Develop Bugs

Facebook for HTC sense not updating

Im having an issue with Facebook sense. I noticed after restarting my phone for the first time that the Facebook friend stream was no longer updating even though it was set to update every hour and it was enabled, Looking in the setting menu confirmed this as the last updated time was not changing unless i forced a resync. Removing and re-adding the account worked for a while until I restarted the phone but as soon as I did the same issue manifested, it just wont automatically update. All other automatic updates seem to work.
Has anyone else encountered this issue and if so have you managed to find a resolution?
Cheers!

if you have the little power bar widget, with Bluetooth WiFi etc on, have you turned on the reloading sign?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Already checked that, every other app updates correctly just not facebook

log out then back in...it fixed my friends list not updating with new friends, probably will sort out th e friendstream (providing you've not already fixed it)
make sure its the facebook for htc rather than facebook for android tho !

How are you logging out of it?

adamh-f said:
How are you logging out of it?
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I don't have my phone with me at the moment, but while logged into Facebook, is there no option to log out via the browser or when you press the Menu button?

I had that problem, fixed by going into settings and re-selecting the update frequency, seems to need repeating at each boot.

Does anyone know how to update contact pictures? My friends have updated their facebook prof pics but it isnt getting update to my phone.

i had to delete my facebook account then re-add it

Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.

manny calavera said:
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
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Yeah I had to remove the account and re-add but then it only synced 30 contacts at first and then I had to keep resyncing 3 times to get all contacts synced.

Same here.....had to re-add my account

The first time it cut off at around 40. I rebooted the Desire, now I have the first 40 twice.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Solution
Had the same issue, just updated facebook and all better now...

not to beat a dead horse on this one, but I am having something along these issues with my FriendStream widget. The Facbook isn't updateing hourly like it should, I have tried the following to correct the problem:
Removed/Re-Added my account
Cleared all Cache Data
Cleared all Data
Reset the phone (factory Reset)
Updated Facebook
Really ata loss for what I should do from here, any ideas or suggestions would be awesome.

Facebook doesnt stay logged in?

Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.

brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
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This isn't going to answer your question but I'm just letting you know I get the same issue. I just either leave it or clear the notification up. Wouldn't mind finding a solution to this as well. Good luck!

I was afraid of that, so its either deal with the constant logins to get everything synced properly in your contacts, messages, etc., or go with something like Pure Messanger Widget and stock facebook app?

yep same issue here, ive learned though it does it only when i check my facebook on the epic
if I leave it alone it doesnt log out

There is a similar post in the General forum, but I had the same issues.
When I experienced the same issues, I was still on the stock version of Facebook.apk. The SNS account kept prompting for me to log in again, with each sync interval.
I tried removing and adding the account again and rebooting in between, yet still the same problem. I finally had upgrade Facebook to the latest update that was the cause of all these login issues for older versions.
The upgrade fixed the problem, but I did find an issue when you use the built-in Facebook contact sync alone it may not carry profile pictures over to SMS. I had to manually add the account, this ended up putting two Facebook sync processes on my phone. The first is for Facebook to actually let you login to the app (just has sync contacts), and the second is the process that will sync both contacts and calendar events again. (the original sync we're used to)
Reference thread
EDIT: I just got the same SNS login prompt again.

I've never had any login problems on the facebook app, but I also don't use the feeds and updates widget.
Sent from The Chaotic Void

This only seems to be happening to me more often recently. I swear it's asking me to log in to Facebook & Twitter every hour or so now. When I go to Accounts & Sync I see that there are two accounts (even though I only have one account for each). One Twitter & one Facebook account say there was an error with the syncing process.
I unchecked the sync processes that were having errors. I'll let you know if I keep being asked to log in.

I have this problem too. It says my sync is experiencing errors and its cause it logged me out of Facebook. Once I log back in its fine.
Sent from my Evo Killer!!!

Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void

zanderman112 said:
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
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whats the setup on that phone atm? I had these same issues(as stated above) and now I'm Flashed to nebula 1.0.7 with froyo and its beast without any problems. Facebook hasn't bugged me once lol

brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
Click to expand...
Click to collapse
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.

Hasseo said:
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
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Click to collapse
After doing this, I bet you don't have your friends profile pictures in the stock SMS application anymore. You also wouldn't have Facebook events in your stock Calendar application.

I have the same problem. Funny thing is my widget works fine gets updates and I can upload a picture from within the widget. If I take a picture, or select one from the gallery, then click Share facebook, it will not upload. started one day last week.

On stock rooted and don't get it hourly or even 2x/day that I can remember, just every morning...sometimes it doesn't make it the first time, usually it re-connects, good til the next morning....

I had the same problem. I had to delete the stock sync and use the FB app's sync option but like mentioned above you lose the profile pics on the stock sms so I downloaded "go sms" and the pictures are back...it beats having to log in every hour for sure.
Sent from my SPH-D700 using XDA App

Same issue here. Facebook app from market works fine but the integrated samsung facebook sync and widget have problems. Ridiculous, samsung needs to fix their software.

treeserton said:
Ridiculous, samsung needs to fix their software.
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I would say it's a Facebook issue. It stopped working properly after the recent Facebook update. It affected all versions of the application, including the Epic's stock version of Facebook.

I do actually. But, no calendar sync.
Sent from the Epic that bites.

I can say that my gf and my brother both have the same issue, only reason i can think Samsung isn't attempting a quick fix is the rumored 2.2 update for the 21st of this month, which will probably have an updated app that fixes the problem. Although as important as facebook is to people I am surprised there is no maintenance release that fixes this,

Same issues here. I was thinking it might have had something to do with networking issues - I usually leave wifi and 4g on all the time. I noticed that I usually get the prompts when I leave home in the morning (go out of range of my house's wifi) and when 4g disconnects and reconnects in spotty 4g areas. I was wondering if maybe the session expires when you switch networks. Same thing would happen on my laptop when I would bring it from home to work or a coffee shop. FB might recognize that the connection is different. Meh, just a theory I thought I'd throw out there.

Snsservice restarting?

I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App

drrayl said:
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I gather you are referring to Facebook SNS? This started after Facebook made changes to their application and introduced their own sync process. Those changes did something that conflicts with Google's integration with Facebook.
Google and Facebook are going at it over the sync process within Android.
Source
There is another thread a few pages back in this sub forum that discusses possible work arounds. Nothing confirmed to resolve the constant prompts as of yet.

I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.

rando991 said:
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
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I have the EXACT same problem, on EB13 Syndicate ROM.
One thing I know for sure is snsservice fetches email syncs at the selected intervals for the stock email app, because I haven't been getting any emails since the problem started. My girlfriend has the Samsung Fascinate (sister phone) and she has the EXACT same problem. Anyone else know?

I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.

rando991 said:
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
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That's more of a workaround, rather than a fix.

so does this drain the battery? I had it happen last night on bonsai

robl45 said:
so does this drain the battery? I had it happen last night on bonsai
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I don't know, for sure it doesn't help it. It would be nice if somebody shed some light on this bug.

My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.

xxmastermindxx said:
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
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Click to collapse
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.

burgerpimp07 said:
That's more of a workaround, rather than a fix.
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Click to collapse
Excuse me...you are right, it's a workaround, like the airplane toggle and the upside down compass calibrate, but hey I hope folks can use it until it does get fixed, which, I think people with the issue would appreciate knowing.

kycz777 said:
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
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Click to collapse
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App

xxmastermindxx said:
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I'm pretty sure you NEED those apks if you ARE using Facebook. You just need to put the Feeds and Updates Widget back on one of your unused screens.

No, if you're using the Facebook app that you download from the market, you don't need either of those apks.
Just tested notification functionality like I mentioned in my last post, and I am getting them all. Those apks are deleted on my phone.
You'd need to keep those apks if you want the Twitter and Facebook functionality that comes built in on a stock phone.
Sent from my SPH-D700 using XDA Premium App

Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.

Blankrubber said:
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
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Just freeze them, thats what i did and no issues

davidrules7778 said:
Just freeze them, thats what i did and no issues
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Click to collapse
I froze the sns and drm processes and haven't had problems. Seconded =).
Sent from my SPH-D700 using XDA App

No background sync or notifications for push apps

Not sure if anyone else is experiencing this, but in the hopes that they are, I'm posting this. For some reason, I'm not getting any notifications for push apps. Specifically for me, its Gmail, Google Voice, and FB Messenger. The apps aren't even syncing. I have to manually go into each app and tell it to sync.
I've had Gmail and GV sync for a little while after a ROM flash, but it never lasts more than a half hour or so.
Any ideas?

Not sure what rom u are using, or if you are using titanium to restore apps... but try settings>apps>gmail (or other apps) and choose to clear data, NOTE: you will have to re-sync accounts by going to settings>accounts and sync and enter ur info. your contacts will disappear for a short time while it re-syncs. its worked for me on previous devices after flashing a new rom, not sure if it will work here....

Check what kind of Internet connection you have: settings>wireless&networks>more>mobile networks>acces point names. The one working is net.

Any luck with this? I'm having the same issue.
I tried moving the gv app to /system/app but it didn't fix it.

Make sure you aren't disabling sync via the power widget.. it sounds obvious but it happened to someone
Sent from my Galaxy Nexus using xda premium

having the same issue, sometimes sync even work really bad when screen on, but mostly occurred when screen off. Stock kernel

joshdu1125 said:
having the same issue, sometimes sync even work really bad when screen on, but mostly occurred when screen off. Stock kernel
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Similar problem here as well. Google Talk only seems to give me a notification when I turn the screen on. Just got my gnex last week and running stock jb now (only rooted).

Gmail syncing problem.

Recently I have been having problems with my m9 syncing email through both the gmail app and the stock email app too. Both need me to go on to get my emails. I have tried numerous factory reset and they sync fine at first but after a day or so, go back to my original problem. Does anyone else have this or have any suggestions to fix? Thanks in advance.

Most likely a background wifi issue or you have some silly app killer running.

No. No app killer running.

I have actually narrowed it down to only happening when Wi-Fi is connected. Does anyone have any fix or anything?

Apparently there is a work around or a 72hr cooling off period. Try waiting the 72 hours and if it wont let you login you'll have to try the workaround.
The problem is the gmail account wasnt removed before you reset it. Its a security feature introduced in 5.0.
The solution is you must gain access to the settings menu and reset the phone from the settings>backup and reset menu.
Sent from my HTC One M9 using Tapatalk

I don't know about you, but since I updated to Nougat, i'm having the same issue. Basically my contact, and calendar will not sync unless i turn off Power Saving.
and that annoying issue with the sound on priority mode..
any fixes would be greatly appreciated.