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I'm curious if others are seeing their EVO reboot with random use. It doesn't seem to be related to one specific application although it is hard to say if a background app is the cause. I will be using navigation or an Internet-based app, then the screen goes black and the phone reboots.
I originally thought it was due to rooting, but I'm seeing it on different ROMs. I've wiped the cache and data when flashing the new ROMs and I've tried running with limited apps loaded with my recent move to the OMJ ROM. Everything actually runs great with the exception of the reboots.
I'm posting the issue here since it doesn't seem to be ROM specific and I'm curious if it may be hardware related. Is there a tool that would allow me to easily catch a log of the potential error to seek further help? A point in the right direction would be greatly appreciated.
I'm running stock 2.2 no root, and with gps on my phone reboots in the middle of 911 calls. (Thank God I wasn't calling about an immediate emergency) but it happened twice, once when I called and the other when they called me back. After turning off GPS, it worked fine. I thought this was a bug in 2.1 before update1, I didn't receive the problem until the 2.2 update.
adb logcat might see an error, but I'm not really sure.
Seeing it here. Not Rom or application specific.
try a factory reset.
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
AzmatEQ said:
That's scary news about the reboots during 911 calls. I can't say that I tested that as a trigger for the reboot and I hope I don't have to in the near future. However, it makes me curious if it is related to the phone's interaction with the Sprint network. In your case your 911 call may have been a direct trigger whereas my reboots are seem indirect while I'm using my data plan.
One reason for my reboot was due to me getting the Error Code 67 "Your PCS Vision username and/or password may be incorrect" when trying to tether (USB or hotspot). Rooting allowed me to tether using 3rd party apps, but there may be the underlying problem with my account.
I also should have mentioned that the reboots happen with GPS on as well as off. I typically have it off to save battery life. I've also done factory resets each time I've changed or updated my ROM.
Thanks for the feedback and suggestions so far. I'll try logcat and continue to monitor the forum for advice. I'll also post back any answers I may find elsewhere.
Thanks again.
Click to expand...
Click to collapse
Correction... I meant to say that the reason I rooted (not rebooted) was to get tethering without running into the Error Code 67. I tried the various solutions posted for the Error Code 67, but nothing seemed to work. But I'm curious if this may be part of the underlying issue if my device reboots based on a faulty account configuration when using some aspect of the Sprint network.
sprink0281 said:
I had a reboot tonite, phone was just sitting on table off charger about 90% battery, and I heard the Sprint screen come on looked down and noticed phone was booting up....no idea why first time I've noticed this.
Stock froyo no root...unfortunately :'(
Click to expand...
Click to collapse
The exact same thing happened to me last night. I sent a text, switched to my GMail and then boom. Error message about failure to send an SMS then reboot. Stock unrooted FroYo.
I had reboots only when using Undervolted kernels.
Seemed to be triggered by GPS + Phone call.
Yes, I was also having this problem. Definitely GPS related. Usually it would happen only if I was using the GPS for a long amount of time (navigating) - so I imagine it may be conflicting with cellular data if I received a txt while navigating or something. Who knows.
It was driving me crazy because A. I got lost and B. It started rebooting constantly and would randomly get caught in a boot-loop. I even had the problem after wiping EVERYTHING (even my SD) and reinstalling various ROMs (I tried 5 different ones).
The only solution I found in the end was to find the latest radio and wimax updates, wipe, re-install those - and then install the ROM again.
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
AzmatEQ said:
GPS may be a symptom, but not a cause for me since I typically have GPS off. I find that it typically happens when I'm using a networked based app, like the web browser. Following your post I turned on the GPS, started the navigation app and found that my EVO rebooted after the same amount of time I was experiencing with GPS off.
The more I think about it, it does feel like I just assume that it will reboot after a certain amount of time passes (regardless of app). GPS and Internet are two uses where I will have the screen on for more than just checking email and etc.
Your reply gave me hope and I wiped, reset and reinstalled today. All seemed well and then... auto-reboot. This is driving me nuts. I'm seriously considering reverting back to stock to see if that stops it.
Click to expand...
Click to collapse
Don't go back to stock. I did and it did not fix the rebooting problem. Now I have the rebooting problem and don't have root anymore. Out of the frying can and into the fire.
What's funny is that my phone went through a few days where it would randomly reboot, and this was before I rooted. When it rebooted for the second time in a meeting, I pulled the battery, and didn't put it back in until the meeting was over a few hours later. Don't know if that did anything, but it hasn't rebooted on its own since.
Sent from my blah blah blah blah
Having same issue and my theory is that its sd card related in my case at least... I think it might have to do with froyo netarchy based kernals found in most of the newer froyo roms combined with a slow sd card. (on hardware rev 2)... try flashing a 2.1 rom like fresh 1 or one of the 2.2 roms with an htc based kernal like the am evolution or cyanogen with snap5 or 7.11 (onyl 7based kernal ive tried so far, was panicking because i thought my evo was wrecked). those have both worked for me and i had that issue with 1.3 baked snack, fresh 3, evio and damage control. got random reboots when phone is totally idle, in use, charging or not. evio runs super smooth but the restarts...)
edit for spelling and update roms that gave me the reboot issue.
+1 for random reboots here... it is CERTAINLY more prevalent during GPS use, but I've gotten it without.
Fresh 3 + King BFS#4 got me in a bootloop requiring wipe reflash, standard baked snack 1.5+whatever kernel it comes with has been doing it.
I dig the battery life I was getting... but if undervolting is causing this... ugh.
I'm also getting the boot loop problem. Stock 2.2, all updates.
I've even done the hard reset.. twice!
I tried to follow it with LogCat, but reboot disconnects adb. I was thinking it was the SprintZone app. The P.O.S. app is doing all sorts of non-sense while booting, but eventually it'll reboot around the 11th time and freeze at the "htc EVO 4G" screen.
I wish we could get some resolve here D;
Random Reboots
Thanks for all the input and I'm sorry to hear that I'm not alone, but it is a bit comforting to know I'm not the only one that is frustrated.
I took gleax's advice and I dropped down to the stock 2.1 release found in the thread number 715915. (Sorry, the forum won't let me paste the link.)
I did the required wipes prior to installing the new ROM and I'm still seeing reboots. I now see the OTA update for Android 2.2 and I'm tempted to accept, then send the phone back to Sprint in the even this is a hardware issue. I'd prefer not to, but there doesn't seem to be a way to identify the issue and work towards a resolution. I've tried logcat, but the log seems to start clean after each reboot. That being the case, I don't know how to capture the log leading up to the reboot that would help identify the issue. Any suggestions on a logging tool and where to post to help several of us that are seeing this issue?
Gleax suggested this is may be SD related, so I bought a class 4 card in addition to dropping down to 2.1. I'll give that a shot and try another clean 2.1 install. I'll post the results here in the event they may help others. I'll likely give it a week before unrooting and seeking help from Sprint. I really need a usable device more than I need root access (although both would be ideal).
I had this problem on a very regular basis when I was running OTA 1.32, 2.1 android.. but since I rooted and went to SteelH's stock 2.2, no issues at all. Updated radios when I did that as well.
Hrm, I may have to try flashing to a stock build for awhile... it'll KILL me, but even fully wiping, new radios, cyanogen, still get crazy reboots.
Hello All.
I know this has been covered a little before through the search but im still after some advice.
I "upgraded" from my n85 to the HTC desire last week. I imediatly got the 2.2 update on there OTA and all was well and good. However i appear to be having issues with regards to getting a gps fix.
A-GPS apears to work fine and i can get a position on googlemaps within a a min. All well and good if it actually showed my proper location. So im sat there waiting for a gps fix. I.e. last night i was sat there for 10 mins on the moors in the car, frweezing my knackers off, and still nothing!
Sooo
if i reboot the phone i can get a gps fix within a min or so. But i have to do this if i want to use the gps which seems a bit rubbish to be frank and ive got the iphone boys laughing at me because theres fixes straight away.
So what am i doing wrong? how can i get a good fix from the off? Its spoiling anotherwise good phone.
I have this problem in Google Navigation also. As you say, after rebooting the phone it finds a fix pretty much straight away.
This is my biggest annoyance with the phone right now and I hope they fix it soon. Prior to 2.2 I didn't have this problem at all so I am sure it is a software problem.
Hmm i'm afraid there is nothing really to fix. My Desire gets a GPS-Fix out of any situation straight away within 3-5 seconds (outdoors of course)...
Maybe a different radio would sort out this problem? I`ve heard talk of different radios being better for some and not for others, Trial and error I supose.
O and my GPS fix seems rather slow too.
I also have significant delays in getting a GPS fix. I do not recall if it was the same behavior before I did the HTC OTA FroYo update.
I also notice that I never get very good "signal strength" (as measured with the app GPS Test) from any of the satellites, even when I DO have a fix.
Hello.
I recently bought a secondhand HTC Desire and I am having the same issue.
It has stock 2.2 on it and it can not get any GPS fix whatsover.
I have tried rebooting, taking sd card out and back in, taking sim card out and back in, etc. without any luck.
I have tried apps such as GPS Status, GPS essentials and GPS Test and they all either are stuck at searching for ever or show 0 visable and 0 used satellites.
How can I fix this issue? It is rather important. If I install one of the various custom 2.3 ROMs will it fix the issue?
There isn't Desire with vanilla Android. If it has stock FroYo, then it's custom ROM.
Terepin said:
There isn't Desire with vanilla Android. If it has stock FroYo, then it's custom ROM.
Click to expand...
Click to collapse
Sorry, my mistake.
I meant it has the official 2.2 Froyo with HTC Sense as far I can tell. The previous owner must have upgraded it to that.
Anyway, is there any way to get my GPS working?
Try to root, s-off then update the radio to the latest. Search the forums for info on how to do that. It's rather easy if you're a little versed with computers.
TVTV said:
Try to root, s-off then update the radio to the latest. Search the forums for info on how to do that. It's rather easy if you're a little versed with computers.
Click to expand...
Click to collapse
Done. Still doesn't work.
That's weird. It may be a hardware issue, then. Get GPS Status from the Market, install it and see what's going on under the hood. Does the phone "see" the satellites but can't get a fix or does it not "see" any satellites at all?
its not difficult understand if there is an hardware fault or not
run the latest froyo ruu, go out of ur house, enable internet connection, enable gps, open gmaps...after few seconds u should get ur exactly position with a possible error of 1/2 meters
if even after some minutes, and even in different locations/city, it doesn't show ur correct position, call htc and sent it to service with warranty.
solved
0 satellites seen and 0 satellite fixes.
According to the previous owner it didn't have the GPS problem before the 2.2 ota update, which would make me think it is software related.
Never trust the seller. Of course he/she will not admit that the product they've sold you has/has had issues. I would return it, to be honest.
Hi all,
I've been experiencing a 3G Freeze or Lock up issue for a while (since T-mobile and Orange started network sharing).
I didn't mind it too much before as it was at worst once a day... but now it's happening every time I use the phone!! I've tried different radio's to no help either.
The issue is that whilst using 3G on my phone; after 5 mins the 3G/H indicator shows an arrow uploading but there is no data being transferred. At this time I cannot make phone calls, send texts or anything and I have to either put my phone in Airplane Mode and off Airplane Mode, turn it off and on to unfreeze it, or wait 5 minutes to unfreeze itself.
I'm on T-mobile using the radio 32.54.00.32U_5.14.05.17 using the latest LeeDroid ROM.
Stupid phone is becoming near unusable. Any help would be appreciated!
Hello,
i have just the same problem. Until now I thought this issue only appears on AOSP based ROMs. I used to be on LeeDroid and never had this problem. I also tried several different ROMs (PirateRUM, DeFrost, Ginger Villain), Radios and Kernels. But no luck.
Sometimes it helps just to go to standby and turn it on again. Flightmode is also an option or wait a few minutes and download comes back again.
I was just about to go back to Leedroid but there seems to be the same Problem.
Maybe it's not the Soft- or Hardware but the carrier? I'm on E-Plus (Simyo)
Any ideas?
I'm on T-Mobile in the UK. I asked them about it but they started accusing me of changing the software and Radio on my phone... which is true.
I've tried my Sim in a ZTE Blade and it didn't happen though. The whole phone just freezes. I can't be rebooting the phone every hour!
Surely someone must know what's going on?
I searched the xda develpers forum and goolge thousand times but didn't find any working solution. But today I found a hint:
- forum.xda-developers.com/showthread.php?t=656192
- The *#*#4636#*#* trick is worth a try.
- Maybe 3g watchdog causes the problem.
millomonk said:
I searched the xda develpers forum and goolge thousand times but didn't find any working solution. But today I found a hint:
- forum.xda-developers.com/showthread.php?t=656192
- The *#*#4636#*#* trick is worth a try.
- Maybe 3g watchdog causes the problem.
Click to expand...
Click to collapse
Thanks!!! I think this may fix it as mine was set to WCDMA preferred!
For me only setting radio to "WCDMA only" fixed the problem...
Hola,
A few weeks back, out of nowhere, my Desire started roaming back and forth which sucks cause internet gets disconnected every 2-5min or so.
This was not during a ROM change or anything else, it just kind of happened... and it is still happening.
I had never actually flashed different radios before, it always worked the way it was with any rom I used... today I flashed a couple different radios... issue remains.
Btw, no issue with wifi or phonecalls, not sure about gps signal.
I don't see how the APN would be wrong as I didn't change it for over a year and had no issues before.
Anyone got a clue what could be wrong?
(S-OFF, CWM Touch Recovery, cm7r2 hboot) if that matters...
Obviously I'd be really happy if anyone could help me solve this!
Thanks!
Since I installed the first N OOS build i have issues withmy GPS,
every few seconds it lost the lock and needed a few seconds to reacquire it.
Also sometimes it does not acquire ay lock at all and need a reboot to work again.
As far as I can tell the issue happens with every android N based OxygenOS.
And also with Lineage OS 14.1
I tryed clean flashing booth and it did not change anything.
Now I flashed back to the last MM based community build and it works no lost of GPS signal, reasomably quick fix.
Does any other users also have GPS issues with N based roms on the OP3?
How can I solve the issue or at least find out whaty causing the issues?
Funny you mention this. I use my op3 for my topo maps when I hike and I have found N based roms to cause the gps to require a relocking. Also, the gps is noticeably less accurate.
Anyone got an explanation/solution?
good to herar that I'm not the only one with GPS issues.
Now the question is how to fix those?
I am also facing GPS issues since Oxygen OS 4.x.x, before that I never experienced any.
Sometimes it take 5 to 10 minutes until it finally fetches a GPS Signal but it is still very inaccurate then.
Hopefully the new OOS 4.0.3 update helps, but I doubt it since there is no mention of GPS in the release notes.
I also have this issue, the only resolution I had is to switch on WiFi scanning. After turning it on GPS has been a bit better and locks to the correct location quickly.
Sent from my OnePlus3 using XDA Labs
Ok I found out something new when I set mobile data to 2G GPS works great also on the 4.0.3 OOS ROM.
And since people complained since the start that some have issues with GPS and 4G I guess the issue really is that if some particular frequencies are used GPS suffers. Apparently something changes in N ROMs that makes the issues appear for more users.
Interestingly is that flashing Modem Firmware has no affect so the issue is in a part that is in the android kernel itself.
https://forum.xda-developers.com/oneplus-3/help/gps-issues-t3416544
Every time I turn location on, I get the "improve location accuracy?" prompt. Every single time.
How can I stop this? Never had this before, usually goes away after one enable.
Another strange thing sometimes the GPS cant get a lock and the only way to fix it is to restart the phone.
the bew Open Beta 12 based on Android 7.1.1 seams to have resolved my GPS issue really strange
Hi - I also do have heavy problems with losses of GPS- signal at the OP3 since months. Especially while using LTE the GPS gets often lost. Since 5 weeks I am working/struggeling with the OP-support a lot - but no changes till now. @David: "Open Beta 12" has solved your problems?? what is this concrete?
i do have the problem...... from 4.0.2 updated to 4.1.1 and now Beta13, the problem still there~!!
On my phone gps signal gets lost always at the same location and when lte is active. On any other location gps works perfect. When i disable lte everything works perfect. This has happend on any rom. I think this is a hardware problem and can not be resolved. The only solution is disabling lte or using a different provider. I am using o2 in Germany, the problem does not happen with other Providers. Different Providers have different frequencies, this might be the difference between o2 and the other providers.
I do have O2-LTE too and it is "under suspicion" in Germany. But in February I was for 4 weeks in Florida and travelled a lot using navigation. The provider was AT&T - and I had very often losses of GPS-signal too.
I can confirm, that the problem happens with different ROM, but not at only one location - it happens everywhere.
But what can we do? OnePlus is working at this problem since months without a solution - and the customer with this bug really have to accept it "for zero"??
Hello @OPFan , did you get help from the support? Or could you resolve the problem?
3 months of contact - lots of bubbles - no solution
try downloading the "Gps Test "app then enable GPS and open the app and click on the 3 dots > AGPS > Clear and update
cheptii said:
try downloading the "Gps Test "app then enable GPS and open the app and click on the 3 dots > AGPS > Clear and update
Click to expand...
Click to collapse
this was one of the thousands of tryings - but also with zero effect
I'm having a lot of GPS issues since I've been using OPO or OP3.
I sold my OPO because of the bad GPS. Now I have the OP3.
On both phones I used custom ROM Cyanogenmod.
I sometimes had bad GPS reception, but this was fixed under Cyanogenmod doing this: Disable GPS, Disable Data, Enable Airplane mode, Disable Airplane mode, Enable Data, Enable GPS, then wait for GPS reception and start navi app.
Last week I flashed my OP3 with another ROM (AOSP) but this only made it worse!
I use my phone as car navigation daily, and while navigating, it finds GPS and it loses GPS every 5 seconds (using WAZE app). It's incredibly annoying. Using AGPS or any other "fix" found online doesn't fix the problem.
When using another navigation app, like Google nav, it's works better (because Google also uses LTE). Clearing cache or unistalling and reinstalling the WAZE app doesn't fix the problem.
Conclusion:
It is totally not related to your provider because they are working on fixed standard frequencies and I've been using the same provider on both phones.
It's also not related to the hardware only, because it was working on my OP3 under Cyanogenmod. So it should be related to the hardware driver included in the ROM.
Maybe this gives anyone an idea?
---------- Post added at 07:52 ---------- Previous post was at 07:45 ----------
Found something here that might help:
https://forum.xda-developers.com/showpost.php?p=73681689&postcount=165
I have also GPS issues. It works well in gmaps, but it is unusable in Waze.
I thought AOSPA was causing it so I cleanflashed latest OB, but GPS issues are present there too