[Q] Evo 4G Near Death? Desperately Seeking Help! - EVO 4G Q&A, Help & Troubleshooting

Hello all. I am a noob to working on rooting or doing anything of the sort with phones. I am more for desktops. With that said, I am in DESPERATE need of some guidance with my EVO 4G. I did not attempt to root the phone, I assume someone else did before I got it (from EBAY)..the phone itself appears to be brand new with no scratches, or any other markings. When the phone turns on, the screen shows:
SUPERSONIC UNKNOWN_ENG_ S-OFF
HBOOT-2.10.0001 (0?n eso=10 noig"t-"><gtredfutre
MICROP-041f
TOUCH PANEL-AMTELC03_16ac
RADIO-2.15.00.05.02
Mar 30 2010, 11:24:04
<vol UP> to previous item
<VOL DOWN) to next item
<POWER> to select
Bootloader
Reboot
Reboot Bootloader
Powerdown
ON THE OTHER MENU:
the only difference is that is says clear and SIMLOC
Since, I am new....I of course researched what the issue could possibly be. I read that some have issues with the memory card so, after trying the two that I have...I went and bought a new one. I proceeded to try various PC36IMG files and each time I got the 'MODEL ID INCORRECT' message. I tried downloading items like unrevoked and RUU software (I also downloaded two different drivers) but, with one driver my device shows as 'my htc' and with the other drivers, it shows as 'android bootloader'.
So, I cannot actually access the device through the computer. I downloaded a 'pack' called Evo Brick Fix but, had no luck with it when trying to put on the sd card and then into phone. I have tried putting Amon Ra on the sd card and attempting to load on the phone but, whether it is Amon or another PC36IMG, I will say that a pc36diag file one other file cannot be found. It tried to load the PC36IMG file and as soon as the bar is all the way filled, it says Model ID incorrect.
Somehow, through my fumbling around, I managed to change out some files between PC36IMG downloads and I managed to get the phone to BEGIN loading the PC36IMG but, it says parsing for about 1-2 seconds and then very quickly flashes something about NV so (loading NV - I think...it flashes that extremely fast) and goes right back to the screen you see pictured above. It does not do differently if I try it on phone in hboot or fastboot.
Can some please help with any advice? It would be greatly appreciated as I am at my wits end and feels this Evo is as good as dead.
Thanks,
Anna

Try and search here on XDA for 3.70 ruu tutorial.I've tried posting the link but it won't work unless its directed.The 3.70 ruu is the one you want to run with your current radio and hboot versions and it should get you up and running.

Related

[Q] Stupidly Reflashed - Need Help to Recover

Hey all,
I am not a huge Smart phone buff, been dinking around on the tutorials. So I succesfully unREvoked my phone last night and it was working. I was doing an Update to the WiMax and for whatever reason I had an old PCIMG file left on there and I stupididly clicked yes to update to that image.
Well it wiped out my recovery and now I am not able to do anything (no card reader either). When I goto Recovery just a red ! and when I try to boot it just keeps looping me back to the bootloader.
I have tried connecting it to the computer, which has the Android drivers etc installed. The computer detects the device in some form, but when trying to get access via ADB no devices found. I am not really sure how to proceed, I will probably go buy a card reader and try and get the right PCIMG file back on and re-flash it. But if anyone has another method, I am all ears. Here is my information.
SUPERSONIC EVT2-3 ENG S-OFF
HBOOT-0.76.2000 (PC3610000)
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-1.36.00.04.02
MAR 30 2010, 122:24:04
If nothing else I will try the SD Card and put on the IMG I had used originally, but would like to save a few bucks if I can.
Sorry if there is an answer posted already for this question. I did about 6 hours of research and looked through all the Wiki guides and came up with nothing.
Well, I bought a card reader and put the correct image back on the card which after a re-flash fixed it.
Thanks.

[Q] Bricking? Non-stop looping/cant get into Recovery Mode

Hello G2 Forum users/developers.
I used ROM Manager today to upgrade Virtous Radio.
After this, my Tmobile G2 goes into perma loop. I get the HTC "quietly brillant" screen.
However, it would be in some sort of perma loop.
I am super newbie. I used this forum to unlock a few phones. I have ADB at home.
When I plug my unit/G2 into my computer via USB
and type "adb devices", this is what I get:
"SH12PR208475 recovery"
QUESTION:
What in the world do I do from here on?
BACKGROUND:
I have downloaded a bunch (5-7 different) of ROM via Rom Manager. The phone was acting up a bit, in that it would sometimes not go into Recovery Mode from ROM Manager menu. I would select it; it would turn off and then blank screen. To solve this problem, I would remove battery and turn it back on. This would remedy the situation.
After updating the radio via Rom Manager (choosing Virtous (Free) one), the phone appears to be "Brick like".
Please help. Thank you.
If you are local vancouver, pls call 604 838 5805. Thanks again
masadatech said:
Hello G2 Forum users/developers.
I used ROM Manager today to upgrade Virtous Radio.
After this, my Tmobile G2 goes into perma loop. I get the HTC "quietly brillant" screen.
However, it would be in some sort of perma loop.
I am super newbie. I used this forum to unlock a few phones. I have ADB at home.
When I plug my unit/G2 into my computer via USB
and type "adb devices", this is what I get:
"SH12PR208475 recovery"
QUESTION:
What in the world do I do from here on?
BACKGROUND:
I have downloaded a bunch (5-7 different) of ROM via Rom Manager. The phone was acting up a bit, in that it would sometimes not go into Recovery Mode from ROM Manager menu. I would select it; it would turn off and then blank screen. To solve this problem, I would remove battery and turn it back on. This would remedy the situation.
After updating the radio via Rom Manager (choosing Virtous (Free) one), the phone appears to be "Brick like".
Please help. Thank you.
If you are local vancouver, pls call 604 838 5805. Thanks again
Click to expand...
Click to collapse
Im confused about how you updated your radio via rom manager.
But im wondering if you flashed the virtuous unity rom and you have the G2 Hboot.
If this is what you did your device is not bricked.
Can you tell me exactly what you flashed.
And pull you battery out, put it back in and then press and hold the power button and volume down. This will take you in to the bootloader. Can you let me know what it says the top 2 lines of that screen.
Also from the bootloader you can access recovery, using to volume keys to navigate and the power button to select
Also the latest version of clockwork mod recovery has some issues when you try to boot directly in to it. You can either use an old version of cwm or have a look at 4ext recovery in the dev section
Sent from my HTC Vision using Tapatalk
Hello there. Thank you for replying. I just remember I did something silly last night. I downloaded a something called "ASTRO File Manager" via Market, using the search protocol "file manager".
I then used this program to delete "su" (super user), and one called "Super User" (the ones with the crossbones I think).
This morning, I used ROM Manager; there is a "premium" section and there is a "free" section. I used the second one, the 'free' section. At the end, they had "Virtuos" ROM(wrong spelling I think). In the subsection, there is a "Radio Config" or "radio" something. I clicked onto this. It downloaded. Then it told me to say OK to install. It did all of that. Then the screen went blank, as it should, because it was being auto booting. After that, nothing. Just a loop of "HTC" and then "quietly brilland" after that.
I had not mentioned about the deleting of 'su' file and 'superuser' [crossbone] before because I had forgotten it.
Right now, when I use ADB on my computer, I see the device name and besides a series of numbers is the word "recovery"
Like this:
C:\ANDROID\G2\MISC>adb devices
List of devices attached
SH12PR208475 recovery
Oh, you asked about what I see when I press Volume Down button and Power. This is what I see.
VISION PVT ENG S-OFF
HBBOT-0.76.2000 (PC1010000)
MICROP-0425
RADIO-26.03.02.26_M
eMCC-boot
Aug 20 2010, 16:51:01
HBOOT
<VOL UP> to preview item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
SYSTEM INFO
IMAGE CRC
masadatech said:
Oh, you asked about what I see when I press Volume Down button and Power. This is what I see.
VISION PVT ENG S-OFF
HBBOT-0.76.2000 (PC1010000)
MICROP-0425
RADIO-26.03.02.26_M
eMCC-boot
Aug 20 2010, 16:51:01
HBOOT
to preview item
to next item
to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
SYSTEM INFO
IMAGE CRC
Click to expand...
Click to collapse
OK, can you access recovery via the bootloader. If you can you just need to either restore a back up. Or do a full wipe and flash a new rom.
The file you tried to flash was it radio to ril auto matcher?
And as you are rooted anything to do with super user on your phone is absolutely essential.
Sent from my HTC Vision using Tapatalk
You wrote: "If you can you just need to either restore a back up. Or do a full wipe and flash a new rom."
Sir. I have no idea how to restore a back up or how to do a full wipe. I would prefer to do a full wipe but again, I have no idea how to begin. I follow instruction on XDA here and managed to unlock and root 1. HTC TMOBILE G2 and 2. HTC TMOBILE 3G and the 3G Slide.
I think I can follow instruction; having said that, there is a huge huge amount of information on here and I am not sure where to start. Please help.
You wrote: "ril auto matcher"
I believe I did this; this morning I did this.
You wrote: "And as you are rooted anything to do with super user on your phone is absolutely essential."
Yes, the phone was unlocked and rooted. I used the intruction on the Wiki portion of XDA Forum.
Please reply at your convenience. Thank you again for taking the time out to help me. Thank you, thank you and more thank yous (from Vancouver BC Canada)
phillip
PROBLEM FIXED
This is what I did. Some is due to reading replies above. Thank you CJWARD23
Some I just played around. Not sure what happened, but I think it is better I post something here since I already spent enough bandwidth above.
When I tried to get the phone back to the Bootloader screen in order to do a "backup and restore", all I got was a black screen, with a "HAT" and an orange curvey ARROW.
I was freaked out and scared. The screen had "reboot" and a series of things you can do, ie wipe the cache, wipe the davik cache; I am not sure if this is a bootloader screen or not. But I wanted to get the the "backup and restore" function. Well, when I push the power button to execute this command, I got the HAT and ORANGE ARROW.
This is why I posted this post on here.
Since I unlocked and rooted the phone using intruction on here (XDA), I went back to my old files on my desk top.
Because I had used "Astro File Manager" the night before to delete "su" file aka superuser file, as well as the file with the crossbones (Super User).
Please dont ask me why I did this. We in the recovery world calls it a temporary lapsed of insanity.
Anyhow, I used ADB on desktop to put back SU and SUPERUSER
then i went back to do the powerdown and power button, to get at the recovery screen
i then had the same HAT and ARROW deal
this time, I use the button on my g2, it is not the power button, it is the one with the glowing light (when you receive a call), it is actially the only button on the surface of the phone, it is below the screen. that one. i push that button to exectute. I got a list of all my old ROMS, i click onto one and walla..... recovery
I am still not sure what I did wrong, or what I did right. I just know that I had a lot of help from the gentleman/gentlewoman above - mr/mrs CJWARD23
and in the mean time, i did a lot of praying and did a lot of reading on here as well as trying this or that.
If I were you, try to avoid deleting SU, su, or anything with da crossbone. Laughs.
I hope this helps. Have a nice day from Vancouver BC Canada. 1422hrs/pacific standard time.

HTC Desire -- Stuck at HBOOT after RUU

Hopefully I'm just being blind here -- and I have tried a number of guides to fix this -- but I'm pretty stuck.
Couple of days ago the volume down button started playing up, then the menu and search keys stopped working. At the time I had rooted the phone with unrevoked and installed CM7.3 (iirc), and taken the S-OFF with Alpharev 1.8. I figured it was probably a software issue and for some reason decided to go back to run an RUU (rather than just running a different ROM, don't really know why on earth I did that). Kind of having a feeling that I was very dense and ran the wrong RUU, as now the phone is simply stuck at HBOOT.
When I say stuck, I mean as soon as I turn on the phone it goes directly into the stock HBOOT (FASTBOOT -- RECOVERY -- CLEAR STORAGE -- SIMLOCK) yet NONE of the buttons work (so I cannot navigate it at all). Perhaps it is actually a hardware issue, which would make sense as it boots straight into HBOOT, no HTC screen or anything. When it runs the SD check it comes back with wrong / image missing in all the checks.
Tried running ADB, couldn't find the phone. Other RUU's return error 170 as though they can't find the phone. Phone does register "HBOOT USB PLUG" when plugged in though, and my Windows 7 machine does recognise it, but as there's a new RUU on there USB debugging is not enabled and I cannot access the SD card through the phone.
The full info on the HBOOT screen is --
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.11.05.27
Aug 10 2010, 17:52:18
Any help would be much appreciated... Later on today I'll pick up a card reader, figure my only option now is to try and get through to it that way?
Hmmmm!
I'm not sure but it actually could sound like a hardware issue. You have the STOCK HBOOT and then ran the RUU for the HTC Desire? If u did so I cant see it as a software brick. PM me if you need some more help. I had a Desire for some month ago that i bricked A LOT more than yours, and i got it fixed (by myself... took some nights thought :/
Yeah I thought that as well, but before I flashed the RUU, although the phone was powering directly into HBOOT, I could use the buttons to navigate the menu. Now, I simply can't.
I should maybe add that when it checks the SD it returns with wrong / missing image (can't remember the exact wording -- pops up then goes pretty quickly).
Also this afternoon I opened up the desire and checked and reseated the buttons, all seem to be working as normal. Seeing as it's stuck at HBOOT, I think I'll just need to buy a new SD card and put whatever the image it's looking for is on it?
Edit: I was thinking that reformatting the SD card (through a PC USB reader) as FAT32, then placing the PB99IMG.zip from the latest 2.3 HTC WWE RUU might work? I can't see any reason why not -- think the Desire is unbranded so no goldcard required.
Edit2: Still waiting on a new adapter, but was wondering why the RUU failed -- the file was RUU_Bravo_Froyo_Vodafone_UK_2.33.161.2_Radio_32.49.00.32U_5.11.05.27_release_157522_signed.exe from shipped-roms. Don't see any reason why flashing it would have ended up leaving me in this position -- even if it was a hardware issue underlying it.
Sorry to double post...
Tried putting the PB99img from the RUU (and tried the 2.3 update PB99img) to no avail on both the SD card that I'd been using recently and the one that had originally come with the phone -- no luck; once HBOOT detects the img and runs through it, it gets stuck at the "parsing... [1] [2] [3]" etc page.
Any help would be massively appreciated, would be appalled if I have managed to brick this in my enthusiasm for fixing a volume button problem -.-
Already checked bortak's troubleshooting guide?
Yep and anything else I could find really. Starting to think this little droid is doomed.

[Q] Red Triangle stopping progress

Hi everyone!
I got this EVO 4G from a friend and so the phone is basically in an unknown state. He said it may have been programmed for T-Mobile or one of the other carriers at one time but it was put back (whatever that means).
He tried to have it activated at Sprint but he could never get data working and supposedly Sprint CS refused to help him - rather they tried to get him to trade the phone in for a newer model. So he gave the phone to me.
It is my thought that I would flash the phone with a known stock ROM to put it back into a factory state. This is where I've been having trouble.
I'm a complete noob at this so I have been trying to use the sticky posts here without luck. The first thing I tried was to just use the recovery in HBOOT without any changes to the phone. This failed as all I got was the a black screen with the picture of the EVO overlaid with a Red Triangle and exclamation point.
After that I loaded a stock image onto the sd card ( stock/supersonic/ruu/3.70.651.1/PC36IMG.zip[/url] ) but I had not luck here because it complained that the current image was newer than the one I was trying to load. It never gave me any option to load the image...
I just want to load the most up to date stock image on the phone without the possibility of ruining the phone. ( I assume that this is the best course of action rather that attempting to configure all the phone settings manually) Can anyone point me in the right direction - preferable with complete instructions?
I can really use some help! Below is some info on the current software of the phone...
Android version
2.3.5
Baseband version
2.15.00.12.19
kernel version
2.6.35.10-g4b48446
Build number
4.67.651.3 CL239674 release-keys
software number
4.67.651.3
Browser version
webkit/533.1
PRI Version
2.33_003
PRL Version
60714
In Hboot... (White screen with skating droids)
*** LOCKED (OOW) ***
SUPERSONIC EVT3 SHIP S-ON
HBOOT-2. 18.0001
MICROP-041f
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.12.19
Dec 21 2001, 12:50:32
HBOOT
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
CLEAR STORAGE
SIMLOCK
HBOOT USB
Thanks!!!
The red triangle with an exclamation point is the default recovery loaded onto the phone. Also, looking at the information you provided it looks like the phone isnt rooted at all. Do the out of box system recovery again and let it do it's thing.
Try this one:
http://tinyw.in/OqfQ
Place in main folder of SD card, rename to PC36IMG.zip, boot into boot loader and say yes. Make sure you delete any other pc36img's first.
Thanks Concordium. For some reason I thought the red triangle was an error condition.
I powered on the phone holding the volume down key. When I selected recovery... I got the red triangle again but let it go as you said. It stayed like this for about twenty mind without change. I looked again in the forums for info about the red triangle. It said to press the volume up key and power key. This put me into the Android system recovery <3e> screen
There is a choice to... Wipe data/factory reset. This seems like the right wat to go but there is also an error displayed so I'm hesitant to proceed. Down below the greyed out red triangle it reads in yellow text... E:Can't open /cache/recovery/command
This seems troubling. I don't know its referring to the sd card or the device itself. Also, when I got this phone there was no sd card in it. I'm using one I pulled out of my old mogul with wm6.1.. don't know if aneroid stores recovery or configure info on sd card at all.
Should I go ahead and run the wipe data facory reset... is that recovery?
Thanks!
Yes just factory reset

[Q] can someone Help with fixing my DINC after Unrooting gone wrong?

Ok, so have a serious issue
at first i was able to successfully root and flash clockwork mod recovery on my DInc using the rooting method from unrevoked 3 and was running Clockwork mod recovery +Cyanogen mod7 through the Rom manager (cannot remember exactly which versions.) it was all running fine, then just decided to unroot it with a few different methods (one didnt work and the others failed as well, maybe because i mismatched the stuff i used during the First try at the unrooting process..but because i tried one method after the other, and it was soo long ago, i forgot exactly how i ran into this problem
basically somehow i screwed up the Unrooting process.
SO now I am Having the System UIDs are inconsistent message every time i start my Incredible, Tried recovery that didnt work, tried factory reset+ erase all data on phone SD card (i probably accidentally erased the recovery image) it seems to reboot and be all restored, like a stock image, but weirdly the Superuser Ninja holding the AR15 still shows up in my app drawer (even after i unrooted and restored everything.) so i i decided to check out if the permissions were still enabled and they were not... SU shows up and doesnt function (just blank). I investigated further by downloading ROMmanager and then everything ended up forceclosing over and over again...I went to download "# Root Checker" and pressed "check" and it proclaims that its not rooted but under "User" it said "root"... i guess that its saying im rooted but im not?!?! LOL
anwhyo here are my DInc Specs as of Right now:
my DInc is an SLCD, running android 2.3.4. baseband is 2.15.10.07.07
Kernel 2.6.35.13-g03546aa
[email protected]#1
Fri Oct 7 10:52:52 CST 2011
software number 4.08.605.2
im still able to Access HBOOT and the screen says
*** UNLOCKED***
INCREDIBLE XD SHIP S-ON,
HBOOT-1.02.0000
MICROP 0417
TOUCH PANEL- ATMELC03_16ac
RADIO-2.15.10.07.07
DEC 21 2011,23:37:16
when i tried to see if i can reflash it through fastboot, the device manager in my W8.1 Pro 64 bit says "Device failed Enumeration" and USB notification popped up from the system tray saying that the device wasn't recognizable
so the drivers provided by Unrevoked for enabling the phone to be detected dont work, and the HTC Sync program doesnt even detect the Incredible.
However,,,,
the Fast boot, Boot Loader, and HBOOT still works upon pressing the Volume-down + Power and am still able to access Internal Phone Memory AND the SD card when the Phone is plugged into my computer via micro USB (so it looks like im able to flash things to it, but stuck as to how and what)
Because im still able to access the the SD card and internal Memory,
I tried putting PB31mg.zip on the root of the SD and ran HBOOT> and i gave it a second to detect the file.. then it said "Main Version is older Update Fail!"
the guy in this thread http://forum.xda-developers.com/showthread.php?t=1286223 seems to have had Similar problems..... I have added symtoms and issues on top of the whole 2.3.4 with S-on and Radio 2.15.10.07.07....
I just want to get back to vanilla-stock on my incredible with absolutely no modifications and without the System UID/feeling lucky pop up bugging me. and dont care what route i take, weather it be rerooting and reflashing , just reflashing. i just dont know what to do to get it that way from here.
Can anyone please help me figure out how to get back to normal with this DInc???
Im sorry if i dont make any sense im having a hard time explaining it. if you do understand me, i would appreciate your help. also if you need me to clarify things just ask me.
I'm a little rusty, but I remember this was the preferred method for rooting because of problem with the 1click unlockers,
(nuts, can't post links yet)... Google, "[HOW TO](gaining root)unlock,downgrade,and achieve s-off with htcDev" and look for it on androidforums.com
Try picking it up from step2, just keep the unlock_code.bin from miniadb_inc files from step1 on the phone. As long as typing 'adb devices' displays your phones serial number, you should be ok. As a long shot, you could try a PC with Windows7.
Try this ruu thru hboot http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip

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