Phone will show no signal and not reconnect - Samsung Epic 4G Touch

Wife works in a low reception area and will sometimes lose signal. the only problem is it does not reconnect untill you reset. anyone else have this issue or have a fix?
Sorry if this has been adressed i dont know how to search on xda mobile.
sent from my mother flippin epic touch

Are you rooted?
P.S. Your wife works in a low reception area?

Looks like this is becoming an issue, there's two existing threads on it so far:
http://forum.xda-developers.com/showthread.php?t=1269282
http://forum.xda-developers.com/showthread.php?t=1269890
I'm hoping there's a fix soon because I love the phone and don't want to return it.
Edit: Just happened to me again sitting here at my desk with good signal.

Nope not rooted.

well what did you expect with the signal the phone has the same radio as the nexus. Crappy
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abrcrmdl23 said:
well what did you expect with the signal the phone has the same radio as the nexus. Crappy
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I need source to this statement.... I owned a nexus s 4g and this phone has better signal in and out.doors
Sent from my SPH-D710 using XDA App

Photon?
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abrcrmdl23 said:
well what did you expect with the signal the phone has the same radio as the nexus. Crappy
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I know the Nexus had a crappy radio but I never lost connection with it, especially at my home where I lost data/cellular connection twice so far

mainstang said:
Wife works in a low reception area and will sometimes lose signal. the only problem is it does not reconnect untill you reset. anyone else have this issue or have a fix?
Sorry if this has been adressed i dont know how to search on xda mobile.
sent from my mother flippin epic touch
Click to expand...
Click to collapse
Unfortunately I cannot say that I have experienced this, while I am at work I have my Wi-Fi on 100%, and whenever I step outside of the office to use the bathroom, or to go to the vending machine (Wi-Fi signal still barely reaches), There have been several times that it would drop the connection because the signal was too weak. However as soon as I got back within proper range It would reconnect immediately with no problems.

well I called sprint last night and the reprovisioned everything. They said this is the first that they have heard of it and are sending the info to sprint and samsung. I will report back later if this fixes her problem. I doubt it will though, because other post have shown that this is just like doing a profile and prl update.

I just tested my WiFi again at work. I am standing next to the WiFi Router, and cannot get a connection unless I reset the phone. I am frustrated. I cannot reset my phone everyday when I come to work just to get a signal.
I just jumped ship from AT&T's iPhone to this, and need to decide where to go next. Verizon Bionic?

I had same problem happen last night. Showed the international no symbol and didn't get a signal until I rebooted.

Related

Problem with data?

Today i went to hilton head from savannah. In savannah i have fine 4g service. once i passed over bored of ga and sc i lost all service. i did not go into 3g nor edge. I also have a vibrant that i carry which kept a 3g service for most of the time. It went into edge for a few minutes but it krept back into 3g. My SGS II never came back into service until i was 5 minutes away from my house. I reset the phone a couple times throughout the day which did not help. has anyone experienced a loss in data with another phone that is on same service have data. This was unexpected and frankly pissed me off. NO GPS, NO INTERNET. all i could do was text. I even had gps on my vibrant (miui latest le) which if you came from vibrant you know its not the greatest gps.
My real question is....Do you think its a defect and should i try to get another one or something im going to have to deal with on the SGS II . I am always going back and forth between the two places.
Next time you take the drive try going to Settings -> Wireless & Network -> Mobile Networks and changing your network mode to GSM only.
You may be onto something because I experience the same thing when at the office. My 4G drops and it won't switch to edge, I just have no service.
If the auto mode isn't working for anyone that really is lame.
I have called CS on this and they didn't seem concerned and just told me to do what I wrote in the first paragraph.
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alright i will definitely try that. i appreciate your input. And i agree, very lame.
I'll try to remember to report back how my day at the office goes with GSM only tomorrow.
I'm just glad to see someone else having the problem, no offense or anything.
Sent from my SGH-T989 using XDA App
well i would rather know if its a defect or just unable to switch services automatically before my grace period is up. So please do report back...
It definitely seems like there is an issue with switching between 4g & E. I can't fully confirm but I've been switching them manually today and it's working. If I leave it on auto it never switches to edge even when 4g is at zero bars. Weird. I don't know if this is normal or not cause this is my first real 4g device.
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Yeah this is my first time on 4g. I might just go to tmo store and talk to them about it.
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They dont know anything about this stuff
How do you switch manually? I have problems inside of buildings, not that I expect it to have a 4g inside, but edge would still be helpful for work email notifications.
Mileman3, look at the second post in this thread for instructions.
On the gs2 GSM is 3g/E(?) And WCDMA is 4g.
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nexus dropping connection

My nexus keeps dropping all data! After a reboot ill have data for 3 minutes then bam its gone same with 3G! Is there anyway to dia *228 to update your roaming stuff or something i have tried eberything i have roaming on and have done multiple restores any ideas
add *22899 as a contact and dial it from your contacts. It will update your prl. Maybe this will work for you.
Sent from my Galaxy Nexus using xda premium
No good anything else?
I get the same thing. I updated my radio and seems to work a little better but still get data drop.
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Well, I had the same issue a couple of days ago. But the issue was not with the phone....it was with the signal tower. You should call Verizon and see what's going on. Sometimes there are areas where 4G signals are also weak. I spent one night at South Beverly Drive and Wilshire in Los Angeles, and I got no 4G signal whatsover. If you live by the area where there are lots of tall buildings, you probably won't get any data signals. So you might wanna check both.
My first Nexus would lose all signal at random, even if I was in an area with 4 bars of 4G. Swapping the SIM card out didn't work, so I swapped the phone out.
The new one works perfectly in a 4G area, but in a 3G-only area (like where I live), it will drop its data connection a lot. It keeps voice, but the 3G icon disappears. Switching into CDMA-only mode didn't help. Flashing the 4.0.3 radios didn't help. I use a lot of data, so I'm left wondering whether I should swap this phone out, or just give up on having a Nexus.
I don't experience any connectivity issues so far(I live in Fullerton, California), and my brother, 2 of my friends, friends' friend, my girlfriend and her little brother!
It started after the 4G outage... Could have that hurt my phone? I highly doubt it but you never know...hmmm to verizon when I get back home from vacation
EDIT: Been on CDMA and it seems to be working, low bars, but seems to be. Maybe its verizon's network where I am, ill check again tomorrow. Hope its working this is really making me sad I really do love my nexus
Could it be your modem/radio? I'm using a GSM nexus, but I had loads of signal drops on the KK1 modem till I updated to the KK6 modem
Sent from my Galaxy Nexus
adecker said:
It started after the 4G outage... Could have that hurt my phone? I highly doubt it but you never know...hmmm to verizon when I get back home from vacation
EDIT: Been on CDMA and it seems to be working, low bars, but seems to be. Maybe its verizon's network where I am, ill check again tomorrow. Hope its working this is really making me sad I really do love my nexus
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I was wondering the same thing. Mine has been sporadic since the outages while my wife's charge is rock solid. I have tried to lose a signal with her charge and it won't do it. 3g is awful on my nexus. It'll be there for a minute or two then gone. Really frustrating cause I love this phone
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I've been seeing the same thing but it seems to only happen when I'm on LTE. Example...I just went out and was in a 4G coverage area with full signal. Around every 15-20 minutes I would lose all form of signal for about 30 seconds and it would come back. I've found that switching to CDMA only allows me to maintain a solid connection. During the period that I was experiencing the outages my girlfriends RAZR has been rock solid. Looks like I may be spending some time on the phone with Verizon tomorrow.
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New to Samsung Galaxy

Hey guys,
So i'm new to owning Samsung galaxy phones. I do really like my phone alot, the only downfall so far with is my signal us HORRIBLE! I had the evo and evo 3d and my signal wasnt to bad. The I bought the iPhone and had good signal but since i'm a sprint customer I had extremely slow internet. Found out how to make my iPhone run on Verizon signal and was fast. Well I got bored with it and got this. (sorry for long story, at work and bored). So anyways is there a way to help my signal. All my phones besides this one had full signal at my house this phone only gets about 4 bars and it seems like my wifi reciever is weak to, hardly picks up my wifi at home. Id really appreciate the help,
Thanks
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Hmmm....that's interesting. Other than slow 3G and spotty 4G service in my area, I've never had signal problems and definitely no problems picking up WIFI at home. In fact, I normally connect to my WIFI before I even pull into the driveway at home.
In regards to phone signal, have you tried updating your PRL in settings?
I just got it on Friday and the prl updated its self, haven't tried recently. Is there ways to reprogram the radio. I've had both my evos rooted, I understood flashing roms, but never understood when it said something about radios.
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wildcat721 said:
I just got it on Friday and the prl updated its self, haven't tried recently. Is there ways to reprogram the radio. I've had both my evos rooted, I understood flashing roms, but never understood when it said something about radios.
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try to flash a newer modem with ODIN! but my best is with FE22 but that will depends on what area you are in

Signal drops and Airave 2.5 connectivity

Do you guys have any issues with signal on your GN2? My GN2 will just drop all signal and show a circle with a slash in it as if there is no signal at all. At first I thought it was my airave but it happens when I am not within range of my airrave as well.
I also have issues getting the phone connect to my Airave 2.5. Anyone have any ides about this?
I just noticed that I will have full signal and while trying to send a text, the text will look like it's sending but the signal will drop. I have to wait for the signal to come back and re-send the text. 5 minutes later and the same thing happens.
I had a problem like this also, I reset my Airave and then updated profile and it worked. Maybe give that a try.
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BigE-evo said:
I had a problem like this also, I reset my Airave and then updated profile and it worked. Maybe give that a try.
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Yeah I've tried this. I reset my Airave and the GN2 will connect but at times it just disconnects.
I still have the problem where I'll turn on my phone and there will be no signal and it will connect to the sprint network after a minute. This happens with or without the airave.
I just flashed the phone back to stock and still having the same problems.
Did you update your profile after resetting the airave? Just a thought?
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I had this problem in my house and what I did was turn roaming from automatic to sprint only and it helped. I also unchecked roaming guard for data and voice
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smark72 said:
I had this problem in my house and what I did was turn roaming from automatic to sprint only and it helped. I also unchecked roaming guard for data and voice
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Thanks. I'll give this a shot.
DarkManX4lf said:
Thanks. I'll give this a shot.
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Let me know if it works for you
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smark72 said:
Let me know if it works for you
Sent from my SPH-L900 using xda premium
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Nope. I just set it to home only for the roaming mode instead of automatic and I unchecked the domestic roaming guards. I still get signal drops.
I think (not 100% sure) that the signal drops when the phone is idle and not when its downloading something or even when I'm on a call. Not sure if that helps.
After you set it to sprint only did you unplug the airave for a minute or so, then plug back in? Just a suggestion. I was constantly roaming when I would first come home and it would not connect to the airave. I stopped having the problem after I switched to sprint only. I hope you figure it out.
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Same deal here. We ended up calling sprint and they sent out a 2.5 unit which has been more reliable, if not perfect. If we run into this with the new unit a quick switch to airplane mode and back again usually fixes it and if not then a phone reboot does. While your way this not the most reliable I think it's definitely have something to do with the note. Be sure to call Sprint so they are more likely to address it.
smark72 said:
Let me know if it works for you
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smark72 said:
After you set it to sprint only did you unplug the airave for a minute or so, then plug back in? Just a suggestion. I was constantly roaming when I would first come home and it would not connect to the airave. I stopped having the problem after I switched to sprint only. I hope you figure it out.
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No I did not but that's only because I was not near the airave when I changed the sprint only setting. My connection drops outside the range of the airave too.
I took my phone to a corporate Sprint store and the tech told me that due to the towers in my area being down (due to the hurricane) that's why my signal drops. But I don't buy that...my signal was fine on Friday with my Galaxy S3. My signal drops at work a lot and my co-worker with his Sprint Galaxy S3 does not have the same signal problems.
guisar said:
Same deal here. We ended up calling sprint and they sent out a 2.5 unit which has been more reliable, if not perfect. If we run into this with the new unit a quick switch to airplane mode and back again usually fixes it and if not then a phone reboot does. While your way this not the most reliable I think it's definitely have something to do with the note. Be sure to call Sprint so they are more likely to address it.
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I have an Airave 2.5. Sorry, I should add that to the OP.
Here's an update. I called sprint and told t change support about the problem. They ran through the usual steps like update profile, prl, and a factory reset. They made sure the provisioning was okay on their end and it was. Since I have TEP, they decided to ship me a new or refurbished Note 2. Let's see how that one goes.
DarkManX4lf said:
Here's an update. I called sprint and told t change support about the problem. They ran through the usual steps like update profile, prl, and a factory reset. They made sure the provisioning was okay on their end and it was. Since I have TEP, they decided to ship me a new or refurbished Note 2. Let's see how that one goes.
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Click to collapse
How did it go?
I think I am on the same boat. I have a brand new airave 2.5+. My GN2 only connected to it twice, after lengthy updating PRL, profile, etc. I can't make it connect normally. Wife's iphone 4s connect OK. I was told because a tower (not very strong signal) is preferred, my phone doesn't connect to airave. I think it is a bug but don't find a solution. I search this forum and found people have similar issue for GN3. I tried PRL 51097 but no luck. BTW, I am on PRL 2011 now.
Can someone post PRL 2011? I made some progress on PRL 55016 but my phone has 2011. I don't know how to read it out, nor do I have the MSL.
---------- Post added at 11:19 AM ---------- Previous post was at 10:22 AM ----------
Does anyone understand why on earth my phone reconnect to cell tower right after I hang up a call? The phone was connected to airave before and during the call (according to the signal strength, unless I was fooled).
It wasn't prl. It was my Note 2. At the time Sprint sent me a new Note 2 and it worked fine.

[Q] Horrible signal. My problem or Sprints?

So today I have had issues with connecting to Sprint's network. In a city near mine, they are upgrading to 4G. My phone has been going from full signal to zero signal within seconds. It is killing my battery life. I am running CM10.1 with the current nightly. I restored a previous version of CM to see if it was an issue with the ROM and I was getting the same results. Do I need to flash the radios or leave it be? Could it be because of Network Vision? Is there a way to back up my current radios in case something goes haywire?
thekman24 said:
So today I have had issues with connecting to Sprint's network. In a city near mine, they are upgrading to 4G. My phone has been going from full signal to zero signal within seconds. It is killing my battery life. I am running CM10.1 with the current nightly. I restored a previous version of CM to see if it was an issue with the ROM and I was getting the same results. Do I need to flash the radios or leave it be? Could it be because of Network Vision? Is there a way to back up my current radios in case something goes haywire?
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Its most likely a carrier issue....make sure you have the most current radios installed which are FD02 if i remember correctly....other than that its a very rare occurance that software would affect your signal...probably due to the work that they are doing in the area....turn off LTE and see if the 3G signal does the same thing...good luck let us know what happens
Its sprints terrible network.
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I've turned off 4g, reconnected with airplane mode, restarted my phone, fixed permissions. 3G is the same. I hardly have any service. The thing is, the past couple weeks the service here has been awesome. Then yesterday, this.
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thekman24 said:
I've turned off 4g, reconnected with airplane mode, restarted my phone, fixed permissions. 3G is the same. I hardly have any service. The thing is, the past couple weeks the service here has been awesome. Then yesterday, this.
Sent from my Galaxy Nexus using xda app-developers app
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Like i said its most likely the work that they are doing .... Give it a couple days because the same thing happened to me when Verizon was putting up their towers near me when i had my thunderbolt....give sprint a call see whats going on
...check their website see what it says for your area....for what its worth I'm 99% sure its their doing
JamesPumaEnjoi said:
Like i said its most likely the work that they are doing .... Give it a couple days because the same thing happened to me when Verizon was putting up their towers near me when i had my thunderbolt....give sprint a call see whats going on
...check their website see what it says for your area....for what its worth I'm 99% sure its their doing
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Well, I have confirmed it to be on Sprint's end. All it took was a quick drive around town to pick up a different tower. My buddy has a signal booster in his apartment and I was picking up full bars there. Here's hoping LTE is close!

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