Hi Every 1,
I have my company gmail registered to my phone
Now I no longer in my old company so I wanted to delete the gmail account
But it does not allow me to remove the account & the error message that I received is:-
"
This ccount is required by some applications> You can only reove it by resetting the phone to factory defaults( which deletes all of your personal data). You do that in Settings, under SD & phone storage.
"
I tried to check and HTC Market is the 1 that keep on asking me to relog my company gmail but this email has already deactivated by company
I could not delete the account yet unable to relog the company gmail
Any 1 can help to share some idea besides master reset the whole cell phone?
Thanks
So my first guess would be... that company gmail your trying to get rid of is also the same gmail that your phone is setup with, if this is infact the case, maybe try adding another google account first, and swaping everything in the phone to the account i.e. market, and google sync, and then try deleting, if that doesn't work, simply add another google account, set up everything on that account, and under accounts and sync, uncheck all of the sync options for the old google account, try deleting it again then, or just leave it there to rot and do nothing
Hi,
Noted your advice
But I could not find a way to switch my company gmail to my personal gmail in market.
This may be 1 of the limitation that Android faced
Just backup everything and do a factory reset. Bwahahahah *evil laugh*
Oopps, I went a little overboard there, sorry.
But that's the easiest way to do it.
garyfjh said:
Hi,
Noted your advice
But I could not find a way to switch my company gmail to my personal gmail in market.
This may be 1 of the limitation that Android faced
Click to expand...
Click to collapse
after a new account is added, market, menu, accounts, should get a popup, window that allows you to select which account to use. Now you are going to lose anything that you previously had purchased on the other google account, maybe a way to contact google and have them transfer purchases or something.
Thanks all,
But I believe the best method that drpsyko said is correct. Master reset it.
To xx_bluedev_xx,
I had tried many ways but still unable to have any pop outs says for me to switch email
You cant remove the email account used to set up device. Only way is factory reset.
Sent from my Desire HD using XDA Premium App
Hi twiztedvvv,
Thanks
Before I factory reset, how should I back up my sms and contacts & email address?
garyfjh said:
Hi twiztedvvv,
Thanks
Before I factory reset, how should I back up my sms and contacts & email address?
Click to expand...
Click to collapse
stock messaging app in Sense 3 provides backup option , you can backup your contacts by going to people>Menu>Export
alternatively you can use MyBackup Pro, its v good when it comes to resetting your device
Thanks atifhasan86
I manage to export my phone & company emails address to my SD card
I wonder how to import back once i factory reset it?
I will download My Backup Pro from market after i master reset it cause now i unable to download anything as my email used to set up this cellphone is deactivate
Related
Hey All,
Had the desire for a couple of weeks now and I must say I'm impressed with it, as most of you are as well.
I've come across the following very irritating problem though:
My primary e-mail address is hotmail. Been using it for years and years and I've never had the need to change to gmail. Having switched to android now I understand that I can't sync the phone to hotmail. I have it working on pop which is 'fine' but I want proper syncing of mail and calendars which is not supported.
Fair enough, I thought this was the time I'm supposed to switch to gmail. When I booted the phone up for the first time I was asked for a gmail account for google maps, etc. and I just used one I had created a while back. Now that I'm looking to migrate to gmail completely in order to benefit from syncing, etc. I want to change this e-mail address to another gmail one.
Has anyone managed to do this without doing a factory reset on the desire??
I've tried:
i. Changing the gmail password from a pc and rebooting the phone - it just says it failed to sign in and prompts for the new password, won't let you change e-mail address though.
ii. Clearing all cache's from google related application - gtalk, gmail, maps, gapps, etc. - This doesn't work either as somehow the account information is still held.
iii. Creating a secondary e-mail address and try get everything to use it instead then remove the primary one - didn't manage either. I changed google maps, gmail and the calendar app to use the new e-mail address but it still won't let me delete the other one as it says it's being used by some other app!
Any help would be much appreciated... I really don't feel like going through a factory reset and installing everything again!
Thanks!
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
icedan86 said:
Fair enough, I thought this was the time I'm supposed to switch to gmail.
Click to expand...
Click to collapse
On this subject, my advice to anyone is to get their own domain name and then use Google Apps for Domains.
At present this is what I do for my email, but if in a few years time something better than Gmail comes along, chances are I can repoint my domain to a new mail service and thus keep my email address in perpetuity.
Regards,
Dave
Bulls-eye1 said:
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
Click to expand...
Click to collapse
Forgot to mention I tried this as well but it won't let me remove it as it says the account is being used by some application
Really frustrating!
I got this same problem as this old post, but can not find the solution....does anyone know the answer as time has moved on and maybe it is an available solution.
My issue is that I just flashed LeeDrOid 2.3b&c to my Desire. I entered my HOTMAIL e-mail details as the first address at the set up prompt. Now i can not findout how to delete that account.
It seems that the whole Android E-mail setup and operation is not really as good as Windows Mobile! or its operator error ;-)
For my Sync'd HOTMAIL I'm currently using TouchDown and set the server name to 'm.hotmail.com' this thirdparty software allows full syncronisation to my Hotmail account both ways including any folders that i choose, apart from the deleted bin on my Webmail does not get emptied if i delete all from the TouchDown application on my Desire.
On my Gmail i have created my account in the Exchange option and used m.gmail.com for the server, whilst this gives me a view of all the account folders all of them show "no mail" even though i have set the Receive days to 30 days and know that I have e-mails in the folders that are newer than 30 days old.
I really would like a fully operational integrated IMAP set up for both my Gmail accounts (i have 2 account) and one HOTMAIL account, ideally using the built in Gmail and "standard Mail" programs that come with FROYO Sense.
So anyone know the answer to achieving this?
i) How to delete my original Hotmail account entered on start up of my new ROM.
ii) Is it possible to set up withing the Sense builtin applications for Exchange Gmail and also for Exchange Hotmail so that i can do away with hte TouchDown application?
Thanx for any assistance on this.
A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
Click to expand...
Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.
Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22
Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.
is there anywhere we can ask google to provide android switchover instructions?
You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Plus side:
Picasa web albums now sync
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Click to expand...
Click to collapse
I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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Sent via the XDA Tapatalk App
Hi All
The main account on my Desire Z is the account I use for my business, which was setup as a google apps account, it works fine for email etc but was never able to be used for Picasa or other google applications.
However, they have just recently transitioned google apps accounts and now they can access all the google applications, however to get them working on your phone, the google website says I'd need to backup my phone, remove the account, factory reset and then readd the account...
I'm not sure I like the sound of this as potentiall I could lose things if I've not backed everything up etc...
Is there anyway I can do this without having to do a full reset? So I can use the newly accessible apps likes picasa etc
Thanks
I am having the same issue - my calendar no longer sync's correctly as it's still attached to the me%[email protected] address, even though it displays the 'merged' account [email protected] Very frustrating!
valve90210 said:
Hi All
The main account on my Desire Z is the account I use for my business, which was setup as a google apps account, it works fine for email etc but was never able to be used for Picasa or other google applications.
However, they have just recently transitioned google apps accounts and now they can access all the google applications, however to get them working on your phone, the google website says I'd need to backup my phone, remove the account, factory reset and then readd the account...
I'm not sure I like the sound of this as potentiall I could lose things if I've not backed everything up etc...
Is there anyway I can do this without having to do a full reset? So I can use the newly accessible apps likes picasa etc
Thanks
Click to expand...
Click to collapse
If you're worried about losing things because you haven't backed everything up then back everything up, it's pretty simple.
Download Titanium Backup or My Backup Pro and back up your apps and data; after you reset your phone, restore your apps and data
Sent from my T-Mobile G2 using XDA App
I realise that but was just wondering if a reset was actually necessary or not?
Sent from my HTC Vision using XDA App
I’m running a gingerbread build and I can just go to Accounts & Sync and add a new gmail account and remove the old one.
I don’t know if that’s what you mean though.
I recently changed my gmail password on my computer, but I cant find the setting to change the password in my phone so my account will sync on my phone, without factory resetting my phone. Any help would be appreciated.
Try going to accounts and sync and just add another google account with you new password just make sure you check all the boxes so everything will sync correctly. You'll prob just have to have two accounts like that until you can backup everything and delete the main account.
kingphreak13 said:
I recently changed my gmail password on my computer, but I cant find the setting to change the password in my phone so my account will sync on my phone, without factory resetting my phone. Any help would be appreciated.
Click to expand...
Click to collapse
You should be able to go to accounts and sync, delete the current google account, add new account, then put in the correct info.
I added another google account then synced it, but when i tired to delete the other one I need to reset the password to it said I have to format the phone because my apps on my phone need that gmail account to function correctly....it let me delete my other account I made tho. Any other ideas or easier way to do this? It seems it should be simple to change the password set up in my phone.....
Try opening talk or market on your phone, it well ask for new password.
It is how it works for me..
Sent from my HTC Desire S
I got it........the solution was for me to leave 3g on and I got a box to pop after a bit asking to re-enter my password for google because my account could not be authenticated. Hope this helps anyone in the future having a similar issue.
Glad you got it worked out!
1: I've been running an ICS theme on my epic 4g touch for a little while and I'm looking into installing a ROM to improve speed and battery life. I've been struggling to choose between the most current version of Blazer, or Unnamed. They seem relatively similar apart from the fact that if I get Unnamed I'll have to flash an ICS theme over it, but I'd like opinions from everyone.
2: I understand for both of those ROMs you must wipe your phone. I have no issue with wiping apps as they can be reinstalled, but I need my contacts. I don't have an SD card and would prefer to not have to buy one, so is there any method to backing up my contacts that I could retrieve them post flashing?
Thanks in advance
1. I don't have either of those so can't help with that.
2. if you have a Gmail account set up you can back up contacts. its in accounts and sync under settings. just be sure to go online into your Gmail account to check. I thought I was backed up before and wasn't.
patrao_n said:
1. I don't have either of those so can't help with that.
2. if you have a Gmail account set up you can back up contacts. its in accounts and sync under settings. just be sure to go online into your Gmail account to check. I thought I was backed up before and wasn't.
Click to expand...
Click to collapse
I've tried syncing the contacts to gmail before but when I checked the account, none of my contacts were there.
ya I believe I fixed it by going to accounts and sync. then clicked on the google account. unchecked all. then checked only contacts and hit sync now. if that doesn't work try removing account and then add it again. sorry I don't know of any third party way to backup the contacts.
The trick is to get all of your email contacts into Gmail on your PC even if you have to manually enter each one. Then they will sync automatically to your phone and you won't have to back anything up. If you use Outlook on your computer, I think there's a way to export your contacts into gmail with a csv file. I couldn't tell you how to do it but you should be able to find out by searching in Google forums. I did mine all manually when I first started using android and I've never had to back up anything. Google does it for me. I know this will sound really strange, but to get them all to sync to Gmail and into my phone contacts list, I had to enter a fake email address for the contacts I only had a phone number for. Now I can flash and wipe my phone all I want and all my email and phone contacts sync again as soon as my phone connects to Google servers. I have them stored on my sd card, too, but I never need to restore them from it. Make sure you have two way sync turned on in your Gmail account on your computer. If you want gmail to pull in all of your other email accounts such as Comcast or hotmail, you can set that up on your computer too in Gmail account settings. I get all my mail in Gmail now and don't even use the other email client on my phone.
When you create a contact it will give you 2 options. 1 to backup internal 2 to backup to Google. It seems you selected internal so you need to go to contacts and go through the menus until you switch all contacts to Google then do your sync through settings. Best of luck if your still having issues do a titanium backup.. but like the poster said above as long as you save your contacts to Google in the future it makes going from rom to rom a breeze
Sent from my SPH-D710 using XDA App
Sweet, thanks everyone. I've got my contacts onto Gmail. Anyone have opinions regarding Unnamed vs. Blazer?
There's also a way to backup manually your contact list. In contacts program hit menu then export. It saves the file as 00001.icf in the root of your sd card. After you export, use a file manager to go and make sure the file is there before proceeding. You could then copy it to your computer or email it as an attachment to yourself.
Or it could be .vcf I forgot