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Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
rein_hiryu said:
Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
Click to expand...
Click to collapse
Nope, I used the camera many times and not even once I saw this issue. It's best to do a repair firmware to rule out that it's not a software issue. Once done and you are facing the problem, then it could be the hardware faulty and you need to bring the phone to service centre for repair.
prathaban said:
Nope, I used the camera many times and not even once I saw this issue. It's best to do a repair firmware to rule out that it's not a software issue. Once done and you are facing the problem, then it could be the hardware faulty and you need to bring the phone to service centre for repair.
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Click to collapse
Thanks for the quick reply, I'll try to repair using SEUS first, hopes it will work
I face this problem a lot, I'll try SEUS.
Sent from my Xperia arc using XDA App
Having the same problem too, SEUS didn't solve the problem for me unfortunately .
Never faced this problem Use camera many times everyday
Repair by using SEUS didn't solve the problem either unfortunately :-(
Id send the phone bk defo sounds faulty
Sent from my LT15i using XDA Premium App
rein_hiryu said:
Hi all, I've got my Arc for two weeks, it seems that sometimes the camera is not available when I launch the application. It always happen when the accelerometer doesn't work. It works fine again when I reboot the phone.
Anyone else got this issue? Do I have to repair via SEUS or there is another way around?
Thanks
Click to expand...
Click to collapse
I am having exactly the same issue. Had phone 2 days now and many unstable aspects from day 1 and ongoing.
Camera is sometimes 'not available' - interestingly at the same time other things don't work such as the accelerometer.
Phone reboots randomly by itself including during phone calls.
Items downloaded from market disappear .
I am returning it and hoping for a replacement as I do not want a 'repaired' phone after paying so much.
Also should note I have made no changes to the phone at all - this is 'as delivered'
I had this happen a couple of times. When it does I just go to the app manager and force stop the camera app. It should work again after that.
Never had the problem with camera not being available... although most times my photos dont work... its like a black broken image icon that shows instead...
Philbur said:
I had this happen a couple of times. When it does I just go to the app manager and force stop the camera app. It should work again after that.
Click to expand...
Click to collapse
Thanks - Your problem must be different, as this solution does not work for me.The app manager does not show the camera as running, so no force close option is available.
Only way to get the camera to function when the phone is in this 'camera not available' mode is to reboot. Every time the camera is not available the accelerometer stops working as well - again a reboot is required to fix this
^ Yes it is, reboot solved it. But I'm curious, is it a bug or a fail hardware?
I have the same problem. The camera app fails to launch. I long press camera button and get the haptic feedback but nothing happens.
for me it's just the shutter button
never had this problem
but my camera doesn't activate when i press the shutter.
any ideas?
ps: i have vignette demo and fxcamera installed
pps: the arc camera is brilliantly EXCELLENT (coming from a G1)
ppps: the shutter button is terribly stiff
had the same problem but SEUS fix it for me by reflashing the firmware.
The phone should be awake when you press on camera button inorder the camera app to launch
ozjay1 said:
I am having exactly the same issue. Had phone 2 days now and many unstable aspects from day 1 and ongoing.
Camera is sometimes 'not available' - interestingly at the same time other things don't work such as the accelerometer.
Phone reboots randomly by itself including during phone calls.
Items downloaded from market disappear .
I am returning it and hoping for a replacement as I do not want a 'repaired' phone after paying so much.
Also should note I have made no changes to the phone at all - this is 'as delivered'
Click to expand...
Click to collapse
Camera stays on after been used, i think its not possible to quit it with adv task killer, so i downloaded app "fast reboot pro" so test it when u get it back, and it also works with apps, i have seen that issue few times, just click to reboot and it will be good.
just a thought or two..
have you try resetting or calibrating those sensor?
or do you have any app that totally disabled rotation (not just simple rotate toogle)?
Anyone found the answer to this problem? Really annoying
When I first start the camera app after a reboot I get the message "Cannot connect to camera". If I try to start the app again it works fine every time until the next reboot.
I've tried a factory reset which worked for a few reboots until the message started happening again.
I'm running the latest stock rom and can't figure out what's changing to cause this.
Any ideas?
Had you got that problem on earlier versions of stock ROM?
Sent from my R800i using xda premium
Sorry, I haven't had the phone long enough to have an older version of the stock rom.
Even I had this error once, I had to reboot the device to get that fixed.
This was the 1st time it happened.
One thing is it happened while shooting a 720p Video.
I don't think it's software problem, probably camera is damaged, or its flex cable. I had the same problem for a moment after disassembling my Play but I forgot to completely connect flex to the connector.
I think the only way to fix your problem is to bring Your Play to authorized service or (if your phone has warranty) send it to SE.
Sent from my R800i using xda premium
It could be but it just seems odd that its only the first time using the camera after a reboot. Try the app a second time and every other time its fine.
I would have though if it was the flex cable it would be all the time or happen randomly.
Well.
shadow wave said:
It could be but it just seems odd that its only the first time using the camera after a reboot. Try the app a second time and every other time its fine.
I would have though if it was the flex cable it would be all the time or happen randomly.
Click to expand...
Click to collapse
I'm having an issue like that right now. However, I started getting it after I messed with a ton of system files and the framework-res.apk
Did you do the same? I'm working on figuring out what went wrong, it's definitely a software issue for me.
Possible Problem and Solution
Hey guys,
I noticed something really curious after having an extensive conversation about a few r800's and a Moto Cliq XT about camera issues and I've isolated what might be the problem that people are unknowingly creating.
Status Bar Widgets
Having the LED/Flash/whateveryouwanttocallit light as a widget toggle in Android 2.3.x seems to use the same line of code as the camera. Or something techy like that. IDK. I was about to fix it after a ton of annoying work. But the easiest way (and fastest really) that I came across was just turning the widget off. Removing it completely. In fact, just get rid of that entire feature in 2.3.x and save it for like, IDK, 3.0+
Really hope this helps that random person out there who needs it.
-Fox
Fox Bailey said:
Hey guys,
I noticed something really curious after having an extensive conversation about a few r800's and a Moto Cliq XT about camera issues and I've isolated what might be the problem that people are unknowingly creating.
Status Bar Widgets
Having the LED/Flash/whateveryouwanttocallit light as a widget toggle in Android 2.3.x seems to use the same line of code as the camera. Or something techy like that. IDK. I was about to fix it after a ton of annoying work. But the easiest way (and fastest really) that I came across was just turning the widget off. Removing it completely. In fact, just get rid of that entire feature in 2.3.x and save it for like, IDK, 3.0+
Really hope this helps that random person out there who needs it.
-Fox
Click to expand...
Click to collapse
YES, i agree, should make a fix btw, =)
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Dakotahorse said:
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
Click to expand...
Click to collapse
hudtwalcker said:
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Click to expand...
Click to collapse
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
So I found a solution for the issue in my case, it does seem to be software but it's really weird cause the issue continues in any firmware, it started when I was on 6.0.1 PI2, then I flashed Nougat and had the same problem (I hated it and battery drain was killing me) I went back to 6.0 and changed to the PK2 version and the issue continued, it was really weird cause it would cut out in audio messages, games but not music, I also tried every single suggestion on every forum and post I could find EXCEPT the Soundabout app, today I gave up, installed soundabout, selected media to speakers and bam, problem solved, I still need further testing, but it seems ok for now, keep in mind that I also have "prevent USB audio routing" on and "Easy Mute" off.
Dakotahorse said:
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
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Click to collapse
Im trying the soundabout app now, I orginally had it set to automatic and was still having the issue, now I set it to speaker and so far so good.
as this worked for me but idk about others... I was told to remove all paired bluetooth devices (on/off doesnt matter) then go to settings>connections>more connection settings>nearby device scanning then turn off... worked for me... (sorry for zombifying an old post but as this is still current with mine and many devices i decided to help)
samsung galaxy s7
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Andra1997 said:
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Click to expand...
Click to collapse
Is anything still wrong? Or does the sound work both with and without headphones?
Hi. I dropped my phone and have the same problem now. Did you get any useful help?
from the last few days i am facing frame skipping in video playback (including youtube app, mx player, vlc) , the video lags and skips few frames.
I did a factory reset, installed deodexed version, wiped cache even reinstalled stock but the problem is still there
Anyone with some info please help
thanks in advance
Yeah bro,i am also facing same problem, BTW did u find any solution?
I'm also facing same issue after nougat update,
I have factory reseted my phone, updated all apps and applied system settings (enabled 'FORCE GPU RENDERING), but it doesn't solved my problem.
Yes it's present in stock ROM nougat version. On mm there weren't any such issues.
Sent from my Lenovo P2a42 using Tapatalk
i don't thinks that its a solution
but after flashing the nougat rom through fastboot the problem of stutter has reduced greatly
now it doesn't stutter that often
Any other solutions for this problem?? i have already factory reset it 2 times and i don't want to risk my new device doing fastboot flash :crying:
any solution for this prblm
I updated my phone to 244 and did a factory reset still the problem persisted but the stutter doesn't seem to occur when I keep it in airplane mode. Can anyone try this.
Guys, I guess I figured it out. Turning off the "participate in the Lenovo experience program" in about phone in settings fixed mine. Hope it works out the same for you guys.
NerD_RagE said:
Guys, I guess I figured it out. Turning off the "participate in the Lenovo experience program" in about phone in settings fixed mine. Hope it works out the same for you guys.
Click to expand...
Click to collapse
Doesn't work for me, had it turned off from the beginning. The problem also applies to alarm sounds for me, they pause for a split of second every 10-15 secs, is it caused by the same thing?
Is this a common problem or only happens to some of the ppl? How can I know this? I bought this phone yesterday and after it consumed 25% of battery overnight I seriously consider returning it The battery was the main reason I purchased it and now is seems not only it doesnt work properly but other stuff is broken...
Did you update the phone to 244. If not then try it and check again. There weren't any other problems for me other than the video stutters.
If the question was for me, then yes, I did update to 244 and did a full wipe afterwards.
Hmm. Guess your only option is to give it to Lenovo service center and make them roll it back to marsh mellow.
Weird Bug!!! Seems it happens only when using Jio sim in nougat. It will not lag when u switch on aeroplane mod...
Same for me, airplane mode solves the stutter issue. Can you confirm that it works OK on other sim cards.
How does this help me with YouTube? I believe that it will not even load without internet? And what is "Jio"?
It's a 4g carrier in India. Btw have you tried airplane mode. We know that you can't use YouTube but try Mx player or vlc for stutters while in airplane mode. We just want to narrow the possibilities.
I bought a Bluetooth headphone yesterday and it seems to get worse. It was then I found out that an app named Android system was draining my battery but is not the actual Android system(check the screenshot).I went to the app manager and force stopped this app and haven't felt any stutters till now.
Edit: Although the app opens up after a while even if you force stop it and the stutters continue. Need to check after freezing it.
Does this problem still exist? Planned to buy this phone today... but meh, thats a dealbreaker.
Does this problem occur on Custom ROMs too? damn ... i want this battery monster.
Lybserv said:
Does this problem still exist? Planned to buy this phone today... but meh, thats a dealbreaker.
Does this problem occur on Custom ROMs too? damn ... i want this battery monster.
Click to expand...
Click to collapse
The phone doesn't have any major problems such as this one on marshmallow at least from what I hear but running it on nougat will make you to face such problems and Lenovo provides a crappy support.
Hi, after the Q update, my phone keeps pinging the charging sounds even when I'm not charging it. Anyone else facing this issue?
Also, my charger is working in only one direction randomly. I already RMA'ed the phone on the same issue when I upgraded to Pie from Orea. Now it's happening again after updating from Pie to Q.. Haha .. Any suggestion here as well?
It happens for me from time to time but not for along period just like 6 to 8 pings then stops... Really wired lol
jounes said:
It happens for me from time to time but not for along period just like 6 to 8 pings then stops... Really wired lol
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Click to collapse
Yes! Exactly.. And that too in a short period..
Sent in for repairs..
The update changed my notification sounds to the charge ping. It also made that noise when I was in a call and got notifications. Check if that's what happened.
MaleSamus said:
The update changed my notification sounds to the charge ping. It also made that noise when I was in a call and got notifications. Check if that's what happened.
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Click to collapse
Nope.. I confirmed it by muting all app's notification sounds.. As a matter of fact, for a fraction of a second, the phone shows it's charging when the sound comes.
After a clean flash of the Android 10 image, I've got the standard "ping" charging sound that can be listened for example on Android One devices. Any idea why the cool new one introduced with Android Pie is replaced by the old one?
Having the same issue with my 2 xl. Randomly shows charging but I have my phone on vibration so no sound. It started as soon as I updated to Android 10
I've got the same issue, has anyone solved it yet?
Hey I've got the same issue, it just popped out today and it's so irritating that makes me wanna break my phone... Has anyone figured out what's wrong? How to fix it? I know disabling charGing notification sound can help with sound but I'm worried about battery since it shows charging for half sec and then goes off... Really google? Is this what quality means for you?....
After a long discussion with a tech support agent, we concluded that when we update the phone OS to major versions (8>9 or 9>10) the USB port firmware is going for a toss and only a company level patching / reflashing can fix the corrupted firmware.
So, if at all any issue occurs after a major update with USB it's very likely because of the corrupt firmware which can only be fixed with a phone's visit to the service centre .
Anyone has experience to solved this issue?. This still happen on my 2 xl, I hope it will be fixed after security update on this december. But, still happen until now. I don't know why. Please share if anyone found how to solve this. Appreciates.
yayaq said:
Anyone has experience to solved this issue?. This still happen on my 2 xl, I hope it will be fixed after security update on this december. But, still happen until now. I don't know why. Please share if anyone found how to solve this. Appreciates.
Click to expand...
Click to collapse
Do check if all other usb functions are working: audio dongle, data transfer, two side charging etc. If anything is not working, the problem is with the driver software in the phone and has to go for service.
I have experienced this same issue, charging notif keeps bugs me every minute a day after the december update. I tried to buy new type C cable and adapter and the charging sound suddenly stop until now. Try this, i promise it may help you. Thank me later