Hi
after i sign in Hotmail Accout my other pop3 accounts disappear from the list and in today i can see the accounts but when i press it there is no activity
and i tried to re add the accounts back but the system refuse telling me that i have this accout
my os is WM2005 v3.2
any one can help me with this
no one have a solution
I am having the same problem - email account disappears!
Do you get the dropdowns?
Thunder said:
Hi
after i sign in Hotmail Accout my other pop3 accounts disappear from the list and in today i can see the accounts but when i press it there is no activity
and i tried to re add the accounts back but the system refuse telling me that i have this accout
my os is WM2005 v3.2
any one can help me with this
Click to expand...
Click to collapse
Do you get the slide/dropdown when you tap the INBOX on the TOP LEFT corner? if so, attach a screenshot.
Thunder said:
Hi
after i sign in Hotmail Accout my other pop3 accounts disappear from the list and in today i can see the accounts but when i press it there is no activity
and i tried to re add the accounts back but the system refuse telling me that i have this accout
my os is WM2005 v3.2
any one can help me with this
Click to expand...
Click to collapse
Thunder,
I get identical issues when the battery on my BA dies, or I remove it. The problem happens as a result of corruption in the cemail.vol file in the root of your device, and is present in all the WM5 builds. I suspect, that you are seeing something similar in relation to the use of the hotmail account creating a problem in the file. While I don't use hotmail on my BA, I'm willing to bet that this is one of those system level bugs that are not going to be easily fixed, and that you'll need to either live with it, or find a way around it (like not using the inbox app for POP accounts, etc.)
-Chris
Chech my signature.
hi
iam having trouble with windows live oin Official HTC rom, it just refuses to download mail, it gets stuck on syncronizing inbox.
any idea guys?
I have similar issue since yesterday. Also, when I try to search for something - it does not bring the results. Just opens another search window.
I am having the same problems.
Things were fine when I was using an old instalation of custels WM6...
Then today I decided to reflash the device to the new Official HTC WM6 rom and I could not get Windows live to sync with the inbox for email...
I then reflashed to the TNT2.0 rom and the same thing...
Real weird.. anyone have any ideas?
JB
I have this problem too. I had a notification from Live Messenger that i had mail, but that opened up Internet Explorer which was the only method I have found that allows me to access my hotmail account.
I had a similar problem before. I wrote to MS and got the following reply.
Solution B below worked for me.
We have received reports from other customers experiencing similar synchronization issues. They were able to resolve their issue by following one of the steps below. Please follow each of the instructions below and then try to sign in again when instructed.
A. Clear browsing History and files.
1. On a Windows Mobile 5 and 6 phone, open Internet Explorer.
2. Click on the “Menu” and then click on “Tools.”
3. Select “Options.”
4. Click on the “Memory” tab.
5. On the Options page, “Clear History” and “Delete files.”
6. If you are not using a Windows Mobile 5 or 6 phone, consult your user manual for specific steps on clearing cache and history of visited websites on your device.
7. Try to sign in to your account again.
B. Re-synchronize your account.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click “1 Clear Password.”
4. Follow the instructions to re-type your password.
5. Sync again.
C. Try to sign in to Windows Live using a different email address.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click on “2 Switch Account.” When prompted with a confirmation, choose “Yes.”
4. Accept the License Agreement then sign in using a different account.
D. Sign in to the WAP version of Windows Live Mobile.
1. Open your phone’s Internet browser.
2. Go to http://mobile.live.com
3. Sign in to your MSN or Hotmail account.
If you continue to experience sign in or synchronization errors, please reply with answers to all of the following questions:
- Did changing your display picture work?
- Were you able to sign in to the Windows Live application using a different email address? If yes, what email address did you use?
- Were you able to successfully clear cache and history of visited websites on your device?
- Were you able to sign in using the WAP version of Windows Live Mobile?
- What is the exact error message you are getting?
- Who is your carrier?
- What specific device are you using?
Please do write us back, when any of the steps worked for you so that we may share them with other customers.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile. We look forward to hearing from you soon.
Sincerely,
Apple
Windows Live Mobile Technical Support
Click to expand...
Click to collapse
I had very similar problem, when I used rom Schaps_WM6Pro_WWE_3.54b-0804_Full. Problem was in internet settings (Ver. 3.60 - fixed).
I solved this problem install internet settings form cab: T-Mobile_UK_Settings_V1-1.1.CAB
Another problem, Hermes refuses operator settings. Whes T-Mobile tried to send me.
Similar Issue with Live Mail
I am also having an issue using Windows Live Mail on Sleuth's latest ROM. Over the last few days, some of my email messages are coming through blank. The message size is listed as 0/kb, but there is no option to download more of the message. When I check my email via PIE or on my laptop the entire message is there as normal.
Funny thing is this has only started over the past couple of days. It worked fine for weeks before, and now it seems that this issue is becoming more frequent (I got 8 blank messages today!)
I even tried changing to a different Live account and then back to mine. It fixed the blank messages in my inbox, but the second email I received was blank again!
Has anyone else experienced blank emails coming through from their hotmail email account?
Microsoft is currently extending from 2G to 5Gb live acount. Could be linked ?
From: [email protected]om
To: JB
CC:
Subject: RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Date: Thu, 30 Aug 2007 03:02:50 +0000
Hello Jeff,
Thank you for contacting Windows Live Mobile Technical Support. My name is Joan and I will be assisting you. I understand that you can no longer sync your Windows Live Hotmail messages on your HTC device. You mentioned that you were prompted with the error message, “email server did not respond, sync has failed”. I realize the importance of this matter and allow me to assist you on this.
We have received reports from other customers experiencing similar sync issues. They were able to resolve their issue by following one of the steps below. Please follow each of the instructions below and then try to sign in again when instructed.
A. You can try archiving your Inbox to reduce the number of items in the mailbox for synchronization.
B. Try to change your Windows Live Messenger display picture.
1. Sign in to Windows Live Messenger using a computer.
2. Change your display picture to a default picture.
3. Try to sign again on your mobile device.
C. Clear browsing History and files.
1. On a Windows Mobile 5 and 6 phone, open Internet Explorer.
2. Click on the “Menu” and then click on “Tools.”
3. Select “Options.”
4. Click on the “Memory” tab.
5. On the Options page, “Clear History” and “Delete files.”
6. If you are not using a Windows Mobile 5 or 6 phone, consult your user manual for specific steps on clearing cache and history of visited websites on your device.
7. Try to sign in to your account again.
D. Re-synchronize your account.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click “1 Clear Password.”
4. Follow the instructions to re-type your password.
5. Sync again.
E. Try to sign in to Windows Live using a different email address.
1. Using your mobile device, point to “Windows Live.”
2. From the Menu, select “Account Options.”
3. Click on “2 Switch Account.” When prompted with a confirmation, choose “Yes.”
4. Accept the License Agreement then sign in using a different account.
F. Sign in to the WAP version of Windows Live Mobile.
1. Open your phone’s Internet browser.
2. Go to http://mobile.live.com
3. Sign in to your MSN or Hotmail account.
If you continue to experience sign in or synchronization errors, please reply with answers to all of the following questions:
- Did changing your display picture work?
- Were you able to sign in to the Windows Live application using a different email address? If yes, what email address did you use?
- Were you able to successfully clear cache and history of visited websites on your device?
- Were you able to sign in using the WAP version of Windows Live Mobile?
- What is the exact error message you are getting?
- What specific HTC device are you using?
Please do write us back, when any of the steps worked for you so that we may share them with other customers.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for Windows Live Mobile. We look forward to hearing from you soon.
Sincerely,
Joan
Windows Live Mobile Technical Support
---------------------------------------------------------------------------------------------
You can find recent developments on Windows Live Mobile at our Team blogs:
Life With Mobile: http://lifewithmobile.spaces.live.com/
It's All Mobile: http://itsallmobile.spaces.live.com/
Windows Live Mobile also has comprehensive online help available to you. For more information on the current features and functions, click on the "Help" link found at any MSN or Windows Live Mobile page, or go directly to: http://help.live.com/help.aspx?project=MSN_Mobilev1
--------------------------------------------------------------------------------
--- Original Message ---
From : JB
Sent : Wednesday, August 29, 2007 11:57:15 PM UTC
To : MOBIL.BRWS.NA.US.EN.MSF.SEA.TS.T01.RTG.00.EM
Subject : Windows Live Mobile:.Live service issues usin
Service:
Windows Live Mobile
What type of problem do you have?
.Live service issues using installed client application
Full Name:
JB
What e-mail address would you like a response sent to?
Primary e-mail address/member ID associated with the account you are inquiring about:
Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
I have a pocket pc made by HTC, model is Tytn. I am a Cingular subscriber in LA.
I have been using my PPC with windows mobile live 6 to access my hotmail account for the last year with no problem.
Just yesterday I installed an OFFICIAL WINDOWS MOBILE 6 rom that is the latest update from HTC for my phone. After instalation I could no longer sync Mobile live with my hotmail inbox as before. However, I can connect to my Live messenger from the same phone. When I try to sync my mobile live client with my hotmail inbox, I get an error message thats states, "email server did not respond, sync has failed". I then tried to connect with my wifes hotmail live account and had no problems at all. ThenI tried reconecting with my hotmail info and I got the same error message and the sync attempt with my hotmail inbox failed again.
This doews not make sense. I can sync with my wifes account, but cannot sync with my hotmail account. Why can I not sync to my hotmail inbox with mobile live, but I can sync to Mobile live messenger? Why does my hotmail live account work on the PC, but not on my phone? Why did it work the other day seamlessly, but not now after upgrading to a newer Official Windows Rom. Do you guys need to reset my hotmail account? I have also reinstalled the old rom and I still have the same problems.
Please solve my issue.. I depend on my mobile email retrieval from my phone for my job and at this point I am losing money and clients since I cannot use my email on my phone.
What type of device do you have?
Pocket PC
Who is the manufacturer of your device?
Other
What type of subscription to Windows Live Mobile do you have?
I have a Windows Live or MSN Mobile subscription
How did you reach us?
Other
Who is your service/carrier provider?
AT&T / Cingular
Hello JB,
Thank you for writing back. My name is Raymond and I am sorry for the delay in response.
The Product Team is now investigating on the issue. There is no definite time when it will be resolved. Will give an update as soon as it becomes available.
Thank you for your continued patience.
Sincerely,
Raymond
Windows Live Mobile Technical Support
--------------------------------------------------------------------------------
--- Original Message ---
From : JB
Sent : Friday, August 31, 2007 8:16:58 AM UTC
To : "Microsoft Customer Support"
Subject : RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Lets back up here. This same device was working fine with my current hotmail account just a few days ago. All I did is reflash to a new Official, HTC, Microsoft windows mobile 6. I also flashed back to the version that worked and it still is not working... Maybe my account info is corrupt living on your particular server. How about just resetting my account, I bet it would start working again.
How about your customer service department live up to the enormous reputation that is Microsoft, and give me a call to help me work out this problem.
My number is.... XXX-XXX-XXXX
JB
--------------------------------------------------------------------------------
From: [email protected]om
To:JB
CC:
Subject: RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Date: Fri, 31 Aug 2007 04:48:58 +0000
Hello JB,
Thank you for writing back to Windows Live Mobile Technical Support. My name is Joan. I understand that you are still having issues in synchronizing your Windows Live Hotmail account on HTC device. You mentioned that your wife could sync her Windows Live Hotmail account using the same device. I appreciate that you have taken the time to write to us regarding this.
JB, we received feedback from a few customers experiencing similar issues when synchronizing Windows Live Hotmail on HTC device. We are currently looking into the reason why this is occurring, and our product team is engaging additional resources to locate and isolate the exact server that is causing the issue.
The details you included in your email will be very helpful to our investigation. I will be forwarding it to our product specialists for inclusion to the analysis of this case. They will be getting back to you once an update becomes available.
At this time, there is no definite timeframe for a resolution yet. However, we wanted to let you know that this is definitely our top-most priority. Thank you for your patience.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
Sincerely,
Joan
Windows Live Mobile Technical Support
---------------------------------------------------------------------------------------------
You can find recent developments on Windows Live Mobile at our Team blogs:
Life With Mobile: http://lifewithmobile.spaces.live.com/
It's All Mobile: http://itsallmobile.spaces.live.com/
Windows Live Mobile also has comprehensive online help available to you. For more information on the current features and functions, click on the "Help" link found at any MSN or Windows Live Mobile page, or go directly to: http://help.live.com/help.aspx?project=MSN_Mobilev1
--------------------------------------------------------------------------------
--- Original Message ---
From : "JB"
Sent : Thursday, August 30, 2007 8:56:13 PM UTC
To : "Microsoft Customer Support"
Subject : RE: SRX1043104557ID - Windows Live Mobile:.Live service issues usin
Ok... I am very frustrated that nothing has solved my issues with MY ACCOUNT.
Here are the answers to your questions. I'm hoping you can solve my issue.
- Did changing your display picture work?
No. I even changed it to a blank picture as well as a default pic.
- Were you able to sign in to the Windows Live application using a different email address? If yes, what email address did you use?
Yes I was. Like I said in my initial email, I can sign in and syncronize to my wifes hotmail account inbox no problem.
- Were you able to successfully clear cache and history of visited websites on your device?
Yes I was succesful doing that.
- Were you able to sign in using the WAP version of Windows Live Mobile?
Yes I was.
- What is the exact error message you are getting?
"Syncronization failed. Unable to syncronize inbox. Server did not respond."
- What specific HTC device are you using?
HTC Tytn. Same device as the cingular 8525. I have now tried 3 different roms.. 2 of which used to work with the windows live client before. Current rom is the latest from the HTC website.
--------------------------------------------------------------------------------
I had a problem with live when I first went to WM6, a while ago now, that sounds similar to the problems being experienced here. My solution was to log into hotmail / live on a PC and update my passport account. I attributed this to maybe an old account.
Well... I gotta hand it to ya... I went into my setting page for my live account and changed my id and password for my live account and that fixed it... I find it pretty interesting that Microsoft had no idea, or they just didn't Giva F-ck.
Thanks...
JB
Hi.. I found this morning that i dont have anymore contacts on my msn list?!?! Read on some forums this can be cause by msn servers going down or hacking!! Anyone else having this problem today?
davidaryan said:
I had a problem with live when I first went to WM6, a while ago now, that sounds similar to the problems being experienced here. My solution was to log into hotmail / live on a PC and update my passport account. I attributed this to maybe an old account.
Click to expand...
Click to collapse
THat still doesn't work for me. There is no solutions, and I have tried what the MSFT people have suggested to no avail.
I wanna throw this tmobile dash out the window.
sync failure gave me the code a few times 84de0a10
shouldibuy said:
THat still doesn't work for me. There is no solutions, and I have tried what the MSFT people have suggested to no avail.
I wanna throw this tmobile dash out the window.
sync failure gave me the code a few times 84de0a10
Click to expand...
Click to collapse
look at the signs! why would you wanna trash your dash??? its not hardware, its M$. Doesnt matter what phone you have, becuz its M$ thats having the issue with there servers. I'm also experiencing problems with windows live as well and i have the 8525!
Any updates? i'm having the same isue: Cannot retrieve mail..
speedfight said:
Any updates? i'm having the same isue: Cannot retrieve mail..
Click to expand...
Click to collapse
I had the same issue... It is known to M$. The solution I found was reinstalling WLM Live. If you do, make sure you uninstall it first thru active sync.
Pumpiron579 said:
I had the same issue... It is known to M$. The solution I found was reinstalling WLM Live. If you do, make sure you uninstall it first thru active sync.
Click to expand...
Click to collapse
Unfortunatly that doesn't work for me, have tried 4 different versions and everytime the same problem.
If I Sign in with an other account the e-mail syncs correctly!
On my old Wizard it worked always, so it's very strange.
[email protected]_4ngel said:
Hi.. I found this morning that i dont have anymore contacts on my msn list?!?! Read on some forums this can be cause by msn servers going down or hacking!! Anyone else having this problem today?
Click to expand...
Click to collapse
Exactly the same happened to me yesterday.
Try going to your windows live account from your computer. Then change your password and add or change your windows live ID. This worked for me and I had the same problems.
JB
Hello,
Is there anyway to stop Windows Live Messenger contacts being added to your phone contacts. I have tried going to Windows Live, select 'menu' and go to 'Options > 2 Sync options' and disable the option for sync contacts, But then when I go to sign in to Live messenger it tells me that it will sync my contacts to my contact lists.
Thanks
Anyone got any ideas for this problem
Hello,
I ahad this problem...But, when you install window live messenger, it ask you : "Add your MSN's contact in your mobile's contact", remove it. (I hope that you understood!!)
I understand what you mean, splodger15. I think it's kind of stupid idea that we have to sync all fkin contacts to our phone. I tried to disable it but , as you said, it seems like no way to do that. I don't think I need all msn messenger's contacts on our phone 'cos I use Window Live Messenger just to chat with my friends. so I don't need all fkin 500+ emails to be on my phone. for this reason, I prefer Pocket MSN to WLM, though WLM has more features than PMSN.
let's see what I got....
- My phone is Dopod D810 with WM6 rom and I love it.
- I tried to delete a WLM contact on my phone while I had WLM online. it was totally gone so I had to add my friend back again.
- I tried again, had WLM offline, deleted all 500 emails, and online again. I got nothing on WLM's contact list but......a second later, all email had synced and appeared on my phone's contacts again.
- if you know anything new, please let me know. I would appreciate it.
Good luck and happy holidays..........
hi,
i want to use my hotmail account in the mailbox on my touch pro 2.
but when i want to enter my hotmail account, the phone opens opera and goes to windows live website.
i don't want that.
i tried to enter hotnail, instead of hotmail.
then enter the details, and change it to hotMail. com.
that doesn't work.
entering it differently doesn't work either.
even when i sync with my outlook it doesn't copy my hotmail account.
i'm sick of it.... i would like to decide which accounts i can use on my phone.
so could anyone tell me how i can get my hotmail account on my htc touch pro 2.
You have to download windows live fot it to work. When you enter the hotmail adres it will indeed fo online to fetch the cab. After installing the cab your mail will show up in the mail tab of HTC sense.
You might already have windows live in your phone... check that first... But like sdemon said you need to log into windows live and then as you are doing your initial sign in it will give you the option of having the mail sync to your phone.
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
maybe it's just me, but i just can't seem to find it....
in the meantime i'll try if my windows live version is up to date, and if my rom is up to date....
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
I popsted an answer to this question over at PPCGeeks a while back. Here's a link:
http://forum.ppcgeeks.com/showpost.php?p=1248517&postcount=9
supervinnie40 said:
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
Click to expand...
Click to collapse
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
jcterry said:
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
Click to expand...
Click to collapse
ditto... has been like that for years
wel... it took me a little while and quit a few fora's.....
first i updated the phone with the latest ROM from the htc website.
the phone has changed a lot, i've got sense now (no weird working TF3D).
the new software is great (excepts for some issues with the htc sms messages program).
next i tried all the same, but it didn't work.
then i found out how to do it (thanks to this topic).
you open windows live, and you log in with your hotmail account.
in the middle screen you see several options (like "log on messenger") and the last one says "sync account".
check that one, and the phone does almost everything.
it kinda works... except for 1 thing.... i can't enter a second hotmail account.
the option of filling in hotmail.coN instead of .coM doesn't work.
the email you have to fill in is the email the phone uses to register with the server.
if you change .coN back to .coM, the phone recognizes the fact that it's a hotmail account and redirects you straight to the windos live website.
other option people discuss in this topic don't seem to work.
at least not with the latest ROM.
No Hotmail, no Roadrunner, nothing works anymore
I followed all the instructions given here but still, I can't set up my Hotmail account. I logged in to my account but there was no option to "sync account" like supervinnie40 mentioned.
Moreover, in addition to not being able to set up a Hotmail account anymore (happened overnight) I've not been able to send any e-mails using RoadRunner from TWC, NY.
As far as the Hotmail account goes, it's very frustrating because it was the only one I was able to use. Why is it working one day and gone the day after?
Hard reset doesn't solve the problem either.
Expensive phone, some features not working. Frustrating.
HTC Touch Pro 2 (Sprint). I don't like it so much anymore.
freaknormel said:
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
Click to expand...
Click to collapse
This dude messed up...outgoing should be pop3.live.com:995
if you type this correctly you should be able to sync.....
Hi all, i just bought a hd7. I logined with my live ID then all my msn list installed into contact list of my phone :S How can i delete them ?
I dont think you can. The MSN messenger contact list and Windows Live contact list is shared.. although I wish they'd include a checkbox in settings to only show contacts you have the phone numbers to or something.
This annoyed me, I deleted all my contacts but it effected my MSN (people are still there but I need to readd them to see them online).
In the end I just linked everyone to their facebook profile.
I found this really annoying when I got my WP7 phone so I soft reset the phone (held both volume keys when turning on) and created a new email address during setup ([email protected])
seems the only way to fix it for now