[Q] Update Error on HTC Desire - Desire Q&A, Help & Troubleshooting

I have rooted HTC Desire with ROM version 2.10.405. When I'm trying to update the latest RUU WWE ROM version 2.29.405 it shows me an error,
"Error 131: Customer ID Error".
If any one can help me out or tell me how to update latest HTC Sense ROM on my phone then please let me know.

you must unroot your phone

I have searched but didn't find proper procedure of unrooting, if you have any link for the same then pls share.
Thanks.

mwaqarshah said:
I have searched but didn't find proper procedure of unrooting, if you have any link for the same then pls share.
Thanks.
Click to expand...
Click to collapse
find your Froyo RUU and run it.
by the way, After running the Gingerbread RUU ,your Hboot will be upgraded to 1.02 ,which is not rootable at the moment.

what exactly are you trying to do?? in order to run a WWE RUU you need a goldcard (if you're branded).
I still don't get why you rooted and S-OFF'd just to run a RUU

As stated above, the CID error is a classic symptom of attempting to update without a goldcard (from a carrier branded phone).
You'll need to create a goldcard and patch your MMC, then run the desired RUU again.

Related

[Q] help!! update to 2.2

now I use this RUU :RUU_Bravo_Virgin_Mobile_1.23.351.1_Radio_32.36.00. 28U_4.06.00.02_2_release_128941_signed.exe
I downloaded it from our forum.
But I can not get the 2.2 update notice. and can not change the rom to anothers official rom also.
my Desire's shipment place is Spain.
IS THERE SOMEBODY CAN HELP ME? THANKS A LOT!!!
I was heard there are many many heros in this forum。
But........nobody help me
I think u need a RUU_BRAVO_HTC_WWE ROM not an Virgin Mobile because the update only for not branded roms at this time
Yep Virgin haven't rolled out yet.
but my question is how can i REINSTALL the other offical roms? how can i remove this rom?
z174621 said:
but my question is how can i REINSTALL the other offical roms? how can i remove this rom?
Click to expand...
Click to collapse
Create a goldcard and insert it in the phone and run the generic WWE RUU
WHEN i install this rom:
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed
a error come out when it do the signing.
It is said: the bootloader XXXXXX wrong.....
Any body help?
pls help! the attachement was the Pic When I do the flashing rom.
Do i need the GOLD CARD when I flash the
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed.
My phone was shiped to Spain.
if you get this error, than yes you need a goldcard.
To make one is not that difficult, try to search for a goldcardtool.
Hey...
I got this error too but I had a goldcard in my phone!
just flashed the official 2.2 rooted!
Does anyone have an idea if there is a RUU that works with bootloader 0.80 without downgrading it to 0.75?
Thx
I have successfully debranded my 3 branded Desire with software version 1.22.771.1. Steps:
1. Make a goldcard.
2. With unrevoked3 root your phone.
3. Patch the /misc partition with update.zip (found on modaco forums, www .shadowchild. nl/fixmisc/update.zip).
4. Install RUU with goldcard in phone (you won't get error 140). I had to restart my phone with adb reboot bootloader.
5. Flash OTA update.zip from sdcard.
This worked for me.
Works with vodafone bloatware
Many, many thanks!! Like so many others, I downloaded vf's wonderful update(?). The partition patch worked like a dream - no more bootloader errors when trying to flash. I now have a working version of 1.21.405.2.

[Q] Problems installing stock RUU WWE Rom. Any help?

Hi, everyone.
Got a Desire 2.1 update-1 branded by Orange ES. Hboot is 0.83. Dunno if it's SLCD or OLED, does it matter anyway?
Used unrevoked to successfully root and installed a custom recovery (unrevoked standard). Right after this the phone wouldn't go past the HTC logo but I could still get recovery screen. I tried a recovery but it didn't work either. From there I tried installing RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed.exe (which is the one I want to upgrade from to stock Froyo2.2) but I got a problem in the middle of the installation ( installer says I needed to use the proper file for my phone). Then I used the recovery screen to install a custom ROM, AuraxTSense Froyo and that worked (have it on right now) but from this ROM the RUU WWE installer doesn't work either.
Any suggestions?
You'll need a gold card to use the stock RUU file - otherwise your phone doesn't pass the CID check because it's branded...
driveboy said:
Hi, everyone.
Got a Desire 2.1 update-1 branded by Orange ES. Hboot is 0.83. Dunno if it's SLCD or OLED, does it matter anyway?
Used unrevoked to successfully root and installed a custom recovery (unrevoked standard). Right after this the phone wouldn't go past the HTC logo but I could still get recovery screen. I tried a recovery but it didn't work either. From there I tried installing RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4.06.00.02_2_release_126984_signed.exe (which is the one I want to upgrade from to stock Froyo2.2) but I got a problem in the middle of the installation ( installer says I needed to use the proper file for my phone). Then I used the recovery screen to install a custom ROM, AuraxTSense Froyo and that worked (have it on right now) but from this ROM the RUU WWE installer doesn't work either.
Any suggestions?
Click to expand...
Click to collapse
The Error code the installer gives me is "131" if that helps. On the phone it shows "CID error, cannot continue". Any ideas what does this mean? Help? Please?
Read my last post...
EddyOS said:
...otherwise your phone doesn't pass the CID check because it's branded...
Click to expand...
Click to collapse
can i flash my =ROOTED- Desire using stock RUU WWE? i already have a gold card...
If you want, it'll remove root though
EddyOS said:
If you want, it'll remove root though
Click to expand...
Click to collapse
now i know.. after flashing to stock RUU WWE, can i still use the unrevoke technique you taught me?
i did flash my phone using stock RUU WWE Europe (as far as i can remember) and thinking to flash WWE Asia... i cant get 3G/GPRS/MMS settings in my carrier.. im thinking if flashing WWE Asia ROM could solve the problem...
Quite possibly yes, and yes you can re-root with unrEVOked once done
thanks again EddyOS ill flash right away
Ok, so now I did a goldcard and the process seems to go a bit further but it stops. It says "Error 104, wrong hboot version - please install the correct version for your mobile phone". Any answers?
to pass the CID check, try this: htcpedia.com/forum/showthread.php?t=2934
driveboy said:
Ok, so now I did a goldcard and the process seems to go a bit further but it stops. It says "Error 104, wrong hboot version - please install the correct version for your mobile phone". Any answers?
Click to expand...
Click to collapse
That now means the HBOOT version you have is newer than the one in the ROM you're trying to flash...What ROM are you trying to flash?
EDIT: If it's still the one in your OP then chances are you'll need the stock 2.10.405.2 RUU to get the generic ROM on the handset. You can get it by clicking on the version on my signature

[Q] Can't downgrade my unbranded DHD from 2.2.1 to 1.32.405.6

I have an unbranded DHD with Android 2.2.1 running on stock rom for India, today i tried to downgrade to 1.32.405.6 using the RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe but it keeps giving me customer id error, I also downloaded the PD98IMG for the above rom and when i try to update it says CID incorrect, after searching I found that I need to create a gold card. My question is why do i need it, is creating a gold card the only solution. I have an unbranded DHD. Can anyone pls help me downgrade so that i can install a custom rom for my unbranded indian DHD
ruben_swing said:
I have an unbranded DHD with Android 2.2.1 running on stock rom for India, today i tried to downgrade to 1.32.405.6 using the RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe but it keeps giving me customer id error, I also downloaded the PD98IMG for the above rom and when i try to update it says CID incorrect, after searching I found that I need to create a gold card. My question is why do i need it, is creating a gold card the only solution. I have an unbranded DHD. Can anyone pls help me downgrade so that i can install a custom rom for my unbranded indian DHD
Click to expand...
Click to collapse
You tried this description, and followed it word for word?
And to my knowledge you should not need to create a goldcard when you have an unbranded device.
http://forum.xda-developers.com/showthread.php?t=905003
Sorry but the same customer id error even when after following the guide u mentioned
ruben_swing said:
I have an unbranded DHD with Android 2.2.1 running on stock rom for India, today i tried to downgrade to 1.32.405.6 using the RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe but it keeps giving me customer id error, I also downloaded the PD98IMG for the above rom and when i try to update it says CID incorrect, after searching I found that I need to create a gold card. My question is why do i need it, is creating a gold card the only solution. I have an unbranded DHD. Can anyone pls help me downgrade so that i can install a custom rom for my unbranded indian DHD
Click to expand...
Click to collapse
I had the exact problem. I created a goldcard, and everthing worked out fine. Not sure why a goldcard is required even when our device is apparently unbranded, but anyways, goldcard does the work.
Try following this guide:
http://www.addictivetips.com/mobile/how-to-make-gold-card-for-htc-desire-hd/
nayan8teen said:
I had the exact problem. I created a goldcard, and everthing worked out fine. Not sure why a goldcard is required even when our device is apparently unbranded, but anyways, goldcard does the work.
Click to expand...
Click to collapse
Thank you so much for replying. I have yet to try out the guide you have mentioned in the link, however, I do need to ask one or two questions:
1. If I create a goldcard, will I be able to ever upgrade to the Official Gingerbread ROM, when it is released for India.
2. Can I switch between ROMs (stock/non-stock) seamlessly, without any complains.
I would really appreciate if you would really help me out here.
ruben_swing said:
I have an unbranded DHD with Android 2.2.1 running on stock rom for India, today i tried to downgrade to 1.32.405.6 using the RUU_Ace_HTC_WWE_1.32.405.6_Radio_12.28b.60.140e_26.03.02.26_M_release_155891_signed.exe but it keeps giving me customer id error, I also downloaded the PD98IMG for the above rom and when i try to update it says CID incorrect, after searching I found that I need to create a gold card. My question is why do i need it, is creating a gold card the only solution. I have an unbranded DHD. Can anyone pls help me downgrade so that i can install a custom rom for my unbranded indian DHD
Click to expand...
Click to collapse
I had the same problem with downgrading to 1.3 as of the PD98IMG.zip. tried for 2 days and i kept getting the CID incorrect error. finally it came to me..i wasnt running the command prompt as administrator. it worked like a charm for me. that might be the reason why you're getting the CID incorrect error.
ramanan27 said:
I had the same problem with downgrading to 1.3 as of the PD98IMG.zip. tried for 2 days and i kept getting the CID incorrect error. finally it came to me..i wasnt running the command prompt as administrator. it worked like a charm for me. that might be the reason why you're getting the CID incorrect error.
Click to expand...
Click to collapse
I am still getting the CID incorrect error. however, I did manage to find something very helpful in this regard, and I would like to share it with you wonderful ppl, who took the time out to help me, check the link given below:
androidforums.com/desire-hd-all-things-root/323976-cid-incorrect-update-fail-desire-hd-firmware-downgrading-1-32-405-6-1-84-720-3-a.html
The above is a link
Once again thank you all for helping me, and in case you do have some updates about this, pls keep me posted
ruben_swing said:
Thank you so much for replying. I have yet to try out the guide you have mentioned in the link, however, I do need to ask one or two questions:
1. If I create a goldcard, will I be able to ever upgrade to the Official Gingerbread ROM, when it is released for India.
2. Can I switch between ROMs (stock/non-stock) seamlessly, without any complains.
I would really appreciate if you would really help me out here.
Click to expand...
Click to collapse
For your first question, no. And it has nothing to do with goldcard. I you are rooted and use some custom rom, you will not receive any official updates. Although you can at anytime go back to stock to get them.
But beleive me, when you start using custom roms, you do not need the official updates. I too am from India, and was waiting for the official 2.3.3, but finally a few days back decided to root and go for custom rom (RCMixHD Kingdom). And i am loving it..
So go ahead, make your goldcard.
And yeah, for your second, yes you can. Although, i dont think you will ever..

[Q] RUU factory Main version is older

Hi im trying to restore my Desire with factory Rom without root and S-off
Now in Bootloader it says
RAVO UNKNOWN SHIP S-ON
HBOOT - 0.75.0000
MICROP-031D
TOUCH PANEL-SYNT0101
radio-4.05.00.11
mar 5 2010,21:12:15
I tryed many times to flash official RUU
RUU_Bravo_Fastweb_IT_1.15.1600.5_Radio_32.30.00.28 U_4.05.00.11_rel_121996
(my Desire was branded Fastweb)
Everytime there is an error, flashing by bootloader
Main version is older!
Update fail
It shoud happen when HBOOT is newer than RUU , but i think my HBOOT is the right one.
I used goldcard, and then i tryed without but the problem is the same
How can i solve?
The coldcard works by making the phone ignore the CID (customer ID), so that you can install a RUU of ANY brand you wish. It DOES NOT work for bootloader versions, so e.g. once you update your phone to 2.2 (from 2.1), you CAN NOT, go BACK to 2.1 using an older RUU. Hope that helps you to understand it a bit more. As for upgrading your phone, try that:
I don't know whether your phone is GSM or CDMA (since I've never heard of that network) but if your phone is GSM (has a simcard), then use this RUU http://www.mirrorcreator.com/files/...2U_5_11_05_27_release_159811_signed.exe_links
It is the latest WWE (world wide english) RUU so there is no way you will get that error. You need a working goldcard for it to work, but from reading your post it seems you have that covered so you should be fine.
You can go from 2.2 to 2.1 using teppic74's downgrade tool. Its a bit more involved than just flashiong an RUU.
That RUU is in th GSM section on shipped roms, but that doesn't necessarily mean it IS gsm
rootSU said:
You can go from 2.2 to 2.1 using teppic74's downgrade tool. Its a bit more involved than just flashiong an RUU.
That RUU is in th GSM section on shipped roms, but that doesn't necessarily mean it IS gsm
Click to expand...
Click to collapse
Yeeahhh but I said you can't go back using the RUU
and yeah I figured, there's only one BravoC RUU on SR, but I'm just being on the safe side
bortak said:
The coldcard works by making the phone ignore the CID (customer ID), so that you can install a RUU of ANY brand you wish. It DOES NOT work for bootloader versions, so e.g. once you update your phone to 2.2 (from 2.1), you CAN NOT, go BACK to 2.1 using an older RUU. Hope that helps you to understand it a bit more. As for upgrading your phone, try that:
I don't know whether your phone is GSM or CDMA (since I've never heard of that network) but if your phone is GSM (has a simcard), then use this RUU
It is the latest WWE (world wide english) RUU so there is no way you will get that error. You need a working goldcard for it to work, but from reading your post it seems you have that covered so you should be fine.
Click to expand...
Click to collapse
I tryed ur solution, but during flashing there is an error "131 customenr id error"
About the 2nd solution ( downgrade from 2.2 to 2.1) , its right to use it while i have hboot 0.75 (not 0.92) ?
Now i have on Leedroid 2.1.
RUU_Bravo_Fastweb_IT_1.15.1600.5_Radio_32.30.00.28 U_4.05.00.11_rel_121996.exe
So i think i need to have hboot 0.75, and its the hboot i can see in bootloader. Right?
I have to restore it because my touchscreen doesnt work, and warranty end with rooted phones
Downgrade dont work.
When i go in bootloader and i read PB991IMG.zip it says CID ERROR.
I've done goldcard many times, this is what i do:
Format MicroSD 4gb (stock microsd)
Open Gold Card Tool and complete the operation (it says gold card created)
what i do wrong?
When i have to install RUU in bootloader i put inside PB991IMG, so i extract Card and load the file by cardreader.
That error 131 appears everytime but when i try to install Official FASTWEB RUU it disappears and , as i said before, appears BOOTLOADER ERROR
you're either doing the goldcard wrong or your sd-card simply doesn't work as a goldcard.
try this tutorial and try again. http://theunlockr.com/2010/03/10/how-to-create-a-goldcard/
bortak said:
you're either doing the goldcard wrong or your sd-card simply doesn't work as a goldcard.
try this tutorial and try again.
Click to expand...
Click to collapse
Bortak thanks thanks and more thanks!!!
I followed ur guide and now i unrooted phone.
I installed RUU 1.15 so now i have phone branded as factory.
Tomorrow i'll go to service, and i hope they will change my touchscreen.
Thanks a lot again
sfidanza2005 said:
Bortak thanks thanks and more thanks!!!
I followed ur guide and now i unrooted phone.
I installed RUU 1.15 so now i have phone branded as factory.
Tomorrow i'll go to service, and i hope they will change my touchscreen.
Thanks a lot again
Click to expand...
Click to collapse
There's a thank button

[Q] RUU Error 191

every time i try to update the ROM so i can root my DHD it returns the error 191.
I have used the Ace hack kit and the easy boot unlock tools aswell as downloading the RUU from HTC Dev website but i have no idea how to fix it.
Error 191 Says my ROM is not supported at the moment and an update will be released shortly...
Im running Android 2.3.5 Sense 3.0 software number 3.12.405.1 CL199157
When running the tools to update software/rom to 3.13.000 it keeps retuning error 191
Thanks for your help.
Kirity said:
every time i try to update the ROM so i can root my DHD it returns the error 191.
I have used the Ace hack kit and the easy boot unlock tools aswell as downloading the RUU from HTC Dev website but i have no idea how to fix it.
Error 191 Says my ROM is not supported at the moment and an update will be released shortly...
Im running Android 2.3.5 Sense 3.0 software number 3.12.405.1 CL199157
When running the tools to update software/rom to 3.13.000 it keeps retuning error 191
Thanks for your help.
Click to expand...
Click to collapse
You should extract the rom.zip file from the RUU file and renamed PB98IMG.Zip, written on 2G or 4G memory card (FAT32 format) and installed in memory card. CID should be considered carefully before rom okay!
ithuulinh said:
You should extract the rom.zip file from the RUU file and renamed PB98IMG.Zip, written on 2G or 4G memory card (FAT32 format) and installed in memory card. CID should be considered carefully before rom okay!
Click to expand...
Click to collapse
Hi, thanks for a reply. but can you explain this in more detail I'm a kind of new.
Which directory is the ROM.zip file in? \local\temp while RUU is running?
PB or PG? typo?
Can i use my current SD card, not sure what format it is but its running in the phone at the moment?
why should I consider CID? do you mean check the ROM I'm about to flash is the right one?
Once its one the memory card how do I install it?
Many thanks.
After Googling PB98IMG.Zip it came up with threads talking about upgrading the radio...???? And possibilities of bricking the phone?
Bump??
Kirity said:
Bump??
Click to expand...
Click to collapse
If your device is S-ON you won't be able to flash a RUU unless it is for your device. It doesn't matter how you are doing it, it won't work you if you don't use a goldcard.
glevitan said:
If your device is S-ON you won't be able to flash a RUU unless it is for your device. It doesn't matter how you are doing it, it won't work you if you don't use a goldcard.
Click to expand...
Click to collapse
Yes my device is S-ON, the RUU says its for my phone but it comes up with an error saying ROM is not supported. I am trying to make a goldcard but i cant get the img file since http://psas.revskills.de/?q=goldcard is not running. I did contact Gene Pool for him to generate me one, I'm waiting for a reply.

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