[Q] No update to 2.3 - Desire HD Q&A, Help & Troubleshooting

Hey,
I've been waiting for a long time for the 2.3 update on my DHD and I still have not received an update to my phone, i was wondering if anyone has come across this issue and if there is a way to manually apply the update without rooting the phone.
My android version currently is 2.2.1 and software number is 1.84.832.2
any help would be much appreciated.
Thanks,

Esej said:
Hey,
I've been waiting for a long time for the 2.3 update on my DHD and I still have not received an update to my phone, i was wondering if anyone has come across this issue and if there is a way to manually apply the update without rooting the phone.
My android version currently is 2.2.1 and software number is 1.84.832.2
any help would be much appreciated.
Thanks,
Click to expand...
Click to collapse
While you are waiting for a reply here (unfortunately I don't know the answer) you could try sending an email to HTC.
They may will be able to help you

HTC rolls out the OTA update region by region, with exception to some countries. 1st, by following above suggestion, do check your region whether they have launched the OTA update. 2nd, if you do want to update, at least turn the ENG S-OFF, as latest 2.50 is not rootable or downgradable (this way you can revert to older builds).
Sent from my HTC Desire HD using XDA App

Got it, country is Norway....

Good news for you, HTC just now begins to roll out 2.50.405.2 update to unbranded DHD in Europe, fixing the previous build wifi issues. [AndroidCentral]
Sent from my HTC Desire HD using XDA App

I did send an email to HTC quite awhile ago, at first I thought the phone originated in hong kong. But after sending HTC the serial number of the phone they told me it originated from India. As far as i'm aware people from both India and Hong Kong have received this update already and HTC told me that I should receive the update based on where the phone originated from and yet I still have no update.

Related

Problem on updating Froyo

Hey all, this is a newbie user of Desire.
My Desire is from Singapore (according to the HTC customer centre by checking my IMEI) and I am currently in Hong Kong. I think this is the reason why I haven't receive the OTA in HK region. However, I know Singapore has released the Froyo update in this week, how come I have not received any.
Desperately look forward for Froyo for long. Hope you guys can help!
Thanks!!
winterism said:
Hey all, this is a newbie user of Desire.
My Desire is from Singapore (according to the HTC customer centre by checking my IMEI) and I am currently in Hong Kong. I think this is the reason why I haven't receive the OTA in HK region. However, I know Singapore has released the Froyo update in this week, how come I have not received any.
Desperately look forward for Froyo for long. Hope you guys can help!
Thanks!!
Click to expand...
Click to collapse
You can manually update to Froyo via SD card here is a link how to do it.
http://www.geekword.net/manually-install-froyo-htc-desire/
Sent from my HTC Desire using XDA App

[Q] OTA update 1.72 Desire HD in india

Has anyone in india got the 1.72 update for their desire hd? bought DHD last week and when i checked for updates it shows there are no updates for my phone. When checked the software version its still on 1.32.720.5.
krunal1981 said:
Has anyone in india got the 1.72 update for their desire hd? bought DHD last week and when i checked for updates it shows there are no updates for my phone. When checked the software version its still on 1.32.720.5.
Click to expand...
Click to collapse
OTA is going to take a while... Over The Air update is only possible when HTC releases the update theru the carrier that you are on.. in your case.. when Airtel agrees with HTC to release, only then you will have the OTA update to 1.72... officially.. yes unofficially u can get it... but be careful, if you do the 1.72 update you wont be able to root your device.. YET!
Cheers!
I got my Desire HD from UK and its updated to 1.72, my carrier is Vodafone.
I didn't buy my phone from Airtel so I don't think I gotta wait for Airtel to approve the update .
Sent from my Desire HD using XDA App
I asked HTC India and this is their reply
To clarify your issue, you stated that: You want to know the launch date of Android 2.2.1 for HTC desire HD.
In this regard we would like to intimate you that.Android 2.2.1 currently is no such information when Android 2.2.1 will launched in India. When it will available in India then you can find on HTC India web site. www.htc.com/in
Click to expand...
Click to collapse
wk101010 said:
I got my Desire HD from UK and its updated to 1.72, my carrier is Vodafone.
Click to expand...
Click to collapse
Did you get the update through Vodafone, while in India? Or did you get the update while in UK?
geekoo said:
I asked HTC India and this is their reply
Did you get the update through Vodafone, while in India? Or did you get the update while in UK?
Click to expand...
Click to collapse
Mate , only if your phone is locked to a carrier is when you gotta wait for the Carrier ( Vodafone, O2 , T-Mobile) to release the software update. For users in country like India , the updates are never dependant on the carrier.
For example , i bought my Google Nexus One from the United States unlocked . The moment Google released 2.2 and 2.2.1 i got the OTA update on my phone.
Its just that HTC India hasnt released the update for DHD's , btw dont waste your time by asking HTC India , they are useless.
I guess its better to play the waiting game.
Its gonna take a while for the update in INDIA!
The problem z HTC INDIA is different from HTC Asia!
So we need 2 get a seperate update from HTC!
As far as I know 1.72 got pulled from all markets due to bugs. If this is correct I don't think you will ever see 1.72 officially as htc develops are now hard at work and focussed on Gingerbread.
Sent from my Desire HD pocket rocket.
The 1.72 update and the 1.8 update was not released in India.
Rather we will see a direct update to Gingerbread so you need not worry about 2.2 updates.
krunal1981 said:
I didn't buy my phone from Airtel so I don't think I gotta wait for Airtel to approve the update .
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I don't think that DHD is sold in India locked to the service providers. All DHDs are unlocked. So as soon as India -specific region update comes up they will pass it on through OTA.

[Q] Downloaded file of HTC Desire HD 2.2.1 update

Could someone please help us "HTC Desire HD users" who have not been able to update our phone to 2.2.1 specially those purchased in Middle East. Our current software is 2.2 and everytime we check for software update it always says our software is updated. Is there a way to manually update our Desire HD? with 2.2.1 download provided? Many thanks to the great person who can give us a great value of assistance!
quote all, I purchased it in italy, it come with froyo 2.2, but when i check for software update it always says our software is updated.
drahcir101 said:
Could someone please help us "HTC Desire HD users" who have not been able to update our phone to 2.2.1 specially those purchased in Middle East. Our current software is 2.2 and everytime we check for software update it always says our software is updated. Is there a way to manually update our Desire HD? with 2.2.1 download provided? Many thanks to the great person who can give us a great value of assistance!
Click to expand...
Click to collapse
Apparently HTC has pulled off the 1.72 updates as a lot of people were having problems with the SD card failing. I believe HTC are working on another OTA to fix it and will be rolling out soon.
I belive update was removed from HTC and it was removed with reason. You should read this link for more informations. I am as well on 2.2 only, but as I saw how many problems were there with 1.72 OTA update, I am glad that I didn`t get that update
@dhiral.v & droidhd
Many thanks for the information Hope HTC would roll out soon the update!
ITALY Update
Rudyxxx said:
quote all, I purchased it in italy, it come with froyo 2.2, but when i check for software update it always says our software is updated.
Click to expand...
Click to collapse
but where did you get your DHD ?!?!?
I've updated my DHD 2 weeks ago with 2.2.1 (Desire HD ITALY) found in software update !!!!!!
http://forum.xda-developers.com/showthread.php?t=905394

Sense 3 update (missed?)

Hi,
I have searched the Forum and so far not found a definitive answer. I have only just got my phone secondhand and I know that there is supposed to be an automatic update to sense 3 and gingerbread. However, I think my phone has been switched off for the last few weeks. Therefore, I was wondering if I have missed the update or has it still not been released in the UK. My phone was locked to T-Mobile, but has been unlocked and is now on Tesco (O2). I have checked the update option in the settings and it says that my phone is up to date, but I have read that this can also give a false reading. I will probably root my phone at some later date, but don't want to just yet, but would obviously like to run the latest official software. Any advice as to whether I have missed the update or not and what to do if I have would be very welcome.
Many thanks
Ian
The Sense 3.5 Update is not officialy released for the HTC Desire HD. It's only ported to the desire hd by custom roms.
(Don't shoot me if i'm wrong)
Cheersss
He / she was referring to the Sense 3 OTA update, not 3.5, from HTC. The last time I checked myself I was told there were no updates but if you look in the Desire HD development forum there is a post about a clean (ie no tweaks or customisation) and flashable file.
The desire hd does not recieve the sense 3 update because of the single core processor and as it is not a new phone. You can only get it through custom firmwares

[Q] Return Desire HD back to Australian Three stock ROM

Hello all,
I've absolutely loved my Desire HD running Android Revolution but I've just been offered a free upgrade to a better handset. And I need to get it back to stock as soon as possible for warranty purposes. However I neither backed up the ROM nor took down any particulars. So any help you might have concerning the required settings, ROM and radio would be greatly appreciated...
Thanks!
PV.
What you need to do is find the Three RUU for your handset, this is probably the quickest and easiest way to return the phone to stock. If you get the Super S-off tool then you will be able to go back to s-on. (unless this was done by the RUU)
The other thing to bear ni mind is that if your RUU installer says that the upgrade is not for your phone then you may need to change the CID from the super CID to Three AU CID.
Good luke
Thanks! Does anyone here have a link to the stock ROM? I'm looking at this one right now but it seems older:
Ace_Hutchison-Three-Network_AU_1.32.861.5_Radio_12.28b.60.140eU_26.03.02.26_M_Clockwork-BACKUP.7z
From their blog:
ORIGINAL POST: 1 June, 2011
Good news for HTC Desire HD users with the roll out of Android 2.3.3 ‘Gingerbread’ by HTC from today with a staggered release across all users over the next couple weeks.
This means, over the next couple of weeks you’ll get a notification on your smartphone to update to the newer software. So don’t worry if you don’t get the update today.
Details of the release
ROM version: 2.37.178.8 (Vodafone) & 2.37.861.8 (Hutchison)
Radio Version: 12.54.60.25U_26.09.04.11_M2
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