[Q] Issue with EVO on Boost - EVO 4G Q&A, Help & Troubleshooting

I was having issues with my 3G cutting out randomly. I would be in a known coverage area, and in the middle of a speed test, wifi tether, or any other app requiring internet, the 3G would just stop working. The 3G icon would blink as if it was trying to reconnect, but wouldn't. I would either have to restart the device or cycle the mobile internet on and off. I would also get error code 67 and 104 randomly as well. Today, I updated my Radio to 2.15.00.05.02, but haven't really had the chance to see if it's functioning correctly. Any advice? I'm a bit of a noob, so keep it simple for me.

Sitting at home with the EVO on 3G and just got error 104 again. Running...
ANDROID 2.2
PRI 1.90_003
PRL 60672

Just updated to ANDROID 2.3 and the latest RADIO combo pack and I'm still having the issue. During SpeedTest, the 3G stops responding randomly. Sometimes it picks back up again, but most of the time, it will stop responding altogether. Settings issue? Any help would be great.

A Tower is down on Sprint (sub-Boost Mobile).
That is what's causing your in and out fades.
Should be updated by end of the week.
Boost Mobile (EVO)
Android 2.2
2.15.00.11.19 (downgraded as I thought it was radio, but will be upgradeing back to Radio 2.15.00.05.02 after Tower is repaired)
Software 3.70.651.1
PRL 61007

same problem here, but with good towers
hey guys I have the samsung epic with the same proble, it works fine and fast on 3g but sometimes it just stop working. the 3g arow keeps sending, and I get the same error codes, so, what can I do to fix this? ah my epic is on boost mobile

So others are having this issue as well. Interesting....anyone got any ideas?
Sent from my PC36100 using XDA App

I have the same problem. It has nothing to do with the towers. I am running synergy RC2 and my 3g will drop. I have to then disable the 3g and reinable it for the 3g to work. This will last for 3 minutes to 5 hours. It's very annoying. I have come to the conclusion that it is either software related or the PRL.
Some PRL's have more problems than others. It seems that the boost PRL (I think it is 61007) will be running a speed test and cut out and I get an error saying there has been a network communication error. 60678 seems to work best for me although I have to keep resetting the 3g.

I have the same issue with the Speedtest.net app. It cuts out with a network error. Anyone else got any input???
Sent from my PC36100 using XDA App

Having the same issues every hour... any thoughts?

I updated my data profile and it doesn't do it anymore.
Sent from my PC36100 using xda premium

i wish i had ur problem -.-, mines it i cant make calls or texts, says my account could not be validated, but my 3g works fine =[

Related

4g does not work

i live in the DFW area, and have checked the map and should be good on the 4g signal.
Yet, on my evo, and I have only been connected to 4g maybe twice and for maybe a minute. And only after a restart of the phone. Once I push the power button to put the phone to sleep, 4g goes away, the widget sticks and 3g connects.
My widget (and in wireless settings) always says "turning on..."
i do not have a rooted phone, I have done the recent OTA update.
baseband #: 1.39.00.05.31
build is 132.651.6 - hardaware ver 0003
I have read the fourms, and it seems i already have the updated Radio version
also
I have my msl number, and I have set my idle time to 300, but that does not change anything
should I take my phone back, or wait for this "soon" to happen OTA update I've read about (not the 2.2, but the one that supposedly fixes the wi-fi stuff and updates bluetooth voice dial)?
any other suggestions?
thanks in advance.
I had a problem with 4G connecting in the DFW area after doing the OTA, and rebooting my phone fixed the problem. Have you tried that? There's also a new PRL update that may help. You should be on version 60667.
FWIW, as far as I can tell the 4G speeds in the DFW area suck ballz. Most of the time 3G works faster than 4G does for me. YMMV.
Since it is not rooted I would take it back to where you got it and see if they have had anyone has gotten a good 4g signal there. If they have it sounds like you have an issue with the 4g radio(???) and it needs to be replaced. I hope it works out for you.
thanks for the fast reply

Evo - Won't stay in 3G coverage

I'm having trouble with my EVO staying in 3G coverage. My phone is fully rooted and running Froyo (The problems were the same with the Eclair build however), have the 2.05+ radio installed (however the problems were the same with the 1.39 radio as well) and I'm living in Michigan.
At any given time my phone will slip into 1X coverage and will seem to lock in there. When I first received the phone I felt like the phone quality was subpar compared to the Hero I had prior. I'm not sure if its been a firmware issue or network issue or simply a phone issue (starting to think the later), but hoping its a simple fix with something else.
About a week ago I was on a trip across Michigan which should have had 3g coverage the entire way (I was a passenger and trying to use wireless tethering to do some work along the trip). I would constantly go into 1X and would have to restart my phone to get back in 3G. Even at home I'll go into 1X and will have to reboot my phone to get it back to 3G.
I've tried Real Signal as well during these times and it also shows no 3G signal.
Anyways, anyone else experience this? Is it likely a bad radio or something else. I hate to have to return the phone and go through that process plus root again but I might have to at this point.
Thanks for any help that can be provided!!
Hmmm, whereabouts in MI? I am all over the south east and have never seen my phone drop out of 3G yet.
Have you tried wiping everything and trying stock rom w/OTA 1.47 just to make sure it isn't the ROM?
I am having the exact same problem. Using 2.0xxx radio and Fresh 0.5.3. I recently exchanged my phone and got a new one. The first phone did not do this
Try this:
When it shows you no 3G coverage, instead of restarting, go to-- SETTINGS> WIRELESS & NETWORKS> scroll down and look at "Mobile Network". When i get the 3g problem it says "Connection Failed". I think uncheck that box and re-check it and it connects back to 3g again (for a time, but then I have to do it again).
My MOBILE NETWORK settings are: Data Roaming = OFF, Always-on mobile data = ON, and CDM Roaming mode is set to: SPRINT only. Call guard = ON but i dunno what that means.
I dunno wtf is going on with this. Im in Houston and this issue is really pissing me off because i actually got a Novatek screen this time and don't want to risk taking the phone back and getting the Epson...
Anyone else experiencing this retarded issue?
Elegant: I'm in SE Michigan as well. I've tried several roms and have had issues with them all. I'm currently using a Froyo rom with similar issues as I've had with stock and other eclair roms.
As for checking/unchecking the box as you stated in Froyo I don't have that option available... I'm sure there's another way to get to it but I can't through settings. I think there was a #* code to get to where you are talking about but I'd have to look again.
It is a very annoying issue and like yourself I don't want to have to return my phone if there's a simple fix.
On a side note: How do I find out what panel I have? I've been considering the kernel that would get rid of the 30 fps cap but haven't yet pulled the trigger in part because I don't know which panel I have - and because I need to learn a little more about it before I go ahead with it.
http://forum.xda-developers.com/showthread.php?t=719763
Post 3 tells how to determine screen
Thanks for your help - got the kernel and now get around 40 FPS. Now if I can just figure out why the phone goes in and out of 3g on occasion. Its really not as big a deal when I'm at home but when I travel it is a pain.
well i returned my phone and got one with an Epson screen. im using Fresh 1.0.1 and it is even worse. i cant even use 3g data for more than 5 seconds before it disconnects. i've read some stuff about APN but dont know how to refresh/update them. i've updated PRL and Profile and nothing helps. how am i having this problem with 2 phones running 2 different ROMs? last rom was fresh 0.5.3 and now it is fresh 1.0.1...
anyone help with this APN issue? (i dont even know what APN stands for)
i actually am using the kernel for 55 FPS for Epson screens. would that be a factor either?
I'm and having the same issue with 3g.
Every thing worked fine with the first stock root of 1.32.651.1, PRI 1.40_003, PRL 60666.
With the second root of 1.47.651.1, PRI 1.34.651.1 now my 3g is unstable.
I don't know what FPS has to do with any of this, but I put radio radio-1.39.00.04.26 and it seems to improve a tiny bit, but I don't know how to update back to PRI 1.40_003.
Not happy
Also having problems in SE Michigan. Just started today after installation of Fresh 1.0.1 and the new radios. I also have a co-worker with and unrooted EVO and the latest OTA/Radio with the same problem.
I have a rooted EVO (DC 3.2.3). My wife has a stock EVO (fully updated).
Last night our phones started bouncing between roaming/sprint 3G, while we were sitting at home.
We started getting this error if we turned off Data Roam:
"Data Call Failure
Error Code 67: Registration failure. Your PCS Vision username and/or password may be incorrect. Please try again."
The error pops every time it tries to connect to Sprint's mobile network and fails.
We also live in Michigan. Perhaps they are doing provisioning?
Rebooting + update Profile/PRL seems to help, sometimes, but not permanently.
I am having the same issue with my 3g coverage.
When I go into my settings and turn mobile network on, it connects but then immediately says connection failed.
Does anyone have any suggestions as this is getting really annoying and frustrating.
Went to a Sprint store last night; apparently Michigan was having some significant network issues (the store reps said their phones kept getting disconnected as well), and that it was expected to be resolved by sometime today. After a reboot last night, I haven't had any more issues myself.

(SOLVED) All users of CM6.XX and Ultimate Droid (AOSP) questions

I seem to have signal issues on both ROM's. I'll give you guys a little background information.
I've used Fresh and Myn ROM's and always get perfect 3G coverage in my house and around town. Everytime I flash an AOSP rom I can't seem to connect to anything but 1X (if I'm lucky). When I was using the 2 previously mentioned Sense ROM's I'd have no issues with data. For the record I don't do a restore of my system data or apps when I flash because I prefer to download everything again to prevent FC's and other issues.
I've done a nandroid restore and updated PRL and Profile in a Sense ROM (2X) and then restored my AOSP ROM (ultimate droid) and that doesn't fix signal issues. My girlfriend has an Evo and she gets perfect signal on 3G (4G as well but she has it off) so it's not network related.
I downloaded the latest radio and pri from the development thread and flashed them in recovery. That didn't do anything at all and may have been a waste of time.
I then did these steps:
Dialed *#*#463+#*#*
Clicked on Phone Info
Turned off Radio (waited 1 min)
Turned radio back on
Ran ping test (failed because of no data signal). I can make/receive calls but nothing data related.
Is anyone having this issue? This has prevented me from fully enjoying AOSP ROM's and I don't know what the issue is. I'm using the latest PRL but could it be that my radio is broken? I would ready appreciate any help.
*** Update ***
I'm typing this thread on my phone and it's displaying 3G in full bars and then jumps to 1X full bars. It's kind of random but never steady. If anyone can please help me with this I'd appreciate it.
By the way I have an Airrave. Could that be the cause of my problems?
Sent from my PC36100 using XDA App
gqstatus0685 said:
I seem to have signal issues on both ROM's. I'll give you guys a little background information.
I've used Fresh and Myn ROM's and always get perfect 3G coverage in my house and around town. Everytime I flash an AOSP rom I can't seem to connect to anything but 1X (if I'm lucky). When I was using the 2 previously mentioned Sense ROM's I'd have no issues with data. For the record I don't do a restore of my system data or apps when I flash because I prefer to download everything again to prevent FC's and other issues.
I've done a nandroid restore and updated PRL and Profile in a Sense ROM (2X) and then restored my AOSP ROM (ultimate droid) and that doesn't fix signal issues. My girlfriend has an Evo and she gets perfect signal on 3G (4G as well but she has it off) so it's not network related.
I downloaded the latest radio and pri from the development thread and flashed them in recovery. That didn't do anything at all and may have been a waste of time.
I then did these steps:
Dialed *#*#463+#*#*
Clicked on Phone Info
Turned off Radio (waited 1 min)
Turned radio back on
Ran ping test (failed because of no data signal). I can make/receive calls but nothing data related.
Is anyone having this issue? This has prevented me from fully enjoying AOSP ROM's and I don't know what the issue is. I'm using the latest PRL but could it be that my radio is broken? I would ready appreciate any help.
*** Update ***
I'm typing this thread on my phone and it's displaying 3G in full bars and then jumps to 1X full bars. It's kind of random but never steady. If anyone can please help me with this I'd appreciate it.
By the way I have an Airrave. Could that be the cause of my problems?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Same. i have this issue. although i dont get 1X. but i do however get spiking signal.
from what ive learned, the bars arent ur reception but how good ur connection is to the....satelites? aslong as u have 3G showing ur phone/internet SHOULD be working. although i would rather like to see all full bars where i normally would
i'm in a pretty high 4g signal area, but i love ultimate droid. i too have loopy 3g using cm6 or ultimate droid, would gladly give up my 4g to use either of these roms, but the 3g performance is way slower than on a sense rom. it's not just the bars, 3g on aosp is almost unusable, on sense roms, it works nicely
I solved my issue. The root of the problem is the Airave and how it connects with AOSP ROM's.
When I flash a Sense based ROM I don't have an issue with 3G and signal. I'm in a perfect 3G area by the way.
As soon as I disconnected the Airave last night my 3G signal came back with a vengeance. It hasn't left and is steady. I plugged in the Airave again and I saw my signal disappear and never come back. I could make/receive calls but no data access. I have the latest version of the Airave. Could someone (DEV) of an AOSP ROM investigate this issue. I knew it wasn't my phone because it would only happen in AOSP ROM's.
Sent from my PC36100 using XDA App

Can anyone help with a 3g problem

For some reason any internet browser I try with 3g wont work at all. I have also noticed that 3g isnt working with any application. The symbol appears but nothing works. I have tried reflshing and updating the profile and PRL but no luck. Can anyone help me out please.
I'm also having a near nonexistant 3g ever since PRL update.
my PRL won't update
but I noticed Sprint was acting strangely last night
and it was effecting Sprint/Nextel/Boost as a whole
I think something is still up, because my texts are lagging
and when I make phone calls it takes like 10-15 seconds for me to hear it ring
and I know it's not just my phone. my cousin's Boost was the doing the same
as well as my friend Yesenia's Sprint
Sounds like a radio issue. Do you keep getting roaming warnings?
Sent from my HTC Incredible using XDA App

No data on 4g

Lately when I turn on 4g it will connect and then go to sleep indicated by the "ZZZ" but if I try to use data i get no connection messages and the "ZZZ" doesn't go away indicating it is trying to connect. I turn it off and 3G works fine. Sometimes a reboot fixes it for a while. For some reason this morning after rebooting I got the message about updating the modem from EF02 to EF10 even though I am on the EC05 modem. Could it be a hardware problem with my 4G or does anyone have any other ideas?
Did you try adjusting the minimal 4G reception in the "Want better 4G" thread. It worked great for me.
Sent from my SPH-D700 using xda premium
Yes I did that when it was first posted and it has worked fine up until recently. I have 2 other Epics in my house both rinning SFR 1.2 also but I haven't done that mod yet to them. I was considering getting the original values off one of them and changing mine back to see if that helped.
I have noticed that some apps wake up 4G and some do not. For example, I would do a speed test, it wouldn't work, I load a web page, then try speed test, and it would work.
Also, try turning off then on 4G.
Gavisann said:
I have noticed that some apps wake up 4G and some do not. For example, I would do a speed test, it wouldn't work, I load a web page, then try speed test, and it would work.
Also, try turning off then on 4G.
Click to expand...
Click to collapse
Yup, same here. I know Whosdaman said they are doing some improvements on the network towers. My 4G speeds have been better lately but there are times where its hard to connect
Sent from my SPH-D700 using xda premium
I figured there may be a problem waking 4G but even Browser, Google Maps and Market don't work when this happens. I would think if it was a tower issue I wouldn't show connected would I?

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