Low memory - Xperia Arc Q&A, Help & Troubleshooting

Phone is flashed with the latest O2 firmware.
Phone lags often after a while of using it. When I check running services it is at around 26M free.
I need to reboot the phone then shows 161m used 149m free.
Everyday I need to do reboot the phone. Could it be the O2 firmware I flashed.
Or else what else can I check for.
I looked at the apps taking up memory and nothing really stands out.

Related

[Q] Phone Freezing Over Night

Apologies if this has been posted before, I did look but couldn't seem to find the exact same issue.
I've had my phone for just under a year, no real problems. But late last month it restarted over night and since then it started freezing every night when I left it charging. At first I thought it was crashing but the charge light would still be on but all buttons would be unresponsive. The only thing I could do to regain control of my phone was to remove the battery.
I contacted HTC who suggested factory reset...which I don't really want to do. As my phone was only freezing once a day (over night) it wasn't all that bad. To be honest I thought it was an issue with it charging.
For reasons I can't remember, I removed an app that I never used; it was using 2mb space and couldn't be put on the SD. Once removed, the freezing stopped happening and there was much rejoicing...until last night.
I decided to download another app and the freezing happened again over night. I've since removed that app but here's the rub, why is this happening?
The fact it's happening whenever I download more apps to my phone seems to point to a memory issue but my phone has 1.6GB on the SD and 53mb on the phone itself.
I still haven't tried a factory reset and as I've had it less than a year, HTC said I can return it; but there's no guarantee this will fix it and I like my little phone, so if there's a way I can resolve this issue I'll rather do that before trying more drastic measures.
I hope someone can help.
Are you rooted? If that's the case, and, you are charging the phone when it is switched off, what you are experiencing is a known bug.
Also, although unrelated, it is really not recommended to charge your battery overnight or for extended periods. Charge only till it is full.
Nope, not rooted. Just a plain, bog-standard out the box Wildfire.
Thanks for the heads up regarding the charging though Since I bought it (July last year) I had been charging over night on most days but I'll switch to just charging it for a few hours till it's full now.
I guess in case it'll help I'll give a little more info: While charging I leave my phone switched on and I rarely restart my phone unless it drops signal. Only recently with the freezing have I had issues with using it and had to restart it frequently. I'm not a techie person so I've not played around with the phone other than putting on apps, where possible I put them onto SD. My phone is unlocked and I use it on the O2 network.
make a factory reset bro. it tells u whether the issue is with hardware or software. kept under charging mode just heats up the phone by a little level. this dont normally freeze the phone.
but if u r downloading something with data connection, or bluetooth, or wifi and kept charging overnight, then the battery gets overheated heavily which freezes the phone. it is quite normal and is experienced by people who keep overnight downloads.
and further there may be application conflicts in ur phone, which make it slow and freeze. i expect this is the issue with u.
if u r sure that u r not using any data connections, then i suggest u to factory reset ur phone. before that backup all the data. i dont understand what makes u from not doing the factory reset.
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Idavoll said:
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Click to expand...
Click to collapse
u r worrying about loosing data on factory reset. but do u know that u can backup each and everything on the phone including the apps downloaded from market.
ok, i will try to give a software solution. first uninstall all the file managers and app managers in your phone. then go to market and download "ANDROID ASSISTANT". this little app has many features. explore it and u will know its potential. it has a nice option called QUICK BOOST. when u press this quick boost on a heavily stuck phone, u will feel like ur phone got a new life. it makes the phone response faster in seconds.
and further it has auto boost option, which can be set to a minimum of 10minutes. this auto boost will help u in preventing the freeze issue. hope it works. the present version of android assistant is 2.3.3
trying to attach u that one
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Idavoll said:
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Click to expand...
Click to collapse
yes freezing also happens when there is very low phone free memory. when ur apps get filled in phone and keep on decreasing its memory, it is more likely that ur phone gets freezed. its always better to keep a 30MB free phone memory. remember data and cache also use phone memory, so the free memory will be generally unpredictable with minor errors. have u got any idea of a windows pc freezing. a windows pc freezes if there is some errors in registry. that is the reason why i have suggested u to make factory reset first to eliminate the software issues.
u asked me a solution to backup ur apps, right.
firstly i wanna introduce u about the backing up of applications.
android applications will be in the .apk file format and u know this. this .apk file is an installable archive just like .exe of windows OS. opening the .apk files from a file manager installs the program files of that application. but when u download the applications from android market, u will not get the .apk files. the android market installs the program files directly. but we can still create an .apk file from these program files and app managers will do that function. both the files im attaching u below will do that function.
here im attaching u two applications (.apk files)
one is APP CONTROL. i recommend u to use this. it can be used with android assistant installed. both of them work fine. the APP CONTROL version i gave u is an older version and is a full version. A newer version of APP CONTROL is available in the android market, but it is not free. so i strongly recommend u to use this. it has a great feature to backup all ur apps at a single click. the apps backed up by it will be saved as .apk files under the path
MEMORY CARD/backups/apps
i recommend u to back up all ur phone and mem card apps at a time with a single click. explore this APP CONTROL.
i dont want to give a detailed explanation of the other file ANDROID APP MANAGER, because i wont recommend u to use this. im just attaching u this because of only one reason, that APP CONTROL is presently not a full version. using of it is entirely at your personal intrest.
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Idavoll said:
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Click to expand...
Click to collapse
that 50 MB and 100 MB may be due to app memory + cache memory. if u have interrupted the download android apps from market, and have every downloading app partly downloaded and interrupted. then that partly downloaded apps go to the cache memory of MARKET application. u can try and check this.
similarly there will be cache memory for every application. i expect all those cache memories got built up and ate 50 MB of ur phone memory. if it is so, it says that how vigourously u have used ur phone regarding applications.
these cache memories wont get cleaned just on restrating phone, and u should manually clean them either through the phones inbuilt process or through the applications having keywords of cache cleaner.
there is somewhat that i dont like in android apps. which is the application doing extra functions other than its name. now a days, u can see many file managers in android market. and those file managers suppose to have the fuction of explorer of android file system. but they will have additional features like combined app manager, cache cleaner, uninstaller, installer.
this makes the different applications conflict with each other and slow down the os. thats the thing i hate here. i have to choose priority in apps, and sometimes need to avoid nice apps due to that reason.
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Idavoll said:
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Click to expand...
Click to collapse
HOPE U HAVE ELIMINATED THE SOFTWARE ISSUE
OK. hope the phone froze without even single app being installed.
suppose if the freeze was a software issue, then u have backed up the app causing freeze. let us think this like a virus. if u had reinstalled that app again, ur phone is likely to freeze again.
i haven't heard of virusses if android os, but i have seen many antivirus programs for android. even the great kaspersky recently added its support for android. the existance of antivirus programs proove the existance of virusses.
so, try to remember if u have installed any backed up app frm mem card.
Im personally guessing that ur phone freeze was not a software issue. ur phone might be having hardware issues.
giving to a service centre might solve the problem, but im not pretty sure. and moreover, if they update ur phone to froyo, u cant even root. (i dont remember what ur phone is on now). and even u cant make those service centre guys see ur problem, as u dont know when it freezes. i expect, what all they are gonna do to ur phone is factory reset, or reinstall the os.

Low on space..can I just continue?

I have a stock (2.2) HTC Desire that is reporting it is "Low on Space", the phone storage is 12.90MB. I know this means I wont be able to store further apps but is there any problem if I just continue to use the phone in this state?
As I only use it as a spare phone I dont really want to start rooting it, all the apps that can be moved to SD have been and im unlikely to want to add any further apps.
As im happy with the phone as it is can I just continue to use it as it is, Low on Space? Im sure I read somewhere that while the phone is showing Low on Space there are some things that wont work. Is there anything I might need to worry about?
Many thanks in advance.
It's not a problem for the phone stability to have low free internal memory.
I had the low memory icon in the notification bar for several months before I rooted it.
The disadvantage is that as you said you can't install or update the apps.
However, I think rooting is now pretty easy and secure for Desire.
There is no problem, but you can't install new app or update it.
Furthermore some app don't make the sync due to low space. (many times ago I've this problem with gmail app)
Start the root and install a new brand rom like Cooldroid V3 and you will resolve your problems
Tom
Thankyou for your replies.
I have removed 2 apps that I hardly ever use, but I have left their backups in Astro, so I can re-install if needed. My phone memory now shows 15.9mb. As a result of the helpful advice I wont worry if I get the Low Memory warning again..so long as the phone remains stable, which it has been up to now.
Now I just need to pluck up the courage to root and put a custom rom on it....
I was wondering if you have tried the following? http://forum.xda-developers.com/showthread.php?t=1037619&highlight=move+apps+to+sd+without+root
I was able to avoid rooting for a long time using this method. If you can pluck up the courage and find the time, rooting is definitely better in my opinion because it is a more permanent solution. It's not that difficult if you read a lot (then read some more and then even more), and no-one could have been more of a noob than I.
ruggs1234 said:
I have a stock (2.2) HTC Desire that is reporting it is "Low on Space", the phone storage is 12.90MB. I know this means I wont be able to store further apps but is there any problem if I just continue to use the phone in this state?
As I only use it as a spare phone I dont really want to start rooting it, all the apps that can be moved to SD have been and im unlikely to want to add any further apps.
As im happy with the phone as it is can I just continue to use it as it is, Low on Space? Im sure I read somewhere that while the phone is showing Low on Space there are some things that wont work. Is there anything I might need to worry about?
Many thanks in advance.
Click to expand...
Click to collapse
Its a case of buy a new phone or root. Once you hit low memory you will be forever plagued by it even if you uninstall a few apps as data just keeps building up elsewhere. You might buy yourself another 3 or 4 months by uninstalling all the updates for the sock apps such as flash, search, facebook, youtube, etc. I was in the same situation but then bit the bullet and rooted - not too hard as long as you follow the instructions. I now have 900mb free for apps and I reckon at least another year or so of life added to the phone

[Q] Problem with phone sending massive amounts of data

My girlfriend's Arc is sending up to 50 mb of data every day and also receiving somewhere near that amount. I've had several data monitoring apps on it and they all give pretty much the same amount, and those that show what's been using the data all say it's the OS itself, so I can't manage the data it sends by any other means than switching data off entirely.
This has been happening for about a month and seems to be getting worse. She was running Gingerbread and I did two fresh installs, but they didn't change anything. I've now put Generic Global ICS on it and it's still the same.
Does anyone have any ideas? Another side effect seems to be that it's killing the battery. Could it even be a hardware problem?
hello, the phone consume more battery because is always accessing 2G/3G/WIFI networks to send all that data, in fact, is 10x more than the normal ... may have several reasons: virus, GPS tracking, ghost email (which sends information to) hidden applications of own carrier. The last two have already happened to me and the only solution was to format ALL. It is best to do a fresh install, with another type of GB (a trusted one) and a new baseband. If the problem persists try to install ICS and, if you don´t like ICS, come back again to the GB(after install ICS) so you can be sure that everything was formatted. Obviously has to be with "Bootloader Unlock". I hope I have helped ...
If data syncing is turned on, it will keep checking to see if you have new emails etc.
A huge data hog is the facebook application. It was so bad that I ended up freezing it with Titanium Backup.
I don't think the problem is Facebook as that's showing in the list of apps that are using data and it's not using that much. I'll delete it and see what happens though. The data seems to be being sent by the OS itself, not any one app.
I'm already on ICS and that hasn't helped. When you say format, what do you mean? Do a factory reset? A clean install? I think the bootloader is locked, but I'll check that.
Could the problem be with something on the SD card?
If I understand correctly, you have the "locked bootloader" then the more certain is an hidden application (from your operator) that consume all this data and has nothing to do with Facebook, I use this and another mobile phone and never, not even close, it's consuming 100mb (in + out) as you can see a use of the following three days ... The best is to do "bootloader unlock" (without which you will never do a full format) or if still under warranty, and if you have not done anything that operators do not like, you go to the store and claim about that ... I think this kind of applications are never installed on the SD ... With "locked bootloader" a factory reset only reinstall the same stuff…

[Q] apps gone after reboot

Im running a stock hox with the latest update. Before the last update I had the problem I was hopeing that after this new update it would change but unfortunate itdoesn't.
I have about 12 pages of apps. I spend at least 3 hours a day avarage on this phone if not more. Love the device best phone I had so far but. When I was on vacation last may. I got the issue where my sdcard was gone. So I called HTC and they told me to reboot using that 3 second hard reboot p whatever its called. It did the trick and thusfar I have used this phone quite a lot. But since about 2 months I had the problem that after installing a minor update I had to reboot. After reboot my apps were gone. I lost 70% of my downloaded apps. After searching in a couple of settings I found that if I openend settings where you can copy apps to you and such to make room. I make this app scan for apps to move or remove. And I close it. After that the apps show. After the last update still nothing changed. Other then that I now get issues with my memory to. I can't even move a app that's 6megs big to my sd card even though the diskusage app shows about 10gigs free. Here comes another weird part in the disk usage part of settings its shows even 14 gigs free but that's not correct either. Since I get these problems to. I'm was hopeing to find a solution.
So my main concern. How come after reboot I lose all my apps.
Hope somebody can make any sense I do had to add I tried finding a solution but i couldn't find anything usefull. or anything about this for that matter thanks in advance for any help.
P.s. I seem to have ended up in general instead of q&a could a mod maybe put this post in the right place. Thanks!
Similar problem is also encountered, in which all applications in sdcard are disappeared after rebooting.
Require 1 or more times of reboot to solve it.
Need a permanent solution to this problem as well.

[Q] Anyone know why my data/data folder keeps freaking out?

Was getting low storage error and moved a bunch of apps to sd card and my data/data folder showed I had like 80mb free and error went away. Couple days later error came back without adding any new apps and I was under 15mb free, figured this was weird and restarted my phone and it went back to 78mb free.
So what could cause this? Is something not clearing out right here on its own? Btw I am on a stock deodexed rom.
if you don;t install the EXT4 fix, the stock configuration is for the Data partition to be a paltry 149 mb. That can get filled up pretty quickly-mostly by apps like the messaging app, Google Maps and anything else that needs to stored data in this "high performance/secure" location. i put it in quotes because it;s the "official reason" for doing this but I think it;s crap. in reality it;s a design flaw by HTC that never got fixed. also, files from the Playstore get cached to this partion which is why the free space available can jump up and down. there is only so much moving apps to SD Card will fix. the problem is certain apps accumulate data over time.
If you do install it you will have 749 mb available. if you have a rooted Dinc, I think there is no reason not to install it. then again I am not certain if your ROM is compatible. I hear that Touch of Blue has this fix integrated into it if you want to stay on Gingerbread.
this thread probably has all the info you need
http://forum.xda-developers.com/showthread.php?t=1488351
Thnaks man but it's not that, something is just "wrong" with it lol.
It will say I have close to 80mb free and just a few hours later be full. I noticed If I go into Titanium Backup and do some stuff (like removing orphan data) or something it seems to fix it and the low on storage space error goes away and frees up like 60-70mb instantly. This never used to be like this.
Wonder if it's just a sign of an aging cpu or phone not calculating how much free space is there properly.
did you install the fix? if you did not, then do it. the Dinc is a very well known device. Us users have beaten this device to death over the last 3 years. there is not too much new going on. it could be possible that your device is failing and if it is, get a new one.
before I rooted my Dinc, it was a daily struggle for me to keep this partition from filling up. for me the combo of data being consumed by Amazon App store, Google Play store and mostly my email client with 4 email accounts. 149 mb is just too small.

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