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I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
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Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
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Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?
try running the friend stream app, friends tab, menu, options, update
I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.
bump for solution?
I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!
Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App
Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all
I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.
Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.
Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.
Stock EVO, 2.2...
I just noticed this issue about three days ago...my Exchange calendar is constantly syncing, and I do mean constantly.
If you go to Settings - Accounts & Syc - Exchange ActiveSync, you can see the last sync for each item. My calendar constantly reads the same time as system time, and the Sync icon in my notification area is constantly flashing on and off.
I have noticed that my battery is draining VERY fast. I had to put it on a charger twice yesterday (I got the 15% battery warning) with normal use, when I can typically go a full day of use without any issue.
I can deselect Calendar syncing, but of course that's only a temporary fix.
Has anyone else run into this? Anyone heard of a solution? A google search did not yield any results.
FIXED!!!
Well I fixed my own problem...though I cannot determine the cause of the issue (I even tried uninstalling some apps I had DL over the past few days), the fix was simple, though it took a while to figure out.
I tried to merely remove/re-add my Exchange sync, but I kept getting 'client/server conversion errors', and my calendar would refuse to sync (though email and contacts did). Furthermore, in Outlook, I would get lots of duplicate entries (interestingly, they were recurring events and all-day events).
This was the solution:
1. Delete Exchange account from EVO (contacts, calendar, email)
2. Since I noticed that my calendar app still had some entries in it, even after deleting the Exchange account, it was evident that there was some data still on my phone that was possibly causing the syncing error. So, I went to Settings - Applications - Manage Applications, and selected the All tab. Scroll down to the 'Calendar' app entries, and you have to clear/delete any cache/storage data in each.
3. Re-synced with Exchange successfully.
I searched around different forums, and it seems many have had a similar issue and have waited in vain for Sprint or HTC to publish a solution.
This one worked for me. Hope it helps others.
yes!!!! Thank you so much. After trying everything and almost a week of my battery going dead with a couple of hours on my EVO your solution worked! I would recommend that anyone try this solution before going any further!
Let me start off by saying that this issue has had me running in circles going batsh!t crazy for weeks now. Generally speaking, Exchange contacts and mail worked for me right out of the box using the built in Sense Mail and continued to work through several iterations of the Fresh ROM. Definitely occasional issues but all in all it worked. And, since I was constantly experimenting with new ROMs, I always just assumed it was me who had done something when syncing stopped working.
That said, after weeks of no tweaking Exchange Mail suddenly stopped working and despite all efforts I can't get it to work well again. Moxier, Roadsync, and Touchdown all work without a hitch. And, even the AOSP Email app I used when trying out Cyanogen continued to sync despite the occasional "connection error." Unfortunately, I would really prefer to use the built in Sense Mail app and hope someone here can help me fix whatever it is that is not working.
What Works and What Doesn't:
Exchange Mail - If I delete the account and start over I can nearly always set the account up but, on occasion get continuous "Failure, Try Again Later" dialogs. Once set up, the phone immediately starts trying to sync. The most frequent result at this point is no mail shows up but the syncing icon will spin for hours to no avail. However, if I go to view the folders, I can see my different folders which are clearly from my exchange account. However, sometimes after I set the account up and it starts syncing, some mail WILL start to show up in the inbox (10-20 messages) but then stop while the sync icon spins indefinitely.
Exchange Contacts - Always worked and continues to work
Exchange Calendar - From the very beginning had "connection timeout socket" issues but so I use a workaround using Google Calendar Sync. I am perfectly fine with this workaround so, if it can't be fixed it is no big deal.
Numerous times I have tried
-deleting and re-adding the account
-changing up the sync options
-wiping the phone and re-flashing ROM's (including stock)
-Using apps that prevent the phone from locking
-screaming and yelling
If anyone can help I would be very grateful. I also attached a logcat that ran this morning.
http://dl.dropbox.com/u/4716709/Log.txt
hmmmm...
For clarification:
After a hard reset, no rooting, no ROM, just a plain stock 2.2 EVO, you cannot sync Exchange mail? Contacts are OK, and Calendar requires workaround?
I would check with your IT dept and see if they have any restrictions on device synchronization. Ensure they are running at least Exchange 2007, and try having them delete the synchronization from the server-side.
I would test on a different EVO, preferably one that has never been rooted or flashed. Does your account sync, or can you duplicate the symptoms?
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
okolowicz said:
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
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Click to collapse
Check your settings for SSL and TLS. Maybe something is off there. Also check how much mail you are trying to sync and the size of the mails you're trying to download. These are all in the account settings.
Also find out if your IT dept has changed anything on their end. I had issues when upgraded from Exchange 2007 to Exchange 2010, it could be something related to that also...
Perhaps you can provide your settings and we can take a look. It's hard to pinpoint a problem without specific info.
there are some good suggestions in the thread already, but I have something relatively basic you could try. At anytime after deleting your exchange info, did you ever go into manage applications and see if there was any data still in the mail app, and if so, did you try to clear the data and cache before reloading your exchange info?
Regarding the amount of mail I am trying to sync, I've tried the default 14 days down to 3 days with no difference in reliability. I've also tried changing up the allowed size of emails from anywhere between 10kb and entire mail but still no consistency.
The settings I use are pretty straight forward and haven't messed around too much because I haven't seen to many areas to tweak. The server address is mail.companyname.com and the domain is companynameI've tried with and without the SSL box checked which has made no real difference.
What makes it frustrating is the inconsistency. For example, yesterday I deleted and set the account up again with another combination of settings and email started syncing almost immediately. But, as is typical, after syncing the first 20 messages or so nothing else showed up and the sync icon spun indefinitely. And, contacts of course synced without issue.
If there are other settings you recommend me looking at, please let me know.
fachadick had an excellent suggestion. I've seen similar sync issues when the local cache remains even after having removed the account (client-side), or if a particular mailbox in Exchange was previously synced with a Windows Mobile device (server-side).
1. Try removing the account from your EVO, and wiping out the local cache in Settings - Applications - Manage Applications (the 'All' tab). Check every app that is associated: Calendar, Calendar storage, Calendar Sync Adapter, Contacts Storage, etc, etc
2. Have your IT dept delete any and all sync relationships on the server side.
After these two items, reboot your phone, wait a while, and try again. Question: what version of Exchange does your company run?
Hi all,
Today I ran into a problem with my phone, regarding synchronization of my contacts with Gmail. I wanted to share the problem and solution, since it is bound to happen to others.
NOTE: I have a Dutch phone, so when mentioning menu options and such I am bound to use the wrong terms.
What I did:
I came from a WM6 phone and migrated my Outlook contacts to my new Andriod phone. All went well, I had my contacts securely in my phone memory. Handy thing, it links all contacts with similar contacts from Gmail.
Since I do not use Outlook anymore (it now seems redundant) I worried about losing all my contacts when something happens to the phone, and wanted to migrate them all to Gmail.
I did this; downloaded an App (IuA Contact Backup I think), backed up the contacts and imported them into Gmail. After cleaning up the contactlist in Gmail it seemed to synchronize fine but it also made my contactlist slow. This is because it needs to link all contacts from different sources, which takes up a lot of processor speed. The phone contacts were now useless though, since they are all in Gmail.
So I decided to delete all Phone contacts. When I did this, I lost most phonenumbers (although they were still in my Gmail contacts). Then I noticed that synchronizing with Gmail had started failing, resulting in some drops of sweat and no clue how to restore it.
The error message was: "Sync is currently experiencing problems. It will be back shortly." Apparently when I thought the contacts from Gmail had synchronized correctly, they had not.
What I did to solve this:
I started with a backup of all my contacts! If something goes wrong, I am not responsible for the loss of your contacts!
In Settings -> Applications -> 'Manage applications (?)' -> 'All applications' I went to something called 'Contact storage (?)'. Here I deleted all data.
After that, I restarted my phone (soft reboot, just use the on/off button with long-press and select 'Turn off'). When the phone starts again, it will start synchronizing with Gmail and all will be fine.
On various fora I found that Android does not like large amount of changes to the contacts in Gmail. If you delete (or change?) a lot of Gmail contacts before it synchronizes, I guess it cannot keep up with the changes and stops the process. This will not solve itself.
Help: VZW Galaxy Nexus Contacts and Gmail "Sync is currently experiencing problems"
My new nexus will not sync contacts or gmail. I get the error "Sync is currently experiencing problems. It will be back shortly." I have tried clearing the cache on both apps and restarting the phone, but the error reoccurs. It has synced some contacts (58 of 141). But the error remains, and the rest of the contacts do not appear, even after choosing to display "all contacts".
Can anyone help?
TheTomas said:
My new nexus will not sync contacts or gmail. I get the error "Sync is currently experiencing problems. It will be back shortly." I have tried clearing the cache on both apps and restarting the phone, but the error reoccurs. It has synced some contacts (58 of 141). But the error remains, and the rest of the contacts do not appear, even after choosing to display "all contacts".
Can anyone help?
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Click to collapse
I'm seeing the same thing, though it's only affecting my synched bookmarks. If you go into settings > Accounts & Sync, it'll have an exclamation by the problem child/children. Uncheck whatevers not working and your contacts should finish in theory. I was able to get all my contacts.
Last time I restarted after a cache wipe, contacts gave the error, but gmail synced for a long time before giving the error. This time, contacts again errored right away, but gmail is still syncing. I'm hoping it will finish this time, and then I'll work on getting the contacts to sync.
I've checked the syncing on my other android devices and there are no problems there, so I don't think it's a problem with the servers.
I actually had the same problem when I wiped my touchpad last night. unchecked and rechecked and it started working again.
Well I hope it's temporary, but I'd really like to get it fixed. Does anyone know how long it usually takes to sync gmail? It's been going for over 30 minutes now.
Bump for a fast board, I still need help with this. I just formatted the cache in recovery and the problem came back immediately.
Edit: I deleted my google account and readded it and it seems to be working, sorry for the bump. I hope this helps someone else.
Unfortunately mine is still broken and I've tried everything. Adding it back in doesn't help. I'm using "[email protected] and my email will not synch even though others do. I have other gmail accounts that are synching just fine. What's up Google??? Man this is frustrating; the email account I actually need most is not working.
I just got my wife a Nexus, and I have been getting the sync error, along with a pop-up saying "unfortunately contacts have stopped working". Gmail is working fine, it's just contacts. This started happening after unlocking, rooting, and installing Codename ROM. I'm running Codename on my Nexus without problems. I unrooted, and relocked hers, and it seemed to be fine. Went back to unlocked, rooted, and Codename, and the problem came back. I'm going to try the previous versions of Codename, and Nova Launcher to see if it makes a difference, but if anyone has any more info about this, I'd like to hear about it.
Thanks