Develop Bugs

scratch on my screen

Hello everybody,
I know they are a lot of post about this scratches, but yesterday, I've made a scratch in my screen, and I don't know what I must do? Can I try with tooth Pasta, or is it too dangerous? Or there other efficient products, for screens like the desire?
Thanks,
Thomas

A good screen protector may effectively hide it

Hello,
Yes i've heared this, I will but a screen protector. But do you know if it's possible to make this scratch really "disippear"??

no. you cannot "compound" out the scrath using toothpaste. you will more than likley make the screen much worse trying this. just live with it and put on a protector. Did you find out how you scratched it? keys? sand? grit? dirt? The screen seems quite tough against everyday things, so it must have been a piece of salt/sand or some other cuboid.

yes, i was very surprised when i saw that scratch. I had nothing in my pocket when it happened. Just maybe sand.

I've tried all kind of household remedies on my old phone once I changed it: the only result was perhaps that it lost transparency on the whole screen, but the scratch remained mostly there. Yes, toothpaste is probably the only thing that will do something to it but you have to push so hard while using it that you will end up damaging the smooth screen around the scratch

If you really want to try, then Brasso, not toothpaste. But I would put a protector on. Some say a dab of vaseline on the scratch can "fill it"

I did hear t cut should do it. I scratched mine while waiting for my zag screen, luckily the phone was faulty and kept crashing so orange replaced it so getting a new phone repaired my scratch lol. Zag screen arrived same day as new phone, do they ever stop feeling tacky mines been on nearly a week?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Do NOT use toothpaste or brasso on the screen. You can't repair scratches on glass without specialised equipment. The toothpaste/brasso buffing remedy only works on plastics.
Is there any dust under the screen? If there is, HTC will replace it for you as that was a known problem with the first few batches.

langers1 said:
I did hear t cut should do it. I scratched mine while waiting for my zag screen, luckily the phone was faulty and kept crashing so orange replaced it so getting a new phone repaired my scratch lol. Zag screen arrived same day as new phone, do they ever stop feeling tacky mines been on nearly a week?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I'm doubtful they do, cant verify this. I got a refund from Zagg and just got a Martin Fields protector (same price as zagg for twin pack on mobilefun), and I can report a much better experience; the feel is so close to the original the difference will be easily forgotten (if noticed at all), it was a damn sight easier to fit (2-5mins, no bubbles and no dust (if you're careful)), v. clear, and is washable/reusable.
Can recommend!

ok, thank you for all those answers. I will to try change my Desire with an new one in the shop were I bought it. He's only 1 week old, it's not normal to have a scratch, with a normal use.
Thomas

[Q] Gorrila glass or not?

I have had DHD for a while now and I cant stop wondering about this. Now that my cheap screen protector is getting messed up and I know it is a pain in the ass for me to replace it properly on my own. So I thought if it had Gorrila Glass then I would just take the film off and be done with it.
After some googling, GSMarena says it does.
Corning says it does.
Some youtube videos likely proved it does.
But, HTC says it doesn't.
Some users had scratched screen so it probably doesn't
Well, I don't know who to believe, anyone has real info on this? Or know of any drop test videos of DHD? I can't find any on tube.

I don't think so I got some light scratches on it, but it has a god damn good screen. I dropped it a few times and it hasn't broken once, sometimes it even hitted directly the ground with the screen.
I only got 1 small very small scratch in the corner but that one isn't deep or something...

Yes, Gorilla Glass
Kellicros said:
I have had DHD for a while now and I cant stop wondering about this. Now that my cheap screen protector is getting messed up and I know it is a pain in the ass for me to replace it properly on my own. So I thought if it had Gorrila Glass then I would just take the film off and be done with it.
After some googling, GSMarena says it does.
Corning says it does.
Some youtube videos likely proved it does.
But, HTC says it doesn't.
Some users had scratched screen so it probably doesn't
Well, I don't know who to believe, anyone has real info on this? Or know of any drop test videos of DHD? I can't find any on tube.
Click to expand...
Click to collapse
http://www.corninggorillaglass.com/products-with-gorilla/htc

Gorilla glass does not mean the screen will not get scratched. Gorilla glass is a material which is hard to break and when it gets broken it does not split into pieces. So it does not harm your phone's board. Btw I believe in Corning cuz the answers from HTC mail service is funny all the time (they dont have information about everything but they should reply all the Qs
Sent from my Desire HD using xda premium

I had a Otterbox commuter case for xmas which comes with a little tool (small bit of plastic) to aid installation of the screen cover/protector.
I took my old case of, took off the old screen cover/protector and the screen underneath of the actual phone screen was still in ABSOLUTELY PERFECT condition....not even a spec of dust on it.
Best investment ever is a screen protector....my old protector was in a hell of a state.....imagine if i didn't have it on.....phone screen would be scratched and marked to hell and back.
On went the new screen cover/protector then the awesome Otterbox case.
Get on Ebay and buy a screen protector...only £1-£2 each deslivered..maximum.
Pi$$ easy to fit...bubbles easy to get out with supplied tool or a credit card.
http://www.youtube.com/watch?v=-k6d9CAacH8&feature=player_embedded
Matt

Gorilla glass should protect the phone pretty well, but I would use a screen protector just in case.
Sent from my Desire HD using XDA App

I'm using screen protector too. I have a decade of habit of dropping phones from all kinda places. N95 was chewed by my dog.
Anyway, screen protector is pain in the *## to install but worth it - but depends of a person.
Because they are so cheap I buy them in pairs usually and first try is almost every time a bust. I need them changing about every two months.

Gorilla Glass!!!!

I thought DEFY has a gorilla glass which is supposed to be scratch proof and unbreakable even after falling down. Why does it happened to my poor DEFY? Is it replaceable?
Regards,
Gyan Th.

gorilla glass is scratch proof... but not shock proof...
it can break and put spider web on the screen!
it is replaceable...
Sent from my MB525 using xda premium

Scratch proof my ass. One day in your pocket with some keys. I dare you.

It is scratch resistant, not scratch proof.
http://www.corninggorillaglass.com/sites/all/files/GG2 PI Sheet Rev A_ 2.pdf

gyan_th said:
I thought DEFY has a gorilla glass which is supposed to be scratch proof and unbreakable even after falling down. Why does it happened to my poor DEFY? Is it replaceable?
Regards,
Gyan Th.
Click to expand...
Click to collapse
Gorilla glas is scratch resistant. Mine has already got some scratches after about a month of use. Note that the gorilla glass can break too. Friends' samsung G S2. Defy/defy + are built much better but gorilla glass can break too.

No matter what kind of animal its made of it will always scratch n break.
Sent from my MB525 using XDA

I am using it in VERY difficult environment. Defy passed all tests except scratching screen with gloves on, and full of sand. I quess iron cannot scratch but sand can.

I guess the only way to replace it is via Motorola or vendor support?
how much do they charge? anyone has experience?
Or maybe some other way? 3rd Party? (guess not...)
Or maybe if someone is really skilled ;-)

Googling "Defy touchscreen replacement", should turn up both instructions on how to do it, and sources of parts. I'm sure there are threads about it on XDA as well, if you use the search facility.

scratch ressistant they said...
it wont scratch they said...
*sigh*
my screen got scratch when I accidentaly swipe a grain of sand on the screen..
it looks bad now..
Sent from Tapatalk v2.0 for Android

i scratched my defy's screen by a stone. lol
now i have "z" mark on my screen..dissapointed by doing this hardcore test

marhensa said:
scratch ressistant they said...
it wont scratch they said...
*sigh*
my screen got scratch when I accidentaly swipe a grain of sand on the screen..
it looks bad now..
Sent from Tapatalk v2.0 for Android
Click to expand...
Click to collapse
Scratch resistant doesn't mean scratch proof.

I put a screen protector on my Defy and it's scratched to hell so it goes to show how much scratching and marking goes on with phones, while the protector isn't very durable it does show just how much general wear and tear goes on with our phones.

Got no scratches and had it for over a year, I have only dropped it certainly <10 times, put it in pocket with no keys, don't get sand on it.

Watch this http://www.youtube.com/watch?v=-i_hL5ntT2E and tell me that it isn't scratch resistant
My Defy have almost a year and not a single scratch on glass. Keys and phones don't mix

My screen broke in January, but there are NO scratches in it.
Since a new one is too expensive, I'm still using it normally, broken as it is.

I mix keys and phone all the time and only one tiny scratch after 13 months of use. I practice swimming so my Defy is every day in the pool and glass released mouisture only once but I used a hair fan to heat it up.
Swyped off my Amazing Defy using ICS

Frunobulax said:
My screen broke in January, but there are NO scratches in it.
Since a new one is too expensive, I'm still using it normally, broken as it is.
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Click to collapse
If it were in my country Norway you would have got a new glass, 5 years rights to complain if it don't handle what it's supposed to. Like the iphone lovers here gets new glasses and apple are scratching their heads as here its the producer/retailers who must prove its a user fault. If they can't they have to fix it. BTW I don't like iphone but used as example as Apple has the worst customers service
Sent from latest Django Manouche with latest Spica Kernel

SuperSkill said:
If it were in my country Norway you would have got a new glass, 5 years rights to complain if it don't handle what it's supposed to. Like the iphone lovers here gets new glasses and apple are scratching their heads as here its the producer/retailers who must prove its a user fault. If they can't they have to fix it. BTW I don't like iphone but used as example as Apple has the worst customers service
Click to expand...
Click to collapse
If only Norway was a little bit warmer I would be emigrating immediately. Any suggestions for a county with similar consumer laws?
And scratch resistant doesn't mean scratch proof. Mine has a few small scratches from sharing a pocket with keys (doesn't any more) a big one form scratching against stone.

I have a scratch on it because of sand. Sometimes I mixed it in my pocket with keys but it did not caused scratch on it.

how tough HTC one x

look at this video
http://www.youtube.com/watch?v=aweXae_S3x8

OUCH that hurt my head! What a tool (excuse the pun)
Good to know I can use it to hammer a nail in, though I'll still use a hammer at the end of the day.

Wow.......just wow
Sent from my PG86100 using XDA

dont try this at you HOX

rubber nails being hammered into foam XD
even after this i still wouldn't use my hox without a screen protector :/

Considering I scratched my first one within a few days when it was in my pocket I very much doubt this video

http://www.youtube.com/watch?v=v98m74Cqq4E
this is not a bad test too i don't use any cases, no screen protector, been using a phone for more than a month at it still looks like brand new. although haven't dropped it yet. knock knock knock.
i think its a pretty tough phone

that was cruel

What the...

kept mine in a leather case with my driving liscence scratched the **** out of the screen with a plastic card rubbing on it wouldnt advise this lol

Definitly not the right way to use the HOX
Sent from my iPad 2 using Tapatalk

People who are saying they have scratch/cracked their HOX, don't you take any care if your phones. It's a new phone and your already dropping it. To be honest I kinda think some peoples glass strength is different for some reason.
Sent from my HTC One X using XDA

This kind of demage are not included in the warranty condition.
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Click to collapse
Wonder how long before they get their first return from someone trying this!
Given how exposed the screen is (which is a plus design wise) it needs to be tough to last most people's contract terms.

Think this is a response to someone doing the same think to a nokia lumia 900 to show how strong the screen on that was.

He's obviously ordered himself an S3 and taken One X bashing to another level!!!

Haha great video, I taught only the corners of the screen were Gorilla glass.

Laurentius26 said:
Haha great video, I taught only the corners of the screen were Gorilla glass.
Click to expand...
Click to collapse
I think you'll find it's Corning gorilla glass not corners gorilla glass.

The video is removed from Youtube if you click the link on first post.
HERE's the new location.

One X screen very prone to scratches

Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?

Dude there something with the screen.Its sh1t. i dropped the phone yesterday from my bed and on the right top of the screen there is a brake on the screen and some scratches too.I had Galaxy S and i dropped it several times and from higher position than bed and non a single scratch i dont mention the ****ing brake.i am already thinking replacing the digitizer .its a fuking new phone its not that i have problem with the broke as long my lcd is working but u know what i mean

was the swearing necessary?
replacing the glass is hard- the screen and lcd are apparently attached and spare parts are expensive, let alone the effort required to disassemble the phone (as the m/board etc are attached directly to the screen)
the screen is also laminated - maybe this coating is getting scratched? i don't know exactly what laminated glass is, just what it achieves.

Its necessary when they say Gorilla Glass should be Gorilla Glass.Its the same screen as galaxy s.Anyway i am afraid removing the digitizer would damage the LCD too by accident and the problem will be larger. so i am not quite ready to do that.i can live with a scratch

Sorry to hear your dramas with the phone.
I have mine now over a month.
I use a flip leather case now, but had none for the first two weeks and I use my phone a lot but with no screen protector and I don't have any scratches on it.
You must have hit something with sharp edges hard.
I had a SG2, never had a screen protector and was exposed as I didn't use a flip case. It never got any major scrathes, but hundreds of tiny ones that could be scene in the right light only.
This is a much better glass in my opinion.
Hope you are able to fix yours without too much trouble.
Cheers.

I too have many minor scratches, it does not hinder its use so I'm alright with it, I was but no longer using the HTC branded flip case that phones4u have me when I upgraded. Offers no protection and is clumsy to answer phone quickly lol.
Sent from my HTC One X using Tapatalk 2

phil112345 said:
was the swearing necessary?
Click to expand...
Click to collapse
Abso-f*cking-lutely ! I would be swearing too if that happened to me.

aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
I have noticed these micro-scratches too (funny I googled HTC One X micro scratches and this page came up). I haven't dropped my phone and I haven't put it in my pocket with anything else. At first I only noticed them in the sun, but now I can see them indoors as well. You have to turn the display off and hold it at an angle to see the scratches, but they are there.

Today i returned mine after 2 weeks it had a scratch in the midle on the screen and it was visible when the screen is off...
I hope they replace it i dont whant to have a scrached phone that costs 700 euro and is suposed to have gorila glass.
And i havent droped it or put it in my pocket with other items.

aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.

Think I have a few on mine now...not gonna get too beet up about it, it's only a phone and will probably be swapping it for something else in six months..... Which will probably get scratched too, lol.
Sent from my HTC One X using Tapatalk 2

Wow I'm really surprised when I read these posts
My story I had my one x in my pocket no case or screen protector and was in a rush for the bus and just chucked my coins in my pocket not realising it was the same pocket my one x was in and ran for the bus only when I went to get my coins that I realised my phone had been bouncing around with the coins in my pocket like a washing machine while I was running
Subsequently I almost scrapped myself thinking I've commited the ultimate sin I expected to see a crapload of scratches
To my disbelief besides a couple of light scratches on the polycarbonate back that just rubbed off the screen was fine I remember think what?! That can't be right and for the whole bus ride I was furiously examining the screen, holding it on an angle in the light to try and detect even the most minor of scratches and still found nothing ever since then I couldn't stop praising the screen on the one x
The camera lens was also scratch free but I'm thinking that was just sheer luck
Sent from my HTC One X using Tapatalk 2

look this http://www.youtube.com/watch?feature=player_embedded&v=e3ri6vrmPbc

Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..

I have two minor (about 5mm in length) hairline scratches on mine. Inspected my screen at an angle with powerful flashlight just to barely notice them after having read this thread.
I'm not going to be bothered by those, but I am going to do an occasional inspection and if I notice a trend I'll put a screen protector on.
I have some screen protectors for the phone and even applied one, but tore it off immediately because the bare screen is much better to the touch and does not have that stupid rainbow effect the protector had.

mobilitytoday said:
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
Click to expand...
Click to collapse
I had the thailand version too.
maybe some problem from there not using gorila glass.

Get a screen-protector ! I did as soon as I got my phone, why risk it

berek9999 said:
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Click to expand...
Click to collapse
Yeah, these are definitively legitimate scrathes, very irregular, there is no pattern.
They seem to get worse and worse every day...

A $2 dollar screen protector would have prevented this. Just saying.
Sent from my HTC One X using Tapatalk 2

I am tired of reading about problems in HOX. I start to think I have another phone no one x. I have it 1.5 month. I have no problem at all.
I am not using screen protector and case. Just a poutch.
Twice I had drop it from the base of the car and hit the screen in different places. No problem.
Usually I put in my pocket without the poutch. There is no scratch on the screen and polycarbonate.
See this video. http://www.youtube.com/watch?v=e3ri6vrmPbc&feature=player_embedded