I just got a casemate tough for my Sensation I always use
http://www.mobilefun.co.uk/?referer=G-B-BrandCampaign-MobileFun&gclid=CJKl8fbJ1qkCFcEd4QodZhveMw
to order my stuff as there are very good.
After my order I was asked to give them a review good or bad which I did.
I received an email from them, thanking me for the review and to show their gratitude they were going to send me a thank you gift.
I was expecting a 'phone charm or a screen protector or some thing like that.
Got my parcel from them today, they sent me a desk genie
Would just like to recommend these guys, nice prices, excellent service brilliant com's.
Good Call
Tried this too, waiting to see if I get my gift. Seemingly, you are right though. Thanks for the heads up!
What did you get from them?
Related
I had bought a Case Mate Tough skin case for my phone, and it's had a lot of issues with the power button fit, it would turn off and on by touching the area anywhere near it. I looked around case-mate.com and noticed this case is not on their website, so I contacted Case Mate and they say it's a known issue, and are going to ship me a new one when they come in sometime during in the next 2-4 weeks.. Good customer relations.
gribbler said:
I had bought a Case Mate Tough skin case for my phone, and it's had a lot of issues with the power button fit, it would turn off and on by touching the area anywhere near it. I looked around case-mate.com and noticed this case is not on their website, so I contacted Case Mate and they say it's a known issue, and are going to ship me a new one when they come in sometime during in the next 2-4 weeks.. Good customer relations.
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That's fantastic news! Where did you say you got it from? Or did they not ask?
Sent from my Galaxy Nexus using XDA App
They asked for my order number, I told them I didn't buy it online, that I bought it from a retailer.
Bummer. I disliked mine so much i tossed it in the trash LOL.
yeah I was pissed.. I had one on my last phone, (Nexus 1) and it was amazing. I dropped my phone several times and it never had a scratch. Sabooher - contact them, they didn't ask for me to send mine back, or see a receipt..
Not even sure i would want a replacement. LOL The plastic part of the case is great. Its the silicone part that sucks. I learned my lesson this time.
sabooher said:
Not even sure i would want a replacement. LOL The plastic part of the case is great. Its the silicone part that sucks. I learned my lesson this time.
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I definitely want one I'll try to email them and see what they say
Sent from my Galaxy Nexus using XDA App
Did you send a email or send in a support ticket? I sent a support ticket and haven't received a reply in over 3 days.
zephiK said:
Did you send a email or send in a support ticket? I sent a support ticket and haven't received a reply in over 3 days.
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I just sent in a support ticket today
Hi,
Same issue with the power buttom !
I bought mine to a german seller in ebay...
According to you , the case is good but the silicon party suck and the shape beetween the two parties is not good...
hiohokaybye said:
I just sent in a support ticket today
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Ah ok. Well hopefully they respond to me by next week.
zephiK said:
Ah ok. Well hopefully they respond to me by next week.
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It is kinda the holiday weekend. Give it time
Sent from my Galaxy Nexus using XDA App
Did they ask you to send it back? I am also having this problem but I hate paying shipping fees
hitmanre said:
Did they ask you to send it back? I am also having this problem but I hate paying shipping fees
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I think someone from the previous page said no so I'm hoping not. And the shipping fees not an issue, waiting for it just sucks lol
Sent from my Galaxy Nexus using XDA App
hiohokaybye said:
It is kinda the holiday weekend. Give it time
Sent from my Galaxy Nexus using XDA App
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I submitted it on the 28th but yeah.. will definitely have to give it time, not in a rush.
zephiK said:
I submitted it on the 28th but yeah.. will definitely have to give it time, not in a rush.
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Got this email today from them:
Hello,
Thank you for contacting case-mate. I apologize that you are not completely satisfied with your case-mate purchase. Unfortunately, we were given a prototype Nexus phone device from Samsung that we modeled our cases from. When Samsung released the Nexus phone device to the public, they made minor changes that we were not aware of. These changes, affected the fit and function of the case. We have redesigned the case and the new cases will be available on our website in approximately one month. If you send me your shipping address, I will be more than happy to send you a replacement case at no charge. I apologize for any inconvenience that this may have caused you. Please provide your shipping address below and a photo of the defective case.
Shipping address :
Please let us know if we can be of any additional assistance.
Regards,
Sent from my Galaxy Nexus using XDA App
I wish I would have found this thread before I bought this case. I am really disappointed with this case for the GN. I have had tough cases on several phones and they sure messed this one up. I have sent customer service an email so hopefully they will replace mine as well.
hiohokaybye said:
Got this email today from them:
Hello,
Thank you for contacting case-mate. I apologize that you are not completely satisfied with your case-mate purchase. Unfortunately, we were given a prototype Nexus phone device from Samsung that we modeled our cases from. When Samsung released the Nexus phone device to the public, they made minor changes that we were not aware of. These changes, affected the fit and function of the case. We have redesigned the case and the new cases will be available on our website in approximately one month. If you send me your shipping address, I will be more than happy to send you a replacement case at no charge. I apologize for any inconvenience that this may have caused you. Please provide your shipping address below and a photo of the defective case.
Shipping address :
Please let us know if we can be of any additional assistance.
Regards,
Sent from my Galaxy Nexus using XDA App
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Sadly for me because I ordered mines directly from Case-Mate.com rather than a reseller. They provided me with a coupon that gives me 20% off but wouldn't give me a free replacement and said that the free replacement is only for people who bought the case from a reseller. HOWEVER, they did refund me for the purchase I made on the Tough Case. So pretty much, I got the case for free if I want to continue using it with the current flaws of it.
So pretty much:
buy case from reseller -> free replacement
buy case from case-mate.com -> coupon code off
They also said the revised case for the Tough Case & Pop coming out later this month will fit both GSM & CDMA models.
i sent a mail to case-mate .
The case-mate Tough for the galaxy nexus is now not available in their website :
http://www.case-mate.com/Samsung-Galaxy-Nexus-Cases/Samsung-Galaxy-Nexus-Cases.asp
Just the barely case-mate is available !!
I hope a sending of revision of this case, i bought mine from a reseller.
I don't know if they exchange it for internationnal customer?
I hope so, because it's a bad advertising for their brand...
Wait and see !!
This is the email I got from Case-Mate just now.
Hello,
We are reaching out to you today regarding your recent Case-Mate order of the Samsung Galaxy S II X Barely There case for T-Mobile. Unfortunately, the incorrect product was shipped, and as you may be aware, the case does not fit correctly. We regret any inconvenience the error has caused – your order is very important to us and we don't like letting you down.
Here's what we are doing to remedy the situation. We expect to have the correct cases within 2 weeks. We will automatically ship a new case to you – you do not have to take any action for this to occur, we will send them out as soon as we receive them. You do not need to return the incorrect case that you received.
We understand that you may not want to wait for the new case and you may have already contacted us for a resolution. If you prefer to receive a refund or if you have additional questions regarding your order, please do not hesitate to contact us. We can be reached by email at [email protected], or by phone M-F 9AM to 7PM EST at 866-689-3432.
Kind regards,
Case-Mate Customer Service
a4 moda said:
This is the email I got from Case-Mate just now.
Hello,
We are reaching out to you today regarding your recent Case-Mate order of the Samsung Galaxy S II X Barely There case for T-Mobile. Unfortunately, the incorrect product was shipped, and as you may be aware, the case does not fit correctly. We regret any inconvenience the error has caused – your order is very important to us and we don't like letting you down.
Here's what we are doing to remedy the situation. We expect to have the correct cases within 2 weeks. We will automatically ship a new case to you – you do not have to take any action for this to occur, we will send them out as soon as we receive them. You do not need to return the incorrect case that you received.
We understand that you may not want to wait for the new case and you may have already contacted us for a resolution. If you prefer to receive a refund or if you have additional questions regarding your order, please do not hesitate to contact us. We can be reached by email at [email protected], or by phone M-F 9AM to 7PM EST at 866-689-3432.
Kind regards,
Case-Mate Customer Service
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That sucks. Just go spend the money on the D30. You can also buy the diamond edition bodyglove for it too. ITs a pretty sleek grey and white case.
I got the same email. Pretty nice of them really!!
Sent from my SGH-T989 using xda premium
GreggoryD502 said:
I got the same email. Pretty nice of them really!!
Sent from my SGH-T989 using xda premium
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Agreed, alot of companys would try to let that go unnoticed
pregistry said:
That sucks. Just go spend the money on the D30. You can also buy the diamond edition bodyglove for it too. ITs a pretty sleek grey and white case.
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Ummm no. The D30 has been the cause of many bezel issues including cracking. The ones you named are horrible quality at an atrocious price. Try ebay man just search t989 case, there is literally hundreds of better quality and styled products for a fraction of the cost.
Hopefully it is ok to put this here since I'm not trying to sell them for profit or anything.
I bought a GNex back in Feb and have a bunch (8) of Epic 4G Touch cases left over after handing some out to family and friends.
If you're local to the Fort Washington/Ambler/Philadelphia area and you'd like to pick them up... PM me. No charge.
If you're not local and you still want them, I'm happy to ship them but you'll have to pay the shipping charge in advance (or arrange the shipping yourself).
7 unique cases, you'll see in the picture I have two of those S-Line cases.
Edit: For clarification... I'm sending all cases to one person. Not really interested in packaging up 8 separate shipments, haha.
Casemate
I really like the white casemate with the black grip edges. I am in San Antonio TX..I'm sure we can make some kind of mailing arrangement
I left to go hop on a conference call and came back 30 minutes later to a handful of PMs.
I've responded back to the first person for clarification on pickup vs shipping. Presuming they don't change their mind, I assume they'll get the cases.
That said, whether interest came via PM or post, I'll respond back to people.
I have that carbon fiber looking case. Really neat texture and has a kickstand
Will take them
I will take them, just sent you a PM,
In the interest of getting this wrapped up today, I'm going to give the first responder another 30 minutes to get back to me. After that, I will move on to the next person and they will have 30 minutes, so on and so forth until someone wraps this up with me and I don't have to look at these cases any longer... lol.
Ok, I've moved on and PM'd the second responder... we'll see what happens.
Moving on to #3, lol... fun!
dmarden said:
Moving on to #3, lol... fun!
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01-Jun-2012 Payment To Dave Marden Completed ... -$17.00 USD
There!
It's done! Cheers
ankurisbak said:
01-Jun-2012 Payment To Dave Marden Completed ... -$17.00 USD
There!
It's done! Cheers
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Yup... all boxed and ready for the UPS pickup. I PM'd you the tracking number.
The first responder just PM'd me back to... sorry to that person.
Thanx a lot! Will let you know once i get them.
Really generous of you too give this cases. Kudos
Sent from my Galaxy S2 Epic Touch
Damn was that a case mate brushed aluminum?! Very kind of you to send give those away, just wish I could've caught that one!
Are all of these gone ? I would take that white pop case by case mate.
Never mind didn't read all the posts lol
Received the cases ! Thanx a lot!
ankurisbak said:
Received the cases ! Thanx a lot!
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Glad to hear it, you're welcome.
Hi All,
Basically I've been looking for a decent wallet type case for the Nexus 5, but seeing as the quick cover is taking forever to come into stock, I've attached a picture of the case as I'm a newbie to this forum so I can't actually post any links just yet.
Anyone know when or where it will be sold?
Looks like a decent case and it has a sleep sensor which is really good, not many cases out there that do that, I've seen some of the other stuff this company has done for the Nexus 5 which is all in stock and the price is pretty good too compared to the official LG cases.
If anyone does find a link to it it would be much appreciated.
Thanks
How in the world would anyone know that? Seriously.. Why won't you call or email the company?
I actually saw this case a few days ago on their website, they say it will be available in the next few days and will be available on the usual online market places.
Hope that helps Jason
jason-tech-uk said:
Anyone know when or where it will be sold?
/QUOTE]
It's out on amazon.co.uk. Hope this is what you were looking for
http://www.amazon.co.uk/Premium-Lea...AGJA/ref=aag_m_pw_dp?ie=UTF8&m=A2PA6SVKIURG13
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Grizzly3124 said:
jason-tech-uk said:
Anyone know when or where it will be sold?
/QUOTE]
It's out on amazon.co.uk. Hope this is what you were looking for
http://www.amazon.co.uk/Premium-Lea...AGJA/ref=aag_m_pw_dp?ie=UTF8&m=A2PA6SVKIURG13
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Wow, just ordered one of these for 99p plus £2.99 delivery. Crazy price, not worth missing.
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mayzei said:
Grizzly3124 said:
Wow, just ordered one of these for 99p plus £2.99 delivery. Crazy price, not worth missing.
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I ordered mine too! They've sold out now so I'm glad I've got mine on order. Hopefully it comes through the post pretty soon. I'll post a review and pictures once I get my hands on the case. I look forward to receiving this case.
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It arrived!!! I only ordered the case late afternoon yesterday and it came in the post this morning! I am absolutely in love with the case already! It fits like a glove, the sleep sensor works, feels great in the hand. And it was a bargain from Amazon, I think the seller has some more in stock but I honestly cannot see it lasting too long.
To think I was about to spend £35-40 pounds on the official LG case, phew saved quite a bit of money there
I think you all need to see how good this case is to believe it, I'll do my best to post up a YouTube video and pictures tomorrow!
jason-tech-uk said:
It arrived!!! I only ordered the case late afternoon yesterday and it came in the post this morning! I am absolutely in love with the case already! It fits like a glove, the sleep sensor works, feels great in the hand. And it was a bargain from Amazon, I think the seller has some more in stock but I honestly cannot see it lasting too long.
To think I was about to spend £35-40 pounds on the official LG case, phew saved quite a bit of money there
I think you all need to see how good this case is to believe it, I'll do my best to post up a YouTube video and pictures tomorrow!
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That's awesome news, I also ordered mine fairly late in the afternoon but I can't see them delivering it today, considering it said 3-5 days. It seems that the price has now gone up to £9.99 on Amazon so we sure were lucky. I'll feel much better once I've got this device protected! P.s where abouts are you located? I'm South East.
mayzei said:
That's awesome news, I also ordered mine fairly late in the afternoon but I can't see them delivering it today, considering it said 3-5 days. It seems that the price has now gone up to £9.99 on Amazon so we sure were lucky. I'll feel much better once I've got this device protected! P.s where abouts are you located? I'm South East.
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Have you got yours yet? Sorry for the belated reply, I'm based in london. Probably got lucky with the time that I ordered it. It's a really good case, I took a punt with it and thought if it isn't that good I'll just wait for the quick cover. Doubt I will now and save myself £35! This case does everything I need.
Also wondering when this case will be released in the US...
First of all happy christmas to the XDA community. Iv picked up a lot of tips from this site
Thought id post the following link where you can claim a free orzly case
https://www.facebook.com/pages/Orzly-Accessories/1374225026159264
I ordered mine 2 weeks ago and love it. They have it in 4 colours so i did the below to claim my free red case yesterday
Anyway i believe its only got 2 days left so good luck everyone.
thanks
Thank you for sharing. Got a one plus one for xmas today and i need a case asap. Seems a bit to easy to get a free case. I have submitted 20 facebook likes which was very easy to get as im surronded by over 20 facebook users on xmas day
I have also ordered a green one whilst requesting a black one for my free gift
Nice one