[Q] Whatsapp & htcsense.com won't push! - Desire HD Q&A, Help & Troubleshooting

Hey you guys!
Ik hope this is the right topic to post in, since it's about an app, but about the DHD as well.
For about a week now whatsapp wont push my messages forward to a notification.
When i recieve a message i will only get notified when i open up the whatsapp main screen (like it has to load the new messages instead of pushing it right away). This ofcourse takes all the functionality out of the app!
Anyone here got the same problem? my buddies (none of them on DHD) have no problems what so ever, except when they try to reach me. Altough, 1 friend of mine has the exact same problem (running DHD ROM on HD2) another friend of mine (with the exact same software setup on HD2 as well) has no problems.
Also, htcsense.com can no longer reach my phone to ring or block the device.
-stock DHD on 2.3
-most recent version of whatsapp
-doesnt matter if 3g or Wifi
-tried reinstalling the program
-htcsense.com apparantly "Can't connect to phone"
any you guys have suggestions?

You aren't running a task manager app are you?, in my experience HTCsense.com would work intermittently at best anyway, but no problems with Whattsapp notifications here but I am running CM7

yes im running SystemPanel 1.0.9.
But im using this task manager for months now and until now there were no problems at all, the task assigned to whatsapp is excluded from the kill list

Panatella said:
yes im running SystemPanel 1.0.9.
But im using this task manager for months now and until now there were no problems at all, the task assigned to whatsapp is excluded from the kill list
Click to expand...
Click to collapse
TASK MANAGERS ARE EVIL REMOVE IT NOW AND YOUR LIFE WILL BE BETTER, don't just take my word for it try some of these sources for size Phandroid, Androidspin, Infoworld, Lifehacker and Androinica. As Cyanogen himself says remove your task manager and reproduce the bug and we'll see what we can do.

Got the same problem with htcsense. Can't lock or locate my phone or let it ring. No problems with whatsapp, thats working fine. Also on a stockrom 2.3.3 on a Desire HD
Erik

I don't use htcsense.com, but I use SystemPanel (with Whatsapp excluded), and whatsapp works perfectly without exception: I receive audio notification when the phone is inactive, and the messages pop up in front of the lockscreen.
(stock rooted Froyo, eng & S-off)
I have heard a lot about htcsense.com, hence I don't use it... but Whatsapp is very stable for me. Could be a combination of ROM/other apps, but in principle I'd look at htcsense.com

I had these problems when I got my DHD. For me everything went fine after I:
-Created a new Sense Account
-Settings --> Location --> Tick Phonefinder and turn gps on
-Settings-->Accounts &b Sync --> Click on "HTC Sense" and Set the update schedule on "As items change (push)"
-In case its not there just try to download an additional wallpaper and log on with your sense account.
After that you go again to htcsense.com
Log in and then locate your phone.
Now you should see the GPS icon in your phones statusbar...
Now go outside an make sure you find GPS signal.

many thanks for the responses! I have found a few more things that could maybe help us crack this case.
When im in the whatsapp client, it shows the status of recepient (online, typing etc.) as "online" or "last seen at xx:xxu" in wich xx:xx is often after i sent the message.
In short: there is traffic going on between me, the server and the recepient even though messages i sent won't pop on their screens, and theirs not on mine.
(classic case of not enough internetz?)
Also, removing the task manager had no result!

Related

Phone keeps hanging with 'Messaging' menu appearing

Hi All,
I'm a long time lurker and first poster - just want to say initially thanks for all the helpful hints, tips, software etc I've picked up from the forum.
However, I've recently got a problem that I can't seem to crack and wondered if anyone has any ideas. I've tried searching but to no avail.
Randomly (and often when browsing) 'Messaging' appears on the top bar (with 'Delete' and 'Menu' on the softkey bar (as if it had suddenly shifted to an email page) but the main portion of the screen remains frozen with whatever was going on before (i.e. the webpage, today screen or whatever). It'll happen a few times then Opera crashes, but it also happens with the phone on standby (not sure if Opera was still running).
If I hit 'Menu' then 'Reply' it comes up with the latest message from my Hotmail account. I'm running Windows Live as a push account I think it may be that triggering it when it starts to sync. Perhaps some sort of problem with Opera and Windows Live when they're both running?
I've not got any serious mods installed and didn't have this problem until recently. I've got the latest versions of Opera, Windows Live and have recently reflashed the ROM in case that was the problem but no such luck.
I'm going to disable the push email and see if it still happens then try uninstalling things to see if that stops it but any suggestions gratefully received if you've had a similar problem and have managed to solve it.
Brief spec:
WinMo 6.5 (latest official HTC ROM)
UK O2 network
Opera Mobile 10 Beta 2u (Ninja Duck enhanced, but it happened with the Opera official version too)
1% Battery mod
FInixNOverBatteryIconsOnly battery icon mod
sdkcerts for above
SmartPhone tracker (disabled - going to uninstall to check)
ive got the same issue with my stock att branded tilt2
hope someone knows whats causing this...
I'm now thinking it may be a memory shortage issue - last time it did it I checked on task manager and it said memory usage was 95%
It's only about 59% when I reboot so I can only assume that Opera or something is using an inordinate amount of system memory. No idea if that's it, though
HTC Imagio Too
Same problem with my HTC Imagio. Messaging just pops up randomly and for no reason. I believe, too, that it has something to do with the Hotmail push email, but it has not always done this, which is the real mystery.
I'm having the same thing happen. But when I hit the reply button, it just brings up a blank email with my address in the From line. I haven't noticed any increase in RAM though. To me, it's nothing more than a nuisance.
Same here, tmobile stock rom wm6.5.
But when I touch the center area the message tool bar goes away and I resumewhatever I was doing just fine, so I normally ignore this.
May have something to do with checking email. I don't have push (push for gmail still not good IMHO), but the phone is checking my two gmail accounts every 15 minutes.
I have this problem too, and can't stand it. Have push Hotmail via Windows Live, Sync "as items arrive" from 7am to 11pm.
I've also downloaded the HTC hotfix for SMS freezing (in case this is related somehow).
I searched for it and can't believe this hasn't been solved yet.
Same here.
I have had this problem since day one, about 5 months ago on my Tilt2. Grrr.
Same issue here.
I also have this issue.
I have observed this occur with 65% memory usage.
I can also confirm this occurs with POP3 email. I have 2 POP3 accounts and no push accounts.
It does not seem connection related, happens when connected via EDGE, 3G, & Wifi.
I am running an NRG wm6.5 ROM.
same problem here. was hoping to find a fix on here.
Same here, Verizon TP2 when I hit the messaging image, it just goes away. Using stock WinMo 6.5 rom with about 8 apps from OpenMkt. Device is pretty stable and other than above and very slow opening mail sometimes.
everyone has thais problem and no replies :-( I also have this problem
my phone freezes a lot when opening a new txt. I downloaded the hotfix sms fix from htc and when i go to install it it just says the hotfix is not compatible
I have a problem with mine regarding opening TXT messages in windows messaging app, not in the HTC txt app. When I close it, it just freezes then I have to hit the side button to reset....Anyone have a fix for this? Im running TMOUS windows 6.5
Same problem here. Although mine happens on both emails (pop and windows live) and text. Whenever I close any of them the messaging will pop up 5-30 seconds later.
Hopefully if we get enough people with the same problem someone will eventually find a solution!
EDIT: I'm running stock Verizon ROM with a couple minor mods (nothing that screws with messaging, other than the disable SMS sent popup)
Me 2
I too have the same issue with stock tmo 6.5 rom. I never noticed it with energy roms. I wonder if maybe he knows what could be causing this issue? Just an idea.

Problems with Parrot CK3200 LS-COLOR and HTC Desire?

I was ready to bin it. Then I sussed this out. It took me about 2 hours to do, but it works like a charm now (on my HTC Desire), and syncs with the phone book perfectly every time I use it.
1. Phone settings --> Accounts & Sync --> disable the facebook sync (and I'm assuming the other social network stuff, but I don't use the others.I left twitter, weather etc... running.
2. Uninstall the facebook app (the android marketplace one, the HTC one stays, and works the same, see #6)
3. All programs --> SetUp --> next, next etc... until you get to the "set up social networks" bit and disable the settings for facebook. So you can't auto update
3. Go through every contact in your "people" list and break all the links and delete the photos assosiated with them. I took this as an opportunity to have a spring clean and brought everything together properly, so everyone's email, alternate numbers etc were on the same contact and got rid of all those duplicates. Thats why it took so long. 256 of them
4. You can then re-associate picures with contacts after you've done this, or as you're doing it. I then backed it all up to the SD card for good measure.
5. Once you're all done, try your paired parrot again and the phonebook works perfectly, as it should!
6. Log into the HTC facebook app again if you use it, and they now both work perfectly!
I can't tell the difference betwen the two (HTC and android facebook app) anyway?
So that's my experience, hope it helps all you out there with the same issue. I'm guessing it's a mix of the way android/HTC links all your social networking stuff and your contacts.
No need for new hands free now
I had the same problem, and after a hard reset, and setting up the phone with all social networks except the facebook account worked perfectly, well the phonebook synching that is...So far the same behaviour as described above.
I then enabled the facebook HTC Sense account and after that the Face application itself, and after that the problems occured again. Am I right that the Facebook application is causing the problem, or that the HTC Sense one is causing it, because in your manual above you write to uninstall the Facebook application AND break all the facebook links? Because all the facebook links are created by the HTC Sense thingie I think. So maybe only disabling the HTC Sense, and breaking all the links are enough?
Looking forward to hearing to thoughts about this...
I still use the facebook app thats there on the phone by default and haven't updated it to the newer one from the market, it seems to work exactly the same as before I took it off.
The only difference that I can see from what I did above was that the photos don't update with the facebook ones and when I get service messages from orange (or my car insurance firm the day before I did it) it doesn't just apply a random facebook contact to it.
And having put all those details back, and keeping it all seperate it's still working like a charm. So I think just breaking those links and sorting the phone book out might be enough. I just took the scenic route
Parrot's microphone muted, so nobody hears me. With Nokia E65 O.K. What ROM to use not to have such a problem?

About to send a list of problems to HTC support

These are the issues I am personally experiencing right now (included some links to threads to show I am not alone):
HTC Music widget + appl not showing artworks or showing different from those embedded directly in mp3 file:
http://forum.xda-developers.com/showthread.php?t=683008&highlight=music
http://forum.xda-developers.com/showthread.php?t=669057&highlight=music
http://forum.xda-developers.com/showthread.php?t=682437&highlight=art
Facebook pictures not updating in contatcs list:
http://forum.xda-developers.com/showthread.php?t=699177&highlight=facebook
http://forum.xda-developers.com/showthread.php?t=683918&highlight=facebook
http://forum.xda-developers.com/showthread.php?t=693794&highlight=facebook
LED Notification shutting down after 5 mins:
http://forum.xda-developers.com/showthread.php?t=678971&highlight=LED
http://forum.xda-developers.com/showthread.php?t=675220&highlight=notification
http://forum.xda-developers.com/showthread.php?t=662837&highlight=notification
HTC Sync not working:
http://forum.xda-developers.com/showthread.php?t=689996&highlight=HTC+Sync
http://forum.xda-developers.com/showthread.php?t=675613&highlight=HTC+Sync
Partial wake lock, unable to sleep:
http://forum.xda-developers.com/showthread.php?p=6758959#post6758959
http://forum.xda-developers.com/showthread.php?t=666404
EDIT:
HTC mail widget does not refresh the email list when a new email is received. The email application itself needs to be opened in order to refresh the email list.
I know some of them are either well known or maybe not 100% HTC's fault but I just want to let them know (or remind them) that these problems still exist.
Otherwise they won't fix anything without proper feedback.
I might have forgotten some of the issues so if someone has a problem and my Desire does suffer from it I can add it to my list.
When listening to the FM radio and a text message comes in, the radio is muted to allow the alert sound to play but the radio then remains muted (even if closed down and restarted). Only a soft reset fixes problem.
News widget not updating automatically.
I will try to reproduce the FM radio problem. If it really behaves this way I will add it to the list.
The HTC News widget will be added as well - I can confirm this already.
Thanks for the input so far. I am still compiling the list so feel free to add some more issues.
Is there much point considering we will be getting FroYo in 13 days?
cardiak said:
Is there much point considering we will be getting FroYo in 13 days?
Click to expand...
Click to collapse
Will we? So far I haven't heard anything official about Froyo on Desire. It can take several months until HTC decides to release it.
Until then I would like to have these issues resolved as they are quite annoying and in some cases just plain stupid.
I know some of them may be irrelevant or not so important for others but for a device of such caliber I expected better and more reliable functionality.
And I would like to let HTC know about it...
Have you read this:
http://forum.xda-developers.com/showthread.php?t=666332
You are posting a duplicated post, and the best you can do is add your problems to the other post since is sticky and have been here for a very long time now!
But if you want to send these "bugs" to HTC i'm with you - be sure to also add the ones that are on the post i referred since there are many more...
What about the pink screen ?:
http://forum.xda-developers.com/showthread.php?t=656128
I would like to know why HTC made so phones with sense can't connect to some bluetooth-devices f.ex. wii motes.
Whay don't HTC Come take a look at the XDA Forums thread.... If they took a look at all the problems that people are posting here, then there would be plenty of updates to come
My left nut says no Froyo on the 23rd
My left nut says no Froyo on the 23rd
Click to expand...
Click to collapse
My right nut says your left nut is sadly probably right...
-------------------------------------
Sent from my HTC Desire
My Desire doesn't vibrate when receiving a text but vibrates for everything else.
Hi, there is/are xda threads about that already, which personally I am experiencing too; shut down takes 10-15 mins or even longer. Don't know if any app/s cause this matter or a bug in Desire, but as said this is a common concern.
-------------------------------------
Sent via the XDA Tapatalk App
* some contacts which are connected with one or more facebook accounts and/or gmail contacts change their names randomly (e.g. i set a contact to use FB name and next time i get there it's using email address)
* when I receive an sms from a web gateway, e.g. from vodafone, in the messaging app the phone puts in a thread with a facebook account which has no phone number (a blank one, created by the phone itself and that I can't seem to be able to delete)
* alarm doesn't ring if phone is off
hey man why don't you tell them to make an option to save the images taken by camera as dates instead of image# (number)
i copy my images into folders and everytime i take new images i need to rename them before moving them along or i will have filename conflict because my camera everytime starts from the same numbers...if the name was according to date they would be sorted as i want them and no problem moving them around too.
low res contact pics... a fix would be great

[Q] Facebook push notification

Hi,
I used to have facebook push notification on my Galaxy S.
However, since around 1.5 weeks back - I rarely get this notification.
Facebook notification refresh setting is already set to every 30 minutes (but why is this necessary? Since it should be a "pushed" notification, isn't it?)
I've done plenty of things on the phone in the past 2 weeks (one of them is factory wipe); so I can't put my finger on when is the last time the push notification work.
Anyone got any clue?
Actually i noticed i havent been getting notifications either.
On 2.2.1 JPY.
same for me!! weird!!
poundesville said:
Hi,
I used to have facebook push notification on my Galaxy S.
However, since around 1.5 weeks back - I rarely get this notification.
Facebook notification refresh setting is already set to every 30 minutes (but why is this necessary? Since it should be a "pushed" notification, isn't it?)
I've done plenty of things on the phone in the past 2 weeks (one of them is factory wipe); so I can't put my finger on when is the last time the push notification work.
Anyone got any clue?
Click to expand...
Click to collapse
I don't think I've ever had the facility to have the notifcations pushed. It probably works out in your best interests as it will probably save you more battery life and data in the long run
splish2010 said:
I don't think I've ever had the facility to have the notifcations pushed. It probably works out in your best interests as it will probably save you more battery life and data in the long run
Click to expand...
Click to collapse
I think the opposite actually.
If it's not "pushed", then the apps in your phone will try to connect at certain interval to check if there's latest records.
If my understand is correct, in the past, facebook application for android, works by using the 'refresh interval'. But in Dec, the "pushed notification" is added into this apps
resource: cnet.com/8301-19736_1-20025786-251.html
* sorry, I can't create a URL link in my post due to low post count
I used 2.2.1 and had pushed notification. My guess is that this happen only in Jan, and probably after I did the X'mas version Darky's ROM.
Do you guys think this pushed notification works based on your phone "product code" ? Flashing ROM is known to change your Product CODE.. (I think mine was changed to XOR, XEE, XSO before.. )
poundesville said:
I think the opposite actually.
If it's not "pushed", then the apps in your phone will try to connect at certain interval to check if there's latest records.
If my understand is correct, in the past, facebook application for android, works by using the 'refresh interval'. But in Dec, the "pushed notification" is added into this apps
resource: cnet.com/8301-19736_1-20025786-251.html
* sorry, I can't create a URL link in my post due to low post count
I used 2.2.1 and had pushed notification. My guess is that this happen only in Jan, and probably after I did the X'mas version Darky's ROM.
Do you guys think this pushed notification works based on your phone "product code" ? Flashing ROM is known to change your Product CODE.. (I think mine was changed to XOR, XEE, XSO before.. )
Click to expand...
Click to collapse
Yeah the app itself has settings for regular updates but I hadn't noticed a push setting previously. Can only assume FB pulled it for some reason because the ROM's themselves don't really touch any third party .apks.
Guys..
I got "pushed' notification now; but only for messages so far.
This is what I did in facebook notification settings..
Untick all Notifications (e.g. messages, friend requests, event invites) and also untick the notifications. Also set the Refresh interval to - NEVER
get out from that notification setting page.
Get back in again and this time around, ticked all notifications back .. but keep the Refresh interval to NEVER.
Using push notificatiion, so don't need to ask the Facebook apps to "poll" the servers for latest data.
once again, i'm on 2.2.1 using Darky's ROM V8.0 with latest SpeedMod Kernel (dated 13th Jan 2011).
I wasn't getting any notifications pushed either and i read somewhere (can't remember where) that you can fix it by resetting the push notifications thing (i think its called c2dm).
One way of doing this is by going into Settings > Applications > Facebook > Clear Data
Then open up facebook, enter your details and it should work (it worked for me)
sounds like when I did change the notification setting, that have the some effect as clear the data and create a new one.
got the same prob also since last two weeks.. flash every rom from stock to custom.. from 2.1 to 2.2 based.. and finally on darky 8.1.. still push notification for facebook app not popping up anymore.. but it works fine before.. can someone identify what is the source of this problem?..
Same problem here. Any ideas?
I actually do not have this problem BUT.... I can´t hear any pop sound when someone sends me a message on FaceBook....
I have gone into settings and enabled sound and everything there but I never hear any sound when I get a message
Any way to fix that?... would be SUPER sweet
poundesville said:
Do you guys think this pushed notification works based on your phone "product code" ? Flashing ROM is known to change your Product CODE.. (I think mine was changed to XOR, XEE, XSO before.. )
Click to expand...
Click to collapse
Push notifications work via push service which is dependent upon "Android ID", not product code, I know that because I had problems with Kik Messenger which works with push notifications. People at Kik explained that push service is connected with unique Android ID of your device and if it changes, you will probably have problems with notifications. Android ID changes if you, for example, flash custom ROM. I was lucky enough to create complete nandroid backup when I first bought the phone. Kik didn't work properly on Darky's (or any other custom rom) so what I did was: restored my original ROM, installed Android ID changer from market, wrote down my ID, flashed Darky's again, installed Android ID changer again and restored my original ID.
Now push service works like a charm
Hope it helps...
I suggest facebook sms notifications. It's true push (And you don't need data enabled!)
oswade said:
I suggest facebook sms notifications. It's true push (And you don't need data enabled!)
Click to expand...
Click to collapse
is that a app or how is it enabled?
If it´s an App... please tell me the name
Delete Facebook from Advanced Task Killer App.
Sent from my GT-I9000T using XDA App
SAEVARM3 said:
is that a app or how is it enabled?
If it´s an App... please tell me the name
Click to expand...
Click to collapse
on facebook desktop website, in the top right corner click "account" > "Account settings" > "mobile" (a tab).
The sms contains the content of the notification (altho can be cut short if too long) and depending on the context, a url to the mobile website.
EDIT: oops, looks like iceland isn't on the dropdown list... (probably no carriers in your country support the function ) Many other countries do though :S
I use F plus (flow) now.
Might not be push, but at least I get them now, which is more than the facebook app did ever did.
Sent from my Captivate.
No matter what settings I use on facebook they always revert to default after not using the app for a while.
Any ideas?
anyone find a solution to this yet? sorry for bumping a old thread but it's driving me nuts not being able to check notifications on facebook!

[Q] Contacts not showing in phone LeeDroid HD V3.3.3 GB R5

Hi all.
Just installed LeeDroid HD v3.3.3 GB R5 PORT A2SD on my Desire A8181. Seems really nice but have noticed a few quirks that I haven't found any info on (apologies if I missed something, been searching for 20 mins).
If I open the Phone menu, my contact list is blank. Typing numbers does nothing (no contacts shown). Typing one number and deleting it brings up the contact list and then the Phone menu works normally (smart dial etc).
Pressing call still calls the top entry in the (invisible) contact list.
The All Messages pane shows the name of the message recipient, but when opening/ editing the message it only displays a number in the To: field.
That, and Sense 3 pack caused bootloops/ screen just showing wallpaper & notification bar, unresponsive => battery pull. But I think this has been dealt with elsewhere.
And the market is painfully slow, but I have a feeling that's down to the market app itself?
Cheers!
If you've just installed the ROM and are running it for the first time you will have to wait for a while whilst it syncs with your GMail account and pulls all the contacts over - perhaps you have connectivity issues or GMail is down?
Have you checked out the FAQ. You might get a better response if you post to the main thread.
I also think the Market app is slow, compared to the older version BTW.
Thanks for the response.
Contacts are fully syncd (google, facebook & skype). In the Contacts pane all is well. All contacts list & appear with Facebook images. Links all fine. It's just in the Phone pane that they don't immediately show.
Can't post in the main thread (new member )
I'm thinking about downgrading the market again. It seems OK over wifi, but deathly slow with 3G.

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