Microphone cutting out - Epic 4G Q&A, Help & Troubleshooting

Hey guys and gals I have been having an issue with my Epic lately where the microphone would cut out mid call and the person cant hear me and i have to hang up and call back. Well i went to the sprint store they cleaned my microphone updated my PRL and my profile and sent me along my way. The problem continued i went back and I got a replacement phone another Epic. Well today i was on the phone with my friend and the all of a sudden they couldn't hear me. This doest only happen to one person it happens to multiple people so i eliminated it isn't the person im on the phone with. Btw im on completely stock EC05 on the replacement and the old phone went through tons of roms with the same issue.
Thanks for any help and sorry about the lengthy post

Related

[Q] N00b question, Can't receive calls, texts flood my phone at same time.

Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
Posting & replying via the XDA Premium app
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Click to expand...
Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Click to expand...
Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403

Popping, clicking noise on phone calls

I was wondering if anyone else has this issue:
I notice that my phone sometimes makes loud pop noises when phone connects during phone calls.
It does not happen when dialing sprint voicemail , *2 or google voice mail .
It appears to happen when dialing certain landline numbers and certain verizon cell phone numbers.
I have read that some people who have the original epic 4g had experienced clicking and popping noises on phone calls.
However, I have not read anything of anyone who has the epic 4g touch having these issues.
Your input is Greatly Appreciated.
Sent from my SPH-D710 using XDA App
Fyi ...here is a link to this issue on the original epic 4g ..
http://forum.ppcgeeks.com/sprint-epic-4g/140584-epic-4g-weird-popping-noise.html
Sent from my SPH-D710 using XDA App
I have this problem too.
I mostly dial Verizon cellphones and I do believe that is when I have this problem most often.
I'll start to take more notice of the types of calls I am placing when this happens to me.
Not sure if its a phone problem, or a Sprint problem?
Could it be the default voice encoder? Default is EVRC. I just changed mine to 13K and I'll see if it makes a difference in the next few days. Then I'll try 4GV as well. (unless someone wants to let me know this is a waste of time testing?)
EDIT: the popping noise we had on the Epic 4G was the actual speaker. It physically made popping/clicking noises. I had that as well. But here, I am having popping/line cracking in the audio of the telephone while dialing/call connecting. Which problem are you having with Epic Touch?
Im hearing a popping , clicking noise coming from earpiece speaker upon connecting on some phone calls that I initiate . It doesn't happen on all phone calls though. It has happened when calling Verizon Wireless phones and some Landline phone numbers.
It has been happening in different locations ( about a 60 mile radius) throughout Chicago ,Illinois metropolitan area. I guess I can rule out a bad tower being the cause.
My phone is stock and not rooted.
Thank You very much for your input. I really appreciate it.
I am glad someone else has experienced this issue. I hope that the cause can be pinpointed and that a fix can be made for it.
Sent from my SPH-D710 using XDA App
Having this issue right now as I talk to my fiance on her VZN cell phone. Never really noticed it till this time.
Thank you very much for your input!
That now makes 3 of us having this issue. I wonder if it is only happening to a few of us or if it is more of a widespread issue.
I wish we could identify the cause of the popping noise. I never had a phone that did that. It is strange.
I would really like to fix this if at all possible.
Sent from my SPH-D710 using XDA App
Had the same exact issue with my Epic touch that i purchased on launch day, took it over to sprint and the representative also heard it. he did a reset apparently thinking it would fix it. the first couple of calls after the reset did make the popping noise go away so i left the store satisfied. getting into the car i made a call and the noise was back. went back in talk to the sales person again and he exchanged the phone for a new one (this is a week after having the phone). with the new one i havent ran into any noise what so ever so im guessing it was just a defect in that unit. just telling my experience.
Mu5ic92 said:
Had the same exact issue with my Epic touch that i purchased on launch day, took it over to sprint and the representative also heard it. he did a reset apparently thinking it would fix it. the first couple of calls after the reset did make the popping noise go away so i left the store satisfied. getting into the car i made a call and the noise was back. went back in talk to the sales person again and he exchanged the phone for a new one (this is a week after having the phone). with the new one i havent ran into any noise what so ever so im guessing it was just a defect in that unit. just telling my experience.
Click to expand...
Click to collapse
Thanks for sharing your experience. I too bought mine on launch day.
I hope mine isn't a defective unit.
I will have the phone checked out at Service Center to see if it is defective or not.
OK, I have not been having these problems for the past 2 days.
First, I did a "Data Reset": http://forum.xda-developers.com/showthread.php?t=1289475
Second: Changed my default Encoder to "13K" under the Advanced menu for "##3282#"
SO, my signal, data speeds, all seem better. I haven't noticed a difference in audio call quality, but I havent noticed any problems. Disclaimer: I do not know if it actually fixed anything. I will try going back to the system default of "EVRC" encoder to see if my problems reappear.
Does anyone know if "Data Reset" can actually fix these types of problems?
OK So I got a call from the finace today while I was at school. She was on her last break at work and I was just out of class for the day (and we just got off the phone she went out for dinner with family) and this problem did not come up on either of the 2 calls (there were more in between that also did not have them)
While she is on VZN I'm kinda wondering so far today not once have I heard the issue and it's loud enough and weird enough that I would notice it on any call but as I said not once today has it happened. BTW this is a none rooted device and I've done NO tweaks at all to it everything is flat out stock on this phone right now. so *shrug*
Thanks for all your help Chip! , Mu5ic92 and Cidica !! I Appreciate it!
I have noticed that the popping noise is intermittent. It has only happened 1 time out of 5 phone calls I made throughout the day.
I am going to try the data reset and also changing to the 13k voice to see if it helps.
Sent from my SPH-D710 using xda premium

Microphone cutting out mid call

Edit: please see this Google issue tracker post and star it to get Google's attention!
http://code.google.com/p/android/issues/detail?id=24019
I've had it happen 3 times now that I'll be on a call for a number of minutes and all of a sudden the person I'm talking to won't hear me any more. To be fair, I've been talking to the same person, and each time it's been an extended call (5+ minutes). It happened on Saturday, twice. Since then, I have wiped data/cache and flashed a custom rom. It happened again this evening, right around 10 minutes into the call.
The microphone doesn't come back. I tried turning on speaker phone and muting/unmuting my mic, but it won't bring the microphone back. Like I said, this is the same person I've spoken to each time, however, I've been speaking with them often (with their current phone) on my previous phone and never had this issue, so I'm not sure if it's their phone's problem. I spoke with someone else for 30+ minutes on Sunday and didn't have this happen.
To remedy the situation, I just hang up and call back and it works fine, until it happens again.
I'm confused. Is my phone problematic or is it a software bug or is it the other person's phone? Is anyone else experiencing this?
EDIT: Just thought I'd mention I'm on VZW LTE/CDMA.
Thought I was the only one with this problem. Had the exact same thing happen to me talking with my girlfriend the past two nights. Think I'm going to blow away everything and go back to stock 4.0.2. I think it's an app that's misbehaving.
Please report back with your findings.
I've had the same thing happen to me. It has happened the most often when talking to my gf who has an iphone 4 on ATT, but it also happened when I was trying to make dinner reservations at a restaurant that was using a landline.
I am running stock 4.0.2.
If anyone has any suggestions, I'm all ears.
This was a common problem on the Samsung Droid Charge, which uses the same questionable Via baseband modem for voice calls. The earlier Charge Froyo firmware had all kinds of voice issues: 1) outgoing voice drop. 2) systematic cut in/out. 3) garbled robot voice quality. 4) loud ear hurting static. Since the latest Charge firmware EP4 (gingerbread), all issues except occasional robot voice are fixed. The phone is now usable where it was laughable before. The loud static may have been linked to certain phones / hardware rather than firmware.
Hopefully Samsung can incorporate the Charge fixes into the Nexus.
Hopefully Samsung stops using 3rd rate Via chips.
Thanks for the input. Nice to have an idea of what's going on.
Sent from my Galaxy Nexus using Tapatalk
Hey I have this happen about once a day sometimes more and doesnt matter who im talking to it can happen to anyone at anytime. This is very annoying seems like the smarter and more advance these phones get the crappier the actual phone call part of it gets. I think they forget cell phones primarily are for phone calls
Ironically 2 of my calls today complained i was dropping out. But i had full signal. My phone is brand new so these are the only calls ive really made so far.
Reply I had the same thing happening to mine. I was actually on the phone with VZW Level 2 Tech support when the mic went dead. It happened twice while talking to the same agent. She said it sounded like a clicking noise on her end. She then told me to take the phone back to the store.
I went in and got it swapped for a new one and had to return that one the same day because the ear piece sounded blown. Now on my 3rd Galaxy Nexus. The mic issue hasn't happened yet but I just got this one yesterday.... I'll report back if it happens again.
Sent from my Galaxy Nexus using xda premium
I don't think this is a hardware problem. I've had this happen on all three GNs I've had. This last time I was talking on my jawbone headset. I tried switching to the phone mike and speaker phone it did not make a difference. I also tried muting and unmuting. How do we get Samsung to acknowledge this problem?
This happened to me a couple of times also, stock 4.0.2
I have the same problem on stock 4.0.2 and on RevolutionHD 2.1.2. I spent an hour or so with level 2 tech support. I was told that I was the only person to report this issue. They suggested that I change it out or switch to a different phone. My Son-in-Law has the Nexus as well and also has the same issue. I guess I have till 1/15/2012 to make up my mind.
I am having the exact same issues. I will say it lasts about 3-5mins in the call then no one can hear me, and I have to call the people back. I love my Nexus!! I am so glad that I am not the only one having this issue. Edit: I have gone on the VZW Tech Forums and informed them of my problem, and pointed to this thread. I am hoping I hear something from VZW. Maybe if we can get more people to post on the thread over there, VZW and Samsung will see there is a problem. Heres the link h t t p ://community.vzw.com/t5/4G-Discussion/No-One-Can-Hear-Me-After-3-5mins/td-p/762556 (sorry had to space the http part since I am new.
I've had this issue too. Sounds like a resonably easy thing to fix with software.
Sent from my Xoom using xda premium
Has anybody had this happen on 4.0.3? How about on the GSM GNex? Just trying to narrow it down.
Exact same problem here. I called Verizon and they sent out a new one. But after a few calls longer than 5 minutes the microphone went out and I had to call back. I reused the same SIM card. Could that be a potential solution?
Sent from my Galaxy Nexus using Tapatalk
I made tons of test calls today and not a single issue on my GSM version. I only experienced this cut out issue the first day so guess I'm good for now...
I've had this happen on me twice running a 4.03 Custom Rom. Happened about 15 minutes into each call
I believe it to be hardware.
Why do you think its hardware?
Sent from my Galaxy Nexus using Tapatalk

[Q] Can't Hear Sound from My Epic 4g's Earpiece only speaker

So my phones been rooted on Aokp for about a month now and its been working fine. However today I discovered that when making calls I cannot hear the other person unless I have headphones or speaker is on? I've already tried rebooting and odin to stock but its still not working? Any ideas or fix
Sounds like the hardware went.
Sent from my SPH-D700 CM9 ANDROID 4.0.4
Questions go in Q&A
Thread moved
FNM
Sent from my SPH-D700 using xda premium
ccarrillo08 said:
So my phones been rooted on Aokp for about a month now and its been working fine. However today I discovered that when making calls I cannot hear the other person unless I have headphones or speaker is on? I've already tried rebooting and odin to stock but its still not working? Any ideas or fix
Click to expand...
Click to collapse
It's the hardware. Unroot the phone if needed and take it to Sprint. They will "look" at it and order a new one if you have insurance. I'm currently waiting for my new one cause of the same issue plus half a dozen more. Tired of being the Tool on the bluetooth just to use my phone normally. I know it has nothing to do with the software because the repair tech tried to 'Odin' it and reinstall everything OTW. This seems to be a common accurance when rooting. I can't be sure in my case cause my phone fell out of my pocket bounced off the concrete and into a pool. I noticed all the problems after that happened. Good luck

G2 Microphone issue

hello world,
its been a while since i've been on xda for forgive my lack of knowledge and bare with me:fingers-crossed:.
i've had a G2 since its release, rooted it to the 2.6.35.10-virtuous [email protected] #15(adroid version 2.3.3) and never looked back. This thing has been running flawlessly despite numerous drops from my hands(they dont build 'em like this anymore).
Last month I updated my radio to 26.13.04.19_M build and have been enjoying the batterylife.
Alas, just yesterday i've noticed that no one can hear me on the other end of a call, although i can hear them just fine. After tinkering with it i realized it was indeed my microphone and my ribbon was indeed torn. i replaced it myself promptly and still didnt work, took it apart again, and put it back together incase i forgot something. Everything else works fine so u can imagine my dismay(i can do everything but make phone calls )
The microphone still has issues and can barely hear me when im screaming at it, but even then ppl on the other end hear a faint voice.
so i ask u fellow "Vision" owners, what can i do to fix this?
(im also aware that 3 other members have experienced a similar dilema, 2 of which are recent, but no remedy has been brought about)
http://forum.xda-developers.com/showthread.php?t=1763276
http://forum.xda-developers.com/showthread.php?t=1530502
http://forum.xda-developers.com/showthread.php?t=1190380
-for one who actually had the patience to read through the whole thing, i award u an invisible cookie
I got same issue ,too
Dose anybody know how to fix this issue
no one has any ideas?

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