Develop Bugs

Recent trouble turning power on...must soft reset to access device sometimes

I am using WM6 Black Edition 2.0 ROM and have been since the 12th of April. I don't know what the cause is since I have not changed any settings or added programs since the initial setup on the 12th.
Basically, sometimes when I hit the power button to turn the phone on, nothing happens. In fact, the phone doesn't even ring in this situation, thus I miss all calls and messages. The ONLY way I have found to fix this is to soft reset the device. It happens about one or two times per day now but did not happen at all for the first few weeks with this ROM.
I searched under "power on", "turn on", "power issue", and one or two other terms but didn't find much of anything related.

This has happened to me on occasion with various ROMs. I can only say that I have not experienced it with Dutty's v2, while running the same programs that I have always run. I install Egress, SBSH Pocket Weather, SBSH iLauncher, SBSH Pocket Breeze, MemMaid, AEButton Plus, numerous games, PIE Plus, and a few others that I can't remember off hand. The only fix is to find a ROM that allows you to run your platform without the need to soft reset. I searched for answers to this many times. It is often blamed on some application that I then removed only to suffer the same fate later in abscencia. Good luck with it but I think the fix will be hard to find.

@pinhead
aadadams is correct. Your screen is probably locking due to an APP running. I use to have this problem with select today plugins. Also some programs which where stored on the memory card. You should try to isolate all your software to check which one is causing the problems.

Do you have your email to automatically check? If so is the account IMAP?

Problem with TF3D

Hi all,
First I have to say that I'm over the moon with my new TP2!!
I absolutely love it
Today I started customizing it, and I've got one problem.
No matter what task bar I'm installing, after soft reset TF3D won't start.
It just shows HTC, and nothing happens.
At this moment I have the stock Dutch rom that ships with the TP2.
I installed sdkcerts.
Anyone experiencing the same thing??
H.

sorry wrong thread

TF3D
Hi there,
I've had the same issue with my UK spec, a reboot often cures it but it is a bit lame when the software wont even start up.
So far this has only happened to me about 3 times but I have been playing with it immensly and have rebooted it about 20 times already whilst cocking up some Shat Nav software.
Still loving it in general though ;-)

I'm having the same problem, rebooting doesn't solve anything.
A hard reset does, but than I have to reinstall everyting.
Manually starting manila.exe is an option, unfortunately than the time isn't updated.
Anybody has a sollution for this?

My solution was:
1. Go to: Start > Settings > first tab and click on Today > Go to Items Tab.
2. Uncheck TouchFLO 3d and click OK.
3. Do step 1 and 2 agian but then Check TouchFLO 3D.
4. Soft reset.
Done

tried that but it didn't work for me.
Just removed TomTom 7 & SPB Backup and now it seems to start up fine....
That's a bit of a shame, because TomTom and backup are very helpfull apps...

ive had similar issues but only when trying to customise manila theme. kept saying launching touchflo but nothing happens and then reverts to saying tap here to launch manila. if any of the programs you are adding or any of the customisations you are making involve messing with manila then you will have issues! once hard spl is out then all these things wont be an issue any more.

same problem here, don't try to change startmenu things (standaard startmenu/small startmenu, extra rows etc).
If I enable the extra program tab the buttons won't work most of the time.
The stability of the TP2 is not so good yet, hope that there will be a fix or update for it or a very good custom rom from a good chef.

me 2
I have experienced it twice. I got TF running again by unchecking TF3d in the items screen of the today settings, shutting the TP2 down by pressing the on/of switch some seconds, then restarting ,rechecking TF3D and shutting down once more. This has the same effect as a soft reset, only the system is disconnected longer. So perhaps taking the battery out works as well.

I think this problem is there because TF3D is so much integrated in WM 6.1. So the chance of apps interfering with it is pretty big. I hope with WM 6.5, they remove the big menus's (since they are there already in WM 6.5) and other stuff. Just to get more memmory back, and to make TF3D more compatible with other apps. (still waiting for my TP2)

Error no longer happens
Hi Guys,
I found out that mine was being affected by an old copy of IGO 8 that I was trying to install, since I've upgraded to the new version the TF3D issue has completely vanished.
I noticed that when the TF3D failed it was after a period of low memory or high CPU useage, perhaps using some software that isnt compatible with the TP2 is causing TF3D to screw up.
it's just a theory at the mo... can anyone else share their experiences?

Guys,
this is the third thread about this subject. I have the same problem. HTC is not aware about this problem and encourages those who HAVE these issues to call them. Calling is free...
please do so in order to get rid if this massive bug!

I have been doing some investigation of my own on this one.
I have SPB Backup installed which reboots my phone every night and found that TF3D would not start. Even after a few reboots it would not start. Removed it tried again still an issue.
Hard reset and still was getting some issues.
After alot of rebooting etc I found that if you have a pin enabled on your SIM card TF3D has issues on startup.
No PIN and all is fine.
With that in mind I have just left the phone lock on for now until a fix is found for the bug by HTC

hi, please contact HTC with your findings. if they dont know, they cant fix. calling is free.
thought i disabled my PIN and the problem still persists. although i had a "loading..." once. but it didnt load...

I have contacted HTC about this. I am awaiting a reply from them about the issue.

I had the same problem when installing the .cab to remove the bottom curtain. Soft resets, unchecking and checking TouchFlo3D didn't work. I then reinstalled the .cab and the TouchFlo3D also came back.
Perhaps that will work for you too? Try reinstalling the last program after the problems has occured?

I have the same problem, and i did notice that after uninstalling an application it usually works again. The strange this is that it looks like it is not a specific application that I need to uninstall. It could be a cab for a different clock or tab icons or an g-sensor app, or probably any other app.
Strange .....

Hmz, I soft resetted my TP2 and found out that the TF3D again didn't start. Had to re-install the "Bottom Curtain Remover.cab", soft reset and then it started again.
Looks like ahlung has a point in saying that it doesn't look like it's a specific application that needs to be uninstalled / reinstalled.

It can also be affected by file read errors, including files on the SD Card, if you have corrupt files on the SD Card, this can cause TF to not launch and even lock the device.
Cheers,
Beasty

Same problem here!
I also contacted HTC and told them the issue. They suggested me to do a hard reset! If I couldn't think to do it by myself!

Touch pro 2 screen not powering off

Hi folks, having a slight issue with my TP2. It is running the preinstalled vodafone rom for the UK. (version 1.14.161.6 (50207) WWE)
Over the last two days it has stopped automatically powering down the screen when not being used. The backlight switches off as normal, but the screen does not shut down until i press the power button. So if I forget, the screen can stay on all night, killing the battery.
Have been into the settings,on the power screen, and checked all 4 boxes are checked for the times to shut off the backlight and screen on both battery and mains power, and they are.
Any ideas? I have not installed any new software so am stumped. Any common causes of this behaviour?
Cheers
Jon

did you change it through the manila settings tab or start/settings/system/power/backlight ? the reason why i ask is because sometimes when you set settings through manila tab settings, the settings dont work. try deactivating manila, then start/settings/system/power/backlight , then reactivate manila. hope that helps. if not im stumped too.

Is manila part of touchflo? If so I don't have it enabled, I just use spb shell on top of winmo 6.1, so yes was using start/settings/power method.
However, not sure if I have hit upon the problem - I use a program called g-alarm (which is one of the best programs ever), and in it's settings there is a way to keep the screen on when the alarm is snoozed. I recently enabled this, and wonder if it might have messed up the os settings somehow.
I tried uninstalling g-alarm last night and it made no difference, but since restoring a backup, and changing the screen-on setting within g-alarm to off the phone is working normally.
I daren't re-enable the setting to test it, just in case the phone gets messed up again for good this time so this might be a total red herring, and perhaps it was just the restore that did the trick (although have restoring before at least 3 or 4 times with no joy). Will report back when I dare to mess again.

cool to here you are back to normal lol. it would have been a major hassle if you had alot of apps, accounts and whatnot to reinstall. i got really pissed at g-alarm one time when it wouldnt stop going off (phantom alarm) so i will never use it again. you might want to find the thread from where you got it and report the bug. maybe someone else has the same problem and the developer came out with a patch or upgrade for it.

Had same problem on 2 phones
I had same problem on 2 phones- Tilt2 and Kaiser (Tilt). Problem was.... Microsoft Live. When mail account set to ..As Arrived... phone doesn't go to sleep and keeps screen on permanently. Battery was empty in half of the day. After I switched to use POP or IMAP mail and stopped using Live, everything became normal and works excellent.

Here is the Answer
Maybe you have played some games and did not close it by the normal way..
Try to change the registry:
自动关屏时间
HKCU\ControlPanel\BackLight\
"BatteryTimeOut" = 10
Then
另一种方法是在HKCU\ControlPanel\Power\
Display=25 改成自己想要的值
If there is not one,create it by yourself..

Well, it still happened today, so I think that rules out the g-alarm backlight setting. However, it worked fine most of the time, so intermittent.
Papasha, I think you could be onto something there, I do use MS live. Be a shame to lose the push mail though, but that's the next thing i'll try disabling if it recurs again.
Will try that too fishman if problem comes back, the backlight key is present but the display setting is not. Easily created though.

*post Updated on 28-1-10*.
The problem did start recurring again, so I tried the suggestion to disable the hotmail pushmail (sync items as they arrive) and that has definitely sorted the problem. As a very welcome side effect the phone suffers major slow downs far less now, if at all. I still use livemail but just set it to sync every 60 mins.

TP2 wm6.5 Sense 2.1 disappeared. Solved for me.

I just wanted to post here in case this might help someone in the future, especially as I see people hard-resetting to fix it. I had just finished tweaking my TMobile TP2 replacement, came with wm6.5, and I think Sense 2.1 (any idea how I can check the version?). I had installed lots of apps, lots of registry tweaks, and all appeared fine.
Then I messed with weather tab, adding a new location and making updates automatic. I think that's when the problems started. I went to re-order the locations and only one was there, not the 5 I had entered! I tried a few things, then decided to do a soft reboot. When it came back up, it had HTC in the middle of the screen, just slowly flashing away for a long time, then finally telling me to "tap here to launch". It then just flashed away for a while longer and then the same message. I tried turning off "HTC Sense" in settings/today/items, turning on default Windows. That turned on Windows, but trying to turn back on Sense didn't work, as before. Soft resets did nothing to help.
I started to look at the registry and found two things turned off, which seemed odd in both cases. I turned them on, soft reset, loaded Sense, and it worked!
Here are the two registry entries I changed (I have no idea if they were set this way originally, or why or how they got changed):
HKCU/Software/HTC/Manila
EnableStartMenu
EnableWeatherClock
I changed both from 0 to 1

<< Internal Clock does not sync correctly / Time is also shown wrong >>

Hello there,
the Problem I have came suddenly, without Change the Environment or any other paramter of my phone.
The screenshot attached Shows everything:
The internal clock in the right top does not synchronise with the correct time.
When I restart the phone everything is fine for some hours, until the clocks start showing different values again.
It doesn't matter if I set the time manually or provide it by carrier.
I have read other threads in german Forums, as this Problem is not brand, but android related.
Anyone has a solution?
This Problem is disgusting, as I can not rely on the time, my Alarm clock or anything else.

Any News?

Wow, this really is a strange one. Did you try to look into Time settings? Maybe fiddle a little bit with it, change the timezone, automatic time update, you know, to force it behave a bit different and then revert it back to the original settings. Maybe it's a very hard to reproduce glitch or something.
Also, there's pretty good chance everything will be OK after a factory reset but I can imagine this is not always an option.

Have had this issue on my 5x and also a tablet I had. A factory reset has been the only answer each time.