[Q] White Icons Data/Reception Problems - G2 and Desire Z Q&A, Help & Troubleshooting

I'm helped a friend install cyanogen mod 7 stable on his G2 and he told me this morning he lost the ability to go online. The icons show H, but they're in white and cannot access the internet.
I got his phone back from him and sure enough, data doesnt seem to work.
I've followed these steps thus far:
1. Reconfigured APNs - added the one with the proxy 216.165.155.50
2. Installed a new radio - 26.04.02.17
What else can I do? Should I wipe the entire system and restart? I was dreading doing that, but I'm stuck right now. Anybody have any opinions?
Edit: I've searched for a few hours and came up empty handed, please guide me in the right direction.

Try turning off Mobile Data and then turning it back on. If that doesn't work, with Mobile Data on, try turning wi-fi on and then off again.
Then try a reboot.
If still unresolved after the reboot, do a wipe/reflash.
If still unresolved, make sure the radio on the phone is compatible with the version of CM7 you are flashing.

Related

APN Affecting 3G Availability?

I recently flashed a new ROM which required use of an APN backup/restore app to get a working APN (redemptive? I can't remember which, flashed a few lately). Anyway, before changing it, I did an APN backup, deleted my APN, and restored using the included xml file.
I decided to go back to virtuous via a nandroid backup and thought it would be best to restore my APN to the way it was when I first flashed the new ROM before doing so.
Everything still works, but lately when I'm not on wifi and I browse the web, facebook, etc. I'm almost always on 1X instead of 3G and it seems slower.
I could just be crazy, but I don't really remember seeing 1X active very often before. I also had a hell of a time getting navigation to download directions the other day, even with a fair amount of signal (it kept saying "data connection lost" even though the map itself was updating).
Could this have anything to with messing with the APN from a different ROM, even though I restored using nandroid? If so, is there a way to restore a stock APN? I looked around a bit but couldn't find anything.
Sent from my Droid Incredible
I'm really struggling to find the source of this problem if it isn't the APN. I have tried updating my PRL via *228 using both the .09.01 radio and the .07.28 radio. I have also tried several different kernels thinking that might somehow affect which data speeds are used.
I've read of a lot of people fixing this problem by either rebooting or toggling airplane mode on and off. Neither of these workarounds has given me any success.
However, I still am only getting 1X speeds everywhere I go when I normally have excellent 3G coverage everywhere. In addition, most of the time when 1X data finishes transferring, my 3G icon appears for a good 10 seconds, but with no sending/receiving animation.
Anyone have any ideas what might be wrong and/or how to fix it?
Sent from my Droid Incredible
This was happening to me too. A Verizon rep solved it!
You need to factory reset your phone. It's not as scary as it sounds actually.
Nandroid just in case.
For Sense:
Settings --> SD & phone storage --> Factory data reset --> whichever wipes the most.
For AOSP:
Settings --> Privacy --> something...
And after the reboot, "activate" your phone. (There will be a popup)
That fixed it! Well, sort of. I ended up being put in a boot loop when I tried a factory reset, both from the menu and from within hboot. I'm not sure if it was my ROM, hboot version, being rooted, or what, since I've never had to do that for anything before.
I restored my nandroid but my phone now had no idea who my carrier was and had me in roaming mode. I was unable to get any data to transfer whatsoever and wasn't able to update anything via *228, I was pretty worried at this point!
I ended up going back to S-On, unrooting and reverting completely back to a stock image, boot, radio, etc. After re-rooting, redoing S-Off, updating the radio and restoring my nandroid backup, 3G is fully functional again!
A big pain to deal with compared to a basic factory reset I'd imagine, but worth it I guess. Thanks for the info.
Sent from my Droid Incredible
You're welcome! Yeah, I'm not sure why there are so many hoops to jump through.
Seems like the factory data reset clears something that ROMs don't.

[Q] Data network not connecting

Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.

My 3G/4G data does not work when no wifi connection, but only on some roms.

I originally posted about this here: http://forum.xda-developers.com/showthread.php?p=30570751#post30570751
My post was: I just installed JBSourceryV2.0-LTE on Verizon Nexus and now have no data/4G bars/connectivity at all. I did a full data/cache/dalvik wipe before installing JBSourceryV2.0-LTE.zip and then gapps-jb-20120726-signed.zip. I have flashed several ROMs before and haven't had this issue. I have seen the white bars change from 3 to 4 a few times, but no data/4g connect. Calls and texts work, but web browsing and Play store do not. The blue bars mean no sync to Google? What am I missing? Turned off wifi and lost the blue bars. it seems I can only get the blue bars when wifi is connected. What's going on?
-----
So now I have seen the same thing on BAMF Paradigm and Dark ParanoidAndroid and Codename Android (all latest versions), but I have no problems using Eclipse. It's obviously something on my phone, but why does it work with Eclipse, nut not the others? What do they do that Eclipse doesn't (or vis versa)?
aldar5 said:
I originally posted about this here: http://forum.xda-developers.com/showthread.php?p=30570751#post30570751
My post was: I just installed JBSourceryV2.0-LTE on Verizon Nexus and now have no data/4G bars/connectivity at all. I did a full data/cache/dalvik wipe before installing JBSourceryV2.0-LTE.zip and then gapps-jb-20120726-signed.zip. I have flashed several ROMs before and haven't had this issue. I have seen the white bars change from 3 to 4 a few times, but no data/4g connect. Calls and texts work, but web browsing and Play store do not. The blue bars mean no sync to Google? What am I missing? Turned off wifi and lost the blue bars. it seems I can only get the blue bars when wifi is connected. What's going on?
-----
So now I have seen the same thing on BAMF Paradigm and Dark ParanoidAndroid and Codename Android (all latest versions), but I have no problems using Eclipse. It's obviously something on my phone, but why does it work with Eclipse, nut not the others? What do they do that Eclipse doesn't (or vis versa)?
Click to expand...
Click to collapse
check to see if mobile data is turned on and this belongs in Q&A and not dev.
settings -> more -> mobile networks -> data enabled
xredjokerx said:
check to see if mobile data is turned on and this belongs in Q&A and not dev.
settings -> more -> mobile networks -> data enabled
Click to expand...
Click to collapse
Yes, it's on. Toggled it on and off a few times to make sure.
I've also installed the latest radios and same thing. I guess I can do a complete wipe and see what happens.
OK, I reset my phone back to original using ...
"[TOOL] One click back to stock 4.0.4 for warranty/repairs"
http://forum.xda-developers.com/showthread.php?t=1743939
After that, the 4g data worked like it should.
So I re-rooted it using ...
[GNex TOOLKIT V7.8]
http://forum.xda-developers.com/showthread.php?t=1400871
and after that the same thing happened again, only white 4g bars unless wifi was connected.
Then I re-installed the Eclipse b15 rom that worked before (my backup was corrupt) and now it's doing it too, where before it worked. I have now installed at least 4 different roms and same thing happens ... 4 white 4g bars until I connect wifi then the 4bars go blue, while it's just white bars I have no data connectivity (web, play store, etc), but I can make calls and text.
Any ideas from anyone please would be greatly appreciated. Please.
Also, I've had this phone for about 3-4 months and have been putting ROMs on it ever since with no problems. This started about 2-3 weeks ago and, of course, I don't know what I would have done around that time that would have caused it. I don't remember doing anything that I don't usually do when rooting and installing ROMs.
Surely the unlocking, rooting, etc. must change something that effects the radios or something. I have searched for others with similar problems and cannot find a solution. Obviously it's not a common problem, but for some reason it is happening to my phone. It's got to be software because it works when at factory defaults.
No suggestions? Please... I've been rooting and applying ROMs since the Incredible came out, but I'm not a dev, I just can't figure this out. If you think I'm just not looking hard enough, then point me in a direction and I'll look.
Well, the weirdness continues. On my new warranty replacement phone I get 4g stock after using GNex Toolkit option 8 (unlock, root, rename, cwm, busybox all at once). But when I try JBsourcery or Eclipse, same old thing, no 4g!! I have rooted and ROMd my Incredible and my X2 probably 40 times each at least and never had any issues, there just isn't that much too it, so I don't see what can go wrong. I know since it's still happening on another phone it seems like I must be doing something wrong, but I don't know what.
Here is my process for my Nexus (from stock 4.0.4):
-GNex Toolkit option 8 (unlock, root, rename, cwm, busybox all at once)
-Setup newly rooted stock with my gmail acct info, verify it has 4g data.
-Copy over some ROM and gapps .zip files
-Reboot in to recovery
-Wipe data, cache & dalvik
-Install ROM
-Install it's gapps
-Reboot
-Skip gmail setup because I don't have 4g (don't want to use wireless because that's not the point, but even after I do, 4g doesn't work)
-... and no 4g data
I wait for 15 minutes, I check and uncheck airplane mode, I pull the sim card and reboot... nothing.
Just this morning I did the above process and tried the following ROMS and still get no 4g.
http://teamsourcery.com/ICSourcery/gnex/releases/JB/2.3/LTE/JBSourceryV2.3LTE.zip
http://www.teamsourcery.com/ICSourcery/gnex/releases/JB/2.2/JBSourceryGapps.zip
http://goo.im/devs/codenamedroid/stable/GalaxyNexus-VZN/Codename-Android-3.6.6-GN-VZN.zip
http://goo.im/devs/codenamedroid/googleapps/CNA-GAPPS-JRO03C-CameraFeatures-NoPicasa.zip
http://eclipserom.com/mods/click.php?id=174 --> Eclipse-2.0-Toro-Build15.zip
http://eclipserom.com/mods/click.php?id=173 --> gapps-4.1.1-Eclipse0910.zip
I have tried it with LTE-FC05 / CDMA-FC04 and I have tried it with LTE-FG02 / CDMA-FF02. I have even gone backwards radio-wise just to see if that changed anything, it didn't. Right now I can only get 4g data with stock 4.1.1 (4.0.4 too) unlocked, rooted, etc. Any time I install a ICS or JB ROM, the 4g doesn't work. I just really am at a loss. It sucks because I like changing ROMs like 1-2 times a week. *sigh*
So what is the difference, radio-wise, between stock and most ROMs?
Are there any logs I can look at that might point me in the right direction?

[Q] Couldn't enable Wi-Fi on latest G2 builds

Hello,
Tonight I tried two different ROMs on my T-Mobile G2 (USA) and experienced a very weird Wi-Fi unavailability issue in both out of the box. Wi-Fi is not active. I cannot turn it on. It's not that it can't find networks or died after an hour, it's as if the Wi-Fi module is missing to the OS from the moment the device booted. When I go to the settings menu, find Wi-Fi, and flip the toggle switch to ON, it immediately goes back to OFF. Rebooting does not help. Going to Airplane Mode and back does not help.
Some quick background:
My previous working build is Ice Cream Jibwich 2.0. (Link)
While rooting this phone, I followed directions for gfree, and did not get SuperCID, simlock-off, or S-OFF.
I use ClockworkMod Recovery. As of now I can recover to my Ice Cream Jibwich install with no problems.
Here's what happened on the ROMs I've tried:
CM9.1.0 (Link), Kernel 3.x., gapps-20120429-signed
Factory reset, clean install. There is no Wi-Fi as detailed above, and it doesn't even recognize my T-Mobile SIM.
So I try another ROM:
Andromadus Mimicry 1.5 (Link), gapps-20120429-signed
Factory reset, clean install. I did not install either EdKeys' WiFi Calling or the .19 Radio lib-RIL/GPS .so updater.
I do get mobile service this time. However, the Wi-Fi problem remains.
Since I can download something this time, I installed some diagnostics tools. Elixir2 reports that the Wi-Fi module is "unknown", its connection state is "uninitialized", and it thinks it's "ready to start data connection setup" in the Detailed State. logcat shows no errors that are relevant to Wi-Fi.
Dom's Diagnostic Tools has "Unknown" or "Not Available" for every category under Wi-Fi.
I have tried Wifix for Mimicry (Link), and I don't notice any improvement.
What am I missing, what can I look for, and what are my options? Your help is very appreciated, as I'm losing patience for Jibwich's lag and instability. I can live with it, but the people that I want to gift this phone to won't.
Thanks!
Just last week my DZ started to have a very similar (probably the same) issue. When I try to start wifi, the phone gets stuck at "Turning on Wi-Fi..." and never actually turns the wifi on. It started happening occasionally on EliteMod ICS but a reboot would often fix the issue. Eventually rebooting stopped fixing it however. I have since wiped the phone and flashed a new ROM (Andromadus Jelly Belly Beta 1), and the issue remains. The MAC address is shown as unavailable in phone status and when checking in Elixir, I see the same things that infinip sees.
I have read elsewhere on other forums for other phones that it may have something to do with a faulty modem file or something, but frankly I have no idea.
Czechton said:
I have read elsewhere on other forums for other phones that it may have something to do with a faulty modem file or something, but frankly I have no idea.
Click to expand...
Click to collapse
Sounds promising. Do you remember where?

WiFi not turning on?

Ok so a couple of days ago I installed a 4.0 ready radio on my galaxy s2 and then went on to install Jedi Knight 6 ROM (4.0.4 and radio is UVMC6) and after installation everything was working fine.. I was messing around for a while.. it worked today, I shut my phone off to charge it up real quick, and when I turned it back on my WiFi would not connect. Well not necessarly connect.. it just wont even turn on. When I go into settings and click WiFi, it just sits there saying, Turning WiFi on, and never changes.. I can't seem to imagine what could have happened to it, and I really dont wanna have to reinstall the ROM again because i just spent hours getting this one all set up to my liking...
Anyone got any ideas?
EDIT: BTW, I have tried many things.. Tried airplane mode to disable everything then turn it back on, obviously tried rebooting the phone, i have tried wiping cache in CWM recovery and also tried fix permissions in recovery (another topic said to try those..)
Nothing has worked so far, i'm about to try reflashing my radio, see if that works.. but I really really dont want to have to reflash my whole ROM.. So if anyone has any other ideas please help, i'll edit if the radio works..
EDIT 2: Reflashing the radio did nothing.. it's really wierd, the data, bt, gps.. all of it works fine, it's just the WiFi that's frozen turning on... cant get it to stop turning on and can't get it to actually turn on..
EDIT Final: Ok well, i guess nobody knows what might have been going on.. so I just wound up reflashing my ROM, which obviously fixed it.. i just had to lose all that time spent setting everything up... But oh well.. Kinda sucks nobody even tried to help..
Gopher love said:
Ok so a couple of days ago I installed a 4.0 ready radio on my galaxy s2 and then went on to install Jedi Knight 6 ROM (4.0.4 and radio is UVMC6) and after installation everything was working fine.. I was messing around for a while.. it worked today, I shut my phone off to charge it up real quick, and when I turned it back on my WiFi would not connect. Well not necessarly connect.. it just wont even turn on. When I go into settings and click WiFi, it just sits there saying, Turning WiFi on, and never changes.. I can't seem to imagine what could have happened to it, and I really dont wanna have to reinstall the ROM again because i just spent hours getting this one all set up to my liking...
Anyone got any ideas?
EDIT: BTW, I have tried many things.. Tried airplane mode to disable everything then turn it back on, obviously tried rebooting the phone, i have tried wiping cache in CWM recovery and also tried fix permissions in recovery (another topic said to try those..)
Nothing has worked so far, i'm about to try reflashing my radio, see if that works.. but I really really dont want to have to reflash my whole ROM.. So if anyone has any other ideas please help, i'll edit if the radio works..
EDIT 2: Reflashing the radio did nothing.. it's really wierd, the data, bt, gps.. all of it works fine, it's just the WiFi that's frozen turning on... cant get it to stop turning on and can't get it to actually turn on..
EDIT Final: Ok well, i guess nobody knows what might have been going on.. so I just wound up reflashing my ROM, which obviously fixed it.. i just had to lose all that time spent setting everything up... But oh well.. Kinda sucks nobody even tried to help..
Click to expand...
Click to collapse
+1 I'm going through the same thing now
I have been having this same issue as well. It started out as stock happening sporadically. One thread suggested rooting and removing my account. Problem still occurring. Tried flashing multiple ROMs and now WiFi hasn't connected at all always stuck at turning on. I have tried clear cache, fix permissions, as well as reinstalling ROM dirty and with factory reset. I'm hoping this isn't hardware failure because I just bought this phone used but it seems to be a reoccurring problem with others as well. Any NEW suggestions not given from quick Google/xda search?
stoneduser8907 said:
I have been having this same issue as well. It started out as stock happening sporadically. One thread suggested rooting and removing my account. Problem still occurring. Tried flashing multiple ROMs and now WiFi hasn't connected at all always stuck at turning on. I have tried clear cache, fix permissions, as well as reinstalling ROM dirty and with factory reset. I'm hoping this isn't hardware failure because I just bought this phone used but it seems to be a reoccurring problem with others as well. Any NEW suggestions not given from quick Google/xda search?
Click to expand...
Click to collapse
I'd suggest to check your Wireless Access Point (modem or router) wireless settings for security, check and see if it's set to use WPA/WPA2, which is common on some modems/routers, change it to either WPA or WPA2 (preferred) not both, it's a known issue with WiFi networks and having it set to using both, I had the same problem before with my phone connecting to my WiFi.
Also if you use MAC Address Filtering on the modem/router, you should disable/clear that and let phone re-connect before enabling mac filtering again.
Almite said:
I'd suggest to check your Wireless Access Point (modem or router) wireless settings for security, check and see if it's set to use WPA/WPA2, which is common on some modems/routers, change it to either WPA or WPA2 (preferred) not both, it's a known issue with WiFi networks and having it set to using both, I had the same problem before with my phone connecting to my WiFi.
Also if you use MAC Address Filtering on the modem/router, you should disable/clear that and let phone re-connect before enabling mac filtering again.
Click to expand...
Click to collapse
The problem I am having is not that it won't connect to a particular network. Wifi will not initialize on the device at all and is stuck in "Turning On..." state. I found more and more posts where people ended up having to send in to Samsung so I spoke with them and even though I purchased the phone used its thankfully still under warranty and they will be replacing it. The did not confirm whether or not it was a true known device issue but were quick to file the exchange for me.
sigh, me too!
Just started having this problem on 4.3.1
great.
In my case, I had to wipe system and data before reinstalling my ROM.
Though the only reason it was happening to me was because Beanstalk 4.4.2 didn't want to get past the splash screen when I tried to install it so I downgraded back to ICS 4.0.4 without wiping. Good luck getting this issue fixed. Also another kernel might fix thingz for you if your current one does not like your device.
I have a similar problem. After a while, WiFi gets disconnected. If I go in settings - wifi, i get the message "unfortunately, settings has stopped" and I can't get WiFi to work again until I reboot the phone. The Wifi works again for a couple of minutes then stops.
I have flashed various different ROM (CM11, PA) but keeps getting the exact same behavior.
I've rebooted in safe mode and I don't get the problem now.

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