[Q] No dial / SMS - Epic 4G Q&A, Help & Troubleshooting

Looking for options to try before heading to the Sprint store. Was running SRF 1.1.0 for a while now without any problems. Today, my text messages stopped working (sending and receiving). Checked my outgoing call ability and nothing. I reflashed SRF and problem persisted. Odined back to EB13 and same problem. Phone updated to EC05 and still the problem persists. Market works. Email works. Wifi also works. Seems like a problem with the modem? Booted into Samsung stock recovery and wiped the data/cache as well. At a loss. Any options?

I assume you have the EC05 modem on now. Update Profile and PRL. You did not change your PRL manually right?

EC05 modem. Profile and PRL updated (via updates on phone), I notice when I try to place a call, the 3G symbol disappears - call just says "dialing" and terminates after several seconds - no call can be made or received. Same with texts, fail. I can however surf the net, play Words With Friends, etc; (not using wifi but wifi does work).
Edit: Finally got it working. Did a Master Reset using the ##786# and MSL. All is well now. Thanks for the reply though!

cabledss said:
EC05 modem. Profile and PRL updated (via updates on phone), I notice when I try to place a call, the 3G symbol disappears - call just says "dialing" and terminates after several seconds - no call can be made or received. Same with texts, fail. I can however surf the net, play Words With Friends, etc; (not using wifi but wifi does work).
Edit: Finally got it working. Did a Master Reset using the ##786# and MSL. All is well now. Thanks for the reply though!
Click to expand...
Click to collapse
Wow, your phone was real messed up then. Glad you got it working.

Related

[Q] went from amon RA to clockwork recovey

I recently got a new EVO as my last one over heated and craped out. long story short i got a new phone and rooted it with this method
[ROOT][GUIDE] HBoot 2.02/2.10 SOFF - There Will Be Root - Upd. 01.04.11
then i flashed the new fresh to start off with. then i decided i wanted to try something new so i went with AVAFROYO and loved it. then i decided to try cynogen 6.1 and read the easiest way was to just use the rom manager from android market somewhere so i used it. it wanted to me change from amon RA to clockwork so i let it. flashed CM 6.1 decided it was crap compared to AVA and flashed AVA back. then i sat around for a day enjoying that my phone wasnt ringing off hook all day as usual. but thats where the problem is. i cant recieve incoming call/texts/or voice mails. well i get the voice mails and texts when i make a call out. ive tried factory rest, nand back ups changing roms, udpating all my raidos and such. and the 3g just wont stay connected or my voice data.
ive exhausted all my options i think.. so theres what i did and what ive tried i figured id try everything else i could think of before i posted here for help. but here i am no closer to recieving calls.. so please HELP!
and also im almost to the point of unrooting and restoring stock RUUs to see if that would fix it. any suggestions would be greatly appriciated thanks
Did you nand like it said to? if you did the backup just revert back to that.. If not maybe try reflashing the radios?
Oh and also on the RUU yeah man I did that because I was having issues with the 4g. Its not that bad the 2nd time around ( rooting it again that is ) so just roll with it brah
I tried nandbackup didn't help at all. I get 3g and voice data fine when I'm making a call but when I'm not on the phone they both gray out and I don't receive incoming calls or texts.. just unroot and restore stock and take it back and get another new phone. It's only been like a week and a half..
Sent from my PC36100 using XDA App
Hmm really duno man. Ive seen this somewhere else on the forum. But im unsure where I seen it..
Have you tried loading a rooted stock rom yet?
That's my next step. Should I just do the latest rooted ota?
Sent from my PC36100 using XDA App
So I am able to send and receive phone calls and texts now.
Here's what I did. I went to the ##data and my evdo was set at hdr. I changed it to automatic rebooted and had a friend call and text me. Received both. Changed back and repeated. Didst receive. Changed to digital only and retried. Received both. Downloaded speedtest.net to test 3g speeds and a little disappointed with only 101kb avg down and 128 avg up. But hey least I can receive phone calls and texts now.
Anyone have any clues as to why the hdr was doing that?
Sent from my PC36100 using XDA App
well i guess HDR only always blocks incoming calls and texts from what ive pulled up on google. but i dont understand how my phone switched to HDR only, i have it on cdma HDR only now.. whats the default setting that the phone comes with anyone know?
Automatic I would think. That allows the phone to switch from 3g to 1x for voice and texts
waerekrager said:
well i guess HDR only always blocks incoming calls and texts from what ive pulled up on google. but i dont understand how my phone switched to HDR only, i have it on cdma HDR only now.. whats the default setting that the phone comes with anyone know?
Click to expand...
Click to collapse
HDR is what you want it on, that is true 3G. While you are in there go to the Data Profile section and under menu select Restore. When it comes back up let it update everything except Firmware.
That will re-activate your phone and should fix it.
restored my profile and it set evdo to automatic, i let it update all but firmware restarted activated phone. it worked on auto i changed it to HRD only and tested. Wasnt able to recieve calls or texts again changed it back to CDMA HDR only and it works. as long as i can recieve phone calls im ok with not having complete 3g service. i live in a 4g area and only really use my phone to tether for internet and as long as i have 4g and can recieve incomming calls and texts im fine. but still a bit confused as to why this happened.
and DDTM is diasbled

HELP, Cannot receive calls or texts, only send

Ive search through numerous evo threads but found no answers. Ive been rooted for about a month and about 2 days ago I stopped being able to receive calls and texts, but I am able to connect to my google account and receive mail on wifi and 4g and I am able to make calls and send texts out on the network. Was using Calkulin's 1.8 rom when this happened.
I have an 003 evo, and I out the sprint lovers rom back on just to make sure it wasnt the rom,,still behaving the same.
I have updated PRL +Profile, flashed and reflashed a couple different roms.
Any ideas?
##3282# ,edit mode. Once your in there you have to find data. I am not on a sense rom and dont remember exactly where it is. Under advanced maybe..just look around. Once your in data hit menu, restore.
You have to know your msl to do this so get msl reader from the market first and write it down.
This also assumes your still on a sense rom.
Not positive itll work but its with a shot!
Sent from my PC36100 using XDA App
The above method can still work, if you don't have one, you should flash a sense rom and make a backup of it just for these types of instances.
I literally *just* had this problem. It happened after I installed CM7, with exactly the problems you had. I flashed dozens of ROMs, wiped, radios, re-wiped, etc.: http://forum.xda-developers.com/showthread.php?t=950922
I had to take it to a Sprint store to get it fixed. They said all they did was a hard reset -- but when I got my phone back, I noticed the HBOOT was back at 0.97 and the radios were out of date, on an August 2010 version.
I have no idea what they did to fix this. I hope someone here can expand on this, I would really like to know how I could go about fixing this on my own in case it happens again. Try giving them a call from a landline to see if they can get it fixed.
If you go the customer service route, make sure you un-root before you do anything (follow the 2-step guide). I rooted right after I got my phone back with no problems.

[Q] Evo CM7 won't call, won't do data (after several days of working)

I recently rooted my Evo and put CM7 nightly 12 on it. All was well, I even installed the Savaged Zen kernel. Even better. Just yesterday I updated to CM7 RC2 to give it a shot. Today I went to work and had to drive to a remote area where I don't get service, so I put my Evo in airplane mode to save battery life. (this was after having it overheat while charging, could be a hardware issue) At the end of the day I turned the 3G radio back on and nothing... It connects and disconnects to the tower. It will not send data and it will not place phone calls on the 3G connection (WiFi works). I did a restore back to nightly 12 to see if maybe it was a problem with the OS. Nothing. A few hours ago it began functioning again, but after checking it a few minutes ago I have discovered it is back to no connection. (the signal bars bounce between nothing and full, but never shows the X for no signal) Has anyone else had an issue like this? Should I restore back to sense and unroot to take advantage of my warranty? If this has already been posted before please direct me to the right thread.
I'm having the same problem. I installed Cyanogen RC 2 and had no problem since it came out. I went on vacation to a beach, and during my trip I switched it on to airplane mode since I was in a remote location. After turning it back on, I noticed I can't get the Data Connection to work. The 3g bar doesn't even show up, and after messing with the settings trying to fix the problem I managed to do nothing. I tried using a backup I made from a week past, and encountered the same problem. Then I flashed the newest nightly and still no Data whatsoever. Wifi works fine, and 4g is acting weird but I got it to work a few times. Does this have something to do with sprint?
I think it is the same as the 4G 3G hang. I typically get it while tethering and the phone is normaly quite warm.
So I managed to fix the problem. I ended up flashing Koni's Elite Rom
http://forum.xda-developers.com/showthread.php?t=941055
I got an error that said "Error 67 registration failure"
I updated my profile and it was automatically fixed. I'm not aware you can do this on cyanogen stock rom, but I think you can dial a number that will do this for you.
After getting the 3g to work again, I flashed back to the stock cyanogen, and it is still working. So for now im good to go.
I do think is sprint and not the rom because I did a restore to warm z and was still having the same problems. Also my brother's evo was doing the same thing and he doesnt have cm7 on it.
I figured it was something to do with the profile... I restored all the way back to sense and attempted to update profile, but it doesn't seem to be doing anything. I will try that ROM and see if it does anything. Why can't they just make this easy and allow updating of vital software that allows the radios to work on WiFi or from SDcard? This is dumb.
I tried that ROM and nothing works. Not really sure what to do. I might have to restore to Sense and unroot to take it back... I really want to avoid that if at all possible.
Unrooted my phone and getting a free replacement from Sprint. Still unsure of the problem, seems to work randomly.
jmoh said:
So I managed to fix the problem. I ended up flashing Koni's Elite Rom
http://forum.xda-developers.com/showthread.php?t=941055
I got an error that said "Error 67 registration failure"
I updated my profile and it was automatically fixed. I'm not aware you can do this on cyanogen stock rom, but I think you can dial a number that will do this for you.
After getting the 3g to work again, I flashed back to the stock cyanogen, and it is still working. So for now im good to go.
Click to expand...
Click to collapse
I also have the same problem. No 3g data, gps, and 4g is acting weird.
I also had the same registration error number 67. My question is, how do you update your profile?

Dead phone/messaging service

Hey guys,
Ok I'm having a issue here. I'm running cm9 beta0, with el30 modem. And all of the sudden today, I can't place calls, they get stuck on dialing, and texts will not send. I can however send and receive texts through google voice application. But calls will still not work. I tried re-booting/re-installing the rom, anything that I could think of to do without a computer, I think I've done.
Its been this way for 3 hours now. Could it be the local tower or something? Or is my modem just crapped out? 3g works just fine. I'm so confused.
Anyone have any ideas?
Sent from my SPH-D700 using XDA

[Q] Question regarding sprint apn settings [mobile network not available]

Hello thanks in advance for anyone who can help with this question. Ive been all around xda and other forums as well and cant find a solution to my issue. I had "the peoples rom gs317 on my phone for a wile and everything was fine. Tuesday night I went to the official nightly of cm 10.2 (I've flashed a nightly of this rom before with no issues) and after that I've lost voice and text. Possible related to APN settings maybe? When I try and make a phone call I get "mobile network not available" and when I try and send a text I get a similar message. What I do have is data I still have my LTE/4G connection. Tried flashing different radios and roms with no luck. Tried the APN fix below with no luck
http://forum.xda-developers.com/showthread.php?t=1794956
Finally went back to un-rooted stock rom and went to the sprint store, they seemed pretty surprised because under phone status/info it shows no mobile number and PRL 0000 The crazy thing is in the sprint store I had no data signal (dumb sprint coverage)l so they said it has to do with the crack on my screen?!? and my cellular chip may be bad??? I said thats seems odd to me given the screens been cracked for 6 months. They ran the phone with their diagnostics machine which I thought would fix it but nothing. I'm now at home and my data connection is fine again. Should I try taking it to a different store? Any thoughts/solutions would be much appreciated.
Have you tried to reactivate your phone, you'll need to be in a touchwiz rom and then dial ##72786#
Wow that dialer code didnt work before I took it to the sprint store! Now it DID. Thanks jdelano! I can make phone calls and text now! Only thing is now my data is gone. any thoughts?
OK everything works now. Started getting a switch error when calling and did a CLFS refresh listed here:
http://forum.xda-developers.com/showthread.php?t=1194460
rebooted the phone and everything is working great thanks for your help jdelano!

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