Develop Bugs

Can't get back into recovery...

I did a search but there were too many random results.
I'm on fresh 0.5.3 and I want to flash the new update but for some reason when I try to get into recovery mode it locks up (tried waiting 15mins) on the white htc evo 4g screen. this is the first time this is happening.
I'm sure that this has happened to someone else so if someone can help a fellow evo user that would be great.

Crazypinoy9 said:
I did a search but there were too many random results.
I'm on fresh 0.5.3 and I want to flash the new update but for some reason when I try to get into recovery mode it locks up (tried waiting 15mins) on the white htc evo 4g screen. this is the first time this is happening.
I'm sure that this has happened to someone else so if someone can help a fellow evo user that would be great.
Click to expand...
Click to collapse
i had this same issue while playing around with roms. i just ran the windows recovery batch file found here:
http://www.androidcentral.com/evo-4g-root-instructions
and updated everything properly. which recovery are you using? i use amon-ra, had to make sure it was the proper version. here's the thread i also referred to, which worked for me.
http://forum.xda-developers.com/showthread.php?t=721055
make sure you use the portion about getting root after the ota update. let me know how that goes.
edit: i just realized that both links provide the same info. i'd recommend the xda one.

Thanks for the reply.
I'm using the latest amon RA. I tried switching to clockwork but had the same results. I'll definitely try what you suggested and see what happens.
Thanks again!
**Ok so I used the link you provided and hate to admit it but I'm a little confused. I'm still a little bit of a noob when it comes to this stuff. Is there any way you can give me a simple breakdown of what you did to solve this issue? I know it's a lot to ask but I would really appreciate it.**

Crazypinoy9 said:
Thanks for the reply.
I'm using the latest amon RA. I tried switching to clockwork but had the same results. I'll definitely try what you suggested and see what happens.
Thanks again!
**Ok so I used the link you provided and hate to admit it but I'm a little confused. I'm still a little bit of a noob when it comes to this stuff. Is there any way you can give me a simple breakdown of what you did to solve this issue? I know it's a lot to ask but I would really appreciate it.**
Click to expand...
Click to collapse
no problem!
i'm assuming you have nand unlocked since you were able to get the fresh rom on it before...
ok, so i'm guessing you're getting the phone with the red exclamation screen?
if so, at this point, go download the files from here:
http://link.geekfor.me/evorecovery
basically, follow the instructions in "Flashing recovery for custom ROMs" here:
http://www.androidcentral.com/evo-4g-root-instructions
that'll give you the recovery menu. once you do that, use the usb toggle option and transfer the files noted here:
http://forum.xda-developers.com/showthread.php?t=721055 (in the ****ROOTING AFTER OTA 1.47.651.1 (Full Root)**** section)
once you do that, unmount the usb from the recovery on your phone. at this point, you should be able to adb into it via running the "adb shell" command on your command prompt. go through step 5F and on. that should confirm root and nand unlock, with the right amon-ra recovery version.
let me know how that goes. good luck!

shift_ said:
no problem!
i'm assuming you have nand unlocked since you were able to get the fresh rom on it before...
ok, so i'm guessing you're getting the phone with the red exclamation screen?
if so, at this point, go download the files from here:
basically, follow the instructions in "Flashing recovery for custom ROMs" here:
that'll give you the recovery menu. once you do that, use the usb toggle option and transfer the files noted here:
once you do that, unmount the usb from the recovery on your phone. at this point, you should be able to adb into it via running the "adb shell" command on your command prompt. go through step 5F and on. that should confirm root and nand unlock, with the right amon-ra recovery version.
let me know how that goes. good luck!
Click to expand...
Click to collapse
Thank you so much! But one thing....I'm not getting that red exclamation point though. it just gets stuck on the white HTC evo 4g boot screen and never goes into recovery.

Crazypinoy9 said:
Thank you so much! But one thing....I'm not getting that red exclamation point though. it just gets stuck on the white HTC evo 4g boot screen and never goes into recovery.
Click to expand...
Click to collapse
so, it's stuck at that screen now?
hmm.. it's not looping though, is it?

Can you get into your boot loader?

elegantai said:
Can you get into your boot loader?
Click to expand...
Click to collapse
I can pretty much get into the screen has the skateboarding androids and lists the following:
Fastboot
Recovery
As soon as I select recovery it immediately goes to the white loading screen that says "HTC EVO 4G" in black and stops there. If I boot normally into the phone it's fine. For some reason it won't let me into amon-ra.

I very curious in this thread and outcome because I'm trying to flash Amon Ra and get out of Clockwork. However, i ran into not being able to get into Clockwork....but luckily I had ROM manager installed and it finally reloaded Clockwork.
But I need to get AmonRa recovery on my device and I just cant get it to flash....so I'm really interested in the out come of this thread.

Crazypinoy9 said:
I can pretty much get into the screen has the skateboarding androids and lists the following:
Fastboot
Recovery
As soon as I select recovery it immediately goes to the white loading screen that says "HTC EVO 4G" in black and stops there. If I boot normally into the phone it's fine. For some reason it won't let me into amon-ra.
Click to expand...
Click to collapse
seems like recovery hasn't been properly installed. did you try running the right pc36img.zip file?

shift_ said:
seems like recovery hasn't been properly installed. did you try running the right pc36img.zip file?
Click to expand...
Click to collapse
I just don't understand how this could've happened. I've used the amon-ra recovery with no problems before (flashed damagecontrol and fresh multiple times) which means that it was properly installed. Can it possibly get corrupted some how???

I'm a noob who's freaking out.

I used Rom Manager to install bugless beast and in the start up screen it just keeps resetting. I see the android thing being drawn out in animation constantly, and nothing else is happening. What do I do?

Djlevy said:
I used Rom Manager to install bugless beast and in the start up screen it just keeps resetting. I see the android thing being drawn out in animation constantly, and nothing else is happening. What do I do?
Click to expand...
Click to collapse
okay, were you NAND unlocked?

Did you do a factory wipe and dalvik cache wipe pryor to installing to stop the boot loop take the battery out did you back up your nand prior to the flash if so take the battery out then get into recovery and restore your nand backup
"evo you look good won't you back that nand up, damn that rom is fine won't you back that nand up, dude that's a sweet theme won't you back that nand up, what a cool lock screen won't you back that nand up"

krizno said:
"evo you look good won't you back that nand up, damn that rom is fine won't you back that nand up, dude that's a sweet theme won't you back that nand up, what a cool lock screen won't you back that nand up"
Click to expand...
Click to collapse
hands down the best post i've come across on xda... also, very true.

best thread title i've come across although unfortunate.

I used unrevoked 3. That's all. I apparently should have NAND it first, I'm assuming. What should I do to get my old rom back?

Djlevy said:
I used Rom Manager to install bugless beast and in the start up screen it just keeps resetting. I see the android thing being drawn out in animation constantly, and nothing else is happening. What do I do?
Click to expand...
Click to collapse
Boot into recovery (down volume + power).
Wipe call caches and factory reset
Flash Buglessbeast

Consult Wiki
Have you consulting the wiki that toast has compiled? The link is found in the first sticky post in this EVO Dev forum.

Djlevy said:
I used unrevoked 3. That's all. I apparently should have NAND it first, I'm assuming. What should I do to get my old rom back?
Click to expand...
Click to collapse
Hopefully you did a Nandroid backup. Just factory wipe/dalvik/cache and restore.
If you didnt, dunno what to tell ya man. Better hope there's a trick to it, maybe use the search function.

Djlevy said:
I used unrevoked 3. That's all. I apparently should have NAND it first, I'm assuming. What should I do to get my old rom back?
Click to expand...
Click to collapse
what rom were you using previously and is the zip for that rom still on your sd?

The previous rom I was using was the stock rom. I did hit backup rom when I was installing it. Now the system has finally started up, but now I'm trying to go through the google settings, and it keeps crashing the phone on step three, and I can't work my way around it, unfortunately.

Djlevy said:
The previous rom I was using was the stock rom. I did hit backup rom when I was installing it. Now the system has finally started up, but now I'm trying to go through the google settings, and it keeps crashing the phone on step three, and I can't work my way around it, unfortunately.
Click to expand...
Click to collapse
stock rom with root? do you have the zip file for the stock rom?
did you try what others suggested and wipe dalvik/cache/data factory reset and try re-flashing bugless or any other rom on your sd?

krizno;
"evo you look good won't you back that nand up said:
LMF'nAO.....that is great!!....and true to be sure!
Click to expand...
Click to collapse

It's not the end of the world.
Djlevy said:
I used unrevoked 3. That's all. I apparently should have NAND it first, I'm assuming. What should I do to get my old rom back?
Click to expand...
Click to collapse
here a few steps you can try. Assuming that since you was able to use Rom Manager to install Bug's that meant you already have clockwork flashed and working correctly if not you won't be able to use Rom Manager to flash anything.
Steps if you are lucky and still have either damage or any other rom's zip file still on you sd card, if you do not have it, i recommend open up your back cover, take out the micro sdcard and connect it to your pc so that you can download and transfer a ROM that you want to use then put the sdcard back on your phone then follow the steps below.
1) power off you phone. if you can't use the power button then kill the battery.
2) hold the down volume button and the power button while booting up your phone until you see the Fastboot menu before letting those buttons go.
3) you should see a menu with a few choices on it. use the volume key to navigate down/up to where it say Recovery then press the power button to choose it. If everything is working in your favor, your phone should now boot into a black screen with ClockworkMod Recovery xxxxx as your title.
4) from here, you will be using the up/down volume button to navigate to wipe data/factory reset then push the power button to pick it. it will make you scroll down to yes on the next screen to be sure so follow the instruction.
5) after it finished wiping, you may also want to do the same thing with wipe cache patition as well to be sure.
6) if you are on any other menu other than the one with the ClockworkMod title at this point. please go back to it.
7) now pick install zip from sd card and pick the one you want to flash and with much luck you would be up and running in 10 minutes.
good luck.
ps: if you need help or step by step instruction you can email me and will gladly wipe my damn phone and go through it with you. lol seem I love all the ROM from all these developers too much that I pretty much do this at least 5 times a day.

Djlevy said:
The previous rom I was using was the stock rom. I did hit backup rom when I was installing it. Now the system has finally started up, but now I'm trying to go through the google settings, and it keeps crashing the phone on step three, and I can't work my way around it, unfortunately.
Click to expand...
Click to collapse
please tell me you didn't go and restore stocked ROM on a rooted EVO? :O

Can't you skip the step? Yes everyone loves the quote I believe they made a you tube video off my quote ha ha ha
Djlevy said:
The previous rom I was using was the stock rom. I did hit backup rom when I was installing it. Now the system has finally started up, but now I'm trying to go through the google settings, and it keeps crashing the phone on step three, and I can't work my way around it, unfortunately.
Click to expand...
Click to collapse
"evo you look good won't you back that nand up, damn that rom is fine won't you back that nand up, dude that's a sweet theme won't you back that nand up, what a cool lock screen won't you back that nand up"

anmaymap said:
here a few steps you can try. Assuming that since you was able to use Rom Manager to install Bug's that meant you already have clockwork flashed and working correctly if not you won't be able to use Rom Manager to flash anything.
Steps if you are lucky and still have either damage or any other rom's zip file still on you sd card, if you do not have it, i recommend open up your back cover, take out the micro sdcard and connect it to your pc so that you can download and transfer a ROM that you want to use then put the sdcard back on your phone then follow the steps below.
1) power off you phone. if you can't use the power button then kill the battery.
2) hold the down volume button and the power button while booting up your phone until you see the Fastboot menu before letting those buttons go.
3) you should see a menu with a few choices on it. use the volume key to navigate down/up to where it say Recovery then press the power button to choose it. If everything is working in your favor, your phone should now boot into a black screen with ClockworkMod Recovery xxxxx as your title.
4) from here, you will be using the up/down volume button to navigate to wipe data/factory reset then push the power button to pick it. it will make you scroll down to yes on the next screen to be sure so follow the instruction.
5) after it finished wiping, you may also want to do the same thing with wipe cache patition as well to be sure.
6) if you are on any other menu other than the one with the ClockworkMod title at this point. please go back to it.
7) now pick install zip from sd card and pick the one you want to flash and with much luck you would be up and running in 10 minutes.
good luck.
ps: if you need help or step by step instruction you can email me and will gladly wipe my damn phone and go through it with you. lol seem I love all the ROM from all these developers too much that I pretty much do this at least 5 times a day.
Click to expand...
Click to collapse
Thank you so much. I was able to restore my phone. My only issue I'm having now is that I've looked high and low, and for some reason I can't root to the nand because I think I downloaded the last OTA. =/

You might want to check out this thread if you haven't yet http://forum.xda-developers.com/showthread.php?t=721055 it looks to be pretty helpful

Help

I tried rooting my evo and can't get past the boot screen. Is my phone ****ed or can it be saved.
sent from my nootered nook

ruiza997 said:
I tried rooting my evo and can't get past the boot screen. Is my phone ****ed or can it be saved.
sent from my nootered nook
Click to expand...
Click to collapse
What method did you use. What is your phone software and hardware setup?
Sent from my PC36100 using XDA App

this is the method that i used [ROOT] ~~~ HTC EVO - Universal Auto Root ~~~ v2.2 (works with all version)(2/1/11). im sure i did something wrong do not want to make it seem like i am placing the blame on the dev that wrote this. as for the other info well lets just say im an ass cus i didnt write it down like it was recomended. if it helps any i bought it a month ago max 2 months not shure it that helps.

Can you Boot into Recovery? (Hold Power+Volume Down when phone is off)
Did you create a Nandroid backup?

yes i did trying it now thank you for the help

after i boot into recovery what is next

go down to where it says recovery using the down volume button and click on with the the power button. Hopefully this will take you into recovery mode. If it does take you into recovery mode go down to where it says wipe cache partition and click on it and select wipe. Then go to where it says advanced and click on it. Then click on dalvik cache and click on the then select wipe. If you can do this they you can try to reboot your phone. If not. Let me know.
If you didn't do a backup and you can get into recovery you can do a data factory reset. Its on the green recovery menu.
If you cant get into any of that and you get stuck on a red triangle try holding the power button and the volume up and you should see a menu with a factory reset. click on that and it should wipe your phone.

i tried the first step and it did not take me to recovery mode and of course i did not do a back up cus im a dumb ass. I did manage to get to the screen with the red triangle and did a factory rest. ok another stupid question do i reboot the system or select apply sdcard update zip.

if you did a factory data reset just reboot. Hopefully this will get you back.

It might take a few extra minutes to start up so give it a few extra minutes.

on the white htc evo screen

has it been more that 5 minutes.

still on the evo screen sorry about the delay was talking to my wife, she doesnt know i screwed up my phone had to keep her occupied

Ok give me a minute. Were having storms here so my internet is slow. First you will need a SD card for your phone. Clean it out except for one file you will need to download.
You need to download pc36ing. Zip for 3. 70. 651. 1 just search the form and you can get it for free.
Sent from my PC36100 using XDA App

got the card and the file extracting it to the new sd card as i type this

ok dont extract the file. Just put the whole zip file on the sd card. Once you do this turn off the phone. Pull the battery if you have to. Then start the phone by holding the power button down and the down volume button. This should that us to the boot loader. One click down you should see the HBOOT usb at the bottom. Click down to go there. Once there click the power button then select fastboot, then bootloader. If everything went well you should be ask to flash something. Then select your file on the sd card.

i see what happened. this is why i dont use auto scripts. if one command fails, there is no possible way to find out which. just unroot using an ruu or a pc36img.zip and then do zikronix's there will be root tutorial. i'll link it in my sig soon.

doesnt appear to be reading the file says no image. to be honest not sure if i am doing this right. did you want me to use two different sd cards.

make sure it's named pc36img.zip exactly. and is on the root of ur sdcard (not in any folders). i have the method linked in my sig now btw.

dkdude36 said:
i see what happened. this is why i dont use auto scripts. if one command fails, there is no possible way to find out which. just unroot using an ruu or a pc36img.zip and then do zikronix's there will be root tutorial. i'll link it in my sig soon.
Click to expand...
Click to collapse
try to follow the above link. This might be a little easier. Don't worry your phone can see be saved. If all else fails your phone is not rooted so you can take it to Sprint and tell them that your phone is jacked and you need a warranty replacement. Last resort.

Desire un-responsive - Please Help

I've seen a couple of threads such as this with no real solution.
I've been happily using my Desire for months without changing roms or whatever (CM7 and s-off) until last night I opened my Dolphin browser and before it loaded the homepage it froze, totally un-responsive. I took the battery out, and to my horror, it was still totally un-responsive. Wouldn't respond to pressing the power button, pressing volume down+power, charger, or usb.
The battery at the time was about 50%, I've had the battery in and out about 100 times now, trying things like leaving the battery out and then trying again, keeping it on 'charge' for a while and trying to get it booted, with no response at all.
This was until an hour ago, I hopefully tried to boot the phone after the battery, sim and sd card had been out for a while and I got a vibration, and then it hung on the flash screen. I had to remove the battery, then tried to boot again with no response, so I left it a while again, put the battery in and got to the bootloader, thought I'd get into recovery and try a nandroid or something, only when I selected recovery it hung on the slash screen again.
Does anyone have any ideas what this is, or how this could be fixed? Damn I hate not being able to use my previously awesome phone!
I apologise for the long post, I'm just trying to give a good explanation of things. I just couldn't see the problem being my battery, only the day before the problem I was telling my friend how great the battery life on my phone is, and that he should give rooting a go and use CM7, this probably hasn't swayed his decision to root his phone.

stevoh84 said:
I've seen a couple of threads such as this with no real solution.
I've been happily using my Desire for months without changing roms or whatever (CM7 and s-off) until last night I opened my Dolphin browser and before it loaded the homepage it froze, totally un-responsive. I took the battery out, and to my horror, it was still totally un-responsive. Wouldn't respond to pressing the power button, pressing volume down+power, charger, or usb.
The battery at the time was about 50%, I've had the battery in and out about 100 times now, trying things like leaving the battery out and then trying again, keeping it on 'charge' for a while and trying to get it booted, with no response at all.
This was until an hour ago, I hopefully tried to boot the phone after the battery, sim and sd card had been out for a while and I got a vibration, and then it hung on the flash screen. I had to remove the battery, then tried to boot again with no response, so I left it a while again, put the battery in and got to the bootloader, thought I'd get into recovery and try a nandroid or something, only when I selected recovery it hung on the slash screen again.
Does anyone have any ideas what this is, or how this could be fixed? Damn I hate not being able to use my previously awesome phone!
I apologise for the long post, I'm just trying to give a good explanation of things. I just couldn't see the problem being my battery, only the day before the problem I was telling my friend how great the battery life on my phone is, and that he should give rooting a go and use CM7, this probably hasn't swayed his decision to root his phone.
Click to expand...
Click to collapse
did you try rebooting it without sdcard?

If you manage to get it running , try to flash a shipped ROM - it should unroot you and fix any software problems . Try taking it back to your carrier as that sounds more like a hardware problem.

you are stuck on HTC screen are you not? Then this is the exact same situation is it not?
bortak's Troubleshooting Guide said:
S-ON
"I'm S-ON, I can't boot recovery, and my phone doesn't boot "
This is a bit of a worse situation, as you cannot flash system critical parts such as the recovery image and just restore a backup. This unfortunately means that you will lose all of your data when you attempt to fix the phone.
[STEP1]- Make sure that you have a goldcard. If not, create one from the tutorial.
[STEP2]- Battery pull. Hold the BACK button and the POWER button to boot into FASTBOOT mode.
[STEP3]- Download the latest WWE RUU from here
[STEP4]- Run the RUU and wait for completion WARNING: DO NOT, BY ANY CIRCUMSTANCES INTERRUPT THE PROCESS - THIS WILL MORE THAN LIKELY END UP WITH A BRICKED PHONE - NOT EVEN IF GOD HIMSELF TELLS YOU TO DO SO, OR IF THE US PRESIDENT THREATENS YOU WITH THERMO-NUCLEAR WAR
[STEP5]- Once the phone is booted, you are now returned completely to stock. You will need to re-root again, and I'd recommend S-OFF
Click to expand...
Click to collapse
P.S. Remember to read disclaimer on the thread.

kmaq said:
did you try rebooting it without sdcard?
Click to expand...
Click to collapse
I have tried booting without sdcard with no luck.

Walter1115 said:
If you manage to get it running , try to flash a shipped ROM - it should unroot you and fix any software problems . Try taking it back to your carrier as that sounds more like a hardware problem.
Click to expand...
Click to collapse
I would love to try that, only I can't boot the phone at all, not even into recovery.
bortak said:
you are stuck on HTC screen are you not? Then this is the exact same situation is it not?
P.S. Remember to read disclaimer on the thread.
Click to expand...
Click to collapse
I've changed the HTC screen to a Google one, but yes, formally the HTC screen.
I will try and get to the bootloader/fastbootagain, only I have not been able to get to that today. I'm going to download an RUU, and try and flash it, although I'm not sure how if I can't get into recovery? Any help there?

stevoh84 said:
I would love to try that, only I can't boot the phone at all, not even into recovery.
I've changed the HTC screen to a Google one, but yes, formally the HTC screen.
I will try and get to the bootloader/fastbootagain, only I have not been able to get to that today. I'm going to download an RUU, and try and flash it, although I'm not sure how if I can't get into recovery? Any help there?
Click to expand...
Click to collapse
[STEP2]- Battery pull. Hold the BACK button and the POWER button to boot into FASTBOOT mode.
Click to expand...
Click to collapse
you don't need recovery

bortak said:
you don't need recovery
Click to expand...
Click to collapse
Made a noob error there and didn't have the udb plugged in. Got fastboot up, and downloading an RUU, will let you know how I get on, thanks for the help.
Would you advise, running my previous nandroid, once I get up and running again?

stevoh84 said:
Made a noob error there and didn't have the udb plugged in. Got fastboot up, and downloading an RUU, will let you know how I get on, thanks for the help.
Would you advise, running my previous nandroid, once I get up and running again?
Click to expand...
Click to collapse
up to you, doesn't make a difference

Thanks for the help, unfortunately when I got the RUU downloaded and the bootloader downgrader I now can't get the phone into fastboot! Rather gutted, as I could get it there the other day, now I may have to accept defeat!

What happens when you try to get to fastboot mode? How do you do it? Try to boot into hboot, then press power button and you should be in fastboot mode.

stevoh84 said:
Thanks for the help, unfortunately when I got the RUU downloaded and the bootloader downgrader I now can't get the phone into fastboot! Rather gutted, as I could get it there the other day, now I may have to accept defeat!
Click to expand...
Click to collapse
NEVER accept defeat with Android. Try my guide for help.

MatDrOiD said:
What happens when you try to get to fastboot mode? How do you do it? Try to boot into hboot, then press power button and you should be in fastboot mode.
Click to expand...
Click to collapse
I can't get into any sort of boot mode, I've tried leaving it for days and trying the button sequences, I've tried having it plugged in for a day, and then trying, with no luck!
bortak said:
NEVER accept defeat with Android. Try my guide for help.
Click to expand...
Click to collapse
I will have a look, I will try anything really! just need some more ideas....

bortak said:
NEVER accept defeat with Android. Try my guide for help.
Click to expand...
Click to collapse
I may have to accept defeat, but I don't think I will be blaming Android, more than likely a drop of the phone in the past that has taken it's toll or something.
Sadly nothing in the contents of your quite excellent guide jumped out at me as relating to my problem.
But, thanks for helping and your advice.

stevoh84 said:
I may have to accept defeat, but I don't think I will be blaming Android, more than likely a drop of the phone in the past that has taken it's toll or something.
Sadly nothing in the contents of your quite excellent guide jumped out at me as relating to my problem.
But, thanks for helping and your advice.
Click to expand...
Click to collapse
Ahh well that's a shame, get HTC to fix it for you

bortak said:
Ahh well that's a shame, get HTC to fix it for you
Click to expand...
Click to collapse
I have been onto them. The response from HTC was amazing, after detailing in an email my phone is dead, won't respond and won't turn on.
I was told, 'while the phone is on, remove the battery and sim and perform a soft reset, if this fails, perform a factory reset, through settings'
I replied asking them how much it will be for them to fix it, they haven't replied! Maybe they don't do weekend!
So if I send it off to them, are they going to frown upon me for fiddling with the phone and rooting etc?

[Q] One M8 Stuck on Logo...Period

I am in need of some serious help. My AT&T M8 won't boot past the HTC logo screen and won't allow me to go into recovery or the hboot screen. I believe I may have wiped the OS on it; this is the only thing I can think of that makes sense. Furthermore, when I try to power down the device by long pressing the power button, it doesn't respond at all. It just stays on the logo screen. It was so bad that I just left it plugged in overnight and I don't have a clue as to how long it took to power off because I fell asleep before it did. If there's a video tutorial out there that someone has or simply a link that can show me how to install something via backdoor on this device, that would be great!

alpinesun said:
I believe I may have wiped the OS on it; this is the only thing I can think of that makes sense. !
Click to expand...
Click to collapse
Recount as best you can, all the steps that got the phone to this point.
What were you trying to do when this happened?
Also, need much more info in order to help:
1) bootloader unlocked?
2) custom or stock recovery
3) custom ROM?
4) what hboot number?
5) s-on or s-off
6) did you make a nandroid with custom recovery?
alpinesun said:
Furthermore, when I try to power down the device by long pressing the power button, it doesn't respond at all. It just stays on the logo screen.
Click to expand...
Click to collapse
Hold power and vol up for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of those buttons, and just hold vol down. Don't let go until the hboot screen appears.

Thanks already. I didn't realize I had to hold down the volume down button after it goes dark. It got me into twrp. I believe I should be good from here after I download a new rom to sideload. But to give you a run down, I was prepping the phone to sell it by wiping the data and installing the rom the guy said he wanted on it. When I was going thru the normal procedure to install the rom (wipe, flash, etc) that's when the phone started sticking on the logo screen. My assumption was that I downloaded a bad rom, so since then I've been trying to get back into twrp so I can load a new rom and finally was able to after you told me this. I'll report back if a new rom actually didn't help the situation. I only thought I wiped the OS because something similar happened with my Note when I was tinkering and that was the result.

alpinesun said:
I'll report back if a new rom actually didn't help the situation.
Click to expand...
Click to collapse
If you need any further help, please answer all the questions I previously asked.
Good luck.

redpoint73 said:
Recount as best you can, all the steps that got the phone to this point.
What were you trying to do when this happened?
Also, need much more info in order to help:
1) bootloader unlocked?
2) custom or stock recovery
3) custom ROM?
4) what hboot number?
5) s-on or s-off
6) did you make a nandroid with custom recovery?
Hold power and vol up for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of those buttons, and just hold vol down. Don't let go until the hboot screen appears.
Click to expand...
Click to collapse
So, it seems I'm still having the problem, even while trying to install cyanogen. Here are the answers to those questions...
1) bootloader unlocked?... YES
2) custom or stock recovery... TWRP
3) custom ROM?... It was a custom AOSP Rom
4) what hboot number?... 3.16.0.0000
5) s-on or s-off... S-OFF
6) did you make a nandroid with custom recovery?... It was erased
Any help you can give from this point would be awesome. Thanks again!

alpinesun said:
So, it seems I'm still having the problem, even while trying to install cyanogen.
Click to expand...
Click to collapse
Failure to flash ROMs can often be solved with fastboot erase cache, then install TWRP by fastboot again. Update TWRP version, if you are using an outdated one.
Also, if you try to flash any ROMs based on Sense software beyond version 1.x (huge majority of them are past 1.x at this point) you will likely experience extremely long boot times (10 minutes or more) and broken WiFi due to outdated firmware. But CM should be okay.
alpinesun said:
6) did you make a nandroid with custom recovery?... It was erased
Click to expand...
Click to collapse
It was erased, or you wiped it?

Okay. Do you suggest trying an older sense rom to see if it works? The last time touched the phone was when I picked up my Note 4, so I will look for something that predates that.
As for the nandroid being erased, I can only assume it was my actions that caused it to be deleted, but I don't recall intentionally doing it.

alpinesun said:
Okay. Do you suggest trying an older sense rom to see if it works?
Click to expand...
Click to collapse
Sure, it couldn't hurt. With your current firmware, you will need a ROM based on 1.x software. There aren't a heck of a lot of those left. But there are a few. GoldenEye is one I can personally vouch for, since I was running it for a while back in the day:
http://forum.xda-developers.com/showthread.php?t=2705640
But I would definitely recommend just trying fastboot erase cache and re-install TWRP first. I've lost count how many times suggesting this simple fix has helped other users here on XDA, when ROMs fail to flash.
alpinesun said:
As for the nandroid being erased, I can only assume it was my actions that caused it to be deleted, but I don't recall intentionally doing it.
Click to expand...
Click to collapse
Fair enough. Just FYI, don't do a factory reset in bootloader (in the OS settings or recovery is OK). On modded phones this may cause the internal storage to become corrupted. Nandroids have sometimes been lost this way. This may or may not be what happened to you. Just wanted to throw that out there.
Also, there has been the occasional occurrence of internal storage being corrupted, possibly by TWRP. It may not even have been something you caused.