Worst Droid Incredible situation I have seen yet... - Droid Incredible Q&A, Help & Troubleshooting

I have just started working on this Incredible. It has not successfully been rooted although it appears that somebody may have tried, unsuccessfully. When I try to start it, it will boot up as far as the unlock screen. As soon as it begins it's media scan, it shuts off and reboots to the white "Droid Incredible" screen.
I have access to hboot mode and fastboot mode. When I tried to start recovery mode, I only get the black screen with the red triangle. It is still showing "s-on" in the hboot screen which I can only assume means that the phone does not have root access.
I would simply like to get this device back to usable (stock) condition. I have rooted phones before but this one has me stumped.
Any ideas?

"Unroot" it, load a PBimg and restore to stock, next time you try to root use unrEVOked.

Yup. The RUU image is the solution to practically everything.
Just download this and rename it exactly "PB31IMG.zip" and place it on the root of the SD card (make sure it's formatted as FAT32 first). Then boot up into hboot (it takes a while to scan the image) and vol-up to confirm the update. And make sure it has a good charge first!

This should go in the Q&A section.
The PB31.zip method recommended by Smokeey will be the best solution. If for some reason that doesn't work try Verizon's RUU .exe here: http://shipped-roms.com/shipped/Inc...dio_1.00.03.04.06_release_161493_NoDriver.exe

Usually your phone has to be s-off already as well as your sd card formatted FAT32 to install a new PB31IMG.zip

Crans said:
Usually your phone has to be s-off already as well as your sd card formatted FAT32 to install a new PB31IMG.zip
Click to expand...
Click to collapse
You only have to be S-Off to install a custom (unsigned) PB31IMG.ZIP, installing the PB31IMG.zip from verizon's RUU will still install successfully.

Best of luck

dawynkoop said:
You only have to be S-Off to install a custom (unsigned) PB31IMG.ZIP, installing the PB31IMG.zip from verizon's RUU will still install successfully.
Click to expand...
Click to collapse
Winner. Love Tron by the way.

Related

[Q] HELP! Im stuck at Hboot

I was trying to get cm6 installed on my Evo and unfortunately, my mac unzipped the files as i downloaded them.
Unknowingly, I flashed the SPL engineer and Radio from the unzipped folder. However, before flashing cm6, i realized the mistake, and switched to PC. I restored my initial backup from ROM manager and then tried reflashing the (now properly zipped) engineer folder, but when it tried to reboot, it got stuck in hboot and it wont reboot. When I try restoring from Recovery, it says theres a problem with the boot image. Any ideas or did i kill the phone?
try this thread
http://forum.xda-developers.com/showthread.php?t=752832&highlight=pc36img+hboot
Basically someone took hboot and put it into a pc36img.zip format. So you should be able to place this on the root of the SD card, which means you'll have to take your sd card out of your phone and stick the pc36img.zip on it through a PC. Also make sure that the file reads exactly pc36img.zip. Stick your sd card back on your phone, turn on, see if you phone finds this zip card automatically when it boots and hopefully applies it so you get hboot back.
I read that this might make your lose root and wipe your phone, but at least you can get hboot back hopefully. I'm no expert, but thats a start.
If this does get you back hboot, then you might check out this thread to get your Nand unlocked, (if it shows security-on)
http://forum.xda-developers.com/showthread.php?t=701835
Search the development forums, they can help you a lot. If you can get hboot to work again, you might have to flash a stock version thats unrooted to get everything back to a running state. Remember that you need some type of recovery such as clockword mod or Amon Ra to flash roms. If you don't have recovery up and running then you might look for a stock version in the pc36img.zip format that can run from hboot.
I haven't tried this, therefore I am not responsible for anything that happens to your phone. These are suggestions, since you can't seem to go any further.
Thanks, yeah after a bit of tinkering, I got it fixed. The PC36img file worked. thanks for the suggestions.

[Q] Boot loop (no boot image)

Hey guys! I have no idea where to post, so I apologize if I'm in the wrong section.
I'm very new to rooting and I've seem to come into a major problem. (Atleast in my eyes.) To start off I had gotten my HTC Evo 4g & used the method of UNRevoked to root my Evo. I then found out UNRevoked isn't a full nand unlock & all the nitty gritty, so I came upon Toastcfh's guide to rooting the Evo. I performed half the instructions as told and was then in this boot loop. Right before it happened I (think) I erased the Dalvik Cache, but I definitely hard formatted the whole phone/cache. Anyway as told in the instructions I was suppose to flash the PC36IMG.zip to my phone and I did. Once that all configured it rebooted on itself & now the phone is stuck in boot with stock recovery method. I can load into HBOOT and see that in green lettering it says: SUPERSONIC EVT2-2 SHIP S-OFF, HBOOT-0.79.0000, TOUCH PANEL-ATMEL224_16ab, RADIO-1.39.00.04.26. Please help me. I havent used my phone for a whole day now. :\
To add: Before the PC36IMG.zip got added on my phone, I had clockwork mod recovery. Now I have the stock one I'm guessing. I have tried a stock RUU through HBOOT USB, but the RUU either says some error my phone battery is under 30% (when it's fully charged). Or the RUU will say waiting for device to connect. & I tried putting a rom on my sd card then flashing or whatever and my computer wont open my sd card unless, I put it in the disk reader. Please ask questions, I'll answer as best as I can...thanks!
The current Unrevoked does in fact unlock nand, so you should have stopped there. I am not familiar with Toast's rooting method, so I can't say for certain what happened. The good news is, you are probably fine, you just need to reflash a rom. Since you can't get into recovery, the best way to fix this is to flash a rooted stock pc36img from your hboot. Download the file from THIS THREAD, rename it to pc36img, put it on your sd card and boot into hboot. It will find it automatically and then it will take a few minutes to load it. Once it's loaded it will ask if you want to run the update, choose yes and let it do its thing. When it's done you will have the latest rooted stock rom on there and clockwork recovery. Make sure you delete the old pc36img off your sd card before doing this. Good luck and godspeed.
Did what u said there MetalHead. still getting boot loops at the white htc evo 4g screen and can not get into recovery. Do you have anymore suggestions?
I would try it again but use this PC36IMG.zip instead.
http://www.4shared.com/file/5U4M4eVi/PC36IMG.html?cau2=403tNull
This one is completely stock. You will be unrooted after running it, so you will have to root again.
Sent from my HTC EVO 4G with Tapatalk

Very Unusual Problem - Can you help??? Please

Hello folks,
First of all can I say what a great site this is and how many super and generous people there are who help out twits like me every day!
I have rooted and flashed my phone many, many times, so I am not a Noob as such, though I am stuck on this one....
Here's my issue......
Got phone back from HTC repair - New motherboard - Worked fine.
HBOOT 0.93
I rooted phone using Unrevoked version 3
Then I installed LeeDroid 2.2d - latest version from XDA developers.
Phone worked fine for a few days.
I downloaded a few apps and synced calendars etc.
Then this morning - I unplugged my charger from the phone and Bang.....Phone seems to be not working, my Calendars are blank, so I decided to reboot phone.....................
Now I am unable to get past the HTC White Logo screen. AND I cannot access Recovery mode or Clockworkmod.
Though I can get to the Hboot screen by holding the down key and power.
Cannot boot into recovery though even from this menu.
The initial Recovery bit - the green writing that pops up when the phone looks at the recovery image, seems to be saying something like wrong image - Below.
SD Checking...
Loading...[PB99DIAG.zip]
No Image!
Loading...[PB99DIAG.nhh]
No Image or Wrong Image!
Loading...[PB99IMG.zip]
No Image!
Loading...[PB99IMG.nhh]
No Image or Wrong Image!
I have rebooted several times, but no good.
I have plugged my Desire in to PC and gone into Fastboot mode and then tried to install the Stock HTC RUU by running the exe from my computer.
RUU_Bravo_HTC_WWE_1.21.405.2_Radio_32.36.00.28U_4. 06.00.02_2_release_126984_signed
However I just get either error 131 or Error 140 depending on which SD card I put into the phone..........
This has got me completely stumped? Am I bricked completely or is there a way around this?
Any ideas?
HELP!!!!!!!! - I thought I was good at this!
Download a PB99IMG.zip from www.shipped-roms.com
put it into the root of your sdcard and it should reflash without a problem.
Well i don't know why both your recovery and system has got corrupted without you doing a thing to it. It usually only happens if you messed something up.. Not saying you have, but now would be the time to tell
Otherwise everything you say is exactly what i would expect your phone to do.
First of all the green writing in hboot is not a look at the recovery but a check to see, if you have put a zip file with that name on the sd-card. This is just an alternative to using the ruu.exe
Second of all the stock rom you try to flash may contain an older hboot version og something similar, which is just giving you the error because you are not allowed to downgrade to an earlier software/hboot version. Try the newest one instead with your goldcard in the phone of cause.
And finally no you are not even close to a brick here seriously some people should take a deep breath and read through the forum(not specifically you but people in general. There is just too many topics with people screaming heeelp i have no idea what i did to my phone). Theres plenty of solutions, and it is quite hard to actually brick the phone. Unless you actually tried pulling the battery while flashing a hboot or radio update almost any other software problems are easily solved, because of the way this system is build.
edit: and if you try the above suggested by h3llb3nd4. You should be aware that your phone model on that page is bravo and not desire, which is the cdma desire. So if your phone has a sim card you should pick bravo. You still have to choose one with a similar or newer software and hboot version than your current.
Hi guys,
The latest with the saga is.
I managed to get the latest Froyo RUU to run and install successfully on my phone.
However - Phone still will not get past the HTC white screen, it just sticks there.
I am pretty much out of ideas now?
h3llb3nd4, thank you for your advice, I will give this a go, but as I cannot access any menu's to do a reflash I'm not sure I understand how this can help me? - Not that I'm saying it won't, it's probably my lack of knowledge.
Otherwise, I have to say this phone seems to be a big trouble. I mean even a successful RUU install and still no reboot? Weird
Thanks so much for your help and advice...keep those ideas coming
Rich
h3llb3nd4 said:
Download a PB99IMG.zip from
put it into the root of your sdcard and it should reflash without a problem.
Click to expand...
Click to collapse
Well I tried this, and placed the zip file onto the root of SDCard. However then I restarted phone and it simply stuck at the HTC screen as before?
Do I need to do anything else? - I cannot access recovery to install from zip card.
Do I need to unzip the zip file? or maybe rename it?
Also I am now installed with the latest froyo Bravo RUU Rom 2.10, so the image file that is for 1.21 may not be right for this?
Help........
Put PB99IMG.zip on to the root of your SD card. Then boot into the bootloader (power on with vol down held down).
The bootloader will automatically scan the SD card root for an update file and install it. That should get your back to running stock again.
bigstoo said:
Put PB99IMG.zip on to the root of your SD card. Then boot into the bootloader (power on with vol down held down).
The bootloader will automatically scan the SD card root for an update file and install it. That should get your back to running stock again.
Click to expand...
Click to collapse
Hi Bigstoo,
Sooo close, it actually started reading the PB99IMG.Zip file. However it failed to update sadly.
The error message was "update fail"
Could this be that the ROM image that is on the phone is a higher one than this PB99IMG file? Is there one that is suitable for use with
RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed
Thanks though! - Nearly there maybe..............
Ramphis29 said:
Hi Bigstoo,
Sooo close, it actually started reading the PB99IMG.Zip file. However it failed to update sadly.
The error message was "update fail"
Could this be that the ROM image that is on the phone is a higher one than this PB99IMG file? Is there one that is suitable for use with
RUU_Bravo_Froyo_HTC_WWE_2.10.405.2_R_Radio_32.44.00.32U_5.09.05.30_2_release_142828_signed
Thanks though! - Nearly there maybe..............
Click to expand...
Click to collapse
Right I have found the correct PB99IMG file for my current stock Rom.
The phone found it in Bootlaoder and went right through the installation process correctly and successfully......................
Outcome - Phone still not working at stuck at the HTC White screen.
I would say it's now looking like hardware issue to me? I cannot think of anything else that might get this bloody phone to work again...............
Sheeeesh

Black Screen of Death - Failed hboot Downgrade

I know at least 2 other people have had this happen so I wanted to make a central thread to troubleshoot and maybe fix it. Chime in with what you've tried and (hopefully) what worked.
After a failed attempt at downgrading my hboot, I'm stuck with no picture on the screen. I can only access my phone in fastboot and the official RUU .exe. When I try to run the exe, I can get as far as the phone rebooting into bootloader but then it just times out. In fastboot I have tried to flash a new hboot or boot image but get "failed image error" or somethng.
Any other ideas/solutions?
Did you try flashing a recovery through fastboot? There is a link to amon ra's thread in my sig that has directions on it
Sent from my PC36100 using XDA App
I had the same problem this weekend.
http://forum.xda-developers.com/showthread.php?t=839155
Apparently nobody knows what to do because I didn't get it fixed.
EDIT
That being said, today I gave up and took it to Sprint, said HTC told me to use a program to restore it to factory defaults (I was very vague about the RUU, tried to sound as unknowledgeable as possible), and it stopped midway (which is sort of the truth). The guy at Sprint tried to restore it using their program, but it wasn't working. He asked if it was rooted, I played dumb, and I'm getting a new one sent to me through the warranty for free.
If your NAND is locked again (S-ON) you will only be able to flash an update signed by HTC.
I'm assuming you had the 2.02 hBoot? If so place this on your SD card, rename it to PC36IMG.zip and then put it back in your phone. Hold vol down and boot into your bootloader like normal, and after a full minute push vol down. If all goes well it will flash everything the RUU would normally.
3.30.651.2_PC36IMG.zip
xHausx said:
If your NAND is locked again (S-ON) you will only be able to flash an update signed by HTC.
I'm assuming you had the 2.02 hBoot? If so place this on your SD card, rename it to PC36IMG.zip and then put it back in your phone. Hold vol down and boot into your bootloader like normal, and after a full minute push vol down. If all goes well it will flash everything the RUU would normally.
3.30.651.2_PC36IMG.zip
Click to expand...
Click to collapse
he wasnt getting into the bootloader...I had a phone that did this...I was able to recover using unrevokeds hboot drivers and the 3.30 ruu on a 32bit windoes 7box

[Q] Phone possibly bricked but it might be saveable!

Hi,
My first phone was rooted and I rooted my second too so I am confident rooting them however my second phone which had been rooted for a while had a space issue on SD card so I cleared out a few things which unfourtunatley included all the backup files ....
It worked fine afterwards but didnt let me change rom (using rom manager) so I just left it in working order for a few months until I wanted to reflash a new rom (as I am sure most people do every few months)
When it didnt let me, I tried to unroot and root options using superoneclick and unrevoked3 however, unrevoked 3 just stayed on "running root" and superoneclick got so far and crashed. When I go into the bootloader, it says something about some filed missing (think might be some nbh files).
At the moment, when normally turning the phone on, it stays on the screen with the pink circle, the first boot screen.
I have tried updating it using the RUU but it takes a long time and then says "use the correct rom for your device" which I am, this method just boots my phone and goes to a htc logo.
I can also get into the bootloader but when I apply update.zip, it says it has failed and something about files not existing/step 7 failure.
The thing is, I can get to fast boot and I am sure there is a way via ADB to force a new image (such as a cyanogen recovery image) on to the device.
Can anyone tell me how to push an image to the phone without using the RUU (as this didnt work for me)??
Maybe my phone is just bricked
Thank you very much!!
It. Is. Not. Bricked.
You can only push files onto the phone through fastboot if you are S-OFF (are you?)
Have you tried to enter recovery? boot into Bootloader (vol down + power) and then select recovery. Does it work?
no?
Then you need a goldcard. Make one with your working Desire, stick it in your misbehaving one, and then run the latest WWE RUU (link on my guide, check #resources)
Thanks but I do not have another Desire...
Any card reader
yeah, I got a card reader laying around somewhere, if not ill go get one in Tesco, what where you thinking?
bortak said:
It. Is. Not. Bricked.
You can only push files onto the phone through fastboot if you are S-OFF (are you?)
Have you tried to enter recovery? boot into Bootloader (vol down + power) and then select recovery. Does it work?
no?
Then you need a goldcard. Make one with your working Desire, stick it in your misbehaving one, and then run the latest WWE RUU (link on my guide, check #resources)
Click to expand...
Click to collapse
Hi Bortak, I am having similair problems with my phone sticking on the pink circle screen. I cant seem to load a recovery file from Bootloader. Will I need to make a Gold Card, my phone is s-off.
thanks mate
if phone is S-OFF go to my guide, look at advanced boot problems S-OFF.
SOLVED WOOHOO!
Thank you to all who helped but I managed to fix it my own way.
For anyone still having trouble...
I still had the cyanogen mod bootloader soo all I did was download the latest cyanogen mod rom and apply it (you can mount sd card from cm bootloader) and after a hairy minute, it finally booted up!
Mugube said:
SOLVED WOOHOO!
Thank you to all who helped but I managed to fix it my own way.
For anyone still having trouble...
I still had the cyanogen mod bootloader soo all I did was download the latest cyanogen mod rom and apply it (you can mount sd card from cm bootloader) and after a hairy minute, it finally booted up!
Click to expand...
Click to collapse
#facepalm#
Translation: I flashed another ROM because my other one didn't boot.

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