3G connected, but no data down? - Droid Incredible Q&A, Help & Troubleshooting

I've skimmed a few forums for this issue but didn't find anything. When I first got my incredible in November, it would take half a dozen tries to fully connect to 3g; I would get upload and it would say connected, but no download, and pages wouldn't load. I got it replaced for a different reason, and the same thing happened with a brand new phone. Three months after, I loaded CM7, problem persists. Upgraded my baseband to the evo leak, problem persists. Is this documented, or is this just a regional thing maybe? It can't have just been a fluke.
Sent from my ADR6300

Have you tried dialing "*228"?

Yep. On all the ROMs.
Sent from my ADR6300

Related

[Q] Call Disconnected - Any Advice?

I've been seeing this problem for a few weeks now, with several different ROMs, including the original rooted stock ROM now. In nearly all of my recent calls, I get disconnected one or more times with the message "Call disconnected" and a "Dismiss" button. I'm thinking that this is because of my EVO and not the other side, since usually if they accidentally hang up or something the call just ends without a message box. As far as I can tell, I have good reception (at least according to the bars), and this is happening at home, where I've not had the problem before.
Does anyone know what could be causing this? My wife's EVO is not rooted, and she does not seem to be having this problem. But then again, I've not had the problem until fairly recently either. I've tried updating my profile and PRL with each new ROM, but it doesn't seem to have made a difference. Anyone have any suggestions as to how to stop this from happening?
Go into the settings menu andbupdate both your PRL and your profile. That *should* help with reception related issues.
posting & replying via the XDA Premium app.
Unfortunately, I've tried both of those things. I just did some testing today, and it seems that my phone is unable to stay connected during a phone call for more than five minutes before disconnecting, even if I don't touch the phone and just leave it sitting on a table.
Any other ideas? As far as I know, I haven't ever flashed my radio away from its default (2.15.00.11.19), and I'm currently using the leaked stock gingerbread ROM (build number 4.12.651.1 CL41771 release-keys and kernel 2.6.35.10-gaa602b7 [email protected] #1).
Maybe it's time to unroot and contact Sprint?
You can try downgrading from 2.15.00.11.19 to 2.15.00.09.01. You can download it from http://www.mediafire.com/file/jyedjkp1bm5amwm/EVO_Radio_2.15.00.09.01.zip
Afterwards, go into recovery, wipe cache & dalvik cache then flash the zip. You will be taken to the radio update screen and appear to hang. don't worry or get impatient. After it is finished, you will reboot into recovery and see the words "clearing cache" at the top of the screen. Simply select reboot and then you will boot to your homescreen. The initial boot will take a tad longer since it will be rebuilding the dalvik.
Hmm... I'm hesitant to downgrade my radio because my wife has an EVO with the same radio version number and hers doesn't have this problem. Granted, she is not rooted...
I understand. I've downgraded and upgraded everything several times for testing purposes and troubleshooting purposes and have never had a problem. The only hing about flashing radios is patience and not to pull the battery. Anyway, you can always call Sprint and see if they can troubleshoot it for you from their end.
posting & replying via the XDA Premium app.
I would contact sprint @ 877-809-6696 (advanced tech supp). Ask them to push a full reprovision to your device. See if that helps any. I was having issues when when on the airave, I was unable to receive incoming calls. This corrected it. I did try all the other steps listed above without any success.
This is interesting. I unrooted to test things out before calling Sprint, and the problem went away. I was able to stay connected for an hour (where before I couldn't last longer than 10-15 minutes). Yay, fixed, right? So, I rooted again and didn't install any ROMs or anything, just rooted, and the problem came back.
So, I have a solution, but I don't like it very much because it means I need to stay unrooted. Anyone have any idea why simply rooting the phone with Unrevoked 3 (and doing nothing else) could cause calls to disconnect? I'd love to be able to root again, but I can't deal with a phone that randomly disconnects all the time.
I am interested in this as well as I am rooted using unrevoked and get disconnected as well. I do find that it mainly happens though talking to people who have service on AT&T.. Quite wierd. All I hear is a beep then disconnected. This happens when I first place a call and it rings once or twice then beep, disconnected...
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
KingFunderberk said:
This may not be related to rooting. I'm still communicating with Sprint about this issue, and along they way they replaced my phone entirely, and the problem is still happening. Very frustrating, but it makes it very clear that the problem actually has nothing to do with the hardware. I'm pretty sure there is some network configuration problem on their end now. I'm waiting to root my new phone until this issue has been resolved. It is killing me!
Click to expand...
Click to collapse
So whats the final call on this ..?
Is it Rooting , Is it network .. i am too getting psyche with this .
I'm pretty sure it is not rooting. But I don't yet know for certain what it is. Sprint thought there might be something wrong with the antenna on my phone, but they had already replaced the phone, so I think that is unlikely. They gave me a femtocell range extender to use in my house. Basically, I plug it into my broadband connection, and it is like having a mini cell tower in my house, giving me a very strong connection. Sure enough, when connected to that, I haven't had any calls drop. However, my phone still sometimes doesn't connect to the femtocell and instead connects to some other tower for some reason. My wife's phone doesn't do this, so I still think there is something wrong with my phone. I may contact Sprint again about this. ...sigh...
What is your area some area evo don't work properly like on rahim yar khan in this time connection don't work properly some signal drop and some time up i sure after few day signal work properly then problems will be solve.
My phone EVO is doing this now as well. Has anyone heard/read a solution?
greg_99 said:
My phone EVO is doing this now as well. Has anyone heard/read a solution?
Click to expand...
Click to collapse
I am having the same issue, out of the blue. No problems up until a few days ago. I'm wondering if it is maybe an issue with a certain version of the Evo. I have a version 002. Thoughts?
Greg_99 any progress on what might be causing this issue?

[Q] Wi-Fi Error

Please Help. I have had my Inc for about 3 months now and have tried different ROMs. Today I noticed that my phone was not connected to my Wi-Fi at work. When I try to enable Wi-Fi the only thing it says is "error." At first I thought it was mabye the ROM, restored from a back up from a different rom a couple days ago, still get error when enabling Wi-Fi.
CWM 3.0.0.8
hboot -0.92.0000
radio-2.15.00.07.28
ROMS Kingdom Stock Sense 3.0 Rls 1.1 and IncRom 1.6
Do you think my Wi-Fi is broken all together or should I try to upgrade my radio, or try some other solution?
Can your phone not connect to ANY wifi network or just this one in particular?
Sent from my ADR6300 using XDA App
Will not connect to any. Wi-Fi can will not enable. Every time I try it says "Turning on..." for several seconds and then says "Error" and Wi-Fi is still unchecked. When I try to enable Wi-Fi Tether for Root is fails and instructes me to check log. The log is as follows:
Loading bcm4329.ko module (fw_bcm4329_apsta.bin from /etc/ firmware)...failed
Starting access-point...failed
Activating WiFi interface...failed
Enabling NAT rules...done
Enabling IP forwarding...done
Tethering now running...done
My laptop can not connect or see my phone to tether to it. Yes it has before.
I'd think that it sounds like a hardware issue if it was working before, but it can't hurt to try a different radio. TBH I haven't really heard of many other situations like yours, wish I could think of something...
Sent from my ADR6300 using XDA App
Thank you for the help. I think I will restore it to bone stock, take it to Verizon and see what they can do. My last Inc thay would not help with but sent to PCD where these phones are refurbished for HTC, they replaced the mother board and sent it back. Took 4 weeks though.
Well just restored phone to complete stock, still no Wi-Fi. Looks like I will be visiting Verizon on my lunch.
Well after several minutes at Verizon and them determining that yes there was indeed a problem with my Dinc, they warrantied it out and sent me a new refurb. Got that one yesterday. Got the phone activated, played with it for a while. When I went to lunch I really put it to use. Watching a short 15 min video the phone got warm and rebooted. And then rebooted again. When the phone finally powered up to a workable state I let it sit and cool down. Today for me lunch I decided to get it to reboot cycle again. Yep it did, took to Verizon which is about 20 min away and the entire trip it would keep rebooting. By the time I got to the store it would only boot up to the HTC Incredible screen until I pulled the battery and tried again. Still only HTC Incredible screen. Showed the sales rep, another one on the way. This will be my 4th phone since March of this year. I love the phone but if I can't get one that works it doesn't do much good.

Telus - Limited internet connection

Ok, I'm not sure what's going on or how to fix this. Yesterday, I couldn't connect to the market, it kept telling me it was a network error. I could still browse the internet no problem. Then I notice that Facebook wasn't updating, so it is a connection issue. It's weird that I could still browse the internet and Google+ would load my streams as well as upload photos that were taken. I decided to do a full wipe (data/cache/dalvik) and re-install Oxygen2.1.6.
The re-install went fine, but now I still cannot connect to the Market so my apps aren't re-installing. Any ideas what might fix this since a full wipe didn't help?
Nothing had changed between the connection working and it not working. The phone wasn't rebooted, nothing changed in my APN settings either. Connection bars are all green.
Everything works fine when I'm connected to wifi.
*Restoring a previous backup doesn't work either and whenever I try to re-flash 2.1.6 I get a bootloop. So confused.
Nobody knows?
Really don't want to flash the RUU and re-root/s-off again if I don't have to. Just seems weird to me that this was working one evening then suddenly not working the next day with no re-boot or anything different installed in between.
I'm not using a desire but rather a nexus s.. but I'm having the exact same issue. I've tried just about everything except unrooting to fix it.
Sent from my Nexus S using XDA Premium App
I'm going to try flashing a different radio when I get home but I can't really see that fixing it as it's been working with no issues since I first rooted it a while back.
I tried several radios with no success. Its so strange. Gmail, xda, browser work.. but no market, Facebook, or twitter widget updates from launcher pro. I'm so confused.
Sent from my Nexus S using XDA Premium App
Yea, all the same here. My YouTube app doesn't work either.
I've been experiencing the same problems. I've been researching and tinkering and I've found some interesting things out.
First off I am going to assume that you two are on the TELUS network, you never said but that is what I am on and I have heard no information about it occuring on other networks
I noticed it yesterday and initiated several re-flashes and radio updates, none of which helped. Today I went into TELUS and they told me that they have been having alot of people with the telus bravo encountering similar issues. So instead of frowning and walking out I decided to ask if I could speak to the technician.
According to him the issue is not a connection to the network, rather that either the phones radio or the network is dropping the connection partway through data transfer. Therefore you can get through the connection, DNS and handshake processes, but it will fail during the transfer of data, but at no specified time. So I could use Grasscities Tapatalk app because it was just transferring text and other light data, but downloading large amounts of data winds up failing, which is why you can’t get market to work. TELUS does not know if the issue is only affecting desires (looks like it’s wider than just that) or if it is happening on any other network. They are in the information gathering phase and still waiting on a reply from HTC’s technical team to see if it is a problem affecting the radios.
I’ve spent most of the last 48 hours trying to solve this problem with no luck. TELUS has assigned me top level case advisement so I will update this thread as I know more about the problem. In the meantime, and I know how much it sucks, you will have to stick with wifi (as will I T_T)
Yeah, I'm on Telus. That would explain why a friend with a Nexus S on Rogers had no problems at all. I sure hope Telus figures this out soon. For now, I'm subscribing to this thread and hoping you hear something back. I'll update if I notice my data connection has returned to normal. Thanks for the info!
Also on Telus. Thanks so much for the update. I was thinking it was something on their part and have been meaning to call them but I'm at work. Just kinda assumed it wasn't their fault since some data did work, but it's good to have an answer.
Now I just need to figure out why my phone keeps bootlooping on a fresh 2.1.6 Oxygen install.
No problem guys, I know how frazzled you feel; I’ve been the exact same way for the last 48 hours.
Though I must say I am surprised that the forums are not all aflutter with discussion about this. The way the technician at TELUS was talking it sounded like they were getting a lot of calls about this. But dear freaking god I hope they get this solved soon… and if not then they had better let me out of my contract.
glad to hear it's not just me.. this has been happening since I went and saw U2 at the Rogers Centre in Toronto Monday night.. Every time I tried to upload pics I was taking at the concert it would just pause on the upload, or fail out completely.. my signal was dropping to nothing there as well.. I thought, being at the "Rogers" centre, that perhaps they'd set up a Telus signal blocking station
But then the problems have continued through to today. Some stuff kinda works.. I can get FB and Twitter updates from my Colorize Widgets, but can't actually use the FB app. twitter.com works, but facebook.com doesn't. google works sometimes.. but most pages time out in the manner mentioned above.
Quite annoying.
That's weird. This has been happening since yesterday for me, but last night it had no problems Instant Uploading pictures to Google+.
Some functionality has returned for me. Market still won't load.. but Facebook half-loads and the twitter widget in launcherpro is loading again. They must be working on it. I hope they fix it all soon.
Sent from my Nexus S using XDA Premium App
Still all down on my end. Hope it gets resolved by tomorrow.
Sent from my HTC Desire using XDA App
All function has been restored for me. Hope you guys are good too.
Sent from my Nexus S using XDA Premium App
Everything is working here too now.
Sent from my HTC Desire using XDA App
Yeah, I just downloaded from the market and accessed facebook
Sent from my HTC Desire using XDA App

[Q] signal cycling, and failing

ok, I'm running quatro beta ICS (latest).
i havent had a massive crash or anything, it seems to have just started this fault, when trying to send SMS, make/receive call, or use the mobile network, the signal icon cycles through h/3g/g/e sometime a couple times, and it then might, might send the message, access the data network, etc...
things I have tried already are, reset APN settings, reflashed other ROMs, reflashed radio.
the fault appears in all the ROMs i have tried, and the fault is exactly the same after the radio flash.
Can anyone suggest something I might have missed? I thought maybe the bottom cover/antenna might be fudged?
cheers
steve
Reinstalled RUU, still problematic, must b hardware issue.
Sent from my HTC Desire HD A9191 using XDA App

Phone lost connectivity.....is it hardware?

So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
G1ForFun said:
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
Click to expand...
Click to collapse
Its scary how often this has happening...your probably the 5th person on xda who had this happen to them that i saw...Your efs folder probably got corrupt somehow and there is now way to restore that. You're going to need a get a warranty replacement...
Black listed?
Sent from my SAMSUNG-SGH-I717 using XDA
shehrammajid said:
Its scary how often this has happening...your probably the 5th person on xda who had this happen to them that i saw...Your efs folder probably got corrupt somehow and there is now way to restore that. You're going to need a get a warranty replacement...
Click to expand...
Click to collapse
I have read about that happening before, just don't know why it would have happened out of nowhere. Chalking it up as stuff happens.
funziebear said:
Black listed?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I asked them and they said it was in good standing.
G1ForFun said:
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
Click to expand...
Click to collapse
I bet you were fiddling around with radios huh? I messed around flashing alternate radios to mine and my girl's phone and her phone was having this issue. Nothing would fix it, good thing I created a nandroid backup because all issues were fixed after I flashed back.
IRIE4IPIER said:
I bet you were fiddling around with radios huh? I messed around flashing alternate radios to mine and my girl's phone and her phone was having this issue. Nothing would fix it, good thing I created a nandroid backup because all issues were fixed after I flashed back.
Click to expand...
Click to collapse
No...I wasnt doing anything to the phone. I had been running the same rom for about two weeks and was enjoying the luxury of amazing battery life.
While I was browsing the net on my phone, it lost signal...since then it hasn't returned.
I did do a warranty exchange so hopefully I will have a working device soon.
If anyone is feeling that their Galaxy S2 is slow, then just use a g1 for a day
Sent from my HTC Dream using XDA
Well hot diggity damn
I got a brand new in box galaxy s2 from t-mobile
$5 is all it cost me. Today is a good day.
Date on box 3/20/12
Made in China
My old galaxy s2 never did gain the ability to reconnect to the network...so strange. Happened on its own.

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