Screen problem please help!!! - Desire Q&A, Help & Troubleshooting

Hi,
I have an gel case on my desire and when i drop it either nothing happens to it or it will switch off and ill turn on and it works. today i dropped it in the house and the screen went blank, the screen isn't broke and the touch screen is working but the display is black ?
thanks in advance.

Any help please?
Sent from my E10i using XDA App

Just send it back to htc, i don't see other solution...

vnvman said:
Just send it back to htc, i don't see other solution...
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Click to collapse
i have had i over a year now

faddys123 said:
i have had i over a year now
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Click to collapse
Assuming you're from Europe, according to EU law:
"Article 5
Time limits
1. The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery."
Check if your country adopted this. It should, cause afaik it's pretty farking old...

vnvman said:
Assuming you're from Europe, according to EU law:
"Article 5
Time limits
1. The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery."
Check if your country adopted this. It should, cause afaik it's pretty farking old...
Click to expand...
Click to collapse
thanks yes i live in the UK but the phone wasn't sent i bought it from the shop on contract a year ago, so i go back to phoens4u would they be able to sent it back according to this law?

faddys123 said:
thanks yes i live in the UK but the phone wasn't sent i bought it from the shop on contract a year ago, so i go back to phoens4u would they be able to sent it back according to this law?
Click to expand...
Click to collapse
I think so, but you'll have to show them that you know the law and all, and you're not likely to get fooled, then i guess they'll behave
Btw: delivery by the way it's meant there is just the moment when you get your hands on the good, it has nothing to do with shipping afaik.

Cool so I will go to phones4u tomorrow tell them I need a repair and show them these if they say no and can you give me a link to.it so I can print it off
vnvman said:
I think so, but you'll have to show them that you know the law and all, and you're not likely to get fooled, then i guess they'll behave
Btw: delivery by the way it's meant there is just the moment when you get your hands on the good, it has nothing to do with shipping afaik.
Click to expand...
Click to collapse
Sent from my E10i using XDA App

@faddys123
Is your phone rooted? custom rom? if so then bad news warranty is lost

shankly1985 said:
@faddys123
Is your phone rooted? custom rom? if so then bad news warranty is lost
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Click to collapse
how will they know if the screen is blank ?

faddys123 said:
how will they know if the screen is blank ?
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Click to collapse
Good point They still probaly will ask you if you rooted though, what you say is up to you

shankly1985 said:
Good point They still probaly will ask you if you rooted though, what you say is up to you
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Click to collapse
theres a thread in the general desire forum about the warranty getting void, well it is worth a try better than nothing i guess...
do you know where i can get that law that was mentioned before??
and also my phone has been repaired once by them would my warranty get renewed form that date ?

faddys123 said:
how will they know if the screen is blank ?
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Click to collapse
They will know when they repair the screen.
Maybe you could flash an RUU from your PC?

Tarothsword said:
They will know when they repair the screen.
Maybe you could flash an RUU from your PC?
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Click to collapse
ill try where i can get the latest ?? that works

Get them here http://forum.xda-developers.com/showthread.php?t=695667

Tarothsword said:
Get them here http://forum.xda-developers.com/showthread.php?t=695667
Click to expand...
Click to collapse
cant find the one from orange uk ?
anyways after i do this, can i go the phones4u shop and ask them for a repair ? if even though its been over a year and i can use the EU law that claims i have two years ?

faddys123 said:
cant find the one from orange uk ?
anyways after i do this, can i go the phones4u shop and ask them for a repair ? if even though its been over a year and i can use the EU law that claims i have two years ?
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Click to collapse
Not sure but I think in the UK we only get 12 months

Tarothsword said:
Not sure but I think in the UK we only get 12 months
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Click to collapse
is there any proof of this in the uk law ?
edit: my phone has been repaired once by htc would my warranty get renewed from that date it got repaired ?

Related

Root status

I know Paul at Modaco have made some progress in rooting the desire.
But is there any other dev or team that are working on cracking the desire?
Without root this section of xda feel a bit empty...
good question me thinks.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Didnt he go away for 2 weeks on holiday?
He's back on the 20th of April:
http://www.modaco.com/user/1/paul/
are we sure we will be able to install custom rom at least?
totorip said:
are we sure we will be able to install custom rom at least?
Click to expand...
Click to collapse
Please look up what rooting means before asking this as this seems like another 'root' post. There are already many of these types of posts around why post new?
I am waiting for rooting so i can install different non eu keyboards
JOeS said:
He's back on the 20th of April:
http://www.modaco.com/user/1/paul/
Click to expand...
Click to collapse
Going by the state of EU airspace at the moment, I wouldn't necessarily count on that.
FloatingFatMan said:
Going by the state of EU airspace at the moment, I wouldn't necessarily count on that.
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Click to collapse
LOL I think you're right.
the situation here is almost tragic. the flights will be stopped until tomorrow for sure. this is a problem much bigger than our desire's rooting...
Sent from my LiquidE using Tapatalk
I definitely is a big issue... is it icelanders pay back for uk and netherlands wanting their money back??
I definitely is a big issue... is it icelanders pay back for uk and netherlands wanting their money back??
Click to expand...
Click to collapse
We wanted your cash, Iceland, not ash.
the situation here is almost tragic. the flights will be stopped until tomorrow for sure. this is a problem much bigger than our desire's rooting...
Sent from my LiquidE using Tapatalk
Click to expand...
Click to collapse
I know it's selfish, but living under the Heathrow flightpath, I'm kind of enjoying it. I can hear the birds!
Same here - it's idyllic bliss in 'ampstead without a bloody plane every 2 minutes. This is what it must have been like in the 1930s! Selfish or not, long may it continue (though the prospect of nose to tail flights through the night as they deal with the backlog isn't so attractive).
biemsy said:
We wanted your cash, Iceland, not ash.
Click to expand...
Click to collapse
pondus.no/Gerilja/Island-stor-ball/
Translated:
Put €30B in the garbage bin outside the Icelandic embassy tonight, and we will turn off the volcano. Don't call the police.
xdZKu7 said:
pondus.no/Gerilja/Island-stor-ball/
Translated:
Put €30B in the garbage bin outside the Icelandic embassy tonight, and we will turn off the volcano. Don't call the police.
Click to expand...
Click to collapse
Nicely done.

[Q] multiple question

Hi guys im new to this site so sorry if this is posted in the wrong section. Anyway I found a HTC desire at the V festival and have since spent the last couple of days trying to get it too work but have failed as the phone is blacklisted. So I have two questions for you guys number one is there Anyway to un-blacklist this handset?
And my other question is kinda random, if I cannot un-blacklisted this handset will it work in Ireland on a non UK carrier like meteor?
Thanks in advance
Mark.
What you want to do is illegal.
What you should have done is try to return to its rightful owner. However, you've clearly chosen not to do that and so are guilty of theft.
You'll get no help here.
foxmeister said:
What you should have done is try to return to its rightful owner. However, you've clearly chosen not to do that and so are guilty of theft.
You'll get no help here.
Click to expand...
Click to collapse
No its not like that. I got hold of the owner and said id send it too him in the post but he said he has already claimed on insurance for it so he has a new Desire already. I then got his address and shipped him his sim card (for the numbers) and his SD card as I don't need it. He said I could keep the phone but according to T-Mobile once you claim on insurance the other handset will stay blacklisted so its useless now. So I did try to get it back to the owner but he says he has no need for it.
It's still illegal. The phone doesn't belong to you, and if this second story is true, it belongs to the insurance company now.
I fully understand that it's not my phone but it seems a waste as all it could be used for is a media player and web browser. So what would you suggest I do with the phone?
Can't comment what I would do with the phone as it would too be illegal.
Ask elsewhere. I doubt the rules on this forum will allow you to get an answer here.
use it as a doorstop!
RAZOR1985 said:
use it as a doorstop!
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Click to collapse
lol, a paperweight would be a better use, door would slip over it.
SkillfulMmd said:
No its not like that. I got hold of the owner and said id send it too him in the post but he said he has already claimed on insurance for it so he has a new Desire already.
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Click to collapse
If he's already claimed on insurance, he's not the phones owner any more - the insurance company is! Trying to sell it could still get you charged with theft.
Regards,
Dave
No only that but the original owner could get done for insurance fraud for letting you keep it ...:..
Sent from my HTC Desire using Tapatalk
AndroHero said:
No only that but the original owner could get done for insurance fraud for letting you keep it ...:..
Sent from my HTC Desire using Tapatalk
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And he might if he plugs his old sim in his new phone
mercianary said:
And he might if he plugs his old similar in his new phone
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Click to collapse
Prediction can be a *****!
Regards,
Dave
foxmeister said:
Prediction can be a *****!
Regards,
Dave
Click to expand...
Click to collapse
Sure is. I flash a Tom everyday you know.
Someone should make a dictionary with words that aren't in the standard one.

Broke Tilt2...Now what?

I broke my tilt2. I do have incurance, so what phone will they give me as a replacement?
Also how can I relock my SPL? I can still use the phone, just the speakers/mic are broken.
Ok so I flashed back to stock...
The spash goes to AT&T for a sec and then says "Touch pro 2''
Well? anyone know what phone I will get?
reply
Rumor is that att will be coming out with physical keyboard android phones in the 'near' future. No idea how near. You can either try to wait it out by transferring the sim card to an old or temporary phone or you can buy one of the current options. There are two or three recent threads discussing replacements already here.
http://forum.xda-developers.com/showthread.php?t=1113529
http://forum.xda-developers.com/showthread.php?t=1103750
But im getting it replaced for FREE. I payed money for an insurance.
What will they give me if they cant fix it?
bijan588 said:
But im getting it replaced for FREE. I payed money for an insurance.
What will they give me if they cant fix it?
Click to expand...
Click to collapse
Got one this week on an insurance claim. The online process resulted in another Tilt2.
usatraveler said:
Got one this week on an insurance claim. The online process resulted in another Tilt2.
Click to expand...
Click to collapse
Oh, lets hope that if I go to the store and express a sense of urgency they will give me something else( I need it tomorrow)
bijan588 said:
Oh, lets hope that if I go to the store and express a sense of urgency they will give me something else( I need it tomorrow)
Click to expand...
Click to collapse
The store will tell you that the insurance stuff is all done online or over the phone. They use one-day shipping to send it. You might be able to negotiate a different device if you do it over the phone.

Does the phone come with the LED Case

Hello does this phone come with the LED case they showed in the launch video? or are they sold seperately? thanks
nugzo said:
Hello does this phone come with the LED case they showed in the launch video? or are they sold seperately? thanks
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Click to collapse
Sold separately. Picked up my M8 and Verizon didn't even have it in stock, and didn't give me a price.
nugzo said:
Hello does this phone come with the LED case they showed in the launch video? or are they sold seperately? thanks
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Click to collapse
no but has a rubber one
$49.99 + tax on the HTC website. Currently "Out of Stock" though.
The Dot View case is not on sale yet. Nobody is selling it.
A whole thread to find out about LED where are the moderators
Sent from my HTC Butterfly S using Tapatalk
These are the things that you'll find in the box itself
https://www.youtube.com/watch?v=RoQRXE9olNk
daorderdillon said:
A whole thread to find out about LED where are the moderators
Sent from my HTC Butterfly S using Tapatalk
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Click to collapse
Wow. This is a discussion forum and this is in the Q&A section.. Why do you feel this thread is an issue? How else would one know the answer without buying it...or asking? i did search first sir!
You should be asking yourself.... why post in a thread and not answer any questions... Oh yeah, you're a troll.. Where are the moderators? lol
nugzo said:
Hello does this phone come with the LED case they showed in the launch video? or are they sold seperately? thanks
Click to expand...
Click to collapse
Hey good old friend! I believe the case is sold seperate. Are you buying the M8?
rpomponio said:
Hey good old friend! I believe the case is sold seperate. Are you buying the M8?
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Click to collapse
Yes sir (ATT). Like yours, it's already in route. Gonna get to the shop early tomorrow with anticipation... And fingers crossed that we can unlock it at HTC Dev. Last two ATT HTC phones have been unlockable...Hopefully its just the Verizon that is locked down.
nugzo said:
Yes sir (ATT). Like yours, it's already in route. Gonna get to the shop early tomorrow with anticipation... And fingers crossed that we can unlock it at HTC Dev. Last two ATT HTC phones have been unlockable...Hopefully its just the Verizon that is locked down.
Click to expand...
Click to collapse
Glad to hear that! Service rep told me it would ship between the 28th and 4th of next month, i got a UPS tracking number about an hour later, its currently on its way i cant wait!!. Yea im hoping its not blocked from htcdev. but if it is, i dont think we need to worry much as it looks like alot of devs are buying the device and there is also s-off work being done as well. Firewater may possibly work but it has a different SoC so firewater will have to be adjusted for that. So I dont think we will be locked down very long if htcdev dont work
matt95 said:
These are the things that you'll find in the box itself
https://www.youtube.com/watch?v=RoQRXE9olNk
Click to expand...
Click to collapse
jaythenut said:
no but has a rubber one
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Click to collapse
UPDATE: My ATT version does NOT come with any case, no rubber case at all..

Screen repairs in the UK

Can anyone recommend a company/service centre to repair a broken screen on the HTC 10?
Thanks!
benj! said:
Can anyone recommend a company/service centre to repair a broken screen on the HTC 10?
Thanks!
Click to expand...
Click to collapse
Have you tried htc directly?
I would if I could find *anything* on their website about it!
Emailed a support request though. Stay tuned for exciting updates
benj! said:
Can anyone recommend a company/service centre to repair a broken screen on the HTC 10?
Thanks!
Click to expand...
Click to collapse
I agree that contacting HTC directly is probably the best way to go. Go to their website and use the 'chat' function. I asked about an M9 screen repair about six months ago and they quoted $150, so I'm guessing it would be only a little bit more for the 10.
BillTheCat said:
I agree that contacting HTC directly is probably the best way to go. Go to their website and use the 'chat' function. I asked about an M9 screen repair about six months ago and they quoted $150, so I'm guessing it would be only a little bit more for the 10.
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Click to collapse
Good call! Spoke to them via chat.
If anyone's interested, the cost they quoted was £115 excluding shipping and 'diagnostic tools', whatever that is, and takes approx 5 days from receipt of the phone.
Not surprised about the cost, but the turnaround is disappointing.
benj! said:
Good call! Spoke to them via chat.
If anyone's interested, the cost they quoted was £115 excluding shipping and 'diagnostic tools', whatever that is, and takes approx 5 days from receipt of the phone.
Not surprised about the cost, but the turnaround is disappointing.
Click to expand...
Click to collapse
Consider it a five day vacation from everyone's BS.
I will personnally change it myself.. Already changed (A9, m7 ans sansung GS7) just by order the screen ?.. I'm now experimented on screen repair ?
I will soon change my cover back from grey carbon to gold.. ?
Sent from my HTC 10 using XDA-Developers Legacy app
Fancy doing mine while you're at it?

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