[Q] Unread mail notification on home screen - Desire HD Q&A, Help & Troubleshooting

Hello,
I suspect this is a ROM specific question but I'll check here anyway. I've done a search and have been unable to locate this specific issue for the Desire HD.
I rooted and continued to use stock 1.32 until recently installing LeeDroid's new ROM and kernel. Since then, the HTC mail app no longer displays the amount of unread mails in the green circle on the home screen.
I'll probably post ten times then ask on the LeeDroid thread but thought I'd check here first.
Thanks in advance.

cementboy said:
Hello,
I suspect this is a ROM specific question but I'll check here anyway. I've done a search and have been unable to locate this specific issue for the Desire HD.
I rooted and continued to use stock 1.32 until recently installing LeeDroid's new ROM and kernel. Since then, the HTC mail app no longer displays the amount of unread mails in the green circle on the home screen.
I'll probably post ten times then ask on the LeeDroid thread but thought I'd check here first.
Thanks in advance.
Click to expand...
Click to collapse
It may well be a ROM issue, but just in case... if you go to Settings > Accounts & Settings, what is the sync interval you have selected for your mail account? For example, if it is set to sync automatically every hour, you will not get a new notification until the sync has happened. After this you will see the number of unread mails in the green bubble. You can set the sync intervals to whatever frequency you like - from push (instant) to 24 hourly.
If however the mail has actually arrived on your phone but does not show up as a notification, then I do not know why.

Thanks for your response but I'm afraid it's not a sync interval issue.
I have sync set for every four hours during peak and off-peak times. I have several unread mails which I have not opened in a number of accounts. They show when I enter the app but fail to show on the home screen.
No worries, I'll just ask in the ROM thread.

The number of unread emails should come up in your notifications bar . And indeed the number @ mail app isn't working for me either, but I use the mail widget which is very handy.

Is that with a custom ROM?
I would use the widget but I've no space left (you know how it is when you've filled the home screens just how you like them).

Related

Odd. New mail indicated. Can't see it.

I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Same problem
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
chandalf said:
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
Click to expand...
Click to collapse
Are the extra emails in the inbox, or do you have a rule which applies a label to them and moves them out of the inbox?
Good suggestion.
I know in my case (I just checked) it wasn't labelled and wasn't due to skip the inbox.
I think I may have had this once before and it is rare. But it is strange.
Cleargrey said:
I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Click to expand...
Click to collapse
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
vivus said:
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
Click to expand...
Click to collapse
Yes, this happens from time to time. It's not a desire thing, it used to happen on my G1. I think it's normally a mail within a threaded mail that does it. Annoying but logging into the gmail website usually reveals the answer.
I had the exact same thing happen, not sure why it does it BUT i found the emails...
So SOLUTION/LOCATION of hidden emails are... in email app press menu, goto view labels and hit All Mail, this shows up the messages that didnt show up in the Inbox...
Hope this helps

[Q] Stupid questions from a stupid android n00b

Right, this is my first time EVER using an Android phone so PLEASE forgive me for these epically stupid sounding questions.
1. How do I change a ringtone/notification sound to one I choose rather than what's already pre-loaded on the phone?
2. Is there a more "In-Depth" battery?..I would prefer to have it in % rather than the symbol it is.
3. With the mail application I have both of my GoogleMail accounts sync'd to it, but whenever I recieve an email It will play the notification sound but wont show up in the "Mail" app.
Any help would be amazing!
Answer to 1: You can change the sounds in the personalize menu by scrolling to the bottom, don't know where that is?
Answer to 2: You can flash various battery mods located in the Themes & Apps section, I presume/hope your phone is S-OFF and rooted?
Answer to 3: Have you waited for the app to refresh? If so, try adding the emails again.
My phone was actually new out of the box today from Vodafone, so it isn't S-off?
I can find the personalise menu, but when I press on "Notification" sound it only gives me the option to choose one of the ones which are allready on the phone, even at the bottom it doesn't have the option to chose my own.
Oh and also for the emails, they show up in the "Gmail" application but not in the "Mail" widget
The_69_Eyes said:
My phone was actually new out of the box today from Vodafone, so it isn't S-off?
I can find the personalise menu, but when I press on "Notification" sound it only gives me the option to choose one of the ones which are allready on the phone, even at the bottom it doesn't have the option to chose my own.
Oh and also for the emails, they show up in the "Gmail" application but not in the "Mail" widget
Click to expand...
Click to collapse
No it won't be S-OFF, I suggest you look at the sticky roll up thread in the Android Development section.
And it's the button on the right of the phone, you can also access it by long pressing on an empty space.
Edit: In fact, look at this excellent thread!
http://forum.xda-developers.com/showthread.php?t=942531
regarding ringtones and notification sound try connecting your phone to your PC and open your SD card place in the SD card two new folders one called notifications one called yes you got it ringtones put the sounds you want to use in these two new files ,then dissconnect your phone from the PC when you now go to change your sms notifications you should find in the list your choices , to set a ringtone to a particular person go to your standard music player scroll to the music track you wish to use then then hit menu i think if i remember correctly it will give you the option of selecting that track as a contact ringtone, the above will also give you the option to use selected track as a general ringtone , the only notification sound i havent managed to change for my own is email the above route dont seem to work for email ,hope this helps mate
Thank you so much for the Ringtone/Notifcation advice!
I feel so stupid for not getting that!
I just need to sort out my email problem now
dont feel stupid mate its only because of the wealth of info from this site that i could even answer your problem , regarding the email ,have you linked your emails to your google mail account and enabled pop3 in the options for linking the accounts,you might also try linking your accounts via the PC rather than doing it on your phone ,iam sure someone with far more knowhow in this will probably be able to give you a much clearer answer than i can as im still learning myself
ps google and the search function on this site are your freinds use them and you will probably find the answers your looking for ,has worked for me on several occasions ,good luck mate
Well, when I Initially set up the phone it asked me for my google account, which I gave it which I assume it synced up with the Gmail app, Accessing it later on I added my second Gmail account to that app.
Whenever I have the "Mail" widget open however it wont access any of the emails IN the inbox or any new ones, regardless of the amount of times I press "Refresh"
try this not sure if it will help but it cant hurt to watch n learn
http://www.androidcentral.com/android-second-gmail-account
Thats what I have, I have two accounts in the Gmail app but it doesn't show any of THOSE emails in the "Mail" widget
can i ask what mail widget your using
The one that comes built into the phone.
Aside from a game or two and advanced task killer, I have downloaded nothing!
So my two Google accounts show up in the "GMAIL" application, but the Android/HTC mail widget which can be put on one of the homescreens wont show ANY of the emails I get into the two google accounts.
The_69_Eyes said:
Thats what I have, I have two accounts in the Gmail app but it doesn't show any of THOSE emails in the "Mail" widget
Click to expand...
Click to collapse
You have to go into the HTC Mail app and then set up your Gmail accounts in there for the HTC Mail widget to work. The native Gmail app is totally separate from HTC Mail app and widget.
See here for details: http://androidforums.com/htc-desire/82450-gmail-via-htc-mail-app-widget.html
EDIT: Task Killers are big no-no... Google "why you shouldn't use task killers for Android"

Galaxy Nexus, notifications and email check frequency

I noticed that the Nexus misses LED notifications and won't go out to check for email unless I wake the phone and open the email app. Pretty annoying. Does it have anything to do with the sleep setting on the phone ?
For example: I work in an environment where I can't always pick up my phone, that's why I prefer the LED notifications. Someone called through the land line and asked if I recieved an important email, they also texted. I wake the phone and there was a text with no LED notification and no email. So I opened the email app and then 10 came through.It is set for 15 minute intervals and SYNCH on all accounts. WTF ?
Later I wake the phone, to find 2 voicemails and no LED notification. It is also set to vibrateand ring on calls and sometimes I believe it doesn't even ring, or vibrate.
Anyone else having this issue ?
I can't say I've had this problem but I'm pretty sure the notification led does not light up indefinitely. You would need a third party app like light flow.
Sent from my Galaxy Nexus using XDA App
randypurcz said:
I noticed that the Nexus misses LED notifications and won't go out to check for email unless I wake the phone and open the email app. Pretty annoying. Does it have anything to do with the sleep setting on the phone ?
For example: I work in an environment where I can't always pick up my phone, that's why I prefer the LED notifications. Someone called through the land line and asked if I recieved an important email, they also texted. I wake the phone and there was a text with no LED notification and no email. So I opened the email app and then 10 came through.It is set for 15 minute intervals and SYNCH on all accounts. WTF ?
Later I wake the phone, to find 2 voicemails and no LED notification. It is also set to vibrateand ring on calls and sometimes I believe it doesn't even ring, or vibrate.
Anyone else having this issue ?
Click to expand...
Click to collapse
I am having the exact same issue and it is really starting to annoy me (especially since I spent $900CDN to get this device). Anybody have any suggestions on a fix? I have to enter the email application in order to receive new emails. I have it set to check for emails every 10 minutes, it just doesn't.
There is another options for mail - you can setup different notification options for each label (folder) - by default you have there only for inbox. For gmail - there are also options for other labels too (and by default - there are no notifications specified).
yuraka said:
There is another options for mail - you can setup different notification options for each label (folder) - by default you have there only for inbox. For gmail - there are also options for other labels too (and by default - there are no notifications specified).
Click to expand...
Click to collapse
I wonder why it worked for a few days and then quit.
Sync is fine here. And so is indicator. Used lightdlow for a bit but the repeated superuser requests made me uninstall
Sent from my Galaxy Nexus using Tapatalk
randypurcz said:
I wonder why it worked for a few days and then quit.
Click to expand...
Click to collapse
It might be because of your mails belongs to Inbox and Priority box or other labels and you might have notifications and synchronization only for some of them. Not really sure.
djcr33p said:
Sync is fine here. And so is indicator. Used lightdlow for a bit but the repeated superuser requests made me uninstall
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Do you have to have the sync feature enabled for it to work. I want to be able to delete emails from my handset only so sync is not important to me. I just can't seem to get my device to "grab" the emails unless I physically open the email app.
JeremyShanfield said:
Do you have to have the sync feature enabled for it to work. I want to be able to delete emails from my handset only so sync is not important to me. I just can't seem to get my device to "grab" the emails unless I physically open the email app.
Click to expand...
Click to collapse
The phone will not poll for emails at your set interval (ten minutes) if sync is not on. The reason you get emails when you open the email app is because it auto-syncs when you open the email app.
joshnichols189 said:
The phone will not poll for emails at your set interval (ten minutes) if sync is not on. The reason you get emails when you open the email app is because it auto-syncs when you open the email app.
Click to expand...
Click to collapse
Synch is and has been on.
randypurcz said:
I wonder why it worked for a few days and then quit.
Click to expand...
Click to collapse
Actually, mine worked at the beginning too, but for the last 2 days, nada. Just turned the "sync" feature on but it doesn't seem to have cured the problem.
I've found that my "sync" keeps turning itself off, somewhat randomly. Which would cause the problems mentioned in this thread. So just because you set it on doesn't mean it stays on.
I have a thread on it in the Q&A thread. A poorly visited thread =(
http://forum.xda-developers.com/showthread.php?t=1378985
This does annoy, greatly.
EDIT:
Oops, realized this would affect google account related stuff (gmail, voice) but probably not email related notifications, since they are not 'syncing' an account, but just polling a server.
on that note, go to your Gmail account under accounts and make sure mail is set to sync
Sent from my Galaxy Nexus using xda premium
Ahh... found out my problem. User error.
On the power widget, I thought the rotating arrows was for auto-rotate.
They are not.
Apparently that's the universal sign for SYNC.
Or auto-rotate.
waylo said:
Ahh... found out my problem. User error.
On the power widget, I thought the rotating arrows was for auto-rotate.
They are not.
Apparently that's the universal sign for SYNC.
Or auto-rotate.
Click to expand...
Click to collapse
Precisely. That threw me for a loop several times when my brother has come to me asking why Gmail wouldn't sync. The problem is you can (intentionally or unintentionally) hit the "sync" button on the power widget, then delete the widget, and have noooo idea why you're not getting your mail .
Glad you figured it out.

[aosp rc2] suggestions for development

because i'm not allowd to post in the developers forum aosp thread, I cannot post my suggestions for development there.
That is why i try to do it here, maybe someone can post them in de developers thread?
I installed aosp yesterday and it looks great so far. Despite some minor incidents it is working very well on my gio.
However, I experienced some difficulties which I believe they can be improved:
1. Sync Agenda:
I added mail accounts (2x gmail, 1x exchange) and for all accounts the agenda should be synchronised.
My mail accounts are working properly, but the agenda data does not get imported by my phone right now.
Also, when i Look in the agenda app, my exchange account is not mentioned. It says: no agenda available, which is not right.
2. top bar home screen
On my stock rom, the first thing I did, was removing the google search bar on the top of the screen. Once I did that, I could place the simple calender widget over there. Now in AOSP, that is not possible anymore because the top of the screen is not available to place widgets and somehow seems to be the private domain of the 'remove app/widget from homescreen' function.
For me, that is really annoying. I would prefer the 'old' remove function, which would appear on the bottom of the screen.
3. setting data limits / clock alarm
When I tried to set the data limits or the alarm for today, I had to scroll to the right time. It would be alot easier and faster to show a keyboard / keypad to enter the right numbers. When setting the data limits I have to scroll from 5 gb to 50 mb which took really a long time. It was only after I finished that I discovered I could drag te bars (which would already be an improvement).
4. sim toolkit not shown
My sim toolkit is not shown (not in the app list or in the settings menu, where it should be somehow). I need this toolkit to get 3g internet working on my phone. So far, I've created a new APN using all the right and giving settings, but it is not working so far. This makes me believe I still have to do something with the sim toolkit.
5. showing cpu usage freezes my phone
I enabled the show cpu usage setting. After this, I cannot use my phone anymore, it freezes. I do not know how I can go back now and disable the setting. I tried to call myself. My phone rings, but I do not see anything, only a black screen where the cpu usage is shown.
6. wifi switching on takes a long time
it takes quiet a time before my wifi is switched on and connected. It is (much) slower than it was on my 2.3.6 stock rom.
7. importing contacts
i noticed when importing my contacts from my .vcf file that I had to connect my contacts to either one of my mail accounts whether it was gmail of my exchange (work) account. I did not want to connect my contacts with any account (also because my contacts are both private and work), but that was impossible. It would be nice to have this fixed in a future release.

Older app on HTC 10 Nougat

I have run Enhanced Email for years and now on my (new to me) HTC 10 it installs and runs, but I can't rind a way to get in to the settings to setup multiple email accounts, set my signature, etc. I had the same issue on my S5 but was able to hold the Home button and the menu popped up for me to get in to the app's settings. Anyone have suggestions? Even though this email app is old it has one key feature that I have not seen available in newer apps, so I REALLY want to get this working. Thanks all!!
Nevermind. I found a current app that does what I need. For anyone searching for an email app as a replacement for Enhanced Email, check out MailWise. It's functional and has some features I really like (once you by the Pro version) like color-coded email alert(s) in the notification bar for each account. I have 4 accounts setup, each with a different color, so when an email comes in for my 1st account, the notification symbol is green. For my 2nd account, it's white, and so on.
This thread can be closed.

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