Camera Issue - EVO 4G Q&A, Help & Troubleshooting

I don't use my camera much but when I turned it on this morning I noticed it looks fine for a few seconds and then a bunch of lines come on the screen. What is causing this?

clone1008 said:
I don't use my camera much but when I turned it on this morning I noticed it looks fine for a few seconds and then a bunch of lines come on the screen. What is causing this?
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What ROM are you using? Some roms have buggy cameras. Please provide more info on your current set up so we can help you troubleshoot.

Related

[Q] Server error occurred. Restart Camera.

The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
Just a guess.. but you did in another posting say...
jacqueline robert said:
I install S5 Video App but it does not work properly in my note3. Can I use it in my device?
Click to expand...
Click to collapse
Which indicates you have been making changes to your phone related to video. Did you remove that or are you still using it.
Without knowing what your phone condition is in, it is very possible that other changes you have made is causing the problem as well...
Like...
jacqueline robert said:
Thanks For your Great Tutorial. It really helps me to update my Modem.
Click to expand...
Click to collapse
jacqueline robert said:
I think gravity box is better than other.
Click to expand...
Click to collapse
Most don't need to update their modem and if you installed software that modifies how your phone works, you might try turning them off or uninstalling them to see if they are the cause of your problems.
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
ive also experiencing this SERVER ERROR OCCURED. RESTART CAMERA.. do you find a solution or did you fix it??? thnks..
Server error occurred. Restart Camera.
Same error on Galaxy A5.
Android 4.4.4
Tried: force stop, clean cache, clear data - problem repeatet!
Any help?
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
u could try booting in safe mode and test if theres any app or tweak that is causing it. or u could enter Service / Test / Hidden functions by dialing *#0*# on your phone dialer and u gonna get to the service mode and check camera itself. also theres another one of those USSD codes that brings u to check the phone gadgets hardware /firmware version to see if it same as the camera app... u could also do a full factory restore from recovery screen if nothing else works remember to do a backup first @ titanium backup.. or if you have fair tech skills u could remove the back cover and remove the battery plate and check if tje battery connectors are in place im sure u could find a note 3 tear down video around.. i had the same problem but with the frontal camera and ended up been the camera was defective and replaced it and worked like charm
I know this thread is kinda old, but since it is on the first page on google's query, I'll post a solution here (found on another site).
The solution is to turn off the phone and remove battery for 10-20 seconds. This should resolve the issue.
Some users report that the issue occurs when you charge your phone via PC or laptop USB port. So, to avoid this, prefer original charger.
thanks
thank you for replying even if the post is old! it simply worked while i was about to sell my phone ! good thing i saw your reply first!
Did you ever find a fix?

camera recording

Can anyone check if your camera recording got darker after 2.22 firmware update or arhd 10.2 in low light situations..... Picture quality is still great but when I try to record in low light it sucks so bad..... It doesn't adjust to it.....
Anyone
Same problem. Annoying!
helispot said:
Same problem. Annoying!
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Click to collapse
You have the same issue as someone who posted over a year ago, on software/firmware (2.22) that is two generations old at this point?
I can't say for sure if the problem started during the some update, but for a while now, I've been experiencing the same issues as the OP. Seemed to start roughly around the same time as the OP, too.
helispot said:
I can't say for sure if the problem started during the some update, but for a while now, I've been experiencing the same issues as the OP. Seemed to start roughly around the same time as the OP, too.
Click to expand...
Click to collapse
The camera app has been updated several times since the time of the OP. Don't know if it will help your issue or not, but at least a start to see if your camera app is up to date. Current version is 7.30.581119
That's the exact version that I have.
The newest problem, just started maybe a couple of months ago, is that I'll open up the camera app, the shot looks beautiful on the screen, I hit the "video record" button to start, and the camera "stops down" to an unrecognizable dark image before recording. Annoying!

LG G4 Touch Screen issues. Ghost Touches?

I've been able to replicate this issue on my G4 (815T Australian model) on a daily basis, just on the instagram app though.
I recorded a video of it. Slowmo part shows the issue
https://goo.gl/photos/F823e125PQckCPLp6
The screen seems confused and it just scrolls the other way even if my thumb wasn't touching the screen.
Factory data reset did not fix anything.
Are you able to replicate this LG G4 owners?
I don't use Instagram, so can't help with that app, sorry.
But if you go into Developer Options, and turn on "Show touch data", it might help add some more info to the discussion. It will show a trace on the screen of what the phone's touchscreen interpreted from your last tap/swipe.
It would presumably show a swipe up, and then back down, when you're getting these ghost touches that change the scroll direction. But perhaps it could also help show if swipes are interpreted the same way in other apps. It might help you learn a little more about what the phone is seeing, at least.
Thanks for the video and everything but why a new thread? Plenty of videos on the main thread.
Is another thread really necessary?
Sent from my LG-H811 using Tapatalk
Might be, because this only happens with IG. I've got the exact same problem, only with IG and its very annoying.
shook187 said:
Thanks for the video and everything but why a new thread? Plenty of videos on the main thread.
Is another thread really necessary?
Click to expand...
Click to collapse
Apologies, first time I posted it I was thinking it was just Instagram-specific.
KL643 said:
Might be, because this only happens with IG. I've got the exact same problem, only with IG and its very annoying.
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Click to collapse
Ahh good to know I'm not alone on this!
chobie said:
Apologies, first time I posted it I was thinking it was just Instagram-specific.
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Click to collapse
To me it looks like it is IG specific because I don't have this problem with any other app
You can try to change the touch feedback time from short to medium under settings/accessibility/motor & cogination. This will reduce the touch feedback time. Give it a try, and see if it gets better.
Sent from my iPad using Tapatalk
alanchai said:
You can try to change the touch feedback time from short to medium under settings/accessibility/motor & cogination. This will reduce the touch feedback time. Give it a try, and see if it gets better.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Done that but it doesn't solve this problem.
chobie said:
I've been able to replicate this issue on my G4 (815T Australian model) on a daily basis, just on the instagram app though.
I recorded a video of it. Slowmo part shows the issue
https://goo.gl/photos/F823e125PQckCPLp6
The screen seems confused and it just scrolls the other way even if my thumb wasn't touching the screen.
Factory data reset did not fix anything.
Are you able to replicate this LG G4 owners?
Click to expand...
Click to collapse
Question, do you have Google keyboard installed? Because I just removed Google keyboard and installed SwiftKey and it looks like the problem is gone....
KL643 said:
Question, do you have Google keyboard installed? Because I just removed Google keyboard and installed SwiftKey and it looks like the problem is gone....
Click to expand...
Click to collapse
Nope, I use Swiftkey from the beginning. Only LG stock keyboard is installed.
Mm, I've got LG keyboard freezed with TB and after changing from Google keyboard to SK, the problem is gone
KL643 said:
Mm, I've got LG keyboard freezed with TB and after changing from Google keyboard to SK, the problem is gone
Click to expand...
Click to collapse
Interesting. Not keen on rooting though. =\
So you reckon it's just a software issue?
chobie said:
Interesting. Not keen on rooting though. =\
So you reckon it's just a software issue?
Click to expand...
Click to collapse
Well this problem is only related to the LG G4 and IG for me...I don't have any other touchscreen problems with this phone. So for me I guess this is not hardware related. During the day I just had 2 small "ghost touches", way better than before. Will see how it goes the next few days...
Edit :
after a view days, it looks like it didn't solve this issue. Today I notice the ghost touches were there again in IG
Force GPU rendening under Developer options somewhat helped.
The new v10f on my Australian G4 didn't fix the issue as well.
Any updates on this? I had same issue. N this is a replacement unit after 2.5 weeks of waiting
Just day one and this ghost touch come up.
I also have this problem
Did you solve the problem?
I am facing similar issue.between...i am not using ig.
I've had this issue as well (not just IG) and sent the phone back for servicing. It was sent back to me with a report showing that they'd done a few things but the problem is still there. I'd been thinking I'd send it back in once more and ask them to have another look. I'm getting ghost touches everywhere and quite a bit, it's very annoying.
Someone mentioned there was another, large thread about this issue but I can't seem to find it, can anyone point me to it?
Hi, I posted this in a new thread yesterday as I couldn't find anything. Never thought to search for 'ghost taps' duh.
Every now and then when just doing normal things on the my phone it totally freaks out and all by it self it suddenly starts to tap random parts of the desktop, slides the pages, opens apps, closes apps, goes into calculator and a bunch of buttons are pressed randomly. It's almost like someone has hacked my phone and is trolling me by just tapping randomly on the phone.
Just today when looking at Facebook it closed the app, scrolled down notifications, data was turned off and wifi turned on.
I thought it might have been my screeen protector, bit of moisture in it or something. Took that off and still does it. Took out the battery for a minute and still does it.
It happened a few months ago then nothing for ages and now it's started again this weekend.
Thought it might have been only when connected to data but has now done it when offline.
Any one got a solution? Does a custom rom fix?

LeEco Le Pro 3-- red screen occur when pressing the power button to turn off.

Hello everyone, I got LeEco Le Pro 3 two weeks ago. For the past two weeks of testing, I notice that the screen quickly turns red when pressing the power button to turn the screen off. Is any of you facing this problem? It happens randomly, not every time. I have attached the video in slow motion capture in the 7z zip file. So you can see, what I am talking about. Let me know if any of you see it.
In mine sometimes it blink red. Power sleeping your phone rapidly. May red screen is reaction for force kill app?
marik1 said:
In mine sometimes it blink red. Power sleeping your phone rapidly. May red screen is reaction for force kill app?
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Click to collapse
I did not power sleep my phone rapidly. The red screen still persist. I don't know if force kill app cause it. I submit the feedback through the leeco experience center about this issue. This is what I got from them:
"Le Engineer
Hello,
I just get some information for this issue, in low battery level the red screen issue will happen sometimes. We also find the same thing on other brand device.
However R&D team are working on it. Hope it will be fixed in next generation product.
Sorry for inconvenience. Thank you for choosing the LeEco."
So I don't know if my phone is defective or not. It's hard to tell. Base on this message, look like there is no fix for this.
I saw this movie. My phone behave as same as your <sometimes>. May it's EUI problem? Somebody on other ROM like MIUI or CM13 can say something?
marik1 said:
I saw this movie. My phone behave as same as your <sometimes>. May it's EUI problem? Somebody on other ROM like MIUI or CM13 can say something?
Click to expand...
Click to collapse
Mine occur sometime, too. Here is what I analyze:
1. On the home screen; when pressing power button to turn off, red screen occur sometime.
2. Any app that has white background like the waze app I use in the video, red screen occur every time I turn off the screen while leaving the app running. That goes for other app like chrome, whatsapp, google map, gmail, etc. Same result.
3. On the back button, when I press hold, the screen turns off. No red issue. This was on the home screen and this rarely happen. But for apps that is open, same issue.
That is what I like to know if it is hardware defect or software EUI problem. It looks like software issues. It would be great if someone would test it with different roms such as CM13 or MIUI.
crazy1990 said:
Mine occur sometime, too. Here is what I analyze:
1. On the home screen; when pressing power button to turn off, red screen occur sometime.
2. Any app that has white background like the waze app I use in the video, red screen occur every time I turn off the screen while leaving the app running. That goes for other app like chrome, whatsapp, google map, gmail, etc. Same result.
3. On the back button, when I press hold, the screen turns off. No red issue. This was on the home screen and this rarely happen. But for apps that is open, same issue.
That is what I like to know if it is hardware defect or software EUI problem. It looks like software issues. It would be great if someone would test it with different roms such as CM13 or MIUI.
Click to expand...
Click to collapse
It could be a software issue since I don't have that on CM.
marik1 said:
I saw this movie. My phone behave as same as your <sometimes>. May it's EUI problem? Somebody on other ROM like MIUI or CM13 can say something?
Click to expand...
Click to collapse
I never seen with MIUI 8, can anyone give me a sequence to try ?
Tried some times, shut down it's too rapid to see with MIUI.
losteagle said:
I never seen with MIUI 8, can anyone give me a sequence to try ?
Tried some times, shut down it's too rapid to see with MIUI.
Click to expand...
Click to collapse
If you have another phone with slow motion support just like I did, you can try that.
Other thing I want to mention, I would like to know that if the red screen does not happen to people who have CM or MIUI on lepro 3, can any of you go back to EUI and try to do the same steps? If you can. This would more confirm that the software is the issue and not the hardware defect.
Any update?
Hi folks! I've been searching for this rare issue since I got my LM2 last week. I have the very same issue and I notice the same @crazy1990 mentioned here. Besides, I notice this red light is more noticeable when the brightness is higher.
IMO, I don't feel it's a matter of bad hardware (I hope so), as there are no clues of any other issues at all. I'm also using stock (23s) and I suspect it's some poorly designed fade for the ROM.
Any updates from anyone?
Yes. Red screen blink is noticeable when the brightness is high. As of June, I still have this issue since November on this stock rom 21s. So far, there was no screen degradation or any kind of lcd problem. Lcd works perfect since day one. A while back, I installed lineageOS and I still experience red screen when the rom froze and reboot. At this point, I still don't know if it is the software or hardware. I hope someone can help us out.
crazy1990 said:
Yes. Red screen blink is noticeable when the brightness is high. As of June, I still have this issue since November on this stock rom 21s. So far, there was no screen degradation or any kind of lcd problem. Lcd works perfect since day one. A while back, I installed lineageOS and I still experience red screen when the rom froze and reboot. At this point, I still don't know if it is the software or hardware. I hope someone can help us out.
Click to expand...
Click to collapse
At least your report is positive. :fingers-crossed:
Did you try other custom ROMs? RR, Cuoco?
razmth said:
At least your report is positive. :fingers-crossed:
Did you try other custom ROMs? RR, Cuoco?
Click to expand...
Click to collapse
No, but I already tried omnirom and purity rom. No red screen issue. I also tried tars 21s and turbo base rom, the issue is there.
crazy1990 said:
No, but I already tried omnirom and purity rom. No red screen issue. I also tried tars 21s and turbo base rom, the issue is there.
Click to expand...
Click to collapse
Great to know it doesn't happen on Omni/Purity. My biggest concern was an increasing degradation and/or flickering issues arising when changing to a stock ROM.
Thanks for your information.
Sent from my Le X820 using Tapatalk

Screen unresponsive for a minute after unlocking

Any time the screen turns off and I turn it back on, I have to wait 30 seconds to a minute before the touch screen is responsive at all. I've tried using my fingerprint or removing all screen security and that doesn't seem to make a difference. Has anyone else run into a similar issue? Any idea on how to fix it?
zebinadams said:
Any time the screen turns off and I turn it back on, I have to wait 30 seconds to a minute before the touch screen is responsive at all. I've tried using my fingerprint or removing all screen security and that doesn't seem to make a difference. Has anyone else run into a similar issue? Any idea on how to fix it?
Click to expand...
Click to collapse
What android version are you running? Do you have many apps installed? Have you tried restoring back to factory defaults?
I believe it started after upgrading to 9 manually a few weeks ago. But I've tried a few different ROMs with the same situation. I have not rolled back to 8 to test that yet. It happens right out of the gate without installing any additional apps as well. I've done multiple full wipes, including unlocking the bootloader that for sure wiped everything with no change to the situation.
zebinadams said:
I believe it started after upgrading to 9 manually a few weeks ago. But I've tried a few different ROMs with the same situation. I have not rolled back to 8 to test that yet. It happens right out of the gate without installing any additional apps as well. I've done multiple full wipes, including unlocking the bootloader that for sure wiped everything with no change to the situation.
Click to expand...
Click to collapse
Fastboot upgrade? If not, i'd download 9 stock RETAIL and just flash it all with fastboot
Ok, I'll try that when I get a chance. we'll see if it works.
marcost22 said:
Fastboot upgrade? If not, i'd download 9 stock RETAIL and just flash it all with fastboot
Click to expand...
Click to collapse
I just re-flashed via fastboot 9 stock RETAIL found here. Looks like I'm still having the same issue as before with the touch screen not being responsive after turning the screen back on. Even if it's only been off for half a second, it will still not be responsive for a minute
Any further ideas? Or is there a better location to get the RETAIL image for XT1710-01?
zebinadams said:
I just re-flashed via fastboot 9 stock RETAIL found here. Looks like I'm still having the same issue as before with the touch screen not being responsive after turning the screen back on. Even if it's only been off for half a second, it will still not be responsive for a minute
Any further ideas? Or is there a better location to get the RETAIL image for XT1710-01?
Click to expand...
Click to collapse
This is gonna sound weird, but have you changed your screen at all?
marcost22 said:
This is gonna sound weird, but have you changed your screen at all?
Click to expand...
Click to collapse
Actually, yes. Just after getting the phone, it was dropped and the screen had to be replaced. The fingerprint sensor has been loose ever since then too. But this was never an issue until flashing a new ROM
zebinadams said:
Actually, yes. Just after getting the phone, it was dropped and the screen had to be replaced. The fingerprint sensor has been loose ever since then too. But this was never an issue until flashing a new ROM
Click to expand...
Click to collapse
did you have someone else replace your screen? If so, and it might sound weird, they might have installed an LCD screen instead of OLED; and then modified the stock rom for that. You might not know, but OLED and LCD have very different power profiles, so when turning LCD on you can just blast it, meanwhile oled you need to slowly bring the power up. This is what might be causing your issues
marcost22 said:
did you have someone else replace your screen? If so, and it might sound weird, they might have installed an LCD screen instead of OLED; and then modified the stock rom for that. You might not know, but OLED and LCD have very different power profiles, so when turning LCD on you can just blast it, meanwhile oled you need to slowly bring the power up. This is what might be causing your issues
Click to expand...
Click to collapse
Yeah, I had someone else install the screen for me. How would I go about checking if its LCD vs OLED? And do you know what would need to be modified in order to fix it if it is LCD?
zebinadams said:
Yeah, I had someone else install the screen for me. How would I go about checking if its LCD vs OLED? And do you know what would need to be modified in order to fix it if it is LCD?
Click to expand...
Click to collapse
You would need to remove the screen. Otherwise you can use something like AOD and check if the whole display lights up vs only the clock or whatever. On an LCD screen the whole display will light up a tiny bit vs complete black on OLED.
You would need to modifiy the dtb's and kernel, but it's something i would be able to do for you
marcost22 said:
You would need to remove the screen. Otherwise you can use something like AOD and check if the whole display lights up vs only the clock or whatever. On an LCD screen the whole display will light up a tiny bit vs complete black on OLED.
You would need to modifiy the dtb's and kernel, but it's something i would be able to do for you
Click to expand...
Click to collapse
It looks to me like OLED to me with only the clock lighting up. I could still take the screen off at some point to verify if needed.
Thanks for all of your help by the way
zebinadams said:
It looks to me like OLED to me with only the clock lighting up. I could still take the screen off at some point to verify if needed.
Thanks for all of your help by the way
Click to expand...
Click to collapse
I don't know if it's the reflection, but is there some bleed around the clock? Like is the dark areas lighter compared to the rest of the screen?
marcost22 said:
I don't know if it's the reflection, but is there some bleed around the clock? Like is the dark areas lighter compared to the rest of the screen?
Click to expand...
Click to collapse
I think it's just the reflection? Here's a shot of my Nexus 6p right beside it and I think they look basically the same.
The phone is used almost exclusively for kids videos so it's not the end of the world if I never get it fixed, but at the same time, it would alleviate some frustration when I'm helping my daughter turn a show on.
zebinadams said:
I think it's just the reflection? Here's a shot of my Nexus 6p right beside it and I think they look basically the same.
View attachment 5544389
The phone is used almost exclusively for kids videos so it's not the end of the world if I never get it fixed, but at the same time, it would alleviate some frustration when I'm helping my daughter turn a show on.
Click to expand...
Click to collapse
Yeah, to me it still looks significantly brighter around the clock
marcost22 said:
Yeah, to me it still looks significantly brighter around the clock
Click to expand...
Click to collapse
Ok, I'm willing to try modifying the ROM if that'll get rid of the stupid touch screen delay. How difficult is it? I know you said you would be willing to do it for me, but if it's not something that will persist through an update (I had been running AICP) and it's something that I could learn to do, all the better. If that's not realistic, that's fine as well.
zebinadams said:
Ok, I'm willing to try modifying the ROM if that'll get rid of the stupid touch screen delay. How difficult is it? I know you said you would be willing to do it for me, but if it's not something that will persist through an update (I had been running AICP) and it's something that I could learn to do, all the better. If that's not realistic, that's fine as well.
Click to expand...
Click to collapse
[REFERENCE] How to compile an Android kernel
Introduction Hello everyone, I will be going over how to compile a kernel from beginning to end! Prerequisites: A Linux environment (preferably 64-bit) Knowledge of how to navigate the command line Common sense A learning spirit, there will be...
forum.xda-developers.com
Is a great guide, you'd need to follow the clang guide tho, as our kernel IS clang-compiled, and i recommend repacking the boot.img
You'd need to change this line
kernel_motorola_msm8953/msm8953-albus.dtsi at 7befedacd91b84ed737b691671c088c89e394f66 · AICP/kernel_motorola_msm8953
Contribute to AICP/kernel_motorola_msm8953 development by creating an account on GitHub.
github.com
In your source to be
qpnp,qpnp-labibb-mode = "lcd";
If i'm right, after doing that and flashing it the issue will be fixed. Otherwise when you try to turn on the display it will cause a kernel panic
You would need to reflash this boot.img after every update, and redownload sources everytime i do something to kernel.

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