Develop Bugs

Device not recognized

"USB Device Not Recognized"
I have searched for so long trying to figure out what's wrong. I'm out of idea's on how to fix it, nothing will recognize my Evo.
Tried on 4 different computers, two of them running 7, one running xp, and last running vista, all say the same thing, computers not the problem.
Downloaded htc sync, disabled/enabled usb debugging, restarted the phone many times, restarted computers, and even changed the default usb connection to HDD and HTC sync.
I rooted using the idiot proof guide and used the Sprint Rom he linked in the guide. Would love some help. Thanks!

Try downloading the auto sync app in market
And let me know what happens.
Sent from my PC36100 using XDA App

b1indsided said:
Try downloading the auto sync app in market
And let me know what happens.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Just tried that and still not recognizing it.

Which HTC Sync did you try? I think the latest is 2.0.40
http://www.htc.com/us/support/evo-sprint/downloads/
set the EVO connection type to HTC SYNC and USB DEBUGGING ENABLED.
Assuming you've used ADB, what response you you get from
ADB DEVICES at the command prompt?
you should get something like
C:\>adb devices
adb server is out of date
* daemon started successfully *
List of devices attached
HT05EHL10353 device
and we will know you have a good physical connection to the computers. If it doesnt show up, try a different USB cable....
also can try this helpful link...
http://kenshinjeff.18jan.us/2009/06/12/adb-error-device-not-found-android-phone/
or here
http://htcevohacks.com/htc-evo-hacks/how-to-install-android-sdk-and-adb-drivers-for-htc-evo-4g/

stratman71 said:
Which HTC Sync did you try? I think the latest is 2.0.40
set the EVO connection type to HTC SYNC and USB DEBUGGING ENABLED.
Assuming you've used ADB, what response you you get from
ADB DEVICES at the command prompt?
you should get something like
C:\>adb devices
adb server is out of date
* daemon started successfully *
List of devices attached
HT05EHL10353 device
and we will know you have a good physical connection to the computers. If it doesnt show up, try a different USB cable....
also can try this helpful link...
Click to expand...
Click to collapse
Thanks for the help! I checked for my device in ADB and it does not list it, so i guess my cable is probably bad. I'll go out and buy another and hopefully that fixes the problem.

guesswhatimevan said:
"USB Device Not Recognized"
I rooted using the idiot proof guide and used the Sprint Rom he linked in the guide. Would love some help. Thanks!
Click to expand...
Click to collapse
Did you do the 3 click method?

guesswhatimevan said:
Thanks for the help! I checked for my device in ADB and it does not list it, so i guess my cable is probably bad. I'll go out and buy another and hopefully that fixes the problem.
Click to expand...
Click to collapse
Probably not the cable, follow this guide before buying another cable.
http://htcevohacks.com/htc-evo-hacks/how-to-install-android-sdk-and-adb-drivers-for-htc-evo-4g/

Philosuffer said:
Probably not the cable, follow this guide before buying another cable.
http://htcevohacks.com/htc-evo-hacks/how-to-install-android-sdk-and-adb-drivers-for-htc-evo-4g/
Click to expand...
Click to collapse
When i connect my phone in recovery mode, it still just says device not recognized, so i can't really do that.

Sorry but bump, i relly need help with this.
It still says unknown device when i try to connect my phone in recovery mode.

Go into your computers device manager and uninstall the device and htc sync, then reinstall sync and make sure usb debugging is on then plug it in
Edit: sorry, go into the device manager with it plugged in. if its not there (should be a yellow or red triangle next to it or neat the to as a HID) them it could be your cable or phones port.
Sent from my Evo 4G via the XDA app

Mast3rpyr0 said:
Go into your computers device manager and uninstall the device and htc sync, then reinstall sync and make sure usb debugging is on then plug it in
Edit: sorry, go into the device manager with it plugged in. if its not there (should be a yellow or red triangle next to it or neat the to as a HID) them it could be your cable or phones port.
Sent from my Evo 4G via the XDA app
Click to expand...
Click to collapse
Just tried that and it's a no go, still the same problem, Also tried another cable today and that didn't help either.
I have light leakeage at the bottom of my phone, so i think i'm going to take it in for that and just get a replacement.

guesswhatimevan said:
When i connect my phone in recovery mode, it still just says device not recognized, so i can't really do that.
Click to expand...
Click to collapse
I think you need to pay closer attention to the guide, because this statement makes no sense in reference to the guide.
The guide is helping you install ADB drivers, you don't need to do anything in ADB while your phone is in recovery in that guide.
Could be wrong, but I'm still fairly certain that the guide will fix your issue, because I had the same problem.
It's as simple as you do not have the correct, or any ADB drivers, therefore your phone is not showing up as a device under ADB. Once you have the proper drivers installed, your device will show up.

Philosuffer said:
I think you need to pay closer attention to the guide, because this statement makes no sense in reference to the guide.
The guide is helping you install ADB drivers, you don't need to do anything in ADB while your phone is in recovery in that guide.
Could be wrong, but I'm still fairly certain that the guide will fix your issue, because I had the same problem.
It's as simple as you do not have the correct, or any ADB drivers, therefore your phone is not showing up as a device under ADB. Once you have the proper drivers installed, your device will show up.
Click to expand...
Click to collapse
I followed the simple guide step by step.
When i boot into recovery mode i end up with this in the picture.
His recovery mode shows an Evo with a little exclamation mark next to it, i'm guessing what i got is still recovery mode. But still if i plug my phone in my computer still says unknown device, so i can't install ADB drivers.

guesswhatimevan said:
I followed the simple guide step by step.
When i boot into recovery mode i end up with this in the picture.
His recovery mode shows an Evo with a little exclamation mark next to it, i'm guessing what i got is still recovery mode. But still if i plug my phone in my computer still says unknown device, so i can't install ADB drivers.
Click to expand...
Click to collapse
You just have a different recovery. Once you are in recovery, you don't need to do anything else on your phone specifically.
Instead, connect your phone to your PC via USB if it isn't already and open up device manager on your PC and follow the rest of the guide.
Edit: Where does it say unknown device? In Device Manager?

Philosuffer said:
You just have a different recovery. Once you are in recovery, you don't need to do anything else on your phone specifically.
Instead, connect your phone to your PC via USB if it isn't already and open up device manager on your PC and follow the rest of the guide.
Edit: Where does it say unknown device? In Device Manager?
Click to expand...
Click to collapse
It shows up in usb controllers instead of other devices as he shows in the guide. If i try to update the driver it just tells me it's already up to date.
>Sorry yea it does say unknown device in device manager.

Gotta bump, would really love to just fix this instead of driving 30 mins to a sprint store.
So i followed the guide for installing apb drivers, but even in recovery mode my phone still shows up as unknown device in device manager.

Ok, well I just ran into this myself on my secondary computer. Have you tried a different USB port on your PC?
My front ones were giving me unknown device, but as soon as I plugged it into one of the ports on the back of the mobo ADB showed right up in device manager.

Factory reset it and get it exchanged.I belief is the SD card failure issue.
Sent from my PC36100 using XDA App

I have the same problem and posted this question on 3 forums including the HTC support forum and nobody has been able to find the correct solution.
I know the cable and the port is good because I can connect my Samsung Moment to it and it works perfectly. On the Evo, I've downloaded the latest HTC Sync from the official HTC site, tried the one on the microsd card, checked and un-checked USB debugging, and still it doesn't connect.
The Evo won't connect to my Win 7 computer at home, Win XP at work, but it will connect to my daughters computer which is running Win XP also (all 32 bit).
I bought this Evo from Best Buy exactly 28 days ago today. Do they give you 30 days to return it, or is that only the Sprint store?

They do give u 30 day trial.go get it exchanged or...........
Sent from my PC36100 using XDA App

phone not showing on computer

problem need a little help. as i plug phone into computer i get nothing but charge.Look in my computer and shows up but when click on it it says insert card.can put in recovery and usb that way.....also can adb and phone shows up in command..any help why it doesnt give me the option when i plug it into usb port would be great...

If phone is not shown I believe you are missing drivers. Check your device manager and follow this steps http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Now if you want to access SD card but phone only charge maybe you or someone else clicked "remember this" while selected option "charge only" in past and phone does NOT prompt anymore. What are you trying to do ?

iamcajun said:
problem need a little help. as i plug phone into computer i get nothing but charge.Look in my computer and shows up but when click on it it says insert card.can put in recovery and usb that way.....also can adb and phone shows up in command..any help why it doesnt give me the option when i plug it into usb port would be great...
Click to expand...
Click to collapse
Let me guess.. are you using the cm7 wimax rom....if you are that is a known issue.
Sent from my WiMax infested cm7 Super...Mario...Saiyen...Street Fighter...oh yeah SuperSonic.gginggerbread!!!

No im running myns rls5...Im just trying to get it to connect to computer so it is easier to transfer files from computer to phone

Also don't accidently use autostarts to disable pc synchronize like I did lol.
Sent from my PC36100 using XDA App

iamcajun said:
No im running myns rls5...Im just trying to get it to connect to computer so it is easier to transfer files from computer to phone
Click to expand...
Click to collapse
I love Samba Sharing, works with out drivers and no usb cable required (works over local network - WiFi). If no luck with usb try that. Get it at https://market.android.com/details?id=com.funkyfresh.samba

jacoballen u the man i did do that. went back and turned it on and now working .....thanks alot

Haha that's what happens when you try saving battery power and start turning everything off lol. I so did that and I laugh at myself now.
Sent from my PC36100 using XDA App

Win7 x64 Pro wont install driver, buy will charge...

I have a windows 7 x64 Professional edition that will charge using any of my three usb cables. I have a sprint, lg and htc cable. The device may or may not come up when I plug in the phone, but the amber charging light comes on.... I think it may be a bad usb port, if i wiggle the cord then it may find the device but wont let me install the device... I cant use it as a usb device to access the memory card. I downloaded the 3.71.651 pcimg file to the root of the sd card via a card reader and did the volume down and power button and let it install that way... I still have the same issue.

Charging doesnt require a driver, thats why it charges no matter what.
You may need to reinstall the driver for the phone. Go to Control Panel-Device manager. THen plug the phone in, and see what pops up that wasnt there before you plugged it in. RIght click that, and hit uninstall. Then unplug the phone, wait a few seconds, and plug it back in, and windows will reinstall the driver.

sitlet said:
Charging doesnt require a driver, thats why it charges no matter what.
You may need to reinstall the driver for the phone. Go to Control Panel-Device manager. THen plug the phone in, and see what pops up that wasnt there before you plugged it in. RIght click that, and hit uninstall. Then unplug the phone, wait a few seconds, and plug it back in, and windows will reinstall the driver.
Click to expand...
Click to collapse
tried that... i even reinstalled my windows 7 pro x64 and sometimes it shows an unsupported device but when i check the device id it does not know what it is... usb\unkown.... under hardware ids...
I copied the pc36img.zip for 3.70.651 to the transflash card via a card reader that i use for work. then did volume down and power and then it reflashed the 3.70.651 for me. I still have the same issue...

southparkeric said:
I have a windows 7 x64 Professional edition that will charge using any of my three usb cables. I have a sprint, lg and htc cable. The device may or may not come up when I plug in the phone, but the amber charging light comes on.... I think it may be a bad usb port, if i wiggle the cord then it may find the device but wont let me install the device... I cant use it as a usb device to access the memory card. I downloaded the 3.71.651 pcimg file to the root of the sd card via a card reader and did the volume down and power button and let it install that way... I still have the same issue.
Click to expand...
Click to collapse
This is a known issue with win7 and the Evo and there are threads about it if you search. Depending on what you're doing there are a couple different drivers you can install and I know that adb interferes with service programming. Anyways, just Google the specific thing it is you're doing and the driver you need.
Uninstall phone drivers and plug in your Evo
Open Device Manager and find your device with the "!" by it
Right click it
Update/install driver > browse my computer > let me pick... > have disk > browse
navigate to the driver you wish to install and select it
if you get a warning you can ignore it
It is possible it may ask you along the way what type of device it is just select all
Hope this helps!

untruestory said:
This is a known issue with win7 and the Evo and there are threads about it if you search. Depending on what you're doing there are a couple different drivers you can install and I know that adb interferes with service programming. Anyways, just Google the specific thing it is you're doing and the driver you need.
Uninstall phone drivers and plug in your Evo
Open Device Manager and find your device with the "!" by it
Right click it
Update/install driver > browse my computer > let me pick... > have disk > browse
navigate to the driver you wish to install and select it
if you get a warning you can ignore it
It is possible it may ask you along the way what type of device it is just select all
Hope this helps!
Click to expand...
Click to collapse
I did that. I am using the drivers that i had before when i had my old evo an Rev 4. My new evo is a REv 4. When I check the ! in device manager it says it does not know the maker of the hardware. Strange as it should have a device id....

Here are the 64 Bit Windows 7 drivers I used. Hope they work for you......

Thanks, I took it to a store that does advanced warranty exchanges and they said it was the phone. Replacement ordered.
Sent from my PC36100 using XDA Premium App

[Q] advance hack kit ace

Hi i need some help with advance hack kit ace
so far i have done everything it says installed drivers debugging enabled and so on but when i start and hit run as administrater like it says most of the time i keep getting drivers not installed debugging not enabled and phone not plugged in when it is and somtimes it tells mme to stop watching tv and read the manual and to input a pass key ? none of tis is in the manual im running it on windows so can sombody tell me wats wrong ..

Did u uninstall htc sync and all the htc default drivers? Is the phone in charge mode?
The drivers u should use are the ones inside the ace hack kit zip
Sent from my HTC Desire HD using XDA App

mamyel said:
Did u uninstall htc sync and all the htc default drivers? Is the phone in charge mode?
The drivers u should use are the ones inside the ace hack kit zip
Sent from my HTC Desire HD using XDA App
Click to expand...
Click to collapse
Yes i uninstalled everything and istalled the driver from the hack but i only saw one driver were there more and yes it was on charge only mode

Yes there is only 1 driver file inside the zip.
How about the other instructions ? Like turn off anti-virus? Turn off all Apple and unnecessary processes? Reboot after the driver install ?
If this still doesn't work, perhaps u should consider doing the ubuntu install. I used win7, but I made sure all my processes were turned off.
Sent from my HTC Desire HD using XDA App

crazyman321 said:
Yes i uninstalled everything and istalled the driver from the hack but i only saw one driver were there more and yes it was on charge only mode
Click to expand...
Click to collapse
Go to Add and Remove Programs to make sure you have a clean uninstall. Also, in you phone, go to Settings>Applications>Development and make sure USB debugging is NOT ticked. My experience is that in USB debugging mode the driver would not install successfully. Then install the driver provided.
After the installation, plug in your phone and wait for the device driver to be updated. If everything goes right, it should say something like "device driver installed successfully", otherwise the message would be "device driver installed unsuccessfully".
Good luck!

AHK
you might have to right click and "run as administartor" after i dont that everything runs good.

teokcmy said:
Go to Add and Remove Programs to make sure you have a clean uninstall. Also, in you phone, go to Settings>Applications>Development and make sure USB debugging is NOT ticked. My experience is that in USB debugging mode the driver would not install successfully. Then install the driver provided.
Good luck!
Click to expand...
Click to collapse
I think the USB debugging should be ON! Am I mistaken?

[Q] Device not recognized

Hello,
For some reason my HTC Desire Z isn't recognized in Windows anymore.
It appears as Unknown Device in the Dev Man.
I have tried uninstalling all the drivers, and using the Google ADB drivers, but they won't install. I have also tried the HBOOT drivers, but when I am in HBOOT screen and plug the phone it won't even say HBOOT USB PLUG...
Funnily, when I start up the computer, before Windows is loaded, my phone says USB debugging, USB connected, and all of that - and as soon as Windows comes up, these things go away and the phone isn't recognized.
Please help!
Simone

Try downloading and installing HTC Sync (from HTC's website). That has USB drivers in it, which should work.
Sent from my Desire Z running CM7.

I did, but for some reason it won't overwrite the old driver. Maybe something is wrong hardwire-wise, because I get "Unknown Device" and not "Android" in the Dev Man. However, the USB connection seems to come up on the phone before Windows starts up (weird?)

Give me a few hours and when I get home I should be able to upload the driver package I use for mine.
This is the drivers I use.
Sent from my HTC Vision using XDA

Manualy update the drivers to your phone in devices,properties. Also there is a windows application that can search out all the drivers on your system called usb search or something to that order, you can stop your phone from seeking these drivers manualy and set up the proper ones
Sent from my T-Mobile G2 using xda premium

Oh, thank you for all your replies.
It turns out that my cable must have been defective. I tried to manually install the drivers and really nothing worked, so that's where the problem was.
Thank you again!