Phone Wnt Turn On - Epic 4G Q&A, Help & Troubleshooting

The power button doesnt work but I know phones good because when I plug in charger the battery icon shows. Is there another way to power on phone with out button hopefully lol if not what do you think is wrong inside the phone. Here's some useless info it is running on the latest Bonsai for the last few weeks with no problems then this one came up .. Thanks

When you say latest Bonsai rom, what is the version number?
Sent from Bonsai 7.0.3

Related

cm7 wont power off

After flashing to nightly cm7 last night i csnnot power off my phone it goes directly to recovery clockwork. I have the telus dhd and running the new desire kernel everything else works except i csnt turn the phone off. Any help appreciated
equlizer said:
After flashing to nightly cm7 last night i csnnot power off my phone it goes directly to recovery clockwork. I have the telus dhd and running the new desire kernel everything else works except i csnt turn the phone off. Any help appreciated
Click to expand...
Click to collapse
As mentionned in the forums already: it's a feature with CWM, not a bug. All you can do is to set it to "hibernate" if you have the choice in the power menu.
Thats not really a feature if im not allowed to turn my phone off i dont have a hibernation option either.
Also the battery went down 15% over 8 hours with screen off.
There is also almost no dictionary on cm7
powered up
Well better then no power at all, how was sound quality while making phone calls. At least it will boot to cwm.
Sound is still tinny but i use bluetooth so it doesnt bother me.
equlizer said:
Thats not really a feature if im not allowed to turn my phone off i dont have a hibernation option either.
Also the battery went down 15% over 8 hours with screen off.
There is also almost no dictionary on cm7
Click to expand...
Click to collapse
it should only boot into cwm if you have the power cable connected, when powering down
Yep unplug the cable if you want it off, it will charge fine turned on so i dont see any real need to turn it off with cable plugged in
All works fine by me! Even my sound is okay
when i posted i was in my car with nothing plugged into it and still reboots into clockwork even though i click shut down (and it verifies shutting down)
still need help
Im using nightly build #4. which one are you running?

[Q] Connection issues with pc

Okay so here is the deal. I just picked this sweet Epic up and started rooting it and I can't get it connected to the pc to get into the files. I set the phone to debugging, and even tried it with it off as well, then I connected the usb (and yes I tried alt cords too) to the pc and selected mass storage (I tried charging too). The pc says it's installing the drivers and even says completed and ready to use but on my computer screen it only shows my hard drive . I downloaded the starter sdk and tried those drivers as well. Even though I could not get it to recognize I started Odin and while phone was on it showed 2 ports, but once I turned the phone off and set it to download mode I get zero, zip, nada for ports available. Now I did see somewhere to set the code back to PDA and top to Modem so I did that as well. Still no luck. I am running stock Froyo EC05 2.2.1 and 2.6.32.9 kernel. Can someone please help me out? I had a Moment before this and never this many issues. Is there a way to just put the card in a reader and install the files and then put it back in my phone and run recovery from there? I've never had to do that before so I was wondering if it's an option if I can't fix this. Last thing is the charging time is way long and the hold isn't lasting long either. I'm no expert or developer, but I'm flashed many ROMs on my moment so I guess you can say I know a little. Please no tech jargon/lingo though to prevent unnecessary communication issues. Suggestions on GB ROMs would be nice too. I tried RandomKing but the links were no good. I hate the stock garbage on there and would love it if someone could help me get them off so I can continue with my rooting agenda.
Try with USB debugging on, connect to the computer then go into control panel and device manager, find phone entry, probably samsung android, then hit update drivers from Windows Update. Takes a while to load all drivers, sometimes more than 30 minutes. Then reboot computer and phone and try it.
As for ROMs they are ALL good. Read the description of each to find out what's in it and if you like it, try it.
Sent from my SPH-D700 using XDA App
Thanks for the reply. I tried that (unknown device) but I just keep getting windows has decided your driver is the best message when I even disabled, re-enabled, removed and re-installed all drivers. It's really bugging me and I'm not one to give up but I spent over 6 hours on this last night and I'm stumped. BTW what 2.3 ROMs do you know of that are stable with the least issues? Just suggestions of course as everyone has their own style...
Stick to the EG22 ROMs since EH06 and EH17 caused many phones to random reboot. After a few days EH17 started disconnected my calls. I have been using a ROM not listed on XDA. It is Bonsai B14 EG22 based. You can google Bonsai Android or click my signature. There are a few good ones in the development section here too.
Sounds like it is definitely a driver issue. There are samsung drivers floating around here. If you don't find a working set I will hunt them down tonight for you.
Sent from my SPH-D700 using XDA App
You can try the drivers in the first post of this thread:
http://forum.xda-developers.com/showthread.php?t=1052813
Thanks...
Cool I will try that out when I get home since work computers are usb restricted
Thanks for all your help and I'll update you tomorrow.
By the way I was playing a HD game on it today while charging and I got a charging paused, battery too hot or cold... Is this a problem with the EG22 build?
Another thing to make sure of is if your dial ##8778# it will bring up a menu, make sure your device is on pda.. believe it or not this helps some people
* PDA should be selcted under the USB Section.. the other section should be on modem
Sent from my old but still kickin Epic 4g
Yeah that's what I was talking about that I tried.
Now I did see somewhere to set the code back to PDA and top to Modem so I did that as well.
Click to expand...
Click to collapse
rooted!!!
Got Odin working and downloading now... Had to sneek my laptop into work to get her done but... LOL... Now time to get rooting!!!
Thanx guys... Will let you know what ROM I went with later today...
Working on putting on 2.3.4 EG22 v. Alpha "Hawk" [Journaled] EG22 AIO Volume/Hotspot/Lockscreen/Overscroll/Lag Fix but the download is taking over 2 hrs!
Phone isd not working at all now...
I put it through Odin and was following the prompts on the odin page that said to put victory_8G_100528.pit in pit and the tar in, hit start it went through and said something about partition and then the phone shut off and never came back on. It won't even charge now... NO life at all.
Fixed...
Okay I took the battery and sd card out, and then plugged the usb in while holding 1 & power down. That put it into download mode. From there I just put the battery and card back in and installed clockwork. BTW the only cord that would work was the one that came with the phone. Took me 12 hr to figure that one out because all the forums said to not use it. UGH
Thanks for all the help.
Also watch out for launchers that hide you notification bar, this can bork USB/sdcard detection, I just made a tip thread.
smartbeatz said:
Okay I took the battery and sd card out, and then plugged the usb in while holding 1 & power down. That put it into download mode. From there I just put the battery and card back in and installed clockwork. BTW the only cord that would work was the one that came with the phone. Took me 12 hr to figure that one out because all the forums said to not use it. UGH
Thanks for all the help.
Click to expand...
Click to collapse
There is a manufacturers cord that is the same connector but doesn't work, not sure which one but I use my old Palm Pre cable and a lot of others use Blackberry cables.
Oh so nice
Okay the new ROM is running great and is oh so sexy, fast and powerful, although I do not like the home page dock layout. I see no issues yet and I'm switching back to the Epic today after I beef up my old moment (which I had swapped to for the day because I thought I soft bricked the Epic beyond recovery) I promised to my mom. I'd like to find a stable GB build for her too but it doesn't look like the programmers have figured that one out yet.
BTW the cord I have is the one that looks a little weird on the end you plug into the phone and seems to be real stiff. I got more phones to mess with so thanks all...
Anyone know of any good tutorial sites that teaches how to develop and write codes? Flashing is one thing but getting to know the nuts and bolts to help others out is where I want to be.

Hardware related or Software

so i guess ive been getting what you would call SOD's, only normally the only way to boot your phone is by pulling the battery ,well i can just hold the power button for an extended amount of time and it will reboot for a couple minutes and then shut down again ,after its through that cycle i can boot it normally with the power button, it happens when i plug the phone up and let it charge to 100% and if the phone isnt taken off the charge then it shuts down like this, its happened once on a call too and i wanna say the wi-fi was enabled every time ...i dont remember im running a test with the wi-fi off right now ,any how i would assume this would be hardware related since ive flashed every rom and it happens on all of them ....any thoughts? im planning on returning the device for another one ,just hesitant because i got one without any of the screen issues that some people are getting
tigerz0202 said:
so i guess ive been getting what you would call SOD's, only normally the only way to boot your phone is by pulling the battery ,well i can just hold the power button for an extended amount of time and it will reboot for a couple minutes and then shut down again ,after its through that cycle i can boot it normally with the power button, it happens when i plug the phone up and let it charge to 100% and if the phone isnt taken off the charge then it shuts down like this, its happened once on a call too and i wanna say the wi-fi was enabled every time ...i dont remember im running a test with the wi-fi off right now ,any how i would assume this would be hardware related since ive flashed every rom and it happens on all of them ....any thoughts? im planning on returning the device for another one ,just hesitant because i got one without any of the screen issues that some people are getting
Click to expand...
Click to collapse
It may be hardware related but it could also be an app that you are installing on each rom. Try a new rom and don't install anything for a few hours and see if it still happens.
Sent from my SGH-T989 using xda premium
tigerz0202 said:
so i guess ive been getting what you would call SOD's, only normally the only way to boot your phone is by pulling the battery ,well i can just hold the power button for an extended amount of time and it will reboot for a couple minutes and then shut down again ,after its through that cycle i can boot it normally with the power button, it happens when i plug the phone up and let it charge to 100% and if the phone isnt taken off the charge then it shuts down like this, its happened once on a call too and i wanna say the wi-fi was enabled every time ...i dont remember im running a test with the wi-fi off right now ,any how i would assume this would be hardware related since ive flashed every rom and it happens on all of them ....any thoughts? im planning on returning the device for another one ,just hesitant because i got one without any of the screen issues that some people are getting
Click to expand...
Click to collapse
SOD? whats that?
sleep of death
i think its related to the wi-fi being on while charging , just fully charged it and left the phone on the cord for an hour after charging and it never went off. ran it down to 90% and turned wi-fi back on and hooked it up to see if it does it again
that has happened to me with other phones, like Nexus S, I9000, Moto XT720
so it's definitely not hardware related AFAIK
the way i narrowed it down to has always been a ROM problem
after I flash clean up, or load a more stable ROM the Sleep Of Death goes away.
i had a lot of that with the recent "stable" CM 7.1 for Nexus S
flashed to a newer nightly unstable and it fixed the "stable" problem LOL
well i just got my new phone in yesterday and so far no random reboots or SOD's ,phone seems a little faster than my previous got 3700 quads stock unrooted and over 15megs download and almost 3 upload , i think i got a better device this time and im pretty sure it was a new one and not refurbished, im gonna run it stock for a couple days just to see if any problems re-occur, i was having them on my first phone before i rooted ,thats why i decided to root and install custom roms

why does zedomax keep my phone from staying off?

I rooted the phone using odin, then threw lost kernal on the phone. then used odin to flash the stock pulled kernel to eliminate the yellow triangle then used CWM to flash back to lost kernel. then went to zedomax V3. phone has been working very good. did freeze one time when opening a game and then restarted on its own after a few seconds but this is only once so far. I never knew about this problem until last night when i attempted to do a 100% charge with the phone off so I could reset batt stats. well, EVERYTIME I turn the phone off, it stayed off for a few seconds but then it would always turn itself back on... just flashed back to lost kernel (stable version) and it is now sitting powered off charging just like normal. I liked the OC ability but I will sometimes need my phone to stay off, say when I get on a plane...
anyone else have this problem
Same here I am running version V3 of Zedo, stock rooted.....and have the same issue the phone will not stay off. I have tried it both ways with QuickReboot and also manual with the power button and still have the same results. For me it is NBD but I have not been in a situation where I need to have the phone stay off.
I also tried it with quickreboot (not sure if I have the same app, blue circle with a yellow lightning bolt?). also, does your phone do this? when I shut down using the power button long press, choose power off and then hit ok, it shows the sprint logo with the exploding boxes looking screen, capacative buttons stay lit up for a while as its shutting down, quick reboot just SHUTS DOWN! lol, its like the difference of being on a PC and choosing shutdown or just flipping the switch on the back of the PSU. is it better to shut it down the stock method?
(side note- my palm pre power button started acting up so now I do what I can to use the epics power button as little as needed, which is why I have a screen icon to lock my phone and reboot with quick reboot)
yea we have the same quick reboot program....as for shutting it off which way, I think it is better to shut the phone down using the power button and have the phone go thru the shut down process vice just shutting down right there and then like a light switch. I do the same on a pc i try never to just hold the power button to shut down the pc unless it freezes, I just do the regular shut down process.
I flashed zedo v3 too and had problems too. At random moments i couldnt text, browse web,make calls or get calls unless i reboot. I unrooted it and phone went back to normal. Im sure zedomax will put out a better kernal, he knows wats up. Has anyone else had dat problem?
actually the not-staying-off was the only problem I even had on that kernel except the freeze that happened one time. today on lostkernel, right in a row I had 4 texts say they failed to be sent but then when I talked to the people later they all told me that they were actually delivered. I even rebooted the phone after the first 2 and the next 2 still said failed so I highly doubt that it was anything other than a weird problem with the network though... although I dont know exactly how the whole process works. I think I am going to go back to zedomax later though, I dont fly often so if I end up on a plane Ill just flash lostkernel again since I leave both files on the card on a daily basis. and I like the setcpu profiles. could always go with the experimantal build of lost kernel since technically the zedomax is a beta as well...

Power button not working suddenly

Last night while using my phone it suddenly rebooted itself, and when it came back on the power button no longer worked. I could use the volume buttons to wake the phone, but even that stopped working after a while. I went to sleep and let it charge overnight, and when I woke up, all was working normally. Its been normal all day until a few min ago, the phone rebooted and now once again the power button wont work. Anyone had this problem? Any suggestions, besides take it to Sprint, which I will do if it continues?
Well I took it to a Sprint store and the tech said the button is physically fine, and worked when doing a hard reset but once the phone came back on it went back to not working again. So he thinks it's a software issue and ordered me a replacement. And my E4GT is completely stock, never rooted. Just decided to let u guys know just in case anyone else happens to have the same problem.
Sent from my SPH-D710 using xda premium
just wondering how long you have had your phone before this bug, any other issues before this.
Pp.
sent from my microwave ala XDA premium.
Shift2win said:
Well I took it to a Sprint store and the tech said the button is physically fine, and worked when doing a hard reset but once the phone came back on it went back to not working again. So he thinks it's a software issue and ordered me a replacement. And my E4GT is completely stock, never rooted. Just decided to let u guys know just in case anyone else happens to have the same problem.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
PanchoPlanet said:
just wondering how long you have had your phone before this bug, any other issues before this.
Pp.
sent from my microwave ala XDA premium.
Click to expand...
Click to collapse
I bought the phone brand new in October, and no i havent had ANY issues before this. This just came out of the blue
Sent from my SPH-D710 using xda premium
I have almost the same issue, mine will reboot and the battery will drop from 90% to 50 or 40% once i had 59% rebooted and drop to only 6% i changed different batts, changed roms back to stock and the same, i will take to sprint
Shift2win said:
Last night while using my phone it suddenly rebooted itself, and when it came back on the power button no longer worked. I could use the volume buttons to wake the phone, but even that stopped working after a while. I went to sleep and let it charge overnight, and when I woke up, all was working normally. Its been normal all day until a few min ago, the phone rebooted and now once again the power button wont work. Anyone had this problem? Any suggestions, besides take it to Sprint, which I will do if it continues?
Click to expand...
Click to collapse
rbtrucking said:
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
Click to expand...
Click to collapse
my phone did the same thing i rooted it an put caulk rom an it worked again...been working ever since
---------- Post added at 06:06 PM ---------- Previous post was at 06:04 PM ----------
latoso said:
I have almost the same issue, mine will reboot and the battery will drop from 90% to 50 or 40% once i had 59% rebooted and drop to only 6% i changed different batts, changed roms back to stock and the same, i will take to sprint
Click to expand...
Click to collapse
if u are rooted u might wanna wipe the battery stats first an see if that helps.go into recovery an look for wipe its the last one ..mite save u a trip to sprint
rbtrucking said:
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
Click to expand...
Click to collapse
I have this problem right now it came out of no where and was working fine till now. When I flashed a new rom my power button still wont work.
My power button isn't working either. My phone randomly reboots and isn't usable. My buddy gave me his old Samsung Moment to use It's like I'm back in the stone age with this thing. No insurance on my E4GT either FML.
IA-32e said:
My power button isn't working either. My phone randomly reboots and isn't usable. My buddy gave me his old Samsung Moment to use It's like I'm back in the stone age with this thing. No insurance on my E4GT either FML.
Click to expand...
Click to collapse
It's still under a year old isn't it? Take it in and spend the $35.00 for Sprint to troubleshoot and replace it under warranty.
I was having this issue with my e4gt so i tried to flash a new ROM onto it. That didn't work, so I restored it to factory using this one-click Odin method http://forum.xda-developers.com/showthread.php?t=1721229
Since the power button didn't function for me I had to use Terminal Emulator to reboot into download mode. Restoring to factory seemed to have restored the power button. I had a few phantom reboots but the phone has been running for 13 hours right now. Seems to be fixed. I plan on waiting a week before rooting it again, in case i decide to take it to Sprint.
Hope this helps
HELP!!
hooshR said:
I was having this issue with my e4gt so i tried to flash a new ROM onto it. That didn't work, so I restored it to factory using this one-click Odin method http://forum.xda-developers.com/showthread.php?t=1721229
Since the power button didn't function for me I had to use Terminal Emulator to reboot into download mode. Restoring to factory seemed to have restored the power button. I had a few phantom reboots but the phone has been running for 13 hours right now. Seems to be fixed. I plan on waiting a week before rooting it again, in case i decide to take it to Sprint.
Hope this helps
Click to expand...
Click to collapse
did that fix the problem? im on the universe 2.1 rom and for some odd reason while i left my phone on the table it all of a sudden rebooted and my power button wasnt working either? well can you let me know if that fixed the problem for you? I cant use the power button at all and whenever i take out my battery and put it back in, it automatically starts my phone up right when i put the battery in. but please let me know if urs is fine now. thanks
sh*t, nevermind i just tried to do the odin one click and it restored my factory settings and everything but the power button still doesnt work... =( damnit!!
ok nevermind that too... sorry for blowing up your post but just wanted to inform that i just applied more pressure to the power button and held it there for a few seconds and then let go and all of a sudden the power button started working again... i was reading through other posts about this and they said that it happens often with this phone... but this is how i ended up fixing mine if the odin one click doesnt work...
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch/
For those of you who don't have insurance, or those who this option is cheaper, they can replace the power button for $35. I didn't look if it includes shipping. If it were me, and I had a little more money, I'd get the power button and usb port changed to new ones at the same time. The port might go out eventually and it saves you the time and hassle of sending it in again. Hell, $75 is still cheaper than paying the $100 deductible if sprint tries to make you pay that for a refurb.
My phone started rebooting constantly since last week. I went back to the ICS 4.03 ROM and it was ok for a few days and then it starting rebooting again yesterday. Today once the phone screen goes off it comes back on and when i press the power button to turn the screen off, it restarts. The only time it acts normal is when it is charging. I do have insurance so I'm thinking about removing the superuser app and taking it to sprint. My question is will they try fixing it before giving me a replacement & will it be refurbished? I'm at wit's end with this phone. I loved this phone until last week
acrite04 said:
My phone started rebooting constantly since last week. I went back to the ICS 4.03 ROM and it was ok for a few days and then it starting rebooting again yesterday. Today once the phone screen goes off it comes back on and when i press the power button to turn the screen off, it restarts. The only time it acts normal is when it is charging. I do have insurance so I'm thinking about removing the superuser app and taking it to sprint. My question is will they try fixing it before giving me a replacement & will it be refurbished? I'm at wit's end with this phone. I loved this phone until last week
Click to expand...
Click to collapse
If you can go back to gingerbread(clean install) you should give that a try before you go back to sprint and find your self back at square one after flashing ics, replacement phone may have gb installed. Run some stock rooted gb for a while and see what happens.
Pp.
Sent from my ginger infused Mayan calculator.
PanchoPlanet said:
If you can go back to gingerbread(clean install) you should give that a try before you go back to sprint and find your self back at square one after flashing ics, replacement phone may have gb installed. Run some stock rooted gb for a while and see what happens.
Pp.
Sent from my ginger infused Mayan calculator.
Click to expand...
Click to collapse
I did that & it was ok for a few days then it started again...today it worked better than most days but the power button still wont turn the screen off if I press it
I have the same symptoms with mine, which started 2 days ago while out of town. The only difference being my power button goes from hyper-sensitive in that if I even brush my finger by it it closes the screen to not registering anything no matter how hard I click. Any way to tell via logs, etc if this is hardware or software? Phone is unuseable with the constant reboots...
Update
Had been running Calks 3.0 before the power button issue, so decided to start over to see if it helped:
1) Ran Calks Format All
2) Reflashed 3.0
3) Ran his Bare ROM Converter
Result: Problem disappeared, so far. Will report back if anything changes, but worth a complete reformat and reflash try since I am out of warranty as an original adopter 9/16/11.
this just happened to me while running cm10 alphas. power button wouldn't work at all and occasionally it would just reboot.
i full wiped and installed one of agat's mods. we'll see what happens.
ShoePhone said:
Had been running Calks 3.0 before the power button issue, so decided to start over to see if it helped:
1) Ran Calks Format All
2) Reflashed 3.0
3) Ran his Bare ROM Converter
Result: Problem disappeared, so far. Will report back if anything changes, but worth a complete reformat and reflash try since I am out of warranty as an original adopter 9/16/11.
Click to expand...
Click to collapse
Everything was perfect since the re-flash UNTIL I took a flight and the same problem with the power button started again. Whats funny is the last time the same thing happened. Chain of events:
1) Two weeks ago phone was perfect running Calks 3.0 GB ROM and had been for the last 3-4 months. Stock rooted for 5 months prior.
2) Went to airport, phone went thru security scanner and boarded plane.
3) Prior to departing, checked phone and noticed the power button didnt turn screen back on.
4) Pulled battery/ put back in, and the phone rebooted without me pressing the power button, which it never had previously.
5) Phone boots back up to lockscreen, and notice the power button is hyper-sensitive (If I lightly brush my finger against it, the "Power Off, Reset, Recovery...." screen pops up. Its like the power button has become a capacitance button like the four at the bottom face of the phone.
6) Try using, and it randomly reboots, even completely avoiding the right edge of the phone (power button side)
7) If phone screen is allowed to go dark, power button wont awaken it, but volume buttons sometimes will...Also, plugging/unplugging into charger will awaken screen. If I reboot the phone with it charging, it turns off and goes into charging mode with the green battery bar graph.
8) Struggled with the phone screen turning on/off, randomly rebooting with/without touching, turning, using, etc.
9) Arrived home and after many attempts, booted into Rogue Recovery, wiped/all format/reflashed Calks 3.0/Bare ROM converter and phone was just as it was before....Until 5 days later when I boarded another flight.......Why?

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