[Q] Htc Servicing (Losing root) - Desire Q&A, Help & Troubleshooting

i had a minor fall and checked if my phone was ok. it could boot in the splash screen and boot animation then i just shuts down. i suspected that i was low on batt.At home, i tried to charge it but nth happens. no charging sign or whatsover. Could not enter bootloader or anything. Just wondering if i would loose my root if i send it to HTC or will they just fix the hardware prob? Hoping for a quick reply thx

Chances are they'd fix it and put official software back on it as they'd turn the phone on to make sure it's working. Can't be sure though

Would they service the device if it's rooted?
Asking because I'm not willing to S-OFF my device should I ever need to use the warranty. However, if I don't have problems with having it serviced, I might give it a try

Related

help. unique issue

Ok my phone has been reverted to unrooted stock for weeks. The only modded thing is s-off. today my phone just shut down and will lock up, shut down (and require a battery pull to restart) before booting fully or wake up once the screen goes dim.I get the lock screen then black when i slide it down. Since i was full stock i don't know what to do. I don't have clockwork so i don't have backups, can someone please help.
General Thread is thattaway _----->
sorry
they can delete this. I got it to work by pulling my sd card. sorry for misplacing it. I was afraid of s-off causing this or prohibiting me from getting my phone fixed and thought s-off was a development issue.

[Q] Bricked Desire HD

I have a Desire HD, rooted with Visionary, ENG S-OFF, Radio S-OFF, Super-CID and SimUnlock'd, I installed ClockworkMod using ROM Manager and chose to boot into recovery, the phone now doesn't boot whatsoever, when turning on it vibrates 3 times and the amber LED flashes continuously about every second. If I hold down and press power, the phone vibrates 5 times and a green LED flashes instead, but nothing on the screen. Back and Power does the same as turning it on normally. When plugged into USB, my computer searches for the Qualcomm CDMA Technologies MSM driver which it cannot find...
Does anyone have any idea how I can get the phone into recovery mode, fastboot mode, or any other mode where I can flash a RUU?
Thanks, Jordan.
:::im not sure about this, and whatever happens, im not responsible, this is entirely your decision:::
But if i was in your shoes, given that it doesnt want to open at all but just flashes (the LED), ... , i would take the battery out and try again.
But if this keeps happening, then you should sent it to HTC.
Take your battery out, then try and flash into recovery mode
If you get into recovery mode then either install a new Rom or if you backup your Rom restore it
Sent from my Desire HD using XDA App
Taking the battery out and putting it back in does nothing, left the battery out for hours, nothing. No way to get into recovery...
If u flashed a 2.x.x.x version of CWM u could try use the bug thats now corrected in 3.x versions.
By taking the battery out then plugging USB in to charge and replace the battery. that used to start my DHD into recovery. if u flashed the 3.x.x..x CWM it wont have that bug.
^it's actually a feature which was removed...^
Sent from my Desire HD using XDA App
As long as your DHD vibrates, shows LED.. it is not bricked if I am not wrong. Wait for some senior member to reply your question. You might need to erase recovery via fast boot (just a thought, I am not sure).
b_bhavu said:
As long as your DHD vibrates, shows LED.. it is not bricked if I am not wrong. Wait for some senior member to reply your question. You might need to erase recovery via fast boot (just a thought, I am not sure).
Click to expand...
Click to collapse
Which of course works only if you can get into fastboot.
@OP: If you connect your phone to the computer and turn it on, does the computer recognise it?
as he said, windows searches for "Qualcomm xxx"-drivers.
i had a similar issue with my nearly-bricked hd2 some months ago.
but you know: hd2 and dhd aren't really the same when compared on bootloader level
DN41
Can't get into fastboot mode because pressing down and power just makes the phone vibrate 5 times and show a green LED. The phone failed to boot after installing CWM, which was v3 anyway, but obviously isn't present if it fails to boot into recovery in any form. I sent the phone away with Vodafone to get repaired under warranty, but they sent it back today saying it's water damaged and they won't go any further into fixing it. My house mate dropped the phone in the bath once, it worked fine afterwards, no problems whatsoever until now. It's obviously not water damage that caused this, but vodafone refuses to take a look... Am I gonna have to resort to a third party repair center? or replace my friends damn expensive phone... Any ideas?
JordanT92 said:
Can't get into fastboot mode because pressing down and power just makes the phone vibrate 5 times and show a green LED. The phone failed to boot after installing CWM, which was v3 anyway, but obviously isn't present if it fails to boot into recovery in any form. I sent the phone away with Vodafone to get repaired under warranty, but they sent it back today saying it's water damaged and they won't go any further into fixing it. My house mate dropped the phone in the bath once, it worked fine afterwards, no problems whatsoever until now. It's obviously not water damage that caused this, but vodafone refuses to take a look... Am I gonna have to resort to a third party repair center? or replace my friends damn expensive phone... Any ideas?
Click to expand...
Click to collapse
does your phone carrier offer extended warranty? as in full coverage?... basically i did this once.. my gf got pissed (as they do).. and basically tossed her phone towards me lol missed completely.. bounced off a wall, then off a metal heater, and then the floor.. thus .. screen completely broken.
We went onto our carriers website, added a 3 dollar a month full coverage warranty (12 month commitment). and after 2 weeks sent it in .. fully repaired 2 week later ...

Constantly rebooting (stock, nonrooted, no physical damage)

here's the background: galaxy s3, nonrooted, stock firmware, no physical damage that i'm aware of.
my friend's gs3 is constantly rebooting. essentially, it even reboots at boot up at any of the various splash screens during boot up and does not even boot up fully at all before it'll decide to crap out again. i figured that it may possibly be related to some rogue app so i told her to load up in safe mode but even then, the phone would reboot and attempt to restart again to ultimately fail and repeat. it did manage to boot up for a minute or two under safe mode yet it would restart again. i actually spoke to her last night but when she woke up, her phone wouldn't even stay on. after she had hung up, all she did was charge her phone and found it in it's current condition. we've attempted to remove the battery for a minute or so but the problem persists. the only other assumption was that there might have been an ota update that went bad. unfortunately i have a rooted gs4 so i'm not sure if there was an ota update for the gs3 that i wasn't aware of.
does anyone else have an idea on how to fix this or what may be the problem?
ender127 said:
here's the background: galaxy s3, nonrooted, stock firmware, no physical damage that i'm aware of.
my friend's gs3 is constantly rebooting. essentially, it even reboots at boot up at any of the various splash screens during boot up and does not even boot up fully at all before it'll decide to crap out again. i figured that it may possibly be related to some rogue app so i told her to load up in safe mode but even then, the phone would reboot and attempt to restart again to ultimately fail and repeat. it did manage to boot up for a minute or two under safe mode yet it would restart again. i actually spoke to her last night but when she woke up, her phone wouldn't even stay on. after she had hung up, all she did was charge her phone and found it in it's current condition. we've attempted to remove the battery for a minute or so but the problem persists. the only other assumption was that there might have been an ota update that went bad. unfortunately i have a rooted gs4 so i'm not sure if there was an ota update for the gs3 that i wasn't aware of.
does anyone else have an idea on how to fix this or what may be the problem?
Click to expand...
Click to collapse
there was an ota update a bit ago, 4.3...um, is it under warranty or does she have insurance, if so, go to the sprint techs and have them look at it, if not, what you can do/try for it is to completely flash the 4.3 ota update again using odin and download mode...you can do this by clicking on the 2nd link in my signature and see what happens, fixed my phone like this after 4.3 and myself messed it up lol and it's the exact same thing the sprint techs would do for it if you brought it in
so there's your options man...good luck, any questions just post up but the guide is very simple and straight fwd to follow and I provided all that is needed in my download bundle from my dropbox account
edit...if you can't boot up to enable the usb debugging mode, it should still work but it's recommended to do but again, shouldn't really matter, as long as it boots into download mode you should be ready to go
ender127 said:
here's the background: galaxy s3, nonrooted, stock firmware, no physical damage that i'm aware of.
my friend's gs3 is constantly rebooting. essentially, it even reboots at boot up at any of the various splash screens during boot up and does not even boot up fully at all before it'll decide to crap out again. i figured that it may possibly be related to some rogue app so i told her to load up in safe mode but even then, the phone would reboot and attempt to restart again to ultimately fail and repeat. it did manage to boot up for a minute or two under safe mode yet it would restart again. i actually spoke to her last night but when she woke up, her phone wouldn't even stay on. after she had hung up, all she did was charge her phone and found it in it's current condition. we've attempted to remove the battery for a minute or so but the problem persists. the only other assumption was that there might have been an ota update that went bad. unfortunately i have a rooted gs4 so i'm not sure if there was an ota update for the gs3 that i wasn't aware of.
does anyone else have an idea on how to fix this or what may be the problem?
Click to expand...
Click to collapse
This isn't an uncommon problem with the S3. I just recently went through this. In my case, and in many other cases, it's a faulty motherboard. Nothing you can do to fix it other than get Sprint to replace the handset.
For me, if I left it completely off for a long time, when I turned it back in it was stable for a couple of hours. Not sure if it was a coincidence, happened a couple of times that way.

NEED SERIOUS HELP! QHSUSB_DLOAD Brick

I was messing around with my phone and entered recovery mode (PhilZ Touch) and I kept tapping the empty part of the screen. Then the screen turned off, but on again after a few seconds. Then the phone wouldn't boot past recovery mode. I was stuck!
I researched the problem online and found another forum that posted a flashable "fix". So, I flashed it and then to my horror, realized that the zip was meant for a completely different phone!
Now my phone won't display anything on the screen, won't enter into Bootloader/Download Mode nor Recovery. I can't even do a Cold Reboot!
When I plug the phone into my computer though, Windows makes the USB connected dinging sound and attempts to install drivers but fails. In Device Manager, there is now a QHSUSB_DLOAD entry that appears and disappears depending on whether my phone is plugged in or not.
Does anyone know how to fix this and get the phone up and running again?
Preferably ASAP!? I literally have no phone... not even a landline!
Bro am in tha same boat...am about to send mines off to mobiletechvideos and they'll fix it for 50$ thats the only option ppl been saying...i tried the other way but its a headace and it dosent work for me ...
I ended up solving my problem, but not in the way I wanted. Since my phone was 100% dead, I went back to ATT since it was still under warranty. I told them a story about how the phone had been malfunctioning lately and then just completely died. They replaced the phone under warranty, so now I have a brand new one.
There definitely doesn't seem to be any easy way out of this problem once it strikes. I still don't know what happened to make the phone unable to boot out of recovery, even after wiping stuff, factory reseting, and reflashing roms. All I do know is that I have never had a problem with PhilZ until I started to rapidly tap the blank part of the screen (I like how it vibrates... I'm weird like that). This caused the recovery to never want to exit. Every time I reboot the phone, it automatically went to recovery, even after a full power off or battery pull.
Nevertheless, I am still going to root and mod my phone... just carefully.
You have a hard brick, which is nearly impossible to fix.
Sent from my LG-E980 using Tapatalk

[Q] Boot loop then restore upgrade error fail

Here's what happened to my (not rooted) G3
The phone has been weird for a couple of days, rebooting randomly once in a while, but working fine whenever plugged onto a power source. Google told me it could be a battery related issue, so I bought a new battery online (and I didn't get it yet).
This morning the phone entered a boot loop, even when plugged in to any power source. Google this time told me I could put the phone in "download mode", then restore upgrade errors via LG PC Suite. I try to do that, and the phone actually goes into download mode, but I'm not able to restore upgrade errors with that ugly piece of software because it keeps "losing" my phone usb connection. I unplug and plug it back in several times, the phone seems to make progress on the firmware upgrade screen but I see a red ASSERT error on my phone at around 15% of recovery.
Now whenever I turn on my phone and try to put it on download mode keeping the volume up button pressed, the screen will just go straight into firmware update, warning me not to unplug the usb connection, even if the phone isn't plugged. I'm able to start a restore but again the usb issue comes up and the phone is totally frozen and stuck to that firmware update screen. If I want to turn it off I need to remove the battery.
I'm doing this because I would love to recover some data from my phone, otherwise I would have done a hard reset or a flash of some kind
Please someone help me before i throw this piece of junk out of the window
Nobody able to help me in any way?
bump =(
Contact LG in this case. Might be faulty NAND memory. If it is then it will probably be impossible to get those files back...but they will replace it and fix the phone. (if it is under warranty that is...)
BTW if you take out the battery during flashing...you may hard brick the phone...then you're technically more fked

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