Call Quality Issue - Droid Incredible Q&A, Help & Troubleshooting

Anyone else here having hissing/crackling in the background on calls with people?
I have checked settings, I'm not roaming, and the phone is stock out of the box.
With the speaker up to highest and 2nd highest setting I can hear hissing and crackling on several calls. People on the other end say they can hear themselves echoing as well.

If you are unrooted or on a stock rom I suggest trying out what this thread says in the first post.
http://forum.xda-developers.com/showthread.php?t=684022
Let me know if it helps!

Related

[Q] vzw gnex - crackle and popping sound during incoming call.

First off, forgive me if this was already answered, I tried searching for about 15 minutes before I decided to post this.
As the title states, I'm having an issue with my gnex where I get this high pitched and crackling sound when receiving SOME incoming calls. I can't hear the person, and whenever they speak, the noises get louder so I can't hear them at all.
I think it's software, rather than hardware, since it doesn't happen on every single incoming call. From what I can tell, actually, it's totally random. But if I call the person back it is fine. They could even call me right back and it's fine.
My friend who also got a gnex from a different vzw store has the same issue. His also appears to be random.
Do you guys think it's just network, random phone problems, software issues, or all three?
Info: Verizon Wireless CDMA Galaxy Nexus running fully stock 4.0.2
For the record, I too am experiencing this issue. I also have the issue via 3.5mm jack and during other audio playback. At first I thought it was just my low-quality aux cable I was using in my car, but then I experienced it on a normal call. I was thinking software for this reason too as it happens via the jack as well as speaker... (Also happened watching Netflix, so that covers all audio output but bluetooth.)
Are people on custom roms experiencing this? I wasn't going to root this phone as I didn't see too much of a need, but I will if it will get rid of this issue.
Xavias said:
Are people on custom roms experiencing this? I wasn't going to root this phone as I didn't see too much of a need, but I will if it will get rid of this issue.
Click to expand...
Click to collapse
if by crackling you mean it almost sounds like a fax sound, squealing, similar to this description, http://forum.xda-developers.com/showthread.php?t=1453769 , then yes I had this when I ran stock but now that im running francos, AOKP, and the 4.0.3 radios(which arent included in most 4.0.3 roms), i have not had the problem.
My GF had a problem where her mic was bad, about 50% of the time i got a call from her she would sound muffled, almost as if underewater. She exchanged it at VZW and haven't had any problems since.

[Q] In call audio problem (not mic cut-out)?

I was wondering if anyone else has experienced this. I tried searching for the problem but it appears that most of the results that come up regarding in call audio issues were the microphone cutting out.
However, the problem i've been experiencing is for long phone calls with my gf, the audio that i hear on the receiving end seems to go in and out. What i mean is, the call will start out normally and everything sounds crystal clear, but after maybe 20 min, my gf begins to sounds really muffled as if she were talking to her phone from across the room instead of having the phone against her face. After a while the audio becomes loud and clear again.
She claims to hear me fine throughout the call, but it becomes almost impossible to make out what she's saying even on max volume (with and without the headphones too). Im not sure if it's an issue with my phone or hers (an iPhone 4s). I've had this issue on 4.0.2, and 4.0.4. I'm now running AOKP's 4.0.3 ROM and the problem still persists. Any help anyone? this is really annoying, esp for a long distance relationship!

[Q] Strange problem with call audio... silent speaker

Hi guys, hope you can help with an odd problem...
Very, very occasionally (maybe 1 in 50 calls) I get an issue where I can't hear the other party, as if the earpiece was dead. If I drop the call and re-dial, 99% of the time everything is fine. (I think I had one time in 6 months where the 2nd call did the same.)
Now, I can't decide if this is a network issue (Vodafone) or a phone issue. I mostly use a Bluetooth headset due to the size of the Note but I doubt it's headset related as I have tried two different high end brands and it happens with either.
Things I have noticed:
Problem applies to incoming AND outgoing calls
I have checked I haven't accidently muted the call
My Bluetooth headsets all chime at the start of a call but there is no call audio
The other party can hear me but I can't hear them
System sounds are all fine, only call audio is affected
Switching between headset, phone and speaker phone make no difference
Applies to all incoming call audio, including ringing tones and busy tones
I reboot my phone sometimes but as the issue is rare I couldn't say if it makes a difference. Also this is a standard Note II (not a branded Vodafone one) with all the latest patches downloaded. Looking through my app downloads I can't see any obvious ones that might affect the phone. Apart from the stock Samsung apps I most connect to CCTV systems. I have CSipSimple but I haven't used it in ages.
Any suggestions on how to investigate this further?
Regards,
Andy
Seriously... no ideas?
So, no one's ever had this problem and no one has any ideas?!
:crying:

[Q] hear receiving phone's speaker

We both have samsung galaxy s4 with t mobile, latest update. When Calling the other person, you can hear the receiving phone speaker. I'll hear their ringtone if they're volume is up. I'll hear whatever noise is in the room with their cell phone when calling. Even their voice. I've tested and it happens both ways. it's been going on for 6 months now. Just weird to have it happen to two phones. I've already done a factory reset. Any ideas?
So what's wrong, that's how phones work, you hear them and they hear you. ???
Pp.
that was dumb. why would I say I tested it. More detail for anyone else who thinks like pancho: it's like the mic is activated without answering the phone. Imagine calling someone and they don't answer, but you can hear everything the mic picks up. you'll hear their custom ringtone or whatever sound is near their phone mic.
This is how the question should have gone. :
When I place a call, before the person answers the phone I can hear the phones ringer tone and all ambient sounds near and around the phone or person I'm calling before they answer, what could cause this?
Humm, ............... your phone is possessed. You need an exorcist.
Edit : This may also occur if the person your calling is sitting next to you.
Pp.

What's wrong with the call volume???

So everything about the watch is beautiful except for one annoying fact. Whenever I place a call or receive a call, the sound of the other person is so low, that I can hardly hear them. I have the volume on my phone on high for phone calls and music plays loud on my watch, so what is the deal?
Has anyone else experienced this?? Should I go immediately to the store and get a replacement ASAP? or is this a bug that is common with the update or fixable?
Help a girl out, please!:fingers-crossed:
Have you tried adjusting the volume during a phone call on your phone? I think you have to have an active call to be able to adjust the bluetooth volume.

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