Connect to pc - Desire HD Q&A, Help & Troubleshooting

Hi. My "Connect to PC" wouldnt work. As a result, i cannot mount to Disk Drive etc. Any idea what is going on? I cannot even open Connect to PC in Setting too. =(

Do you have the latest HTC Sync 3.0.5481 installed?
Could try different usb port, or
Uninstall / reboot pc / reinstall HTC Sync.
Edit: Don't forget Uninstall HTC driver if uninstalling HTC sync doesn't do it.
Sent from my Desire HD using XDA App

Hi UpInTheAir
Thanks for replying. How do I get that latest HTC Sync apk file?

It's not apk. It's software and driver you have to load on the pc. Google it. DL and install. Let me know how you get on. Make sure don't connect the phone to pc in disk drive mode until software and drivers fully installed. It will tell you during installation, or you may have to reboot pc first.
Sent from my Desire HD using XDA App

Hi UpInTheAir
Do you have the latest HTC Sync 3.0.5481 installed?
Click to expand...
Click to collapse
The latest version is HTC Sync 3.0.5511
Take Care
TheQuest

Maybe not. O did check for update from the HTC Sync itself, but said up to date.
Just double check its actually for HTC DHD, not something else.
I will manually check later. Thanks for letting Me know.
Edit: Yep, dl now. Don't know why the program said up to date .....
Sent from my Desire HD using XDA App

Hi superstick1
You can get the latest version of HTC Sync 3.0.5511 from HTC:- Here, scroll to bottom of page and use --Please Select--
Take Care
TheQuest

Hi UpInTheAir
Don't know why the program said up to date .....
Click to expand...
Click to collapse
Well it is HTC Sync, we are talking about after all.
Take Care
TheQuest

Hey guys. Thanks for all the replies. Erm.. I did actually installed HTC Sync in my PC already but unable to get the notification on whether to Charge Only or etc.
But now the problem has been resolved. Ok, let me explain what has happened.
I noticed that some or probably all of my Sense apps such as Music and Gallery are always going into a Force Close mode.(I have no idea why. Past few days it is running smoothly and no issues. But this issue suddenly arise)
All other market apps are still working well.
Because of Sense apps unable to function properly, I decided to reboot my device and see whether it works or not. After rebooting, the Sense apps work well back again. I've just tried to connect to PC and yes it does work again.
So i guess the issue here is not about HTC Sync but.. ROM issue? But seriously I do not think its the ROM problem that causes Force Closes on Sense apps. Probably is my device. =( Or maybe certain apps are not properly installed and hence causing "interruption" with those Sense apps.

Hi superstick1
superstick1 said:
Hey guys. Thanks for all the replies. Erm.. I did actually installed HTC Sync in my PC already but unable to get the notification on whether to Charge Only or etc.
But now the problem has been resolved. Ok, let me explain what has happened.
I noticed that some or probably all of my Sense apps such as Music and Gallery are always going into a Force Close mode.(I have no idea why. Past few days it is running smoothly and no issues. But this issue suddenly arise)
All other market apps are still working well.
Because of Sense apps unable to function properly, I decided to reboot my device and see whether it works or not. After rebooting, the Sense apps work well back again. I've just tried to connect to PC and yes it does work again.
So i guess the issue here is not about HTC Sync but.. ROM issue? But seriously I do not think its the ROM problem that causes Force Closes on Sense apps. Probably is my device. =( Or maybe certain apps are not properly installed and hence causing "interruption" with those Sense apps.
Click to expand...
Click to collapse
If it happen a any more [the force closes].
Try booting to Recovery> Advance> Fix Permissions, or used Rom Manager> Fix Permissions.
Take Care
TheQuest

Alright. Many thanks to all of you here! All the best! x)

Related

Usb Debugging is Stoping My Desire to Sync

I have been battling to sync my contact using htc sync but everytime the debugging thing comes up and I have re installed htc sync both on desktop and laop with no success.... its drying me nuts...
please help..
You shouldn't need to have Debugging on for it to sync with HTC Sync; Disable it in Settings>Development , uncheck all boxes.
thanks for the reply.... what can I do now... sync is not yet working....
saayinla said:
thanks for the reply.... what can I do now... sync is not yet working....
Click to expand...
Click to collapse
Reinstall HTC Sync.
Ive never got HTC Sync working. Im hoping i never need it
Im using W7 and im sure there is some issue around using it on that OS, or i may be wrong.
And make sure you have the HTC Sync option selected.
sh500 said:
And make sure you have the HTC Sync option selected.
Click to expand...
Click to collapse
what htc sync option.....
Finally got it to work had to install the version of HTC sync that came on the Micro sd card with the phone....
saayinla said:
Finally got it to work had to install the version of HTC sync that came on the Micro sd card with the phone....
Click to expand...
Click to collapse
Good stuff. The software nowhere near as good as MS ActiveSync.
and there I was thinking I was the only one that didn't RTFM when I got mine yesterday and it wouldn't work with the version of HTC sync I had already installed.
nah, the versions on the HTC website don't have the drivers for android 2.1 phones.
you need the one on the card, which i think is 2.0.28. 2.0.18 and earlier just won't see the phone. I'm sure they'll shove it up on the site soon. i think however that i shall avoid it like the plague, no matter what version it is!

HTC Sync 3.0.5387 Problem

Can't seem to get HTC Sync 3.0.5387 to work on my desktop running Windows 7 x64 Ultimate. I keep getting this error when I try to run it:
"htc upct loader has stopped working"
Seems to work fine on my laptop also running Windows 7 x64 Ultimate though which hasn't had any other HTC Sync version installed on it. Any ideas :?
Hmmm ... found that version for the HTC Wildfire ... and it asks for a valid SN
HTC Desire section allows me only to take the 2.0.x version.
Shouldn't the problem come from that ?
Did you un-install the previous version first?
I have had no problems using the exact same operating system.
Phil
gloom said:
Hmmm ... found that version for the HTC Wildfire ... and it asks for a valid SN
HTC Desire section allows me only to take the 2.0.x version.
Shouldn't the problem come from that ?
Click to expand...
Click to collapse
Yeah I don't think it's made for the desire but it works on my laptop just not on my desktop for some reason, it has had HTC Sync installed on it previously so maybe there is an old driver or something lying around :S
philje123 said:
Did you un-install the previous version first?
I have had no problems using the exact same operating system.
Phil
Click to expand...
Click to collapse
Yep I uninstalled it before installing, disabled virus scanner as well, no idea what's going on :/
You definately also removed the HTC Driver Installer program too?
Have you tried cleaning the registry and deleting any HTC folders from the drive?
Sound like something is conflicting somewhere.
Phil
philje123 said:
You definately also removed the HTC Driver Installer program too?
Have you tried cleaning the registry and deleting any HTC folders from the drive?
Sound like something is conflicting somewhere.
Phil
Click to expand...
Click to collapse
Yep uninstalled both HTC programs, only via control panel though.. I think you are right there is probably something hanging around in the registry etc. Don't suppose anyone knows of a tool to clean the registry :?
CCleaner is a good one!
http://www.piriform.com/ccleaner
Can clean a load of temporary files for you too.
Phil
Can someone please share this ?
This is where I got my copy from:
http://www.mikesouthby.co.uk/2010/08/how-to-sync-itunes-with-htc-desire-via-htc-sync/
Cheers m8... I was already at rapidshare
So I take it that the rest of you are enjoying the ability to only sync the past month's calender
Is there a way round this as I'd like to sync the whole calender as per previous HTC Sync versions
You can try resetting the phones date to, say 01.01.2007. and then let it sync.
This was suggested in another forum somewhere.
so how does this itunes sync via htc? do i sync the phone then go into itunes? is there a htc sync icon in itunes???
Thanks
ericb said:
You can try resetting the phones date to, say 01.01.2007. and then let it sync.
This was suggested in another forum somewhere.
Click to expand...
Click to collapse
Hadn't thought of that
philje123 said:
CCleaner is a good one!
http://www.piriform.com/ccleaner
Can clean a load of temporary files for you too.
Phil
Click to expand...
Click to collapse
Thanks mate, well I cleaned up the registry and removed all traces of anything named HTC but after a restart and fresh install it's still giving the same error
Gentleman,
Doesn't HTC Sync 3.0 have a repair option ? I want to overwrite my mobile with PC data and just can't seem to find the option
- Not to worry, I ended up doing a hard reset :|

[Q] USB stopped working :S

When I connect it,all I see is the USB debugging icon. Any help please? I'd really hate mounting/unmounting all the time.
I believe I had this problem when I removed the Setup Wizard from my phone and it also killed my Home button.
zerojay said:
I believe I had this problem when I removed the Setup Wizard from my phone and it also killed my Home button.
Click to expand...
Click to collapse
I've frozen some apps via TB but I'm sure those weren't the problems.
I've deleted Setup Wizard a while ago and my phone was working fine.
Yeah, I've been doing some heavy ROM cooking and reflashing and my USB problem was definitely caused by removing Setup Wizard and I think Crash Handler/Crash Reporter, something along those lines. I put them back, reflashed and it was fine.
zerojay said:
Yeah, I've been doing some heavy ROM cooking and reflashing and my USB problem was definitely caused by removing Setup Wizard and I think Crash Handler/Crash Reporter, something along those lines. I put them back, reflashed and it was fine.
Click to expand...
Click to collapse
Thanks for the help. Guess I have to mount until I flash a new FW.
Sorry, it's CrashMonitor and Setup Wizard. I think there's a link somewhere here in the forums for all the default APKs for just this kind of occasion, so you won't have to reflash.
zerojay said:
Sorry, it's CrashMonitor and Setup Wizard. I think there's a link somewhere here in the forums for all the default APKs for just this kind of occasion, so you won't have to reflash.
Click to expand...
Click to collapse
Yeah,I have those files already but I don't think that's the problem. going to check btw
Yeup,just installed those apks and still nothing. btw it fails installing a driver when I connect it to my pc
Doesnt MTP app handle connectivity?
semc usb driver not found for xperia play
hi xda, have trouble in coneccting in MTP mode it keeps asking for semc usb driver (windows xp) can't find/install a version for my SE Xperia Play...help need
have a good day
DeadlyDazza said:
Doesnt MTP app handle connectivity?
Click to expand...
Click to collapse
Hmm,I remember messing with an MTP in TB ...
Yeah,I don't have an MTP app in apps/TB. If this works I love you
and it WORKS! Thank you so much.
Im also having this problem. It worked and now when I connect to USB it fails to install driver.. what am I missing? Is it this MTB app. I'm not technically proficient so any links would be appreciated.
Edit - Just checked phone and i have an MTPapp when i look for apps to freeze or backup. It's installed and everything but the USB still doesn't connect. It just goes to install a driver and then fails.
GetPatriotized said:
and it WORKS! Thank you so much.
Click to expand...
Click to collapse
My pleasure.
I think I mess up my mtpAPP too before, tried to install a new one from here http://forum.xda-developers.com/showthread.php?t=1036249 but I think it doesn't work..
my question is, is the mtpAPP there the same with mtpApp for 2.3.3 (4.0.a.2.368)?

[Q] [q] facebook app

My Facebook app went funny last night, it wouldn't show my friends pictures and wouldn't come out of refresh. So I logged out, turned off my wireless connection, rebooted my phone, turned on the wireless and tried to log back in. I was met with this error:
Login Failed
Sorry, login failed to reach facebook servers. Please check your network connection or try again later.
( org.bouncycastle.jce.exception.
ExtCertPathValidatorException: IssuerName(OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign, OU=VeriSign International Server CA - Class 3, OU="VeriSign, Inc.", O=VeriSign Trust Network) of signing certificate. [javax.net.ssl.SSLHandshakeException])
It is still the same after uninstalling and re-installing the app.
aaaaaaahhhhhhhh said:
My Facebook app went funny last night, it wouldn't show my friends pictures and wouldn't come out of refresh. So I logged out, turned off my wireless connection, rebooted my phone, turned on the wireless and tried to log back in. I was met with this error:
Login Failed
Sorry, login failed to reach facebook servers. Please check your network connection or try again later.
( org.bouncycastle.jce.exception.
ExtCertPathValidatorException: IssuerName(OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign, OU=VeriSign International Server CA - Class 3, OU="VeriSign, Inc.", O=VeriSign Trust Network) of signing certificate. [javax.net.ssl.SSLHandshakeException])
It is still the same after uninstalling and re-installing the app.
Click to expand...
Click to collapse
That sounds as though your phone isn't actually reaching the facebook page but is being redirected somewhere else. Are you sure it's not something to do with your wifi network? Can you get to facebook OK from a laptop?
I'd expect this sort of thing if you were connected to a hotspot without having logged into the hotspot from the phone.
fudgeboy said:
That sounds as though your phone isn't actually reaching the facebook page but is being redirected somewhere else. Are you sure it's not something to do with your wifi network? Can you get to facebook OK from a laptop?
I'd expect this sort of thing if you were connected to a hotspot without having logged into the hotspot from the phone.
Click to expand...
Click to collapse
I have the excact same problem... Started yesterday.
Tried 2 differents Wifi's and my 3G connection.
Can't log in with facebook app, Friendcaster etc. Can't sync my facebook contacts. So I removed the sync account, and tried to add it again (Facebook for HTC Sense) But cannot log in there either.
But m.facebook.com in browser is working fine, same on my laptop.
HTC Desire
Revolution Rom 4.0
same problem here with my HTC Desrire. Facebook app cannot reach facebook servers. even after clearing app cache, uninstalling it and what not. is there a fix for this.
bld519 said:
same problem here with my HTC Desrire. Facebook app cannot reach facebook servers. even after clearing app cache, uninstalling it and what not. is there a fix for this.
Click to expand...
Click to collapse
I have reported this to Facebook. Must be a technical change they made which had an impact on mobile devices connecting, with the exception of browsers.
aaaaaaahhhhhhhh said:
I have reported this to Facebook. Must be a technical change they made which had an impact on mobile devices connecting, with the exception of browsers.
Click to expand...
Click to collapse
But the funny part is, it only affected HTC Desire.
My GF with Samsung Galaxy S, and all others that I know, dont have problems...
Found this problem on other forums too, all Desire's
And one have tried a factory reset.
Facebook was unreachable a couple of days ago. But I got a message saying that they are doing maintenance. When it came back up, all it had me do is log back in. Everything is fine until now.
I wonder if your issues has something to do with the Facebook integrated on Sense. You guys using Sense roms by any chance?
via xda app
stankyou said:
Facebook was unreachable a couple of days ago. But I got a message saying that they are doing maintenance. When it came back up, all it had me do is log back in. Everything is fine until now.
I wonder if your issues has something to do with the Facebook integrated on Sense. You guys using Sense roms by any chance?
via xda app
Click to expand...
Click to collapse
Yes, it is a Sense Rom I'm using..
I have just tried to freeze Facebook for HTC Sense via Titanium Backup, still same problem with "Facebook app"
same problem from same day... i tried few older version of fb app but none works. HTC Desire InsertCoin rom
Same here since a couple of days. It seems to be a problem on FB side, but in some way related to the software of the phone. I own a Desire with RcmixS Rom Gingerbread. I flashed it with an ICS Rom and it worked after that. Come back to Gingerbread after factory wipe and problem is there again.
mannybiker said:
Same here since a couple of days. It seems to be a problem on FB side, but in some way related to the software of the phone. I own a Desire with RcmixS Rom Gingerbread. I flashed it with an ICS Rom and it worked after that. Come back to Gingerbread after factory wipe and problem is there again.
Click to expand...
Click to collapse
But still related to Desire, how weird
Cause on a Samsung Galaxy S, running 2.3 GB, it's working just fine.
SmasherDK said:
But still related to Desire, how weird
Cause on a Samsung Galaxy S, running 2.3 GB, it's working just fine.
Click to expand...
Click to collapse
Trying logically to understand why this happens only on Desire with gingerbread (since on my with ICS it was working) and looking at the error I thought it could be a problem of certificates that are not up to date, in this case may be only on a specific android distribution like the one we have on Desire... (app developer are maybe forgetting our loved phone since it's getting older) so I tried to understand how to update this certificates and I've finally found that there are some files where they are stored inside a system directory.
Here attached you can download a zip with some certificates I found. To install them you have to put the file on the SD, go into recovery mode and then simply choose to install a zip from SD card. Reboot... My FB started working again! I had tried everything before this without success... so maybe this will work for you too.
Let me know! :fingers-crossed:
mannybiker said:
Trying logically to understand why this happens only on Desire with gingerbread (since on my with ICS it was working) and looking at the error I thought it could be a problem of certificates that are not up to date, in this case may be only on a specific android distribution like the one we have on Desire... (app developer are maybe forgetting our loved phone since it's getting older) so I tried to understand how to update this certificates and I've finally found that there are some files where they are stored inside a system directory.
Here attached you can download a zip with some certificates I found. To install them you have to put the file on the SD, go into recovery mode and then simply choose to install a zip from SD card. Reboot... My FB started working again! I had tried everything before this without success... so maybe this will work for you too.
Let me know! :fingers-crossed:
Click to expand...
Click to collapse
I BET it's because facebook.com have automatic activated some new security settings, https, and (dont know the english word for it) safe login, where you will receive an sms the first time you log on from a new unit...
I downloaded your zip file, extracted cacerts.bks, cwcerts.zip & otacerts.zip and copied them to my system/etc/security folder, quick restart, and it's WORKING :good:
And I was receiving an sms so that i could log on.
Funny part is, that those certificates looks older than the ones I allready got, but they are a little bit bigger.
But it's working... thank you :laugh:
Contact pictures are back
SmasherDK said:
I BET it's because facebook.com have automatic activated some new security settings, https, and (dont know the english word for it) safe login, where you will receive an sms the first time you log on from a new unit...
I downloaded your zip file, extracted cacerts.bks, cwcerts.zip & otacerts.zip and copied them to my system/etc/security folder, quick restart, and it's WORKING :good:
And I was receiving an sms so that i could log on.
Funny part is, that those certificates looks older than the ones I allready got, but they are a little bit bigger.
But it's working... thank you :laugh:
Contact pictures are back
Click to expand...
Click to collapse
I've been having the same problem since Monday, only I don't have a Desire but a Wildfire S. I don't seem to have the system folder on the SD-card nor can I find anywhere else to put the files (I tried putting them in the .android_secure-folder just to try anything and restart but no progress...). Is there perhaps another way to fix this for a Wildfire S? Thank you!
låvisa said:
I've been having the same problem since Monday, only I don't have a Desire but a Wildfire S. I don't seem to have the system folder on the SD-card nor can I find anywhere else to put the files (I tried putting them in the .android_secure-folder just to try anything and restart but no progress...). Is there perhaps another way to fix this for a Wildfire S? Thank you!
Click to expand...
Click to collapse
Is your mobile rooted?
Don't think you can do it if it's not rooted
mannybiker said:
Same here since a couple of days. It seems to be a problem on FB side, but in some way related to the software of the phone. I own a Desire with RcmixS Rom Gingerbread. I flashed it with an ICS Rom and it worked after that. Come back to Gingerbread after factory wipe and problem is there again.
Click to expand...
Click to collapse
I've been using the LeeDroid rom, downloaded the facebook app. Been using it for a while until it went funny.
aaaaaaahhhhhhhh said:
I've been using the LeeDroid rom, downloaded the facebook app. Been using it for a while until it went funny.
Click to expand...
Click to collapse
Try the fix with the new certificates files.. It worked for me :laugh:
SmasherDK said:
Try the fix with the new certificates files.. It worked for me :laugh:
Click to expand...
Click to collapse
Yeah, I'm happy my solution works for you as well. If you like click me a Thanks on this forum
---------- Post added at 06:08 PM ---------- Previous post was at 06:02 PM ----------
aaaaaaahhhhhhhh said:
I've been using the LeeDroid rom, downloaded the facebook app. Been using it for a while until it went funny.
Click to expand...
Click to collapse
Yes, having LeeDroid you should already have a cooked recovery... just power off the phone, keep pressed vol - and power... choose recovery with vol buttons and enter with power button. You should be now on you recovery (probably clockworkmod). Choose install zip from SD and select certs.zip you can find on my previous post and that you have to put on your SD. At the end reboot. You should now be able to use FB.
installed the certs and Facebook is now working. :good:
låvisa said:
I've been having the same problem since Monday, only I don't have a Desire but a Wildfire S. I don't seem to have the system folder on the SD-card nor can I find anywhere else to put the files (I tried putting them in the .android_secure-folder just to try anything and restart but no progress...). Is there perhaps another way to fix this for a Wildfire S? Thank you!
Click to expand...
Click to collapse
No låvisa, the folder is on the internal memory, but you can't write on it if you are not rooted. You can probably apply the file from the recovery also without root, but you need a cooked recovery. To permanently install the clockworkmod recovery, that is not the stock one and that have more option like the one to install zip, again you would need to be root. Instead I think you can (I've never do it this way, sorry...) install the clockworkmod recovery temporary without root from your stock recovery, just the time to flash my zip.
Here you can find all the available way to install the clockworkmod, look at the update.zip method:
http://forum.xda-developers.com/wiki/ClockworkMod_Recovery

[Q] Process com.google.process.gapps has stopped... help!!!

First of all, sorry if this has been covered but I couldn't find any solution that seems related to this problem or phone (I get some search hits for the S3).
So I have been getting this message and I think sync is screwed up. I can't say exactly how but, for example, I used to get an email on the mail manager and the gmail notification would be gone. Now I get both and both stay on.
The only solution I found while searching is going to settings (and here's my probably faulty translation from S3 to the HOX) --> Apps --> -->all--> Download manager and enable it. Well, mine is enabled and I still get the error... Help???
Looks like gapps (Google play... ect) wasnt installed properly. Try reinstalling the proper gapps package for your rom.
Tw1tchy said:
Looks like gapps (Google play... ect) wasnt installed properly. Try reinstalling the proper gapps package for your rom.
Click to expand...
Click to collapse
Err... how do I do that? Is it something you download and Install through recovery?
Yes.
goo.im/gapps
Sent from my One X using xda premium
Thanks guys!! :good::highfive:
process.google.gapps has stopped
Hi guys. I know that some of the proposed solution is to enable the downloads. For note 2 users this problems continues to happen. There is 2 downloads app for note 2 and both of them are enabled. I tried to disable the download app with the icon pointing downward and enable the download app with the Android logo. Fortunately, the process.com.google.gapps has stopped is not yet popping for two days now.
I hope this will help. Thanks!
Well, "downloads" says it runs in the same process as "download manager" and has access to contacts. I think it's the contacts sync that caused this one my HOX but I didn't get any more error messages after reinstalling the gapps package.
EDIT: Emails often gave me problems too and that was the worst of it as it syncs with gmail a lot more often than contacts do.
I think that this issue has few ways to be solved, because the process is related to some google apps and services. I tried almost everything I read, but finally the solution was when I deleted my Google account and readded. I think my phone contacts got somehow messed up and syncing crashed the process. So final for me - delete Google account and add again was the solution.
Sent from my HTC One S using xda app-developers app
anyone had this problem on the htc one?
would anyone know why i keep getting "unfortunately, the process com.google.process.gapps has stopped" htc one running viperone3.1.0 RC2
ok i just read need to reinstal gapps package :s which one hahaha
jande425 said:
would anyone know why i keep getting "unfortunately, the process com.google.process.gapps has stopped" htc one running viperone3.1.0 RC2
ok i just read need to reinstal gapps package :s which one hahaha
Click to expand...
Click to collapse
Wrong forum, this is HTC one X.....not the HTC one !
Sent from my HTC One X using XDA Premium 4 mobile app
thanks
Mr Hofs said:
Wrong forum, this is HTC one X.....not the HTC one !
Sent from my HTC One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thanks Mr Hofs haha i have the one x also rooted running viperx4.0.4
i was just wondering if there was a blanket solution
quick google said delete app preferences and i did that but it didnt fix it, i just reflashed the rom full wipe and everything and that solved it i guess havent seen it since i still need to get my 10 posts done though so i can post in the venom viperone thread -.-

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