Desire HD often restarts - Desire HD Q&A, Help & Troubleshooting

Hi guys, I have a problem that I have noticed and it has become quite irritating.... the problem started 2 weeks ago, the phone restarts itself. Anyone has the same problem ?
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Are you rooted/running custom roms? If so it's maybe related to the undervolted kernels. Some devices can't handle it.
But there are also a lot of other reasons that can cause this. Badly written apps, faulty hardware and so on.
Have you tried a factory reset?
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No my phone isn't rooted, and I haven't tried factory reset, cause I don't wanna loose all the info, apps, ....
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Last time when i was using the stock ROM, whenever I turn off the phone, and on it back. It will surely reboot once again itself without me doing anything. But now I am on a custom ROM.. I did not encounter such problem. Probably like what 5kordez5 mentioned above it may due to undervolted Kernel.

I had a similar issue on my DHD and it was caused by a faulty sim card, the phone couldn't read it and it rebooted itself, it was fixed in one of the software updates (i think 1.72) with a notification that the phone couldn't read the sim card, please reboot your phone.
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Yes it often reports that there is no sim card.... gonna try new sim card and we will see if it still reports.
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try this: http://forum.xda-developers.com/showpost.php?p=9464092&postcount=1

This can also happen due to a faulty sd card as in my friends case. He replaced the sd card with a class 6 sd card and his phone never restart by itself.

Related

Help urgently needed

Hi
Ive got a desire running android 2.2 and its not letting me move any of my apps to the SD card. It gives the option but when I press the button it says failed to move application . Also it gets over heated and restarts itself seemingly at random. I've preformed 3 factory resets of the phone and the problems still remain
Can anyone help plz?
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y.qureshi.92 said:
Hi
Ive got a desire running android 2.2 and its not letting me move any of my apps to the SD card. It gives the option but when I press the button it says failed to move application . Also it gets over heated and restarts itself seemingly at random. I've preformed 3 factory resets of the phone and the problems still remain
Can anyone help plz?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I'm guessing you have the unrooted HTC Rom. Not all apps can be shifted to sd card. Some which need to remain in memory like Widgets cannot be moved. I'm not sure of your overheating problem though.
Yh I know
The apps that I was able to me move before are failing to be moved now
I.dunno why .
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y.qureshi.92 said:
Yh I know
The apps that I was able to me move before are failing to be moved now
I.dunno why .
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Maybe the newer version of the same app has a resident portion in INternal..Not that it makes sense!
Sorry but wat ?
This isn't helping :S
Is there anyway to sort it out ?
Sent from my HTC Desire using XDA App
easiest is by rooting it, put in a custom rom with app2sd+ and problem solved, phone heating up even on standby might be because of background services of apps
For your rebooting problem it happens to a lot of HTC Desires its a problem with the motherboard. You will need to send it off to HTC to get it fixed.
Alright i guess I gotta send it to HTC then
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Few connection issues with my brand new Desire

Hi there,
Ive got a problem. My brand new Desire shows 2-3 bars of network but i cannot make calls sometimes. Text messages come like sometimes up to 3-4 hours LATE. Its frustrating. Changing Network mode didnt help. Restoring factory default setting didnt help neither. What can i do ? sometimes it works but mosty it doesnt ...
Ahh and very often when i try to send a text message i get "Unable to send text mesage...." Its like it shows i got network but i havnt :/
Please help,
Thanks
I assume your Desire is completely stock? If so, might be a service provider issue rather than a software/hardware issue
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timmaaa said:
I assume your Desire is completely stock? If so, might be a service provider issue rather than a software/hardware issue
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Click to collapse
i have tried with different sim cards tho and still same problem appears. Thanks
Sim cards from different providers?
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Does this happen to you ?

Lately I've been really annoyed with phone, for some reason it just randomly reboots for God knows what reasons! Is this common or even a known issue ?
Are you running stock or a custom rom and kernel? I've never had a reboot with stock or on Starburst with lostkernel.
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Im runnin stock an its happened to me a number of times..a ota should fix it!
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ginuwine1981 said:
Im runnin stock an its happened to me a number of times..a ota should fix it!
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Click to expand...
Click to collapse
I dunno man, if that isn't happening without some 'aftermarket modifications', umm, I'd swap the damn phone. That isn't normal. I never get reboots unless I am overclocking on perf gov with everything maxed out...and that's pretty much it. If you are getting reboots just sitting there or dicking around on the internet that would be more than enough reason for me to take it in and swap it out...especially if you can reproduce the it for them.
Thanks for the replies guys, to answer your questions no I'm completely stock running stock kernel and it happens whenever I'm online or some apps will trigger it. I'd hate to restore but I think it's the only way
Ive had it a couple times.
It started after uploading app from market installing it while I was deleting one at same time
device crashed reboot took place.
From that point a had a couple reboots within days Touchwiz error displaying automatically going to phone keypad no escape from it.
I ended up doing factory reset fixed it all is well
did you by chance take an SD card out if another phone and pop it into that phone? if so, back up whatever data is on it, and try formatting it (if that cures the reboots, obviously something on the sd is corrupt and not cooperating with the system... dont restore anything from that backup you took after formatting) I would then try a facotry reset if the previous doesn't work. if the factory reset doesn't cure it, I'd swap the phone.
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Thanks guys, I installed all the apps I could to the sd card. In other words all the apps were in the internal memory and that seems to fix the issue.
I'm not rooted and I'm getting random reboots.
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Ringtone changes

Some body pls help me....
My ringtone changes unexpectedly after restarting the device....
How can I fix it ???
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I had the same problem. In the end I replaced the SD card and the problem was solved.
I bought a new one and the problem still persist....
This sd card problem started wen I started using vitrous affinity.....
Now am on ARHD 6.3.2...
BUT the ringtone still change.....
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Video Problems? LAG?!

Ok so this has annoyed me for ages now and I can't figure out whats the problem, even after 10-12 hours of searching. Basically if I don't have a SIM Card in my phone, videos (Youtube & recorded ones) play perfectly well, no problems. When there's a SIM Card in it when I play a video (both of the above) O get a white flash for a second and the video lags but the audio comes through fine. Any suggestions?
INFO:
HTC Desire HD (Inspire 4G in the USA)
2.3.5 stock OTA update
Sense 3.0
Crap load of apps (NOT THE PROBLEM)
No Root
S-On
I do know a little about Android (might be Root & S-Off soon) but not too much. Help would be appriciated a lot!
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Try MX Video Player => Problem solved.
hadobac said:
Try MX Video Player => Problem solved.
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Click to collapse
Will it work for Youtube too?
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Help? Please?
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Did you try the previous suggestion? When did you first notice the problem?
Have you tried a different sim card? Same sim card in a different phone?
Wifi vs data connection?
Sent from a dream.
A bit more of a drastic fix would be to switch from stock to a custom rom like IceColdSandwich i moved from stock to this and the speed differentness in the rom is huge! tho you do lose sence
lincolnep said:
A bit more of a drastic fix would be to switch from stock to a custom rom like IceColdSandwich i moved from stock to this and the speed differentness in the rom is huge! tho you do lose sence
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Click to collapse
Currently I'm using the Android Revolution HD 7.0.4 and I don't have any lag. It runs smooth
try another sim and see if the problem persist. It happened to me once, i never noticed till i switch on simlock.
The was some minor scratches on the sim which cause difficulties for the phone to read it. Indirectly, the phone allocates certain amount of resource to load/read the sim repeatedly which MAY(or may not) explain your lags.
Just sharing my personal experiences, this may or may not be the case for you. Do try other suggestions as well. Btw, im using MOBO player as my video player.
The main thing I'm worried about is Youtube, cause I watch a ton of videos before I sleep (oh the joys of insomnia!) So if that goes im kinfa screwed. The 3rd party video player solved the lag for the locally stored videos (ones on the SD Card) btw
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Teichopsia said:
Did you try the previous suggestion? When did you first notice the problem?
Have you tried a different sim card? Same sim card in a different phone?
Wifi vs data connection?
Sent from a dream.
Click to expand...
Click to collapse
I always use WiFi, sim works perfectly in Nokia N95 8GB & 3GS, first noticed it a while back but ignored it. Ill try another sim later on
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Tried it with two different SIM'S (O2 & Vodafone, both UK) to no avail Maybe flashing a new ROM might help? (rooting seems to be a very enticing option now)
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Slightly different question (still related to thread); when I flash gapps with CM7 (7.1.0) I need to install zip from SD card right?
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GuyInTheCorner said:
Slightly different question (still related to thread); when I flash gapps with CM7 (7.1.0) I need to install zip from SD card right?
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Gapps is supposed to be flashed through recovery. If that's what you meant by from sd card, yeah.
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Thanks guys, hopefully CM7 will solve this (flashing it tomorrow) if not, then its back here
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stock is very slow and eventually lagged with me too ... one thing i did at the time was used timelines app whenever the phone would slow down to see what was using up the cpu.... turned out the sense app " stocks" was going crazy and loading up by itself and taking up most of my cpu when i was on other apps even though i had never used it before. terminating it and eventually uninstalling the app solved it for me at the time ( had to get root and titanium backup for that. ) hope this helps.. ..
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oik01 said:
stock is very slow and eventually lagged with me too ... one thing i did at the time was used timelines app whenever the phone would slow down to see what was using up the cpu.... turned out the sense app " stocks" was going crazy and loading up by itself and taking up most of my cpu when i was on other apps even though i had never used it before. terminating it and eventually uninstalling the app solved it for me at the time ( had to get root and titanium backup for that. ) hope this helps.. ..
Sent from my Inspire 4G using XDA
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Yeah Sense kinda lagged me out too (always only had 100-50MB free RAM, CPU went crazy if I launched certain apps.
ETA to cyanogenmod: T Minus 1 hour
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GuyInTheCorner said:
Thanks guys, hopefully CM7 will solve this (flashing it tomorrow) if not, then its back here
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Click to collapse
if you prefer ginger, try blackice. It's based on cm as well, if u wanna try ics, definitely IceColdSandwich.
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I've heard the camera doesn't work on ICS properly.
CM7 seems to do the job but battery life isn't all that good (ARHD maybe?)
camera works without an issue. only stock videocam doesn't work. which you can use aftermarket app such as illusion videocam.
well... blackice gave me the best battery among the roms I've played around with... but if you like sense, arhd is the best gingerbread sense rom.
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Try CM7 RC3 with LordModUE 8.9b7 kernel (there's a thread in the Development section). Set your CPU settings under CM settings to 122-1152 MHz with smartassv2 governor. With that kernel and those settings I got a little more than 4 hours of continuous screen on time with auto brightness the whole time. That's awesome for this phone.
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