Phone pseudo bricked - I really need help - EVO 4G Q&A, Help & Troubleshooting

This afternoon I received my replacement phone from Asurion and like and good Android user, I attempted to root it with the Universal root method that had worked really well on my old phone. For some reason, the root did not work and I attempted to restore the phone to stock using the PC36IMG for 3.70 to go along with the 2.10 hboot. Everything seemed to have gone fine until the phone booted up. After a few minutes, it froze and rebooted itself. On top of that, when it does boot it recognizes neither the sdcard nor usb.
I can get into the bootloader and seem to have access to the sdcard from there but any attempts I've made to adb into it have come up with a "no device found" error.
If I attempt to go into recovery, it reboots then goes to the screen with the evo with the red exclamation point on it.
I have no idea what could be the problem or even where to go to try to fix it. I've tried searching the forums but anything I can find about reboots usually has to do with custom roms and any solutions to the other problems seem to revolve around being to adb into the phone while its booted up which does not work due to the lack of usb.

Check k2buckleys post out HERE n report back.

hgelpke said:
This afternoon I received my replacement phone from Asurion and like and good Android user, I attempted to root it with the Universal root method that had worked really well on my old phone. For some reason, the root did not work and I attempted to restore the phone to stock using the PC36IMG for 3.70 to go along with the 2.10 hboot. Everything seemed to have gone fine until the phone booted up. After a few minutes, it froze and rebooted itself. On top of that, when it does boot it recognizes neither the sdcard nor usb.
I can get into the bootloader and seem to have access to the sdcard from there but any attempts I've made to adb into it have come up with a "no device found" error.
If I attempt to go into recovery, it reboots then goes to the screen with the evo with the red exclamation point on it.
I have no idea what could be the problem or even where to go to try to fix it. I've tried searching the forums but anything I can find about reboots usually has to do with custom roms and any solutions to the other problems seem to revolve around being to adb into the phone while its booted up which does not work due to the lack of usb.
Click to expand...
Click to collapse
When you enter recovery, and get the red triangle screen, adb should recognize the phone from there. Also, if you set the phone into 'fastboot' mode, from the bootloader, does fastboot see the device?(fastboot devices) As blake directed you to another post of mine, you see one of the questions is if you are S on or S off. Whats the result there?
also, not sure if some of this may help or not, because you're phone is freezing up, but see this thread in regards to SD card and USB not being recognized.

Whatever the issue is, Z4root also causes the phone to freeze/reboot almost immediately as I run it. I think the problem is that some files got flashed during the attempted root that are still lingering a causing the issues. By all accounts the phone is restored to stock in that it reads the PC36IMG file just fine and restores everything that needs to be restored. It even says that recovery is restored. The problem is that recovery is not restored at all.
I'm quite baffled by it. If I can't fix it, I was hoping to bring it into Sprint for an exchange since it does show s-on and appears to be completely stock. My concern is that it is in asurion replacement and if they send it off, are they going to discover something when it gets back to them, I don't want to get hit with a large sum of $$$.

hgelpke said:
Whatever the issue is, Z4root also causes the phone to freeze/reboot almost immediately as I run it. I think the problem is that some files got flashed during the attempted root that are still lingering a causing the issues. By all accounts the phone is restored to stock in that it reads the PC36IMG file just fine and restores everything that needs to be restored. It even says that recovery is restored. The problem is that recovery is not restored at all.
I'm quite baffled by it. If I can't fix it, I was hoping to bring it into Sprint for an exchange since it does show s-on and appears to be completely stock. My concern is that it is in asurion replacement and if they send it off, are they going to discover something when it gets back to them, I don't want to get hit with a large sum of $$$.
Click to expand...
Click to collapse
If your phone is S on, you have nothing to worry about. Just don't send it in with a bunch of "root related" stuff on your SD card, and you'll be fine. How did you get s on?
Sent from my PC36100 using XDA App

I reflashed the RUU to get the phone back to stock. And by all accounts, it worked. Except that it didnt.

hgelpke said:
I reflashed the RUU to get the phone back to stock. And by all accounts, it worked. Except that it didnt.
Click to expand...
Click to collapse
So running the RUU seemed successful, but it still didn't work? But it did turn you back to S on? Had you used Unrevoked before?
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I did the autoroot found here:
http://forum.xda-developers.com/showthread.php?t=838448
If I'm not mistaken, it uses some of or all of unrevoked, but I'm not sure.
I have not used the files from the unrevoked website though.

Can you attach the autorootlog.txt file to a post for me to take a look at? If you got a refurb phone it may have had something still messed up by the previous owner.
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I'll get the log file when I get home from work. Hopefully there is something telling in there. It didn't really dawn on me that the phone could have been rooted by a previous owner, thereby doing something to my attempt.

It's pretty rare anymore but definitely not unheard of. When the new hardware came out there were a ton of people bricking them by forcing their hboot to downgrade or trying to root with the old unrevoked. And, you could definitely tell with some of the refurbs.
From my personal experiences with asurion, along with those of quite a few people I've talked to, they don't really fix the refurbs as much as just get them back to a useable state so they can be pawned off on someone. The minute you try to root or flash an upgrade/ota it is going to start acting up again.
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Since I'm getting another Asurion phone, what can I do to avoid it in the future?

Depends on what is wrong with it. Although, if it boots to the bootloader then odds are it is fixable.
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Xhausx, I want you on whatever subforum is my hone forum. when this man speaks, . ... listen.
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Related

Help rooting....stuck looping....

Having a problem here. Today I got a refurbished dinc, and tried to root w/ unrev. 3.2 and it went all the way through the process up to the point where it says waiting on reboot (could take 5 mins.) After that U.R said it lost its connection with the phone and rebooted. since then its been stuck in boot loops. S-off was never achieved and clockwork wasn't installed. I've tried resets and a 2.2 pb13img and nothing can stop the loops. Once in a while of random resets and fumbling around in the stock recovery it will boot to the phone program screen to call *228. It reboots and loops right after it goes to mount storage. I've tried taking out the card thinking it might be that.
It's a amoled screen.
I've rooted before and have no issues on my other dinc.
Plz help.
Sent from my ADR6300 using XDA App
riley614 said:
Having a problem here. Today I got a refurbished dinc, and tried to root w/ unrev. 3.2 and it went all the way through the process up to the point where it says waiting on reboot (could take 5 mins.) After that U.R said it lost its connection with the phone and rebooted. since then its been stuck in boot loops. S-off was never achieved and clockwork wasn't installed. I've tried resets and a 2.2 pb13img and nothing can stop the loops. Once in a while of random resets and fumbling around in the stock recovery it will boot to the phone program screen to call *228. It reboots and loops right after it goes to mount storage. I've tried taking out the card thinking it might be that.
It's a amoled screen.
I've rooted before and have no issues on my other dinc.
Plz help.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What is your HBOOT version?
Hboot 0.92
Radio 2.15.00.07.28
Clockwork 2.5.1.2
Un.Rev. 3
Un.Rev. Forever
Incredibly re-engineered 2.2
Update -
Managed to get Un.Rev. to install with cw. And installed a Rom. Now I still get random reboots. Everything will be fine...ill update and install a bunch of apps. and I can use the phone for a while. Then all of a sudden it reboots over and over. To get it to stop, I have to re-do everything. Wipe cache, wipe dalvik, wipe battery stats, data/factory reset. I get an error after dalvik clear though "can't mount /dev/block/mmeblk12 (file exists)"
That puts me to square one.
Everything will be ok and then.....reboots...randomly at different points. sometimes right away and some times after an hour or two. No real pattern. I have a gut feeling it has to do with onboard memory?
Are you overclocking? What kernel are you using?
Try installing a different kernel, make sure it is a sense based kernel as you are using a sense based rom.
You can pick one from here - http://forum.xda-developers.com/showthread.php?t=866736
No I'm not over clocking. And I'm using the kernel that came with the Rom.
I do, however, seem to remember reading something about dincs overheating and rebooting until they cool. Maybe this is the case with mine.
I had the exact same issue when i received my refurbished phone. It is not uncommon that these issues - and others, will occur. Even before rooting i was having the issue.
I did notice that it will happen when i pushed the phone a bit, like talking and trying to download something from the market at the same time.
My suggestion is to unroot, everything stock, test the phone and see if it happens again. The Verizon representative tried to reset the phone and it started boot looping right in front him! And then they order another refurbished phone, which also had issues. Long story short, they gave me a new phone after i begged. (thank u VZ local store, which btw i sent a few customers your way )
According to some inside people i talked to, the 3rd party companies (or individuals) that fix these phones do a terrible job at it and the Verizon stores see quite a few people everyday with similar issues. I have no way of verifying this, just what i was told.
riley614 said:
No I'm not over clocking. And I'm using the kernel that came with the Rom.
I do, however, seem to remember reading something about dincs overheating and rebooting until they cool. Maybe this is the case with mine.
Click to expand...
Click to collapse
I would still try another kernel first, HeyItsLou or Ziggy IMO. If you still have the problems then, flash back to complete stock and take it to Verizon.
Yea, ill give that a try. If I have no luck, ill send it back. After unrooting of course.
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Riley, were you able to fix it? I'm really interested in some analysis of the problem and investigating issues with refurbished phones boot looping. Someone else just posted a similar problem.
Nah. No luck here. Still randomly looping. Nothing seems to have an effect in when it why it loops. It'll loop even w/o any apps installed.Even after a "fresh" install of a rom and system wipe.
Gonna send it back.
riley614 said:
Nah. No luck here. Still randomly looping. Nothing seems to have an effect in when it why it loops. It'll loop even w/o any apps installed.Even after a "fresh" install of a rom and system wipe.
Gonna send it back.
Click to expand...
Click to collapse
Sorry to hear that, as i said i had the same issue and i had to get another one. if you get a second "lemon" refurb go to Verizon and talk to a manager. They might do an out of the box replacement and put it in the system as defective under warranty. Good luck.

[Q] Boot Looping Evo

Hey Guys-
Couldnt find a thread similar so I'll start my own.
6 days ago i updated my rom to CM 7.0.3 and the newest version of Savaged Zen Kernel (dont remember version). Everything was fine until leaving work last night and it began to boot loop in my pocket while driving home. Phone had worked as normal all day (web, text, talk), no changes made to phone either. The only thing i can do is get into the bootloader (by holding power and volume up). Although when i try to enter recovery from there to flash a backup, it just puts me back into the boot sequence again. Any help guys?
http://api.viglink.com/api/click?fo...ersonic-v2.3 - xda-developers&txt=PC36IMG.zip
download that rename PC36IMG and put on root of sd card now go into bootloader go into fastboot and it should stay start update press volume up for yes and then when its done put yes it gonna reboot now take out battery put it in evo again and go into bootloader againthen from bootloader go into recovery from there and you should see amon-ra and from there try to do a nandroid or flash a new rom
I got the update to go through, but now when it prompts me for a reboot it just keeps looping. Even when i select no i dont want to reboot and then try and go into recovery, it loops.
try taking out battery for 2 hours and try again
cool will let it rest and let you know the results when I try again.
ar4senal said:
cool will let it rest and let you know the results when I try again.
Click to expand...
Click to collapse
Do you have insurance on your Evo? Is it still within it's 1 year warranty? It sounds like you got the eternal bootloop of death. Is your bootloader S-on or S-off? The condition you're experiencing is unexplained and usually not fixable. running an RUU is your only hope, and if that failed...your pretty much out of luck.
See this thread: http://forum.xda-developers.com/showthread.php?t=1009672&highlight=boot+looping+no+recovery+access
Yea I'm pretty sure it is still under warranty. I got the phone last August. My bootloader is S-Off. Ill check that thread out.
All you should need to do is wipe and re flash cm7... Our write and re store a back up
Sent by Supersonic!
could be the battery is bad and it is just not getting a constant connection, thus boot looping. i had this issue with a bad battery, swapped it out, no problems
For the record, I mis-spoke...
Sent by Supersonic!
Yea Its not taking anything I flash onto it. No way to get the S On back either. After reading that thread its looking like I am gonna have to somehow fully brick it and take it back to Sprint for a new one......UGH!
First, there are a lot of instances of this happening. Well, not a LOT, but there are several threads about it.
Anyhow, give me a few minutes to upload a file to my mediafire. It's a walk through someone on here wrote that is very detailed and it takes some work, but if everything else fails, it has been known to work.
I'll post the link in a few.
http://www.mediafire.com/download.php?9zc41jsfs7sm1qf
That's it.
You said that you installed the new recovery and still getting loops. That's because you didn't do anything in recovery. Go into recovery and try wiping cache/dalvik cache. See if it boots. If it doesn't go back into recovery go to the wipe menu and wipe everything except SD card and rotate settings. Reflash cm7 and it should work. Loops are a common thing and easy fix
P.s. I don't know if you did this but ill throw it in there anyway. You have to wipe cache and dalvik cache when flashing new kernels.
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ar4senal said:
Yea Its not taking anything I flash onto it. No way to get the S On back either. After reading that thread its looking like I am gonna have to somehow fully brick it and take it back to Sprint for a new one......UGH!
Click to expand...
Click to collapse
You can get s-on with 2 files one you flash in recovery the other in the bootloader (the same way you updated to amon recovery). I would post a link but can't cuz I'm on my evo. Just go into the evo development section and there is a thread like 2nd or 3rd page maybe farther back that is called "how to unroot in 2 steps" or something like that. Just did it for a friend 2 days ago so I know it works.
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The issue is that I cannot get into recovery AT ALL. Have tried numerous things. It just wont go into recovery. I bit the bullet and took it into the Sprint Store, they pulled up bootloader and never noticed the S Off at the top. Unfortunately my phone had undergone some sort of water damage. (?) So they were unable to do anything for me, looks like ill be paying the $100 deductible for the refurb.
On a side note the tech at the store told me he has been harvesting parts from evos and epics, and has amassed quite a collection of odds and ends, and that if I ever needed a screen replaced, etc. He would do it under the table for a small charge instead of going through the insurance company. Since i still have the phone ill try all these things again just to see if I can get it working again.
@HipCat- Posted before i read your post....Ill try those steps here in a minute. Thats something I have not tried.
PhxkinMassacre said:
You can get s-on with 2 files one you flash in recovery the other in the bootloader (the same way you updated to amon recovery). I would post a link but can't cuz I'm on my evo. Just go into the evo development section and there is a thread like 2nd or 3rd page maybe farther back that is called "how to unroot in 2 steps" or something like that. Just did it for a friend 2 days ago so I know it works.
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Click to expand...
Click to collapse
I cant get into recovery.....

Evo vibrates 5X, green light blinks, does come on, can - Please help!

Hi,
I need some help please. Running CM7 7.0.0, using RomManager and ClockworkMod 3.0.0.5. I've been very busy with work and school so have not had much time to play with the phone, so two days ago I wanted to checkout one of the nightlies and installed nightly#101. Then I thought I haven't updated the PRL in a while and dowloaded the stock odexed version 4.20 from RomManager. I updated and then went back to the nightly#101.
This time though everytime I tried to make a phone call I would get a "Call has been lost" message. I figured must be a bug in this nightly or something. So using clockworkmod went back to CM7 7.0.0 backup. That's where my problems started. When the phone came on it was not reading the SD card (I tested it in my girlfriend's phone and it is good, I borrowed hers and the evo didn't read it), I could not turn on the bluetooth and when I rebooted it vibrated 5X and then the green light would blink. I though maybe the battery is dead, so I let it charge for 30 mins and the phone came on. I tried to reboot into recovery so I could reinstall the backup, but it would vibrate and blink, and sometimes it would come on and others not, almost randomly it seems.
Today, I found this fix for the SD card http://forum.xda-developers.com/showthread.php?t=1017387 and it worked.
However, the bluetooth is still not working and can't go into recovery. It seems that the only time I can get the phone to turn on and vibrate and blink is if I 1)put the battery in, 2)Press the power button and 3)plug the power in. Don't know why that works.
Any help would be greatly appreciated!
Recovery works now!
So I turned the phone on, went to RomManager and reflashed clockworkmod and tried to go into recovery from there, but it vibrated and blinked. I took the battery out, put it back in pressed power and vol down together and selected recovery and it didn't work (by the way, hboot.97 and it says s-on even though I had rooted with unrevoked and it was s-off).
I turned the phone back on figured let me try amon-ra since I have an amon-ra created backup in my computer. I turned the phone off, turned on with power+vol down, went to recovery and clockworkmod 3.0.0.5 loaded up.
I tried the reflash my backup and then once it completed, i hit reboot and it vibrated and blinked. Took battery out and put back in procedure again. went back to clockworkmod wiped cache and dalvik (not sure if needed, but figure it can't hurt). Rebooted from Cwm, but vibrated and blinked, and I did my boot up procedure again.
Bluetooth still not working, wifi works, wimax works.
I think maybe I should unroot go back to stock and see if that works. If it doesn't at least I can bring it to sprint and get a replacement.
I love CM7 and don't like Sense or Sprint bloatware.
I see 2 of your problems right off hand; Rom Manager and Clockwork Mod.
Get rid of RM and switch to Amon Ra.
HipKat said:
I see 2 of your problems right off hand; Rom Manager and Clockwork Mod.
Get rid of RM and switch to Amon Ra.
Click to expand...
Click to collapse
i second that!!!
to the OP....what I would try (as a last resort) is factory reset your phone and unroot (run the 2.2 RUU or any other method that unroots), then try to reroot your phone....and flash Amon_RA as opposed to RM and CWM. then reflash the rooted 4.22 ROM, do your updates of radios, prls, etc. and then CM7....that might do the trick. I'm suggesting this cause you said:
topollillo said:
by the way, hboot.97 and it says s-on
Click to expand...
Click to collapse
and question for ya....you had used Amon_RA but then went to RM and CWM?? why???
I rooted with unrevoked and then installed rommanager. i had then installed amonra, because of what i had read about CWM and the rsa keys backups. but went back because of the convenience when flashing roms.
So now i have discovered that the Usb is not working. I tried the fix in the same thread as the sd card fix, but it did not work.
I'm going to go back to 2.2 see if that fixes it and then follow your steps.
If it doesn't fix then will go to sprint for a new phone
Will report back on what happens. Thanks.
do u have an sd card reader
and yeah amon ra is way better than clockwordmod
back to 2.2 bluetooth not working, usb not working, vibration + light still happening.
If I call sprint to get a replacement phone, they will prob ask me to make sure I have the latest software. should I just accept the OTA and see what happens, or am I risking losing root? Does it not matter?
I don't have an sd card reader, downloaded to phone over wifi.
how can s-on happen automatically. I had rooted and had s-off with unrevoked forever?
Apparently you messed something up, because with s-on, you aren't rooted. I would boot into the bootloader, do a clear storage [factory reset], then try unrevoked again. Make sure you have the hboot drivers, installed then uninstalled htc sync.
Went to the Sprint store after an unpleasant phone chat with sprint support. They tried to force the phone to update, that didn't work. So they gave me a new phone.
So I don't mess up this one, could someone give me a recommendation as to how I should go about rooting and installing CM7. Use unrevoked, install amon-ra, flash to my heart's content. Avoid Rom manager. Please fill in some blanks for me, if you have a link to a good guide it would be great. I know there are a lot of great guides here, unfortunately with work, school and the wife I don't have the time I used to have to enjoy my day reading up on the forums.
All your help was greatly appreciated.
Sent from my PC36100 using XDA App
topollillo said:
Went to the Sprint store after an unpleasant phone chat with sprint support. They tried to force the phone to update, that didn't work. So they gave me a new phone.
So I don't mess up this one, could someone give me a recommendation as to how I should go about rooting and installing CM7. Use unrevoked, install amon-ra, flash to my heart's content. Avoid Rom manager. Please fill in some blanks for me, if you have a link to a good guide it would be great. I know there are a lot of great guides here, unfortunately with work, school and the wife I don't have the time I used to have to enjoy my day reading up on the forums.
All your help was greatly appreciated.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yup, that is fine. Though if the new phone has 2.3 on it, you can't root it yet; if still on 2.2, use unrevoked and good to go.
I had the same blinking light and vibrating probelms on my evo. Mine was overheating really bad. It would run at a constant 102 degrees and when it hit 104 it would shutdown. I called sprint and told them what was happeningand without any questions or problems they sent me a brand new one in the box(non refurbished)
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HTC EVO stuck in BAD boot loop.. need HELP

I had cyanogenmod 7 installed on my EVO and one day my phone just turned itself off. This time it will only boot up to the white HTC EVO screen then power itself back off and continue to cycle. I loaded into bootloader and tried to go into recovery. As soon as I select recovery it goes right back to the white screen and continues to loop. I tried to clear storage and recieved the same results. I searched a tone online and tried to find a resolution. As far as I can get is install the boot interface driver and HBOOT USB the phone. All root programs get stuck at the "waiting for device". Any help would be much appreciated.
Drake13 said:
I had cyanogenmod 7 installed on my EVO and one day my phone just turned itself off. This time it will only boot up to the white HTC EVO screen then power itself back off and continue to cycle. I loaded into bootloader and tried to go into recovery. As soon as I select recovery it goes right back to the white screen and continues to loop. I tried to clear storage and recieved the same results. I searched a tone online and tried to find a resolution. As far as I can get is install the boot interface driver and HBOOT USB the phone. All root programs get stuck at the "waiting for device". Any help would be much appreciated.
Click to expand...
Click to collapse
sorry but you're pretty much S O L on this, has something to do with a bad boot.img and you can't get it to take another one might as well file a lost phone claim and pay the $100 and get a new one thats what i had to do and they just happened to have sent me the 3d instead so i guess i got a bit lucky.
i still have my evo 4g and still working on it but its been about a month and i haven't had any luck with it.
Sounds like you have no recovery or not completely rooted. You could try to put a recovery CWM or Amon-Ra file renamed PC36IMG.zip onto your sd card from your computer, put card back into phone then go in to hboot see if it will flash you a recovery then try to go into it
If that doesn't work search for a stock ruu file for the Evo, rename PC36IMG.zip, place on your card, put card back in phone, flash through hboot. This will return your phone to stock unrooted, then you try the process again
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That's what happened to my phone also..It just happened out of nowhere..
I tried everything and in the end I had to file an insurance claim.
And once again, a phone running CM7 goes into this mysterious unfixable bootloop.
What is up with that?
What is up with that, I'm about to remove this rom its not really all that. Its already messed up my keyboard, sometimes I have to take the battery out just to restart it.
I Loved CM7 when I had it, but then i started seeing all these bootloop issues start up in the early part of Summer, and I refuse to put it back on. Sorry to those that dev and support it, but seriously, out of all the cases on here, and there have been a bunch, only one was on a phone that didn't have CM7 on it.
HipKat said:
I Loved CM7 when I had it, but then i started seeing all these bootloop issues start up in the early part of Summer, and I refuse to put it back on. Sorry to those that dev and support it, but seriously, out of all the cases on here, and there have been a bunch, only one was on a phone that didn't have CM7 on it.
Click to expand...
Click to collapse
Most of those phones from the 'CM Scare" had bad nand blocks, and it had to be replaced. They had them frothe very beginning, but just decided to act up then. It also happen to some users using MIUI.
Okay my speaker got distorted so I decided to unrooted to take it in for service. Now the phone is unrooted but theres only one problem! Now the phone will boot up to the normal home screen but within 2 to five minutes, it shuts itself down and boot back up to home screen again and the cycle starts again. I have reset few times but same ting' happens. Now sprint is ordering a new phone for me hope its not the 3D i don't think I like it. So now I have my evo still but will give it to sprint once my new phone is in at the sprint store tuesday! Oh by the way, beside the speaker problem the phone was working fine as normal before the unrooting. thx
teh roxxorz said:
t also happen to some users using MIUI.
Click to expand...
Click to collapse
No! Don't say that!!
tony_2018 said:
What is up with that, I'm about to remove this rom its not really all that. Its already messed up my keyboard, sometimes I have to take the battery out just to restart it.
Click to expand...
Click to collapse
I've been using CM for about a year and NEVER had either of those two problems. There has to be an issue with something else you've loaded onto the phone that isn't playing nice.
Concordium said:
I've been using CM for about a year and NEVER had either of those two problems. There has to be an issue with something else you've loaded onto the phone that isn't playing nice.
Click to expand...
Click to collapse
No one ever said every install of CM7 will lead to this bootloop, but almost every case of this bootloop, the user was running CM7
HipKat said:
No! Don't say that!!
Click to expand...
Click to collapse
Miui is based of cm's fixes and what not right?
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702
No, MIUI is not based on CM. It's a completely different ROM
Yeah but I'm pretty sure they use their fixes since its a port
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702
It's true that most of the cases happened on CM7, but from what I understand it can happen on any rom... and has happened on Sense and AOSP.
There's no known fix. You can try to RUU, but even if the RUU flashes properly, the phone will never boot. You're eternally stuck with hboot/fastboot. File an insurance claim, that's about all you can do. I had a similar problem with a stock, never-been-rooted Evo. I got a replacement through insurance without paying the deductible, but I was s-on.
Hopefully I don't get slammed for suggesting this, but if you don't want to pay the deductible for a "lost" phone, you can flash a radio through hboot and pull the battery. If you do it at the right time, the phone will completely brick and never turn on again. It may take a few tries. Then you can take it in and you shouldn't have to pay the deductible, as long as you play dumb of course.
I think this happens due to bad nand blocks on your boot partition, so the main cause is hardware. Something in the rom triggers the never-ending splashscreen bootloop (I'm assuming something related to the boot.img). I could be entirely wrong about this though.
You can't live in fear, if it happens it happens. It's one of the risks you take when rooting and flashing. The number of cases is small compared to the number of people with rooted Evos, especially considering only a portion of people are active on this site, and a lot of the reports come from members that wouldn't post or even be a member if they didn't have the problem. I wouldn't let the possibility deter you from running whatever rom you want.
Sent from my Evo + MIUI using Tapatalk!
I myself am stuck with same issue. Nothing takes. So where does hboot reside when loaded? I also have looked in vain for diagnostic flashes....
Now one thing I noticed is that I installed PDAnet and it shows it installed an app to the phone, however I cant connect. I think cause I cant boot the phone and enable what it telling me to...so how is it this software can load an apk and I cant?
Overall, I am now however learning and it has become a hobby.
Theres an answer somewhere I would think. Thinking maybe its time to tear apart and look for jtag points....
I have had this happen to me a few times, I leave the RUU on the sd card and when this happens and do what bimmerman7 wrote on the first page. This has always worked for me when I get stuck in a bootloop when trying to access recovery.

[Q] Completed Factory Reset (MIUI) and SDCard format and now soft-bricked!

Hey folks,
Thanks for taking the time to read/assist. I don't typically do these kinds of posts and am at my wit's end!
Phone's Previous Setup - MIUI Gingerbread, Rooted (but with S-ON after the fact).
What happened:
My HTC Incredible finally got to the point of being practically unuseable with laggy behavior and random restarts and the like, so I decided to complete a reset to factory settings or wipe.
I completed my backups using Titanium (apps) and ClockworkMod Recovery (full backup). After this, I went ahead and opened up Settings and directed the phone to complete a Reset to Factory Settings. It ran through the process, rebooted, and came up jelly. While no custom apps were installed (expected), my folder settings on my main home page were saved, along with some previous text messages. I was pleasantly surprised.
From here, I wished to wipe the SD Card so as to make sure it was clean of any residual folders/files that might cause conflict down the road (based on advice from others). So, headed to the SD card part of the settings. Had to unmount the SD card to format, proceeded to do so.
Here's where things went wonky: Despite receiving a confirmation that the SD card format had proceeded, nothing else ever happened. I attempted to mount the card again w/o luck (kept getting a msg that it was now unmounted). Eventually, I decided to go ahead and restart the phone and see if that helps. Big mistake.
From this point forward, the phone refuses to fully start up into any Android ROM. Initially, it hung on the white HTC Incredible splash screen (yes, even w/ giving it an hour+ of time). I tried wiping and reflashing different ROMS over the period of the day yesterday to no avail.
Doing a full recovery via ClockworkMod (from my backup that I made before and copied back onto the SD card via USB) leaves me stuck on the HTC Incredible white splash screen.
MIUI - 2.2.10
Hangs on white splash screen
No go w/ or w/o SD card installed
MIUI - 2.2.17
Loads past white and MIUI splash screens
Instead of loading into Android homescreen, immediately loads up "Encryption" error and directs to "reset phone."
Repeated restart and attempts of resetting phone don't work
No go w/ or w/o SD card installed.
MIUI - 1.12.9
Hangs on white splash screen.
No go w/ or w/o SD card installed.
CM - 7.1.0
Hangs/loops on CM splash screen.
No go w/ or w/o SD card installed.
CM - 6.1.0
Hangs/loops on CM splash screen.
No go w/ or w/o SD card installed.
I looked into HBOOT options, getting PB31IMG.ZIP and PG86IMG.ZIP.img thinking maybe I could try reverting to stock at a friend's suggestion. HBOOT sees the files and "checks" them, even briefly showing a small vertical blue loading bar at the top-right corner, but never attempts to run/update them as I am lead to expect from all the instructions/encounters I've found on the net suggest. The screen info flashes by so quickly, I can barely read it, but I confirmed that it said "checking" and not updating or such. x.x
I considered trying to flash an updated copy of ClockworkMod Recovery, but I cannot do that w/o being able to load up the phone into Android.
I cannot run anything desktop-side, like ADB, as they all require the phone started up and put into USB-debugging mode.
I've looked into and tried all this and more, but nothing seems to be working.
My next idea is to try to forcibly downgrade the phone. Reasoning being that I read that the HBOOT will not try to update if it senses that the ROM is newer than its default settings(?). So, I need a good choice of "old" ROM that I can attempt to install via the HBOOT or CWM Recovery, and verify I have the correct files for HBOOT to try updating/running.
Again, this is a speculative attempt, but I'm willing to try whatever might work! Otherwise, I've got a fancy brick and my well-being on the line w/ no $$ to replace the phone. x.x
Thanks again for reading and hopefully offering some wonderful assistance! Sorry it's so long!
Feel free to ask Qs if you need clarification on stuff.
wigmuke said:
Hey folks,
Thanks for taking the time to read/assist. I don't typically do these kinds of posts and am at my wit's end!
Phone's Previous Setup - MIUI Gingerbread, Rooted (but with S-ON after the fact).
What happened:
My HTC Incredible finally got to the point of being practically unuseable with laggy behavior and random restarts and the like, so I decided to complete a reset to factory settings or wipe.
I completed my backups using Titanium (apps) and ClockworkMod Recovery (full backup). After this, I went ahead and opened up Settings and directed the phone to complete a Reset to Factory Settings. It ran through the process, rebooted, and came up jelly. While no custom apps were installed (expected), my folder settings on my main home page were saved, along with some previous text messages. I was pleasantly surprised.
From here, I wished to wipe the SD Card so as to make sure it was clean of any residual folders/files that might cause conflict down the road (based on advice from others). So, headed to the SD card part of the settings. Had to unmount the SD card to format, proceeded to do so.
Here's where things went wonky: Despite receiving a confirmation that the SD card format had proceeded, nothing else ever happened. I attempted to mount the card again w/o luck (kept getting a msg that it was now unmounted). Eventually, I decided to go ahead and restart the phone and see if that helps. Big mistake.
From this point forward, the phone refuses to fully start up into any Android ROM. Initially, it hung on the white HTC Incredible splash screen (yes, even w/ giving it an hour+ of time). I tried wiping and reflashing different ROMS over the period of the day yesterday to no avail.
Doing a full recovery via ClockworkMod (from my backup that I made before and copied back onto the SD card via USB) leaves me stuck on the HTC Incredible white splash screen.
MIUI - 2.2.10
Hangs on white splash screen
No go w/ or w/o SD card installed
MIUI - 2.2.17
Loads past white and MIUI splash screens
Instead of loading into Android homescreen, immediately loads up "Encryption" error and directs to "reset phone."
Repeated restart and attempts of resetting phone don't work
No go w/ or w/o SD card installed.
MIUI - 1.12.9
Hangs on white splash screen.
No go w/ or w/o SD card installed.
CM - 7.1.0
Hangs/loops on CM splash screen.
No go w/ or w/o SD card installed.
CM - 6.1.0
Hangs/loops on CM splash screen.
No go w/ or w/o SD card installed.
I looked into HBOOT options, getting PB31IMG.ZIP and PG86IMG.ZIP.img thinking maybe I could try reverting to stock at a friend's suggestion. HBOOT sees the files and "checks" them, even briefly showing a small vertical blue loading bar at the top-right corner, but never attempts to run/update them as I am lead to expect from all the instructions/encounters I've found on the net suggest. The screen info flashes by so quickly, I can barely read it, but I confirmed that it said "checking" and not updating or such. x.x
I considered trying to flash an updated copy of ClockworkMod Recovery, but I cannot do that w/o being able to load up the phone into Android.
I cannot run anything desktop-side, like ADB, as they all require the phone started up and put into USB-debugging mode.
I've looked into and tried all this and more, but nothing seems to be working.
My next idea is to try to forcibly downgrade the phone. Reasoning being that I read that the HBOOT will not try to update if it senses that the ROM is newer than its default settings(?). So, I need a good choice of "old" ROM that I can attempt to install via the HBOOT or CWM Recovery, and verify I have the correct files for HBOOT to try updating/running.
Again, this is a speculative attempt, but I'm willing to try whatever might work! Otherwise, I've got a fancy brick and my well-being on the line w/ no $$ to replace it. x.x
Thanks again for reading and hopefully offering some wonderful assistance! Sorry it's so long!
Feel free to ask Qs if you need clarification on stuff.
Click to expand...
Click to collapse
You need to gain s-off again before flashing with clockwork. How come you turned it back on?
"In a nutshell, S-OFF means that the NAND portion of the device is unlocked and can be written to. The default setting for HTC’s devices is S-ON, which means that neither can you access certain areas of the system nor can you guarantee a permanent root. Furthermore, signature check for firmware images is also ensured by the S-ON flag."
edit:
gain s=off boot into CMW wipe data, and factory reset. Flash a new rom of your choice and then boot. should get you back to a working phone.
synisterwolf said:
You need to gain s-off again before flashing with clockwork. How come you turned it back on?
"In a nutshell, S-OFF means that the NAND portion of the device is unlocked and can be written to. The default setting for HTC’s devices is S-ON, which means that neither can you access certain areas of the system nor can you guarantee a permanent root. Furthermore, signature check for firmware images is also ensured by the S-ON flag."
edit:
gain s=off boot into CMW wipe data, and factory reset. Flash a new rom of your choice and then boot. should get you back to a working phone.
Click to expand...
Click to collapse
The first time my phone was rooted/flashed, my bf did it for me. He used Unrevoked to root it and install CWM Recovery (v2.5.1.2 presently). I recall conversation being that having S-On would be better security with regards to the cell carrier (e.g., good to leave on, bad if off as they can see you rooted). So I agreed to having it put back to S-On, which I understood he then took care of.
Fast-forward a year and he now tells me he didn't actually end up running the other Unrevoked (Forever) tool to put S-On back in place, but that it simply *was*, so he left it that way. o.o;
Keep in mind, I've flashed 3 different ROMs since he originally rooted and flashed, w/o issues.
I pulled up everything to try re-rooting it again (to gain S-Off), but the instructions required having the phone loaded up and in debugging mode, which I cannot do as I cannot start up the phone past recovery in the first place.
Did I miss something that allows it via recovery? Going to check again in the meantime.
wigmuke said:
The first time my phone was rooted/flashed, my bf did it for me. He used Unrevoked to root it and install CWM Recovery (v2.5.1.2 presently). I recall conversation being that having S-On would be better security with regards to the cell carrier (e.g., good to leave on, bad if off as they can see you rooted). So I agreed to having it put back to S-On, which I understood he then took care of.
Fast-forward a year and he now tells me he didn't actually end up running the other Unrevoked (Forever) tool to put S-On back in place, but that it simply *was*, so he left it that way. o.o;
Keep in mind, I've flashed 3 different ROMs since he originally rooted and flashed, w/o issues.
I pulled up everything to try re-rooting it again (to gain S-Off), but the instructions required having the phone loaded up and in debugging mode, which I cannot do as I cannot start up the phone past recovery in the first place.
Did I miss something that allows it via recovery? Going to check again in the meantime.
Click to expand...
Click to collapse
actually its better to keep it s=off so this type of situation wont happen. Your carrier cant see your hboot from my understanding on how this phone works. They dont care if you have root or not, unless you are trying to exchange the phone for another one from them or for insurance reasons. With root you only void your warranty on the phone and not your contract or anything to do with VZW. S=off is just a NAND lock, meaning you cant add your own custom recover to the phone, and you are limited to builds that come from VZW themselves (ie the security signature check).
If you ever want to take the phone back to them because its defective or call insurance then you need to remove root and S=on. but thats the only time you need to toggle the NAND lock.
ok so you will need to ruu to stock, downgrade then gain s=off over again:
for the ruu for GB:
http://forum.xda-developers.com/showthread.php?t=1227279
a guide to do this all after you ruu:
http://forum.xda-developers.com/showthread.php?t=1306400
OMG I may've gotten it!
So I decided to give things another go with attempting to revert to stock again, as at this point, nothing is going to work other than via HBOOT.
I completed another reformat of the SD Card (Fat32) to be on the overcautious side and copied over ONLY the PB32IMG.zip file and restarted into HBOOT.
(Ah.. new user, so not allowed to post the link of where I got it.)
This time, much like before, it scanned, found the file, and did a parsing/loading. However, THIS TIME it actually prompted me to update! I chose yes (Vol+) and let it do its thing.
At this time, I am happy to announce that it actually is back up stock!
Wooohoo! Now to get it back to how I like it again. XD
If nothing else, hope this information helps someone else later on.
wigmuke said:
OMG I may've gotten it!
So I decided to give things another go with attempting to revert to stock again, as at this point, nothing is going to work other than via HBOOT.
I completed another reformat of the SD Card (Fat32) to be on the overcautious side and copied over ONLY the PB32IMG.zip file and restarted into HBOOT.
(Ah.. new user, so not allowed to post the link of where I got it.)
This time, much like before, it scanned, found the file, and did a parsing/loading. However, THIS TIME it actually prompted me to update! I chose yes (Vol+) and let it do its thing.
At this time, I am happy to announce that it actually is back up stock!
Wooohoo! Now to get it back to how I like it again. XD
If nothing else, hope this information helps someone else later on.
Click to expand...
Click to collapse
You might have lost root if you did the ruu from hboot. to check download the app "super user" from market that will tell you if you still have root or not.
Alright, now that I'm back to stock and runnin' smoothly, I need to figure out what route to take for rooting and flashing. Everyone talks about Unrevoked3, but I've heard there're other newer tools, too.
What would you recommend?
....also, sorry for the weird delay/disjointed/incomplete responses. I keep forgetting that XDA severely limits my posting capabilities. I wanted to say super thanks wolf, for all your help and sticking with me! Your input is appreciated. And yes, I'm pretty sure I lost all root, etc. It is back to "out-of-the-box" stock as far as I can tell.
wigmuke said:
Alright, now that I'm back to stock and runnin' smoothly, I need to figure out what route to take for rooting and flashing. Everyone talks about Unrevoked3, but I've heard there're other newer tools, too.
What would you all recommend?
Click to expand...
Click to collapse
unrevoked3 is the easiest way. but you will need to downgrade to android 2.2 for the security exploit.
http://forum.xda-developers.com/showthread.php?t=1306400
Edit: fixed link
---------- Post added at 10:44 AM ---------- Previous post was at 10:35 AM ----------
wigmuke said:
....also, sorry for the weird delay/disjointed/incomplete responses. I keep forgetting that XDA severely limits my posting capabilities. I wanted to say super thanks wolf, for all your help and sticking with me! Your input is appreciated. And yes, I'm pretty sure I lost all root, etc. It is back to "out-of-the-box" stock as far as I can tell.
Click to expand...
Click to collapse
lol now worries. easiest way to get to the 10 limit is just pad the count in here. ie just say something 10 times and you are good to go.
synisterwolf said:
unrevoked3 is the easiest way. but you will need to downgrade to android 2.2 for the security exploit.
http://forum.xda-developers.com/showthread.php?t=1306400
Edit: fixed link
Click to expand...
Click to collapse
Good news, I'm on 2.2 stock right now (just checked to confirm). So should be able to just go ahead and run Unrevoked3 then.
Also, the most popular recovery I'm aware of is ClockworkMod Recovery. I found that it's up to version 5.0.2.0. Would you recommend anything else or know of a newer version?
Figure if I'm going to do this, might as well do it right.
wigmuke said:
Good news, I'm on 2.2 stock right now (just checked to confirm). So should be able to just go ahead and run Unrevoked3 then.
Also, the most popular recovery I'm aware of is ClockworkMod Recovery. I found that it's up to version 5.0.2.0. Would you recommend anything else or know of a newer version?
Figure if I'm going to do this, might as well do it right.
Click to expand...
Click to collapse
Nope I'm RunNing that one and it works well.
Sent from my sexy assistant. (AMOLED HTC Incredible)

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