Data connection issues - Epic 4G Q&A, Help & Troubleshooting

The past day or so my Epic has been having issues staying connected to Sprint's 3G data network.
I get error code 67 (saying that my Sprint data service username/password is incorrect).
I used to get this with my Evo, so I don't think it's a ROM issue, but I wanted to see if anyone else was getting similar issues these past few days.
I'm running SRF 1.1.0 if it makes any difference.
It also seems to happen on days I'm using Sprint hotspot, so maybe that's causing a problem? (I have tethering on my plan, so it shouldn't, but you never know).
Apparently Update Profile is supposed to resolve issues like this (according to some Googling I've done) but that feature (along with PRL update) is still down for me.
Hopefully Sprint is just experiencing technical difficulties and this will all pass with time, but if not, am I just gonna have to reflash?

s84471 said:
The past day or so my Epic has been having issues staying connected to Sprint's 3G data network.
I get error code 67 (saying that my Sprint data service username/password is incorrect).
I used to get this with my Evo, so I don't think it's a ROM issue, but I wanted to see if anyone else was getting similar issues these past few days.
I'm running SRF 1.1.0 if it makes any difference.
It also seems to happen on days I'm using Sprint hotspot, so maybe that's causing a problem? (I have tethering on my plan, so it shouldn't, but you never know).
Apparently Update Profile is supposed to resolve issues like this (according to some Googling I've done) but that feature (along with PRL update) is still down for me.
Hopefully Sprint is just experiencing technical difficulties and this will all pass with time, but if not, am I just gonna have to reflash?
Click to expand...
Click to collapse
If you're rooted; why are you paying for the tethering plan? You could install Wifi Tether for Root and save $30 a month.
Maybe try to download that app (in the market) and use that to share the net to see if you get the same issue.
Might be a good step in determining if the hot spot is the issue; which because its a sprint app... it very well may be.
Good luck

jdelano said:
If you're rooted; why are you paying for the tethering plan? You could install Wifi Tether for Root and save $30 a month.
Maybe try to download that app (in the market) and use that to share the net to see if you get the same issue.
Might be a good step in determining if the hot spot is the issue; which because its a sprint app... it very well may be.
Good luck
Click to expand...
Click to collapse
Well, I didn't root it at first, and I needed tethering.
And it's still enabled because WiFi tether doesn't work that well for me.
It'll stay up for 10 minutes or so, then crash my phone.
Which, considering SRF has Journaling Off, isn't good – so I'd rather stick to using Sprint Hotspot if it means I don't have to worry (as much) about data corruption.
Just curious if anyone else has ever gotten that error code, and if it went away on its own or not.

s84471 said:
Well, I didn't root it at first, and I needed tethering.
And it's still enabled because WiFi tether doesn't work that well for me.
It'll stay up for 10 minutes or so, then crash my phone.
Which, considering SRF has Journaling Off, isn't good – so I'd rather stick to using Sprint Hotspot if it means I don't have to worry (as much) about data corruption.
Just curious if anyone else has ever gotten that error code, and if it went away on its own or not.
Click to expand...
Click to collapse
Hmmm; I use it for hours.
here is a thread talking about it at another site:
http://forum.androidcentral.com/htc-evo-4g/15407-error-67-pcs-vision-username-problem.html
maybe that could help shed some insight as a bunch of people experienced it.
Good luck

jdelano said:
Hmmm; I use it for hours.
here is a thread talking about it at another site:
http://forum.androidcentral.com/htc-evo-4g/15407-error-67-pcs-vision-username-problem.html
maybe that could help shed some insight as a bunch of people experienced it.
Good luck
Click to expand...
Click to collapse
Profile update seems to be the way to fix it, so I guess I'll just have to wait until Sprint fixes the PRL/Profile update issue the Epic is having (which Sprint confirmed yesterday is real on their support forums).

Related

[Q] rooted 3g drop on wireless tether.

Im running Skyraider 3.5 sence with s-off radio 2.15.0.07.28 build 3.26.605.1
Im running into a problem with wireless tether 2.0.5 pre 14 or any version will stop working after a few mins. i have looked for something on here but I have been unable to find a fix. So I'm wondering if there is one. If there is im sorry for the repost. i can't seem to figure it out.
If any knows the right way to fix this im all ears.
This was one of the biggest reasons for rooting my phone. It worked great before 2.2 came out. Once I went to 2.2 rooted it stoped completely. I rooted into 2.2 using a method from Mejdam on youtube. I even tried the stock method that was on here to go back to 2.2. Then rerooted with unrev. still nothing.
Thanks.
Me 2
I seldom ever use my wifi tethering...but when I noticed the version number in your post, I decided to upgrade, and found 2.0.5 RC1. I decided to test this new version out because last time I used wifi tether, it worked fine. I think I was using pre-10 (it came with SkyRaider 3.3). Well, I am noticing the same problem. It starts out just fine, really fast & responsive, then after a minute or so it goes intermittent, the 3G icon comes and goes and it just becomes worthless. We are both using SkyRaider 3.5. My baseband radio is newer though.
Anyone else?
UPDATE: if you have a file: "\system\etc\sysctl.conf" then rename it, reboot your phone and try wifi tethering again. This fixed this problem for me.
Lexus One said:
I seldom ever use my wifi tethering...but when I noticed the version number in your post, I decided to upgrade, and found 2.0.5 RC1. I decided to test this new version out because last time I used wifi tether, it worked fine. I think I was using pre-10 (it came with SkyRaider 3.3). Well, I am noticing the same problem. It starts out just fine, really fast & responsive, then after a minute or so it goes intermittent, the 3G icon comes and goes and it just becomes worthless. We are both using SkyRaider 3.5. My baseband radio is newer though.
Anyone else?
UPDATE: if you have a file: "\system\etc\sysctl.conf" then rename it, reboot your phone and try wifi tethering again. This fixed this problem for me.
Click to expand...
Click to collapse
Rename the "sysctl.conf" to what?
I've also been having this problem for a long time now and so far haven't found any fixes.
I looked for the file you are talking about and cannot find it using Root Explorer, either I don't have it or it's hiding really well.
Also does anyone know where I can get the stock 3G Hotspot app?
VZ has blocked you on certain tethering traffic due to 3g abuse without the tethering contact ($20/mo).
I have experienced VZ blocking various 3g tethering activity on my previous phones. This block is based on the phone's EIS#.
When I changed phones, the block was gone until I spent a couple solid days on my corporate vpn.
I've recently been blocked from my corporate vpn again. I don't know what steps I'll take to get it re-enabled, but I suspect I'll enable their tether contract, to open my access, but shortly cancel (pro rate cost).
I don't know when i'll take time to do this..
Let me know if you have success with this.
luvit said:
VZ has blocked you on certain tethering traffic due to 3g abuse without the tethering contact ($20/mo).
I have experienced VZ blocking various 3g tethering activity on my previous phones. This block is based on the phone's EIS#.
When I changed phones, the block was gone until I spent a couple solid days on my corporate vpn.
I've recently been blocked from my corporate vpn again. I don't know what steps I'll take to get it re-enabled, but I suspect I'll enable their tether contract, to open my access, but shortly cancel (pro rate cost).
I don't know when i'll take time to do this..
Let me know if you have success with this.
Click to expand...
Click to collapse
I had a gut feeling that VW had something to do with it once 2.2 came out and they offered the 3g hotspot for $25. Ill keep looking to see if anyone is able to get around it. I'm not gunna hold my breath though.
It's not a 2.2 thing our a smart phone thing. This has existed since my first experience in 2004, on a basic cell phone tethering with 1X.
It's easier for VZ to block us rather than hold us to the End User Agreement.
I should be able to call VZ soon to enable their tethering, see if it opens my access, then cancel the tethering service for a prorate charge of 1 day.. By the weekend.
luvit said:
It's not a 2.2 thing our a smart phone thing. This has existed since my first experience in 2004, on a basic cell phone tethering with 1X.
It's easier for VZ to block us rather than hold us to the End User Agreement.
I should be able to call VZ soon to enable their tethering, see if it opens my access, then cancel the tethering service for a prorate charge of 1 day.. By the weekend.
Click to expand...
Click to collapse
From what I recall reading in the past, Verizon cannot tell if you are tethering when using the 3rd party wifi tethering application. Are your comments based on your own experience, or can you supply a link that suggests Verizon is blocking our tethering applications.
EDIT: Just FYI, I found another thread, specifically on this subject:
http://www.droidforums.net/forum/droid-general-discussions/96761-verizon-blocking-tether.html
beecker said:
Rename the "sysctl.conf" to what?
Click to expand...
Click to collapse
I just renamed mine to "sysctl.conf.bak"
The file above was added by myself back when first posted that it would "increase your 3G speeds." And it actually did for me. But I suspected it when I tested the latest version of the wifi tethering application. When I renamed the file, things got instantly better as far as tethering goes... I have been using my wireless tether application for a little over an hour now with absolutely no problems.
So this was a guess on my part, but my tethering is now working fine and not dropping my connection. I hope this works for you as it has for me. If you don't have the file on your phone, then it's time to look elsewhere.
(don't forget to reboot after renaming the file)
Lexus One said:
From what I recall reading in the past, Verizon cannot tell if you are tethering when using the 3rd party wifi tethering application. Are your comments based on your own experience, or can you supply a link that suggests Verizon is blocking our tethering applications.
EDIT: Just FYI, I found another thread, specifically on this subject:
http://www.droidforums.net/forum/droid-general-discussions/96761-verizon-blocking-tether.html
Click to expand...
Click to collapse
My comments point-out that VZ can safely assume you're abusing tethering by the amount of data used within a certain timeframe. -- an amount that is not typically possible when only using phone and apps (non-tethering traffic).
Thinking back on the first time I encountered this in 2004, I did call VZ tech support. This was their answer.-

[Q] How to use wifi no contract ?

I switched to my older phone so that I could save ten a month for the time being. Though wifi isn't working. Anyone knows what gives or could be done so that wifi could be used ? -Thanks Nolon
Gonna need more info to be able to help you.
ROM, Modem, etc.
I'm using midNIGHT rom v.3.3. dk28 that's modem right ?
It shows that it connects to my home network but it looks like it kicks it off and says it is disabled.
Update the Modem to EB13 for starters.
I was thinking about calling Sprint too perhaps.
Nolonolon said:
I was thinking about calling Sprint too perhaps.
Click to expand...
Click to collapse
They're not going to be much help to you since you're running a custom Rom, they will recommend you go to a Sprint repair center and they're just going to ODIN your phone back to stock.
Will do. Just won't be able to atm. Do you think it's a Sprint issue or ? As it wasn't an issue until I killed the contract. I'll message back possibly tomorrow or the next day ? Busy with the kids.
It isn't within Sprints control to disable wifi from your phone, it's most likely some kind of modem issue.
Ah well it's been running for 75 hours. I'll reboot and post back tomorrow or tonight. Thanks for the info.
I figured it out. I noticed I was able to connect to open connections but not my secured connection regardless if I knew the password. I'm unsure what the issue was but I can only assume it's something to do with if you choose to severe your contract with Sprint or change phones that for whatever reason secured wifi connections won't work..But how did I fix it ? I changed my SSID and my password to my router. It's now running full speed. I'm still using version 3.3 midNIGHT. I need to change that out after figuring out if the video and camera will work better these days. It's been awhile since I've been on here or tinkered with my phone though. Just rearranged my computer today. Still need to blow it out though. :/ Anyways just for reference. Hope this helps if anyone has a similar issue at anytime.
Sprint has absolutely no control over your phone being able to connect to wif. It was most likely a problem with your network and I would guess a reset of your router would have solved the problem.
Sent from my SPH-D700 using XDA App
Perhaps I didn't write that properly. Thee incident occurred the day that I released my Epic from my contract with Sprint. Not that it happened because of Sprint. Unsure why it occurred. What I do know is resetting my router fixed the error and that if anyone else were to run into this problem. I hope they find this thread. My wifi connection is still running strong since I had reset the router also.
Did you try rebooting your router and modem? sounds like an IP conflict.
Do you BONSAI?

[Q] G2 data connection problem.

[Solved]Been awhile since I've been here...Anyways,
Up until maybe a few weeks ago, my data connection has been working 100% fine no matter what ROM I've switched to. Then I somehow hit a roadblock. I hadn't really noticed, but when I wasn't on Wi-Fi, I couldn't connect with any apps to the internet, nor use the browser. My phone shows connection and bars, but it won't actually work. It just tells me there's no data connection available, or whatever depending on the ROM. I thought it might have been a data tower problem, but I had this problem in the Twin Cities, my local township, and throughout Chicago (vacation). All of those locations were supposed to be HSPA+ compatible, and worked prior to now.
To try and fix this, I've flashed my phone to all of my old backups, including my old stock, and data wouldn't work on any of them. I've reverted to MIUI, CM7, and Tmo 2.2.
This makes me think its either the radio (never messed with it before), the SIM card, or some hardware defect of some kind. I've been reading around, and apparently I might also have an APN problem. I've tried looking up how to fix these individually, but I don't want to screw up something that isn't broken. Thoughts, anyone? Currently I'm using MIUI latest, and I used rmk's RIL autopatcher for radio libraries. [Solved]
EDIT: Solved! For others experiencing data connection issues, check with a T-mobile person and ask about your plan.. Apparently they love to switch around plans, and forgot to enable data on my handset. Others have found they were given a different data plan, and needed a different APN. Also, if your plan is fine, Evilcuber was right that different APNs can solve data issues.
Draketh said:
Been awhile since I've been here...Anyways,
Up until maybe a few weeks ago, my data connection has been working 100% fine no matter what ROM I've switched to. Then I somehow hit a roadblock. I hadn't really noticed, but when I wasn't on Wi-Fi, I couldn't connect with any apps to the internet, nor use the browser. My phone shows connection and bars, but it won't actually work. It just tells me there's no data connection available, or whatever depending on the ROM. I thought it might have been a data tower problem, but I had this problem in the Twin Cities, my local township, and throughout Chicago (vacation). All of those locations were supposed to be HSPA+ compatible, and worked prior to now.
To try and fix this, I've flashed my phone to all of my old backups, including my old stock, and data wouldn't work on any of them. I've reverted to MIUI, CM7, and Tmo 2.2.
This makes me think its either the radio (never messed with it before), the SIM card, or some hardware defect of some kind. I've been reading around, and apparently I might also have an APN problem. I've tried looking up how to fix these individually, but I don't want to screw up something that isn't broken. Thoughts, anyone? Currently I'm using MIUI latest, and I used rmk's RIL autopatcher for radio libraries.
Click to expand...
Click to collapse
I think its an apn problem. Try searching (your carrier) apn settings on google and it will tell you what you need to set for username and password and other stuff
Sent from my HTC Vision using XDA Premium App
I tried multiple variations of T-mobile APN's, and none of them worked... Just found out my plan got switched, so it might be that also, (I still have unlimited data, messages, 500min voice). EDIT: I was sure the APN edit would work..Darn. Am I missing something here..?
Draketh said:
I tried multiple variations of T-mobile APN's, and none of them worked... Just found out my plan got switched, so it might be that also, (I still have unlimited data, messages, 500min voice). EDIT: I was sure the APN edit would work..Darn. Am I missing something here..?
Click to expand...
Click to collapse
just out of curiosity, is it typical for things to screw up like this when you switch your plan around? i'm thinking of increasing the minutes on my plan and i don't really want to encounter any roadblocks like this with my phone running g-lite.
sorry i couldn't offer any insight into your problem though.
Problem is solved anyways, bro. You should be fine changing plan. Just double-check.
Belvadier said:
just out of curiosity, is it typical for things to screw up like this when you switch your plan around? i'm thinking of increasing the minutes on my plan and i don't really want to encounter any roadblocks like this with my phone running g-lite.
sorry i couldn't offer any insight into your problem though.
Click to expand...
Click to collapse
Hello there. If you're gonna change your plan, minutes, data, messages, whatever, see if you can do it at a store. That way you can see what they've changed. I also found out that if they switch up your data and DO enable it, you'll get a message saying they changed it.
I think you'll be fine adding more minutes, just make sure they add the unlimited data, as its optional when switching plans now.

Where is the WIMAX!!!??

So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
qubanaso said:
So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
Click to expand...
Click to collapse
Have you tried toggling airplane mode, or a reboot?
yea many times its very frustrating, i am currently in CM9 Alpha 3 and it happened this morning while i was omw to work
I haven't met this kind of case.are you sure that you are right?
yea dont take it wrong but im not a noob when it comes to this its just weird, its been happening for a while now in what ever custom rom i flash
So call Sprint tech support and have them try some steps of their own.
Dont mean to be an ass but what do you think they would solve over the phone, a Factory Reset, update my Profile and PRL, Airplane mode, ive tried all of that
qubanaso said:
Dont mean to be an ass but what do you think they would solve over the phone, a Factory Reset, update my Profile and PRL, Airplane mode, ive tried all of that
Click to expand...
Click to collapse
I would flash a modem again, as this did fix my problem when I flashed CM9 and lost data and calls. You won't lose nothing by trying, good luck
Maybe the tower is down? Maybe they will refresh the data from their end? Customer care CAN do some nice things in trouble shooting. Use ODIN to go back to a 100% stock tar and see if it works then!
... please delete...
The issue you are experiencing happen over in the Boston area probably about 4 months ago give or take. So don't panic like I did. I had given up back then, unrooted, and took the phone back into the store telling them my wimax stop working only to find out that all of their phones are going thru the same issue. I would check with the sprint store or ask some one in your area if they are experiencing the same issue.
Me too..
im0rtalz said:
The issue you are experiencing happen over in the Boston area probably about 4 months ago give or take. So don't panic like I did. I had given up back then, unrooted, and took the phone back into the store telling them my wimax stop working only to find out that all of their phones are going thru the same issue. I would check with the sprint store or ask some one in your area if they are experiencing the same issue.
Click to expand...
Click to collapse
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
the13thstraycat said:
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
Click to expand...
Click to collapse
Wimax sucks even when it is working. Sprint really isnt supporting wimax any longer. What is out there is all you are going to get. If you get it, great good for you. If not, oh well...
the13thstraycat said:
I know this is an old thread but I just got the phone (used) and am having the same problem. It's *stock* JB GB27 (rooted or not) and I have not been able to get any data over 4g even if Wimax says its connected, with an IP address, Gateway, DNS address and says it's active on Sprint. And in a strong WIMAX coverage location. Ping says "host unreachable".
As soon as I turn off 4G, 3G takes over and all is good. To the OP, did you ever discover the cause?
Thanks in Advance.
Click to expand...
Click to collapse
Are you using the correct modem for your carrier and Touchwiz JB 4.1.2?
byrdcfmma said:
Wimax sucks even when it is working. Sprint really isnt supporting wimax any longer. What is out there is all you are going to get. If you get it, great good for you. If not, oh well...
Click to expand...
Click to collapse
That's kinda how I look at it too but I might take up the challenge to try to resolve it or play around with some custom roms now that I am rooted. Maybe go back to Gingerbread and see what happens. I actually liked Gingerbread's app drawer better.
tdunham said:
Are you using the correct modem for your carrier and Touchwiz JB 4.1.2?
Click to expand...
Click to collapse
I'm pretty sure it's all stock GB27.. Android 4.1.2 Baseband S710.10 S.GB27 Build# (JZ054K.SPH-D710.GB27).
Thanks guys...
qubanaso said:
So im having an issue with my 4G Connection when i choose to use it, keep in mind im a typical flashaholic and ive through a lot of rom's, my phone shows that it connects to WIMAX but there is no data coming through browser doesnt run, play store, facebook you name it and sometimes a i have full bars, has anyone encountered the same issue
Click to expand...
Click to collapse
You can try running a more updated rom, such as cm10.1 or gb27. Stay away from any 4.3 rom though, since 4g isn't supported.:good:
Thanks for the responses, so I found something odd when this happens,
I wrote down the stats the phone gave me about my connection, IP,
Gateway and DNS server. Everything checks out as belonging to sprint,
EXCEPT my IP 6.6.2.142. Well, that IP just happens to belong to the
pool of IPs allocated to the US Department of Defense Network!
(checked on a whois server)
NetRange: 6.0.0.0 - 6.255.255.255
CIDR: 6.0.0.0/8
OriginAS:
NetName: CONUS-YPG-NET
NetHandle: NET-6-0-0-0-1
Parent:
NetType: Direct Allocation
RegDate: 1994-02-01
Updated: 2011-02-24
OrgName: Headquarters, USAISC
OrgId: HEADQU-3
Address: NETC-ANC CONUS TNOSC
City: Fort Huachuca
StateProv: AZ
PostalCode: 85613
Country: US
Is Sprint/Clear's servers possibly mis-assigning IPs???? This is from 2
totally different Wimax areas but I'm pretty sure that the same IP was
assigned to my phone both times.

[Q] CM nightlies - no cell data

Noob post incoming. I did my best to search around and didn't find much. Hate creating a new thread but was locked out from posting in CM dev thread for obvious reasons. Not too experienced in the world of root, so forgive my ignorance. This will hopefully be a quick question:
I've tried running the CM nightlies for the last two days on my T-Mobile M8, and the only big problem is a complete lack of cell data. It displays that I have bars, and while it cuts in and out often (which I expect), I can't get a drop of data to go through. Even at full bars.
I've seen a few people mention connection issues, but didn't see anyone saying anything about a complete lack of cell data. I'd normally just chalk it up to being a nightly build issue, but since I can't find it mentioned elsewhere, I'm wondering if maybe I'm just doing something wrong. If not, no worries, but I'd be stoked if I can run it as a daily at the moment.
Anyone have any advice on what I might be doing wrong, or how I can resolve it?
Edit:
Chrome itself displays error that "Wi-Fi and mobile data are turned off" when only wifi is turned off.
I just tested calling and SMS and both are working with Wi-Fi off. So obviously I'm maintaining some type of radio connection.
Thanks a ton in advance!
New nightly. Same problems.
Bump.
@thefunkyprimer
I just got your PM. Unfortunately I know nothing about T-Mobile and/or why you would be having the issues. What have you tried? Switching APNs? Switching from 3G to 4G? I also haven't run CM longer than five minutes in a couple years. So I'm not much use in terms of running it personally.
Try my ROM and see if data works for you. That's pretty much all I got for you at the moment. But if you did try my ROM and data works, that might be a starting point. Make sure to fully wipe your device prior to flashing.

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