Here's my 4 hour journey...
I tried rooting my Evo using AutoRoot v2.4 (http://forum.xda-developers.com/showthread.php?t=838448 I would post there but I don't have permissions, plus my problem seems more general at this point anyway). I followed all of the instructions (I'm running Android 2.2 with 3.70.651.1). At first, it was telling me that it was unable to root. After trying a couple things (such as killing all running processes), I used an RUU of 3.70.651.1 (http://www.multiupload.com/W679R1W391). I ran AutoRoot again, and this time it told me Root was successful and took me to the bootloader screen. As it did this, the AutoRoot DOS window just disappeared. I rebooted and tried a few more times, same result.
Here's where I'm not quite sure what I did. I think the next thing was I went into Recovery from bootloader, didn't really know what I was doing, and did a battery pull. Then I tried to factory reset by going bootloader -> clear storage. When I went to try and run AutoRoot again, my computer wasn't recognizing my Evo (I guess restoring the Evo caused it to lose the drivers?). When I plugged it in, it briefly searched for several "Qualcomm CDMA Technologies MSM" drivers (weird, never saw it look for those before when I plugged in my Evo?), asked me if I had a disk that came with the hardware, and when I said no it told me it couldn't find the drivers.
So basically my computer doesn't seem to recognize my Evo anymore even though it seems to be at its factory original stock settings. To top it off, it now seems to be stuck in a continuous reboot cycle every couple minutes or so (the worst that's ever happened to me before was semi-random restarts, maybe a couple times per week). I tried doing a factory reset by doing bootloader -> recovery -> menu -> factory reset but that didn't do anything. And I don't think it's charging anymore, considering that the battery is slowly getting lower and lower even though the orange light goes on when it's plugged in (though maybe it's just losing more battery than its gaining through all this restarting). At this point all I want is to get out of this continuous reboot cycle that I've spent the last couple hours trying to look for solutions for, with no luck. Much less re-customize my phone to how it was pre-restore and much less actually get through rooting it... Any help?
First re-run your RUU.
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install ; download the modified hboot drivers
http://unrevoked.com/recovery/ ; download unrevoked
Make sure to have installed, then uninstall htc sync on your computer, and that usb debugging is enabled on your phone. Then run unrevoked and you should be good to go.
"First re-run your RUU."
But my PC isn't recognizing my Evo, I guess because something is wrong with the drivers? I tried running the RUU and it said Error [170]: USB Connection Error.
Caperi said:
"First re-run your RUU."
But my PC isn't recognizing my Evo, I guess because something is wrong with the drivers? I tried running the RUU and it said Error [170]: USB Connection Error.
Click to expand...
Click to collapse
http://dl.dropbox.com/u/19699565/3.70 RUU Zip.zip
A 3.70 ruu in PC36IMG form. Re-name to PC36IMG, then place on your sdcard, then boot into the bootloader, and apply the update and reboot.
teh roxxorz said:
[link]
A 3.70 ruu in PC36IMG form. Re-name to PC36IMG, then place on your sdcard, then boot into the bootloader, and apply the update and reboot.
Click to expand...
Click to collapse
How should I access my sdcard, since my PC isn't recognizing my phone?
I could probably do it via another phone, but I won't have access to that until tomorrow; is that the only way?
Edit: Oh boy. Just tried typing your link in on my phone, and apparently the phone doesn't recognize its sdcard... Might be why my PC isn't seeing my phone?
Well, you can take the battery out, remove the sdcard, the mount it to your computer via micro usb adapater.
teh roxxorz said:
Well, you can take the battery out, remove the sdcard, the mount it to your computer via micro usb adapater.
Click to expand...
Click to collapse
Don't have one of those, but even if I did (or got the files on there via another phone), wouldn't the fact that it won't recognize the sdcard be a problem when trying to get it to apply the update?
The battery is starting to get really low (about 10%), I think it's not recognizing the charger
Caperi said:
Don't have one of those, but even if I did (or got the files on there via another phone), wouldn't the fact that it won't recognize the sdcard be a problem when trying to get it to apply the update?
The battery is starting to get really low (about 10%), I think it's not recognizing the charger
Click to expand...
Click to collapse
Then what you could do is copy the files on the sdcard to the pc, then re-format it from there, then place the files on it, and stick it on the charger asap.
This link to recover sd card and usb:
http://forum.xda-developers.com/showthread.php?t=695243
Then let charge, use external wall charger if needed. If you have to buy one, its like 5 or 10 bucks and its better then having to buy a whole new phone.
Then, download the PC36IMG.zip (RUU in zip form), place on root of sd card, boot into bootloader, let it scan, when it asks if you want to run the update, say yes. Bada bing bada boom, your up and running. Then go download Unrevoked, its easier if your not completely sure what your doing, plus it has a nice and pretty UI that you cant possibly screw up and 5 minutes later your completely rooted, simple as that.
RileyGrant said:
This link to recover sd card and usb:
http://forum.xda-developers.com/showthread.php?t=695243
Then let charge, use external wall charger if needed. If you have to buy one, its like 5 or 10 bucks and its better then having to buy a whole new phone.
Then, download the PC36IMG.zip (RUU in zip form), place on root of sd card, boot into bootloader, let it scan, when it asks if you want to run the update, say yes. Bada bing bada boom, your up and running. Then go download Unrevoked, its easier if your not completely sure what your doing, plus it has a nice and pretty UI that you cant possibly screw up and 5 minutes later your completely rooted, simple as that.
Click to expand...
Click to collapse
Pardon me if I'm misunderstanding, but what I'm seeing from your post is that to fix the sd card issue I need to fix the usb issue, to fix the usb issue i need to get root, and to get root i need to fix the sd card issue? Haha, yeah I lost you somewhere along the way...
@teh roxxorz - You're saying that the sd card issue should be fixed if I reformat the SD card on my PC? If so, that's what I'm going to try tomorrow when I have that other phone I can use.
That should fix your issue.
So I reformatted the sdcard on my PC, got the PC36IMG.zip on there, ran it via bootloader, and it worked. But, I'm still stuck in the continuous reboot cycle, can't connect my phone to the PC, and in the brief moments it stays on, it won't recognize the sdcard...
On the bright side, it successfully charged overnight, so that's not going to be a problem.
I'm hesitant to try rooting (if that's even possible at this point) to fix the problem while it's in this state in case I have to take it back to Sprint, unless there's a reason that should fix the problem? It seems pretty hopeless right now...
If you're phone is still acting crazy & it won't stay on, I wouldn't try unrevoked. Just get rid of any evidence of rooting from your SD card, and take it back to Sprint - assuming you're s-on. If you have insurance, they'll give you a new one for free. Otherwise, I'm not sure what it will cost or if it will, or if you'll have to go through HTC.
plainjane said:
If you're phone is still acting crazy & it won't stay on, I wouldn't try unrevoked. Just get rid of any evidence of rooting from your SD card, and take it back to Sprint - assuming you're s-on. If you have insurance, they'll give you a new one for free. Otherwise, I'm not sure what it will cost or if it will, or if you'll have to go through HTC.
Click to expand...
Click to collapse
+1.
If its acting wacky before root, rooting it wont fix it. I would take it back to Sprint, for sure.
Sent from my PC36100 using XDA App
It sounds like you put your phone in diagnostic mode, when turning it on Volume Down takes it to the bootloader while Volume Up does Diag Mode. Check to see whether or not your phone shows S-OFF in the bootloader, if so you'll want to run the FlashZip script and select the Sprint Lovers file.
However, if your computer is still having trouble recognizing your phone let it sit for two minutes without the battery. If that still does not fix it use Volume Up and power one more time to try and take it out of that. I would also recommend against running Unrevoked if your phone is in Diag mode, it is very easy to permanently mess something up with it in that state.
edit: If you need to charge it more just turn the phone off and it should charge fine.
Problem I'm seeing is that u used auto root. I've seen nothing but thread after thread of problems with it. I've always used unrevoked3 and I've rooted many different phones including...2 heros, 2 evos, an Eris, a Droid, a Droid 2, and a Droid incredible. Never once did it fail or give me any issues. Simply follow the instructions and even watch the video on their site. If I where u I'd just ruu ur phone and start all over.
xHausx said:
It sounds like you put your phone in diagnostic mode, when turning it on Volume Down takes it to the bootloader while Volume Up does Diag Mode. Check to see whether or not your phone shows S-OFF in the bootloader, if so you'll want to run the FlashZip script and select the Sprint Lovers file.
However, if your computer is still having trouble recognizing your phone let it sit for two minutes without the battery. If that still does not fix it use Volume Up and power one more time to try and take it out of that. I would also recommend against running Unrevoked if your phone is in Diag mode, it is very easy to permanently mess something up with it in that state.
edit: If you need to charge it more just turn the phone off and it should charge fine.
Click to expand...
Click to collapse
My phone has always been S-ON throughout this.
I did try leaving it off and without battery for extended periods of time - no dice.
How could I tell if it's in diagnostic mode and what does diagnotistic mode do?
plainjane said:
If you're phone is still acting crazy & it won't stay on, I wouldn't try unrevoked. Just get rid of any evidence of rooting from your SD card, and take it back to Sprint - assuming you're s-on. If you have insurance, they'll give you a new one for free. Otherwise, I'm not sure what it will cost or if it will, or if you'll have to go through HTC.
Click to expand...
Click to collapse
k2buckley said:
+1.
If its acting wacky before root, rooting it wont fix it. I would take it back to Sprint, for sure.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
So I took it to Sprint, they spent a couple hours on it, placed an order for a new one, and gave me this one back saying it was dead and unfixable (I think all they did was a hard reset). When they gave it to me, it was on, and remained on without restarting for like 30 mins (I thought they had fixed it without realizing it). Just now, I turned it off and on again, and the reboot cycle started again... Any reason why it may have been working that one time? I'll probably just wait for the replacement, but just curious as to why it may have worked.
@Papa_Smurf - Yeah I tried to RUU it but that didn't fix any of the problems
I think it may have just been playing possum. Is it still doing it?
Yeah now it's in the reboot cycle again. Maybe if I was to let it run through the cycle long enough it might eventually stop until I manually powered down and on again (I'm guessing that's what had happened when I got it back from Sprint).
Related
Been routed for months and running Warm 2.2 and lou #4 with no problems.. Some how today my phone automatically went from s-off to s-on and now i cant get my sd card to mount or the phone to properly boot on without having the usb connected.. Anyone help please!! Hooking it up to the computer also wont read the sd card....
ancora76 said:
Been routed for months and running Warm 2.2 and lou #4 with no problems.. Some how today my phone automatically went from s-off to s-on and now i cant get my sd card to mount or the phone to properly boot on without having the usb connected.. Anyone help please!! Hooking it up to the computer also wont read the sd card....
Click to expand...
Click to collapse
Sounds like what happend to incubus...
any idea what he did to possibly fix the issue?
ancora76 said:
any idea what he did to possibly fix the issue?
Click to expand...
Click to collapse
Think he is exchanging his phone on insurance policy.
there has to be a way to go back to s off either with an emulator or something i hope...
ancora76 said:
there has to be a way to go back to s off either with an emulator or something i hope...
Click to expand...
Click to collapse
Probably not. If you cant get your SD card to mount, then you probably screwed.
damn, same problem!!
Yeah, i couldnt get s off because sd wouldnt mount to be able to flash anything, nor would ir mount with the pc to able to flash ruu or anything.
Spending $90
Let me know if you figure it out.
Did you guys do/change anything RIGHT before it happened? Just wondering so maybe we can avoid it happening to anyone else.
I did nothing other then do a nan backup...
ancora76 said:
Been routed for months and running Warm 2.2 and lou #4 with no problems.. Some how today my phone automatically went from s-off to s-on and now i cant get my sd card to mount or the phone to properly boot on without having the usb connected.. Anyone help please!! Hooking it up to the computer also wont read the sd card....
Click to expand...
Click to collapse
I've had this happen twice now, two diff. phones. sucks... I don't know what causes it, but you need to call Verizon and get a refurb. Make sure to pull the rom.zip from the most recent RUU file (from nov.) and rename it to PB31IMG.zip and you will be un-rooted and back to stock w/o repercussions of losing warranty.
also when not connected to power, does it do the vibrate three times then blinking green notification light until battery pull?
ACD168 said:
I've had this happen twice now, two diff. phones. sucks... I don't know what causes it, but you need to call Verizon and get a refurb. Make sure to pull the rom.zip from the most recent RUU file (from nov.) and rename it to PB31IMG.zip and you will be un-rooted and back to stock w/o repercussions of losing warranty.
Click to expand...
Click to collapse
but bootloader isnt reading anthing from sd card so i wouldnt be able to flash that
Thats exactly what happened to me on Sunday. I had to get a new phone. If you notice the adb drivers aren't working, or mine weren't. I was thinking it was just a bad usb port but why would it go back to s-on. Mine did exactly same thing.
nfiniti9 said:
Thats exactly what happened to me on Sunday. I had to get a new phone. If you notice the adb drivers aren't working, or mine weren't. I was thinking it was just a bad usb port but why would it go back to s-on. Mine did exactly same thing.
Click to expand...
Click to collapse
what rom were you using?
Well I was using reengineered and switched to magnolia. I unplugged the usb cable right before hitting reboot after flashing. It never booted up. I went through everything, even flashed back to RUU. When I went in to flash RUU I noticed I was s-on. I hadn't done anything that should do that. I was about to give up (already called verizon) when I plugged in the data cable, I had tried the power cable (i have 1 usb plugged into ac adapter and 1 into computer) but it didnt change anything. Soon as I plugged it into the data cable and powered the phone on, it booted up fine. I did managed to get it to reboot unplugging the usb cable while it was on. Once it just rebooted, once it went to the 5 vibrates/led flash error thing. Once I got it working it would work fine (except for usb/sdcard) until I plugged in the usb cable again. Would charge fine on ac though. I didn't notice the sdcard thing until later when I couldn't set any options in handcent. Somehow I just don't feel its just a bad usb port.
I still have my old phone, going to send it back tomorrow if you want to know anything.
nfiniti9 said:
Well I was using reengineered and switched to magnolia. I unplugged the usb cable right before hitting reboot after flashing. It never booted up. I went through everything, even flashed back to RUU. When I went in to flash RUU I noticed I was s-on. I hadn't done anything that should do that. I was about to give up (already called verizon) when I plugged in the data cable, I had tried the power cable (i have 1 usb plugged into ac adapter and 1 into computer) but it didnt change anything. Soon as I plugged it into the data cable and powered the phone on, it booted up fine. I did managed to get it to reboot unplugging the usb cable while it was on. Once it just rebooted, once it went to the 5 vibrates/led flash error thing. Once I got it working it would work fine (except for usb/sdcard) until I plugged in the usb cable again. Would charge fine on ac though. I didn't notice the sdcard thing until later when I couldn't set any options in handcent. Somehow I just don't feel its just a bad usb port.
I still have my old phone, going to send it back tomorrow if you want to know anything.
Click to expand...
Click to collapse
it's very strange that you have 5 vibrates, I've read everywhere and I seem to be the only one who have had this happen on two diff phones, getting 3 vibrates... it boots to the splash screen then instead of boot animation it vibrates 3 times, blank screen and green flashing notification light only remedy to pull the battery. I found that it would boot up only with usb or wall power, and I was able to take the ROM.zip from the nov. update RUU and rename it to PB31IMG.zip since it's signed and got me back to stock splash, recovery ect. and since I was turned to S-ON ( dunno how). weird.
My situation is the same with the 5 vibrate and then blinking light until i remove the battery. I cant get the phone to start up at all i keep going to recovery.
ACD168 said:
it's very strange that you have 5 vibrates, I've read everywhere and I seem to be the only one who have had this happen on two diff phones, getting 3 vibrates... it boots to the splash screen then instead of boot animation it vibrates 3 times, blank screen and green flashing notification light only remedy to pull the battery. I found that it would boot up only with usb or wall power, and I was able to take the ROM.zip from the nov. update RUU and rename it to PB31IMG.zip since it's signed and got me back to stock splash, recovery ect. and since I was turned to S-ON ( dunno how). weird.
Click to expand...
Click to collapse
ok, i was finally able to get stock android back on. So im getting somewhere at least.
I had to reformat my sd, rename my rom.zip to PB31IMG.zip and put it back on there. And now im at least back to stock. Now i gotta see if i can re root it.
its crazy that after getting the rom and recovery etc... back to stock, it still wants to vibrate 5 times if i unplug usb.
incubus26jc said:
its crazy that after getting the rom and recovery etc... back to stock, it still wants to vibrate 5 times if i unplug usb.
Click to expand...
Click to collapse
Trust me bro I feel your pain I had two phones do this, a blown speaker, one had the green noti light go out, first brand new one had the camera lens pushed in. even with all the problems I love the phone. just get it back to stock like you have, call 1800-922-0204, push 0, push 0, enter your account password and tell the rep whats up. get new phone. if you bought with amoled, thats what youll get. I should know Ive gone through 4 in the past week. I've brought back 2 boxes last week and I have 3 more to bring back tmw, at one point I had three incredibles sitting in my room. I have two batteries to send back too. man I can't wait to upgrade to the Thunderbolt. Every one of these refurbs it's something else. the last one with the green light blown out, that trackpad was PERFECT it hurts to loose that, this one is a little pushed in, but what can you do, not too mention the back door wasn't creaky at ALL, and on this on its sooooo looose. I just can't win. so this one needs cardboard behind the battery and its still not as good a fit as the last refurb... not too mention who knows if the cardboard isn't good?
So I just rooted using the latest unrevoked, but now my phone locks up after about 30 seconds or so, then vibrates 5 times. More troubling: It cannot see an SD card, will not mount or format.
Hoping someone can help me get back to stock.
I did not take the gingerbread OTA, FWIW.
OK, well ,the obvious first question is gonna be are you s-on or s-off.
Turn your phone on while holding the power button down to see what it says at the top when Hboot starts up.
HipKat said:
OK, well ,the obvious first question is gonna be are you s-on or s-off.
Turn your phone on while holding the power button down to see what it says at the top when Hboot starts up.
Click to expand...
Click to collapse
It says S-ON
dsf3g said:
It says S-ON
Click to expand...
Click to collapse
Boot into the bootloader, then select clear storage, then try to boot up normally.
OK, so I managed to flash PC36IMG.zip. So now I'm back to stock and the EVO runs fine without rebooting. Wheeew! I was already scanning eBay for a replacement, LOL! Only issue I have now is that my Evo does not recognize the SD Card (won't let me mount, format, nothing.) I'm seeing some threads on this sort of thing, but if anyone has a quick fix I'd love o hear it. I've got a 16 GB card full of music that's just sittin' there.
Oh, now this is bad: the battery does not seem to charge after restoring... at least the charging symbol is not coming on!
UPDATE: OK, the red light is coming on now when I plug in, but battery status shows "discharging." I don't know at this point whether it's charging or not.
OK, just verified. Phone isn't charging. Down to 50%. Shutting off so I'll have enough juice to fix ti when I figure our what needs to be done. I don't have a separate battery charger, so I'm SOL if I can't get this thing working again.
Any help would be much appreciated!
http://forum.xda-developers.com/showthread.php?t=695243
sd card fix. Also, turn the phone off as you have, but leave it plugged in charged over night and see what happens for now.
Make sure you have the hboot drivers downloaded, then install, then uninstall htc sync, enable usb debugging from applications > development, then run unrevoked again.
teh roxxorz said:
http://forum.xda-developers.com/showthread.php?t=695243
sd card fix. Also, turn the phone off as you have, but leave it plugged in charged over night and see what happens for now.
Make sure you have the hboot drivers downloaded, then install, then uninstall htc sync, enable usb debugging from applications > development, then run unrevoked again.
Click to expand...
Click to collapse
Thanks, I'll give it a try this weekend. Right now I've got a spare battery charger on order with Amazon. Should be in this Friday. Don't want to mess with anything until I can start with a fully charged battery.
You're S-On. There's nothing you can, or could have messed with, unless you don't have the new update on your phone, which was going to be my next question
HipKat said:
You're S-On. There's nothing you can, or could have messed with, unless you don't have the new update on your phone, which was going to be my next question
Click to expand...
Click to collapse
I don't have the new update on my phone. It's still showing Android 2.2 and I never approved the OTA.
One suggestion that seems to work for some people is to flash a new radio. I wonder if someone could help me with this:
1) What do I need to know choose the appropriate radio to flash?
2) Do I need to be rooted to do so, because it seems I'm not.
I'm browsing eBay for cheapie Oprimus S phones... please help me not have to buy a used $100 Optimus S because I murdered by Evo :-(
Yes, you need to be rooted to flash the radios fro ma zip file.
you don't to flash form PC36IMG.zip file, and there is the choice to do it either way.
I'm curious, you said in your OP that you rooted, and the phone went into maintenance mode (The vibrates 5 times thing is maintenance Mode).
Are you sure the root took? I would do this, reinstall HTC-Sync, then install just the program, not the drivers, and try Unrevoked again, make sure it goes through the root process and the flash of clockwork recovery.
If it boots up, then you're good.
From there, I would flash Amon Ra, as it's a better recovery, and then try a ROM.
Radios is the least important thing you can flash, and I'd save that for last, and make sure you know in detail what you're doing, when it comes to radio flashing.
HipKat said:
Yes, you need to be rooted to flash the radios fro ma zip file.
you don't to flash form PC36IMG.zip file, and there is the choice to do it either way.
I'm curious, you said in your OP that you rooted, and the phone went into maintenance mode (The vibrates 5 times thing is maintenance Mode).
Are you sure the root took? I would do this, reinstall HTC-Sync, then install just the program, not the drivers, and try Unrevoked again, make sure it goes through the root process and the flash of clockwork recovery.
If it boots up, then you're good.
From there, I would flash Amon Ra, as it's a better recovery, and then try a ROM.
Radios is the least important thing you can flash, and I'd save that for last, and make sure you know in detail what you're doing, when it comes to radio flashing.
Click to expand...
Click to collapse
I can't be sure I rooted. I'm just going by what Unrevoked reported. Superuser was installed, but the phone would die before I had much time to verify that I was actually rooted.
I've never installed HTC Sync, BTW. According to the unrevoked instructions you shouldn't have it installed on your PC because it causes problems.
OK, so I got home and the phone says battery is 100% charged. So that's good. It appears to charge when turned off, at least.
Sadly, it does not recognize USB at all. The computer beeps when I plug the phone in, but the phone shows no popups or anything.
I tried running "unrevoked" again, but unrevoked just kept waiting for me to plug in the phone. I did not install HTC Sync.
The phone does not recognize micro sd cards from within Android, but I can flash signed ROMs. I did that today, flashing what I think is a newer ROM than I had before, but alas it did me no good. The phone still does not see the micro SD card or realize that I'm plugged in and charging.
The ROM I sintalled this time was the third link on this page:
http://forum.xda-developers.com/showthread.php?t=884060
It corresponds to the software version I was running before running UNREVOKED the first time.
I'm getting pretty worried here. I don't see how I'm supposed to fix this phone if I cannot communicate via USB.
Installing HTC Sync will install the drivers on your computer, which you need for unrevoked to work, but then, you need to uninstall the program (not the drivers).
Ugh, now I've discovered another problem. With this latest stock ROM I've lost bluetooth!
I'm losing hope here. My last best hope seems to be to accept the Gingerbread OTA, and if that doesn't solve the problem throw myself on the mercy of our local Sprint repair store. Anyone know what their policy is on this?
Will they repair something like this for a fee if it's not under warranty? I imagine even completely brcked Evos can be repaired with a new motherboard, right?
Should I try telling them that the OTA screwed it up? Will they be able to tell what I've done to the phone?
At this point I just want to get back to stock. No longer interested in rooting. I need a cell phone just for daily living.
I was running Leedroid on my Desire and all was fine.
I seen these Sense 2.1+3.0 ROMS and decided to give one a go.
I tried to get into recovery before doing anything to take a NAND Backup, but it just refused to go into recovery. I finally got it in there and tried to apply to update.zip but it kept saying something could not be found, I forgot what, and failed after 10 tries.
I booted mu phone up and I'd lost all my data. It's like the phone had been wiped.
I tried reseating the SD Card and checking it was all ok, but then I got stuck in a bootloop. In the mean time, my Alienware Laptop decided to die, followed by my backup Dell laptop! lol
I messed around for ages trying to get various things to work, but couldn't do it. In the end, I downloaded the old root method and flashed Cyanomod 7 which seemed to work and I got it booted, but I couldn't mount the SD card and it would rarely pick up that the USB was connected.
I then flashed AceSMod007 which also seemed to go well minus 2 things.
The first, Text messages seem to show my contacts picture, but also it only shows their Number rather than the contact name. This is VERY annoying and I can't find a way to resolve it.
The second issue, and possibly the most worrying is that it won't pick up USB connection AT ALL. This includes when it's plugged into the Wall to charge.
I tried the USB Brick fix, but that didn't work at all.
I shutdown the phone, removed the battery, plugged in the charger, inserted the battery and booted up the phone and it started charging, but as soon as I unplugged the charger and put it in again, same problem.
I'm currently trying another ROM to see if that resolves the issue, but I suspect that it won't tbh.
Has anyone came across this before and/or knows how to fix it?
Other things I've tried:
Wiping all data, cache and Battery data.
Using different USB cables
Thanks
UPDATE:
Flashing a different ROM didn't seem to resolve it.
Quick update.
I flashed Insertcoin rom onto the phone and it's resolved my text message issue.
Also, when I plugged the phone into the PC, it didn't give me any options for mount SD or anything like that, but said it was charging. However, an hour later and the battery had only gone down.
Since charging by USB has always been slow for me, I plugged in into the wall socket for an hour but it wouldn't pick up that I'd plugged it in. I turned the phone off and I got the LED to say it's charging.
Left it, then booted it up and still has the same battery level.
I don't expect it's the battery otherwise it would pick up fine when plugging into the PC.
Could be an usb brick:
http://forum.xda-developers.com/showthread.php?t=691639
Cheers mate, but as I mentioned, I've tried the USB Brick fix a couple of times and still experiencing the same issues.
Can you switch on blue tooth? Does it stay on?
Sent from my HTC Desire using XDA Premium App
Actually, no. Its says Turning On... Then just goes back to off.
you DO have USB-Brick
you gotta fix it
if S-OFF do:
fastboot oem enable qxdm 0
fastboot oem eraseconfig
if S-ON there are a few threads on xda on how-to do it, if you still get no USB-connectivity you just didnt do it right
good luck
Ah, I did try it a few times. I'll just keep trying then.
Cheers
Are you S-Off or S-On and are you still ROOTED?
This thread for USB Brick
See for my post here
if you are S-off or tried to flash a RUU and lost ROOT!
This thread has a flasher with built in USB Brick fix
I'd already followed the USB Brick guide and it didn't help.
Now, is I were to have missed the step that says to run '/data/flash_image misc /data/mtd0.img', I'd be a bit of a tit.
So let's just say that I tried the guide again and now I have full USB functionality back
I was going to S-OFF my phone, but I'll hopefully get a Sensation soon and I don't want to fubar anything in the mean time.
Thanks for the help and pointers though guys. It's nice to be a member of some forums that aren't full of people who want to cry at you for not understanding everything 100%.
Cheers again
just use the thanks button
glad we (or at least I) could help.
I started updating my phone to gingerbread today after being told the update was available. However now my phone is stuck at a screen that has the update logo and a progress bar with a micro-sd card next to it; the progress bar is stuck at ~30%. It's been this way for about two hours now and hasn't moved since then. Would it be safe to remove the battery and do a full phone reset or would I completely brick my phone? Also if it is relevant my phone was connected to my PC charging at the time I started the update (it's still connected)
Possible Answer To The Problem!
First, It Maybe Your Memory Card Is Corrupt!
Secondly, You Can't Have The Device Connected To Your PC/ Laptop. Well It Depends On Whether You Was Charging Your Device Or Sync Or Even Moving Files!
When You Have Connected Your Device, It Automatically Has Access To Your Memory Card, Which Maybe a Problem, Because When You Updating, The Phone Needs Complete Access To The Memory Card!
The Update Process Probably Didn't Have Access To The File, Because Your Computer/ PC Sync Was Enabled.Try Updating It Again, With The Memory Card Inside Without It Being Connected!
Also, What Model Of Desire Z Have You Got? Unbranded? Country? Carrier?
The device was charging only afaik does this matter?
It's an unbranded desire z I imported from singapore and my carrier is 3 (Australia)
If I disconnect and restart my phone it will not brick? I'd have to remove the battery to do this because I can't get past the update screen after it reboots.
Thanks for your reply.
Saw your post on reddit. For the moment, I'd hang tight and leave that battery IN. If you pull the battery and it's in the middle of flashing the radio or hboot, you're in trouble. Do you happen to know which portion of the upgrade is in progess (radio, system, hboot, splash, etc)?
quick edit: Having the phone charging via USB shouldn't cause a problem. The SD card would still be mounted by the phone (which is the default behavior unless you've explicitly set it to automatically mount via USB)
tun4f1sh said:
Saw your post on reddit. For the moment, I'd hang tight and leave that battery IN. If you pull the battery and it's in the middle of flashing the radio or hboot, you're in trouble. Do you happen to know which portion of the upgrade is in progess (radio, system, hboot, splash, etc)?
Click to expand...
Click to collapse
No I don't sorry all I can say is that its close to 30% done and has just sat there like that.
hit3k said:
No I don't sorry all I can say is that its close to 30% done and has just sat there like that.
Click to expand...
Click to collapse
Do you have ADB setup on your computer? If so, try running an "adb devices" and see if you get anything back.
Sadly it returns nothing
Well, it's not looking good. You're really out of options here. The first thing I would do is disconnect it from the computer, wait a minute or 2. If nothing happens, pull the battery and reboot straight into the bootloader (hold vol- and power at the same time).
If you can get into the bootloader, you may be able to restart the update. Worst case scenario, your phone is a paperweight, and HTC *should* (I need to read up on their warranty) give you a replacement -- their software update nuked your phone after all (possibly exacerbated by an underlying hardware problem, but the software possibly sealed the deal). Alternatively, maybe you can get some sort of HTC support on the phone right now?
Good luck, mate.
Thanks I will try that. It's 9pm at night here so I doubt I'll get anyone from HTC that is able to help me.
tun4f1sh said:
Well, it's not looking good. You're really out of options here. The first thing I would do is disconnect it from the computer, wait a minute or 2. If nothing happens, pull the battery and reboot straight into the bootloader (hold vol- and power at the same time).
If you can get into the bootloader, you may be able to restart the update. Worst case scenario, your phone is a paperweight, and HTC *should* (I need to read up on their warranty) give you a replacement -- their software update nuked your phone after all (possibly exacerbated by an underlying hardware problem, but the software possibly sealed the deal). Alternatively, maybe you can get some sort of HTC support on the phone right now?
Good luck, mate.
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Click to collapse
Thank you so much! taking the battery out appears to have worked! The update restarted and everything (appears) to be working fine.
hit3k said:
Thank you so much! taking the battery out appears to have worked! The update restarted and everything (appears) to be working fine.
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Click to collapse
All thanks to you, my friend. You're the one that had to gather up the cajones to pull that battery out. Enjoy 2.3, but maybe consider rooting next time!
I need help repairing my dinc. First, let me apologize for the long post, but I wanted to provide as much detail as possible.
My cousin dropped his phone in water and tried to dry it off. I don't know if he tried to turn it on after drying it off. Also, I don't know what attempts he has made to bring the phone back to life, but he has given up and handed the phone over to me. He figured since I am an IT guy and also do hardware repairs I would figure it out.
This is new to me because I've never owned a Smartphone before. He turned off his service on the dinc and used another Verizon phone he had lying around.
I've research different forums for a fix for the past few days, but nothing has worked. I’ve seen posts with similar symptoms, but in all cases they were able to get more functionality from their phone than mine. Also, my issue is related to water and not from a bad ROM upgrade. Here's a summary of things I've already tried:
Dried the phone out with the rice in Ziploc bag trick for 3 days (phone is completely dried)
Reformatted the micro sd card to fat32
Did a system update
Placed PB31IMG.zip into the root of the sd card
md5 checksum: 31bb1611a0fa8197d447c0438426717e
When I remove or rename the PB31IMG.zip file and hold the down button+power, here is the outcome for the following:
Fastboot: Gives me the following options Bootloader, Reboot, Reboot Bootloader, & Power Dwn
Bootloader takes me back to the main HBoot screen.
Reboot would get me stuck on a continuous loop (stuck on the "HTC Incredible" white screen) and freeze
Reboot Bootloader just takes me back to the Fastboot menu
Power Dwn would do the same thing as the Reboot
Recovery: does the same thing as Reboot; it would freeze at the white "HTC Incredible" screen
Clear Storage: does the same thing as above
Factory Reset: does the same thing as above
Each time it gets stuck at the white HTC Incredible boot up screen, I would have to pull the battery. Hitting/holding the power button doesn't seem to do anything.
From what I've been reading, I don't think the phone is bricked, since it still turns on, has limited functions, & I can get to the HBoot screen. The only thing I haven’t tried is reinstalling the OS (not sure if the OS is included in the PB31IMG.zip file)? Also, I was going to try to reformat the hard drive (just in case the partition is damaged).
The phone has never been rooted and I am not trying to root/unroot the phone... just trying to repair the phone. The phone has the S-ON.
I have uploaded a 10 min. YouTube video so you can see what I'm dealing with. Any help would be much appreciated. If there is anything you want me to try or anything you want to know that I may have left out, please don't hesitate to ask. At this point, I'm willing to try anything.
www(dot)youtube(dot)com/watch?v=gHXDJl6G2X4
Sorry, I can't post a link to my video so just replace the (dot) with a "."
You need to do an ruu with a PB31IMG.zip.
You can get the ruu here http://pvillecomp.com/?page_id=22
If you ever want to be able to root you need to use the froyo one as gingerbread cant be rooted if your s-on. Just download, rename exactly PB31IMG.zip, place on your sdcard in no folders, make sure its not connected to a computer, then pull battery and replace then boot into hboot (vol down + power) it should automaticly find the file after a couple secs and then prompt you to press vol up to install. Once its done you will be promptet to reboot , do so and if all is as expected you should boot up normally. Note that the first boot will take a long time so be patient, it may seem like it freezes at the boot animation but give it time.
cmlusco said:
You need to do an ruu with a PB31IMG.zip.
You can get the ruu here pvillecomp(dot)com/?page_id=22
If you ever want to be able to root you need to use the froyo one as gingerbread cant be rooted if your s-on. Just download, rename exactly PB31IMG.zip, place on your sdcard in no folders, make sure its not connected to a computer, then pull battery and replace then boot into hboot (vol down + power) it should automaticly find the file after a couple secs and then prompt you to press vol up to install. Once its done you will be promptet to reboot , do so and if all is as expected you should boot up normally. Note that the first boot will take a long time so be patient, it may seem like it freezes at the boot animation but give it time.
Click to expand...
Click to collapse
I ran the RUU program, which took about 10 min to complete. When it finished the update process, it rebooted the dinc, but I'm now stuck on the white htc incredible screen as demonstrated in my video. How long I'm I suppose to wait as this white screen? It seems as if it's frozen, but I'm not sure. Am I missing something?
Should I rerun it or try to run the PB31IMG.zip file? BTW, I grabbed the PB31IMG.zip file from the same site from your link.
HiJacK69 said:
I ran the RUU program, which took about 10 min to complete. When it finished the update process, it rebooted the dinc, but I'm now stuck on the white htc incredible screen as demonstrated in my video. How long I'm I suppose to wait as this white screen? It seems as if it's frozen, but I'm not sure. Am I missing something?
Should I rerun it or try to run the PB31IMG.zip file? BTW, I grabbed the PB31IMG.zip file from the same site from your link.
Click to expand...
Click to collapse
Have you done a logcat?
HiJacK69 said:
I ran the RUU program, which took about 10 min to complete. When it finished the update process, it rebooted the dinc, but I'm now stuck on the white htc incredible screen as demonstrated in my video. How long I'm I suppose to wait as this white screen? It seems as if it's frozen, but I'm not sure. Am I missing something?
Should I rerun it or try to run the PB31IMG.zip file? BTW, I grabbed the PB31IMG.zip file from the same site from your link.
Click to expand...
Click to collapse
So your saying you did the ruu exe with your pc and it compleeded sucessfully?
dmeadows013 said:
Have you done a logcat?
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Click to collapse
No, I haven't. Can you please explain what this is and how it's done? I'm assuming this will pull up the syslog on the phone?
cmlusco said:
So your saying you did the ruu exe with your pc and it compleeded sucessfully?
Click to expand...
Click to collapse
Yes, but let me explain. When I first turned on my phone it would freeze at the white htc incredible screen. The pc would not recognize the device. The HTC Sync program would also not recognize the device.
I pulled the battery and did pushed the down button+power to get the HBoot. Then I would plug in the usb cable and the device is still not recognized. I would have to select the fastboot option, then bootloader a few times before the ruu program can detect my phone. HTC Sync would still not detect my phone.
After the phone is recognized by ruu I ran the program. I can see a black screen on my phone with big white HTC letters. Then I would see a green scan bar running. The ruu program completed and the phone rebooted. I hit the "finished" button on the ruu program and exit.
The phone rebooted and got stuck on the white htc incredible screen. I waited for 15 mins and it's still stuck on the same screen. If you watch my video, you can see exactly what I'm talking about. I've tried re-running the PB31IMG.zip file, but it's not working.
Any other ideas? You think the partition is damaged or the phone is bricked?
Ok I watched the video. My only other sugestion would be to try and root it with unrevoked so you can get the custom recovery, wipe everything from in recovery, and then try flashing a custom rom such as jermains rooted gingerbread+ rom. If that dosent work i would say there is some type of hardware failure.
cmlusco said:
Ok I watched the video. My only other sugestion would be to try and root it with unrevoked so you can get the custom recovery, wipe everything from in recovery, and then try flashing a custom rom such as jermains rooted gingerbread+ rom. If that dosent work i would say there is some type of hardware failure.
Click to expand...
Click to collapse
When I root it with Unrevoked, can I use the online method where I log on to their site or does matter?
Can I still root the phone even though HTC Sync does not recognize my phone? Yeah, someone from another forum suggested it might be a hardware issue from the water. If my cousin turned the phone on while it was still wet, he could have shorted out some circuits on the motherboard. I told him what he should do if it ever happened to him next time.
Thanks for helping me out!
HiJacK69 said:
When I root it with Unrevoked, can I use the online method where I log on to their site or does matter?
Can I still root the phone even though HTC Sync does not recognize my phone? Yeah, someone from another forum suggested it might be a hardware issue from the water. If my cousin turned the phone on while it was still wet, he could have shorted out some circuits on the motherboard. I told him what he should do if it ever happened to him next time.
Thanks for helping me out!
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Click to collapse
I wasnt aware there was an online method. I'm not sure if unrevoked will work or not but i know you have to uninstall htc sync before you use the downloadable method. Its a pretty simple process and worth a shot. Hardware failure is verry possible though, especially if it was turned on wile still wet. Even if it wasnt turned on wet it probably got droped in the water wile on possibly causing a short right away.
cmlusco said:
I wasnt aware there was an online method. I'm not sure if unrevoked will work or not but i know you have to uninstall htc sync before you use the downloadable method. Its a pretty simple process and worth a shot. Hardware failure is verry possible though, especially if it was turned on wile still wet. Even if it wasnt turned on wet it probably got droped in the water wile on possibly causing a short right away.
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Click to collapse
That's my bad; it's like 2am now and I was thinking about something else. I had to download the unrevoked3 program and run it. You're right, I had to uninstall htc sync. I was unable to use the program because it wanted me to enable usb debugging mode, which I am not able to do with my phone in its current state. It could not detect my device.
Someone from another forum stated that after watching my video, he noticed that the image I flashed contained a VZ radio. He said he's heard of cases where users were waiting up to 2 hours in the htc incredible screen before the update is complete. This seems like a very long time, but I'm willing to try.
He wanted me to make sure my phone is fully charged. Then he wants me to run the update in the bootloader and just let it sit. He says it may take up to 2 hours. He said if it doesn't work then it's a hardware related issue caused by the board getting shorted out.
Thanks for all your help!
HiJacK69 said:
No, I haven't. Can you please explain what this is and how it's done? I'm assuming this will pull up the syslog on the phone?
Click to expand...
Click to collapse
You need to have adb installed. If you don't, google how and there are many in depth tutorials. Then, once adb is installed, cd to your adb directory in terminal/command prompt and type ./adb logcat.