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I am currently using WM6 and am trying to get EMail through our Exchange server setup; however, my Dash s620 will not properly save the server's address.
The address for our OWA is (ex) mail.email.com:8888/exchange
and this address works fine in Internet Explorer etc, but when I enter this into the phone it removes the /exchange and only saves up to :8888, which then gives me "Error synchronizing" when trying to connect. Our Exchange server does have Exchange ActiveSync enabled along with Direct Push enabled.
Any ideas?
Thanks in advance
I think that you have to check your ActiveSync settings on Exchange. I know that Microsoft have a lot of KB's about that.
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
jt76542 said:
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
Click to expand...
Click to collapse
Yeah I've tried every which way I could think of for the login credentials.
I'll sift through some more MS articles tomorrow afternoon, see if I can't find anything... baffled though, really.
K this is going to be a huge PITA I can tell.
I adjusted the Virtual Directory for the default web site in Exchange System manager to point directly to /exchange, eliminating the need for anything after the :8888. It works fine in IE etc, quickly brings up a login prompt. Using the phone's IE and going to the http://mail.email.com:8888 works fine, prompts a login accordingly...
I configured a coworkers Blackberry to use our OWA and it works fine, but I'm not sure if it uses Push Email (Exchange ActiveSync).
What is it about the Dash that won't mesh? The server is not using SSL so I couldn't see it being a certificate issue (maybe it still is?). Is there anyone around who manages an Exchange Server and could perhaps shed some light on common settings that need to be adjusted for Exchange ActiveSync?
Such a nuisance
ActiveSync on the phone reports "The server could not be reached. Please verify the server name." Support code: 0x80072EE7
It reports back with this no matter how I enter the address (which again, works fine in IE). Devil phone
8888 is definetly not standard for publishing ActiveSync.
the software will connect to either MailServer:80 if the SSL checkbox is cleared or MailServer:443 if the checkbox is checked.
don't think you'll get ActiveSync connect to something else.
Why don't you change your port back to 80?
you are already exposing your server to internet without any form of protection (no SSL so your password can be sniffed over the network) and having port 8888 buys you nothing in terms of security since any port scanner will report the port as opened and eventually get the HTTP banner from the IIS Server.
So, get back to a standard config and you'll love your DASH again.
UM
is there any issues with conecting to imap email servers. been trying to connect to my works email and cant get past the initial incomming server screen.
the settings im inputting are took straight from my G1 that is still working with the email.
any help would be good
i'm having issues with the HTC mail and IMAP as well. Can't get my gmail to download, previously used it on iPhone were IMAP worked fine.
I know someone with this issue and when I tried it I have it too
Filled in the right info, pressed next it says "Verifying Data" but does nothing, doesn't go to the next screen.
I have the same issue on my Desire. Had this problem as well on my Hero with latest leaked 2.1 roms. My server SMTP uses TLS with a self-signed certificate for encryption. Maybe this is the reason the setup fails. In prior version a pop-up used to came up that's warns about the certificate. Now I am being K9 Mail which is IMHO better then HTCs Mail app.
so it looks like its a inherent then. cheers for the replys at least i know it not just mine.
il have a look at K9
k9 setup worked first time, so fingures crossed it looks good
I have the same issue with IMAP+TLS with a self signed cert.
Adb Logging indicates the certificate not being trusted is the problem. Anyone knows how to fix this? Can I eg add the certificate to a certificatestore or setting?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I have a self-signed SSL-certificate, and is also stuck on the login-screen.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Give it a try
--- To avoid misunderstand I remove the proposed solution as this finally did not work, sorry ---
Please use Axel's solution, works on desire perfectly!!!
http://forum.xda-developers.com/showpost.php?p=6269969&postcount=14
(Turn off your IMAP server or block connection for the time of creating the mail account on device)
Something I am doing wrong because everything went well with the import however the mail app does not seem to use it
In order for the above described method to work I imagine the certificate that you import has to be the certificate of your IMAP mail server ?
In my case this certificate is a company certificate in .p7b format, so this approach will not work ?
I have the same problem. With IMAP +TLS on port 587 it looks like works, however not go ahead of the next page and I got the following errors on my mail server.
On port 465 I got the " SSL_accept error from ..." message.
I tried to install the p12 certificate, which was went well, however I'm not sure it is used by the mail app.
Apr 21 21:36:16 XXXX postfix/smtpd[11283]: connect from HOST_NAME[YYY,YYY,YYY,YYY]
Apr 21 21:36:16 XXXX postfix/smtpd[11283]: setting up TLS connection from HOST_NAME[YYY,YYY,YYY,YYY]
Apr 21 21:36:17 XXXX postfix/smtpd[11283]: TLS connection established from HOST_NAME[YYY,YYY,YYY,YYY]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Apr 21 21:36:18 XXXX postfix/smtpd[11283]: lost connection after STARTTLS from HOST_NAME[YYY,YYY,YYY,YYY]
Apr 21 21:36:18 XXXX postfix/smtpd[11283]: disconnect from HOST_NAME[YYY,YYY,YYY,YYY]
Have same problem here, IMAP with SSL not working .. and Internet browser with personal certificate not working ..
imap ssl with untrusted certificates (workaround)
The solution from moire76 did not work out for me. It says that the certificates were imported and I can see them in the wireless setup, but the HTC email application does not seem to accept my imported certificate as a root.
Anyways, I found a workaround:
1. Shut down your imap server.
2. Edit your account settings. (If the imap server is not responding, you get an option to continue and finish the setup!)
3. Start the imap server again.
Now the email application tells you that the certificate is not from a trusted authority and offers an option to "continue"!
Notes for step (1): If you do not control the imap server, you might get the same results if you setup a firewall rule in your network which filters all packets to the server.
I hope this helps,
- Axel
teteckoo said:
Have same problem here, IMAP with SSL not working .. and Internet browser with personal certificate not working ..
Click to expand...
Click to collapse
Having same problem with IMAP for work.
Installed and tried KMail but it wouldnt let me get passed the second screen for entering a "imap path prefix"
had no idea what to enter tried different things but still wouldnt let me press next...any ideas?
SOLVED by simple Android email client. It works perfectly with SSL+IMAP
forum.xda-developers.com/showthread.php?t=668043
Axel, congratulations, this is THE solution. Thanks so much!
Worked perfectly!
Creating valid certificate finally did not help on Desire's mail setup problem.
BR,
Moire
axel42 said:
The solution from moire76 did not work out for me. It says that the certificates were imported and I can see them in the wireless setup, but the HTC email application does not seem to accept my imported certificate as a root.
Anyways, I found a workaround:
1. Shut down your imap server.
2. Edit your account settings. (If the imap server is not responding, you get an option to continue and finish the setup!)
3. Start the imap server again.
Now the email application tells you that the certificate is not from a trusted authority and offers an option to "continue"!
Notes for step (1): If you do not control the imap server, you might get the same results if you setup a firewall rule in your network which filters all packets to the server.
I hope this helps,
- Axel
Click to expand...
Click to collapse
Great Axel. Thanks a lot, this works for me !!
axel42 said:
The solution from moire76 did not work out for me. It says that the certificates were imported and I can see them in the wireless setup, but the HTC email application does not seem to accept my imported certificate as a root.
Anyways, I found a workaround:
1. Shut down your imap server.
2. Edit your account settings. (If the imap server is not responding, you get an option to continue and finish the setup!)
3. Start the imap server again.
Now the email application tells you that the certificate is not from a trusted authority and offers an option to "continue"!
Notes for step (1): If you do not control the imap server, you might get the same results if you setup a firewall rule in your network which filters all packets to the server.
I hope this helps,
- Axel
Click to expand...
Click to collapse
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Click to expand...
Click to collapse
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
I was able to setup my Exchange support no sweat. This is the first android device available in the US that can handle the harsh security policies set forth by my company. Works great.
You need to make sure you have the following info:
Account name
Password
Domain
Email Address
Server <this may be your issue>
whether or not they support SSL
The server is most likely not "yourcompany.com". For example my company uses "webmail.yourcompany.com". Secondly, your account name should be the same as your email address with the "@yourcompany.com" part. Its possible for it to be different. You should be able to get the domain name from your corporate PC/Laptop. aside from that, just try with the SSL option. If that fails try it again without.
byproxy said:
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
Click to expand...
Click to collapse
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
mycomputerisjunk said:
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
Click to expand...
Click to collapse
i tried the gmail option. said the server didn't allow for pop access.
use the address you use to access webmail. usually it's
owa.company.com
webmail.company.com
mail.company.com
if they don't allow MS ActiveSync I don't know what you can do.
if POP or IMAP is not an option, and the forward is not working (most companies don't allow that as a data leakage prevention) there is little to nothing you can do.
just weird they don't allow ActiveSync. you would read emails out of the office and become more efficient. very bad business policy.
when i log into OWA... the address is:
h t t p s :// w w w .companymail.com/OWA/
(sorry for the spacing... won't let me post urls)
will that not work?
byproxy said:
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
Click to expand...
Click to collapse
Your Email:firstname.lastnameATcompanyDOTcom
Your Server: companymailDOTcom <-- most likely your OWA server
Yoru Domain: ab-letters <--- from ab-letters\username
Accountname: username <-- from username
password: password
That should be enough. Of coarse try the SSL option both ways.
Here.. When we deployed our exchange server this is how we setup the server.
The main 2 things you need to know is email server and active directory domain. For this example ill use:
Email Server: mail.company.com
Domain: company.com
So..
Email: [email protected]
Server: mail.company.com
Domain: company.com (in some cases, it can be left blank)
Username: myname
Password: pass
Depending on how things are configure, sometimes you may need to use company\myname as the username, but most times not.
Also, as I mentioned before.. It really depends on how things are setup. If the server admins don't allow activesync, your out of luck. Also, things like hub transport servers in the mix can effect how email is accessed as well. If your admins can't give you the info you need for this... Um, perhaps they need to find other work.
mycomputerisjunk said:
Domain: company.com (in some cases, it can be left blank)
Click to expand...
Click to collapse
By domain, it looking for your PDC (Primary Domain Controller). Not your companies URL domain unless you somehow named your internal PDC the same thing.
This would be the part that he types just before his username during his authentication sessions.
Let us know how you fair.
tried every suggestion offered here. sadly, no dice. i get the same security warning i mentioned in my first email. given that my previous BB was NOT issues by corporate yet i was able to retrieve work email fine (through BIS of course), i can only assume that they've somehow managed to set up the system so that it doesn't work with anything other than BIS or BES.
looking for any other possible solutions/alternatives. as i mentioned before, the whole forwarding thing didn't work so unless there's another way, gmail isn't even an option. any thoughts?
All out of ideas for getting email and events pushed to your phone. You can use the HTC Sync App and do it at the desktop. Also the OWA client works great in the web browser.
Lastly, you can escalate internally, but I'd recommend writing up a small business case to demonstrate the benefits before you do so. They did that in my company and that got use away from having to use Good Link.
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Been using it on my Droid and it's stable and reliable if a bit choppy when swapping inbox folders.
Hope that helps.
Sent from my Droid using the XDA mobile application powered by Tapatalk
ya. i tried that one too just in case to i knew for certain it was on their end and not something with the phone. nice program.
sadly... no help. there's no way i'm going to convince them to do anything different than what they're doing now. when i say i work for a corporation, i mean i work for a CORPORATION. LOL. it's frikin huge with tons of employees, all over the world. that makes me a tiny little bug. LOL. when i made my call to IT they wouldn't even talk to me about anything email-cellphone related since i'm not high enough to even be considered for a corporate issued BB. LOL.
i do have one more chance. i can't remember what options are available in BIS, but my wife is going to take over my storm1 now that i have the new incredible. we're going in today to make the swap. my hope is that i can set my work email up in BIS as i did before but then auto forward it to a gmail account from within BIS. will be nice if i'm able to do this though it's still stupid that they don't let their frontline workers have access from their personal cellphones.
well, i made a bit of progress today. i still haven't connected yet, but after adding my account to BIS i was able to view the email server it uses to connect to the exchange server which is different from the one i was using before.
that said, i'm not getting that security msg i was getting before. now, though, i keep getting a message saying i can't be authenticated. i've tried lots of different options for the username to see if i could get in with no luck. any thoughts? i feel like i'm closer... but still so far away. thanks for the help!
cyberstraz said:
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Click to expand...
Click to collapse
Personally, I like the one built in to incredible more than the touch down app. I can see it all using the HTC widgets in Sense. Its very nice.
found a work around i thought i'd share. it's not great by any means, but it lets me view work email on my phone.
i setup a seperate gmail account just for work. then in outlook on my work computer i added the gmail account as an imap. then i created a rule to copy all incoming mail to the gmail inbox folder in outlook. this then syncs (obviously) with the gmail account and i pull the gmail to the phone through the native gmail app. it requires me leaving my computer at work on 24/7 but it's the only solution i could come up with for the time being.
Can anyone confirm if the incredible deals with the issues raised in this post ? code.google.com/p/android/issues/detail?id=4475 e.g. remote wipe/Simple Pin request etc?
Thanks.
Hi guys n gals
Was hoping someone here with an Orange Desire could give me the correct settings to get a Hotmail account set up in the HTC Mail app?
The following settings worked perfectly on my Vodafone Desire, but don't work on my friend's Orange Desire.
I've found a couple of places on the net that suggest changing outgoing port to 587 or 2525, but having spent a lot of time checking and double-checking I'm a bit hacked off trying random configs, and hope someone who actually has it working can give me their settings, please?
Thanks!
Incoming:
Protocol - pop
put email address in and user name put email address in again
put in password
pop server - pop3.live.com
security type - SSL port 995
Outgoing:
tick log in required
put email address in as username
put in password
smtp server - smtp.live.com
security type - TLS
server port - 25
I got a Orange desire but Im running Froyo ROM with those settings (587 TLS for outgoing) and it works fine. They also worked on Pays Bravesoul 2.1 ROM.
Nekromantik said:
I got a Orange desire but Im running Froyo ROM with those settings (587 TLS for outgoing) and it works fine. They also worked on Pays Bravesoul 2.1 ROM.
Click to expand...
Click to collapse
OK, Nekromantik we'll give that a try, thanks
Anyone else confirm these are their settings too on Orange Desires?
My friend has tried Nekromantik's settings, but no joy :-(
Anyone else on a standard Orange ROM got Hotmail working?
Incidentally, I've tried setting his Hotmail account up on my phone using TLS and 587 on the outgoing port, and get the same result as him - it doesn't throw back any errors when completing, but when you try and look at his emails there is just one in there (which is not the case with his email box).
And the email in there is timed/dated from the moment you finished setting up the account on the phone, and says it's from Windows Live Hotmail Team, and the content of it is just "This is an old news letter and has expired".
Think this might indicate some sort of problem with Hotmail rather than his phone?
The only other difference between his and my Hotmail accounts is mine is a brand new Hotmail.com account (that I only created to test and help him set his up), and his is an older Hotmail.co.uk account that he's had for a number of years...
I have been trying to sync my school e mail, powered by g mail for quite some time, since I got the phone 2 months ago, actually. At first I (and hope i still am) thought i was simply doing something wrong.
Now, the e mail is "powered by Google" not actually a Google address, but it looks identical to my normal e mail which is indeed through Google.
It is as follows:
[email protected]
I tried troubleshooting it via Settings>Forwarding and POP/IMAP on the g mail page on my PC.
I turned ON both POP Download and IMAP Access, then i realized there is no support for Android via POP (according to their list of supported devices), so progressed to the IMAP settings, where, indeed, Android is supported here.
I set everything up in my phone according to their instructions here. At any rate, I cannot seem to get it to work, i get an error that reads "Authentification failed. Please verify your username/passord." It gets hung up right after I type all this jargon in
" Incoming settings
IMAP server: imap.gmail.com
Port: 993
Security type: SSL (always)"
I have verified it countless times... am I unable to get this set up because it is an odd e mail address?
Note, If i change the IMAP server to imap.oaklandcc.edu it says it cannot verify, but it does not say the password/username is erroneous
cabrone1 said:
I have been trying to sync my school e mail, powered by g mail for quite some time, since I got the phone 2 months ago, actually. At first I (and hope i still am) thought i was simply doing something wrong.
Now, the e mail is "powered by Google" not actually a Google address, but it looks identical to my normal e mail which is indeed through Google.
It is as follows:
[email protected]
I tried troubleshooting it via Settings>Forwarding and POP/IMAP on the g mail page on my PC.
I turned ON both POP Download and IMAP Access, then i realized there is no support for Android via POP (according to their list of supported devices), so progressed to the IMAP settings, where, indeed, Android is supported here.
I set everything up in my phone according to their instructions here. At any rate, I cannot seem to get it to work, i get an error that reads "Authentification failed. Please verify your username/passord." It gets hung up right after I type all this jargon in
" Incoming settings
IMAP server: imap.gmail.com
Port: 993
Security type: SSL (always)"
I have verified it countless times... am I unable to get this set up because it is an odd e mail address?
Note, If i change the IMAP server to imap.oaklandcc.edu it says it cannot verify, but it does not say the password/username is erroneous
Click to expand...
Click to collapse
I just set my school email to forward to gmail and I just have my phone setup with my gmail account. I have Comcast, AOL, and school emails and I have all of them setup to forward to gmail, makes it easier having them all sent there and then to my phone.
ausch30 said:
I just set my school email to forward to gmail and I just have my phone setup with my gmail account. I have Comcast, AOL, and school emails and I have all of them setup to forward to gmail, makes it easier having them all sent there and then to my phone.
Click to expand...
Click to collapse
this is true, but i wanted to see if there was a real fix rather than a work around.
Make sure you use the full address, not @gmail.com, i.e. toughguy @butterfliesandkisses.edu.
Also, my school uses google apps and I think I had to set up my school gmail account in some way to access it from a standard gmail login prompt. Usually there is a walkthrough on your school website.
Imap not pop.
Use tls and make sure you have the correct password and port mine is 587
I use the included exchange with my school email and it works just fine. Check with your school IT.
rezistrat said:
Imap not pop.
Use tls and make sure you have the correct password and port mine is 587
Click to expand...
Click to collapse
I tied that... as stated in my orig post, but thank you
mizzos4 said:
I use the included exchange with my school email and it works just fine. Check with your school IT.
Click to expand...
Click to collapse
well, it is Powered by g mail, so i don't know exactly what to do... but i can try to ask some IT guys
EDIT: even with my real p word and username and and arbitrary domain it flags an error with the password and username right away