boot looping issue!! - EVO 4G Q&A, Help & Troubleshooting

out of the blue, my phone began to reboot , and turn off and reboot again.
in the forum ive found a lot of fixes but nothing that helps me!
when im trying to go to recovery it goes to the white screen and loops again,
and by the way it reads in green letters pc36100img no found.
help please!!!
thanks

have u tried dropping the 100 and naming it "pc36img" instead of "pc36100img"? i believe thats what it should be named. What rom were u running when this happened?

haha sorry about that
i was running cm7 nightly build 8

also ive tried putting the pc36img.zip on the sd card but nothing, it doesnt read it !!

It has to be all caps as in PC36IMG.zip, and then boot into the boot loader.

im sorry im an idiot, yeah i put the PC36IMG (all caps)on the sd card, it updates but same problem, i even pulled out the battery to brick it! but dammit the same problem!! urgh!!

chinoapple said:
im sorry im an idiot, yeah i put the PC36IMG (all caps)on the sd card, it updates but same problem, i even pulled out the battery to brick it! but dammit the same problem!! urgh!!
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Click to collapse
You're not the first person I've seen that happen to recently on certain nightlies. Unfortunately, in all of the other cases I saw, they weren't able to recovery. RUU didn't work, PC36IMG didn't work, formatting the sd card didn't work, it just looped at the splash screen every time. PC36IMG flashes even appeared to be successful, but it would never get past the looping splash screen. I'm not sure if anyone ever came up with a fix, but when I was following the thread, one dude threw the phone out the window of his car and told sprint he lost it. The other guy went through insurance and shelled out the $100 to get a new replacement. I hope you have better luck. I would try flashing PC36IMG again, or setting hte phone in fastboot mode, and running an RUU. If that doesn't work, I don't think there is too much else to try, that I'm aware of at least. Here is a link to all of the RUU's and PC36IMG's. http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu

Yeah cm7 seems to do that to some peoples phones, including mine. I found no solution, as far as I could tell ur only option is a new phone.
Sent from my PC36100 using XDA App

So my phone fudge up and I had to buy another one, I really want to root again and reflash roms. Anyone recommends a good gingerbread rom. That doesn't screw up after 3 weeks
Sent from my PC36100 using XDA App

Well I would say CM7, cuz i have never had any issues.
Altternatives:
King's Ultra [gingerbread edition]
MIUI [gingerbread edition]
Evervolv
Salvage Mod

I just saw this in here for the first time today, but I am seeing it alot!!!
Just glad I went back to sense a few weeks ago....

Related

[Q] Boot Looping Evo

Hey Guys-
Couldnt find a thread similar so I'll start my own.
6 days ago i updated my rom to CM 7.0.3 and the newest version of Savaged Zen Kernel (dont remember version). Everything was fine until leaving work last night and it began to boot loop in my pocket while driving home. Phone had worked as normal all day (web, text, talk), no changes made to phone either. The only thing i can do is get into the bootloader (by holding power and volume up). Although when i try to enter recovery from there to flash a backup, it just puts me back into the boot sequence again. Any help guys?
http://api.viglink.com/api/click?fo...ersonic-v2.3 - xda-developers&txt=PC36IMG.zip
download that rename PC36IMG and put on root of sd card now go into bootloader go into fastboot and it should stay start update press volume up for yes and then when its done put yes it gonna reboot now take out battery put it in evo again and go into bootloader againthen from bootloader go into recovery from there and you should see amon-ra and from there try to do a nandroid or flash a new rom
I got the update to go through, but now when it prompts me for a reboot it just keeps looping. Even when i select no i dont want to reboot and then try and go into recovery, it loops.
try taking out battery for 2 hours and try again
cool will let it rest and let you know the results when I try again.
ar4senal said:
cool will let it rest and let you know the results when I try again.
Click to expand...
Click to collapse
Do you have insurance on your Evo? Is it still within it's 1 year warranty? It sounds like you got the eternal bootloop of death. Is your bootloader S-on or S-off? The condition you're experiencing is unexplained and usually not fixable. running an RUU is your only hope, and if that failed...your pretty much out of luck.
See this thread: http://forum.xda-developers.com/showthread.php?t=1009672&highlight=boot+looping+no+recovery+access
Yea I'm pretty sure it is still under warranty. I got the phone last August. My bootloader is S-Off. Ill check that thread out.
All you should need to do is wipe and re flash cm7... Our write and re store a back up
Sent by Supersonic!
could be the battery is bad and it is just not getting a constant connection, thus boot looping. i had this issue with a bad battery, swapped it out, no problems
For the record, I mis-spoke...
Sent by Supersonic!
Yea Its not taking anything I flash onto it. No way to get the S On back either. After reading that thread its looking like I am gonna have to somehow fully brick it and take it back to Sprint for a new one......UGH!
First, there are a lot of instances of this happening. Well, not a LOT, but there are several threads about it.
Anyhow, give me a few minutes to upload a file to my mediafire. It's a walk through someone on here wrote that is very detailed and it takes some work, but if everything else fails, it has been known to work.
I'll post the link in a few.
http://www.mediafire.com/download.php?9zc41jsfs7sm1qf
That's it.
You said that you installed the new recovery and still getting loops. That's because you didn't do anything in recovery. Go into recovery and try wiping cache/dalvik cache. See if it boots. If it doesn't go back into recovery go to the wipe menu and wipe everything except SD card and rotate settings. Reflash cm7 and it should work. Loops are a common thing and easy fix
P.s. I don't know if you did this but ill throw it in there anyway. You have to wipe cache and dalvik cache when flashing new kernels.
Sent from my PC36100 using XDA Premium App
ar4senal said:
Yea Its not taking anything I flash onto it. No way to get the S On back either. After reading that thread its looking like I am gonna have to somehow fully brick it and take it back to Sprint for a new one......UGH!
Click to expand...
Click to collapse
You can get s-on with 2 files one you flash in recovery the other in the bootloader (the same way you updated to amon recovery). I would post a link but can't cuz I'm on my evo. Just go into the evo development section and there is a thread like 2nd or 3rd page maybe farther back that is called "how to unroot in 2 steps" or something like that. Just did it for a friend 2 days ago so I know it works.
Sent from my PC36100 using XDA Premium App
The issue is that I cannot get into recovery AT ALL. Have tried numerous things. It just wont go into recovery. I bit the bullet and took it into the Sprint Store, they pulled up bootloader and never noticed the S Off at the top. Unfortunately my phone had undergone some sort of water damage. (?) So they were unable to do anything for me, looks like ill be paying the $100 deductible for the refurb.
On a side note the tech at the store told me he has been harvesting parts from evos and epics, and has amassed quite a collection of odds and ends, and that if I ever needed a screen replaced, etc. He would do it under the table for a small charge instead of going through the insurance company. Since i still have the phone ill try all these things again just to see if I can get it working again.
@HipCat- Posted before i read your post....Ill try those steps here in a minute. Thats something I have not tried.
PhxkinMassacre said:
You can get s-on with 2 files one you flash in recovery the other in the bootloader (the same way you updated to amon recovery). I would post a link but can't cuz I'm on my evo. Just go into the evo development section and there is a thread like 2nd or 3rd page maybe farther back that is called "how to unroot in 2 steps" or something like that. Just did it for a friend 2 days ago so I know it works.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
I cant get into recovery.....

[Q] Please Help! Looping

Ok... here's the deal. I just decided to switch roms finally to see what is new out there. I had been running an old version of Uber Kingdom. Here is the problem I am having. It is boot looping. Relatively simple problem to fix usually. But wait, there's more! It is boot looping in every single rom I install. Sometimes it won't boot to clockwork properly either and I have to pull the battery. Is there someway I can fix this? Or is this a hardware problem (which I kind of doubt)? I just don't understand what the heck is going on. I have been flashing different roms left and right for the past few hours trying to get this thing to stabilize. Sometimes it will boot up into the rom, I will get mostly through the google accounts setup, and then it will restart, and then loop. Other times it won't even get past the white incredible screen, and then sometimes it will make it into the rom splash screen. I have attempted to install CM7 nightly, Uber kingdom, and Synergy so far. I can flash the new rom, I can mount the SD card in clockwork, but then it begins to loop again as soon as I leave clockwork.
Let me know if you need any other information.
Is there a way to just completely redo EVERYTHING, clockwork, rom, everything, just to make sure I have a nice clean slate?
Thanks a ton for reading through this novel. I am extremely frustrated.
~Will
PS, I may not get back to this thread until morning. I have to get to sleep for work. Sorry if I don't respond right away to information requests. Thanks again!
If you can mount the SD card, download the stock RUU from www.dougpiston.com, put it on the root of the SD card named exactly PB31IMG.zip, and boot into hboot to install it. Your phone should be restored to stock, a clean slate.
Tried a different SD?
Sent from my ADR6300 using XDA Premium App
How are you downloading and flashing the ROM? I had this problem when trying to do everything through Rom Manager. Even trying to flash in recovery with a ROM downloaded through ROM Manager would loop.
Update
Well, I was just getting ready to flash the original RUU when I tried one last time to restore my old Uber rom setup and it worked (whereas the last 3 times of doing exactly the same process didn't). It stopped looping at least, even though I am still running the same rom I was before. I think tonight I am still going to attempt to flash the RUU anyway and start over anew.
To answer the questions before, No, I did not try a different SD. I didn't know it could make that much difference. Still on the original one that came with the phone.
As the downloading and flashing process goes, I was downloading direct from the XDA forums on my laptop, then transferring the files via USB. I have never really liked using the Rom Manager. It cuts me out of the XDA loop and I don't get to see all the bleeding edge discussions, etc...
So I will try to flash everything new tonight, and then post my results for anyone who is curious. Thanks for the help guys!

HTC EVO stuck in BAD boot loop.. need HELP

I had cyanogenmod 7 installed on my EVO and one day my phone just turned itself off. This time it will only boot up to the white HTC EVO screen then power itself back off and continue to cycle. I loaded into bootloader and tried to go into recovery. As soon as I select recovery it goes right back to the white screen and continues to loop. I tried to clear storage and recieved the same results. I searched a tone online and tried to find a resolution. As far as I can get is install the boot interface driver and HBOOT USB the phone. All root programs get stuck at the "waiting for device". Any help would be much appreciated.
Drake13 said:
I had cyanogenmod 7 installed on my EVO and one day my phone just turned itself off. This time it will only boot up to the white HTC EVO screen then power itself back off and continue to cycle. I loaded into bootloader and tried to go into recovery. As soon as I select recovery it goes right back to the white screen and continues to loop. I tried to clear storage and recieved the same results. I searched a tone online and tried to find a resolution. As far as I can get is install the boot interface driver and HBOOT USB the phone. All root programs get stuck at the "waiting for device". Any help would be much appreciated.
Click to expand...
Click to collapse
sorry but you're pretty much S O L on this, has something to do with a bad boot.img and you can't get it to take another one might as well file a lost phone claim and pay the $100 and get a new one thats what i had to do and they just happened to have sent me the 3d instead so i guess i got a bit lucky.
i still have my evo 4g and still working on it but its been about a month and i haven't had any luck with it.
Sounds like you have no recovery or not completely rooted. You could try to put a recovery CWM or Amon-Ra file renamed PC36IMG.zip onto your sd card from your computer, put card back into phone then go in to hboot see if it will flash you a recovery then try to go into it
If that doesn't work search for a stock ruu file for the Evo, rename PC36IMG.zip, place on your card, put card back in phone, flash through hboot. This will return your phone to stock unrooted, then you try the process again
Sent from my PC36100 using XDA Premium App
That's what happened to my phone also..It just happened out of nowhere..
I tried everything and in the end I had to file an insurance claim.
And once again, a phone running CM7 goes into this mysterious unfixable bootloop.
What is up with that?
What is up with that, I'm about to remove this rom its not really all that. Its already messed up my keyboard, sometimes I have to take the battery out just to restart it.
I Loved CM7 when I had it, but then i started seeing all these bootloop issues start up in the early part of Summer, and I refuse to put it back on. Sorry to those that dev and support it, but seriously, out of all the cases on here, and there have been a bunch, only one was on a phone that didn't have CM7 on it.
HipKat said:
I Loved CM7 when I had it, but then i started seeing all these bootloop issues start up in the early part of Summer, and I refuse to put it back on. Sorry to those that dev and support it, but seriously, out of all the cases on here, and there have been a bunch, only one was on a phone that didn't have CM7 on it.
Click to expand...
Click to collapse
Most of those phones from the 'CM Scare" had bad nand blocks, and it had to be replaced. They had them frothe very beginning, but just decided to act up then. It also happen to some users using MIUI.
Okay my speaker got distorted so I decided to unrooted to take it in for service. Now the phone is unrooted but theres only one problem! Now the phone will boot up to the normal home screen but within 2 to five minutes, it shuts itself down and boot back up to home screen again and the cycle starts again. I have reset few times but same ting' happens. Now sprint is ordering a new phone for me hope its not the 3D i don't think I like it. So now I have my evo still but will give it to sprint once my new phone is in at the sprint store tuesday! Oh by the way, beside the speaker problem the phone was working fine as normal before the unrooting. thx
teh roxxorz said:
t also happen to some users using MIUI.
Click to expand...
Click to collapse
No! Don't say that!!
tony_2018 said:
What is up with that, I'm about to remove this rom its not really all that. Its already messed up my keyboard, sometimes I have to take the battery out just to restart it.
Click to expand...
Click to collapse
I've been using CM for about a year and NEVER had either of those two problems. There has to be an issue with something else you've loaded onto the phone that isn't playing nice.
Concordium said:
I've been using CM for about a year and NEVER had either of those two problems. There has to be an issue with something else you've loaded onto the phone that isn't playing nice.
Click to expand...
Click to collapse
No one ever said every install of CM7 will lead to this bootloop, but almost every case of this bootloop, the user was running CM7
HipKat said:
No! Don't say that!!
Click to expand...
Click to collapse
Miui is based of cm's fixes and what not right?
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702
No, MIUI is not based on CM. It's a completely different ROM
Yeah but I'm pretty sure they use their fixes since its a port
Having trouble with AOSP? http://forum.xda-developers.com/showthread.php?t=1295702
It's true that most of the cases happened on CM7, but from what I understand it can happen on any rom... and has happened on Sense and AOSP.
There's no known fix. You can try to RUU, but even if the RUU flashes properly, the phone will never boot. You're eternally stuck with hboot/fastboot. File an insurance claim, that's about all you can do. I had a similar problem with a stock, never-been-rooted Evo. I got a replacement through insurance without paying the deductible, but I was s-on.
Hopefully I don't get slammed for suggesting this, but if you don't want to pay the deductible for a "lost" phone, you can flash a radio through hboot and pull the battery. If you do it at the right time, the phone will completely brick and never turn on again. It may take a few tries. Then you can take it in and you shouldn't have to pay the deductible, as long as you play dumb of course.
I think this happens due to bad nand blocks on your boot partition, so the main cause is hardware. Something in the rom triggers the never-ending splashscreen bootloop (I'm assuming something related to the boot.img). I could be entirely wrong about this though.
You can't live in fear, if it happens it happens. It's one of the risks you take when rooting and flashing. The number of cases is small compared to the number of people with rooted Evos, especially considering only a portion of people are active on this site, and a lot of the reports come from members that wouldn't post or even be a member if they didn't have the problem. I wouldn't let the possibility deter you from running whatever rom you want.
Sent from my Evo + MIUI using Tapatalk!
I myself am stuck with same issue. Nothing takes. So where does hboot reside when loaded? I also have looked in vain for diagnostic flashes....
Now one thing I noticed is that I installed PDAnet and it shows it installed an app to the phone, however I cant connect. I think cause I cant boot the phone and enable what it telling me to...so how is it this software can load an apk and I cant?
Overall, I am now however learning and it has become a hobby.
Theres an answer somewhere I would think. Thinking maybe its time to tear apart and look for jtag points....
I have had this happen to me a few times, I leave the RUU on the sd card and when this happens and do what bimmerman7 wrote on the first page. This has always worked for me when I get stuck in a bootloop when trying to access recovery.

Rebooting issues

Ive installed a few different roms and when the phone boots up the animation, it reboots and just reboots at the HTC Evo white screen..
ive gone into the recovery and deleted the Cache and Davlik.. rebooted, and same thing... out of 10 boots, it booted 2 times successfully into the rom but then after 10mins, it reboots again and get stuck...
anyone know whats wrong or how to fix this..
thanx
gd6noob said:
Ive installed a few different roms and when the phone boots up the animation, it reboots and just reboots at the HTC Evo white screen..
ive gone into the recovery and deleted the Cache and Davlik.. rebooted, and same thing... out of 10 boots, it booted 2 times successfully into the rom but then after 10mins, it reboots again and get stuck...
anyone know whats wrong or how to fix this..
thanx
Click to expand...
Click to collapse
If your not running any scripts then I would try fresh download wipe all except sdcard battery and rotation and reflash don't flash any thing else until after you boot up then flash each additional item that you like one at a time rooting between each one that way you can find out what if anything is causing your problem hope that helps
ive used the wipe on EVERY options.. even wipe sdcard, battery and rotate screen option...
I dont flash any extras then the actual rom..
gd6noob said:
ive used the wipe on EVERY options.. even wipe sdcard, battery and rotate screen option...
I dont flash any extras then the actual rom..
Click to expand...
Click to collapse
Then I would try a fresh download you may have a bad copy
I had the same issue on a replacement Evo, it had never been rooted. Eventually it wouldn't boot up at all, even after 20+ tries. I took it into the Sprint store and they ordered a replacement (they did check for s-off).
I would try running an RUU. If the problem persists, then do whatever you have to do to get s-on so you can get a replacement. I'm not familiar with the new rooting and unrooting methods, haven't done it since FroYo. If running an RUU will revert you to s-on, then I'd use an easily rootable RUU in case it solves your problem. Good luck!
Like plainjane said. In case you need to unroot and have it replaced, I'd follow captain_throwbacks thread at the mik-mik to downgrade radios and hboot to froyo (radio 2.15.00.11.19 hboot 2.10) before your phone becomes completely unalterable, then you'll still be root, and if the unthinkable happens, you'll also be in good shape for sprint checking your setup. Look in the general sub-forum,... much talk and info about this. Look for info from Captain_Throwback.
Sent from my PC36100 using xda premium
If you wiped your SDCard, then you have nothing on there. Definitely run the RUU and see where you can go from there
Might wanna check ur permissions ad well....not sure which rom ur running but the boot animations..are either in data....local....or says...media...resources ...if I'm remembering correctly ....long press and check ur permissions once you've found them
Sent from my Expressed out eVo using xda premium
how long have yo let it go? Iv had a similar problem when i boot to a new rom for the first time. it goes through the splash screen, then to bootanimation, then back to splash then animation again. this usually happens 1-2x then once its all up, settled in and i have my settings and apps reapplied it doesnt happen again. Just my experience.
the only problem is....
Im not on sprint.. heck im not even in the U.S.
Im up in Canada. I bought this phone for my media player instead of an ipod, which is more (got this phone for $50) and for taking pictures... If its dead (i hope its not) then its no big deal...
also, i have a habit of backing up my important info and wiping my SDcard when install a new rom..
im kinda getting fed up with this constent reboots..
im thinking if I flash the stock RUU, this would unroot my phone.. then I will reroot it.. would this be a good idea??
I read that the lastest RUU cant be unlocked yet.. so which is the latest version that can be unlocked and s=ff?
gd6noob said:
im kinda getting fed up with this constent reboots..
im thinking if I flash the stock RUU, this would unroot my phone.. then I will reroot it.. would this be a good idea??
I read that the lastest RUU cant be unlocked yet.. so which is the latest version that can be unlocked and s=ff?
Click to expand...
Click to collapse
I'm surprised no one's asked you this yet, but what recovery are you using?
Amon RA, from the following link. Flash it via hboot using PC36IMG.zip
http://forum.xda-developers.com/showthread.php?t=705026
IIRC, after i flashed this recovery, i started having these issues... before I was on the revolutionary recovery and didnt have any issues..

[Q] Bootlooping

So I've done some searching, and have yet to find a solution to the issue I'm having. GF's phone is the HTC Incredible as you can probably already guess by what subforum this is posted in. It's been running the CyanogenMod 7.1.0 Rom for quite some time alright. From everything I've seen, most people that have had issues with bootloops is because they have been flashing to a new rom/radio and skipped something/pulled the battery/or something along those lines. This phone has been running fine, and then out of nowhere I guess, started to restart itself continuously yesterday. I can get into HBOOT no problem, but that's about it. When I try to select Recovery, it just kicks right back into the bootloop. Anyone have any suggestions??? Phone isn't under warranty anymore, and her contract ends in a month and a half, so we don't want to have to buy a new phone before then if at all possible.
try reflashing recovery.
first start with a freshly formatted FAT32 sd card, download this file and place it on it
http://dinc.does-it.net/Recoveries/CWM_5.0.2.0/PB31IMG.zip
this should be the only file on your SD card. now turn off your phone and put the sd card in. now boot into hboot (vol down+power) and it should prompt you to update by pressing vol up. do this and when it boots back into hboot, remove the sd card and delete the file. then try booting into recovery
Tried it and still no change
there was a similar situation (stangely similar ) here
http://forum.xda-developers.com/showthread.php?t=1628585
both cases happened to be running cm 7 too...and randomly started boot looping and stuck with no recovery.
i would read through that thread and see if any of the steps will help you
Just read threw it all, and everything sounds exactly like it does in my case. That one ended up not so well. Do I just assume that this one is done as well???
downwardzspiral said:
Just read threw it all, and everything sounds exactly like it does in my case. That one ended up not so well. Do I just assume that this one is done as well???
Click to expand...
Click to collapse
you can try doing the steps in that thread. you may have better luck. Perhaps someone else on this board knows of another method that may help
Just because it didnt work for that guy, dosent mean it wont work for you. Are you s-off? Have you tried reflashing recovery yet?
it's S-Off and I've tried to reflash recovery
How about an ruu?
tried that. tried through the pc and the computer wouldn't recognize it. tried by updating it in HBOOT, and after the update, it would still just bootloop
Sounds like another possible hardware failure. My only other sugestion would be to try the fastboot flash of the misc img, but it probably wont work either. Its very strange, i have seen this 4 or 5 times now in the past couple months, all on cm7, and all unfixable. I dont want to start a war, but mabey something with cm7 or cm7 and a certain program or combination of programs, is causing this. Or mabey its just cause these phones are getting up there in age.
i too find it odd each one is cm7..
Well thanks for all the help anyways. A new phone it is I guess
the basic problem is CM 7 (for the Dinc). it is extremely common. i have seen it happen to so many people now. it drives me insane when i see people suggesting CM 7 "stable" to others (for the Dinc). i have tried to communicate this here and other places too... i have given up hope of people ever accepting this obvious situation. the "stable" version of CM 7 is simply not stable.
however...
a reflash of clockwork recovery has always gotten people out of the CM 7 bootloop. then they are able to get a working rom installed.
i don't understand why you can't get a recovery re-flashed.
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