Develop Bugs

new to HTC Touch Pro 2 T7381

I have a Telstra branded HTC Touch Pro 2 T7381 which i have put my 3 prepaid sim into. I can use the phone for calls no problems but i can no longer access any internet features. It has no icons or links to Planet 3 and when i open a browser it does not connect even though i have a data plan on my sim.
Can someone tell me what im doing wrong or need to do in order to get rid of the Telstra stuff and enable me to access the internet via my 3 sim.

Well, firstly, putting a SIM card in won't magically make any icons to Planet3 appear. You can visit Planet 3 by going to http://three.net.au. But first we need to get your net working.
Have you run the connection wizard? What access point are you using? Make sure that there is a Planet3 access point setup, and not just "The Internet".
Reports I've heard are that Telstra are responsible for the repairs of the TP2 and as such, if you return it to them, it must have the Telstra ROM on it or the warranty is void. So just be careful if you want to flash the phone to a new ROM.
As to get 'rid of the Telstra stuff', you can try this link: http://www.watsons-online.com/HTC_Touch_HD_tweaking_files/Removing_Telstra_customisation.pdf which was recommended on another site. I haven't used it so I can't vouch for how good it is, plus it seems it is for an older version, Touch HD, so it may or may not work. One user said that it didn't work and that it screwed up TF3D. So try it at your own risk.

Im wondering if the device supports bands OTHER than telstras. Let us know how ya go. Does it have a H up near the clock?

Get three working on T7381 Telstra TP2
Hi, I hope your connected with internet working by now.
Just in case I received my TP2 today.
I went here http://xseries.three.com.au/3/three/mobiles_plans/3SIM/FAQs/USIM_Guide.pdf
and got the settings.
Basically go to the phone settings. then to Communications. Then click on set up data connection. Select "Add a new modem connection" then name the connection "Planet3". Under select a modem change it to Cellular Line (3gprs, 3G). Click next set access point name to 3services. Then click next, then click finish (don't need any settings on the last page). Now you have to use the IE browser and point it to the following webpage. http://three.net.au/hb/htct7272/HutchKey
and your done... you can turn the data connection on and off as you need it.

[Q] Sim card or Phone problem ??

Hi everybody,
I have a big problem with my phone (or with my sim card).
Since 2 days, and without touching anything, my phone has a lot of difficulty to connect the Network that I'm registered to (Orange).
I'd got some connection problems like these ones :
- "Your sim card doesn't allow you to connect this network"
- When activating the 3G it stays on "activating" (even if I reboot the system and pull out the battery for few seconds)
- Non-send messages
So I decided to wipe all data and reinstall. It worked…but…the next day it restarts..!!
Do you think it's caused by an app or by rooting the phone with xtc-clip ?
My specs :
- S-OFF
- Rooted
- RUU_Marvel_S_HTC_Europe_2.13.401.2_Radio_47.23a.35.3035H_7.53.39.03M_release_225747_signed.exe
PS : the RUU has been installed with the sim card inside the phone of course.

Installing ruu with sim in shouldn't be a problem.
Easiest thing would be try another sim before deciding what to do next mate.

Thanks for replying.
In fact my phone network works again since I've created the topic but I don't know at all how ..
I've tried my girlfriend's SIM yesterday but it is a blackberry one and I don't why my phone doesn't accept it to register .. I will try again or use a friend SIM this week end.
BTW does your 3g connection make about 5sec to be activated ? Before the problem appears in 1/2 sec I've got the 3g. Now it's more, but it works.
This is not an APN problem 'cause they're all OK and for messages it's not a problem from message center since it's OK.
So I am always wondering how the phone could have this behavior without any changes.
If it makes the same again, I will call my operator to know more about it and will make a feedback here.

It could well be network/operator related maybe they have a problem.
Anyway main thing is your back up and working again.

The problem isn't resolved unhopefully... It doesn't work at home .. Sometimes yes, and the rest of the time no network (even if I got all the bars of the network and the Edge Logo) and I can't do anything.
I called the operator yesterday, they say my SIM card was defective so I went to the operator's shop and they changed the SIM card.
But back at home, it doesn't work again .. And now I'm at my job's office and it works again ..
So I conclude that there is a network problem in my block of flats ?
I will call back them tonight to see what they tell to me and will make a feedback here.

Also I tried to swap phone, the same problem with my old Sony Ericsson.
I put my SIM in my girlfriend's Blackberry (network used to work for her), and it does'nt work. Then when she puts back her SIM card, she had no network as me...
So could it be a hack of SIM card to prevent you having network at home ? (it could seem a lil bit paranoiac I know ^^)

emveefr said:
Also I tried to swap phone, the same problem with my old Sony Ericsson.
I put my SIM in my girlfriend's Blackberry (network used to work for her), and it does'nt work. Then when she puts back her SIM card, she had no network as me...
So could it be a hack of SIM card to prevent you having network at home ? (it could seem a lil bit paranoiac I know ^^)
Click to expand...
Click to collapse
I don't think so mate.
More probable is that the mast that provides data that is closest to your home is at fault.
I would just make sure to report it and I'm sure others will have issues, so your provider should investigate and provide a solution.

intel007 said:
I don't think so mate.
More probable is that the mast that provides data that is closest to your home is at fault.
I would just make sure to report it and I'm sure others will have issues, so your provider should investigate and provide a solution.
Click to expand...
Click to collapse
I called the network provider, they say they will call me tomorrow for me to talk with a technician.
BTW my girlfriend called them earlier and they say this is a problem due to the residence.
I tried to ask them if there is a problem with the mast, they said it seems to be normal and network works well in my area...
But the network is fine out.. In the appartment it works about 10/15mins per hour ...
For the "SIM Hack" suggestion I told you, do you think this is possible ? (I doubt because no problem out ..)
Let's wait and see ! If you have any suggestions, don't hesitate !
Thanks for the support though !
Edit : always all the bars of network and E logo just sending, not receiving when it doesn't work.

Maybe your building is a blackspot meaning signal is not passing through happens to me indoors with wifi.
And where I live in a small village I can't get a good data signal indoors.
I have to turn off 3g altogether and opt for 2g only as it gives me better call signal.
But if I walk for 10 mins towards town I can switch to 3g and its perfect.
I would just wait to speak to the tech guys and see what they say.
Oh and forgot to mention my operator reduced my monthly bill due to my poor signal, haha.
Good luck hope they sort it for you.
If not try a different network sim just as a test.

The strange fact is that it used to work perfect in the building.
There are problems for about 4 days now.
When I forced 3G using "WCDMA only", it seems the signal was better and not blocked on E/G.
And now I turned it back to Auto and it works .. I don't understand what the **** is happening... !! It comes back to 3G/H.. but sometimes it fails again ..
I will wait for the tech guys, and if it's not solvable I guess I would ask for a commercial act such as yours !
Moreover this week, friends will come so we will see if they've got network (I believe they're at the same network provider, no luck ^^) .. !
Thanks for your support again mate, really appreciated !

My phone just started doing the same thing. Its a stock phone.

Finally nobody called me back but the network came back so no more problem now.. How ?? I simply don't know .. Good job "Orange".. !
Thanks for support though

[Q] Why Does my Korean N7100 think I'm roaming and not connect to mobile internet?

I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.

If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.

You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK

Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.

In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6

Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.

Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it

Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com

Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.

Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.

I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?

Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.

I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?

my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..

dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium

For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??

Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.

For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf

Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help

SM-T211 Carrier issue

hello everyone, its been long since i am facing this issues (i have a workaround to tackle this issue but cant do it everytime)
as soon as i rooted tab 3 7.0 (SM T211) it started showing that there is no sim card to turn on the mobile network but calling worked pretty fine
i thought i might try different rom but not luck and on the top of that it now shows my vodafone carrier as hutch :/
can any one help me with this..?
the workaround i found is
i have to set my mobile data connection to only gsm then restart the tab if lucky it will show the vodafone in in the carrier space and then i have to change from just gsm to auto mode (gsm and wdcma)
but the problem with this is, if i restart...i have to do everything again and while in the middle of a call or surfing net on 3g, the connection drops and goes back to hutch :/
please help

Problem 4G+ Galaxy note 10+ (SM-N975F)

Hello everyone, first of all I would like to apologize because I am French and I don't speak English very well, but I think you are my last hope for the trouble I am currently experiencing.
I own a Samsung Galaxy Note 10+ (SM-N975F) with a Rom Surcouche Operator Bouygues Telecom :
- N975FXXU4CTE9/N975FBOG4CTE9/N975FXXU4CTE9
I wanted to remove my Bouygues Telecom Rom Operator to install a Samsung Rom Stock without any overlayer operator. The operation is well finished so I am now on the Samsung Rom Stock:
- N975FXXS6DTI5/N975FOXM6DDTH7/N975FXXS6DTI5
Except that since this change of Rom I have almost no more 4G+ where I live knowing that before I was always in 4G+ So I would like to know why just by having changed the Rom I lost my 4G+. ( Worries which lasts since September 21st, 2020 ) I wanted to go back but I passed from a bootloader 4 to a bootloader 6
Knowing that I'm with the Free operator, I tested my Free SIM card in my wife's Samsung, I'm getting 4G+ so the problem is not my SIM card, I also sent my phone to Samsung, the phone has no hardware anomaly so it's from the change of Rom, I tried to reinstall the same problem, I also made the wipe I tried everything ...
I also have at home a 4G+ router with a 4G+ plan with the operator Free and I am in 4G+ at full speed ...
I hope to get some help from you because on the French forums I don't have a single answer ... Thanks in advance for your help and sorry again for my english

Test the internet speed on both phones using your sim's data plan with speedtest. If the speed is the same in both then the problem of the 4G indicator is only aesthetic.

Hello bigcalvin, unfortunately I have tested but the speed is not the same at all in 4G+ I go up to 235Mb/s while in H+ I go up to 3Mb/s so there is no problem with the 4G indicator

thominekevin76000 said:
Hello bigcalvin, unfortunately I have tested but the speed is not the same at all in 4G+ I go up to 235Mb/s while in H+ I go up to 3Mb/s so there is no problem with the 4G indicator
Click to expand...
Click to collapse
Have you tried in different areas? What it seems like, is that the stock Samsung ROM is not compatible with your carrier. With system on a chip (SoC), carriers can turn off bands that they don't need, or as a means of locking you into their network.
Sent from my SM-N976V using Tapatalk

Honestly I'm not going to lie to you I've tried everything I've tried a Bouygues télécom rom (bog) a SFR rom (sfr) a France télécom rom (ftm) and a Samsung stock France rom (xef) with my old Bouygues télécom rom (bog) bootloader 4 I always get the 4G+ since I changed my rom and I switched to bootloader 6 I never get the 4G/4G+ again and I sometimes get the 4G+ logos but there are 10 seconds left and then switch to the H+. ..

Hello, sorry for the double post but I don't know where to find help you wouldn't have a solution to my problem? Thanks in advance
I don't understand anything anymore on this phone knowing that my wife and at free and I can receive the 4g very well. I have a 4g router, I can receive the 4g free and my phone since the update doesn't receive anything anymore, I have to go out of my house and walk a good 100 meters to hope to receive the 4g whereas I didn't have this problem before I made the really strange update...

No one would have a solution to give me or manipulation to do I take all the information.

Try a "reset network settings" if you haven't already.
Clear the system cache on the boot menu; it never hurts to do so.

Hi, thank you for your answer unfortunately I have already reset the network settings I have also done the factory settings system cache also reinstallation of a new rom I had to do it about twenty times but still nothing :/

thominekevin76000 said:
Hi, thank you for your answer unfortunately I have already reset the network settings I have also done the factory settings system cache also reinstallation of a new rom I had to do it about twenty times but still nothing :/
Click to expand...
Click to collapse
Yeah pretty basic stuff... that's all I got
Most likely a settings issue but you probably know more than myself at this point to troubleshoot this problem.
Try doing Google searches and view the results for other Samsung phone models and years.
Most times I can find a solution like this or trip over it as an indirect result while searching.
Some of the Samsung software issues have been around for years...

I've already searched everything on google I'm French I've searched on English forums and everything but I can't find anything at all.
I am in France with the mobile operator "Free" which uses the frequencies 700mhz/1800mhz/2600mhz I would like to know if there is a possibility on this phone to choose the frequency that I want one by one I have the impression that it is my 700mhz frequency that has a problem on my phone :/

By using the free App 'Shortcut Master (Lite) from Google Play, you can get access to the Network Settings. In there you can make Band Selection, allowing you to test network connections and performance per band (=frequency) or combinations of bands.
See following thread: https://forum.xda-developers.com/ga...guide-hidden-network-settings-exynos-t3995501
Hope this helps!

Hello OnnoJ, unfortunately I have already tested with this application so it doesn't work. However I compared everything with my wife's phone a Samsung so I have exactly the same settings as on her phone ...
I have to go out of my house and walk a good 200 meters to hope to get 4G, however I specify that before I made this famous update I was always in 4G at home inside and outside of the house and this is not a concern of the mobile operator because otherwise my wife would have exactly the same problem as I have now and I would also have exactly the same problem on my 4G router ...
I think I've done everything and above all I've tested everything and unfortunately I had Samsung on the phone and they put the blame on the operator whereas as explained above my 4G router and my wife's phone have exactly the same mobile operator so they would have the same problem as me ... ...

I would try to revert to the newest firmware that your carrier uses, just to see if the issue is about the bands, search for the latest firm for your carrier, provided that it is of an equal or higher bootloader version to the one you currently have installed, that is what I would do

@thominekevin76000.
Not saying it may help you, but the application works fine for me to access network settings. I use it all the time, as it helps me at home and at work to make the optimum band selection for that specific location to prevent hopping between different cell towers and to have a stable and fastest possible 4G+ connection. CellMapper app allows me to see connection possibilities with the various cell towers and their power.

Hello winol, I can't go back to my old Rom because I had a bootloader of 4 and now I switched to a bootloader of 6 so I can't go back :/)