[Q]Phone does not boot, can only go to bootloader - Desire HD Q&A, Help & Troubleshooting

Hi guys,
So i researched a few days before trying to root, install a custom rom (LeeDroid) and flash a custom rom
I managed to do it yesterday and everything was working fine. It is a really great rom.
But today I powered down my DHD and I can't boot anymore. The phone keeps rebooting (it vibrates one time, i see the HTC green logo, then a black screen, vibrates and so on...). The only way to stop this process is to hold the vol- key wich takes me to bootloader (so it appears the phone is continuosly powering off and on)
I already tried and bootloader is working fine, but when a I try any option that requires a reboot, the phone starts this process of power up and down.
Does anyone have any idea of whats happening?
Thanks guys!

Did you perm root your phone?
You could try reinstalling the stock rom too.

Go to bootloader, select recovery, do a full wipe and reflash your ROM. If you get a bootloop when you enter recovery, get stock RUU from XDA and use that.

Yeah I permrooted it.
But, how can I install a new rom without recovery?

I thought that you already flashed LeeDroid, and if you did, you have ClockworkMod recovery. But if that is not the case, use a RUU.

jkoljo said:
Go to bootloader, select recovery, do a full wipe and reflash your ROM. If you get a bootloop when you enter recovery, get stock RUU from XDA and use that.
Click to expand...
Click to collapse
Sorry man... I overlooked this post...
To better describe what I did:
-Radio s-off
Eng S-off
Instaled Leedroid (followed every recomendation he did in the post)
Flashed the radio he suggested
Got the phone working, tested a little bit, charged and then I powered off
When powered on again I got this bootloop
______________________________________
So, do you still recomend RUU?
Can I find any guide here on XDA?
Thanks!
edit:Forgot to mention that I get the bootloop even if I choose recovery on bootloader
edit2:
So after I came home I found de RUU post.
So here are some questions:
Mosts of the RUUs are in .exe extension, so I think that's the ones I should be looking for.
Can I download any version?
I'm currently downloading de WWE Asia version since my phone came from India. Only English (india) was available from stock, but I will not try to do anything before I'm sure of what to do.
When I plug the usb cable the bootloader changes to USB bootloader (or something like that). From the little that I found aboutt RUU I should run with the phone on that condition. Is that correct?
Thanks again, and sorry for the constant editing

Really sorry for double posting, but I need to update.
I managed to install the RUU. The program worked fine and I got the confirmation of installed rom, but when the phone rebooted it got stucked on the bootloop again.
Can this be a hardware problem? Is there anything else that I can do having access only to bootloader?

Okay, it is a hardware problem. The RUU wipes everything clean and installs a new system, and as it does not seem to help, the problem is definitely in hardware side.

After I was almost giving up I tried a different version of the RUU and the phone booted!
I already rebooted it a few times and it seems ok.
Thanks for the help jkoljo!

Nice job, which RUU did you use?
I think that there was a bad block in your phone's internal memory, which got fixed when the RUU wrote on it a few times.

jkoljo said:
Nice job, which RUU did you use?
I think that there was a bad block in your phone's internal memory, which got fixed when the RUU wrote on it a few times.
Click to expand...
Click to collapse
I used the Asia_WWE_1.32.707.1
I was trying to use a 1.72 version and still got the bootloop, but the asia version worked just fine.
I´m really glad the phone is working now, the only downside is that I´m back to the stock rom.

Related

Desire won't boot into recovery or OS, Bootload & Fastboot works

I don't know what I did wrong. After downloading a moddet statusbar vor Oxygen 0.2 I wanted to reboot into recovery and it took me very long. It freezed. After pulling the battery and setting it back in and pushing the power button my desire vibrated in 3 short intervals.
Since that I can't boot into the os or into recovery. Only thing that is working is the bootloader and the fastboot.
First thing I tryed is to flash (with fastboot) a new recovery but nothing changed. still it freezes at the splash screen.
I also downloaded official o2 rom from their homepage. But I think they want me to run the .exe while in android. A error comes up and tells me that it can't find a phone.
official htc roms don't work too. one told me that I'm not allowed to install this particular rom and an other official rom keeps exiting with error code: 170 telling me that the usb connection couldn't be established or something like this.
is there something else I can try?
I googled and searched the board. Tryed to boot into recovery without microSD card too but still no success.
help
Unpack the Rom and get the image out of the file...
Rename it to pb99img.zip dump only that on the root of your sdcard and boot into hboot .
T i d y .
Or just look on shiped roms for an 02 pb99img.zip and download then rename
T i d y .
Thank you so much. I already tryed this with 3 different pb99img images and had always the same error (CID). One of them was a o2 uk rom. So I gave up on trying it this way. But I didn't know that it could be extracted from every rom.
Now I think every thing is working again. Thank you.
Oh well ... I destroyed it again. Like I said I was able to install official o2 rom and everything was working again. After that I wanted to root it with unrevoked 3.21 but it freezed at "waiting for reboot". So I had to pull the battery once again.
But now I can't even enter bootloader. Only a screen pops up with htc in the middle and with four ! in every corner of the display.
Tryed to install official o2 rom again. It can find it and starts installing but at the end of the installation it stops with an error:
error [110]: error while opening data. Tryed it 3 times but always the same.
This might work for you
WAIT, BEFORE YOU START, CREATE A GOLDCARD. IT IS VERY NECESSARY. THINGS WILL GO WRONG IF YOU DONT.
EDIT: YOU MUST BE ABLE TO BOOT GO TO THE BOOTLOADER MENU.
Firstly, download this file. http://dl.dropbox.com/u/13240777/Desire Downgrade.ZIP
Extract the files.
Run the win-down.bat file.
Follow on screen instructions.
After the process is completed, Head to the root of your SD card and check if there is a file named P99***IMG (FORGOT THE EXACT NAME BUT IT SHOULD BE SOMETHING LIKE THIS) there should be one.
Secondly, disconnect your phone and turn it off.
After that boot up your phone while pressing the volume down button and the power button.
The bootloader should be checking for files after awhile and once it found the file that is supposed to be in the root of your sd card, press the volume up button (NOT EXACTLY SURE, SHOULD BE THE ONE THAT SAYS YES AND CONTINUE)
It should be writing files to your phone. and replaces everything. E.G: HBOOT, RECOVERY,RADIO and such.
It should be writing files successfully and then it would ask you to reboot. Continue with the reboot and you should be having your Desire back to stock. Perfect.
PLEASE KEEP IN MIND THAT THERE ARE RISKS INVOLVED LIKE FAILURE OF WRITING TO THE HBOOT. PLEASE REMEMBER TO FOLLOW INSTRUCTIONS. MAINLY, DO NOT BLAME ME FOR ANYTHING THAT GOES WRONG.
FINALLY, YOU SHOULD BE READING EVERYTHING UP TO HERE AND THAT YOU MUST HAVE A GOLDCARD (A GOLD SD CARD)
Hope this helps you and please ask if you have further questions. PM me if the questions cannot be answered here. Good Luck
You have to have a working Goldcard and be able to access HBOOT to do the above
Nevermind.
I send it to o2. Since I was able to install the official RUU once I think they will take care of it.
What happend is:
For some reason I wasn't able to boot my phone. Recovery wasn't working too. Only thing that was working was Bootloader and Fastboot.
Just to sum up what I tryed:
Installing new recovery didn't help. I was able to install official o2 RUU and everything was working. But I lost my root. I think it had HBoot 0.930001
So I wanted to root it again with unrevoked 3.21
It started well and rebootet one or two times. But at the thirt reboot attempt it juft freezed and nothing was happening. I don't know what I did wrong?
is unrevoked 3.21 really able to root a phone with hboot 0.930001?
As I said ... if faild and after that I couldn't even enter Bootloader or Fastboot.
So I send it to o2 and hope they fix it.
But now I am really scared to root it again. If it fails again ... what will they think if I send it after 3 days again to them.
Peikko said:
Nevermind.
I send it to o2. Since I was able to install the official RUU once I think they will take care of it.
What happend is:
For some reason I wasn't able to boot my phone. Recovery wasn't working too. Only thing that was working was Bootloader and Fastboot.
Just to sum up what I tryed:
Installing new recovery didn't help. I was able to install official o2 RUU and everything was working. But I lost my root. I think it had HBoot 0.930001
So I wanted to root it again with unrevoked 3.21
It started well and rebootet one or two times. But at the thirt reboot attempt it juft freezed and nothing was happening. I don't know what I did wrong?
is unrevoked 3.21 really able to root a phone with hboot 0.930001?
As I said ... if faild and after that I couldn't even enter Bootloader or Fastboot.
So I send it to o2 and hope they fix it.
But now I am really scared to root it again. If it fails again ... what will they think if I send it after 3 days again to them.
Click to expand...
Click to collapse
Well lad you had USB brick, easy to fix.There is a thread on this thing.
I am having similar problem described.
Currently I can get into Fastboot, and have tried reflashing recovery but still boot loop.
What should I do now?
please help my desire break
my desire wont work into recovery and os only work in fastboot and hboot.
i am root desire and install custom rom arabic after flash not boot up,usb work into only charge, but not work lcd
i am install recovery clock work mod slcd on recovery clockwork mod 2.5.0.7 and break recovery.
now not work os and recovery.
please help me please.
BRAVO PVT3 SHIP S-ON
Hboot-0.93.0001
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30-2
Aug 10 2010,17:52:52
please help me.
Hi,
I have the same problem and getting pretty desperate now.
Only FASTBOOT and BOOTLOADER works.
I have clockwork recovery installed but it wont boot into recovery. It just gets stuck on the white boot screen.
I can't copy PB99IMG.zip or any other zip file because I can't access the phone through usb. I tried:
adb push PBIMG99.zip /
error: device not found
Is my phone useless now? As good as a brick?
try pack it in some tolietpaper put it in to the freezer fore 5 min an try again
jalal.arkat said:
my desire wont work into recovery and os only work in fastboot and hboot.
i am root desire and install custom rom arabic after flash not boot up,usb work into only charge, but not work lcd
i am install recovery clock work mod slcd on recovery clockwork mod 2.5.0.7 and break recovery.
now not work os and recovery.
please help me please.
BRAVO PVT3 SHIP S-ON
Hboot-0.93.0001
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30-2
Aug 10 2010,17:52:52
please help me.
Click to expand...
Click to collapse
janielsen's idea seems crazy but give it a try..
put it in the freezer for few minutes then take it out
and then try to get into recovery mode..
you'll be able to do that
if you see a triangle with ! mark at the center that means it's a serious hardware issue and we can't do anything about that you have to send it to htc service center
Ha, funnily enough I did try the freezer thing but that didn't work either. What did work was booting into fast boot, connecting the usb and flashing with an official RUU in windows.
The phone is still stuffed!!!
It now has an official htc rom, no root, no mods, nothing... just stock!
But whenever it has to do a bit more processing like viewing a complex web page with flash, playing a game, downloading from the market it resets itself. Why?
I am starting to think it's a hardware problem but I need confirmation. I tried different roms but I get the same result. Has anyone has the same experience???
well i have sent my phone in fore repare the trick whit the freezer is only so u can unroot it so they cant see that it has bien rooted
the problem is that the cpu is getting to hot
Hey janielsen,
I had a feeling it was a hardware problem, because it only resets when it's doing a lot of processing.
But what can they do? Replace the CPU? Did they say how much it costs?
I bought my phone second hand so I don't have warranty.
yes u have warrenty because htc can see by the imei when the garanty is running out
they will replace the mainboard
FreshNClean said:
Hey janielsen,
I had a feeling it was a hardware problem, because it only resets when it's doing a lot of processing.
But what can they do? Replace the CPU? Did they say how much it costs?
I bought my phone second hand so I don't have warranty.
Click to expand...
Click to collapse
i thit also buy my second hand an didtn have the warrantypapper
but they said that i still have the 2 year warrenty so my is in fore repair
i shut get it back this week

Recovery affected by rom?

Hey mates,
would be cool if you could help me to understand the connection between recovery and flashed rom...
This is why I'm asking: I rooted my desire a couple of weeks ago (by applying the unrevoked method). Since then I flashed a couple of custom roms. I wasnt very happy because the most roms caused my mobile phone to crash. I thought it was because a broken sd card therefore i bought a new one today. Sometimes when my phone crashed I wasnt even able to enter recovery anymore. And sometimes it did just nothing... I couldnt even enter hboot (it just didnt boot - like it was briked - only the charging led was on when i plugged the charger in). In this case I had to remove the battery a couple of times or plug in the charger. Usually I needed to do this many times. This is btw. why I'm fed up with custom roms but maybe its just my mistake. And now finally my question:
Why can I enter recovery sometimes and sometimes not? Does this depend on the rom? Why do I have to remove the battery etc. to make it run?
I know flashed back to the rom I of which I created a backup after root. But it seems that my phone is more unstable since then (even if its just my rooted stock rom)
Thank you for your answers...
What rom are you on? Maybe your recovery is a bit messed, have you tried reflashing it? Btw, s-on right?
If your not able to get to your hboot then there is something wrong with your phone. It will most likely be able to do with your hardware. You can use an ruu to restore everything back to factory default. You could then root again and see if that will help. But it does look like to be a hardware/corruption issue.
Swyped...
Your Desire maybe being one of the new PVT4 new nand would might cause this. I know that the latest version of unrevoked and Clockwork recovery can't be used to root the PVT4 new nand. I had that problem and the fix for me was to use an earlier version of unrevoked and flash Amon Ra recovery instead. There's a thread around the forums regarding this. Check first if your Desire is of the new PVT4 model. Can't post the link but there's a thread that explains how you can check if your Desire is PVT4 new nand. Would post the link but can't yet, but a quick search should take you to it.
hey guys, thank you very much for your fast answers. The desire is s-on. I'll try an official ruu. If I'm brave enough I'll root again . The strange thing is that I can enter recovery but not always. A hardware issue would be awful. I'll let you know how it went. I hope it is ok to just use ruu to update a rooted rom. It flashes a new recovey too, doesnt it?
Ok, i tried to use ruu to unroot my device. It told me that my bootloader was not compatible and canceled flashing. But it also broke my rom. I couldnt boot the system anymore and i couldnt boot into recovery. I dowloaded a ruu image (with my radio) to flash it via hboot. Everything seemed to go fine but after the first restart i'm stucking with an update sign (i guess its the recovery menu) - a mobile with green arrowrs. I think its frozen. Do i need to do anything else?
Hey, just to keep you up to date. I successfully unrooted my device by flashing a stock ruu. Now its booting (but not always) but it often freezes after a few minutes after the boot progress. I guess I'm going to send it back.
Thank you all for your help anyway.
Lovebongo said:
Hey, just to keep you up to date. I successfully unrooted my device by flashing a stock ruu. Now its booting (but not always) but it often freezes after a few minutes after the boot progress. I guess I'm going to send it back.
Thank you all for your help anyway.
Click to expand...
Click to collapse
Yeah best to send it back, it sounds more like a fault with the device

Phone is looping the Evo Splash Screen

I have searched and I can't get this too boot up.
I installed a fresh RUU and it updated it successfully but it still keeps looping.
I can get into HBOOT but not into recovery.
I was rooted running Decks 2.3.4 ROM with the Godmode kernal.
Any help would be appreciated.
deception88 said:
I have searched and I can't get this too boot up.
I installed a fresh RUU and it updated it successfully but it still keeps looping.
I can get into HBOOT but not into recovery.
I was rooted running Decks 2.3.4 ROM with the Godmode kernal.
Any help would be appreciated.
Click to expand...
Click to collapse
Was everything working properly before you tried to run the RUU, or were you already having looping problems? Perhaps try clearing storage from your bootloader menu, then try to boot up again. If that still fails, then I'd try running the RUU again.
Some more info would be great, such as the following:
what RUU version did you flash?
what is your current hboot version?
what is your current radio/baseband version?
That information will determine which RUU you need to run.
If your looping at the splash screen (HTC Evo 4G screen) and NOT the actual boot animation, then it sounds like it could be a problem with your bootloader, possibly.
It does sound like you'll need to try running the RUU again, or running a different RUU.
Thanks for your reply.
Everything was working fine before this happened. I took it off the charger and booted it up and it started to loop.
Hboot is 2.10 and I flashed the latest RUU available from HTC/Sprint
deception88 said:
Thanks for your reply.
Everything was working fine before this happened. I took it off the charger and booted it up and it started to loop.
Hboot is 2.10 and I flashed the latest RUU available from HTC/Sprint
Click to expand...
Click to collapse
So everything was working good, then you decided you were going to unroot? Do you mind if I ask why (out of curiosity).
So basically, you decided to unroot it. You ran the RUU, it completed successfully, you unplugged from your USB cable, turned it on, and the result was looping at the splash. Is that accurate? If so, I would try running the RUU again.
I'd probably even download a new copy of the RUU, just to be sure you don't have a bad download. Then try running it again and see if that makes any difference for you. I'll attatch a link to the RUU i keep in my dropbox.
http://dl.dropbox.com/u/16599118/RU...15.00.11.19_NV_1.90_release_161482_signed.exe
EDIT: I forgot to mention, that in order for you to run the RUU now, you'll most likely need to be in fastboot mode. So, boot to the bootloader, and select 'fastboot usb' from the menu. Once your in fastboot usb mode, try running the RUU. It should detect the phone and run just fine.
I wasn't trying to unroot. I flashed the ruu to see if I could get my phone working again after I saw it was looping the splash screen. I did the fastboot usb the ruu found the phone and flashed the new software and still loops.
Same thing is happening to me. I was on Deck's ROM except I wasn't trying to unroot. I put it on the charge then I noticed the White HTC Splash screen was on and off.
Now it won't get past it. I can get into the loader but not recovery.
deception88 said:
I wasn't trying to unroot. I flashed the ruu to see if I could get my phone working again after I saw it was looping the splash screen. I did the fastboot usb the ruu found the phone and flashed the new software and still loops.
Click to expand...
Click to collapse
Damn man, I'm sorry to hear that. The RUU is pretty much a last resort of restoring your phone back to stock when things go wrong. Since that is failing, there isn't too much else you can do. You can try running a different RUU, but I would most likely expect the same results you've been getting. There was a bunch of people with this same problem a month or two back, and there was never a fix found for it. The name of the thread was "boot looping and no recovery access" or something like that. Author of the thread was something like westibone. I'll see if I can dig it up for you, so you can read through that. There were a ton of suggestions in there. Good luck.

[Q] Phone possibly bricked but it might be saveable!

Hi,
My first phone was rooted and I rooted my second too so I am confident rooting them however my second phone which had been rooted for a while had a space issue on SD card so I cleared out a few things which unfourtunatley included all the backup files ....
It worked fine afterwards but didnt let me change rom (using rom manager) so I just left it in working order for a few months until I wanted to reflash a new rom (as I am sure most people do every few months)
When it didnt let me, I tried to unroot and root options using superoneclick and unrevoked3 however, unrevoked 3 just stayed on "running root" and superoneclick got so far and crashed. When I go into the bootloader, it says something about some filed missing (think might be some nbh files).
At the moment, when normally turning the phone on, it stays on the screen with the pink circle, the first boot screen.
I have tried updating it using the RUU but it takes a long time and then says "use the correct rom for your device" which I am, this method just boots my phone and goes to a htc logo.
I can also get into the bootloader but when I apply update.zip, it says it has failed and something about files not existing/step 7 failure.
The thing is, I can get to fast boot and I am sure there is a way via ADB to force a new image (such as a cyanogen recovery image) on to the device.
Can anyone tell me how to push an image to the phone without using the RUU (as this didnt work for me)??
Maybe my phone is just bricked
Thank you very much!!
It. Is. Not. Bricked.
You can only push files onto the phone through fastboot if you are S-OFF (are you?)
Have you tried to enter recovery? boot into Bootloader (vol down + power) and then select recovery. Does it work?
no?
Then you need a goldcard. Make one with your working Desire, stick it in your misbehaving one, and then run the latest WWE RUU (link on my guide, check #resources)
Thanks but I do not have another Desire...
Any card reader
yeah, I got a card reader laying around somewhere, if not ill go get one in Tesco, what where you thinking?
bortak said:
It. Is. Not. Bricked.
You can only push files onto the phone through fastboot if you are S-OFF (are you?)
Have you tried to enter recovery? boot into Bootloader (vol down + power) and then select recovery. Does it work?
no?
Then you need a goldcard. Make one with your working Desire, stick it in your misbehaving one, and then run the latest WWE RUU (link on my guide, check #resources)
Click to expand...
Click to collapse
Hi Bortak, I am having similair problems with my phone sticking on the pink circle screen. I cant seem to load a recovery file from Bootloader. Will I need to make a Gold Card, my phone is s-off.
thanks mate
if phone is S-OFF go to my guide, look at advanced boot problems S-OFF.
SOLVED WOOHOO!
Thank you to all who helped but I managed to fix it my own way.
For anyone still having trouble...
I still had the cyanogen mod bootloader soo all I did was download the latest cyanogen mod rom and apply it (you can mount sd card from cm bootloader) and after a hairy minute, it finally booted up!
Mugube said:
SOLVED WOOHOO!
Thank you to all who helped but I managed to fix it my own way.
For anyone still having trouble...
I still had the cyanogen mod bootloader soo all I did was download the latest cyanogen mod rom and apply it (you can mount sd card from cm bootloader) and after a hairy minute, it finally booted up!
Click to expand...
Click to collapse
#facepalm#
Translation: I flashed another ROM because my other one didn't boot.

Only Have Access to Bootloader (HBOOT & Fastboot)

Hi there,
The other day I decided to S-OFF, root, and flash a custom ROM on to my HTC Desire handset. It all seemed to go perfectly well. I could access HBOOT, Fastboot, Recovery (4EXT), and I could boot into the custom ROM. It worked absolutely fine for approximately 24 hours. Then, the phone restarted and I can't get past the splash screen.
I am able to access the Bootloader (HBOOT, Fastboot etc.) but I cannot boot into the ROM or into Recovery.
I followed the instructions (step 2) found here: http://forum.xda-developers.com/showthread.php?t=1275632&highlight=can+t+get+past+hboot
I've tried using Method 1 and Method 2. And, although the process appears to be successful (according to Android Flasher's and cmd's response) but I'm still unable to get past the splash screen or access the recovery.
I thought that perhaps it did work fine and that it was just the recovery image I was using so I downloaded the latest Clockwork Mod Recovery image from their website. Unfortunately, this hasn't made any difference.
I used Fastboot to wipe the userdata, system, recovery, and cache but this has still not made a difference.
Does anyone have any ideas or is it busted?
Would flashing a RUU potentially resolve the issue (although, ideally, I don't want to do that and it would be a last resort).
Many thanks in advance.
This problem didn't appeared on its own, did it?
Probably you did something wrong. I suggest you to use RUU and start all over again.
Remember to downgrade your hboot first
Sent from my HTC Desire using xda app-developers app
paolo-red1 said:
This problem didn't appeared on its own, did it?
Probably you did something wrong. I suggest you to use RUU and start all over again.
Remember to downgrade your hboot first
Click to expand...
Click to collapse
Hi paolo,
Well, as I explained, it did all appear to be fine. I didn't do anything else to the phone when it started rebooting. But, clearly, something has gone wrong somewhere.
I've downgraded the HBOOT, and used the RUU. It looks to be sorted now.
Thanks for your help.
Glad that you solved your problem. Cheers

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