All of a sudden - consistently poor reception. - G2 and Desire Z Q&A, Help & Troubleshooting

I've had my European Desire Z since launch, however recently reception has become very poor for no apparent reason. I'm also noticing the phone getting a lot warmer (often while not doing any cpu-intensive tasks)
I'm only getting 0-2 bars instead of 4 in my house. I'm also getting similarly crappy reception all of a sudden at a place I visit often, ~2 hours away from my home.
I've tried flashing different radios, wiping cache/dalvik, rolling back to "known good" ROMs such as CM6, but nothing seems to work.
help?

I know this is a long shot, but here it is......
One time I dropped my G2 off my table and I have the bodyglove case for it ( rubber case). When I picked it up it looked fine, worked and everything but I noticed that my reception was cut in half, I tried flashing new radios, Roms, kernels everything, but nothing seemed to help. I thought I really messed something up inside the phone from the fall. I finally took the rubber case off to look and see if maybe my sim was out somehow and noticed that the bottom left corner of the phones outer housing at the keyboard had come apart just a millimeter or less, so i push the phones housing back together and instantly my phones reception came back full strength and has been great ever since, so I am suggesting maybe checking to edge of your phone to make sure the housing hasn't slightly come apart. I couldn't believe that little gap in the housing had such a impact on my phones reception, you could barely tell it had come apart, but it did.

Okay joemm, your suggestion was quite helpful. After enabling 'numeric signal' so that I have a semi-precise indicator of the actual reception I'm getting, I've noticed that I can get it to go up to -65 (which would be 4 bars of course) by supporting it in a certain way and applying some pressure. However, when the phone is 'left alone' it would routinely drop all the way to -105 (zero bars)... sort of like a reverse iPhone 4
So far I've been unsuccessful in detecting any parts of the casing that have come loose, unfortunately. I'll keep trying - it seems like the fix to my problem should be similar to the one posted above (and hopefully would not require me prying open the keyboard housing!)

Related

Aluminum Metal Battery Doors (silver, red, grey, black, blue) - $10.71

I was searching around on ebay for some back covers for my mum's s3 and saw these back covers and they are made of aluminum! These remind me of the backplate on my Captivate, which is strong and sturdy. Thinking of picking one or two up for my mum as a gift . What do you think?
Some people say that will affect, decrease or at least damage your phone because of the signal that'll get interrupted into this case.
Signal drop is a fact, but damage the phone is a dream i think, so i have brought two of them, but at 15usd
It's a known fact that you will suffer a drop in signal, which pretty much is a no brainer. However, at the same time it's not as bad as people claim because only half of the phone is covered. It still creates a Faraday cage like effect and it will effect your signal strength...ie...having full bars does not mean it's at 100% signal strength. It is possible if you're in a good area that you can put these aluminum covers on and still have full bars, however, you will suffer dBm's...
This makes all the difference for those times where you need every bit of signal you can get to connect....
So I guess it all depends on your location. If you're in the city with cell phone antennas located everywhere, you'll be fine. If you're in the boon docks in the middle of butt crack hicksville....you may want to think twice about it..... common sense really...
SkzBR said:
Some people say that will affect, decrease or at least damage your phone because of the signal that'll get interrupted into this case.
Signal drop is a fact, but damage the phone is a dream i think, so i have brought two of them, but at 15usd
Click to expand...
Click to collapse

A possible explanation for the Dinc2's terrible reception

My Dinc2, like everyone else's, has terrible reception. (relatively speaking). About a week ago, it went from tolerable to dropping calls like crazy. The db use to be in the 90's, but it has since pegged at 105 and stays there no matter what - indoors or outdoors, unless I'm downtown where a tower is almost in sight. WHY did this degradation happen? I flashed from the 320 radio to the 312, no change at all. I am running the Magnolia ROM, after having tried the others. The reception was doing fine up until a week ago....
Yesterday, I put my flashlight in my pocket, which has a magnetic base. When I used it later, I noticed something stuck to the magnet... it was a "U" shaped piece of metal. It was very defined, then it occurred to me it wasnt a U, it was a C. The "C" from the "HTC" on the back cover. The H and the T were already gone. So I wonder... if these being metal had anything to do with the antenna being in the back cover? Could these tiny pieces of metal be contributing to the reception? Or their loss being a determent?
If you have the metal HTC letters on your back cover, could you check your db rating then pop them out, and check it again? Strange request I know... but all in the name of science!
I would give anything for the Dinc2 to have Motorola like reception.... it's almost perfect, except for that.
I know it is a long shot, it was just a thought. The metal loading of the cover may or may not have anything to do with the reception... from what I've read the aftermarket covers do not receive as well as OEM's, so who knows.
if i took off back cover and dial *#4636#*#* i found the "db" became 105 and i put it back it goes normal,that means the antenna was integrated in back cover,so you can try do to it to find if the problem cause by back cover and order a new cover over the Amazon.
I have had this phone since May of 2011 and I never noticed that the HTC on the back cover had the metal inlays!!!!! Wow!!!! Anyway, I don't want to pop mine out but I did the same by removing the back cover and the db's also jumped to 105 for me when I did that.
Pop off your back cover and grab some tweezers or a small flat head screw driver. You'll see 4 gold prongs on the back of your phone. 2 near the camera and 2 in the bottom left corner. Gently bend those up a little bit, being careful not to break them off. Now grab a pencil with a good eraser. Look at the inside of your back cover and you will see yellow/goldish lines that line up with the prongs you just bent. Rub these lines with the eraser. Personally I would do this with my phone turned off, but that probably doesn't really matter. I suspect your reception will return to normal.
The metal letters have nothing to do with the antennas. They're located near the middle of the thinnest section of the back cover. The plastic would be thicker there if any metal or wires were running close enough for them to do anything.
Sent from my ICS Dinc2
I wasn't even having trouble with mine and did this and worked great. Thanks for the tip!!!
I bent the tabs, I tried the foil trick, I tried up and down grading the radio, and with the cover on at my house, I'm looking at 105db. I borrowed a Verizon Samsung network extender which plugs in the wall and internet router, and when I'm within 10 feet of it, my phone registers about 70db. However, it makes my GPS location about 75 miles away!
So I'm a loss... I'm grasping at straws here trying to not give up on the Dinc2.
My guess would be that a new back cover is in order then. Do you know anyone that has a Dinc2 that you could try swapping covers with?
If that doesn't work then maybe the magnet damaged your phone. Magnets can do some weird things to electronics.
Sent from my ICS Dinc2

Suggestions on Aluminum Battery Covers

so I have a quick question about metal/aluminum covers for the backplate of the s3. do they affect wifi greatly to the point of un-usability?
i really want one but have not done so yet based on rumors that it kills wifi, signal, 3g, etc
Here's a little experiment you can try: cover the entire back of your phone with aluminum foil.
Preferably do this on a weekend at home so you don't look like a fool in public lol
But then just see how it responds for the day, because on some phones it MAY kill the wifi and on others it may not, just like for some S3 s there was a "death grip" report going around where if you held it too hard, the signal would drop several bars.

Galaxy S4 Horror (?) Story

I've become pretty exasperated with these phones lately, so I thought I'd share my experience. My question is: are these phones supposed to be this fragile?
It started two years ago: due to Verizon's discontinuation of unlimited data, I'd convinced my family (me and my parents) to move to T-Mobile. It seemed like a great deal: we could finally upgrade from our Galaxy S Fascinates, and the plan was cheaper too. Me and my dad, both power users, chose S4s, while my mother, who was more of a casual user, picked the S3 since it was cheaper. At first, it seemed great: the S4s were powerful, and the screens were awesome. We purchased the insurance, but neither me nor my dad bought cases, and my mom got an aftermarket back for her S3 with a swing-closed screen cover.
Fast-forward two months later. My mom's S3 started rebooting randomly, especially during periods of high use. It got so bad that we were considering replacing the phone, when I noticed that I could trigger a reboot by running a CPU stress test application. This pointed to a battery that was going bad and couldn't always provide enough voltage to keep the phone running. We replaced the battery, and were off on our merry way.
Over the next year of heavy use, the silver coating on the band of plastic around the front edge of my S4 started to flake off. By summer, it was totally gone, exposing the white plastic underneath. Meanwhile, my dad's S4 had developed an odd issue with the screen , causing vertical bands of color to be visible. It wasn't a huge issue, and he didn't seem to notice it.
After the first year, it all changed. A new issue cropped up first in my dad's, then my S4. It seemed that dirt had gotten inside the case, underneath the proximity sensor. The screen became more and more reluctant to wake up during calls. Dad could seem to keep his in check by canned-airing through the speaker grill on a regular basis, but I had no such luck. Once I hit dial, my screen would turn off for good unless the other person hung up, or I put my phone in a spotlight or direct sunlight. Eventually, I had to start pulling out the battery to hang up a call. I could only check my voicemail by plugging in headphones.
Then came the cracks. That autumn, it happened, that thing all phone-owners dread: After surviving several multi-foot drops with only dents and scratches, my S4 fell off of my leg when I was sitting on the ground, landed upside-down, and developed a small crack off to the side of the screen. It wasn't bad, but I was kind of shaken, since up until then I'd considered my phone screen to be pretty much invulnerable. Then, a week later, it fell only a few inches out of my pocket onto a stucco floor. It landed directly on the screen, and I heard an unholy cracking sound. I picked it up to find two cracks stretching diagonally from the top left to the bottom right of the screen. We discussed getting a new phone, but I decided that it wasn't worth the insurance deductible, especially since I would get a phone with the new KNOX bootloader. Later on, I dropped it another couple times, and the display shattered in a few places.
A few months later, Dad's phone's SIM card holder started to fail. At first, whenever he went for a bumpy motorcycle ride or otherwise shook his phone around, the S4 would lose cellular signal until he rebooted. It got worse over time, to the point where he was rebooting multiple times a day just to stay connected. I decided to do some troubleshooting, and, with his agreement, ODINed it to 4.4 touchwiz with the KNOX bootloader. It had been over a year, so we figured that the warranty had run out. This got results, as soon after booting up the phone it would show an error, "SIM Card Removed!" I guess that the other rom hadn't had this error, and just lost signal when the card momentarily disconnected. Anyway, we contacted T-Mobile, who gave him a new SIM card. The problem persisted, and he had to wait a long time at the store while it was being provisioned. We proceeded to call the insurance, who told us, surprise surprise, that buying the insurance also comes with an extended warranty. Which I had just voided. Now, Dad was really angry, since he had to pay $150 for basically no reason. We got the refurbished phone, but he refused to let me root it because that would void the warranty, and he didn't want to have to pay the insurance again. Instead, even though we had Titanium and Clockworkmod backups of everything, he painstakingly rebuilt all his user data by hand. And so the story ended. Or so we thought.
You see, about a week after he got his replacement, the screen cracked. He didn't drop it; according to him it just spontaneously happened. It wasn't very noticeable, and it wasn't a big deal.
Two days ago, his Wi-Fi just stopped. Completely. It wouldn't turn on in settings. Neither would Bluetooth. He did some research, and it turns out that a common issue with refurb S4s was that the internal Wi-Fi antenna would not make good contact with the mainboard. He went to a T-Mobile store, and found out that that little crack actually voided his warranty, so all of that manual rebuilding he did was for nothing. So, he took apart the phone according to a YouTube video, cleaned the antenna contacts, and put it back together. He turned it on, and it was still broken. Oddly enough, it worked for a while after uninstalling some apps, but it soon broke again. Desperate, he gave it to me in hopes that it was a software problem. I tried two different ROMs, but the issue persisted.
So, his replacement phone is a bust. The thing is, he refuses to consider any other phone because he goes through two or three batteries a day, and needs a phone with replaceable batteries, and these are becoming endangered species nowadays. So, he's going to get another S4 from the insurance company, which might be just as unreliable.
Meanwhile, Mom's S3 is still running Android 4.1, and has given us no trouble since the battery thing.
We owned our fascinates for the same amount of time and never had any hardware problems at all. I gotta think that this isn't normal. Are we unlucky, abusive, or is this actually the normal failure rate for these phones?
To me, the physicality of your use case suggests you should have the phones in strong cases. This kind of phone just isn't as physically robust as say the Motorola phones (e.g. the RAZR max series or even the Moto X). If you are going to be dropping it and taking it for motorcycle rides put it in a case and get a screen protector.
Yes, this slim design centered around an almost border less screen is relatively fragile. And yes the S4 has some design flaws like the sim card problem. My next phone may be a return to Motorola if they have a suitable contender at that time. Or other brand. Most of my phones have been Motorola and they have felt MUCH more solid than any of the recent Samsungs.
A note about removable batteries: instead, consider an external powers pack to recharge the phone. I got a pair of them at Costco... Very convenient!
Good post. Sorry to hear your troubles and best wishes going forward!
Sent from my SGH-M919 using Tapatalk
A long, slightly boring story, but what's the bottom line?
So you got 3 phones a few of which you broke. Just buy a new one and put it in a case. Are you abusive? I don't know. Everyone has their own definition of normal I guess. I don't normally drop my electronics. But hey, it's yours, and you can do whatever you like to it.
I still have my almost 4 year old galaxy s4. It's basically like new, without a single scratch and I gave it to my 9 yo son and got myself an s5.
Yeah, I still dislike using cases because I feel like they make the phone hard to hold, but I'm planning on getting one for my next phone because I seem to be too clumsy not to need one.
I wrote this after I spent like 4 hours getting increasingly frustrated trying to fix my dad's phone, with no results. I guess I'm just wondering if it's worth switching to a different manufacturer because of this ordeal.
I've had my S4 for over two years now and it looks, feels, and runs as good as the day I bought it. No nicks, cracks, scratches, or errors whatsoever. I've had mine in an Otterbox since day one, and I've never dropped it from more than a few feet onto carpet or hardwood a few times.
These Galaxy devices are about like any other device, really. If you abuse them or fail to properly protect them, then they'll crap out on you like anything else. No amount of rooting or roming can fix that.
I kill my battery daily, or I would if I wasn't sitting at a computer most days with a readily available power source. I do enjoy the ability to pull my batter (especially when rooting, hanging, etc...) but power packs work well too.
I've had the dirt in the sensor issue. I just took the phone apart and cleaned it (as canned air did not work in my case). It literally took 10 minutes. My newest issue (which did require an RMA to SquareTrade) was a stuck power button. For a full day I could not turn the phone on. I finally bit the bullet and paid the deductible for a "new" phone. The next day I was able to turn the power on again but I already received my replacement so I just factory reset the old unit and sent it back. Now I have a previously refurbed unit, I can only hope has the power button fixed.
In the end, $500 pieces of small electronic equipment might benefit from having a $10 case on them. YMMV
I've never had the slightest problem with the proximity sensor on mine. About once or twice every month, I'll take the Otterbox off and give the phone and case a nice rub down with a microfiber clothe. It keeps everything nice and clean. I've never had to use compressed air or anything to clean it out.
Protip: a little routine cleaning goes a long way toward maximizing the lifespan of your devices.

How to decrease metal signal interferences??

So i bought a metal bumper case(the ones which only cover the side of your phone) from the company called luphia(?)
Very nice case but i found out it keeps decreasing my signal range for my wifi which really sucks because my wifi is on the other end of my house and my room is on the opposite end. The moment i put the case on, the signal gets unstable where it keeps disconnecting and reconnecting from the wifi, which is really annoying.
Anyways, is there any way to at least decrease the signal interference without abandoning the case? I thought about drilling it but its aluminum and I don't have the necessary tools for it.
If i should drill it, where should I? Im pretty sure the wifi module is located somewhere on the top of the phone but idk if the antenna itself is on the sides or wut.
ZeeSmilez said:
So i bought a metal bumper case(the ones which only cover the side of your phone) from the company called luphia(?)
Very nice case but i found out it keeps decreasing my signal range for my wifi which really sucks because my wifi is on the other end of my house and my room is on the opposite end. The moment i put the case on, the signal gets unstable where it keeps disconnecting and reconnecting from the wifi, which is really annoying.
Anyways, is there any way to at least decrease the signal interference without abandoning the case? I thought about drilling it but its aluminum and I don't have the necessary tools for it.
If i should drill it, where should I? Im pretty sure the wifi module is located somewhere on the top of the phone but idk if the antenna itself is on the sides or wut.
Click to expand...
Click to collapse
That's one of the reasons I had to ditch mine: reduces signal by 4-5db. I doubt drilling would help, but I were to do it, it would be on 4 edges. You can remove screws and try with bottom and upper parts off to see which one reduces signal more (while watching signal in 'about phone' or 'test' menu.

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