[Q] 4G on... asking to tap to choose an antenna?!?! - EVO 4G Q&A, Help & Troubleshooting

I have been trying to resolve this, but could not find an answer yet.
I was very happy and satisfied until a week ago... every time I turn on the 4G, it will show the 4G icon with an ! next to it and when I drop down the taskbar I have to tap to find an antenna... it takes much longer to do it... and many times after a while, the icon shows up again and I have to click again to find an antenna. ANyone having this issue or know what to do?
I tried changing roms, reflashing the radios, but no luck...
thank you
edit: OOPSSS... sorry, posted in the development thread. I am so sorry... the problem still remains though...

First things first... this thread really belongs in Q&A. It has nothing to do with development. Mod please move.
What is your current setup? ROM, Kernel, etc? Have you checked your RSA keys?
Have you called Sprint to make sure there isn't an outage in your area? I'm assuming you are getting the "4G Antenna On" icon in the top left corner and when you pull down it says "Tap to Scan".
Use the RSA key checker method, its posted here in the forum. Also try some of the 4G connection fixes, you can find them a few pages back as well. However, I think the prudent thing to do would be to check with Sprint first.

I noticed the thread just after I posted. I really don't know how to move but will try.
I have tried the stock rom and many others, wiping everything, and still got the problem. I have another Evo and it works just fine, so its not an outage...
I will try the RSA that you mentioned. I have no idea what that is, but will look for it. Thanks.

karikian said:
I noticed the thread just after I posted. I really don't know how to move but will try.
I have tried the stock rom and many others, wiping everything, and still got the problem. I have another Evo and it works just fine, so its not an outage...
I will try the RSA that you mentioned. I have no idea what that is, but will look for it. Thanks.
Click to expand...
Click to collapse
wimax rsa keys checker, its a free app in the market, just search for it.

karikian said:
I noticed the thread just after I posted. I really don't know how to move but will try.
I have tried the stock rom and many others, wiping everything, and still got the problem. I have another Evo and it works just fine, so its not an outage...
I will try the RSA that you mentioned. I have no idea what that is, but will look for it. Thanks.
Click to expand...
Click to collapse
I'm assuming you made backups before you went flash crazy lol. Have you tried restoring one of your backups?
Sorry I forgot we have an app to check RSA keys now. Last time I did it, I just went thru Terminal Emulator.

RSA Keys Cheker says it's all fine... don't know what to do now...

Shotty service in your area? Using a wimax enable kernel?

Again, some more information about your current setup would be very helpful.

No go yet. Tried all the suggestions and still get the icon with an !.
Ive tried different rooms too, but right now, i am on sprint stock deodexed, latest radios and pri, and yes, dalvik and all else were wiped...

You're using a wimax enable kernel?

All this icon is telling you is that 4G is on but you're not connected. It lets you "kickstart" the scan process, and it serves as a reminder that if you can't connect to 4G, you'd save battery by turning 4G off. It's not all that useful. But it's a feature of the last update (or maybe the previous one...I can't remember). There's no issue here.

Related

[Q] How do I get data back on my Evo?

Here's what happened:
Called Sprint because I was unable to send out SMS although I was able to receive. I was on the device at the time of the call and I asked the rep if she wanted to call me on another phone. She said that what she had to do didn't involve me being on a different line. I found it kind of weird but I figured she knew what she was talking about.
She tells me that she's done doing what she was doing and that I had to reboot my phone. I disconnect the call reboot my phone and test out the SMS. It works but now my data doesn't work at all. I'm using Cyanogen RC1 and I see no 1X or 3G at the top. I can s/r calls as well as s/r sms.
I called again and the guy knew I was using Cyanogen's ROM (I guess they have a way to do that now). He tried basic troubleshooting but we couldn't fix it. How do I fix this? I remember seeing a website link in a thread a while back that contained all the different PRL versions available for download in a .zip file that we could flash in recovery. Does anyone have the website?
I tried rebooting. Should I do a nandroid restore? I have a feeling it's network related so I don't know if that will fix the issue.
Have you tried flashing a sense or stock rom and see if you get text messages there. Worth a shot. If not give your nandroid a shot or even a full wipe install.
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
gqstatus0685 said:
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
Click to expand...
Click to collapse
Good luck!
No luck. I'm on the phone with Sprint right now and all of the reps I speak to are lost. I know it's a network issue and something not being enabled on their side.
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
gqstatus0685 said:
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
Click to expand...
Click to collapse
Switch to a stock sense rom and call back.
bizdady said:
Switch to a stock sense rom and call back.
Click to expand...
Click to collapse
Yup, that was my idea.
I'm still a bit taken back at the fact they knew which rom you were using.
Yeah man the guy was like " I'm looking at your account and I was checking what version you were using and it says Fresh". I told him that it was what I was using before but I'm using Cyanogen now.
They somehow know what version. I think they somehow send a signal to your device so it can send back the info that's in the about section. I thought it was pretty cool. He kept stressing that my warranty was void.

RSA KEYS are missing. Lost nand back up due to corrupted sd card and hardrive. Help

Hello XDA Community
This all happened when I wanted to update on myn rls5 New Rom and I flashed the radios, I had performed a nand backup on the phone it self prior to installing rom and flashing radios. In the middle of the processes my phone just froze and showed a small android out of a box icon, I tried removing the battery after 20 mins still no boot. Then I tried installing again, but my sd card was not visable, loaded up my card with adapter not visible on 5 pc's a nook and cam. It seemed it was curroppted, tried formatting with 5 diffrent programs no luck even in recovery menu. Now my phone would enter into recovery either. I then just flashed recovery from unrevoked website and i was able to install caulkins rom. It worked but no 4g. In the meanwhile i was able to send in my 16 micro sd card back to sandisk for a replacement. I had purchased it when it came out had 1 year left of warranty got it back yesterday it took a week. Now I was trying to install myn again and tried but the radio flashed again and booted still no 4g. I checked my rsa keys using joeyks?? app from market and it shows as rsa keys missing. I had backed up my nands on pc but my HP hard rive became corrupted and lost it. Just got replacement 2 days ago. Now I tried changing my mac address because it is different from back of phone and when turned on in system menu. It just says scanning, connecting and restarts scanning. I cannot get adb to install correctly again, i type adb devices and just shows list of devices, and nothing. I have a windows 7 64bit. Tried with htc sync drivers no luck now, others from xda forum no luck either. I have downloaded the sdk, java and open cmd promt correctly still no dice. Is there a fix if my rsa keys are gone and no image. Will changing my mac address as found here will help? http://forum.xda-developers.com/showthread.php?t=715525&highlight=rsa
Please help and thanks you in advance.
So, to summarize:
You had a bad radio flash, your RSA keys are gone, and all your backups are gone.
You are what we in the tech community like to call, boned. Really. Once your RSA keys are gone, your only hope is backups. If those backups are gone, you're screwed. Your only choices are as follows:
1) Live with no WiMax.
2) RUU your phone, take it into a Sprint store/repair center, and try to get them to replace your phone. It helps to actually know what RSA keys are, and if there was a recent OTA, as you can usually blame the OTA for your key loss.
If/when you get a new EVO, backup your WiMax RSA keys online. Dropbox is a great, free way to do this. Click here to sign up for Dropbox and get an exta 250MB for free.
I lost my keys and I loaded up a bad kernel lol so my cam wouldn't work and flashed back to stock rom. I had all this planned out and I said and ota messed up my cam. It was brilliant. I got a new phone in 2 days.
Sent from my PC36100 using Tapatalk
I need to do the same thing. Bad backups didnt save my keys. =(
*...backing up my keys now...*
EDIT: Also emailed them to myself..
Thanks, the problem is that I sanded the edges off my phone so it looks red, now I don't think they will take it like that. Im ganna have to claim a lost phone and get a refurbished one. Is there any hope of a fix soon maybe with the new cynagen? im currently using miui now because I couldn't find a fix. Its pretty darn good. But i miss my 4g. It sucks cause the myn room isnt that great anyway, i prefer caulkin. Oh well. Thanks
dirkyd3rk said:
I lost my keys and I loaded up a bad kernel lol so my cam wouldn't work and flashed back to stock rom. I had all this planned out and I said and ota messed up my cam. It was brilliant. I got a new phone in 2 days.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Genius! Real, Genius!
deolarte said:
Thanks, the problem is that I sanded the edges off my phone so it looks red, now I don't think they will take it like that. Im ganna have to claim a lost phone and get a refurbished one. Is there any hope of a fix soon maybe with the new cynagen? im currently using miui now because I couldn't find a fix. Its pretty darn good. But i miss my 4g. It sucks cause the myn room isnt that great anyway, i prefer caulkin. Oh well. Thanks
Click to expand...
Click to collapse
There's nothing to "fix". The data is unique to every phone, and can only be generated by Sprint (since a corresponding RSA public key has to be loaded into their system).
Like I said, your only choices are a new EVO, or to live without WiMax. Believe me, I know, it sucks. I lost my keys because of a bad WiMax radio update a few months ago. Fortunately, WiMax just came to my area a few weeks ago, and so when it did, I brought my phone in and got it replaced.
thanks, I guess ill give asurion a call.
Sent from my PC36100 using XDA App

[Q] 4G wont connect on MikG

Hey guys I just installed MikG after a full wipe. Ran Kings Wipe all .zip 1st to delete everything as I do between all flashes but I can't connect to 4G. When I turn on 4g it says connecting and then authenticating with sprint and then it disconnects and tries all over again and it will just stay in the loop till i turn the 4g off. Any ideas to make it work?
Thanks in advance
you probably lost your wimax keys. if you have a backup make sure you don't delete it.
I doubt I have a back up. Any ways to get them back w/o that. I've flashed many roms before and never had any problems. Maybe I was just lucky. Usually just back up my apps with Titanium.
Okay update. It says Scanning, then Connecting to Sprint, then Disconnected and then it starts that all over again. So yeah I probably lost my keys. Anyway to get them back w/o a back up.
compalalaska said:
Okay update. It says Scanning, then Connecting to Sprint, then Disconnected and then it starts that all over again. So yeah I probably lost my keys. Anyway to get them back w/o a back up.
Click to expand...
Click to collapse
try the advice in post #4
http://forum.xda-developers.com/showthread.php?t=900494
louforgiveno said:
try the advice in post #4
http://forum.xda-developers.com/showthread.php?t=900494
Click to expand...
Click to collapse
I tried it and still I'm getting the same thing. It did say it was authenticating with Sprint 1 time but not again after that. I updated my PRL and Profile as well as it mentioned in one of the other posts in that thread.
Don't assume it's the keys -- post 5 in that thread linked above tells you how to check.
Unfortunately though, if it is the keys, you're basically screwed. If you care, take advantage of the open enrollment in TEP next month (if you don't already have it), and pay the $100 for a replacement. Generally if the keys are gone, they're gone for good. So I hope it turns out to be something else!
compalalaska said:
I tried it and still I'm getting the same thing. It did say it was authenticating with Sprint 1 time but not again after that. I updated my PRL and Profile as well as it mentioned in one of the other posts in that thread.
Click to expand...
Click to collapse
I actually had this problem before and it lasted about 3days to a week, and then it magically worked again. I'd assume your keys are fine. Give it a few days
Well (insert curss word here). Just ran the terminal command through the terminal emulator on my phone that was listed in post 5 of the linked thread and I'm missing the hidden keys line. Looks like it is the keys. Anyway if I unrooted my phone I could bring it back to Sprint and be like wtf or would they have a way to check? Also I have been paying for the stupid TEP program since the day I got my phone. I mean worst case i'll just go back to an AOSP rom and it won't matter but i would like the 4G option. So yeah, any ideas on unrooting and bringing it back to sprint and playing dumb? Or some magic way to bring my keys back.
Also do you think running the KingsMOD-FORMAT_ALL.ZIP could have deleted my keys. I remember it saying something about formatting the system.
compalalaska said:
Also do you think running the KingsMOD-FORMAT_ALL.ZIP could have deleted my keys. I remember it saying something about formatting the system.
Click to expand...
Click to collapse
idk,
but for your keys i've seen it said that there is a method to restore keys.
if i can find the thread here i'll post link
Unless someone's found a way recently, you can only restore your keys if you had a backup from beforehand. Without one, they're gone.
As for unrooting and trying to return it, you can always try playing dumb, but my understanding is that people don't just lose the keys if they aren't rooted. So the missing keys in and of themselves are going to tell them you were rooted.
BTW, AOSP roms like CM7 have 4G now too. Basically you just need to decide if it's worth $100 to you to have 4G working. Also consider resale value, if you care. Assuming you're honest and disclose it, your phone might not be worth as much without working 4G.
If you do replace it, be sure to back up the keys in the new one once it's rooted. Both Amon and clockwork have that option.
Sent from my PC36100 using XDA App
I thought I had lost my 4G when I first rooted my phone, but i recently unrooted and put it back on stock, 4g worked fine. rerooted and 4g works now, not sure how that fixed 4g but it did.
Thanks for all the info guys. I would unroot just to try it but im reading now that all these phones can't be rooted now because of some update. Is there a way to unroot and then gain root again with out any of the problems these new phones are giving? But also since my keys clearly are gone is that even worth trying?

What is this and why am i Hungover???

I' some what confused with why my phone is doing this.
I've flashed many roms and i always wipe everything down and never had an issue.
but for some reason, after flashing deck 1.3 stable and tiamat 3.3.7, it stopped connecting to 4g.
i flashed the latest radio and nothing.
just reflashed sense and updated prl and profile and still not connecting to 4g
it shows scanning for 4 seconds, then shows connecting to sprint for 1 second, then disconnecting, then back to scanning. I just don't get it.
any ideas? suggestions?
thanks fellas.
sounds like your rsa keys maybe missing. try restoring a nandroid backup of when your 4g was still working that may do the trick if not check out this thread. http://forum.xda-developers.com/showthread.php?t=887900&highlight=rsa+keys. i forgot theres a app in the market you can use its called wimax rsa key checker or something like that. if it says your keys are gone just return your phone back to stock and bring it in just remember to play dumb when you do. just tell them all of a sudden your 4g stopped working.
check it out
Krayvon said:
I' some what confused with why my phone is doing this.
I've flashed many roms and i always wipe everything down and never had an issue.
but for some reason, after flashing deck 1.3 stable and tiamat 3.3.7, it stopped connecting to 4g.
i flashed the latest radio and nothing.
just reflashed sense and updated prl and profile and still not connecting to 4g
it shows scanning for 4 seconds, then shows connecting to sprint for 1 second, then disconnecting, then back to scanning. I just don't get it.
any ideas? suggestions?
thanks fellas.
Click to expand...
Click to collapse
i had a similar problem but with wifi, check out the link in my sig and go to the Q&A and see if it helps you ^_^ or through that thread you can click on the link to the other thread on how to set up aosp roms and see if following those steps when you flash may fix your problem.
Krayvon said:
I' some what confused with why my phone is doing this.
I've flashed many roms and i always wipe everything down and never had an issue.
but for some reason, after flashing deck 1.3 stable and tiamat 3.3.7, it stopped connecting to 4g.
i flashed the latest radio and nothing.
just reflashed sense and updated prl and profile and still not connecting to 4g
it shows scanning for 4 seconds, then shows connecting to sprint for 1 second, then disconnecting, then back to scanning. I just don't get it.
any ideas? suggestions?
thanks fellas.
Click to expand...
Click to collapse
Here's a suggestion: http://androidforums.com/2457660-post2.html
Originally for CM7 with 3G problems, but it may work for you.
!
dzee206 said:
sounds like your rsa keys maybe missing. try restoring a nandroid backup of when your 4g was still working that may do the trick if not check out this thread. http://forum.xda-developers.com/showthread.php?t=887900&highlight=rsa+keys. i forgot theres a app in the market you can use its called wimax rsa key checker or something like that. if it says your keys are gone just return your phone back to stock and bring it in just remember to play dumb when you do. just tell them all of a sudden your 4g stopped working.
Click to expand...
Click to collapse
downloaded and checked.
Its definitely missing RSA key, that means i'm SOL since theres no way for me to recover it.. also its passed warranty so sprint ****s wont do anything. oh well time to get the nexus s I suppose. thanks for trying.
Krayvon said:
downloaded and checked.
Its definitely missing RSA key, that means i'm SOL since theres no way for me to recover it.. also its passed warranty so sprint ****s wont do anything. oh well time to get the nexus s I suppose. thanks for trying.
Click to expand...
Click to collapse
you aren't SOL yet. Do you have an old backup? That will still have your keys if you used amon_ra and backed up the wimax keys.
Krayvon said:
downloaded and checked.
Its definitely missing RSA key, that means i'm SOL since theres no way for me to recover it.. also its passed warranty so sprint ****s wont do anything. oh well time to get the nexus s I suppose. thanks for trying.
Click to expand...
Click to collapse
If you.have a backup with amon ra that you backed up and had Wimax checked just restore that backup and your 4g should work again
Sent from my PC36100 using XDA App
alaman68 said:
you aren't SOL yet. Do you have an old backup? That will still have your keys if you used amon_ra and backed up the wimax keys.
Click to expand...
Click to collapse
Definitely SOL. partitioned the wrong sd and that was backed up on it so its gone gone gone lol
Krayvon said:
Definitely SOL. partitioned the wrong sd and that was backed up on it so its gone gone gone lol
Click to expand...
Click to collapse
That's why I have 15+backups on my pc
Sent from my PC36100 using XDA App
Krayvon said:
Definitely SOL. partitioned the wrong sd and that was backed up on it so its gone gone gone lol
Click to expand...
Click to collapse
damn that sucks. like i said earlier just unroot and put back a stock rom, then bring it in to sprint and play dumb. if they cant solve the problem then most likely they'll order you a replacement phone. once you get your phone back try to use 4g again some how after they flashed new software for me my 4g was working again and i just canceled my replacement phone.
Unroot and put the newest stock OTA on it. Take it to Sprint tell them it updated while you were away from your phone or sleeping and the battery was low when you realized your phone was dead you charged it up and powered it on only to discover your 4g no longer works.
to take a stab at your second question, were you drinking Red Poopers? Red wine, tequila and tabasco...
that's why I'm generally hung over

[Q] Major problem!!!

not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
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thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
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That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
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yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
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its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh

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