4G Constant Scan - connect/disconnect - EVO 4G Q&A, Help & Troubleshooting

I have tried to search but it doesn't like to include 4G (to short to be included) in the search box so forgive me if I wasn't bright enough to find this somewhere else.
My EVO will scan for 4G service. It then says connecting to Sprint, then flashes disconnected and scans again only to say connecting to sprint. Rinse and Repeat this process over and over. I have had this issue both on clean installs of fresh rom and currently on Koni's elite series rom. Anyone have this issue as well/and or know of a solution.
I do have a 4G MAC address so I would think that I should be able to connect.
Thanks in advance for the help

wvjw said:
I have tried to search but it doesn't like to include 4G (to short to be included) in the search box so forgive me if I wasn't bright enough to find this somewhere else.
My EVO will scan for 4G service. It then says connecting to Sprint, then flashes disconnected and scans again only to say connecting to sprint. Rinse and Repeat this process over and over. I have had this issue both on clean installs of fresh rom and currently on Koni's elite series rom. Anyone have this issue as well/and or know of a solution.
I do have a 4G MAC address so I would think that I should be able to connect.
Thanks in advance for the help
Click to expand...
Click to collapse
Well for one are you in a strong 4G coverage area?
Try shutting off your phone, pull the battery for a minute or two and restart your phone. (If you call Sprint and tell them this issue - this step will be the first one they tell you to execute)
Also you can try updating your profile and PRL, When I am having weak signals under 4G/3G - I update my profile & PRL and it always seems to fix the signal issue...
hope this helps
JS3

this happens to me when trying to connect to a 4g signal from my apartment. it will say "scanning... connecting... obtaining IP address/disconnected/scanning...connecting..." (sometimes the "obtaining ip address" does not appear) yet if i try to connect in other parts of town it connects fine. wimax sucks as far as connectivity, so until more towers appear and the signal is better there's probably no way to fix your issue. ive tried every inch of my house, and of course by the windows is slightly better. if you can manage to get a "poor" or "fair" 4g connection you'll probably end up with slower speeds than 3g anyway. it's really misleading because the software indicates the phone is trying to connect even though the signal isn't good enough to maintain a connection. clear and sprint coverage maps indicate my address and neighborhood as "best" 4g coverage too, so i have little hope of this ever improving. there is a thread for updating your ##data# values to get the phone to connect sooner and stay connected longer which i think probably helps, but not enough for me (nothing you do on your end can improve the tower signal) and even if it did, like i said you're connecting at "poor" or "fair" signal and your data speeds will often remain slower than 3g.
Sent from my PC36100 using XDA App

I am good coverage areas, my work where I am now can get it in buildings and comically my home is exactly on the line of in-home/on-street. Tried pulling the battery to same results, I think I have current PRL 60675 PRI 1.90_003. Not sure what you mean for the profile though.
Thanks for the tips.

I can connect to 4g with a poor/fair signal now, and heres how I did it if anyone cares:
flashed joeykrim's rooted stock sprint rom (5.1 I think)
updated prl through settings menu
updated profile through settings menu
use msl reader app from market to get msl code
go to dialer and type (NOT call) ##DATA#
enter MSL, go to edit mode, tap the first out of the 5 or so menu items
press menu, choose "restore" (phone will reboot or power off)
turn phone back on and enable 4g with phone on window ledge.
somewhere along the line (flashing many many different roms and wiping a lot, trying various kernels and tweaks) I had gotten stuck in the seemingly irreversible 4g/wimax connection/disconnection loop. Now I can at least connect!
Sent from my PC36100 using XDA App

Related

4g and 3g alternating

my 4g and 3g signals keep alternating..... seems like clockwork every 10 or so seconds... and im getting 2 bars of 4g.. :/
anyone else having this issue? i've tried both radio versions.
Moved as not Android Dev.
If you move to an area where your phone loses 4g then it takes a second to switch back to 3g. If your phone keeps finding and then losing the 4g signal it could do this.
It could also be exclusive to the custom ROM you are running?.. If you are..
This is when I stay still... im in philadelphia where they have 4g... right now I'm rooted.. running rooted stock Rom. No 4g data transmission at all but I believe a lot of people are having this problem with the Rom? I believe I was having a problem before I actually rooted though.. anyone else?
Not till I tried to run Fresh rom then I tried damages rom same outcome my 3g and 4g keep altering went back to my rooted stock and its good again. When I tried to flash the 4g fix it would stay in 3g and the 4g would be stuck in turning on mode this was done while on the fresh rom
I had the exact same problem. It has nothing to do with signal strength.
For some reason, the Wimax is set to disconnect after 10 seconds if idle time.
Idle time is defined by the number of seconds no traffic is passing to or from the internet.
When it disconnects, wimax will rescan and reconnect to the 4G network.
I found a fix for this, you will need your MSL code though to fix this so call Sprint and ask for it.
##DATA#
EDIT mode
Put in your MSL code.
Wimax
Change "Wimax_idle_sleep" from 10 to 300 seconds.
Click menu > commit changes.
Your phone will reboot and problem solved.
clubtech said:
I had the exact same problem. It has nothing to do with signal strength.
For some reason, the Wimax is set to disconnect after 10 seconds if idle time.
Idle time is defined by the number of seconds no traffic is passing to or from the internet.
When it disconnects, wimax will rescan and reconnect to the 4G network.
I found a fix for this, you will need your MSL code though to fix this so call Sprint and ask for it.
##DATA#
EDIT mode
Put in your MSL code.
Wimax
Change "Wimax_idle_sleep" from 10 to 300 seconds.
Click menu > commit changes.
Your phone will reboot and problem solved.
Click to expand...
Click to collapse
thanks for the post this fixed the problem for me! also i used this tut to get my msl code: http://forum.xda-developers.com/showthread.php?t=697487
now the battery life is a lot better as well thanks again
This is great. I was trying to make these modifications directly in the [mac addy].tree.xml file and they wouldn't persist. A reboot and the values I modified were reverted to their original state. I didn't realize they had to be modified here.
deonjahy said:
thanks for the post this fixed the problem for me! also i used this tut to get my msl code: http://forum.xda-developers.com/showthread.php?t=697487
now the battery life is a lot better as well thanks again
Click to expand...
Click to collapse
Worked wonderfully.. Thanks
4G in New Jersey
I get 4G in my town, bound brook, NJ. Its almost as fast as wifi.
This problem was pissing me off to no end. This procedure fixed it perfectly! removing tree.xml first did not fix it, although some people have had that help them instead. Nothing is ever consistent but in the end, something usually works.

Strange 4G behavior - beyond speed tests

I have been feeling out my 4G connection for awhile now, and I am still having a strange experience with it. Speed tests always give good results, but actually using 4G for daily tasks is not working out well so far. Often times it loads pages and market or maps slower than with 4G...
I had been having this off and on all week, but I thought it was just my poor 4g connection at home. Anyway, now I'm writing from a mall with a very strong connection. Now I'm noticing when I load a page or open maps/market, it actually disconnects from 4G and loads with 3G for a second or two then switches back..
I've been using fresh, dc, and bugless ROMs, and always with the latest radio. I've had to apply the 4G patch a few times to get 4G working, but once it's up, it behaves the same...
Is it the ROM, my phone, or the nature of 4G in philadelphia?
I'd guess it's the nature of the 4g. It's still a new market. One thing, the bars on your phone only show the connection to the tower, not the connection to the internet. My 4g has been like that in places around Dallas, but closer to the heart of Dallas, I get more consistent connection. Someone correct me if I'm wrong, but that just seems to be the nature of technology here on the bleeding edge.
I might add, that for whatever reason, I cannot load my XDA bookmark to the evo 4g page on 4g at all, but it loads fine on 3g or wifi. I have yet to understand that one. Other pages seem to load ok though.
I've also noticed issues on xda, I think it's related to flash. I noticed if I load flash only sites on 4G it never loads or takes a stupid long time... If I cut to 3G it loads fine... On xda, it's the flash ads..
Having the phone process information and display it is much different then just doing a speed test. I'm in Philly also - but only use the 4G for tethering.
rutter9 said:
Having the phone process information and display it is much different then just doing a speed test. I'm in Philly also - but only use the 4G for tethering.
Click to expand...
Click to collapse
I agree completely, but the issue is that, on some pages (usually with flash) It loads and displays the information faster on 3G than on 4G... I'm not sure what would cause that. I'll try tethering and see if it's the same... I'll also try 4G when I'm in central philly...
I wonder if flash determines what quality to stream the content at? Like if you use sprint tv on 4g you will get higher quality video but it can be laggy trying to catch up to the stream. When on 3g the quality is a little less but doesn't skip around at all.
I'm having similar issues with my 4G connection. Some pages won't come up. The progress bar loads up to about 50% then either takes a really long time to bring up the page or not at all. All I get is a blank page. The xda forums are one of the sites I'm having problems with also. It loads up fine over 3G and WiFi. I'm currently running the OMJ rom, latest Radio, and the Fresh 4G fix. I'm not sure if the problem lies with my rooted Evo or the 4G network.
rutter9 said:
I wonder if flash determines what quality to stream the content at? Like if you use sprint tv on 4g you will get higher quality video but it can be laggy trying to catch up to the stream. When on 3g the quality is a little less but doesn't skip around at all.
Click to expand...
Click to collapse
That makes sense to me. Still, it seems strange that the network or phone one struggles to keep up like that. Ah well, like I said, the nature of things out here on the bleeding edge.
i have experienced similar 4g/3g flipflopping behavior and pisspoor wifi. its like the radio is very slow to get a connection as coming out of the pocket and then while in use it will go to 3g then say it's found a 4g and get on that and back to 3g. sometimes i'll see 4g w/ full strength but am unable to do any internet functions (web browser, pandora, meebo, appbrain all fail indicating no network). by putting it into Airplane mode...count to 3...take it out of airplane mode the radio reconnects and is able to pass data as expected.
i have done full cache, delvikcache, (and the other whatchamacallit) formatting between builds. and cleared the cache after updating the radio (even tho i shouldn't need to for Fresh .3)
i have not fussed with App2SD nor anything Flash related.
not sure if i live/work on the "edge" of coverage or if it's EVO (software or hardware) related. I"m leaning more to the coverage at this point. between testing it more as i move around town and next weeks froyo builds maybe the 4g gods will shine down upon me.
Increase WiMAX_Idle_Sleep(s) setting
I had the same issue and found these instructions which show how to increase WiMAX_Idle_Sleep(s) setting.
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
See ' [GUIDE] Easy way to get MSL without calling Sprint or using CMDA Workshop' to get MSL Code, or just call Sprint and ask for it.
mgshultz said:
I had the same issue and found these instructions which show how to increase WiMAX_Idle_Sleep(s) setting.
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
See ' [GUIDE] Easy way to get MSL without calling Sprint or using CMDA Workshop' to get MSL Code, or just call Sprint and ask for it.
Click to expand...
Click to collapse
I work in Philly and have the 3g 4g connection problems too. Your fix did not work for me. No matter what Rom or fix I've tried I can't keep a stable 4g connection without the stock Rom flashed. Sometimes WiFi tether will work on 4g with a custom Rom but anything else and I have all kinds of connection issues. I don't think its the network because 4g connection cards work just fine.
Edit: my main cause of concern is that simultaneous talk and data. I like to be able to talk and still follow sports scores while working. Sticking to stock for now.

Evo - Won't stay in 3G coverage

I'm having trouble with my EVO staying in 3G coverage. My phone is fully rooted and running Froyo (The problems were the same with the Eclair build however), have the 2.05+ radio installed (however the problems were the same with the 1.39 radio as well) and I'm living in Michigan.
At any given time my phone will slip into 1X coverage and will seem to lock in there. When I first received the phone I felt like the phone quality was subpar compared to the Hero I had prior. I'm not sure if its been a firmware issue or network issue or simply a phone issue (starting to think the later), but hoping its a simple fix with something else.
About a week ago I was on a trip across Michigan which should have had 3g coverage the entire way (I was a passenger and trying to use wireless tethering to do some work along the trip). I would constantly go into 1X and would have to restart my phone to get back in 3G. Even at home I'll go into 1X and will have to reboot my phone to get it back to 3G.
I've tried Real Signal as well during these times and it also shows no 3G signal.
Anyways, anyone else experience this? Is it likely a bad radio or something else. I hate to have to return the phone and go through that process plus root again but I might have to at this point.
Thanks for any help that can be provided!!
Hmmm, whereabouts in MI? I am all over the south east and have never seen my phone drop out of 3G yet.
Have you tried wiping everything and trying stock rom w/OTA 1.47 just to make sure it isn't the ROM?
I am having the exact same problem. Using 2.0xxx radio and Fresh 0.5.3. I recently exchanged my phone and got a new one. The first phone did not do this
Try this:
When it shows you no 3G coverage, instead of restarting, go to-- SETTINGS> WIRELESS & NETWORKS> scroll down and look at "Mobile Network". When i get the 3g problem it says "Connection Failed". I think uncheck that box and re-check it and it connects back to 3g again (for a time, but then I have to do it again).
My MOBILE NETWORK settings are: Data Roaming = OFF, Always-on mobile data = ON, and CDM Roaming mode is set to: SPRINT only. Call guard = ON but i dunno what that means.
I dunno wtf is going on with this. Im in Houston and this issue is really pissing me off because i actually got a Novatek screen this time and don't want to risk taking the phone back and getting the Epson...
Anyone else experiencing this retarded issue?
Elegant: I'm in SE Michigan as well. I've tried several roms and have had issues with them all. I'm currently using a Froyo rom with similar issues as I've had with stock and other eclair roms.
As for checking/unchecking the box as you stated in Froyo I don't have that option available... I'm sure there's another way to get to it but I can't through settings. I think there was a #* code to get to where you are talking about but I'd have to look again.
It is a very annoying issue and like yourself I don't want to have to return my phone if there's a simple fix.
On a side note: How do I find out what panel I have? I've been considering the kernel that would get rid of the 30 fps cap but haven't yet pulled the trigger in part because I don't know which panel I have - and because I need to learn a little more about it before I go ahead with it.
http://forum.xda-developers.com/showthread.php?t=719763
Post 3 tells how to determine screen
Thanks for your help - got the kernel and now get around 40 FPS. Now if I can just figure out why the phone goes in and out of 3g on occasion. Its really not as big a deal when I'm at home but when I travel it is a pain.
well i returned my phone and got one with an Epson screen. im using Fresh 1.0.1 and it is even worse. i cant even use 3g data for more than 5 seconds before it disconnects. i've read some stuff about APN but dont know how to refresh/update them. i've updated PRL and Profile and nothing helps. how am i having this problem with 2 phones running 2 different ROMs? last rom was fresh 0.5.3 and now it is fresh 1.0.1...
anyone help with this APN issue? (i dont even know what APN stands for)
i actually am using the kernel for 55 FPS for Epson screens. would that be a factor either?
I'm and having the same issue with 3g.
Every thing worked fine with the first stock root of 1.32.651.1, PRI 1.40_003, PRL 60666.
With the second root of 1.47.651.1, PRI 1.34.651.1 now my 3g is unstable.
I don't know what FPS has to do with any of this, but I put radio radio-1.39.00.04.26 and it seems to improve a tiny bit, but I don't know how to update back to PRI 1.40_003.
Not happy
Also having problems in SE Michigan. Just started today after installation of Fresh 1.0.1 and the new radios. I also have a co-worker with and unrooted EVO and the latest OTA/Radio with the same problem.
I have a rooted EVO (DC 3.2.3). My wife has a stock EVO (fully updated).
Last night our phones started bouncing between roaming/sprint 3G, while we were sitting at home.
We started getting this error if we turned off Data Roam:
"Data Call Failure
Error Code 67: Registration failure. Your PCS Vision username and/or password may be incorrect. Please try again."
The error pops every time it tries to connect to Sprint's mobile network and fails.
We also live in Michigan. Perhaps they are doing provisioning?
Rebooting + update Profile/PRL seems to help, sometimes, but not permanently.
I am having the same issue with my 3g coverage.
When I go into my settings and turn mobile network on, it connects but then immediately says connection failed.
Does anyone have any suggestions as this is getting really annoying and frustrating.
Went to a Sprint store last night; apparently Michigan was having some significant network issues (the store reps said their phones kept getting disconnected as well), and that it was expected to be resolved by sometime today. After a reboot last night, I haven't had any more issues myself.

[SOLVED] 4g/3g randomly disconnecting and reconnecting

I know there are a lot of posts about internet connection problems, but I couldn't find anything exactly like my issue.
If I only have 3g on, my Evo will connect and stay connected for a few minutes, then it will disconnect for about 20 seconds, and reconnect agaoin for another few minutes... and the cycle continues.
If I turn 4g on and 3g off, the same thing happens with the 4g.
If I have 3g and 4g on, the same things happens except sometimes 3g will be the one to connect and sometimes 4g.
Wifi works great.
My Evo is brand new and recently rooted, running Myn's Rom RLS4.
anyone had similar situation or resolutions?
THnkas!
there are only pockets of 4G so far. dont expect there to be 4G around like 3G is. as it is, 3G still isnt dat big/nation wide, but 4G is like rare. its like a needle in a haystack. the needle is 4G surrounded by the Hay/3G
Thanks,
the thing though is that my wife's unrooted Evo always maintains a strong 4g connection.
It wouldn't bother me too much the same thing happens when I use 3g. it reconnects every 5 minutes or so. Maybe rooting it caused damage?
Could flashing a different radio or wimax help?
Sent from my Evo using XDA App
Don't flash radios... that is all
For anyone with similar problem, I found my answer here and fixed my connectivity issueshttp://forum.xda-developers.com/archive/index.php/t-704845.html.
clubtech said:
I don't think it has anything to do with the ROM.
If when you are connected to 4G you can access the internet, only suddenly 4G it drops for no reason and switch to 3G and then reconnects to 4G and goes on and on, below is the solution. if when you are connected to 4G you can not access the internet at all, the below wont fix it for you and it is probably a problem with your rom.
You will need your msl code to fix this, loop up in the forums to to obtain your msl code from Sprint:
hit ##DATA# > Edit mode.
Put in your msl code
Chose WIMAX
Scroll down to Wimax_Idle_Sleep
Change the value from 10 to 300.
Click menu, commit changes and restart the phone.
This fixed it for me and i never drop 4g (when in good coverage) again.
Basically Sprint has some STUPID setting that tells 4g to go into "sleep mode" of no data is passed on the 4g connection after 10 seconds which is essentially disconnecting 4g.
The problem is it goes into sleep mode (disconnecting), but then rescans and look for a 4G signal > reconnects to 4g and if no data will be passed in 10sec it will do the same again in an endless loop.
10sec to put a connection into sleep mode is really low so change it to 300sec.
The odd thing is that this is only happening in certain locations and with certain towers.
I tried to call Sprint and explain about this issue but my attempts fell on death ears.
Go ahead and try the above. if it helps you please someone make this a sticky as you are not the first i see having the issue.
Click to expand...
Click to collapse
You'll need your msl number to do this. SImply download msl reader from the market.
Can you change any of the other settings that would make it work better?
Scan attempt
Scan retry
Thanks for this info, I gave it a try but I still cannot connect without doing a profile update and or PRL update.
Todd
chasehearn said:
For anyone with similar problem, I found my answer here and fixed my connectivity issueshttp://forum.xda-developers.com/archive/index.php/t-704845.html.
You'll need your msl number to do this. SImply download msl reader from the market.
Click to expand...
Click to collapse

[Q] HELP!!!!! 3G no good!

my phone has been rooted for 1 year now and so far have had no problems what so ever, but just recently i flashed synergy rom and all hell broke loose. my phones 4g works fine and so does wifi but my 3G would not start, it would turn on for about 1 second then go straight to 1x.
things i have tried......
update my profile and prl...nothing
##data##, menu, restore....nothing
pulled the battery like about 155752 times....nothing
nandroid restore to a time where it was working...thing
flashed like 6 different roms and still nothing works.
flashed new radios and still a no go..
i tried to do the whole metro pcs flash but then changed my mind not to go to metro as its network is crapy. i went to qpst and cdma and reverted everything back to how it was, so i dont see why it would mess up my 3G
i have no idea what else to do, any help will be greatly appreciated.
If it is 1x, that shows the true data strength. You may have excellent connection, but poor data in that area, or the server is just temporarily overloaded. It'll correct itself. Previously, sense roms would always show 3G even if it was a 1x connection, but most developers put in that fix to show the true strength, like in aosp.
Thanks for the reply. the thing is that my wife has an evo as well and shes right next to me and gets perfect 3g data connections, and i was getting error 67 upon trying to update prl and profile. as soon as i did the reset on the ##data## it went away, and now it wont even connect to 1x at all...man its so frustrating, ive searched and search but nothing.
same thing has happened to me, tried chatting 3 times, and called tech support once, so far no data.
try this...i did not work for me at all but it might work for you...good luck buddy you'll need it lol...this crap is frustrating as hell.
http://forum.xda-developers.com/showthread.php?t=1045629
ive had similar problems... just flashed a rom,, 3g working but hotspot isnt.... i need help too
Sense ROM's show 3G to identify a data connection, while the bars are actually displaying the voice connection. I believe aosp ROM's strickly display the data speed since voice reception is generally good. This may just be a placebo affect and you think you have poor 3G. I would suggest running a speed test on both ROM's (your current one and the one you found "good" data speeds on) to ensure that it's not the ROM itself.
Sent from my PC36100 using XDA App
I've got the same exact issue, but I've been on Synergy for a while now. As of last night though, no 3g... My France's unrooted EVO works just fine, and I've been in a few different areas, so I know it's not the tower. I've done the same things the OP has done and still nothing... Is it possible for the Rom to fry out the 3g??
Sent from my PC36100 using XDA App
Ok ive got mines working. However its still a little sketchy but atleast 3g doesnt go away. After going tjrough the steps in my last post, I did ##786# and resetted everything. Then reflashed my rom and walah!
This worked for me.
Step 1: Open dial pad , ##3282# enter
Step 2: Select "Edit Mode", then input your MSL number
Step 3: Select "Data Profile", then press menu button
Step 4: Select "Restore", then press ok. Should reboot on it's own. If not reboot.
You said you did something similar but figured it wouldn't hurt.
I did that, but didnt work for me. However every phone is different and every little bit helps.
Sent from my PC36100 using XDA App

Categories

Resources