[Q] How to fix unresponsive screen? - Epic 4G Q&A, Help & Troubleshooting

Hi. I flashed a friend's epic with the DK28 update, did the one click root method, and flashed multiple roms (Frankenstein, bonzai, midnight) and they all had the same issue. The screen is very unresponsive to the point where she has to use the keyboard to navigate through the phone. She can't use the touch screen at all. I decided to flash dk28 stock in case the problem was with the roms themselves but it still has the same issue. If anyone can help me with this I'd greatly appreciate it as I've looked through many pages on here looking for a similar issue or a fix but can't seem to find it. Thank you.

wheeziestorphan said:
Hi. I flashed a friend's epic with the DK28 update, did the one click root method, and flashed multiple roms (Frankenstein, bonzai, midnight) and they all had the same issue. The screen is very unresponsive to the point where she has to use the keyboard to navigate through the phone. She can't use the touch screen at all. I decided to flash dk28 stock in case the problem was with the roms themselves but it still has the same issue. If anyone can help me with this I'd greatly appreciate it as I've looked through many pages on here looking for a similar issue or a fix but can't seem to find it. Thank you.
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Click to collapse
I suspect that you issue is not related to DK28. I would suggest that you Odin back to stock.
http://forum.xda-developers.com/showthread.php?t=794138
Start from scratch at the last OFFICIAL release. If it continues while stock, it more than likely hardware related. If it's fine stock, then start over with the DK28 install.

done12many2 said:
I suspect that you issue is not related to DK28. I would suggest that you Odin back to stock.
http://forum.xda-developers.com/showthread.php?t=794138
Start from scratch at the last OFFICIAL release. If it continues while stock, it more than likely hardware related. If it's fine stock, then start over with the DK28 install.
Click to expand...
Click to collapse
Thank you. I'll give it a try.

wheeziestorphan said:
Thank you. I'll give it a try.
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Click to collapse
after putting my phone thru a lot of flashing, rooting, and other things, i occasionally have that issue, where everything works on the phone except the touchscreen. but it never persists.... i can't remember, but i think i usually just let the screen go to sleep and lock, then when i wake it up, it works. if not that, then a reboot usually fixes it. in any case, it had me worried for a minute, but completely went away. that's my experience with that issue anyway....

yogi2010 said:
after putting my phone thru a lot of flashing, rooting, and other things, i occasionally have that issue, where everything works on the phone except the touchscreen. but it never persists.... i can't remember, but i think i usually just let the screen go to sleep and lock, then when i wake it up, it works. if not that, then a reboot usually fixes it. in any case, it had me worried for a minute, but completely went away. that's my experience with that issue anyway....
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Click to collapse
Thanks for your reply. But I've tried rebooting, reflashing roms, flashing back to stock rerooting and reflashing, and I always get the same issue. I know it isn't a hardware issue because it doesn't do it with the original firmware. I guess I'm just going to have to wait for the official update.

Related

Row 7,8,9 no longer working

I don't know what I did but for whatever reason my screen is no longer responding on the 7,8,9 row on the phone. Mods if this is not in the right place can you move it please.
The last thing I did was change evrc to evrc.b and now the row doesn't work. I'm using fresh's rom if that makes a difference.
try recalibrating Menu-Settings-Lang&keyboard-Text input- Calibration (at the bottom)
unfortunately after re-calibrating AND resetting back to factory it still doesn't pick it up.
ok i just did a data wipe and a dalvic-cache wipe and re-installed fresh's rom to see if it would fix the problem, unfortunately it doesn't look like it worked at all. i'm still getting no input on the 7,8,9 row. anybody have any other idea i can bounce around to try to fix my touch screen problem?
timothydoanpham said:
ok i just did a data wipe and a dalvic-cache wipe and re-installed fresh's rom to see if it would fix the problem, unfortunately it doesn't look like it worked at all. i'm still getting no input on the 7,8,9 row. anybody have any other idea i can bounce around to try to fix my touch screen problem?
Click to expand...
Click to collapse
Have you tried reflashing the stock ROM to see if it's simply a hardware issue?
VoXHTC said:
Have you tried reflashing the stock ROM to see if it's simply a hardware issue?
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Click to collapse
first off, this should be in the q&a board, IMO.
second, i agree completely with the previous post. i would reflash to completely stock. if the issue persists and is consistent, as in those rows NEVER work no matter what (stock software or custom software), i would take it back to where you bought it, sprint/radio shack/best buy. it should be easy to demonstrate to them the issue and they shouldn't have any problem exchanging your current model as defective for a new one.
if the issue is fixed by flashing stock software ... then that's another ball game and we can work with that when we get there so keep us updated!
ok really noob question but when you say stock rom, do you mean stock rom that is rooted or completely stock like out of box, and if that's the case where do i get the stock rom from? also would this screw up my root access?
edit:
will this one work forum.xda-developers.com/showthread.php?t=685835?
ok so yeah i did a flash to the stock rom and it's still a no go. >_< looks like i'm taking it back to sam's club to get it replaced then.

[Q] Buggy screen on any DK28 rom

any time i try to flash to anything dk28 based, i get the same result. the touch screen (almost) randomly stops responding to input. seems to be related to keyboard opening, but not always. example: from sleep, wake > slide unlock > slide notification bar > tap... "damn it..." can't open the notification unless i sleep it and start over. this is not a hardware problem so far as i can tell as it works fine when flashed to stock. it's less than 2 weeks old and no, i did not spill anything on it. am i alone here?
not new to android, nor am i new to flashing roms, hacking portable devices / electronics in general or using forums. i did search and nothing matched my issue. please don't treat me like a noob just bc my account is new.
As of this morning my phone seems to have developed this kind of behavior, out of the blue. I have no idea what caused it, just that it is exceptionally frustrating.
further info:
...this was all using cwm3 one click with conversion to ext4. just installed cwm 2.5 and flashed the zip version of dk28 (from here) and got the same result again... damn it... back to the beginning again...
Flashed Nebula (seven sisters) and got the same... I mean, if it did this on stock fw I would obviously exchange it... but its only when I flash. So either I'm doing something wrong, there is something wrong with my handset or there's something with cwm or dk28 causing this. Not outside the thought of me doing something wrong, but I've tried so many different things at this point... the only thing I have left I think is flashing dk28 as an update. Is there one around?
Sent from my SPH-D700 using XDA App
my epic was doing the same thing after i flashed midnight but then just a soon as it started it stopped and hasnt happened since. ive tried to recreate to solve it but to no avail if you figure anything out please let me know
Odin back to stock = fine.
flash update.zip for here = intermittently unresponsive again.
seriously... no one else is getting this continuously? i mean it's pretty unusable...
I'm still getting it pretty consistently, I haven't flashed back to DI18 to see if that fixes it. (Odin and I have a bitter history) I suppose if I'm going to take it back I need to flash it back though.
yeah, i did something wrong the first time with Odin but i'm pretty comfortable now. don't know what i did before, but it failed and nearly bricked. as i understand it now:
1. remove sd card (i just go ahead and pop out the battery while i'm at it)
2. boot into download mode (boot while holding "1")
3. select victory PIT and DI18 in PDA
4. uncheck everything but restart
5. connect handset and verify that it is seen
6. go.
have done this about 10 times now and haven't had a problem... until i try to do go to DK28...
I think i'm going to have to wait for official FROYO... it's killing me but i don't want to try to walk into sprint like "hey, my rooted phone doesn't work right...". if it still happens on official 2.2, i will swap.
Mine does the exact same thing. I asked about it yesterday because I couldn't find anyone with a similar issue but the only answer I received was to go back to stock and try it again. I did that and I got the same result.
I ended up just taking the phone into a Sprint repair center, they replaced the screen and didn't even mention the DK28 Bonsai 2.0.1. For free, in less than three hours.
I'm a little confused, are u flashing DK28 with Odin?
It doesn't seem to matter how I flash:
tried flashing just DK28 in Odin
tried flashing modem/pit in Odin and ROM in CWM3
tried the same with CWM2.?
tried update.zip from stock recovery
all get the same result. Behavior seems to actually be time based - like when wake from sleep, it responds for a few seconds and then stops. it doesn't come back until i sleep/wake again, then it's fine.
UPDATE
EB13 is out, installed and still causing an issue. I will be going to the Sprint store later. Still don't know why this didn't happen on DI18, but whatever - happens on official release now so a replacement is justified.

[Q] Random Reboots

Hello,
I am new to this forum, so If this is the wrong place I do apologize.
Ive recently purchased a new ET4G and decided to root it. I had another one rooted with no problems. Ive been using a couple different roms and this random reboot has became more frequent and has followed me with each ROM.
I have tried to ODIN back to a stock ICS build with Root and then flashing ROMS over again. I still received the same problem.
I am currently using FD26 stock with the addition of root. When the reboots happen. It seems to drain my battery drastically.
Example:This morning at 50% phone reboots and I am at 9% when it comes back on. After a couple reboots it becomes stuck and only a battery pull will allow it to reboot once again.
Anytime I flash a ROM I always follow the recommended flashing method. I do all the appropriate wipes. Id usually think It was the kernel, but even after trying different kernels the issue still happened.
If anyone could shed some light on what could be happening. I would be very appreciative.
do you do complete wipes prior to flashing?
Yes, I do. I usually wipe Davlik and then will run Caulkins format all zip before I flash any Rom. I always odin back to EL26 w/ CWM to flash through to avoid any conflicts with that.
I have no idea what to try next. I've went back to stock a couple times.
This same thing was happening to me honestly about 10 reboots a day and sometimes it would drain me down about 50% battery. I odined back to stock gingerbread using sfhubs latest method, reinstalled clockwork mod and have not had one reboot since. I think I may have heard though that the fd26 build has reboot issues so I would look into that as well. Though I see that you have tried what I have said not sure if you used sfhubs method or not but if so I would just take it back to sprint.
Have you tried flashing this? http://forum.xda-developers.com/showthread.php?t=1433101
I would flash the full restore and if it keeps rebooting unroot and return to Sprint for repair. In the meantime make sure you are not using a cheapo charger and even charge via usb only if its not too much trouble.
someguyatx said:
Have you tried flashing this? http://forum.xda-developers.com/showthread.php?t=1433101
I would flash the full restore and if it keeps rebooting unroot and return to Sprint for repair. In the meantime make sure you are not using a cheapo charger and even charge via usb only if its not too much trouble.
Click to expand...
Click to collapse
+1
Seriously, if you're having problems, to narrow it down you should not be on a leaked Android OS that is still in the testing stages. Always odin back to stock rooted to troubleshoot any issues, report back and we can get go from there.
Edit: If you need help getting back to stock rooted, please ask for help too.
Thanks for all the replies guys. I didn't try flashing the EL29 Restore, But I did try the EG30 and just OTA updated to EL29. It still didn't fix the reboot issue. Even when the phone wasn't rooted, it still would still power cycle. I just went ahead and restored it again and took it to sprint.
It happened about 10times while waiting to talk to a rep in the store. They didn't have a problem setting me up with a replacement. For now I will just use my old 3D. Thanks for the help though everyone.
I'm still stock EL29 till ICS comes out, but I get a reboot every couple days. It actually happened last night about 2AM and woke me up when the Sprint sound came on. Thought maybe there was some update (ICS?) that had caused it, but i didn't see any reason for it. It wasn't charging at the time and the battery was pretty full... Was hoping ICS update was going to fix this, but it doesn't sound promising.
RaheemA said:
Thanks for all the replies guys. I didn't try flashing the EL29 Restore, But I did try the EG30 and just OTA updated to EL29. It still didn't fix the reboot issue. Even when the phone wasn't rooted, it still would still power cycle. I just went ahead and restored it again and took it to sprint.
It happened about 10times while waiting to talk to a rep in the store. They didn't have a problem setting me up with a replacement. For now I will just use my old 3D. Thanks for the help though everyone.
Click to expand...
Click to collapse
On a previous phone (Samsung Moment) I had that issue and it turned out to be a bad battery. They let me borrow a battery in the store and it went away.
Reboots are ICS related.
Sent from my SPH-D710 using Tapatalk 2
revamper said:
Reboots are ICS related.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
got reboots in GB as well so I don't think its solely ICS related... IMO
Yeah... I still was hitting the problem while on Complete stock GB. The phone could have honestly had the problem prior to rooting and flashing. I didn't keep it stock long enough to know for sure haha
Probably not related, but I was having reboot problems due issues with App2SD, so i figure it is worth mentioning just in case...
Issue 25563: OS keeps rebooting when lots of apps are moved to SDcard! HUGE BUG IN ANDROID OS 2.3.5 (and higher)!

[Q] Screen becomes unresponsive

Hello and good afternoon,
I received this Xperia Arc (LT15a) from my dad to fix and I can't get it worked out so here it is
When you unlock the phone the screen responds to touch, I can swipe back and forth as one would expect. If you keep your finger on the screen or touch it atleast every second the screen stays responsive. If however you stop using the screen, sometimes for 10 seconds most the time just 1 second and the screen will no longer respond. In order to get the screen to respond you have to lock the device and unlock it again, as if refreshing it or restarting the touch screen service in the phone is the fix... temporarily.
I saw a thread somewhat like this and the fix was to downgrade to make sure no bad firmware had been put on so I downgraded to the 4.0.2.A.0.42 that the phone shipped with. This didn't solve the issue. I tried all sorts of firmwares thinking perhaps one would work. My dad tells me that this started happening when he updated the phone to 4.0.4 through the Sony upgrade software.
Has anyone run into this or do you guys believe this is more likely to be a hardware problem (which seems strange because I would think the screen should either work or not)
Thank in advance.
Hi @Laydas,
This is a weird one, for sure.
I've seen something similar on my phone, and for me the problem was definitely linked to an "upgrade / downgrade" kind of thing.
My solution was to install another rom.
So now I guess your bootloader is locked (because the phone is not rooted).
So the best thing to do is to try flashing a stock rom using "flashtool".
Here's some pointers to help you on your way...
Try this thread - http://forum.xda-developers.com/showthread.php?t=1304634
you're looking for info on flashtool, and on stock roms (I think that some stock roms are available in post 2 of the thread)
On top of that, there is an older thread (so a bit outdated) here - http://forum.xda-developers.com/showthread.php?t=1133650
It has good background reading thread to get a grip on all the ideas involved.
Good luck
I forgot to mention that I had already rooted the phone
I have used flashtool to restore the stock rom which didn't solve the issue either.
I have now taken the phone apart to check for loose connections, everything looked good.
I put the phone back together, tried it out, I still have the same screen issue.
Laydas said:
I forgot to mention that I had already rooted the phone
I have used flashtool to restore the stock rom which didn't solve the issue either.
I have now taken the phone apart to check for loose connections, everything looked good.
I put the phone back together, tried it out, I still have the same screen issue.
Click to expand...
Click to collapse
OK, wow. This problem is really sticking around.
So my next question is: - Do you have an unlocked bootloader?
If yes, then try flashing a custom kernel and a custom rom.
My favourite ICS based rom is JJ's Hybrid - http://forum.xda-developers.com/showthread.php?t=1537717&highlight=jj+hybrid
It works 100% with the ArcKnight kernel.
If your bootloader is locked, then you cannot flash a custom kernel. You can still try try the JJ Hybrid rom to see if it sorts out the problem.
At this point I'm running out of ideas. For me this issue was software related, so flashing a different kernel and rom fixed my problem.
It seems like your issue is software related too (because it popped up after an upgrade), but if you flash a rom and a kernel, then there's not much else that you can try flashing,,,
OK, maybe there's also a base-band you can try flashing - There's a base-band thread here - http://forum.xda-developers.com/showthread.php?t=1688049
So try a custom rom and a custom kernel, and if that fails try updating your baseband to 72 or 77.
That's all I can think of to completely overhaul your phone's software.
Please let me know how it goes...
Take care,
Hotfingers
The bootloader is locked on this phone unfortunately.
This phone is not like my other phones, even trying to get a custom rom onto it is a hassle as installs from zips in CWM almost always fail.
Pushing roms from flashtool works but I couldn't find the JJ hybrid rom in a ftf format for flashtool.
At this point I will continue trying to get a custom rom onto this phone when I have time but it has dropped off my priority list as it is being so difficult haha.
Thanks for the help, hopefully sometime next week I will be able to go through some of these steps and get back to this post on what helped
Laydas said:
The bootloader is locked on this phone unfortunately.
This phone is not like my other phones, even trying to get a custom rom onto it is a hassle as installs from zips in CWM almost always fail.
Pushing roms from flashtool works but I couldn't find the JJ hybrid rom in a ftf format for flashtool.
At this point I will continue trying to get a custom rom onto this phone when I have time but it has dropped off my priority list as it is being so difficult haha.
Thanks for the help, hopefully sometime next week I will be able to go through some of these steps and get back to this post on what helped
Click to expand...
Click to collapse
OK, thanks for the feedback. This isdefinitely weird...

Random reboots and freezing

Hey everyone. I am having random reboots and freezes. I was originally on a stockish OB7 rom. I decided to flash to the Alliance ROM but, I was having some issues. So I flashed stock OB7 through odin 3.07. Used CF-Auto Root. Then chilled. I started getting random reboots all day. About that time the OE1 came out so I thought skip it i'll just roll stock for a while but, low and behold some where in the update it got messed up and I lost my dialer and my camera. So then I essentially had no phone which, has caused me to have to use my wife's old Iphone, which pains me beyond belief. Because of OE1 not having a TAR I could not flash the ROM to fix it and I didn't want anything else random or crazy to happen so I waited for something with a TAR. So I flashed OF5 and still got random reboots and freezes that cause my phone to not turn on and I have to remove the battery to get it to power on. So, now I'm on OG5. It runs great but, still random reboots and freezes and won't turn back on . I can deal with a few random reboots but, I can't deal with the freezing and the phone not coming back on. Does anyone know the cause of this issue and are there any fixes? I have searched high and low. I have been flashing for a while so I know the steps there. Just looking for some help from the group. Thanks. Sorry for the long message I just want to try to be clear. Thanks again. I appreciate any help given.
Did u do a factory reset
dvtmg704 said:
Did u do a factory reset
Click to expand...
Click to collapse
Yep. Multiple times. Have odined numerous times. Wiped Cache. All that.
Odin og5
Beginning to sound like something wrong with the phone, if I'm understanding what you have reported the problem is president across wipes and Odin installs of 3 different versions of lollipop.
Did you ever change kernels?
Sent from my Cloudy G2 with Xposed Framework using Tapatalk
kenjesse said:
Beginning to sound like something wrong with the phone, if I'm understanding what you have reported the problem is president across wipes and Odin installs of 3 different versions of lollipop.
Click to expand...
Click to collapse
I really hope not. I hope that it will work it self out. I had a lot of trouble with OG5 when it came to Odin but, it did eventually take. If there is something wrong with the phone itself what could it be? I feel like I have read everything from freezing when changing towers, to damaged partitions, SD card issues, needing a new battery. I just hope it all pans out.
Aloysius01 said:
Did you ever change kernels?
Sent from my Cloudy G2 with Xposed Framework using Tapatalk
Click to expand...
Click to collapse
No I never changed Kernels on any of the ROMS. I would assume because they are stock they should be okay. Especially OG5 .tar file. It should have had everything.

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