Hi,
I've been using my desire for a while now. Today I switched from provider. At first everything worked fine. Then I reported the phone and I didn't had any gsm network. I tried another sim and everything worked. I tried the "defective" sim in an other phone everything worked. I got a new sim from the provider and tried again. Same story, initially it works. I reboot and no connection anymore. Now after some fidling with the settings I found that when I disable wcdma and turn on "only GSM" the phone finds a network (only gprs) and works. If I put it in auto mode, it gives no connection, in wcdma it also gives no connection.
The provider has no idea, HTC support Belgium has no idea. Can somebody help me witter this?
Grts Tom
Have you set up your APN settings correctly? Chances are you have not. Also I find my internet connection to have problems when I changed providers and sim cards, however I installed a completely new rom and wiped everything and redid all the APN settings and it works now It still a bit dodge, but I can toggle aeroplane mode on for 10 seconds, then off and it works.
Related
Solved for me @ post #5 http://forum.xda-developers.com/showpost.php?p=10865272&postcount=5
I've searched, read, and called my mobile provider (3 UK) to no avail, so I'm starting a fresh thread on this issue.
Relevant details:
Nokia E65 + 3 PAYG sim = ok
HTC Desire unlocked (from T-Mobile) + 3 PAYG sim = "Your sim card does not allow a connection to this network"
HTC Desire above, + O2 + Virgin sim = ok
From what I've learned this has nothing to do with Android os, ROM or RUU etc., and is purely a setting/sim/connection/whatever problem. Or is it?
I bought an unlocked T-mob-branded Desire which works with o2/virgin sims, but selecting my 3 network results in the "Your sim card does not allow a connection to this network" message - yet same sim is fine in my Nokia. Which I cannot work out as that implies it's a combination of phone+network, surely?
When I first got the phone, unpacked it, 3 sim in, it worked, so I rooted w. Unrevoked it and it still worked, then I Nandroid-backup'd (which I still have), then I tried I think Cyan rom 6ish, and Oxygen 2 rc6 with a Goldcard in place [goldcard has nothing to do with sim/connection, just flashing, correct?], no service/not allowed on network; same with oxygen rom. So I nandroided-restored and still no luck.
I unrooted by RUU-ing with:
RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00. 32U_5.11.05.27_release_signed.exe
(I'm on 3 so tried RUU_Bravo_H3G_UK_1.22.771.1_Radio_32.36.00.28U_4.06.00.
02_2_release_127568_signed.exe to get a '3-rom'd phone' but I can't downgrade-which is fine by me)
so I'm back to Froyo 2.2 stock/whatever it's called, and no luck still. I mention this as I'm sure all this rom-ing has absolutely nothing to do with it but would like to be clear.
Has anyone any idea what causes this occur - not connecting that is - would 'disconnecting from network, romming, loading a new rom w/ sim, connecting and getting maybe kicked off' be the case? Or is this certainly a problem with the sim and this phone and the network; or can somehow a phone be unlocked only on certain rom and not transfer (certain this is not correct) to another - unbranding via goldcard + RUU 2.29..... has been done numerous times by people yet I seem to get this problem.
Long post, but if someone can definitely help it would be greatly appreciated - while comments like 'have you rebooted' are nice, yes, I have many many times, wipes settings, factory restored data, input apn settings, *#4636#*#* doesn't show anything I can really find of use (I tried selecting GSM only, WCDAM only, neither work) and I've tried manually/automatically connecting to network but am plagued with my "Your sim card does not allow a connection to this network" message. Which ultimately makes my £300 phone as much use as an iPhone 4 being held wrong.
I cannot understand how my sim worked before on the same phone, but now after tinkering (nothing of which I think can effect this problem) it's not working again. Apart from my old Nokia.
goto *#*#4636#*#* and post your signal strength (in dbm) and LAC and CID values. It will also be good if you could attach output of logcat -b radio.
This is a well known problem with a no known answer.
Is the number stored correctly - i.e. it hasn't lost the '+' from a number starting 44?
Sent from my HTC Desire using XDA App
I had the same problem two weeks ago when I returned from my holidays. I put in my 3 UK sim and it refused to connect with that same error. Sim worked perfectly in other phones.
Finally 3 UK advised me to do a factory reset on my from the Settings->Storage menu which resolved the issue. You seem to have done a full restore from a RUU which probably should be equal to doing a factory reset. But it's probably worth while doing it anyway in case the issue was with the /data or cache partition which for some reason might not have been cleaned by the RUU.
Well, I *think* I've fixed this (for me at least) - just waited a few days and tested to make sure it wasn't a 'ymmv' quick quip fix.
Basically, I'm on 3 - 3G only - and phone was set to 'WCDMA (3G) preferred' - with low signal/reception (-113dbm) it seemingly tries to get the 2G signals around (Orange-whom 3 piggyback[ed] on in low 3G areas; and O2) while changing to 'WCDMA Only' forced it to only try 3G networks - 3.
So, try this:
Key in, but don't 'call': *#*#4636#*#*
Select Phone Information
Near bottom, Set preferred network type to: WCDMA Only
Fixed it for me instantly. Three mobile UK still has -111dbm as it's best reception here but now at least I can connect to it
Let me know if this fixes it for you (clearly, if you're on a 2G-only network selecting GSM only (2G) may work).
checked your IMEI matches from *#06# and the back of the phone?
Yep, IMEIs match. I think it's (been) purely a network choice/connection issue, at least for me.
hi all. I was as usual using my xperia j but 3g signal was low so I installed signal booster app and after boosting signal the app asked with a popup window to enter network unlock password. I without thinking anything entered 12345 and after this it said wrong network password. since this happened I am getting error on Xperia J (st26i) that your sim doesn't allow connection to this network. I tried with many sims but no signal. It always shows all networks when search for network manually. But gives that above mentioned error when trying to connect to any searched network. I checked if my imei is blacklisted but there's no problem about imei. its clean. I flashed stock rom, custom rom but nothing helped. how to solve this strange error.
Mehul (nope imei does not match)
lothaen said:
checked your imei matches from *#06# and the back of the phone?
Click to expand...
Click to collapse
no my imei is different, now what should i do
I posted that six years ago. I have no idea what my thought process was tbh
hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.
Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10
Hello! This is my first thread.
I've used XDA before for tutorials and such so I thought I would get probably the best help here for my situation. I have an HTC One M8 with Windows Phone 10 (Updated using a tutorial here) and it has been great! Better than 8.1 by a lot. I recently got a Tracfone sim for CDMA (the phone is verizon) and it worked just fine, no problem.
Yesterday, data would not work at all despite the fact that it said Verizon Wireless LTE and showed signs of data working. Anything I did to try and access the internet said "Not connected". I've looked in the sim settings and "IMS Services" says unregistered and "Internet APN" is set to VZWINTERNET. I've tried calling Tracfone support (which was a major waste of time) and tried changing the APN to the other suggested TRACFONE.VZENTP with no luck (it will not activate or use any custom APN). I have tried rebooting, removing and re-inserting the sim card, changing Mode selection to "Global" and "CDMA/LTE", tried other tutorials, other APN settings, all to no luck..
If anyone has had this issue before or knows how to fix it, that would be greatly appreciated. I'm traveling with family and need data to work.
TechEdison said:
Hello! This is my first thread.
I've used XDA before for tutorials and such so I thought I would get probably the best help here for my situation. I have an HTC One M8 with Windows Phone 10 (Updated using a tutorial here) and it has been great! Better than 8.1 by a lot. I recently got a Tracfone sim for CDMA (the phone is verizon) and it worked just fine, no problem.
Yesterday, data would not work at all despite the fact that it said Verizon Wireless LTE and showed signs of data working. Anything I did to try and access the internet said "Not connected". I've looked in the sim settings and "IMS Services" says unregistered and "Internet APN" is set to VZWINTERNET. I've tried calling Tracfone support (which was a major waste of time) and tried changing the APN to the other suggested TRACFONE.VZENTP with no luck (it will not activate or use any custom APN). I have tried rebooting, removing and re-inserting the sim card, changing Mode selection to "Global" and "CDMA/LTE", tried other tutorials, other APN settings, all to no luck..
If anyone has had this issue before or knows how to fix it, that would be greatly appreciated. I'm traveling with family and need data to work.
Click to expand...
Click to collapse
Nobody? No ideas?
Is this in the wrong section?
TechEdison said:
Nobody? No ideas?
Is this in the wrong section?
Click to expand...
Click to collapse
Followup:
Phone appeared to be in a bricked state. I was using it completely normal, then it froze on me. Completely unresponsive to even the power button for a good 30 seconds of holding down. Charge light not showing, doing absolutely nothing.
I ran across this: http://www.pocketables.com/2015/06/htc-one-m9-unresponsive-no-charge-light-wont-power-on.html
Could this issue with the apn and the recent frozen issue be linked? Possible a bad sim card or a hardware issue in htc or win 10?
I've had no luck getting it to start back up and I am in serious need of answers... The phone ran just fine for months.
TechEdison said:
Hello! This is my first thread.
I've used XDA before for tutorials and such so I thought I would get probably the best help here for my situation. I have an HTC One M8 with Windows Phone 10 (Updated using a tutorial here) and it has been great! Better than 8.1 by a lot. I recently got a Tracfone sim for CDMA (the phone is verizon) and it worked just fine, no problem.
Yesterday, data would not work at all despite the fact that it said Verizon Wireless LTE and showed signs of data working. Anything I did to try and access the internet said "Not connected". I've looked in the sim settings and "IMS Services" says unregistered and "Internet APN" is set to VZWINTERNET. I've tried calling Tracfone support (which was a major waste of time) and tried changing the APN to the other suggested TRACFONE.VZENTP with no luck (it will not activate or use any custom APN). I have tried rebooting, removing and re-inserting the sim card, changing Mode selection to "Global" and "CDMA/LTE", tried other tutorials, other APN settings, all to no luck..
If anyone has had this issue before or knows how to fix it, that would be greatly appreciated. I'm traveling with family and need data to work.
Click to expand...
Click to collapse
Tracfone APNs are only compatible with the GSM version.
If you have the CDMA version, first, make sure your device radio is unlocked. Only APNs that support that device radio can be used.
I have an Android version, and I'm not sure if enabling SuperCID could help you, as you'd be able to flash a radio that supports your Tracfone APN.
Sent from my HP ENVY m6 Notebook PC using Tapatalk
Phone looses 4G Data & Call function on turning off data. APN Settings auto deleting.
Hey, I bought a Nokia 6 2018 a couple days ago. Its great but has this one problem. I am using the Indian Model TA-1089.
I have 2 SIM Cards, one is by carrier JIO and another by TATA DOCOMO. I use the JIO SIM as prefered SIM for Data, Calling and SMS. When I put the JIO SIM in SIM Slot 1 and start the phone, it works uptil I turn off Data. Once I turn off Data and let the phone sit for a few mins, the next time I turn on Data the phone doesn't latch onto 4G connection and I don't get internet connection. Also, I cannot place any calls via the same SIM. When I try to place a call, I get a popup saying "Mobile network not available". Although I can receive calls for some reason.
While trying to find the cause of the issue I found out that when the problem occurs, the APN settings are automatically deleted from settings. If I try to manually add APN Profile with the correct values and try to save it, the profile doesn't get saved at all. Also, resetting the APN does nothing.
I tried resetting the network but the problem persists. Factory reset didn't fix it either. Tried another 4G SIM and the same problem occured with it.
Restarting the phone fixes the issue temporarily. So does deactivating and activating it. But its such a hassle.
Surprisingly when I put the JIO SIM in SIM Slot 2, it worked flawlessly. But it still doesn't mean the SIM slot 1 issue is fixed.
Has anyone else had this issue? Please help.