[Q] Phone won't turn on! Vibrates and Green LED only - Desire HD Q&A, Help & Troubleshooting

morning guys/gals,
last night i put my phone to charge, woke up this morning and turned on the screen and it said "no sim card detected, reboot device". Now when I rebooted the device all I get is 5 vibrates and the green led light stays on. Screen stays blank!!. I tried battery pull several times, tried vol-down + power but all I get is the vibration with the screen off and the led on.
When I hook my phone to the laptop I can't access it via fastboot/adb, it shows up as "Qualcomm CDMA Technologies MSM" with a yellow exclamation mark in the device manager. I tried forcing different drivers on it (e.g. adb composite, bootloader) but none let me access the device via cmd.
Now I got clockwork, running latest android revolution 2.0.8, device is radio-soff and eng-soff.
What am I to do now? Is there possibly a hardware fault? If I cant get to access to the device to restore it to stock, I'm going to struggle to get the device replaced, isnt it?
any help is very much appreciated!!!

What ROM were you running on it Prior to this happening?
was there any apps running in the background?
the Vol - + Power should get you into bootloader, if you cant get into bootloader I would be tempted to say fooked, and take it back to the shop as they wont be able to boot it either,, but thats the defeatist attitude...

lefty83 said:
morning guys/gals,
last night i put my phone to charge, woke up this morning and turned on the screen and it said "no sim card detected, reboot device". Now when I rebooted the device all I get is 5 vibrates and the green led light stays on. Screen stays blank!!. I tried battery pull several times, tried vol-down + power but all I get is the vibration with the screen off and the led on.
When I hook my phone to the laptop I can't access it via fastboot/adb, it shows up as "Qualcomm CDMA Technologies MSM" with a yellow exclamation mark in the device manager. I tried forcing different drivers on it (e.g. adb composite, bootloader) but none let me access the device via cmd.
Now I got clockwork, running latest android revolution 2.0.8, device is radio-soff and eng-soff.
What am I to do now? Is there possibly a hardware fault? If I cant get to access to the device to restore it to stock, I'm going to struggle to get the device replaced, isnt it?
any help is very much appreciated!!!
Click to expand...
Click to collapse
it sounds like a h/w fault, i had a simlar problem on my classic desire, turned out it was the 3rd party battery i bought that was at fault, yours sounds diffrent though hope you sort it out

darkenedhammer said:
What ROM were you running on it Prior to this happening?
was there any apps running in the background?
the Vol - + Power should get you into bootloader, if you cant get into bootloader I would be tempted to say fooked, and take it back to the shop as they wont be able to boot it either,, but thats the defeatist attitude...
Click to expand...
Click to collapse
ok very strange, I was playing i around with the phone, now if I pull the battery and connect it to the usb cable the light went red instead of green and it automatically booted in clockworkmod (thanks to the "bug"). vol down + power didnt get me there so once I was in clockwork I thought let me wipe battery stats (eventho I wiped them when rom was freshly installed). I thought the device is unplugged but the green light stays on (after full charge), maybe battery issue. Now after wiping battery stats I'm able to boot the device again.
Thats weird but hey atleast my device is back on track. Either faulty battery or some software bug, either way if anyone experiences a similar issues (phone wont boot, just vibrates 5 times and green led), just pull battery, connect phone to usb cable on your laptop or wallcharge and clockwork should boot up, wipe battery stats and u should be fine

You gotta love that ClockWorkMod recovery image

Hi
I had the same issue yesterday. After one hour of stress(I have DHD for 4 days), I finally find out solution which worked for me:
1.) pull out the battery from phone for at least 10 minutes.
2.) connect phone to the charger.
3.) pull battery to the phone and wait
4.) after orange light recovery should boot up.
5.) wipe battery stat.
6.) enjoy your phone again.
Hope this will help to somebody .

May I know why such incident occured?

thermoska said:
Hi
I had the same issue yesterday. After one hour of stress(I have DHD for 4 days), I finally find out solution which worked for me:
1.) pull out the battery from phone for at least 10 minutes.
2.) connect phone to the charger.
3.) pull battery to the phone and wait
4.) after orange light recovery should boot up.
5.) wipe battery stat.
6.) enjoy your phone again.
Hope this will help to somebody .
Click to expand...
Click to collapse
my phone doese not turn on, when i press the volume - with power button, green light blinks. would not go in to recovery mode. when only power button is pressed it vibrates three times and amber light flashes.
please help

ray00136 said:
my phone doese not turn on, when i press the volume - with power button, green light blinks. would not go in to recovery mode. when only power button is pressed it vibrates three times and amber light flashes.
please help
Click to expand...
Click to collapse
Having the same problem and wiping battery stats isn't working for me! See here for more info on my problem!

thermoska said:
Hi
I had the same issue yesterday. After one hour of stress(I have DHD for 4 days), I finally find out solution which worked for me:
1.) pull out the battery from phone for at least 10 minutes.
2.) connect phone to the charger.
3.) pull battery to the phone and wait
4.) after orange light recovery should boot up.
5.) wipe battery stat.
6.) enjoy your phone again.
Hope this will help to somebody .
Click to expand...
Click to collapse
Thanks for your reply! this worked for me, allmost.
I did however had to press the Power button ONCE to start the phone.
- Plugged in charger, pulled in battery, (orange light was turned), then after 25 sec I pressed the Power button - and Voila! My Phone started as normal.
I diden't need to do any "Wipe battery status", but after reading about it I did it anyway. It was'nt necessery though in my case.
THanks a lot you guys for your replys! I thought for sure my phone was dead.

try sptool to format your phone except the boot loader then try to flash the phone, if its not working then change the mother board !!!!!

Related

[Q] [Help] Defay dead - what could be the reason and how to rescue?

I've owned the DEFY for over two months, it is rooted but not flashed. Installed many apps and it had been working fine.
Today it suddenly go black when charging. Then, when pressing the power button, nothing happened. At first, when it was plugged into the PC USB port, the white LED was on. But later on, even the LED was always off.
Connected to PC via the USB cable, take the battery off and put it on again, the USB connecting and disconnecting sound was played on the PC. The Windows XP hardware manager briefly showed "Motorola USB device" and then it disappeared.
The screen is always black. Nothing seems to happen when pressing the power button, power+volume up, or power+volume down.
Please help!
I borrowed another DEFY and charged the battery to 100%. The problem persisted. The battery is good, for it can be used with the other DEFY.
Did you overclock your Defy? If yes, this might be your answer!
No. It has never been over-clocked. Just normal usage all the time.
If it can't even get to the recovery (hold volumn down) or bootloader (hold volumn up) screens, there's probably nothing can be done other than sending back for repair.
DEFY won't start after Flashing Chinese Froyo ROM
Hi,
I have the same problem: tried to flash Jboogie3 BlurlessGinger(2/16/2011).
Donwloaded the chinese rom from this thread: http://forum.xda-developers.com/showthread.php?t=895448
Flashed with RSD Lite: Result was "finished" and "PASS".
Pulled out the USB-Cable, LED light went off, but nothing happend.
Tried to reboot but no reaction from my DEFY. Even after pulling out the battery.
No Recovery Boot and no Bootloader Mode. :-(
Can anyone help please.
Thanky you in advance,
hartmuna
--------------------------
Hey guys,
luckily RSD was still able to connect to my DEFY even though it seemed dead. I reflashed the PL Froyo rom and it booted up smoothly. So be aware of the chinese rom!

[Q] HTC Desire Charge OK but does not boot at all

Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Hi! Have you tried to leave the phone without the battery for 1-2 minutes and tried a reboot?
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
bortak said:
Take the battery out, unplug it, hold power for 30 secs to get any remaining juice out.
Leave the phone for 24 hours (with battery out etc.)
Stick the battery back in, try again.
Click to expand...
Click to collapse
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Ryther said:
What would be the cause for such a behaviour? I'm a little curious (and relatively new to the android scene)!
OT: I've took a look to your troubleshooting guide, good job indeed!
Click to expand...
Click to collapse
Really no idea, and what I told you to do is not guarantee'd to work, it may help though.
And thanks, it sure has cut down repeat posts about repeat problems by about 90% here.
Thank you all for your replies.
I did leave the phone without battery for several days - same problem.
But I did not try to press the pwr for 30 secs without battery. I will try when I get home.
I tried following:
- take battery out and reset it. then hold vol dwn + pwr -> Nothing
- take battery out and reset it. then hold back + pwr -> Nothing
By the way, if I press pwr to turn phone on, it does not come up, but leaving it for a while it gets warmer.
It looks like the CPU is trapped in a loop and running at full speed!
Could a riff box repair it?
do a battery pull then hold back & power. That usually boots into fastboot mode, see if the phone is recognised with
Code:
fastboot devices
if it is run the 2.3 RUU.
Dear bortak
I have tried. It does not enter fastboot.
command "fastboot devices" returns blank.
command "adb devices" returns empty list
command "adb reboot-bootloader" givers "device not found error"
RUU gives usb error.
have you installed the proper drivers on your pc for it to connect with the phone?
If so, when you attempt boot into fastboot and connect your phone through USB do you get the "device connected to windows" sound, like when plugging in and external driver or usb?
Because if not even that sound gets played it most likely means that your phone isn't even able to get into fastboot or hboot...
windows does NOT play any "device connected to windows" sound at all.
I have all drivers installed correct on my windows 7. My other HTC devices (desire s, wildfire, wildfire s) connects correctly to the PC and I can get the serial numbers of them using "fastboot devices" command.
Now on work, I tried a windows XP - same problem no connection - no sound.
This desire does NOT get into hboot nor fastboot. I think taht the "bootsector" is correpted.
I even used a Goldcard (made thru wildfire) - not working either.
So fixing it thru USB the normal way is not working.
Is there any way to force the device to boot up from SD card??
I have several backups of the phone system on my 8GB SD card.
You have to find a way to re-flash the hboot. That causes the blank screen display. May be a bad hboot install or something :0 Unless you have S-off and can be detected in fastboot, you can reflash hboot, otherwise you will have to try the blind flash method using PB.IMG. Best I could think of.
Sent from my PB99400 using XDA
@Jonicraw, thank you for your suggestion.
Where to get the HBOOT PBxxxx.IMG for this desire?
And how to flash it blindly, since I have black screen and no connection to PC.
AbuTarboosh said:
Hi All
First thanks for a very good and informative forum.
======================
This was my first post/question and was placed in wrong section. Now it replaced. - Sorry for that!
======================
Information:
HTC Desire
rooted
S-OFF
EXT4 recovery
rom: runnymix...
sd-card partioned(by EXT4 recovery)
AMOLED
Motherboard and ribboncable was changed one month ago on warranty.
Symtpoms:
- Charges normally: orange charging/green full charge. Flashing orange/green without battery
- Cant NOT boot at all
- cant get into bootloader vol down + pwr
- can not be detected buy PC
- Battery inserted and charging: When pressing power to turn on => charge light goes off - and nothing happens. Leaving it in this condition for a while: the phone(mainboard) gets warm.
The phone was functioning perfectly before my son installed bootmanager app. He uninstalled the bootmanager app again without making any changes to the phone. It took long time (like freezing), so he did pull the battery out!!
Any help? Tried a lot of searches, none of them was as my problem.
Thank you
Click to expand...
Click to collapse
im also same problem wont to solution
asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Had the same problem. Mine could not charge at all and could not enter fastboot/recovery. Send the phone to HTC. I got back the phone with a new battery.
asad_sah said:
im also same problem wont to solution
Click to expand...
Click to collapse
Same s**t for me ... I tried everything you try and no results !
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
AbuTarboosh said:
Come on experts ... somebody must have knowledge to fix this common problem.
What about an "Unbrick Jig" like the one for samsulng galaxy:
MICRO USB JIG DOWNLOAD MODE DONGLE FOR SAMSUNG GALAXY S2/I9100/I9000
This device may force the cpu to boot from usb, getting it in "boot flashing" condition.
Click to expand...
Click to collapse
No such things exists for the Desire.
Tell me what state the phone is currently in now?
Yet no solution for this problem...
STATUS for my device is:
Problem solved by changing the motherboard.
I hoped we could find a good solution for this.
I have the same problem but my phone is already on it's 3rd motherboard. I suspect the battery might be the problem but cannot get any answer as to what the voltages should be. I have already submitted a post headed Battery Voltage but it hasn't attracted a reply.
Hi there,
I got the same problem.
Can I send the phone to HTC even if I have rooted it? I also opened it a few weeks ago to replace the broken touchscreen. Do I still have warranty?
Greetings
Mika

Desire Z wont power on :(

Hey guys,
Running ILWT CM7. Flashed about two weeks ago. My phone has been working fine except for the past few days where it's been constantly freezing, requiring a battery-out and turn on, and rebooting on it's own.
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. After ~25minutes, I took the battery out and tried again.
Phone seems completely dead, won't respond to power on, volume down and power on, no lights come on when charger cable is plugged in. When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
Tried leaving battery out for 30minutes and trying again, but no luck.
Any suggestions?
Cheers!
Stuck in RUU mode?
Kaph said:
Hey guys,
...
Last time it froze, I removed the battery and turned back on, and it got to the "htc" logo and froze. ...
Phone seems completely dead ... When USB cable is plugged in and no buttons or anything on the phone is pressed, my laptop attempts to install drivers.
... Any suggestions?
Cheers!
Click to expand...
Click to collapse
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall
catherall said:
Looks like your phone is stuck in RUU mode.
In RUU mode you see the silver "HTC" logo as long as your phone is connected to your computer with an USB data cable. No charging lights will show in this mode.
You can use the following command to boot your phone to Android:
Code:
fastboot oem boot
When that does not work, because your partition table or system partition might be corrupted, then you would have to use the correct RUU (Rom Update Utility) for your phone to get it back to a working state.
When you have a bricked internal memory chip (emmc) than nothing will work properly to restore your phone to normal working conditions.
In the case you have an engineering HBOOT you could boot a ROM from SD card, but that is a far shot.
Best regards,
Catherall
Click to expand...
Click to collapse
Thanks for the help
When plugged in with the USB cable -> computer, I still get no response from the phone itself. Screen doesn't turn on, still seems dead. My laptop still says "Installing device driver software" to no avail, and phone is still dead. No lights, screen is off, nada. As though it was powered-off.
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.
Remarks
Kaph said:
Thanks for the help
My laptop still says "Installing device driver software" to no avail, and phone is still dead
ADB Devices lists nothing, and fastboot oem boot hangs on <waiting for device>.
Am I out of luck? I could send the phone off for repair, but as I'm rooted I think warranty is void.
Click to expand...
Click to collapse
Windows seems to need a driver installation for using fastboot. Did you try to automaticall install device driver software? Have you installed HTC sync on your Windows computer?
When your device does not respond at all, and even refuses to connect in fastboot, then nobody can tell that you have been rooted.
Best regards,
Catherall
Sounds like your EMMC is fried, as of now I don't think there's a solution other than sending it back. Many say HTC accept and fix it even though it is s-off
Sent from my HTC Vision using XDA
did you get this worked out? i had a similar problem, ended up booting into fastboot by holding the trackpad and the power button, then just selected reboot and my phone powered on like nothing had happened, i was running the same rom.
Hey, did you alreasy tourned your phone to the fastboot mode?
Or does your device still have a black screen during boot?
I rooted this phone and when I was done trying S-OFF, phone would not respond to anything. It would only blink the orange notification light when I pressed Power and Vol+, or it would stay steady green with both Vol keys and Power. But the phone screen would never turn on. So after trying for hours to figure it out. I finally took the battery off, plugged the phone held pressed the power button and then put the battery in place the phone finally turned on and it worked. I turned the phone off again and it was doing the same issue. So I did the same step but this time with power and vol- to get in the bootloader and changed the hboot version to Desire Z. After that phone works perfectly, turns on and off with out any issues.
I did have to try the trick a couple of times idk why but it would work once in a while not everytime i tried it. Hope this helps anyone who also ends up with a similar issue.

Desire HD bricked!

Hey guys,
I've flashed quite a few ROMs in the past 2 years. Today, I flashed a new ROM and it worked fine. After that, I installed Nova Launcher and changed the density to 160 and the phone asked for a reboot. However, it isn't booting after the reboot. I can see the white HTC screen for 1-2 seconds, after that the display dims and then turns off. Can't go into the bootloader or the recvovery. The phone charges normally (can see the orange light) and on connecting to the PC, it gives the successful connection sound. Any tips on how to fix this? I've done S-OFF long back if that helps. I've tried removing the battery and inserting after 5-10 mins, however I'm still getting the same output.
EDIT: Guys, just noticed that the phone isn't turning off after the HTC white boot screen. The backlight starts and then turns off after a second, and then starts again for a second and this keeps repeating..
Pull the battery.
bananagranola said:
Pull the battery.
Click to expand...
Click to collapse
Tried it a 100 times, same result ..
UPDATE: Though I can't see anything on the screen, the adb seems to recognise it.
http://prntscr.com/1zf32k
prateek.htc said:
Tried it a 100 times, same result ..
Click to expand...
Click to collapse
Did you reboot holding power and volume-down?
bananagranola said:
Did you reboot holding power and volume-down?
Click to expand...
Click to collapse
Yeah, tried all possible combinations incl the usual power + vol down. The HTC logo appears for 5 seconds and then I can only see the backlight on the screen for another 2 seconds. This backlight then turns off and turns on repeatedly every 2 seconds and continues till I remove the battery again.
In short: No bootloader access, no recovery access. Just can see the device after I connect it to pc and type adb devices.
UPDATE: Fixed. Used the adb, on typing adb reboot-bootloader, I could access the bootloader. Thanks guys!
Same problem, Please Help!
My DHD, passes the HTC logo, then goes blank. The backlight doesnt go off, its just blank and remains like that indefinitely.
There is no charging led light when on the blank state,
The blank state does get detected by the computer.
Fastboot Commonader V1.51 says no fastboot device detected.
(P.S. My volume keys are water damaged and do not work, so i cannot use Vol- and power)
quasar_sky said:
My DHD, passes the HTC logo, then goes blank. The backlight doesnt go off, its just blank and remains like that indefinitely.
There is no charging led light when on the blank state,
The blank state does get detected by the computer.
Fastboot Commonader V1.51 says no fastboot device detected.
(P.S. My volume keys are water damaged and do not work, so i cannot use Vol- and power)
Click to expand...
Click to collapse
just try plug your phone to pc...then open cmd n change source to adb folder that you place..then type "adb devices" if your phone detected in there..then you can continue to next command type "adb reboot bootloader" or "adb reboot recovery"..next if you success go into recovery..just flash/ install another rom from there..
hopefully can help...
That worked. Thanks

P8000 won't boot

Hi all, i have problem with my P8000. My phone was discharged to 0%, and then i cant turn on phone. When i plug it to charger, blue circle do not light. i try to do:
1. Hold POWER - phone starts but when display elephone logo (1 second) telefon turn off
2. Hold POWER and POWER + - phone gone to bootloader, and them whatever i choose (recovery, normal) phone starts but after shown elephone logo turns down (like 1.)
3. Flashed stock rom via Flash tool (format + download) - like 1.
4. I have unpluged battery
after all, phone cant start... Someone can help me?
I think you have to leave it charging for a while before you are able to turn it on again. Just give it some time
jman0 said:
I think you have to leave it charging for a while before you are able to turn it on again. Just give it some time
Click to expand...
Click to collapse
I charged it for 48h and i cant turn it on...
mczlowiek said:
I charged it for 48h and i cant turn it on...
Click to expand...
Click to collapse
Try another charger/usb cable, just in case the one you're using is defective, or charge the phone connected to a computer
jman0 said:
Try another charger/usb cable, just in case the one you're using is defective, or charge the phone connected to a computer
Click to expand...
Click to collapse
another charger/usb cable did not solve my problem. When i plug phone into computer, then computer recognize it. I flashed stock rom with flastool, but problem was the same.... I changed battery (buy new one) but problem is this same...
blimps
mczlowiek said:
another charger/usb cable did not solve my problem. When i plug phone into computer, then computer recognize it. I flashed stock rom with flastool, but problem was the same.... I changed battery (buy new one) but problem is this same...
Click to expand...
Click to collapse
Hi,
I have/had the same problem. The problems started, with the phone powering down, at half the battery level. Then I got a spanish battery overheating message. After the message appears, the problem starts.
I solved the problem like this :
First you have to completely drain your battery. How to do that ?
- Go to the boot-menu (press power on button, and volume up at the same time). Select : Fastboot. The phone will halt. BUT, keep your phone in that state, so it consumes energy. After a while your phone will go out. After that : go again to your boot menu, but DON'T select any options. After a period of ± 5 minutes your phone will go out.
- THEN : remove your SD-Card, and SIM-Card.
- THEN : Connect your phone with the net-usb-charger. DON'T connect it to your PC.
- After 1 to 2 hours of chargeing, your down center button, should start glowing blue again.
I got my phone working again 2 times using this method.
I hope it works for you.
Phone Restored with this method! Thanks pal!
worked for my phone
thank you very much

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