One of my co-workers just got an HTC Droid Incredible. I kind of talked up the 'corporate directory' feature that I have on my HTC Hero CDMA (Sprint) and we can't seem to get his phone to be able to search our corporate directory and show phone numbers. I'm not sure what the software difference is between these two phones really, they both are HTC and they both are SenseUI so the Incredible ought be capable of at least as much as my little Hero right?
Anyhow, here's the steps that work for me, if anyone can shed some light on how we can get this rolling on the incredible let me know!
A. Requires an Exchange/Activesync account setup within android's 'Accounts and sync' Dialog. (I choose to sync calendar and email only, not contacts).
B. Once syncing is working well, just go to the "People" App, press the Menu button, then pick "Corporate Directory"
C. Search the directory for an individual, and view their contact information, my Hero is able to show the telephone number in addition to the name and email address however his incredible only shows the e-mail. This is true whether he is syncing contacts with the phone or not. We are both hitting the same corporate servers with the same account settings but getting different results. If you think our IT department will be of any help, you would be mistaken as they are clueless.
Any thoughts? Thanks in advance all for your input!
I can confirm that y Incredible ONLY shows name and email contact info in the Corporate Directory. This is a BIG pain for me coming from the Droid with the "Corporate Directory" app that showed all the info.
Also back in the days when I was running SenseUI on my G1, I remember the built-in directory showed phone numbers as well. I wonder why the version on the Incredible fails here.
I can pull name email and phone numbers on mine. I did apply the latest update, so that may have something to do with it.
I have received the latest update as well. But I only get names and emails when I search...weird.
Thanks for confirming that I'm not alone with the inconsistencies *bangs head against wall.
Anyone have any ideas for a solution to this?
^bump^
Wondering if anyone else can confirm/deny this as I'm trying to figure out what might be causing the problem... thanks for your help all!
I had a similiar problem. I installed Touchdown and now have full access to phone, email, and address. We are using an exchange 2003 server not sure if that has anything to do with it.
If root ever happens maybe this:
http://forum.xda-developers.com/attachment.php?attachmentid=271115&d=1264178916
Touchdown looks interesting but $20 for a feature that ought to work is a bit odd doncha think? Same goes for rooting the device, I mean, HTC Sense running on Android 2.1 ought to be close enough right? Should I have my co-worker lodge a complaint with HTC and/or Verizon on this one? It seems a bit off to me that this works for me and not for him, even though we have 2 different phones...
same here...
I have the same issue.
Exchange 2003 Enterprise, Global Address Book lookup works on every other device we have here including other Android devices. But myself and another person here who have Incredibles cannot do Company Directory (GAL) lookup.
I am suspecting that this is an application layer issue. This is my one major complaint about Android phones. Every hardware vendor has their own code layer on top of the operating system, and they tend to mess things up like this. Why else would HTC phones not hand the phone number to you other than they just jacked up their implementation of Android....
I am running latest firmware (2.1-update1), and software 1.22.605.2
[edit] We can look up people in the company directory, but the results are name and email only. No address, phone number, etc.
This is fixed in the 2.2 leaks. So once it's final it should be sorted for everyone.
Do we konw if this is affecting everyone with an Incredible, or only people running a certain version of Exchange?
Email and phone number access is a priority to me. without it, not worth much.
The default app didn't work on the Dinc when I got it. It also has some other quirks related to searching etc...
Use Touchdown. Makes the phone complete.
Cost $20 but the phone is useless to me without so $20 is the same as a case, screen protector, or any other app I buy to get something I want.
Apparently the upcoming OTA will fix this issue, but there were more than that as an issue..
Gingerbread Corporate directory
Could someone say if corporate directory is implemented in Android Gingerbread 2.3.3 ?
Hello, as i have mentioned in another post, i am new to androids.
I currently purchased HTC Desire and received it today via delivery.
My point is, i upgraded it to froyo 2.2; sadly, however, i do not have the voice-recognition option on the keyboard (the one which is supposed to be located to the left of the spacebar).
Can anyone help me please?
Also, I cant seem to have any notification updates in the Facebook application, any idea how i can fix that?
I have searched quite a bit on this, and found many threads about putting in the stock mail app onto 2.2. All of these seem to shift to exchange support, specifically dealing with security rules.
My issue is a bit different. We have Novell Groupwise at work and they have rolled out "support" via Notifylink from Notify. Now, IT didn't go for the Notify-modified version of Touchdown that is a known-working solution for all Android phones (since it's a separate mail client). So I need to get the mail app on the EVO to work. Right now, it does an FC after any action - move to next message, close message, reply, etc.
So...IT has gotten Notifylink to work with the app in the Droid.
Is the Droid mail app literally the stock mail app?
I can't quite seem to confirm this - can I install just the available mail.apk versions out there, without doing a full ROM install? Everyone does full custom ROMs, it seems, so I'd like to try just replacing the mail app if possible.
And on a long shot: has anyone tried this, notifylink connecting to the EVO and actually working?
I think I've read enough to try installing the stock app that others have put out there. I think I've read enough to get the Sense app back in there if I have to. But I thought I'd ask.
Hi,
is there a way to disable saving sent mails on Desire? I keep getting this cc sent mails on my Gmail interface, and I find it rather irritating. I found that I need to disable this, but can't seem to find it anywhere in my options. I'm using IMAP.
I know it is probably a nab question but I have fiddled with it for some time, alas with no success. Hope HTC did implemented this though, otherwise it would be a major flaw, like not being able to link your contact card with your email address.
Any insight much appreciated.
Bring my post up.
Anyone managed to find a workaround on their Desire?
I was directed to this site by a youtube video and I must say that you guys have done an awesome job with this site. A while back I wished that I could have a phone with the best of both worlds (windows and android) and now I actually can! I had no idea that there were people actually developing stuff like this until now. I didnt really have any trouble installing xdandroid to my device but now that I have it installed I dont have a signal, contacts, ect when I'm in android. I have a Sprint Touch Pro 2, can someone please help? Thanks!
Did you think Android would some how read your contacts from WinMo?
Unless you have a SIM that stores the contacts outside of the OS, that would be impossible.
Syncing contacts is easily done using Google Sync - you need a GMail account to use it.
Sir, you need to use search. No signal usually means you don't have the force_cdma setting correct in your startup.txt.