Google Voice help - G2 and Desire Z Q&A, Help & Troubleshooting

I have a google voice account and the app on my G2. I have created different group greetings for friends and numbers I do not know. The problem is everyone gets the same greeting. I have one greeting called blocked which I have set up to take unknown callers and numbers I do not know. The other greeting is called all for friends family etc. The main greeting under the voicemail & text tab is set to blocked. Unfortunately anyone who calls gets the all greeting. Anyone know how to fix this? I have searched the google threads, but there are just questions and no answers.
Thanks
Sent from my T-Mobile G2 using XDA App

Nobody knows?
Sent from my T-Mobile G2 using XDA App

Moved to G2 and Desire Z Q&A

Man you are lucky to get that far!
I installed it and go to sign in and it tells me my G-Mail account is not set up for Google Voice but in my GMail it is there plain as day and I can make calls.
No idea what is up there.

I would try setting things up on the desktop version of Google Voice and see what you get. It's most likely not a G2/Android issue, but rather a Google Voice issue altogether.

Udonitron said:
Man you are lucky to get that far!
I installed it and go to sign in and it tells me my G-Mail account is not set up for Google Voice but in my GMail it is there plain as day and I can make calls.
No idea what is up there.
Click to expand...
Click to collapse
Had a simliar issue. I think you first have to change your setting on your phone to google voice. Mess with your setting on your gmail account i forgot what exactly it is u have to do but it works eventually

Related

[Q] google voice help

hey guys, i am new to this google voice but i am setting up a google voice number on my evo rooted g.b. etc... not that it really matters. but i cannot get past the part with the phone saying your phone number can't be verified. please try again do anyone have any ideas i am going to start using this for my business?
I do believe that some carriers do not allow Google Voice to use their numbers which is the cause of your issue... (please correct me if I am wrong)
bfitzpatrickd2d said:
hey guys, i am new to this google voice but i am setting up a google voice number on my evo rooted g.b. etc... not that it really matters. but i cannot get past the part with the phone saying your phone number can't be verified. please try again do anyone have any ideas i am going to start using this for my business?
Click to expand...
Click to collapse
Are you on sprint?
Yes thus the reason I am on a evo forum
Sent from my PC36100 using XDA Premium App
well i see users from Boost,etc here too is why i asked ...
but then going back to your issue..the reason I asked about your carrier is because, GV is integrated with Sprint, so on install it will take over your phone calls, voicemail and messaging (just as an FYI)
...so to counter your issue, i would try clearing data/cache for the app GV, under phone settings check GV as voice mail and then try to set up GV again after a reboot.
I hope this works for you.

Google Voice problems with ICS

I have the galaxy nexus on verizon and i can't seem to get the google voice to work on it. What I mean by that is that I use google voice for my voicemail. and right now i can't use it.
Wrong section.
However, you have to go to http://voice.google.com and setup voice mail there. Have to dial *73[GV#] (or similar) on your phone and set it to use GV as your VM provider. Works fine on my phone.
Then it must be your phone because Mine works PERFECT WITH ANY ROM
urbanartfx said:
I have the galaxy nexus on verizon and i can't seem to get the google voice to work on it. What I mean by that is that I use google voice for my voicemail. and right now i can't use it.
Click to expand...
Click to collapse
Can you be a little more specific about the issue?
If it's just setting up voicemail, go to voice.google.com on a computer, click your phone number, click the configure voicemail link next to the phone entry. It should show exactly what number to dial on your phone to set it up for GVoice.
And yes, this should be in the Q & A forum. Maybe a mod will be kind enough to move the thread for you...
I'm curious ad to how he posted here with only 8 posts?
Sent from my Galaxy Nexus
in the past with my 6 other android phones. i could just go into my phone settings and switch from carrier voicemail to google voice and i would be able to get voicemail in text form and also it would be stored on my google voice account.
now i can't access my voicemail. and even if i go on google voice on my computer the voicemails don't show up in my inbox. i have had this phone since 12-15-2011 and that was the last day i got a voicemail on google voice. when i set this phone up i have not got a google voice mail anymore. I went through the same steps as all my other phones. but for some reason it must work differently with verizon.
i'm an android developer. why wouldn't i be able to post?
*72 worked. thanks everyone
urbanartfx said:
i'm an android developer. why wouldn't i be able to post?
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Typically it won't let you post in the dev section until you have 10 posts (because of threads like this). You had 8 when you posted here.
Sent from my Galaxy Nexus
urbanartfx said:
in the past with my 6 other android phones. i could just go into my phone settings and switch from carrier voicemail to google voice and i would be able to get voicemail in text form and also it would be stored on my google voice account.
now i can't access my voicemail. and even if i go on google voice on my computer the voicemails don't show up in my inbox. i have had this phone since 12-15-2011 and that was the last day i got a voicemail on google voice. when i set this phone up i have not got a google voice mail anymore. I went through the same steps as all my other phones. but for some reason it must work differently with verizon.
Click to expand...
Click to collapse
If you're coming from Sprint, you have to manually configure the phone for Google Voice as a VM client. Sprint allows GV to be automatically configured when you sign on to GV with the phone. I'm not sure about T-Mobile or AT&T for configuring GV but ever since GV came out, you've had to manually configure it for Verizon.
Per Google Voice Help Center:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
This worked perfectly for me.
Please post questions in the question & answer section.
I've had issues using G.Voice phone calls on ICS til NOW! . I normally used Groove IP on Froyo and Gingerbread, but it doesn't work on ICS... so I was all like NOOOO then found a thread somewhere about an app called SipDroid and that it does what Groove does. I downloaded it and gave it a try and BAM! it works!! So give it a try, it should work for you too
MDMonster said:
I've had issues using G.Voice phone calls on ICS til NOW! . I normally used Groove IP on Froyo and Gingerbread, but it doesn't work on ICS... so I was all like NOOOO then found a thread somewhere about an app called SipDroid and that it does what Groove does. I downloaded it and gave it a try and BAM! it works!! So give it a try, it should work for you too
Click to expand...
Click to collapse
I have been using GrooveIP on my GN since I got it weeks ago. When was the last time you checked the market?
Sent from my Galaxy Nexus using xda premium

[Q] VZW Galaxy Nexus + Google Voice Installation

Has anyone had any trouble getting the google voice voicemail set up on the VZW galaxy nexus? Whenever i get to the voicemail section it gives me the error
"Carrier config: unfortunately your network carrier is currently not supported for automatic configuration. To use google voice as your voicemail provider, please visit google voice help center for more information".
Going to the help center has nothing on how to manually set it up.... My droid 2 had no problem setting this up automatically... am I missing something?
http://support.google.com/voice/bin/answer.py?hl=en&answer=165656
The Verizon setup is at the bottom of the page
Sent from my Galaxy Nexus using XDA App
sirgoob said:
http://support.google.com/voice/bin/answer.py?hl=en&answer=165656
The Verizon setup is at the bottom of the page
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I've done those steps, but they didnt work. The *71, *90 and *92 also didn't work in my situation.
I eventually ended up uninstalling on the phone, and deactivating and then reactivating the vvm from the web admin panel. The *71 number worked, and then reinstalled voice on the phone. It worked after that.
It seems that the error i posted in OP is present always for verizon. Still works if you manually dial the instructed number. Not sure why....
try to have someone call you and leave a voicemail message. i've only had my nexus for a couple days but i was able to set google voice up on the first day. i got the error that it couldn't be set up the normal way but in the settings and everything it looked ok and i had someone leave me a message and everything worked like it was supposed to.
Hey I hate to bring up this old thread but Ive been troubleshooting this problem long enough so I figured I would ask here.
I'm having trouble getting google voice to work the way I want to. I set it up and it seems to work, whenever people leave me voice mails my google voice app pops up and transcribes it and gives me a notification of a new voice mail. But I cant seem to set custom voice mails for specific contacts. As a matter of fact I cant seem to change my voice mail at all...it just says my recorded name.
So I go on my computer to google voice and make changes to my voice mail greeting and these changes are not reflected in my phone. Also I call my google voice number on my phone and try to change the voice mail there but it also doesn't change it.
Sorry this is long and confusing but maybe one of you know what I'm talking about

[Q] Google Voice integration

Hi all, sorry for another question so soon. Anyway, with my old rooted re-rommed Evo 4 I was able to integrate with Google Voice and actually send text messages using Google Voice on the PC or on my tablet. I seem to have been able to get Google Voice "integrated" on the Optimus G, but I don't have the ability to send text messages from PC or tablet. Does anyone know anything at all about this? Any ideas? Thanks!
Aaron
Not sure why you are having that problem. My Google voice is working right. I was just on the PC yesterday sending texts.
Sent from my LG-LS970 using Tapatalk 2
Might have to remove your phone from Google voice and re add it?
I've had issues with Goggle Voice also that once I Integrate my sprint number with google voice, anybody that tries to calls me gets a busy signal. Don't even know how to fix this.
I've also had problems with google voice, whenever someone calls me and I answer, it goes straight to voicemail and I can even hear google voice talking.
AaronMBuhr said:
Hi all, sorry for another question so soon. Anyway, with my old rooted re-rommed Evo 4 I was able to integrate with Google Voice and actually send text messages using Google Voice on the PC or on my tablet. I seem to have been able to get Google Voice "integrated" on the Optimus G, but I don't have the ability to send text messages from PC or tablet. Does anyone know anything at all about this? Any ideas? Thanks!
Aaron
Click to expand...
Click to collapse
Try uninstalling the GV app in the Play store then download it again. It should bring you through the settings again to confirm carrier integration. If that doesn't work go to voice.google.com on the computer, click the little gear on the top right, click settings and check the phone settings. You should see the little sprint logo next to your phone number.
latindor17 said:
I've also had problems with google voice, whenever someone calls me and I answer, it goes straight to voicemail and I can even hear google voice talking.
Click to expand...
Click to collapse
This is not a "problem" but a feature... They call it call screening. Press 1 to accept the call, even after the person has started leaving a message. I turned off this feature. Go to voice.google.com on the computer, click the little gear on the top right, click settings, then click the tab for "Calls". Call screening is the first option, turn it off.
I only know all this because I have used GV since it first came out, then integrated immediately when Sprint made it an option.
Thanks all for the replies. I did as suggested and uninstalled google voice then reinstalled. It still wouldn't let me send texts from PC or tablet, but I guess I wasn't patient enough, because a short while later those features became available. So I guess for whatever reason there was a delay but I'm in business now.
Sent from my LG-LS970 using xda premium
AaronMBuhr said:
Thanks all for the replies. I did as suggested and uninstalled google voice then reinstalled. It still wouldn't let me send texts from PC or tablet, but I guess I wasn't patient enough, because a short while later those features became available. So I guess for whatever reason there was a delay but I'm in business now.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I think there might also have been a slow-down on GV's end the past couple of days; I just received a voicemail from last night and a text from earlier this AM, so there might've been some general strangeness afoot as well.

Google Voice losing out to Tmobile Vmail ;)

Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
try uninstalling and reinstalling it, that will probably work.
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
Click to expand...
Click to collapse
I'm going through the same exact scenario so ur not alone. Don't know why it won't let me setup correctly. I haven't spent too much time troubleshooting but I'll get on it soon.
Sent from my SGH-M919 using xda app-developers app
Same issue here. I've tried uninstalling and reinstalling voice, but still no luck. It's not a huge deal, but still kinda annoying.
Make sure your conditional call forwarding is set to forward to googles voicemail and not tmobiles. Did you just get a new sim card by any chance? The forwarding settings are stored on the sim card and I've had ROMs that simply wouldn't save the new voicemail forwarding settings... If this is the issue then go back to stock, reprogram your sim then reflash your desired ROM. Voicemail isn't handled through the "my carrier" or "Google voice" setting, its handled through conditional call forwarding.
Sent from my SAMSUNG-SGH-I747 using xda premium
Try deleting app from phone. Log on to Google voice on your computer. Will give u a "deactivate" code for you to disk on your phone. Then reinstall app & run setup on phone.
Sent from my SGH-M919 using xda premium
If you are on T-mobile prepaid plan, you do not have conditional call forwarding so you will not be able to use GV instead of T-mo's voicemail.
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
bzlik88 said:
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Will try tonight, thanks
Sent from my SGH-M919 using xda premium
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
Click to expand...
Click to collapse
I solved the problem by calling TMO customer service and having Visual VoiceMail removed from my account. Nasty stuff, that app. It hijacked my voice mails, so that when I accessed them through normal voice mail retrieval, I never had any new messages...they were all automatically marked as "saved." :silly:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
Click to expand...
Click to collapse
Nope
Sent from my SGH-M919 using xda app-developers app
guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
Click to expand...
Click to collapse
I had this same issue. It appears that Google Voice no longer sets up the call forwarding for you. I had to go into the conditional call forwarding and it worked after that. I believe they're there for unanswered, unable to reach and unavailable and they forward after that.
I had the same issue as everyone - go through the online setup from voice.google.com again and it will give you the magic # code that will update all your call forwarding and that does it for me - in addition to the settings menu that allows google voice to handle my voicemails.
Now i see voicemails in the call log and google voice is integrated there.
dont recall the hascode - but it will contian your google voice number as the end portion - this will forward all calls (from the network side) based on the status of your phone (out of range, no answer, and rejected) - you could have them each go to a different number if you really wanted to

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