Develop Bugs

ADB Drivers for EVO?

I have been doing Android development for a while on my work laptop that runs Windows Server 2003 64bit. Previously I've used a HTC Magic (AT&T) and a Moto Droid (Verizon) for development. Now I also have a EVO that I am trying to use. The problem is that I cannot get ADB to work with it.
System: Windows Server 2003 64 bit (work laptop, no I cannot put Windows <whatever else> on here).
Phone: EVO
Since I have been doing development for some time I already have the SDK, along with the USB drivers.
Here are things I have tried:
1. Plug in EVO. It wants to install ADB drivers. I choose the USB drivers location. Fails.
2. Delete USB Drivers. Redownload them from the SDK. Plug in, choose drivers, fail.
3. Plug in, allow drivers to fail, I have the ! in device manager for ADB. Unistall the ADB driver. Scan for hardware changes. Install ADB drivers. Fail.
4. Uninstall the Motorola USB Driver package. Try all above steps, fail.
5. Try to install HTC Sycn, Server 2003 not supported, fail.
What else can I try to get ADB working? Seems funny that it would work perfectly with a HTC Magic and a Droid but not this EVO.

Eureka! I found an obscure post on some crappy forum to a link for what someone called HTC Evo 64 bit drivers, so I thought what the hay, lets try them.
http://depositfiles.com/en/files/yd61xorii
The folder of drivers in there was really called Vista x86 but, still worth a shot.
It worked perfectly. The phone doesnt say ADB in device manager now but "My HTC". ADB is working fine.
Hopefully someone in the same boat as me will happen across this and it will save them time.

Thank you! Saved me a BUNCH of time! You're the man!

The file appears to be unavailable on that site now, could someone please re-host this ASAP? I can't get anything else to work and I'd really appreciate it if this turned out to be my fix. Thanks.

weidong said:
The file appears to be unavailable on that site now, could someone please re-host this ASAP? I can't get anything else to work and I'd really appreciate it if this turned out to be my fix. Thanks.
Click to expand...
Click to collapse
just grab HTC Sync from the HTC www site. It will install the drivers you need.

frankenstein\ said:
just grab HTC Sync from the HTC www site. It will install the drivers you need.
Click to expand...
Click to collapse
not always. I had to search for drivers for mine too. HTC Sync (latest rev on website) wouldn't work. Android SDK wouldn't work.

Still neeeeed help!
frankenstein\ said:
just grab HTC Sync from the HTC www site. It will install the drivers you need.
Click to expand...
Click to collapse
twin001 said:
not always. I had to search for drivers for mine too. HTC Sync (latest rev on website) wouldn't work. Android SDK wouldn't work.
Click to expand...
Click to collapse
downloadin HTC Sync made it worst. i had some htc evo drivers just not the ADB driver. After downloading now i don't have any drivers with my htc evo.
since i cant connect my evo to pc it will not automatically install the drivers!!!!!!
is there any way i can manually download the htc evo drivers to windows 7!
im back to normal i can read my sd card and i can connect to pc thank you all

bboy_201 said:
downloadin HTC Sync made it worst. i had some htc evo drivers just not the ADB driver. After downloading now i don't have any drivers with my htc evo.
im back to normal i can read my sd card and i can connect to pc thank you all
Click to expand...
Click to collapse
I can't connect on VMWare Fusion and Windows 7. How did you fix your problem? Did you find drivers? Thanks.

wow. never had a problem on windows 7 or ubuntu getting the evo to be recognized. but, head to work, plug it in, and no go. install the sdk and update it, no go. i was baffled, because i've never had a problem before. but, this file did the trick! thanks!

Unfortunately for those of us who are behind a proxy and can't get at the SDK file, going through the stupid SDK to get the driver is very annoying.

pcm2a said:
The folder of drivers in there was really called Vista x86 but, still worth a shot.
Click to expand...
Click to collapse
Didn't work for me. I'm running Deck's 4.0.3 ROM and can't get my device recognized on my computer. I tried to install the driver pack above through device manager and got an "unable to install" message. Any advice?

[Q] (help) WINDOWS 7 64 BIT HTC EVO DIAG DRIVERS

Can someone help with this
i have searched and searched and even searched
i have tried every way about a billion times
i have tried ever driver
there is
can some help with installing htc evo diag drivers on windows 7 64 bit
please im going nuts lmao

Read the rooting instructions.
1) Install the Android SDK. There's drivers in the sdk/usbdrivers folder.
2) Install HTC Sync. It'll automatically install any other drivers you need.
Really, is it that hard to read?

drmacinyasha said:
Read the rooting instructions.
1) Install the Android SDK. There's drivers in the sdk/usbdrivers folder.
2) Install HTC Sync. It'll automatically install any other drivers you need.
Really, is it that hard to read?
Click to expand...
Click to collapse
actually it was. I had to look everywhere for the drivers to work for the adb to work on my 64bit windows 7
sent from my satan fone

um sorry but i have read everthing im fully rooted on stock 2.2 i own 3 evos lol
but it does not install htc EVO DIAG DRIVERS AUTO
or anything
even on windows 7 vista or xp diag drivers u have to manually install
but um thanks anyway

Ignore drmacinyasha, he doesn't know what he's talking about
(I think) these are the ones I used and they worked with QPST:
http://www.techwerkz.com/evo/HTCDiagDrivers.zip

ok thanks very much is there any way special to install the drivers
??
in device manager i go to update then browse
but im not for sure do i hit let me choose
and then select mobile device
and then driver
or do i just browse to the folder couldnt get it to work
i know it can be done i did it when evo first came out on the 4th just restored my pc so cant remeber what exactly to do
but thatnks

lol its not just a phone its a flashlight its a camera its a video recorder
and lots more lol
and my phone did bring me a beer this morning lmao
im sorry that ur evo is just a phone but everone else im sure is more yay yay yay

ilyheather2010 said:
ok thanks very much is there any way special to install the drivers
??
in device manager i go to update then browse
but im not for sure do i hit let me choose
and then select mobile device
and then driver
or do i just browse to the folder couldnt get it to work
i know it can be done i did it when evo first came out on the 4th just restored my pc so cant remeber what exactly to do
but thatnks
Click to expand...
Click to collapse
You have to put the phone in diag mode (##diag#) and then use control panel to hand pick the drivers for it, for some reason it doesn't recognize them

Ok, I have the evo in ##3424# and on a 32-bit Win7 it works fine. When I try to install the drivers on a Win 64-bit machine it doesn't find any suitable driver.
Does anybody have the 64-bit DIAG drivers for Evo that work?

m4f1050 said:
Ok, I have the evo in ##3424# and on a 32-bit Win7 it works fine. When I try to install the drivers on a Win 64-bit machine it doesn't find any suitable driver.
Does anybody have the 64-bit DIAG drivers for Evo that work?
Click to expand...
Click to collapse
I have Win 7 64Bit and this is the driver I used. Hope it helps. I'll leave the link up until I get home from work tonight...
http://dl.dropbox.com/u/742270/HTC_Driver_64.zip
****LINK NO LONGER ACTIVE, AND I NO LONGER HAVE THE DRIVER****

Thanks, I do believe this will work, as it has the .DLL the 32-bit version that works has. Thanks again.

No problem.

Did anyone ever find a working x64 HTC Diag driver? I saw that someone posted a dropbox link but it is no longer active. I'm about to pull my hair out over this, so I would appreciate any help I can get it to work just fine on 32bit, but can't find a suitable 64bit driver.

Thanks but it created ADB Device caled MY HTC
Nothing on port
Stajdanley said:
I have Win 7 64Bit and this is the driver I used. Hope it helps. I'll leave the link up until I get home from work tonight...
http://dl.dropbox.com/u/742270/HTC_Driver_64.zip
****LINK NO LONGER ACTIVE--PM me and I can help you out****
Click to expand...
Click to collapse

All I get is a "Android USB DEVICES" listing under device manager, umbrella-d under that is "My HTC." I can't install these drivers at all. Windows 7 64 bit here if that makes any difference. PLEASE HELP!?

Anyone know where to find Diag Drivers for window 7 64 bit computer not noticing the phone!!??

Make sure you've unzipped the files. This tripped me up for a second!

is it me only or HTC diag 64bit-win7 dont recognise in my computer...

same problem here to bro no go for me either i get the my htc under android devices thats it but it will not let me add the drivers and that means i can not use QXDM or QPST ??? PLEASE ADVISE thanks

Once you download the drivers create a new folder and rename it. Then extract the files from the zip to the folder you created then go to your managed devices and manually update hope this works for you
Sent from my Supersonic payphone!

[Q] EVO Unrecognized - WTF??

Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.

buster3845 said:
Guys, I need a little help here. I've rooted my share of phones, and even some tablets, but the Evo i bought a few days ago has been a nightmare.
For some reason, and I can't tell why, this thing will not be recognized by Windows.
It always shows up as "Unknown Device" under the USB catagory on Device Manager.
I've tried different OS versions (Windows 7 64Bit, Vista 64bit, Even Mac). I've also pulled down every form of driver I can think of (SDK Orginal version, HTC Sync, Hboot Versions, etc.)
I just cannot get this thing to be recognized. And if I manually try to update the driver and point it to one that I've downloaded, Windows tells me that the most current driver is already installed.
The bottom line is that I need to be able to connect to the phone from the comp in order to push stuff via ADB and throw commands at it. The same unknown device situation happens when the phone is in bootloader or actually booted into Stock Froyo (2.2)
Has anyone ever seen anything like this? I know i haven't, and it's buggin me out.
Click to expand...
Click to collapse
I've never seen that before. Wish I had something for ya. Is the Evo brand new or used? Are you sure the usb cable is good? I've seen a bad cable cause some headaches before. Wish I had more for ya, sorry man.
Sent from my PC36100 using XDA App

EVO is not new. I bough it from cragslist a few days ago. It seems to work fine otherwise. Not rooted for sure, and running Sprint original 2.2.
I did try a couple of different USB cables just to be sure, and had the same results.
The funny thing is that even though I was never able to get it "recognized" on any of my machines, I was able to get ADB so "see" it for a while. I started the rooting process by pushing files to it via ADB and even sent a reboot command to it.
Once it rebooted, that's when it all went bad. It was still showing as unrecognized (just like before), but now ADB can't see it at all. Keeps telling me no devices are connected.
Even my friend's Mac Air (which supposedly doesn't need any kind of drivers to see the phone) can't see it either.
It's just weird...

perform a hard reset, maybe a rogue app or setting got messed up,
fastboot screen>clear storage>yes

Tried that as well. Sorry i didn't mention it in the original post.
I think I've pretty much tried everything that's somewhat logical at this point.
Now I'm looking for the "illogical" ideas.

Make sure usb debugging option is turned on in settings>applications>development and the phone is in charge only mode. Then it should be recognized and you should be able to use adb.

Debugging was turned on already. I made sure of that.
As for the mode of connection I've tried them all with mixed results.
Here's what I've seen so far...
Charge only - unrecognized device in Device manager, and ADB can't see it.
HTC sync - unrecognized device in Device manager, and ADB can't see it.
Disk Drive - unrecognized device in Device manager, and ADB can't see it.
Internet Sharing - never tried it.
Here's the weird part. If i uncheck Debugging and set the phone to HTC Sync, I am sometimes able to get ADB to see it.
This is just confusing...

What happens if you uninstall HTC Sync and just leave the drivers installed? Could work I suppose. I know unrevoked says to make sure you uninstall HTC Sync and install the ADB drivers.

try this. connect your evo to a machine running xp. i had the same problems rooting one evo using windows 7. connected to a machine running xp ,zipped right through without a hitch.
HOPE THIS HELPS YOU IN YOUR QUEST

Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.

I'm not sure which USB drivers you are using, but these work for me. Uninstall the drivers first, then install this. I hope it is legal to put these here and if not I am extremely sorry.
PS you could try a Linux Live CD and it will see it without drivers or go with Wubi which installs Ubuntu on your Windows hard drive and can be uninstalled just like any other program. It gives you the option to boot into Ubuntu or Windows on bootup. Neat little program and it is faster than using the live CD. Go to this link Wubi and click the Start Download button to download Wubi.

Those seem to be the same drivers I've tried (well those and a ton of others as well).
I'm gonna give that LiveCD idea a shot. Burning it now.
If not, I'm gonna try to find an XP machine somewhere.
I've got a couple of VM's on my machine running XP, but since the main Win7 Machine doesn't see it, it can't seem to pass the USB connection over to the XP VM.
Man, I have to say, this is just the most complicated rooting process I've ever seen. If this was my first root attempt, I'm pretty sure I'd leave Android forever

It usually is a painless operation to root the Evo. For some reason you are having a difficult time with driver installation. It seriously has to be something simple that has been missed, because I have rooted mine and several friends Evo's and it was very easy. I had a MyTouch 3g 3.5mm before this Evo and talk about a pain. Before the Universal Auto root app you had to make a gold card first and that in itself took over an hour. It was my first root and it was very difficult and time consuming, so to see how easy the Evo was no matter which way I do it made me very happy.

buster3845 said:
Thats what I tried on the Vista box.removed HTC sync, and left the HTC drivers.when that failed I removed the drivers too and replaced them with several different ones I found online.none seemed to work.
The strangest part is that all guides seem to say that MAC OS should just see it without any drivers.
I borrowed friends MAC air and it didn't see it either.
Click to expand...
Click to collapse
yes the mac doesn't require additonal drivers to run adb however u need to make sure the directory is properly set in terminal so adb knows where to pull commands from... on windows did u try uninstalling everything phone related? SDK, HTC Sync, the whole nine yards then try reinstalling only the sdk and the usb drivers? I know with the lastest SDK the usb driver is not included for some reason or at least it wasn't with mine... then one day my adb just randomly stopped working and a uninstall/reinstall cleared up everything... try this usb driver and see where it gets u. Don't know if it's any different that wat the guy above posted but worth a shot. Reinstall the appropriate SDK first then i would recommend plugging the evo into the pc with no usb drivers installed then when it cant automatically find the drivers direct it to the file u downloaded and it should pull the necessary drivers from there and see if that does the trick...
View attachment android-usb-driver.zip

No dice so far guys...but i have made progress in identifying the issue (sort of).
So here's the deal - the ONLY way the phone is recognized is if i toggle the "debugging" setting.
If i plug the phone in with the switch set on (meaning USB Debugging enabled) the phone is not recognized. Pointing the unknown device to the drivers (any drivers) does nothing.
However, if i plug the phone in with the switch set off, it finds a usb mass storage device. Then i turn the debugging switch on, and it finds the ADB Android phone with no issues. Then i can push commands via ADB without any problems.
The problem i have is that I cannot toggle that switch if i boot into HBOOT menu. So the comp never see's the phone.
I've tried this experiment on Win7-64bit, Vista-64bit, XP 32bit, and even MAC.
The same situation seems to apply everywhere, and with all of the drivers I've tried. None of them seem to allow the phone to be plugged in and automatically be found. The only way for the comp to see the phone is if i toggle the debugging switch off, then on.
At this point, I'm ready to put out a bounty on this. $20 via PayPal to anyone who can walk me through it. Bottom line is that I need to be able to see the phone without having to toggle the debugging switch. That will allow me to boot into HBOOT and still send commands to the phone via ADB.
Thanks for all the help guys. Hopefully, we can get this resolved.

**BUMP**
Anyone care to take a shot??

[Q] Unrecognized Device only in hboot/fastboot

Let me say beforehand that I am a lifetime lurker. I would not be posting here if I hadn't already spent at least two days scouring the web for an answer.
My HTC Desire HD cannot connect to HTC Sync, but it can connect as a storage device, and can be seen by adb. Whenever it connects while in hboot/fastboot, it will flicker "USB" a few times before Windows tell me it's not recognized (Device failed enumeration code 43). This includes using the RUU wizard from HTC. That will just make it stick on "RUU" in the bootloader.
I have tried every driver download suggested on this site. I have switched USB cables three times (all htc cables). I have used two seperate computers (Windows 8 and Windows 8.1).
I'll admit I'm a nooby specifically to Androids. All I want to do is flash new ROMs/root my device. As far as I know this is step one, and I can't go any further until I've unlocked my bootloader.
EDIT: SOLVED
HTC Desire HD drivers really hates Windows 8 and 8.1. Installed Windows 7 32-bit and it worked just fine.

That error can be a pain in the ass. I have it as well. I believe disabling griver signature enforcement in win8 (it's your OS, isn't it?) should allow installing adb drivers, but I was too lazy to check it. As a workaround I instead flash the boot.img in bootloader by putting it to PD98IMG.zip
I can upload you a template, leave the txt in it and replace the boot.img with your desired one, choose store (none) compression level, then put the zip directly (don't use folders) in sd card
EDIT: I didn't fully read your post before. If you don't have S-OFF most probably you can't get away without adb drivers..

Turned off device signing. No effect.

Have you tried now manually installing drivers in device manager while the phone is in unrecognized state? Does it still say the drivers are incompatible?
If your OS is 64bit, you need these http://d-h.st/23V

I have those drivers. I installed them manually. I tried the updating the drivers through device manager and pointing them directly to the drivers folder I need, and Windows is insistent that not having ANY drivers installed is the best driver to have installed for my device.
I am getting a pop up saying that the device is failing to to start. It's not like other usb devices I might have plugged in and they just sit there in at least their correct category in device manager.
The part that ticks me off most, is that this exact problem on this exact model has been solved on three different forums, and each time the OP just said "nvm I fixed it" and never even bothered to explain how for the rest of us.
It's really hard not to curse right now.

in device manager update dialog goto
browse my computer --> let me pick --> have disk --> choose the .inf from the drivers path.

Ya, I had tried that too. None of them will work. It says the file I chose doesn't have compatible software for my device.
Once again, this only happens in the hboot/fastboot/RUU. Once the phone has loaded the OS it works totally completely fine, save for HTC Sync not seeing the phone and vice versa. I don't understand why some drivers would only work sometimes unless something is wrong with my bootloader, and if so, how do i fix it?

have you tried un-installing HTC SYNC?

SuperMechaCow said:
Once again, this only happens in the hboot/fastboot/RUU. Once the phone has loaded the OS it works totally completely fine, save for HTC Sync not seeing the phone and vice versa. I don't understand why some drivers would only work sometimes unless something is wrong with my bootloader, and if so, how do i fix it?
Click to expand...
Click to collapse
Nothing is wrong with your phone, same thing happens to me, I just thought disabling driver signing should fix it, like I said I was too lazy to check it since I found workaround for my needs.

TheJokah said:
have you tried un-installing HTC SYNC?
Click to expand...
Click to collapse
It is currently uninstalled.
@smoger:
I would try your workaround, but I' m not sure where to obtain the boot image I need. Also, I thought you could only change the S-Off if your bootloader was unlocked anyways?

Power down DHD and connect it to PC. I realized, my win7 was installing drivers, while phone was off.
Sent from my HTC Desire HD using xda app-developers app

ammo12 said:
Power down DHD and connect it to PC. I realized, my win7 was installing drivers, while phone was off.
Click to expand...
Click to collapse
It appears to be the same device/drivers when powered off or when in the Android environment. While in the bootloader, it shows as an unknown device.
I also noticed that only when I am trying to update via RUU, it says instead "Device Descriptor Request Failed"

SuperMechaCow said:
@smoger:
I would try your workaround, but I' m not sure where to obtain the boot image I need.
Click to expand...
Click to collapse
The boot.img is in the ROM-zip-file packed. But I think, if its a RUU it is called PD98...img

Try this, I know its from Samsung, but this installs fastboot drivers and drivers used for ADB access
https://www.dropbox.com/s/vqfuv8fifmrkkxt/SAMSUNG_USB_Driver_for_Mobile_Phones.zip
For the set of Google Drivers, go here too http://d-h.st/23V

My drivers list does not show the Google or HTC drivers like yours does after installing all the things in your links. In fact, that's the fourth time I've downloaded those Google/HTC Win7 64x drivers from people around the web. They are not in my drivers list after installing them via the INF files. I must be doing something wrong.

SuperMechaCow said:
My drivers list does not show the Google or HTC drivers like yours does after installing all the things in your links. In fact, that's the fourth time I've downloaded those Google/HTC Win7 64x drivers from people around the web. They are not in my drivers list after installing them via the INF files. I must be doing something wrong.
Click to expand...
Click to collapse
Did you browse to the folder where the manual driver files reside?
Sent from my Desire HD using Tapatalk 4

SuperMechaCow said:
Ya, I had tried that too. None of them will work. It says the file I chose doesn't have compatible software for my device.
Click to expand...
Click to collapse
SuperMechaCow said:
I have those drivers. I installed them manually. I tried the updating the drivers through device manager and pointing them directly to the drivers folder I need, and Windows is insistent that not having ANY drivers installed is the best driver to have installed for my device.
Click to expand...
Click to collapse
To be exact I have:
Tried HTC Sync
Tried HTC Drivers Installer
Tried to Automatically search for drivers
Tried to install drivers by using the inf Install option
Tried to manually select drivers by pointing to the folder the Win7 64x drivers were placed
Tried to manually install by picking out the exact inf files
Tried to install from device drivers list, were they were not listed
Tried these steps with driver signing turned off
Tried all of these steps with another PC
I still think the issue is related to the fact that it only has problems in the bootloader menu

Ok, like u know I had this issue. Now I randomly managed to fix it when I needed adb drivers for my new toy (Sanei tablet for 40$ lol)
The mistake I was making is that I was trying to install the drivers while device was in fastboot, but apparently you can get away with casual "My HTC" drivers which can be installed when DHD is booted into Android. It looks likethe phone is not being detected from bootloader (it doesn't like any of the drivers I had tried), but I can fully use ADB while it's in recovery or starting/trying to boot OS, so it should be enough for rooting/unlocking bootloader.
I remember with HTC Wildfire I had drivers package with seperate drivers for Android and fastboot, so I had to install different driver after rebooting to fastboot, but with these new drivers and win8 it doesn't work out this way.

Solved. Used Windows 7 32-bit. Windows 8.1 was the culprit.

Similar issue
SuperMechaCow said:
Solved. Used Windows 7 32-bit. Windows 8.1 was the culprit.
Click to expand...
Click to collapse
I am facing the same problem and I too have tried different methods like you did. Am using Windows 8.
Gotta try on Windows 7. Shall update if that solves my problem too.

[Q] HTC ONE M8 + Windows 7 64bit Enterprise usb drivers

Hi There,
HTC ONE M8 Usb is not recognized under windows 7 64-bit enterprise.
tried drivers from HTC sync and tried stand alone drivers.
On a different pc 32bit running windows ultimate it works immidiatly as well as on a VMWARE machine.
any advice please?
Thank you!!!

anyone?!

The latest version of HTC sync drivers should work. However you will have problems with 3rd party drivers on 64bit systems as they are generally not signed and Windows 64 bit will not allow use of these drivers unless you disabled driver signing enforcement
http://sabrent.com/support/knowledgebase.php?article=14

unfortunatly that didnt do any change.
whatever i do windows does not except the driver. I plug in the phone and immidatly it shows with a exclamation mark in the device manager.
tried different ports and different cable, i uninstalled any previous smartphone drivers and software, although it works just fine with another computer running windows 7 (32bit).
any hint on how to troubleshoot?
thank you!!

Solved!
solved by using 3rd party software (wierrrd)
1. install moborobo http://www.moborobo.com/
2. plug the phone with "Usb debugging" ON
3. Accept the "not signed" driver warning
4. It will now automatically install the driver succesfully after which you can uninstall moborobo and the drivers will still work
credit to QUBiCA http://forum.xda-developers.com/showthread.php?t=2416223&page=4
Thanks
xwireless said:
unfortunatly that didnt do any change.
whatever i do windows does not except the driver. I plug in the phone and immidatly it shows with a exclamation mark in the device manager.
tried different ports and different cable, i uninstalled any previous smartphone drivers and software, although it works just fine with another computer running windows 7 (32bit).
any hint on how to troubleshoot?
thank you!!
Click to expand...
Click to collapse

Worked fine for me when I installed it on my work laptop running the same version of Win 7. I've got admin rights but explicitly ran the downloaded file as administrator and once I had connection confirmed, I deleted the synch manager portion of the installation (hey, great idea - let's make people download and install 130Meg of files just to get Windows device drivers... NOT)

i actually found another way to work with this...
search google for windows xp mode. it will take you to the microsoft website and it will download a pc virtualizer with xp built in. the software is windows xp 32 bit. i just unlocked my bootloader using this and it works great