Help, please! - Droid Incredible Q&A, Help & Troubleshooting

I have been rooted for a while and I installed a new rom, all went good. Rebooted my phone and can't access anything. So i booted into recovery wiped data/cache and tried to re-install. That froze and locked up.
Now i can't load into Clockworkmod Recovery, it stays at my HTC Incredible white screen and never loads.
I cant access the device through ADB or Shell.....
How can I reflash the recovery, and install a backup from Clockworkmod?
Thanks!
Roger

Me personally I would go back to stock, re-root and then start over. It might take longer than just reflashing a recovery, but to me also makes sure that nothing else is corrupting the phone, just my $.02.
If you want to go about it that way you can follow this thread, gets you back to stock and then you can root it and go about regular business
http://forum.xda-developers.com/showthread.php?t=786436 - you just need to follow part 2

That sounds like a plan to me.
The link you provided wants me to push files to my sdcard and flash with clockworkmod. I can't access clockworkmod and cant push any files to /sdcard.....
So how can I get back to stock without being able to access clockworkmod?

You don't have a flash card reader/USB card reader? If not then i don't know how to help.
If you do, these are the only steps you need to follow. just put the file on the root of your SD card. You don't need s-on because you aren't taking it back to verizon for repairs. Even if you need to after you root it again you can use s-on.
2. Download this zip file: http://www.fourty.net/~berzerker/sto....605.1_RUU.zip
3. Push PB31IMG-3.21.605.1_RUU.zip to your SDCard, renaming it to "PB31IMG.zip" (no quotes)(delete any other PB31IMG.zip you might have on there before pushing).
4. Boot into HBOOT, and it should recognize the PB31IMG.zip. Start the update and go get a drink (it might reboot once or twice, don't worry about it).
5. When that's done, reboot and you're at 2.2 stock!
Click to expand...
Click to collapse

OK, so i got a card reader, put the file on there and booted into HBOOT.
Nothing happened. So i powered down the phone and now the phone won't turn back on.
If i plug it into a power supply the led flashes orange....
Now what? Is this phone toasted??

Finally got it working. After a few hours of trying to load the image it took and booted stock rom up.
Thanks for the help!

Related

A few questions before first root attempt

Ok, going to follow the SimpleRoot OTA 1.47 how-to, but I have a few questions first.
How do I back up things like my Contacts?
What the latest "radio" and how do I check and get the newest?
How do I wipe caches? Or will the SimpleRoot guide tell me?
Any ROM recommendations? I was thinking of just trying Fresh.
Do I need to do any adb setup prior to starting?
I have been reading through the guides, but there is SO much info here, it takes too long to get through it all. Plus, I'm not even sure of all the questions I need to ask!
Thanks in advance for any and all help!
1. Use Titanium Backup. It will back up whatever you want, I backed up EVERYTHING (apps + system data) and it brought back all my settings, texts, even my scenes. I had to use Unrevoked on my 1.32.651.6 stock build to install TB, followed TheBiles "Idiot-Proof" guide for that part.
2. The radio is the baseband. I actually never flashed mine, and I haven't had issues, but I don't use 4g so I wouldn't know how that works. There are links to a few radios here, but otherwise check the thread or webpage for the custom ROM you want to flash and it might link to the recommended radio.
3. Wiping caches is done through recovery (Amon RA, Clockwork, or using ROM Manager from within a rooted ROM). You do it right before you flash the custom ROM. SimpleRoot will just root the phone, then you'll want to install ROM Manager and use that flash your preferred recovery (that's a whole separate debate).
4. I've been reading up a lot in the last day or two, and Fresh seems to be very popular. I'm using it right now, no problems so far! I've used DC, I had a couple of issues, CM6 is cool but still changing all the time. Go with Fresh at least to get your feet wet. Follow the guide that flipz provides in his Fresh thread.
5. I didn't use SimpleRoot, I rooted manually using ADB. If you're comfortable with using a terminal/command line (or at least typing and following directions) ADB might be a good idea. But if SR gives you a full-root, you don't need ADB at all. It's basically just a telnet connection to your phone.
Hey, whatdya know? I answered them all! There may be better answers, but I think this is all correct. PM me if you need more help, or I'll subscribe to this thread for a few days. I'm new but I'm learning fast and I LOVE this stuff!
Also, here's a good portal for you: http://forum.xda-developers.com/showthread.php?t=709267
Titanium backup works great for most things but you have to be rooted to use it. Your contacts should be backed up directly to your google account if you have done it correctly. When you add a contact to your phone it will ask if you want to add it to google or as a "phone" contact. Make sure you save it as a google contact. Or you can go to your google account on your computer and sync all your contacts. I used SimpleRoot to get my phone started and then I went through this thread:
http://forum.xda-developers.com/showthread.php?t=715915
That is where I started with everything.....fully unlocked and stock rooted with the newest radio. I also used Amon recovery from SimpleRoot instead of Clockwork. SR will clear all your cache, factory data, etc. Im running Damage Control ROM right now and love it. But it's fun to get your phone rooted and then just start using root apps and go from there. Oh, and the best thing for me about using SR and then going through the next thread I posted is that you dont have to use ADB. ADB is pretty simple but the SR + thread process took me about 25min.
Yeah, on that note, it's super-easy to just make a Nandroid or Clockwork backup of your flash, then flash something else to try it out. If you want to go back, just restore the backup and you're right where you were before.
And, of course, backing up contacts on Google is easier.
Running through the SimpleRoot and it got to Starting Part 2... and it's just hanging out doing nothing, been that way for a few minutes now. I didn't copy the PC36IMG file to the SD card, was I supposed to?
Will it bork anything if I disconnect, switch back to Disk Drive as the connection type and drop the file on the SD card? Do I need to do that? Am I retarded?
Not sure as I went through toast's manual method, but it shouldn't do any damage to start over. If Android is still running, I think the system will still be intact.
Well, I think I figured it out, sort of. I never got prompted to reboot into the bootloader until I disconnected the phone. Once I did that, it told me what to do. But, when I installed the update, the bootloader gave me this message: Main version is older, update fail!
Do I need to use the PC36IMG file for 1.47 now? SimpleRoot did push the PC36IMG file to the phone, btw.
ElectricWraith said:
Well, I think I figured it out, sort of. I never got prompted to reboot into the bootloader until I disconnected the phone. Once I did that, it told me what to do. But, when I installed the update, the bootloader gave me this message: Main version is older, update fail!
Do I need to use the PC36IMG file for 1.47 now? SimpleRoot did push the PC36IMG file to the phone, btw.
Click to expand...
Click to collapse
i had the same issue, you need to make sure all the steps are complete before you go into step 4 and boot into bootloader...so make sure after pushing the files you finish step 2 and 4...it worked for me...my pc kept hanging on some steps so i tried it on a different pc and it went throught perfectly the first time around.
Uhh, starting to get a little worried here. I deleted the PCIMG36.zip file per the "Starting Over..." thread, and copied the su-2.1 file on to the SD card. Rebooted into bootloader, selected Recovery per the instructions, now I have a red triangle with and exclamation point and an unresponsive phone!
ElectricWraith said:
Uhh, starting to get a little worried here. I deleted the PCIMG36.zip file per the "Starting Over..." thread, and copied the su-2.1 file on to the SD card. Rebooted into bootloader, selected Recovery per the instructions, now I have a red triangle with and exclamation point and an unresponsive phone!
Click to expand...
Click to collapse
you're fine that's just telling you that you're in recovery mode follow the steps....it should tell you to run a command in you're command prompt which will get you into recovery and then you backup nand, wipe, and load image from sd card
Ah, OK. I pulled the battery and it came back to life. Didn't see anything in that thread about commands, but I will read it again.
just boot your phone holding power and volume up button and then when you see the white screen go down to recovery and press the power button...now you should be in recovery mode from there just follow instructions. you should backup nand, wipe cache and wipe data, and install rom from sd card.
That's the problem, following this thread: http://forum.xda-developers.com/showthread.php?t=715915, I don't get any instructions for the recovery portion that match what I actually get on the phone. I don't get the different menu so I don't get a chance to flash from the su-2.1 file.
Arrrgh! Here's what I did:
Replaced the PCIMG36.zip file that was in the SimpleRootOTA folder that I downloaded with the PC36IMG-1.47.651.1_eng-hboot_RA-1.7.0.1.zip file (renamed to PCIMG36.zip)
Ran SimpleRootOTA, followed all instructions
When I got to the place in Step 4 where I was supposed to be prompted to install the update at the bootloader, it didn't happen. I assume that this was due to the fact that I had already applied that update
I unplugged, looked in the root of the SD card, found that the PCIMG36.zip file had not been pushed.
I copied the file on to the SD card, rebooted into the bootloader, let it scan the PCIMG36.zip file and apply the update, then rebooted.
So, that's where it sits now. I'm out of time and can't do anything more with it, so I just re-installed MyBackup and am restoring apps and data.
Any ideas as to what I should do next?
Hopefully you are just transposing numbers in your post? According to the thread you linked, the name of file should be PC36IMG.zip....you are writing PCIMG36.zip....those are very different.
edit...and if you are getting stuck at step 4...that sounds like what you did.
youngdhillon said:
just boot your phone holding power and volume up button .
Click to expand...
Click to collapse
volume DOWN button
2. Power off your phone.
3. Hold down the Volume Down and Power buttons until the white screen appears.
4. HBOOT will scan the PC36IMG.zip file. You'll see a blue progress bar on the right side of the screen.
Click to expand...
Click to collapse
ElectricWraith said:
That's the problem, following this thread: http://forum.xda-developers.com/showthread.php?t=715915, I don't get any instructions for the recovery portion that match what I actually get on the phone. I don't get the different menu so I don't get a chance to flash from the su-2.1 file.
Arrrgh! Here's what I did:
Replaced the PCIMG36.zip file that was in the SimpleRootOTA folder that I downloaded with the PC36IMG-1.47.651.1_eng-hboot_RA-1.7.0.1.zip file (renamed to PCIMG36.zip)
Ran SimpleRootOTA, followed all instructions
When I got to the place in Step 4 where I was supposed to be prompted to install the update at the bootloader, it didn't happen. I assume that this was due to the fact that I had already applied that update
I unplugged, looked in the root of the SD card, found that the PCIMG36.zip file had not been pushed.
I copied the file on to the SD card, rebooted into the bootloader, let it scan the PCIMG36.zip file and apply the update, then rebooted.
So, that's where it sits now. I'm out of time and can't do anything more with it, so I just re-installed MyBackup and am restoring apps and data.
Any ideas as to what I should do next?
Click to expand...
Click to collapse
ok if you has updated without any errors and you're rooted...
1)turn off your phone power it back on holding the volume down button and power button at the same time
2)when you see the white screen with HBoot menu scroll down using volume down button, highlight recovery and press power button.
3)you should now see a different menu (black&green) you are now in recovery from here:
4)select backup nand it will ask you to confirm hit power button and wait till it backs up you're nand
5)go down to wipe data...highlight wipe data hit power, confirm
6)wipe cache...confirm
7)load rom from sd card (you should have the su-2.1 in you're sd card) it will let you choose, choose su-2.1 hit power, confirm and let it finish.
you're done wait for the phone to reboot into you're new rom
sablesurfer said:
volume DOWN button
Click to expand...
Click to collapse
oops sorry about that, volume down
Yes, I was just transposing digits, DERP.
I will try again later. Thanks for all the help!
Well, I just booted into the bootloader, it scanned the PC36IMG.zip file, but didn't do anything else but put me back at the bootlader menu. I selected Recovery, hit the power button, then black screen with image of phone and red triangle w/exclamation point.
No idea what's wrong or what to do now except pull the battery.
ElectricWraith said:
Well, I just booted into the bootloader, it scanned the PC36IMG.zip file, but didn't do anything else but put me back at the bootlader menu. I selected Recovery, hit the power button, then black screen with image of phone and red triangle w/exclamation point.
No idea what's wrong or what to do now except pull the battery.
Click to expand...
Click to collapse
I remember this problem and I'm trying to remember what I had to do. It seems like after it scanned the PC36IMG.zip it asked if I wanted to scan and I had to say "no" and then after that I could boot in to recovery. I remember it being some dumb little mistake that I made like 2 times in a row and then had a "d'oh" moment when I realized why I kept getting the red triangle. Man, I'm gonna try to remember this and post later. Hopefully you get it though.

[Q] Failed root, usb/sdcard unrecognized on phone

Ok, I was running a stock (rooted) 2.1 rom on my Evo until someone using my phone updated me to 2.2 via an OTA update. I didn't really mind, just meant a re-root and a data wipe. Or so I thought.
Everything was going swimmingly until I came to the recovery flash portion of the root (unrevoked reflash). It recognized my phone, proceeded to flash it, but it failed about 3/4 of the way through. Again, I thought no problem I'd just boot into recovery and start over. When I try and boot into recovery, I get the exclamation point error and try to update by holding volume up and pressing power, but the recovery can't mount my sdcard. Well, now recovery is out of the question and I can't use adb to remote into it; phone doesn't recognize my sdcard or any usb connection (even to charge, unless I take the battery out and plug it in after I re-seat the battery). Computer recognizes the card just fine from a card reader, loaded up things onto it with no problem.
How the am I supposed to fix this? Phone boots into stock 2.1 (unrooted), but I can't adb in, load an image off my sdcard (bootloader recognizes the card, but won't let me flash from the pc36img present on the card), or use recovery to load my backup.
I'm screwed, aren't I? If so, think Sprint will replace it if I act like the OTA update trashed it?

[Q] Boot Loop and No recovery console

Hi,
I have become really stuck with this issue
ROM - 2.29.405.2
I origonally had a rooted phone with clockworkmod installed. I subsequently wanted to put it back to stock. Which i ran the latest RUU with the goldcard. I now am getting a continuous white HTC screen then vibrates and keeps doing this. No matter what i do i cannot get the phone into the recovery menu it just starts the reboot loop again.
I can get on fastboot and resend the same RUU to the phone. This installs without any issue and says that it is going to reboot the phone and going straight back to the rebooting loop.
I somehow need to get clockworkmod reinstalled so i can resolve this problem as it seems that the recovery partition is damaged somehow. I have s=on so i cannot force the restore of the recovery console with the colckworkmod as i get signature failure.
Is there an origional HTC recovery file i can use which gets past the signature failure??
"Clear storage" from HBOOT.
And give a try to the other way - download this zip , rename it "PB99IMG.zip" put it in the root of your SD card (not in a folder) , pull battery , plug it back , enter HBOOT (power+volume down) and apply it.
Edit: use goldcard if you are branded. If I understand you correctly, you say this "I subsequently wanted to put it back to stock. Which i ran the latest RUU with the goldcard" - if you flashed your original stock ROM, then you didn't need a gold card.
Branded
Yes i am branded.
Sure i tried this last time where it showed a blue meter on the right hand side. Went all the way and rebooted to the same if i rememeber.
But i will give it another go see if it works. Cheers.
I managed to get it to run the PB99IMG in the end which updated all parts without an issue. On rebooting of the phone it still does it boot loop.
I really done know what is causing this.

stuck on white htc evo 4g screen

ok so i tried to update the radio wiimax and prl cause i wanted to update to myns rom something went wrong and now im stuck at the white evo 4g screen i did make a back up and tried to recover but its still stuck someone hellp please ..
any help would be great cant imagin being wihout my evo =[
it also says wrong image when i boot in2 hboot or recovery im a noob at this so if anyone can get back o me id be willing to give any info needed to fix this
also when going into nandroid to restore it says
"sd-ext.img not found skipping restore of /sd-ext."
I had a similar issue when I first flashed a ROM. What version of what recovery are you using? Is it clockworkmod or RA? You will probably need to flash a new PC36IMG.zip file to get it back up and running. I used the unrooted version found here:
http://forum.xda-developers.com/showthread.php?t=829045
Then I re-rooted with unrevoked, and proceeded to reflash the ROM. If you are using clockworkmod, you need to change to RA, and if you are using an older version of RA you need to update. Let me know what you're using, and I'll try to help.
roy.money said:
I had a similar issue when I first flashed a ROM. What version of what recovery are you using? Is it clockworkmod or RA? You will probably need to flash a new PC36IMG.zip file to get it back up and running. I used the unrooted version found here:
http://forum.xda-developers.com/showthread.php?t=829045
Then I re-rooted with unrevoked, and proceeded to reflash the ROM. If you are using clockworkmod, you need to change to RA, and if you are using an older version of RA you need to update. Let me know what you're using, and I'll try to help.
Click to expand...
Click to collapse
yes im using clockworkmod and how can i sync my phone with my comp to flash the pc36img.zip .?
You'll have to do it while in recovery. Pull the battery on the phone, and put it back in. Hold donw the volume down button on the side while you hold down the power button. This will boot the phone into the bootloader. After a few seconds it will scan for some files, just ignore that. Once it scans, you can move your sleection by using the volume down button. Move your selection to recovery, and push the power button to select it. Then you'll see the recovery screen come up. In one of the menus there is a selection for mass storage, or something like that. When you toggle that on, you can use your phone like a disk drive, and just drop the PC36IMG.zip file in the folder.
ok fter i do that what should i do
again thank you so much for your help
in clockwork recovery you will have
-reboot system now
-apply sdcard:update.zip
-wipe data/ factory reset
-wipe cache partition
-install zip from sdcard
-nandroid
-partition menu
- advanced
**You want to select partition menu**
Partition menu gives you thes options:
mount/data
unmount/ cache
mount/ sdcard
format system'format data
format cache
format boot
mount USB storage
**Now plug your phone into your computer and select mount USB Storage**
ok so in the exact order after i put the file on my sd card
In order to install the update, follow the steps below. This will erase everything you had stored in your phone, and set it back to how it was when you got it from the factory. Once you drop the new PC36IMG.zip file onto the phone, shut the phone off. If there's no menu option, then pull the battery. Then power the phone into bootloader again. It should scan for the same files, and this time find the one you put in there. When this happens a blue bar will show up on the right side. When the bar finishes, it will ask if you want to update with the new file. Say yes, and let it finish. It will probably restart once during the update, so don't freak. When it's all done it will ask if you want to reboot. Say yes. Now it will be back to stock. If you want to try to flash again, re-root using enrevoked. When that's done, isntall ROM Manager from the market. When that's installed, open it. At the bottom of the screen should be a selection for flash an alternate recovery (Amon RA), if it's higher than version 1.8, then install it and you're good to go. Clockworkmod has a lot of issues.
Did it work out for you?
yes thank you so much I got my phone up and running
Sent from my PC36100 using XDA App

[Q] Need help desperately! Evo stuck in boot loop. I've tried everything

I rooted my Evo a few months back. Everything worked fine for a while and then one day the phone restarted itself and never made it past the white evo boot screen.
Before saying anything else I've read through this forum and have tried many different steps to fix it.
I cannot access recovery through fastboot (it just boots to the white evo screen which it doesn't get past). I only have access to fastboot.
I have tried many times (and many different versions, stock, anon recovery etc.) loading a pc36img.zip onto the root of my sd card. It will go through the typical update process and when it finishes and I click reboot phone, it once again just gets stuck on the white evo screen.
Any help would be greatly appreciated!
SUPERSONIC EVT2-3 SHIP S-OFF
HBOOT-2.10.001
MICROP-041f
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.11.19
OCT 15 2010, 12:07:00
If you have an SD card reader or a computer with a built in card reader, copy the contents of your SD card to a computer or external drive and then re-partition and re-format your SD card. Afterwards, copy a freshly downloaded version of amonRA v2.3 (the PC36IMG. zip) and the rom you'd like to flash. Turn off your device, pull the battery, wait one minute, re-attach the battery and then attempt to boot to the bootloader (Simultaneously press the DOWN volume button and the Power button until your device starts). Hopefully, the bootloader will properly detect the PC36IMG.zip and prompt you to install. If it does, follow the prompts to install. Afterwards, select recovery, wipe EVERYTHING in the wipeenu EXCEPT the SD card and then flash the rom.
Posting & replying from my EVO 4G
Have you tried to flash a new ROM?
Thanks for the quick reply! I followed your steps. Reformatted my sd card loaded the amonRA v2.3 and the new rom onto the card. Booted in bootloader and ran the update. When it finished it asked if I wanted to reboot my phone, I selected no and tried to boot into recovery....same results. It's still stuck at the white boot screen.
Any other suggestions?
When I got stuck in boot loops, I just stuck the darn phone in a bowl of fruit loops.. worked for me. #justkidding
Did you unchecked fastboot box
After you reformatted the SD you need to make sure the rom zip is not corrupted.redownload rom
What type of rom are you trying to install, did you are partition the sd card.
When you installed the amron 2.3 did you delete the zip from the SD card after install...
Oh boy, haven't seen this on awhile....
Good luck...
This doesn't always work but is based on the last step before I order customers a replacement for boot failure on the Evo. Try flashing the 3.70 update zip then reboot the phone. If the phone boots properly then run the 3.70 RUU (this step helps reduce the chance of corrupt files). This gives you a S-OFF, unrooted ROM config on your phone. let the phone boot into the stock ROM agin and then double check your firmware's and pri as they may need updating again. From here the firmware/recovery/ROM flashing guides should get you back to where you want to be.
cpisan16 said:
Thanks for the quick reply! I followed your steps. Reformatted my sd card loaded the amonRA v2.3 and the new rom onto the card. Booted in bootloader and ran the update. When it finished it asked if I wanted to reboot my phone, I selected no and tried to boot into recovery....same results. It's still stuck at the white boot screen.
Any other suggestions?
Click to expand...
Click to collapse
Turn off your device and then boot into the bootloader. Look at the top and make sure you're still S-OFF. When the menu appears on the left side of the screen, select recovery. It should work. If it does not work, do the following:
1. Download this particular RUU (PC36IMG_SuperSonic_S_Sprint_WWE_3.70.651.1_Radio_2 .15.00.11.19_NV_1.90_release_161482_signed.zip) from HERE
MD5 Checksum: 7056D42812AA5DF03FCC8DDDC2B64E85
SHA-1 Checksum: F3725824147B54F4ED917CB025FB5F693B17782B
1A. I don't know what radios you are using so you need to download the following radios from HERE
EVO_Radio_2.15.00.11.19
EVO_PRI_1.90_003
EVO_NV_1.90_003
2. Create a directory named amonRA on your SD card and place the PC36IMG.zip file that's already on your card into that folder.
3. Now rename the above mentioned RUU to PC36IMG.zip and place it on the root of your SD card.
Just a quick note: I am assuming you have HBOOT 2.02/2.10. If so, proceed.
4. If you cannot get to recovery via the bootloader, you will have to use ADB. From a terminal window, type the below commands as-is.
adb shell (press enter)
reboot recovery (press enter)
5. Once in recovery, wipe everything in the wipe menu EXCEPT the SD card.
6. Flash the listed radios 1 by 1 in order
7. Shutdown your device and boot to the bootloader to flash the RUU.
NOTE: If you're successful in getting into recovery, you can opt to flash a different rom. It's your device and your choice.
Posting & replying from my EVO 4G

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