Repeating contacts - G2 and Desire Z Q&A, Help & Troubleshooting

All of my contacts are repeating, so each contact shows up about 10 times in the list, any idea what would cause this? I've wiped repeatedly and nothing works.
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smjfosho said:
All of my contacts are repeating, so each contact shows up about 10 times in the list, any idea what would cause this? I've wiped repeatedly and nothing works.
Click to expand...
Click to collapse
It has to do with synchronization between your phone and your google account. Do you use more than one phone on the same google account?
Do like this to repair:
Turn off your phone, log into your google account from a web browser and repair your contact list by removing duplicates, start your phone in recovery, wipe, boot normal. Should all be as expected.

If you go to gmail and hit contacts, you can merge duplicate entries easily. Afterwards it should sync.

Its my phone contacts though, does that matter?
Sent from my HTC Vision using XDA App

you can just join the contacts.
edit the contact
press menu
join

Related

Don't want to display sim contacts

Hi, I have just got my desire and am very very impressed so far, however when I go into my contacts I see the ones I have synchronized from gmail and also my sim contacts.
Is there anyway I can stop the sim contacts showing in the app?
Thanks
Stewart
Wonder if this helps. Under Contacts there is a View option where you can set the sources. SIM is one of those and you can deselect that option to avoid any SIM entries.
Yeah that kinda helped! Now when i go to people the gmail only contacts appear, however when I go to phone dialer, my sim contacts are still appearing? Thanks, stu
I was annoyed by this too and the only workaround is to delete all contacts on the sim.
Desire couldnt do it and neither could the sim app I tried, so I put the sim on my old phone and deleted it from there.
Now I live happily ever after
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
huleboeren said:
I was annoyed by this too and the only workaround is to delete all contacts on the sim.
Desire couldnt do it and neither could the sim app I tried, so I put the sim on my old phone and deleted it from there.
Now I live happily ever after
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I was able to delete the sim contacts using the desire. Long press on the contact, view contact, hit menu then delete. Job done. Might take you a while if you have alot to delete, but I didn't mind doing it one by one as I was also adding them to gmail as I went along.
I only had 60 sim contacts and even that would have been too much to go through one at a time for me - I am lazy
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I have read some posts which mention that the phone dialer includes all contacts and therefore what is applicable to contacts is not applicable to dialer. I am afraid that deleting contacts is the way to go (for now), unless someone is aware of any other option.
Well I deleted the contacts from my sim, so only my Gmail contacts are showing now. However, it seems like the contacts are not actually stored to my phone, as it doesn't show any contacts being saved to the phone.
Is there anyway I can copy all the Gmail contacts to my phone?
All you have to do is select contacts to be sync'd under Accounts&sync>google>sync contacts and press the sync now button. Once you do that all your gmail contacts should be available on your phone.

People / Contact list issues, Facebook for HTC Sense issue

I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
--
Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
--
Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?
try running the friend stream app, friends tab, menu, options, update
I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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Click to collapse
Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.
bump for solution?
I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!
Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App
Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all
I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.
Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.
Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.

[Q] Where are my contacts?

I keep my contacts on Googles servers only, there are none saved to the SIM card or phone as such.
I just changed ROM, restored using Titanium Backup, and now only three contacts show and they are ones that I added manually using the phone. It has synced to Google, but the other contacts just don't show (they are still on Google when I log in via the web).
Any ideas about this?
ta.
Have a look in Menu->Settings->Accounts & Sync - for the email account you are using, is "Sync contacts" checked?
Also, assuming you are using a Sense-based ROM, go into People and select Menu->View - again, check that you have checked "Google".
Regards,
Dave
Hmm, I tried this and it didn't work, but I did eventually figure it out so will post it here in case anybody else has this problem:
After doing what is mentioned in the previous post I went into Settings, then applications, then manage applications, pressed "all" then found 'Contacts Storage' Press Force Stop, then Clear Data, then restart the phone.
foxmeister said:
Have a look in Menu->Settings->Accounts & Sync - for the email account you are using, is "Sync contacts" checked?
Also, assuming you are using a Sense-based ROM, go into People and select Menu->View - again, check that you have checked "Google".
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Click to collapse
I too wonder why sync is not working. My settings are so as you advised in your post + autosync is active, but still 0 google contacts in "people" (i thought my phone contacts would be transferred to my google acc. Am i wrong?)
Brgds,
ilhan
Sent from my untouched HTC Desire using XDA App
any suggestions..?
Sent from my HTC Desire using XDA App
Open People, press the Menu button, press View, is Google ticked?
Yes.. it is ticked and in accounts and sync menu google account is enabled for all three items; contacts, gmail and calendar. Gmail and Calendar sync working w/o prob but contacts not syncing at all..
Sent from my HTC Desire using XDA App

Contacts Disappear or Not Showing up

Hi there
The thing is whenever I add a new phone number to my contacts list they don't show up there. When saving the contacts I choose to save them to my Google account. So if my phone dies or is stolen I can recover all my contacts. The thing is they're not appearing on my contact list. Even tough I've selected in contacts to show: All contacts.
The only way to find them (since universal search was removed) is to use the dial to type the name (most of the time without luck) or go to the call log (if I called that number before).
I've come to think the contact IS on the phone, Cuz it appears in the log with the name I've given it.
I have account sync on, I've turned the phone off and on.
I've been experiencing this problem on different phones (HTC Inspire 4G and now on a GS3).
If anyone can help, thanks!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I believe it's your contact to display...
Open contacts
Press the menu key and scroll down to contacts to didplay.
Select all or you Google account from there.
Sent from my SGH-I747M using xda premium
Hi
I've been doing that, I've selected Google contacts and all, still the same
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Try going to settings and under the sync menu click on Google account and resync the contacts.
Sent from my SGH-I747 using Tapatalk 2
Are u using Gmail or Google apps account?
What if u try exporting ur contacts from the webui and then importing them to urphone
Sent from my SGH-I747M using xda premium
I did that already =(
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
So I deleted my Google account from my S3 and checked on Google Contacts (via web) and all the contacts that I added recently are there. So I log in again on my S3 with my Google account and the contacts still doesn't appear on my phone =(
And as I said before the contacts are somewhere on the phone Cuz in the call log it shows the name of the contact I saved =/
Pliz help I'm going Crazy. I need them on my contacts cuz of my new work. I have to call lots of people and scrolling through the call log is annoying =(
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Alberto5501 said:
So I deleted my Google account from my S3 and checked on Google Contacts (via web) and all the contacts that I added recently are there. So I log in again on my S3 with my Google account and the contacts still doesn't appear on my phone =(
And as I said before the contacts are somewhere on the phone Cuz in the call log it shows the name of the contact I saved =/
Pliz help I'm going Crazy. I need them on my contacts cuz of my new work. I have to call lots of people and scrolling through the call log is annoying =(
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Adding this in case any one else is seeing the same issue:
Did you check if any of your sync accounts are failing to sync? In my case it was facebook sync so i removed FB from the list of accounts to sync with and the other contacts were restored. Mine is Galaxy S2 running ICS so YMMV.
Looks like a bug in Android is preventing it from showing contacts even if one of many sync accounts fail.
Contacts not showing on Android phone.
sxjthefirst said:
Adding this in case any one else is seeing the same issue:
Did you check if any of your sync accounts are failing to sync? In my case it was facebook sync so i removed FB from the list of accounts to sync with and the other contacts were restored. Mine is Galaxy S2 running ICS so YMMV.
Looks like a bug in Android is preventing it from showing contacts even if one of many sync accounts fail.
Click to expand...
Click to collapse
I had the same problem on my HTC One X. After some time I figured it out. Sign out of your Google mail account and resign in again. After a 'sync'
all my contacts magically appeared. I hope this helps.
Rednaxela1963 said:
I had the same problem on my HTC One X. After some time I figured it out. Sign out of your Google mail account and resign in again. After a 'sync'
all my contacts magically appeared. I hope this helps.
Click to expand...
Click to collapse
This has been happening to me for a while now, and it was driving me insane!! I also save all my contacts to gmail account, yet all of them never show up, even with display all contacts. Sometimes, even doing a search in contacts would not find them, even though they were there!! Just now figured it out, and I am happy, happy, happy!! No need to sign out and sign back in. Just go into your contacts, hit the menu button to bring up settings, hit contacts to display, check 'customized list", now there should be a setting button beside that, hit that, go down to your gmail account and pick it, now u will see like 6 boxes, such as my contacts, starred in android, etc, all the way at the bottom check "all other contacts", save it and you're in business!! Hope this helps...
Invisible contacts.
DMF1977 said:
This has been happening to me for a while now, and it was driving me insane!! I also save all my contacts to gmail account, yet all of them never show up, even with display all contacts. Sometimes, even doing a search in contacts would not find them, even though they were there!! Just now figured it out, and I am happy, happy, happy!! No need to sign out and sign back in. Just go into your contacts, hit the menu button to bring up settings, hit contacts to display, check 'customized list", now there should be a setting button beside that, hit that, go down to your gmail account and pick it, now u will see like 6 boxes, such as my contacts, starred in android, etc, all the way at the bottom check "all other contacts", save it and you're in business!! Hope this helps...
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Click to collapse
Unfortunately I don't have a 'contacts to display' or 'customise list' on my HTC One X, just 'Only with phone number' option but never mind
whatever works.
If there's a will, there's a way!
My suggestion : Go into CONTACTS. Hit the RIGHT OPTION (CONTACTS) Then the MENU button. Then ACCOUNTS. Tap on your GOOGLE account. In there you will have the SYNC options.
I just went through this because all of my contacts are not syncing. I have 95% of them for whatever reason.......
Rednaxela1963 said:
Unfortunately I don't have a 'contacts to display' or 'customise list' on my HTC One X, just 'Only with phone number' option but never mind
whatever works.
If there's a will, there's a way!
Click to expand...
Click to collapse
dssking said:
My suggestion : Go into CONTACTS. Hit the RIGHT OPTION (CONTACTS) Then the MENU button. Then ACCOUNTS. Tap on your GOOGLE account. In there you will have the SYNC options.
I just went through this because all of my contacts are not syncing. I have 95% of them for whatever reason.......
Click to expand...
Click to collapse
Try deleting your google account completely from your phone and re-adding it after a reboot.
This is driving me crazy too...
So,I've installed kitkat 4.4.2 on Friday and everything was really ok. Today I realized when someone is calling me on Viber,there are no contacts,the same is with WhatsApp.
And when I want to use my phone contacts,they are all gone. Then I need to copy the contacts from the sd card(cause there is no option to show contacts from sim card) and they showed up,when I click on Viber again,the contacts are gone again.
Anyone can help me with that???
Problem Solved
DMF1977 said:
This has been happening to me for a while now, and it was driving me insane!! I also save all my contacts to gmail account, yet all of them never show up, even with display all contacts. Sometimes, even doing a search in contacts would not find them, even though they were there!! Just now figured it out, and I am happy, happy, happy!! No need to sign out and sign back in. Just go into your contacts, hit the menu button to bring up settings, hit contacts to display, check 'customized list", now there should be a setting button beside that, hit that, go down to your gmail account and pick it, now u will see like 6 boxes, such as my contacts, starred in android, etc, all the way at the bottom check "all other contacts", save it and you're in business!! Hope this helps...
Click to expand...
Click to collapse
you're the best man,
i have been facing this problem with my old Samsung S2 and was one of the main reason that i decided to change it on S4, but imagine that i got the same prob !!
no one was able to fix it ( most probably everyone is busy in the I-phones . . . . )
But the Solution is: check "all other contacts"
thanks a lot

Contacts not showing on Contacts

Hi there
The thing is whenever I add a new phone number to my contacts list they don't show up there. When saving the contacts I choose to save them to my Google account. So if my phone dies or is stolen I can recover all my contacts. The thing is they're not appearing on my contact list. Even tough I've selected in contacts to show: All contacts.
The only way to find them (since universal search was removed) is to use the dial to type the name (most of the time without luck) or go to the call log (if I called that number before).
I've come to think the contact IS on the phone, Cuz it appears in the log with the name I've given it.
I have account sync on, I've turned the phone off and on. I have deleted the Google account and signed back in. Checked via the web on Contacts and all the new contacts are there.
I've been experiencing this problem on different phones (HTC Inspire 4G and now on a GS3).
If anyone can help, thanks!
PD: is very annoying to scroll through the call log to find a contact. And I call lots of people on my work. Is there a way to add the contacts to a folder on my home screen? After they appear on the contacts app first of course!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
i would transfer my contacts from your Google account to your phone.
Sent from my SAMSUNG-SGH-I747 using xda premium

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