Handset blacklisted? - Desire General

I purchased my desire back in April from mobile phones direct. It has been fine up until last Wednesday. I can get online fine via 3g but I cannot make or receive calls or sms. I called t-mobile who did some tests and came to the conclusion that my handset has been blacklisted.
I purchased the phone brand new so it wasnt pre owned. It is locked to t-mobile.
I find it strange that my data still works. Can anyone confirm that the operator is correct, my handset it blocked for calls and sms only?
Anyone else have their handset blacklisted and got it unblacklisted?
Chris
Sent from my HTC Desire using XDA App

Ages a go I remember reading about a blacklisted Nokia, where the service provider just blacklisted the wrong IMEI. They got it de-listed (?) After almost a year when the phone was worth nothing and was simply outdated.
I know that changing the IMEI would de-list it if it is, however that is illegal. And probobly no way of doin it on the Desire.
Sorry to hear man. Go to your service provider and talk to them. They clearly got something wrong.
All the best,
Panda
Sent from my HTC Desire using the XDApp. Pure Madness.

I believe mine has also been blacklisted, but i dont have data like you do. Phone and sim are esstially useless except for enjoying roms.
Sent from my HTC Desire

When i bought my toshiba tgo1(2nd hand) i got it home and found out it was blacklisted too, i rang orange, explaned the situation, and the people at orange unblacklisted it there and then.
Sent from my HTC Desire using Tapatalk

I have called mobile phones direct and they sent me back to tmobile.
Eventually, they said the handset has been blacklisted due to fraud. The person who "owns" the phone has requested it or is being investigated for fraud and there is nothing tmobile can do.
I need to get a replacement phone from mobile phones direct.
Is that crazy.
I think I will be buying straight from tmobile next time
Sent from my HTC Desire using XDA App

wardy277 said:
I have called mobile phones direct and they sent me back to tmobile.
Eventually, they said the handset has been blacklisted due to fraud. The person who "owns" the phone has requested it or is being investigated for fraud and there is nothing tmobile can do.
I need to get a replacement phone from mobile phones direct.
Is that crazy.
I think I will be buying straight from tmobile next time
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
So, what you are saying is that "Mobile Phones Direct" has sold you a phone that they didn't have the right to sell you as they bought it from the "real" owner?
As I see it, there can only be one of three possible legal owners. You, MPD or the person who provided it to MPD. Which one of the three has caused the blacklisting?
There is something very fishy going on here, possibly the old scam where someone gets a phone upgrade on contract, sells it on and then tries to claim the insurance for it being lost/stolen.

Sounds like that to me...but why are MPD selling it as 'new' when it isn't? Surely they owe you a new phone?

I also bought mine from MPD and the same thing happened about a month ago. It took T-Mobile about 2 weeks to sort it out - be prepared to be without calls/texting for at least this amount of time!
It was EXTREMELY difficult to speak to anyone that knew what was going on - they consistently said for the first 10 days that it was NOT T-Mobile that had requested the blacklist themselves but a third-party.
This turned out to be wrong in the end, and it was the T-Mobile fraud team themselves that had blacklisted the phone since they had been investigating MPD...
Your best bet is repeatedly to ask to go through to tech support and mention the fraud team - I ended up speaking to someone in one of the tech-support teams in the North-East/Scotland after about 10 days who managed to have direct contact with the fraud team, and they finally told me what had happened.
I think MPD are known for this practice to be honest - their registration process is a little suspect, and T-Mobile have clearly been investigating them...they told me I was not the first person to get a brand new handset from MPD only then to have it blacklisted in this way...
I'll never use MPD again and I urge others to not touch them with a bargepole!

I am glad I am not the only one. I called MPD and they are waiting on tmobile now. I hope they will be quick.
Ironicly after 1 day of purchasing the contract with MPD tmobile called and offered me the same deal for £50 upfront. I think a mear £50 is worth it knowing this kind of thing won't happen
Sent from my HTC Desire using XDA App

Related

Locked phone

So I had two nexus, one on contract and one bought a few days after release sim free off the net, although met in person. One phone was for a sim that was in a iPhone contract and wanted to switch, so needed one contract free phone.
Well two weeks later one of the phones now won't make calls. Called network provider and they told me this handset is barred, and there is no way they could unbar unless I was the person who barred it.
Now what the hell can I do? Obviously the person who I bought it from is now not available..... Typical.
Can I make this phone work? Don't want to be left with a expensive unusable handset? Is there any way someone else can make it work?
Thanks.
Ps, the lady on the phone really didn't seem to care about the whole situation to be honest.
Sent from my iPad using Tapatalk HD
If you phone displays "outcoming calls are barred"(which seems to be the case) then it is 100% network issue,nothing wrong with the phone. Unless the person you bought it from reported the phone as stolen,then it will be banned from all networks permanently.
The un helpful lady told me no more than the imei is "b-listed" and to contact the phones first owner......
Which I now can't bloody do.
Barred on all networks? So no network will work, And the phone will no more than touch style device? .....
Fun days. Not buying a phone that way again.....
Sent from my iPad using Tapatalk HD
kravevr6 said:
The un helpful lady told me no more than the imei is "b-listed" and to contact the phones first owner......
Which I now can't bloody do.
Barred on all networks? So no network will work, And the phone will no more than touch style device? .....
Fun days. Not buying a phone that way again.....
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Sounds like you've been burned with a common insurance scam where the seller reports the phone as stolen. I got hit with it on a G1 bought from eBay.
If you bought through eBay / similar you may be able to report it to the cops (depending on your country of origin).
I'm UK based and it took me 6 months and getting eBay, PayPal (both useless) and the UK police involved; I reported it as criminal fraud and after a while found someone to take it seriously.
The investigating officer finally got me a full refund + return costs but it was a hell of a lot of stress. I now only buy from physical stores or well established web fronts.
Good luck with trying to get your money back.
Cheers Cokemonkey, have done a fair bit of reading it most certainly seems that way. Suppose gumtree is the place for Thiefs.
After going through forums etc it seems it works abroad, our should. So thinking of advertising on there. Need to speak to my friend, haven't been able to get hold of her all day, and she probably knows what's going on more thank do to be fair lol.
Maybe see if any one abroad will or can buy it if the working outside the UK but is true. If that's not against the law? Don't know where I stand to be honest and I'd it was really loads of aggro I don't want to bee going through it for six months, especially as future is less secure than Ebay in that respect.
Thanks for the input :'-(
Sent from my GT-N7000 using Tapatalk

Contract tricked me

So I started my first contract yesterday with phones4u and the plan is rubbish £37.00 a month with 600 minutes and unlimited texts and 750mb. I filled in a sheet known as are you happy and now they are using that against me to say I was happy with the purchase and their are no exchanges or returns. So I was thinking do any of you know a possible excuse that would give me a exchange or return. The only think I have came up with is to tell the head office of phones 4 u that the o2 signal is no good in my area and I want to return the phone or change carriers the phone is a htc one x white. I did ask phones 4 u for help on this problem but they said they have no power over the contract and only the head office so I will ring them up and ask them can they knock the price down but I would rather return the phone. I need a good reason to return it or exchange it any ideas would be greatful I have used the phone and sim but this doesn't make any difference because when I was returning it today it was sealed and they were not bothered. When I went to phones 4 u yesterday I told the women when she asked me about my budget that I do not want a contract higher than £36 but the sales women failed to acknowledge that and still offred me a crap plan. I was going for a better deal but orange declined my credit check but o2 didn't. The sales women told me that yesterday she told me that after I sign there are no returns but I can't remember.
Sent from my HTC Desire HD A9191 using XDA
Think ur stuck in that contract, it's down to yourself to read what your signing before you sign it.
As for saying you have no signal, they will probably check how frequently the phone has been used to make receive calls and texts to see if you really do have signal.
If you have been missold the contract though you may be able to get somewhere, but at the end of the day you would have been giving a chance to read the contract before signing away.
Sorry to say I think you may be stuck.
Sent from my HTC One X using xda premium
aliHTCDHD said:
So I started my first contract yesterday with phones4u and the plan is rubbish £37.00 a month with 600 minutes and unlimited texts and 750mb. I filled in a sheet known as are you happy and now they are using that against me to say I was happy with the purchase and their are no exchanges or returns. So I was thinking do any of you know a possible excuse that would give me a exchange or return. The only think I have came up with is to tell the head office of phones 4 u that the o2 signal is no good in my area and I want to return the phone or change carriers the phone is a htc one x white. I did ask phones 4 u for help on this problem but they said they have no power over the contract and only the head office so I will ring them up and ask them can they knock the price down but I would rather return the phone. I need a good reason to return it or exchange it any ideas would be greatful I have used the phone and sim but this doesn't make any difference because when I was returning it today it was sealed and they were not bothered. When I went to phones 4 u yesterday I told the women when she asked me about my budget that I do not want a contract higher than £36 but the sales women failed to acknowledge that and still offred me a crap plan. I was going for a better deal but orange declined my credit check but o2 didn't. The sales women told me that yesterday she told me that after I sign there are no returns but I can't remember.
Sent from my HTC Desire HD A9191 using XDA
Click to expand...
Click to collapse
As far as I understand it (somebody will correct me if i'm wrong!), in this country you have a 14 day cooling off period after signing up for a phone contract were you can cancel it without having to give a reason.
I got exactly the same deal as you on t-mobile through buymobilephones.net for £26 p/month so that deal is very poor.
I suggest you ring phones4U and tell them you would like to cancel the contract and quote this '14 day cooling off period.'
14 day cooling off is only for online or phone sales not shop. When you approach the store and sign there isn't much you can do.
Sent from my HTC One X using Tapatalk 2
Yup you are stuck in the contract. I have only managed to get out of 1 contract but that was only because 3 killed the mast in my area and left me with no mobile signal for over 2 months. It took me another 4 months to get out of the contact ( and this was not easy ) but eventually after getting in touch with the comms regulation board they admitted that there was a loss of signal in my area (after they tested) and release me with a refund and no extra charges.
So if you do try to go down the route of no signal be warned they will test and check.
aliHTCDHD said:
So I started my first contract yesterday with phones4u and the plan is rubbish £37.00 a month with 600 minutes and unlimited texts and 750mb. I filled in a sheet known as are you happy and now they are using that against me to say I was happy with the purchase and their are no exchanges or returns. So I was thinking do any of you know a possible excuse that would give me a exchange or return. The only think I have came up with is to tell the head office of phones 4 u that the o2 signal is no good in my area and I want to return the phone or change carriers the phone is a htc one x white. I did ask phones 4 u for help on this problem but they said they have no power over the contract and only the head office so I will ring them up and ask them can they knock the price down but I would rather return the phone. I need a good reason to return it or exchange it any ideas would be greatful I have used the phone and sim but this doesn't make any difference because when I was returning it today it was sealed and they were not bothered. When I went to phones 4 u yesterday I told the women when she asked me about my budget that I do not want a contract higher than £36 but the sales women failed to acknowledge that and still offred me a crap plan. I was going for a better deal but orange declined my credit check but o2 didn't. The sales women told me that yesterday she told me that after I sign there are no returns but I can't remember.
Click to expand...
Click to collapse
In what way did the contract trick you, as your thread title claims? You must have known what you were signing up to (and if you didn't, well...), and you apparently even told them you were happy with it.
Maybe you've changed your mind or seen a better deal and you're not happy now with paying £37/month, but that's a different matter.
Sorry if that sounds harsh, but there are far too many people who rush into long term commitments (of all sorts) and then scream "it's not fair" or "I didn't know".
Even tho phones for you say they have a no returns policy you can 14 day it! I 14 dayed a note this year as the vodfone signal in my area was shocking. Phones for you cancled it there and then. If they feed you with some **** and bull explain to them that if the signal is not serficiant in your area they cannot provide you with a full serive. This info came from someone that i no at carphone warehouse who used to work for p4u
Sent from my HTC One X using xda premium
O2 have a 14 day cooling period.
http://community.o2.co.uk/t5/Pay-Monthly/14-day-cooling-off-period/td-p/208924
Sent from my HTC One X using xda premium
http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement
Sent from my HTC One X using xda premium
aliHTCDHD said:
So I started my first contract yesterday with phones4u and the plan is rubbish £37.00 a month with 600 minutes and unlimited texts and 750mb. I filled in a sheet known as are you happy and now they are using that against me to say I was happy with the purchase and their are no exchanges or returns. So I was thinking do any of you know a possible excuse that would give me a exchange or return. The only think I have came up with is to tell the head office of phones 4 u that the o2 signal is no good in my area and I want to return the phone or change carriers the phone is a htc one x white. I did ask phones 4 u for help on this problem but they said they have no power over the contract and only the head office so I will ring them up and ask them can they knock the price down but I would rather return the phone. I need a good reason to return it or exchange it any ideas would be greatful I have used the phone and sim but this doesn't make any difference because when I was returning it today it was sealed and they were not bothered. When I went to phones 4 u yesterday I told the women when she asked me about my budget that I do not want a contract higher than £36 but the sales women failed to acknowledge that and still offred me a crap plan. I was going for a better deal but orange declined my credit check but o2 didn't. The sales women told me that yesterday she told me that after I sign there are no returns but I can't remember.
Sent from my HTC Desire HD A9191 using XDA
Click to expand...
Click to collapse
Coverage is your only viable excuse, or faulty handset, as trading stanards and citizen advice bearu will tell you,
Sent from my HTC One X using xda premium
1st mistake: you went to phones4u
2nd mistake: you signed a crap contract
sorry if it sounds a bit harsh, but if you knew it was a crap contract why did you sign it? But I do want to help as I know how you feel as I've had a bad experience with them before and knowing what they're like they more than likely pushed and pressured you into signing that contract.
phones4u sales people in their store are dicks, all they do it want to make a sell and then never see you again. they don't want to hear about any issues you're having or help you out at all once they've made the sale.
they used to say contract phones could be returned within the 14 cooling off period provided by the network provider but they seemed to have changed their tune now. see link:
http://support.phones4u.co.uk/pe/action/km/viewelement?id=10100262&channelID=10&portalPageId=10256075
the best bet you have now is calling phones4u customer service line, they are a heck of a lot more helpful than the sale driven idiots in their stores:
you should be able to reach them on 0800 0725858 or 01782 673100
also a piece of advice, if you have spoken to customer service and they authorise the return make sure you get a reference number and then get to the store while the customer service lines are still open, otherwise they will make excuses like, no we don't take returns, can't find you case number on the system, well can't speak to customer service now as they are closed, you'll have to keep the phone (this happened to me)
o2 has a 14 day cooling off period which you can cancel and return the phone, but I am unsure of what the agreement is when you don't buy directly from them. But you can also call them for free from you o2 phone, on 202.
hope this helps you get this sorted, also if you feel that the people in store did not help you and pressured you into the contract, being unprofessional etc you should also make a complaint to the head office after this is all resolved and they may offer you some compensation.
btw, you will always likely to find a better deal online. and next time avoid phones4u like the plague, and always check if there is any cancellation policy. if not do not sign anything unless you are 100% sure its what you want and its the best deal.

IMEI Blocking

Recently I've been seeing a lot of T-Mobile USA & AT&T phones on eBay and such that have their IMEI blocked by the provider they are made for. I was thinking if there's a way to prevent getting scammed and buying one of these used phones where the IMEI ends up getting blocked (perhaps months later) because the original owner didn't make a phone or service payment & I was wondering if T-Mobile USA or AT&T would ever block the IMEI of a Galaxy Nexus GSM Unlocked Phone?
It obviously has an IMEI but does anyone know if T-Mobile USA or AT&T would block the IMEI of a phone like the Nexus that they don't sell themselves if someone reported it stolen, didn't make a bill payment of some kind, etc.?
LS1_01 said:
Recently I've been seeing a lot of T-Mobile USA & AT&T phones on eBay and such that have their IMEI blocked by the provider they are made for. I was thinking if there's a way to prevent getting scammed and buying one of these used phones where the IMEI ends up getting blocked (perhaps months later) because the original owner didn't make a phone or service payment & I was wondering if T-Mobile USA or AT&T would ever block the IMEI of a Galaxy Nexus GSM Unlocked Phone?
It obviously has an IMEI but does anyone know if T-Mobile USA or AT&T would block the IMEI of a phone like the Nexus that they don't sell themselves if someone reported it stolen, didn't make a bill payment of some kind, etc.?
Click to expand...
Click to collapse
Not for missing a bill payment. The phone isn't sold or subsidized by them so they would have no right to block it.
Sent from my Galaxy Nexus
I was wondering the same thing too. If I buy a used international Galaxy S3 i9300 would they block the imei if the previous owner report it stolen a short while after selling it? Also will the phone be block if the insurance is from third party?
These new imei blocking idea seems to create a whole new set of problems (for us consumers at least). The big carriers would probably benefit from sales of new device as people are too afraid to buy devices that can be blacklisted whenever.
whatsitsnamenow said:
I was wondering the same thing too. If I buy a used international Galaxy S3 i9300 would they block the imei if the previous owner report it stolen a short while after selling it? Also will the phone be block if the insurance is from third party?
These new imei blocking idea seems to create a whole new set of problems (for us consumers at least). The big carriers would probably benefit from sales of new device as people are too afraid to buy devices that can be blacklisted whenever.
Click to expand...
Click to collapse
Don't blame the carriers . Blame criminals who benefit by reselling stolen phones on the used market. The theft of smartphones is huge right now as this is so easy and profits are huge. Anything that can slow this down is worth doing.
Sent from my Galaxy Nexus using xda premium
whatsitsnamenow said:
I was wondering the same thing too. If I buy a used international Galaxy S3 i9300 would they block the imei if the previous owner report it stolen a short while after selling it? Also will the phone be block if the insurance is from third party?
These new imei blocking idea seems to create a whole new set of problems (for us consumers at least). The big carriers would probably benefit from sales of new device as people are too afraid to buy devices that can be blacklisted whenever.
Click to expand...
Click to collapse
Never thought about the insurance aspect but when I called T-Mobile they said that any phone could be blocked if reported stolen including something like a Nexus...but who knows if it ever happens.
Its not about blaming who. I just think this is not very thought out solution. It puts a dent on phones that are actually stolen but does nothing to stop fraud. Example
I buy new Galaxy S3 from Att
I buy insurance for phone
I sell phone for $450 (good imei standing currently) on Craigslist or on Marketplace
One week later I report my phone stolen and pay my $100 deductible
Phone gets blocked and buyer gets screwed.
I receive new Samsung Galaxy S3
Next week I sell my new Galaxy S3 for $450 and start the whole process over again.
In this scenario there is no way to check for IMEI clean or not because at the time of sale the IMEI is clean.
Also CDMA phones are better protected against this scenario as the CDMA phone's ESN is link to the account holder.
whatsitsnamenow said:
Its not about blaming who. I just think this is not very thought out solution. It puts a dent on phones that are actually stolen but does nothing to stop fraud. Example
I buy new Galaxy S3 from Att
I buy insurance for phone
I sell phone for $450 (good imei standing currently) on Craigslist or on Marketplace
One week later I report my phone stolen and pay my $100 deductible
Phone gets blocked and buyer gets screwed.
I receive new Samsung Galaxy S3
Next week I sell my new Galaxy S3 for $450 and start the whole process over again.
In this scenario there is no way to check for IMEI clean or not because at the time of sale the IMEI is clean.
Also CDMA phones are better protected against this scenario as the CDMA phone's ESN is link to the account holder.
Click to expand...
Click to collapse
I bought a G1 from eBay when they were first released (listed as new in box) and it was blocked after a month.
It took me 4 months to get my money back from the seller and I only succeeded because I got the police involved. Personally I just wouldn't buy a phone again from a private seller.
In the UK at least there is no process to appeal an IMEI block.
That said, I still think its a good way of reducing phone theft - they just really need some kind of escrow / transfer service for IMEIs
Blacklisting a Phone that's not lost or stolen
LS1_01 said:
Recently I've been seeing a lot of T-Mobile USA & AT&T phones on eBay and such that have their IMEI blocked by the provider they are made for. I was thinking if there's a way to prevent getting scammed and buying one of these used phones where the IMEI ends up getting blocked (perhaps months later) because the original owner didn't make a phone or service payment & I was wondering if T-Mobile USA or AT&T would ever block the IMEI of a Galaxy Nexus GSM Unlocked Phone?
It obviously has an IMEI but does anyone know if T-Mobile USA or AT&T would block the IMEI of a phone like the Nexus that they don't sell themselves if someone reported it stolen, didn't make a bill payment of some kind, etc.?
Click to expand...
Click to collapse
I just bought an HTC One X on ebay that the seller said was a return by someone who decided on a different phone. I can confirm that the device was unlocked because it worked for a day on Straight Talk before the phone was blacklisted with the message "This device has been blocked for network use". I contacted the ebay seller to let them know what the situation was and I called AT&T to see if I could figure out why the device was blocked, thinking that maybe it could be unblocked or returned to the original purchaser in case it had been lost or stolen.
When I talked to the AT&T rep they said that the phone was not lost or stolen, just that it wasn't eligible to be unlocked until November - but the device itself was unlocked. I suspected that the phone had been blocked for being unlocked and told them that I thought that that was unethical and maybe even ilegal. They refused to give me more information and I left a different, working phone number for my girlfriend for the original owner to contact just in case the phone was lost or stolen (they wouldn't confirm whether it was or not despite assuring me it wasn't before I talked with a manager).
Today, I just got this message back from the ebay seller "we received the phone , i tried getting another out to you but att will not unlock it unless its under contarct , its some new policy."
So, apparently if the phone isn't unlocked by the person with the contract AT&T will blacklist it even though the device is unlocked and they are abusing the "lost or stolen" blacklist to carry this out. This is nothing short of an attempt to kill off the market for used phones under the guise of protecting consumers from theft or lost phones. I can't believe this isn't ilegal and I can barely believe that AT&T is cynical enough to do this.
For the time being, be warned that in the US, a used phone now must be physically unlocked as well as blessed by the carrier to not be blacklisted. It seems like a fairly risky proposal to do something as straight forward as buying a used phone.
akr884 said:
I just bought an HTC One X on ebay that the seller said was a return by someone who decided on a different phone. I can confirm that the device was unlocked because it worked for a day on Straight Talk before the phone was blacklisted with the message "This device has been blocked for network use". I contacted the ebay seller to let them know what the situation was and I called AT&T to see if I could figure out why the device was blocked, thinking that maybe it could be unblocked or returned to the original purchaser in case it had been lost or stolen.
When I talked to the AT&T rep they said that the phone was not lost or stolen, just that it wasn't eligible to be unlocked until November - but the device itself was unlocked. I suspected that the phone had been blocked for being unlocked and told them that I thought that that was unethical and maybe even ilegal. They refused to give me more information and I left a different, working phone number for my girlfriend for the original owner to contact just in case the phone was lost or stolen (they wouldn't confirm whether it was or not despite assuring me it wasn't before I talked with a manager).
Today, I just got this message back from the ebay seller "we received the phone , i tried getting another out to you but att will not unlock it unless its under contarct , its some new policy."
So, apparently if the phone isn't unlocked by the person with the contract AT&T will blacklist it even though the device is unlocked and they are abusing the "lost or stolen" blacklist to carry this out. This is nothing short of an attempt to kill off the market for used phones under the guise of protecting consumers from theft or lost phones. I can't believe this isn't ilegal and I can barely believe that AT&T is cynical enough to do this.
For the time being, be warned that in the US, a used phone now must be physically unlocked as well as blessed by the carrier to not be blacklisted. It seems like a fairly risky proposal to do something as straight forward as buying a used phone.
Click to expand...
Click to collapse
This is unacceptable and illegal.
You should ask them to show proof of documentation......
Sent from my Galaxy Nexus using xda app-developers app
akr884 said:
I just bought an HTC One X on ebay that the seller said was a return by someone who decided on a different phone. I can confirm that the device was unlocked because it worked for a day on Straight Talk before the phone was blacklisted with the message "This device has been blocked for network use". I contacted the ebay seller to let them know what the situation was and I called AT&T to see if I could figure out why the device was blocked, thinking that maybe it could be unblocked or returned to the original purchaser in case it had been lost or stolen.
When I talked to the AT&T rep they said that the phone was not lost or stolen, just that it wasn't eligible to be unlocked until November - but the device itself was unlocked. I suspected that the phone had been blocked for being unlocked and told them that I thought that that was unethical and maybe even ilegal. They refused to give me more information and I left a different, working phone number for my girlfriend for the original owner to contact just in case the phone was lost or stolen (they wouldn't confirm whether it was or not despite assuring me it wasn't before I talked with a manager).
Today, I just got this message back from the ebay seller "we received the phone , i tried getting another out to you but att will not unlock it unless its under contarct , its some new policy."
So, apparently if the phone isn't unlocked by the person with the contract AT&T will blacklist it even though the device is unlocked and they are abusing the "lost or stolen" blacklist to carry this out. This is nothing short of an attempt to kill off the market for used phones under the guise of protecting consumers from theft or lost phones. I can't believe this isn't ilegal and I can barely believe that AT&T is cynical enough to do this.
For the time being, be warned that in the US, a used phone now must be physically unlocked as well as blessed by the carrier to not be blacklisted. It seems like a fairly risky proposal to do something as straight forward as buying a used phone.
Click to expand...
Click to collapse
Are you sure the phone is unlocked? Were you using a Straight Talk AT&T Compatible SIM or a Straight Talk T-Mobile Compatible SIM? If the AT&T one that will work on all AT&T phones even if it is not unlocked but if you put a ST T-Mobile SIM into an AT&T phone like AT&T's version of the HTC One X then it needs to be unlocked...
LS1_01 said:
Recently I've been seeing a lot of T-Mobile USA & AT&T phones on eBay and such that have their IMEI blocked by the provider they are made for. I was thinking if there's a way to prevent getting scammed and buying one of these used phones where the IMEI ends up getting blocked (perhaps months later) because the original owner didn't make a phone or service payment & I was wondering if T-Mobile USA or AT&T would ever block the IMEI of a Galaxy Nexus GSM Unlocked Phone?
It obviously has an IMEI but does anyone know if T-Mobile USA or AT&T would block the IMEI of a phone like the Nexus that they don't sell themselves if someone reported it stolen, didn't make a bill payment of some kind, etc.?
Click to expand...
Click to collapse
No, I highly doubt T-mobile/ATT would block it because it's not sold, or covered by them.
Imei blocking
My phone was stolen 2 days ago, i then called att and have them block the imei but i would like to know if the phone still can be unlocked to work on another network abroad lets say in the Caribbean??? the phone in question is the samsung s 3 i747........please can someone verify if it is possible to work on a foreign network even though att has blacklisted the imei????
Fedz7 said:
My phone was stolen 2 days ago, i then called att and have them block the imei but i would like to know if the phone still can be unlocked to work on another network abroad lets say in the Caribbean??? the phone in question is the samsung s 3 i747........please can someone verify if it is possible to work on a foreign network even though att has blacklisted the imei????
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Funny story.
I bought my gf an unlocked iPhone 3GS from gamestop as a refurbished unit a few months ago. Traded some games and got a good discount. Anyway I tried to unlock it through AT&T and was told it had a stolen IMEI.... although she was using it for like 6 months.
I called Gamestop corporate and they issued me a full refund of $185, after 6 months of use. I only spent like $60 on it after one of their 20-30-40-50% trade in bonus and 10% gamers club.
So you can use stolen IMEI phones on the carrier but probably not with new service. She used her existing service. Had she tried to activate it in a store it woulda been different. The phone still worked... they just wouldn't unlock it.
I turned around and bought a 4S from a buddy for $150 and profit!
Sent from my Nexus 7 using XDA Premium HD app
player911 said:
Funny story.
I bought my gf an unlocked iPhone 3GS from gamestop as a refurbished unit a few months ago. Traded some games and got a good discount. Anyway I tried to unlock it through AT&T and was told it had a stolen IMEI.... although she was using it for like 6 months.
I called Gamestop corporate and they issued me a full refund of $185, 6 months later. I only spent like $60 on it after one of their 20-30-40-50% trade in bonus and 10% gamers club.
So you can use stolen IMEI phones on the carrier but probably not with new service. She used her existing service. Had she tried to activate it in a store it woulda been different. The phone still worked... they just wouldn't unlock it.
I turned around and bought a 4S from a buddy for $150 and profit!
Sent from my Nexus 7 using XDA Premium HD app
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Ok thanks for that bit of info...
Fedz7 said:
Ok thanks for that bit of info...
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I would be very upset if I spent a few hundred on a phone and had it shut down or repossessed.
I've had my Nexus 7 stolen out of my car recently so it goes both ways. The only people getting hurt are the good guys who actually purchase things.
Sent from my Nexus 7 using XDA Premium HD app
Fedz7 said:
My phone was stolen 2 days ago, i then called att and have them block the imei but i would like to know if the phone still can be unlocked to work on another network abroad lets say in the Caribbean??? the phone in question is the samsung s 3 i747........please can someone verify if it is possible to work on a foreign network even though att has blacklisted the imei????
Click to expand...
Click to collapse
As someone who lives in the Caribbean and works at a cell phone repair shop. I can say yes it will work over here but extremely limited. I live in Puerto Rico, technically we're US but you'd be surprised what flies around here. We have all the major carriers except for Verizon, and if att blacklisted your imei then it won't work on att or any of their prepaid companies who run on the same network (net10, straight talk, tracfone) but it will work on another carrier such as tmobile or a company we have over here called claro. A lot of people over here go crazy for iphones and when they buy a used one they're almost always stolen, then when they try and take it to our shop cause its not working or cause they want to unlock it, they're hit with a blacklist. Most of these people switch to claro, its not an American based company and they're aren't blacklisting phones. And then they end up with a perfectly good working stolen phone having effectively found a way around the original blacklist.
Sent from my Galaxy Nexus using xda premium
oby2 said:
As someone who lives in the Caribbean and works at a cell phone repair shop. I can say yes it will work over here but extremely limited. I live in Puerto Rico, technically we're US but you'd be surprised what flies around here. We have all the major carriers except for Verizon, and if att blacklisted your imei then it won't work on att or any of their prepaid companies who run on the same network (net10, straight talk, tracfone) but it will work on another carrier such as tmobile or a company we have over here called claro. A lot of people over here go crazy for iphones and when they buy a used one they're almost always stolen, then when they try and take it to our shop cause its not working or cause they want to unlock it, they're hit with a blacklist. Most of these people switch to claro, its not an American based company and they're aren't blacklisting phones. And then they end up with a perfectly good working stolen phone having effectively found a way around the original blacklist.
Sent from my Galaxy Nexus using xda premium
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can it be unlocked outside the US via imei unlock code even though its blacklisted?
akr884 said:
I just bought an HTC One X on ebay that the seller said was a return by someone who decided on a different phone. I can confirm that the device was unlocked because it worked for a day on Straight Talk before the phone was blacklisted with the message "This device has been blocked for network use". I contacted the ebay seller to let them know what the situation was and I called AT&T to see if I could figure out why the device was blocked, thinking that maybe it could be unblocked or returned to the original purchaser in case it had been lost or stolen.
When I talked to the AT&T rep they said that the phone was not lost or stolen, just that it wasn't eligible to be unlocked until November - but the device itself was unlocked. I suspected that the phone had been blocked for being unlocked and told them that I thought that that was unethical and maybe even ilegal. They refused to give me more information and I left a different, working phone number for my girlfriend for the original owner to contact just in case the phone was lost or stolen (they wouldn't confirm whether it was or not despite assuring me it wasn't before I talked with a manager).
Today, I just got this message back from the ebay seller "we received the phone , i tried getting another out to you but att will not unlock it unless its under contarct , its some new policy."
So, apparently if the phone isn't unlocked by the person with the contract AT&T will blacklist it even though the device is unlocked and they are abusing the "lost or stolen" blacklist to carry this out. This is nothing short of an attempt to kill off the market for used phones under the guise of protecting consumers from theft or lost phones. I can't believe this isn't ilegal and I can barely believe that AT&T is cynical enough to do this.
For the time being, be warned that in the US, a used phone now must be physically unlocked as well as blessed by the carrier to not be blacklisted. It seems like a fairly risky proposal to do something as straight forward as buying a used phone.
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Is the htc one x att ? if so your phone does not have to be unlocked cuz st8 talk is att. Did you use a sim from an origanal st8 talk phone? some work but eventualy get kicked off the network.

[Q] Lesson learned when buying on craigslist

So yeah, I have learned today to always be wary of where things come from, especially on Craigslist.
The story of how I got my Note 2. Normally I buy my phones full price and I found an incredible deal on a white iPhone 5 16GB for a mere $500 at launch date. Fast forward to a few months a so, I found someone selling a brand new wrapped T-mobile Note II. Offered the guy a direct trade, he agrees. Fast forward again to Dec. 26,
BAM!
Found out my phone has been blacklisted. Asked T-mobile about it, they says the owner defaulted on their bill so it was claimed lost or stolen.
Yeah, It was depressing. I though only CDMA carriers enforced the whole IMEI blacklisting thing, but I guess now GSM carriers in the US started blacklisting as well back in November. I never suspected the phone to be stolen or anything, and I was under the assumption that being a GSM phone I'd be ok. Guess not...
Moral of story: When buying phones even if its GSM, make sure its legit and you wont get screwed over somehow. Maybe ask for a receipt so you can track him down and beat his... I mean, have records to be safe and do business near a carrier store.
And now I come to the XDA gods, being that its been 18 hours without my beloved Note II, is it worth me dishing out money to buy full price (again, sorta) and buy another one at the T-Mo store? Or maybe look into newer and better options, if any? I'm leaning towards getting another one but yeah, I need the approval of the internet. :good:
FWIW I sold the Note on Craigslist for 300 ducks, clearly stating that it was blacklisted. Hate being scammed and I wont stoop down to that level.
Yeah, best thing is to call the carrier before purchase, or better yet have them meet you at a tmo store. Sorry ya lost out dude.
KillaHurtz said:
Yeah, best thing is to call the carrier before purchase, or better yet have them meet you at a tmo store. Sorry ya lost out dude.
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Doesnt matter, sure the phone might be good that date but the original owner can stop paying their bill then default on it later, days/weeks/months whenever...
The best thing you can do is get a signed bill of sale with the IMEI number written on there, most craiglist sellers wont do it. actually here... just listen to my story.
So I sold my asus padfone last thursday 12/20/12. And immediately after that I started surfing craigslist for a new note 2 for tmobile, they were running from 550-570 brand new. I contacted MANY MANY people. Maybe 20 or so, everyone first asking if the phone was brand new then telling them I have cash in hand ready and ready to pay if they will sign a simple bill of sale with the IMEI of the phone written on there. Every single one of those 20 declined to sign anything. Now after using a phone I found in my closet (nokia 6800 from 2005) I was getting ancy because I felt like my life was crumbling around me since I didnt have internet on my phone. I went into a small korean owned tmobile store and asked if I could buy a note 2 straight out and how much it would be. They said 700 + tax and I asked if they had any used ones or if they could give me a better price cash. It just so happens that the owner bought a note 2 to test it out like he does all the phones and would sell one for 650 cash with a actual printed bill of sale. So thats how I got mine... got an extra battery, 32 gb samsung micro sd, case and screen protector thrown in for free. So it really wasnt a bad deal...
Damn dude. I would have called the cops & gotten your original phone back.
It's not that they defaulted on the their bill, it's if they defaulted on their eip (financing over 12 or 20 months.) still a bummer!
Sent from my SGH-T889 using Tapatalk 2
I also bought GS3 from craigslist that got blacklisted a week later. Luckily I tracked down the guy who sold it to me and got my money back.
If you could live without a sd slot and removable memory you might want to give Oppo Find 5 a try. If I didn't bought the Note 2 I would have probably gone with that phone.
Sent from my SGH-T889 using Tapatalk 2
That's the risk you take when buying off craiglist or even ebay.
I've had good experience so far on craiglist but my expense never exceeded $300
I would for sure track the guy down with the phone number or email. Also I would file charges with the police. I would go after him with every means possible including small claims court. Sometimes it's not just about the money, but the principle of the matter. Make sure he NEVER does it to anyone else!
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I would try to take this up with Tmobile. If the phone was blacklisted then they know the address of the person that got it blacklisted. If it was stolen it would have been blacklisted when you originally got the phone. Not sure how you would legally go after TMobile but without a doubt if you had TMobile service with the phone and then they blacklisted it they are full of ****. Also you said the phone was "brand new wrapped" did it have the original sticker on the screen? too many times people allow big companies to rip them off thinking they have no recourse. sprint tried that **** with me and with a quick call from my lawyer my contract was ended and i didn't have to pay an etf. BTW i always get the plate number of teh person I buy a phone from. and recently started to take a photo of their DL.
Its a shame that you cant trust anybody these days. Ruins it for the few of us honest people left.
Sent from my SGH-T889 using xda app-developers app
bad4life07 said:
So yeah, I have learned today to always be wary of where things come from, especially on Craigslist.
The story of how I got my Note 2. Normally I buy my phones full price and I found an incredible deal on a white iPhone 5 16GB for a mere $500 at launch date. Fast forward to a few months a so, I found someone selling a brand new wrapped T-mobile Note II. Offered the guy a direct trade, he agrees. Fast forward again to Dec. 26,
BAM!
Found out my phone has been blacklisted. Asked T-mobile about it, they says the owner defaulted on their bill so it was claimed lost or stolen.
Yeah, It was depressing. I though only CDMA carriers enforced the whole IMEI blacklisting thing, but I guess now GSM carriers in the US started blacklisting as well back in November. I never suspected the phone to be stolen or anything, and I was under the assumption that being a GSM phone I'd be ok. Guess not...
Moral of story: When buying phones even if its GSM, make sure its legit and you wont get screwed over somehow. Maybe ask for a receipt so you can track him down and beat his... I mean, have records to be safe and do business near a carrier store.
And now I come to the XDA gods, being that its been 18 hours without my beloved Note II, is it worth me dishing out money to buy full price (again, sorta) and buy another one at the T-Mo store? Or maybe look into newer and better options, if any? I'm leaning towards getting another one but yeah, I need the approval of the internet. :good:
FWIW I sold the Note on Craigslist for 300 ducks, clearly stating that it was blacklisted. Hate being scammed and I wont stoop down to that level.
Click to expand...
Click to collapse
Man, you sold it WAYYY too cheap. If you would've put it on ebay you would've gotten at least 450 AFTER final value fees and shipping cost.
Hmm, now I'm worried. I did a trade from a guy who got it from a guy. Its unlocked. Been working fine for a month and a half...now I'm afraid it will eventually be reported as stolen or some other financial default due to it's shady past.
Great.
Sorry to hear that :/ Would it work on simple mobile if it's black listed on T-mobile? You could also try to unlock it and sell it to someone who uses AT&T...
bad4life07 said:
So yeah, I have learned today to always be wary of where things come from, especially on Craigslist.
The story of how I got my Note 2. Normally I buy my phones full price and I found an incredible deal on a white iPhone 5 16GB for a mere $500 at launch date. Fast forward to a few months a so, I found someone selling a brand new wrapped T-mobile Note II. Offered the guy a direct trade, he agrees. Fast forward again to Dec. 26,
BAM!
Found out my phone has been blacklisted. Asked T-mobile about it, they says the owner defaulted on their bill so it was claimed lost or stolen.
Yeah, It was depressing. I though only CDMA carriers enforced the whole IMEI blacklisting thing, but I guess now GSM carriers in the US started blacklisting as well back in November. I never suspected the phone to be stolen or anything, and I was under the assumption that being a GSM phone I'd be ok. Guess not...
Moral of story: When buying phones even if its GSM, make sure its legit and you wont get screwed over somehow. Maybe ask for a receipt so you can track him down and beat his... I mean, have records to be safe and do business near a carrier store.
And now I come to the XDA gods, being that its been 18 hours without my beloved Note II, is it worth me dishing out money to buy full price (again, sorta) and buy another one at the T-Mo store? Or maybe look into newer and better options, if any? I'm leaning towards getting another one but yeah, I need the approval of the internet. :good:
FWIW I sold the Note on Craigslist for 300 ducks, clearly stating that it was blacklisted. Hate being scammed and I wont stoop down to that level.
Click to expand...
Click to collapse
What I would of done is contacted t mobile and told em you want to run the imei number before u bought it. And if they blacklist it still contact the better business Bureau and tell em your story and u will see how fast they change their tone. When someone breaks contract t mobile needs to go after them for all of it.they cant black list it if they gonna collect the retail price for it.
Sent from my SGH-T889 using xda app-developers app
tbukkos said:
Sorry to hear that :/ Would it work on simple mobile if it's black listed on T-mobile? You could also try to unlock it and sell it to someone who uses AT&T...
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Click to collapse
I believe tmo and att are gonna start cross checking their imei database. So if its blacklisted with either company, lets att, tmo's system will be able to see that its blacklisted for att or vice versa. Now im not sure when thatll take effect but I read it on one of the more popular tech blogs I.e engadget, verge..
When I deal with CL now, I request the person meet me at the store just like I did with sprint phones. No other way to do it. Then at that time maybe you can get the rep to document the his/her acciunt stating they sold the phone to you. Idk something...
Sent from my SGH-T889 using xda app-developers app
Man, now you're scaring me. I've always been super honest on all my Craigslist and eBay posts and done my best to offer tip top service even if I only meet them once. So far I've only been annoyed once by a buyer who negliged on wanting to buy some video cards and wasted my time, but other than that I've been pretty successful in selling things.
To all that are worried about buying phones off of Craigslist:
They only blacklist the phones that are purchased under the EIP. You can call T-mobile with the IMEI to verify that the phone was not purchased under EIP before you buy it. If the phone was purchased subsidized with a classic plan, they can't blacklist the phone for an unpaid bill, because you own the phone. If it was purchased under EIP, you would have to go with the seller to a T-mobile store to pay off the balance to guarantee it won't be blacklisted.
That's nothing I got a warranty replacement device from mdpa insurance which I got when I bought it through wire fly. Worked fine for about a month then It suddenly dropped from tmobile network went to store got three new simcards etc etc. Called customer support then they told me it was blacklisted from it being associated with somebody else's account and the didnt pay there bill so I got screwed. But wait I got if from my insurance company ? So I called them and they sent me out a new one after stating my case. Any ways I got screwed with one through my insurance company so really your not safe a times unless I you buy new straight from a source I.e. bestbuy, tmobile, walmart get me. Cool then buy buy.
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Mod Edit:
Selling, trading and exchanging devices or any item will no longer be permitted in any forum or via Private Messages.
http://forum.xda-developers.com/announcement.php?a=81
lowandbehold said:
To all that are worried about buying phones off of Craigslist:
They only blacklist the phones that are purchased under the EIP. You can call T-mobile with the IMEI to verify that the phone was not purchased under EIP before you buy it. If the phone was purchased subsidized with a classic plan, they can't blacklist the phone for an unpaid bill, because you own the phone. If it was purchased under EIP, you would have to go with the seller to a T-mobile store to pay off the balance to guarantee it won't be blacklisted.
Click to expand...
Click to collapse
You can have a phone blocked for many reasons. Not just lack of EIP payoff. It can be black listed even if the person got the 2 yr contract discount. And more importantly, people can sell a phone that works just fine the day of sale(passing all IMEI checks) then have it blacklisted days later. Buying on CL is a gamble. Also, there is no legal action you can take if someone sells you a phone and then does not pay the EIP. You bought a used phone. It's not stolen because you don't return the phone if you end your service. They just bill you for it. That's the cost of doing business.
Also, ATT and Tmobile are already using the cross check system on our phones. You would have to unlock it and use it on verizon or some network not att tmobile related.

SGH-T999L Bad ESN

I bought an almost new S3 LTE SGH-T999L for my son off CL. It checked OK on swappa and it worked for a week, then unable to connect to network. Swappa now says blacklisted. DOH!
It sucks to have a $350 paper weight! I tried to contact the seller with no luck.
Couple questions...
Any way to fix it?
Can this model be downgraded to 4.1.1 to use free unlock method and even then will it possibly work on anther carrier is the US. I know it will work outside the US if unlocked.
I contacted T-Mobile and they said nothing I can do, only the original owner can have the blacklist lifted.
Any help or advice much appreciated!
Also let this be a lesson to all...just because it works when you buy it, don't mean it wont go belly-up in a week. :crying:
Sorry I didn't answer your PM before. Wasn't ignoring you. Unfortunately your options are extremely limited.
You will have to pay for an unlock code online (see the last couple pages of the unlock thread), and then sell overseas. Just please be honest about it to whoever you sell it to in case they plan on bringing it to the states.
Personally, I'd also file a police report. May not come to anything, but if the guy gets arrested for anything else, or enough people file a report against him for similar stuff, you may then have some recourse against him. But he has twice committed fraud, or theft by deception (or something like that). First against T-Mobile, then against you.
Once unlocked, it might work on other carriers here, but not for long. I'm told all US carriers will be sharing the same blacklist by year's end. I've also heard it may also be shared with Canadian carriers as well.
Sorry to hear that happened to you. You're definitely not alone! This happens all the time, unfortunately.
Never buy used unless you make the transaction in person at a T-Mobile store where the seller can prove they have paid for the device in full and are allowed to sell it. Also, have a note made on both accounts (preferably by a manager) that the sale is made so they can't report it stolen a few weeks later.
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I hear you, but it never goes down like that. I've bought and sold 30 or 40 smartphones. First time I've ever got burnt. I make small profit along, but this one is a stinger. I've had people want to meet me at Verizon, ATT and T-Mobile and every time I met them there all the store employees would say is if the sim card works it's ok.
Of course you could ask for a receipt...but what if it's a reseller like myself? I've had one receipt the whole time. Most of the time you can spot a fraud and steer clear. I check esn on swappa and/or Verizon site. I guess it's just a risky thing and I've been very lucky so far.
I did get a guy on ebay to unlock the phone for $10 last night. It works with a Lycamobile sim(T-Mobile reseller) and also works with a new LTE ATT Straight Talk sim...recieves LTE even. Maybe not for long...but it works fine now and it's been blacklisted about a month.
Guy on ebay unlocks clean phones for $5 & blacklisted for $10, he does remote into your pc to do it, but it only takes 2-3 minutes. He gave me the code, but it was never needed.
I'm a PagePlus dealer and I do alot of carrier flashing, not to beat blacklist, but to get more use from older 3G devices. Anytime I sell a phone I always give a 2 days return policy if they change their mind.
The seller of the phone should be able to get some sort of confirmation off of his own account showing he is not currently making payments on it. If the employees are only saying to see if the SIM works, they are just being lazy or ignorant! With the owners permission they can look it up, or call support from the phone and have him ask them to verify on speaker so you can hear. I'm just trying to say there's other ways to get the info before buying.
I'd say that if you've bought that many you are pretty lucky. But for the blacklisted one that worked on other carriers...expect it not to on AT&T very soon and all other US carriers around the end of the year. Right now T-Mobile and AT&T share their lists, but don't use the same one, so it'll often take a few weeks to catch up. As I understand it, once the national list is in place, all carriers will be using the same one so it'll be more instant.
I have spoken to a few people who bought their phone used and all seemed good, but then nearly 2 months later it got blacklisted! Some people are apparently selling it, but then waiting a month or two to report it stolen!
I just hope that if one of your customers gets blacklisted a few weeks after buying from you, you will be willing to at least exchange it.
But before you try and sell this one, please consider that it's practically a given that it's not gonna work for very long.
Also, (and I'm not sure of the ramifications here) keep in mind that you are knowingly in possession of stolen property. That by itself is probably not a big deal for you, legally speaking, since it happens to so many people and hardly no one knows what they are buying when this happens to them. But if you sell it, you will be knowingly selling stolen goods. If one of your customers gets blacklisted, you could be the one held liable.
Don't take it wrong, I'm just trying to help!
And I'm just curious, what do you mean by "carrier flashing"?
Sent from my SCH-I535 using Tapatalk 4
I understand where you're coming from and I will not sell this phone except to one particular customer who takes them outside the country. My son is using it now on LycaMobile which is a UK based reseller using T-Molile towers. We will see how long it lasts...strange circumstance there since the provider is not from the US, will they also adhere to universal blacklist? I dunno...time will tell. At $30 per month they are cheapest unlimited I know of(Only 50MB 4G data, then 2G/3G).
I run a legitimate part time business and have rarely had phones returned, but always made the customer happy. Happy customers come back and most of my profit is selling refills and flashing/rooting/unlocking...not the actual phone sales.
Carrier flashing: Mainly I've flashed older Metro phones to work on PagePlus and GS3's from Sprint or Verizon must be flashed for pageplus because they don't yet allow 4G phones. I never do any ESN changes. I'm an old techie and I go way back to Nextel mods in mid 90's. lol
BTW I installed CM 10.1.2 RC2 right from the phone yesterday after originally flashing the CM10 linked in Doc's T999L thread. It flashed perfect right through CM update utility automatically and seems to run perfectly.

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